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May 2021 – £4.00

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Professional Security Installer

MEET THE INSTALLER Clive Hunter of Command Fire & Security

ANALYTICS Life on the edge


EDITOR’S CHOICE A look at the best new products

MAKE THE RIGHT CHOICE Voting in the PSI Premier Awards begins

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HomeControl2.0 Extending the capabilities of security control.

Find out more

Built on a new and intuitive interface, HomeControl2.0 makes security easy, convenient and simple for both user and installer, while delivering extensive protection and peace of mind. With new features such as geofence alerts and biometric login, HomeControl2.0 offers a completely new level of monitoring, control, interactivity and a great upselling opportunity. New features:

Biometric login

Geofence alerts

Great new look and feel

Built to evolve over time, HomeControl2.0 provides the solution for now and the future.

www.pyronix.com HomeControl+ Advert (4) Folder.indd 1

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May 2021 – £4.00

May 2021 www.psimagazine.co.uk



Professional Security Installer

5 Editorial The editor explains the current situation regarding the NDAA and its implications

6 Industry news News and events from the security and fire sectors

11 Appointments Movers and shakers from the security industry

MEET THE INSTALLER Clive Hunter of Command Fire & Security

ANALYTICS Life on the edge


12 TESTED - Monitoreal The Video Security Assistant is put through its paces by an independent reviewer

16 Social media The posts that caught our eye on the PSI Instagram feed

18 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

20 Taking the virtual tour During the lockdown we have all become more used to virtual events. In this article we take a tour with Dahua



A look at the best new products

Voting in the PSI Premier Awards begins

22 Market examinations This month we talk to Ian Durham of Honeywell Building Technologies about the security sector

25 The PSI Premier Awards 2021 The finalists for this year’s awards campaign are revealed so now it’s up to you to pick the winners!

Make the right choices This month we reveal the finalists in this year’s PSI Premier Awards campaign. Take the time to read up on all of those on the shortlist and then head to the PSI website to cast your votes

36 The impact of HVM Richard Winstanley at Bft Automation explains what you need to know about Hostile Vehicle Management


39 Meet the installer Life in the security business with Clive Hunter of Command Fire & Security in Essex

41 The 3xLOGIC Blog The second in the series of blogs looks at how you can cut your installation times

33 Increase your recurring revenue

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk

Ian Stones of RISCO Group reveals how the use of Cloud enabled systems and apps can boost your business

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

42 Inside Story

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

A closer look at a new alarm system from Hikvision

44 Living on the edge Gerard Figols of Panasonic Business Europe considers the role of AI and its benefits

57 The PSi Directory Your guide to vendors and service providers


ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.cole@proactivpubs.co.uk MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2021 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)


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PSI Premier Award Finalists Texecom have been nominated for the PSI Premier awards in 3 categories. Cast your vote at www.psimagazine.co.uk/vote






You are the future of security Texecom Academy has been created to provide the skills, tools and mindset that will GHͤQHWKHIXWXUHRIVHFXULW\

Sales: +44 (0)1706 212524

EDIT leader may21_000_PSI_apr15 26/04/2021 13:56 Page 2




Standard behaviour Last month we were victims of a late standards amendment with an article that we carried about the NDAA. For those that spotted it and those that didn’t, here are the details of what happened


or the April 2021 podcast I spoke to Tom Ford of the BSIA about the work that the organisation is doing to help fire and security systems installers and manufacturers succeed in business. One of the main topics he mentioned that people often need help with understanding standards and their adoption (you can read the interview in PSI next month). The concern about keeping up to date with standards should come as no surprise as for many of us when we think of trading or business standards we imagine massive tomes of smallprint which, by the time you’ve gone through them, have already been amended. Of course this isn’t usually the case, but it was one of these changes that caught us out in the April edition. Standards come about for a number of reasons; political climate, technology developments or outdated operating procedures to name just three and they can also be changed at any point prior to, or after, coming into practice. It can take a lot of time to prepare standards too and, unlike the formation of a European Super League, it can involve a lot of input from a number of people across the spectrum of those it might affect before any announcements and declarations are made. Whatever the political reasoning behind the development of the National Defense Authorization Act (NDAA) in the US it essentially threw down some restrictions on the use of surveillance and communications technology from various manufacturers. It was a late change to these restrictions that caught us out last month as we incorrectly stated that the Act doesn’t just prevent federal agencies from deploying cameras manufactured by the blacklisted companies, it also bans them from conducting business with any organisation that is using them. This however, due to one of the aforementioned late changes to the Act, is not the case so a user of equipment from any of the companies mentioned in the NDAA can indeed participate in federally-funded contracts. Therefore if you are a UK-based company with contracts for US bodies or businesses you will not be restricted from working those contracts because you are using technology from ‘blacklisted’ manufacturers yourselves. Hopefully that has cleared up any issues with that. Although we now have a different US President from when the NDAA was born so by the time you read this, who knows what else might have changed... Andy Clutton EDITOR



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Voted PSI Distributor of the Year 11 times The UK’s #1 Fire and Security Distributor...


Oprema is acquired by European distributor EET Group EET Group has signed an agreement to acquire distributor Oprema to further strengthen and accelerate growth in the surveillance and security sector. Oprema, who posted an approx. 29% increase in revenues to almost GBP 24 million in 2020 has more than 50 employees and will add a portfolio of brands and increase EET Group’s position in the UK.

Reliance High-Tech and AMAG announce collaboration

In brief Zicam Integrated Security has signed a one-year full maintenance package with Sunseeker International, the British motor yacht brand. Zicam will also be installing a new CCTV system in late 2021 at Sunseeker's manufacturing facility in Portland, Dorset.


Reliance High-Tech has announced a new partnership with AMAG Technology, the company behind Symmetry, a software platform that delivers a flexible end-to-end solution comprising access control and video surveillance, along with intrusion, identity, visitor and incident management. Its analytics system, Symmetry Business Intelligence also gathers and analyses reliable, actionable data to help end users make better business decisions to mitigate risk, reduce cost and ensure compliance. AMAG also offers a mobile access control solution to companies ready to transition to smart cards or using their cell phone to gain access to doors.

“The combined Oprema and EET Surveillance & Security activities in the UK creates a serious player in the important and fast-growing UK market and an excellent platform for continued strong growth,” says EET Group CEO Søren Drewsen. “With this acquisition, Surveillance & Security becomes the biggest segment in the EET Group, accounting for more than 20% of total sales.” EET Group has a defined expansion strategy for going forward, focusing on both organic growth and on selected acquisitions. Oprema is the Group’s 26th acquisition since 2015 and the second in 2021, but unlike most earlier cases such as Shrewsbury-based distributor ProVision, Oprema will continue to operate under its current brand. “It makes strategic and commercial sense to continue with the strong Oprema brand and let it be our centre of excellence in this segment. We are looking forward to welcoming and working with the dedicated and skilled Oprema team,” says Søren Drewsen. CEO and founder of Oprema, Matthew Epps, says: “EET Group is a perfect partner for Oprema, sharing our focus on value-adding services and commitment to improving the efficiency of the installation and maintenance process. We are excited to become part of a well-renowned European IT distributor, and I am convinced that we together can continue our strong growth trajectory. “ “Symmetry is designed to be scalable and meet the needs of organisations across a range of vertical sectors,” explained Mark Williams, director of sales EMEA at AMAG Technology. “The combination of Symmetry’s technology and Reliance High-Tech’s security and IT expertise means that its customers can now benefit from a solution that offers protection for today but has the capacity to grow to meet the needs of tomorrow.” Alistair Enser, Reliance High-Tech CEO, commented, “As the worlds of IT and security become more integrated, the partnership allows us to fully implement our expertise in both areas to provide a unified security solution for the UK market. It is all part of our commitment to solving business challenges through the application of intelligent solutions.”


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Largest stock holding in the UK & Ireland






In brief CSL has announced its impending Head Office relocation with the company moving from its current office in Harefield, Uxbridge, to new premises in Croxley Park, located Watford. The Park boasts a community of more than 60 companies and is located near to the M25.



0161 687 8787





Ajax Systems now strategic supplier for G4S Denmark Ajax Systems has become the strategic supplier for G4S Denmark. According to Alena Gontar, Regional Sales Director at Ajax Systems, the company’s main goal is not only to create technological products, but also to understand the needs and specifics of each business and provide the exclusive solutions that will ensure the partner’s continuous and strong growth for years, saying: “We are delighted and proud to become a

360 Vision and Identiv in technology partnership 360 Vision Technology has announced a technical partnership to provide end-to-end security solutions and systems integration with Identiv’s CPNI-certified access control platform, VMS and IT storage. Under the new partnership, Identiv will

Johnson Controls announces Esotec acquisition Johnson Controls has acquired Esotec, a provider of security systems and integration, and managed services for government, national heritage and other high-profile facilities operators in the UK. Oxford based Esotec’s services span installation, maintenance and support, and design and consultancy delivering end-to-end security solutions including CCTV, intrusion detection systems (IDS), video analytics and remote monitoring. It offers 24-hour, yearround corrective and preventative maintenance and advice on bespoke upgrades, as well as threat and vulnerability assessments. “Esotec is an excellent business with strong customer relationships, that perfectly



partner for G4S, creating a history of successful and long business collaboration together.” Ajax Systems views the partnership as being a part of the growth and development of the business. In signing the agreement with G4S Denmark the company is looking forward to evolving the relationship to reach a much wider geography and to enable more users around the world to access the technology and make sure more customers feel safer. “We are very happy to have come to an agreement with Ajax Systems to supply the product for our G4S proposition towards the consumer market in Denmark,” said Anders Nissen, BU Director, G4S Denmark. “In G4S, we are very keen on selecting partners that understand our business model and the market we operate. With Ajax Systems we believe that we are getting a very innovative and competitive partner that will ensure G4S will have a very competitive proposition for the consumer market both short and long term.” integrate its physical security solutions with 360 Vison’s range of rugged domes, HD, and radar PTZ cameras. Essentially, this will be to provide customers with end-to-end security, management, and health and safety monitoring solutions, for the CPNI oil and gas, retail, finance, education and healthcare sectors.

complements our UK security business,” said Richard Jones, General Manager, Fire & Security at Johnson Controls UK&I. “The team, led by Andy Durham and Dave Oliver, will bring invaluable skills and customer relationships to our existing team, and together we have a huge opportunity for growth over the coming years.” The acquisition allows Johnson Controls to take advantage of Esotec’s understanding of security requirements in the high security domain and bring its specialist services directly to a nationwide customer base, rather than relying on subcontractors for installation service contracts. In addition, it brings opportunities for Johnson Controls to introduce OpenBlue Secure digital solutions, such as Active Responder and Risk Insight to new audiences and verticals.


EDIT news may21_PSI_feb15 26/04/2021 14:31 Page 5


The interview that gets the facts from the top This month Simon Banks talks to Jordan Duggan, Owner & Director of EFT Systems. Formed in Southport in 1974, EFT provide complete Life Safety and Security Systems to clients in the North West and across the UK. Jordan and EFT are proud supporters of Training and Apprenticeships.

Streaming video surveillance grows in popularity during the last year Vemotion Interactive has reported that over the past twelve months, trends in streaming live video have accelerated with an increase in demand for mobile and rapid deployment CCTV camera solutions. “Several project decisions were delayed initially but we have seen activity really pick-up latterly,” confirms says Steve Haworth, CEO at Vemotion. “Private sector projects have been much more mixed, and many are now starting to look at video streaming as ways to be more efficient and flexible.” The ability to install cameras in an area of specific interest, whether for temporary deployment or fixed; to monitor crime hotspots for drugs observation, persistent vandalism, fly-tipping or neighbourhood nuisances has seen a noticeable uptake. “Agencies wanting to maximise their surveillance budgets and efficiency, in essence, to be more proactive at capturing off-grid incidents rather than missing events,” says Steve. “The integration of our streaming encoders and software makes it very easy to capture live video footage as it unfolds, and alongside the use of video analytics, control rooms can be automatically alerted to activity without the need for constant human monitoring. This provision provides ‘eyes on the ground’ and the vital intelligence for organisations to make faster and more informed decisions to drive better outcomes.” Integrators and organisations are developing new solutions to a raft of common problems as Steve explains: “We’re seeing our VB-35 encoder allied to facial and face mask recognition being deployed across many applications. The use of compact, lightweight encoders to provide live mobile video on drones for search and rescue operations has really escalated, to provide quicker and cheaper airborne search capability vs the traditional expensive helicopter alternative.”

Check out the monthly PSI Security News podcasts on Spotify The PSI Security News podcasts are available on Spotify and Castbox along with Spreaker and via the PSI website. Just search for “PSI Security” and you’ll find all of the recordings so far, ready for streaming or download.

You share my passion for Apprenticeships, what have EFT done to bring young people into our industry? Ten years ago we identified how important it was for us to bring new talent into our business and we decided we needed to invest in Apprentices. We identified the need for a flow of qualified engineers coming into the company each year to support our growth strategies and that’s why we decided to invest in the EFT Academy! This has steadily grown year-on-year and currently we have 25 apprentices in the Academy. Interestingly, one third of our current apprentices are female! Our industry isn’t just for boys, it is for anybody who is handson and wants to be an engineer. What do you look for in an Apprentice? We focus on two main things: values and attitude. The rest, we can teach! We want people who want to join us because they know who EFT are and what we stand for. Furthermore, we want individuals who are going to give it there all and commit to an exciting career in our industry. We get lots of applicants who were originally looking at electrical apprenticeships, but after some work experience or initial training, they see the variety that our sector has to offer and they often choose us! The more publicity we can get for our industry, the more young people we can help to find a fulfilling career. What can someone expect from an Apprenticeship? You never know on a day-to-day basis what challenges you will face in this world and this really excites the young people that we have met. All our Apprentices are energetic, go-getting and love to show off their skills! This is why we continue to be supporters of the Engineers of Tomorrow and WorldSkills UK competitions. Apprentices love competing against their peers from around the country and showing off their skills. How have your Apprentices made a difference to your business? Without doubt, our Apprentices have helped to sustain and directly grow our business. Not only have they enabled us to recruit further afield by showcasing our industry through careers events and talks, but they have also helped us with succession planning throughout our business. Our former Apprentices now hold roles including Team Leaders, Operations Managers, Lead Engineers, Surveying and Design, Training and Audit Managers. To anyone considering an Apprentice, go for it. I promise, you won’t look back!

YOU SAID IT! “Not only do CSL Group have brilliant equipment and great technical support, they happily look after their customers. 👍” Andrew Cavell (BCS Security Solutions) – LinkedIn – 20th Jan Tweet us @CSLGroupLtd


Get Social Find our other social pages here...


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Always Connected. Always Secure. Always Live.

Take control of your connected devices, wherever you are.

For more information: t: +44 (0) 1895 474 474 e: sales@csl-group.com visit: www.csl-group.com

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What’s in the box? Monitoreal Device Power supply with international connectors RJ45 network lead Quick Start guide Relay unit (Optional)


he Quick-Start guide describes the device as a Video Security Assistant. Up to eight cameras with a resolution up to HD (1920 x 1080) can be connected to each unit. It does not provide video recording but an analysis function to identify different subjects and to allow encrypted alerts to be sent out to mobile devices with snapshots of the event. All images are processed on the device with nothing sent out to “cloud” processing services. Received alerts are sent via specific secure messaging services.

Getting started

The Quick-Start guide describes the device as a Video Security Assistant. Up to eight cameras with a resolution up to HD (1920 x 1080) can be connected to each unit 12

The device has connectors for power input (5v DC, 3A), an RJ45 network port and two USB ports. A small hole close to the power input gives access to a reset switch. Beneath the smoked transparent top panel is mounted a 16 x 8 red LED array that is used to provide various messages during start up and operation. At power-up all LEDs illuminate for around forty seconds followed by a sequence of LED pairs moving through the display for around 15 seconds more, at which point an error or system started message is briefly shown before the display goes blank. After around two minutes from initial power the display scrolls the Ethernet address that the unit has picked up from a DHCP server. This IP address is then displayed every minute. The MAC address identifies that the unit is based on a Raspberry Pi single board computer with an additional graphics processor unit for managing its video analytics. There is no access to the HDMI port so no start-up diagnostic


information can be viewed. Once established on the network a PC can be used to access the device’s webserver at the specified address. A basic username and password are initially used and while the opening page advises the user to change this, it is not mandated, and the reminder remains in place. The optional relay module has four mains rated single pole changeover relays and requires only a 230-volt AC mains input. It has its own WiFi source, and this is used to connect to the Monitoreal via the settings options. A Wi-Fi search is used to show local signals and the Monitoreal Relay connection can be used along with a simple password to connect. The Monitoreal device must then be power cycled for the relay to be available to the system alerts. Telegram is the recommended connection service, and this application can be loaded onto a laptop or mobile device. Setting up the Telegram account can be troublesome as it is a social media platform rather than security industry specific so many conventional usernames are already allocated, the Monitoreal website gives access to a video guide covering the basics of set-up. Once a 46-character token from the Telegram app has been entered into the Monitoreal alert page and the service enabled, a secure connection is made.

Configuration Options Once connected via the browser you are first given an option to add cameras from the network. This can be by automatic search for ONVIF enabled devices or individually entered as RTSP stream commands. It appears that the automatic search simply uses the primary stream from any discovered cameras, and it will try to connect to cameras above 1920 x 1080 which is its maximum resolution so any such cameras will need to be connected using a secondary stream set to a maximum of HD. It was noted that with a connection made to a 4MP stream, the camera’s main stream was affected by a periodic video level change once or twice a minute until deselected. Many of the latest cameras may have ONVIF and RTSP connections inhibited by default so these will need to be enabled prior to search or manual connection. The connected cameras are then shown on the Home/Cameras page and here beneath a view of the last capture from the camera, the current settings are shown below a first tab with a second tab showing Alert & Action Rules. Options below the settings allow for changes to be made


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(continued from p12)

and for a Track zone to be set on the scene. The Alert & Action rules tab shows the currently allocated alerts such as Person or Car and their associated detection settings. The configuration Settings menu includes options for Alerts – the messaging system to be used, System – showing information along with T & D settings, Network – Ethernet and Wi-Fi connection changes, Relays – relay search option (then status when online), Profile – username and password change options. The Home page camera display shows the current settings along with options to change them. This includes Capture Source – stream or snapshot setting, Deep Sight Mode – for small or distant objects and low light, Motion threshold – size of moving objects, Queue priority – order of image processing, OD minimal accuracy – object ignore threshold, OD alerts doublecheck – false alarm elimination. Buttons allow the above setting to be changed and for the track zone to be defined for the detection area. The camera display shows how many objects are classified for detection. These are selected from a lengthy list including Person, Car, Truck, Bus, Dog, Cat and various other vehicles and animals. Each object can have a minimum quantity in the scene specified, along with start and end times plus days of the week for detection. The optional relay unit has programable on / off timings and the flexibility to allocate outputs to different camera alerts. The Telegram app gives a better understanding of the implications of detection settings and can be used for walk-testing the system. It includes text commands to activate / deactivate cameras, mute notifications, arm and disarm the system and control the relays if used. Additionally, a variety of reports can be generated along with a sequence of event clips downloaded for any activity of interest.


Monitoreal provides a means to add advanced analytics and mobile notifications to existing IP based security systems and avoids using “Cloud” service providers for storage or routing control 14

The Monitoreal unit does not record any video and is intended to simply give real-time alerts with static images to a recipient using a messaging service such as Telegram, Slack or Webhooks. E-mail is an option but is not recommended as the notifications “may appear as Spam and be blocked due to frequent messages”. A great deal of care must be taken to set up the system configuration and to ensure the camera fields of view are appropriate. The system was able to identify people and vehicles within the scene but there were several incorrect classifications such as a pushchair being

identified as a bicycle, a bird as a dog and people on bicycles being identified as just person. Future updates will presumably fine-tune the performance as more examples are assessed and classified. Even with Cars excluded from the search their outlines continue to be highlighted and this created multiple ongoing captures with no apparent way to prevent it beyond extending detection parameters. Detected events are indicated on the scrolling LED display as for example “Detected Car” but are easily missed. The configuration was found to be very frustrating to work through and the documentation is basic without expanding on the various features and any limitations. The Time and Date settings allow the time zone to be set but do not allow for Daylight saving settings so for the UK remain at GMT. This means that there is a 1-hour difference between any camera generated Time & Date and the event capture time shown below the images during summertime. While the time does appear to be network sourced and accurate, there is currently no option to change the source. With a 4MP camera connected using a lower resolution stream, the on-screen identification percentage text was very large and, in some cases, obscured useful parts of the scene. This could also be masked by Car details that were not wanted. A large Monitoreal overlay could be seen in the bottom right corner of one camera image but there appeared to be no documented way to remove or change this. The Telegram app worked well and quickly uploaded images of events once configured, but still with too many car detected and car disappeared messages relating to static vehicles.

Conclusion Monitoreal provides a means to add advanced analytics and mobile notifications to existing IP based security systems and avoids using “Cloud” service providers for storage or routing control. This may have some security advantages for individuals but connecting through such freeware messaging services would possibly not be recommended by corporate IT specialists. NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

7.5 out of 10 www.psimagazine.co.uk

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Leading intrusion installers rely on ADI




THAT’S THE ADI DIFFERENCE The widest selection of brands

plus more...

www.adiglobal.com/uk 0161 687 8787 sales.uk@adiglobal.com

EDIT Social may21_000_PSI_may15 26/04/2021 14:55 Page 1


SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)




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The Smart Choice for the Professional Installer Introducing our new range of Miniature Wireless Contacts with Shock Sensors

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EDIT ­ ed choice may21_000_PSI_jun15 26/04/2021 13:16 Page 1


Vibrating pillow pad alarm for the hearing impared Camera with super smooth PTZ transition

Tyco Security Products has announced the immediate availability of the latest camera in the Illustra Pro Series of IP cameras. The 12MP Fisheye Camera captures an “ultrawide” field of view looking in all directions in realtime and produces single or multiple fixed views should forensic investigations be required. The camera’s ePTZ creates even transitions between pan, tilt, and zoom movements. illustracameras.com/cameras/

Fire system protects small to medium-sized buildings

With the launch of the new version of the Cerberus FIT fire protection system, Siemens Smart Infrastructure has expanded its offering for the small to medium-sized buildings market. The Cerberus line offers a portfolio of detection and alarming devices including pre-configured Cerberus FIT device to choose from: from fire detectors to configurable alarming devices (including EN 54 compliant sounder and voice sounder beacons) which enables “smart” evacuation. The newest portfolio member, the updated Cerberus FIT fire protection system now allows for second loop, supporting a maximum number of 252 addressable peripherals and devices, such as detectors as well as alarm devices. Compared to one loop panels with only 126 addressable peripherals, the second loop offers more possibilities to wire devices to the panel. All detectors and peripheral devices have an integrated line separator. In case of an interruption, the loop turns into two stub lines while making sure the system is running. As every device is also powered by the loop, less wiring is needed, enabling the customer to achieve costefficiency. siemens.com/cerberus-fit


C-TEC has launched a vibrating pillow pad alarm. Designed to warn the hearing impaired of a potential fire alarm or evacuation alert condition, the BF320 vibrates and pulses on and off when triggered as per the requirements of BS 5446-3. Featuring a wide 10-30V DC voltage range, the compact device is ideal for residential, leisure and commercial projects and can be used in conjunction with the BF320JP, a new connection plate which allows it to be connected to the sounder circuit of a compatible conventional fire alarm system and also to C-TEC’s new evacuation alert system. c-tec.com

Boosting security for high-traffic doors Assa Abloy’s new SMARTair i-max Escutcheon ensures only authorised users pass through the doors, via a range of credentials including virtual keys stored on a smartphone. The wireless escutcheon with inbuilt RFID reader and Bluetooth compatibility handles the punishment of high-traffic, frequent-use doors. It meets standard EN 1906 Category of use: Grade 4 for robustness. This resistant build quality makes the SMARTair escutcheon ideal for busy doors at education establishments like universities and schools; healthcare sites including hospitals and nursing homes; offices and coworking spaces; apartment complexes and multifamily residences; and public institutions like government buildings, sports centres and libraries. assaabloyopeningsolutions.co.uk/en/


EDIT ­ ed choice may21_000_PSI_jun15 26/04/2021 13:16 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

New intruder keypad offers installation options

With a slim, elegant and contemporary profile the RKP-T - Touch Intruder Keypad (with Capacitive Touch screen) from HKC is designed to complement modern interiors. It also features an easy to read graphical display and capacitive touch screen. The new generation RKP can be fitted with different trims i.e. chrome, grey, black, white and has back-lit area for Installer-specific artwork. This next generation keypad also comes as standard with proximity tag support for contactless setting and unsetting of the alarm system. The keypad is fully compatible with all HKC SecureWave control panels. hkcsecurity.com

Bluetooth unit enables multi-factor access control Harnessing Bluetooth-based mobile access technology, the new 2N Access Unit M and its readers have been designed to make it easier for distributors and installers to provide multi-factor authentication options for buildings. Choices now include RFID, RFID combined with mobile access via Bluetooth, or RFID with a keypad. 2N Access Unit M’s compact, slimline design fits with different door frames and its glass front panel, guaranteed scratch-free for five years, completes an elegant design solution for different office building and lift access control needs. The new unit is fitted to door frames in minutes, requires minimal office cabling and can be configured and administered remotely, so access system installation and office fit-out times are accelerated. 2n.cz/en_GB/

NOTE: All technical specifications listed are provided by manufacturers

Laser sensors for long range detection Optex is rolling out the launch of its new Redscan Pro laser detection sensor which can detect intruders to a range of 50mx100m, without any ‘gaps’ or the detection reliability ‘fading’ with range. By creating rectangular as opposed to circular (fanshaped) detection patterns, there are no unnecessary overlaps, providing coverage for virtual wall applications such as façade and fence protection, and for virtual planes to cover open areas, ceilings and roofs. To meet the individual needs of every site, Redscan Pro features multiple zones logic. This means that for each detection zone, the sensitivity, target size and output can be configured independently, allowing the zone’s risk and location to be adapted and provide maximum capture rate with minimum nuisance alarms. The sensor’s camera module brings visual assistance for configuration and post-alarm analysis. When an alarm is created, a file is saved with alarm log and video image. It helps security teams reviewing the alarms and checks if any action needs to be taken or if the settings need to be adjusted. optex-europe.com/



EDIT Dahua May21_000_PSI_mar15 26/04/2021 11:54 Page 1


Taking a virtual tour with Dahua

With the current absence of face-toface trade events, Dahua Technology recently launched the Virtual Innovation Centre. PSI took the tour…


“It is the closest thing visitors can get to a live physical exhibition, but with the addition of a wealth of multimedia and online content” Take the virtual tour here:


he Virtual Innovation Centre features immersive virtual reality, where visitors are able to walk through a large pavilion and see Dahua’s latest product and technology innovations. Visitors can select an automatic tour of the entire pavilion to get an overview on what is on offer, with the option of stopping at particular exhibits to drill down to the level of detail they require. Alternatively, visitors can navigate the pavilion at their own pace, stopping off wherever they like. Users can visit the site around the clock and there is no limit to the number of times it can be accessed. “We are thrilled by the launch of our Virtual Innovation Centre, which has been carefully planned and designed to give users the optimum experience from the comfort and safety of their own homes or offices,” said Michael Lawrence, Marketing Director for Dahua UK & Ireland. “It is the closest thing visitors can get to a live physical exhibition, but with the addition of a wealth of multimedia and online content.” The virtual exhibition can be accessed either by web address or by scanning a QR code. For the purposes of this article we used the QR code, which took us to a page that required completion of a contact details form. Fromthe submission of the form, you enter the Centre. There are a few navigational tools displayed to help with zooming and movement etc, which vary depending on whether you are using a PC or a smartphone. An array of action buttons are displayed giving quick access to map toggle, automated

walkthrough, email contact, buying option, 3D glasses view and more. We decided to take a manual stroll through the centre using a smartphone and a VR headset for the 3D experience and following the arrows on the virtual floor the tour began. First off, the screen shows the pavilion ahead with a greeter to welcome you to the area with a short audio presentation. Along the route there are footprint markers which you can “stand on” using the headset by holding the on screen pointer in one position. This is also the same method you use for starting video or viewing product data. Straight ahead is a corporate video and the footprint markers here put you in front of various company displays including one that gives an overview of Dahua (number of employees, R&D, distributor coverage etc) and a history timeline. The first technology displays cover multisensor and panoramic cameras, the AI algorithm and the scenario defined camera. Holding the pointer on the display brings up either a video or some slides giving overviews of the technology. Any images of kit featuring an orange marker enable access to product datasheets which can be saved or made a ‘favourite’ for future reference. Continuing on the tour are displays about various technologies including signage, PoE, access, thermal cameras, intercoms and HDCVI. The intercom area is particularly noteworthy as it displays three real application scenarios, AI, modular apartment and single house showing how all of the units connect up to make the installation. Then follows an area dedicated to managing aspects linked to controlling Covid-19 issues such as wrist temperature monitoring, face mask detection, people flow control etc. The next area is dedicated to verticals such as smart energy, transportation, banking, smart residential and retail with plenty of video and information showing what the technology offers in these sectors. The final display is dedicated to Dahua’s technology partners (Paxton, Immix, Monitor, HKC, Optex, Webeye, Milestone and Wavestore) with each logo taking you to a video and an external web link. The overall idea of the Virtual Innovation Centre is nothing new but it is put together very well, runs very smoothly and it does look like it could be a feature that Dahua will expand going forward. It’s certainly worth twenty minutes of your time, so put the kettle on, settle down and have a look around!


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EDIT Interview psi may21_PSI_mar15 26/04/2021 13:53 Page 1


The security industry in 2021 This month we chat to Ian Durham of Honeywell Building Technologies about the security industry and markets in 2021 hilst many of us work and operate only in the UK market the security industry is without doubt a global business. However during the last twelve months the entire world has seen markets and technology devel;opments affected by a pandemic. To find out how the UK fares and compares in the current worldwide market we spoke to Ian Durham, Channel Sales Leader at Honeywell Building Technologies, one of those companies with a much larger footprint than just these shores.


Ian Durham, Honeywell Building Technologies

“Removing the costs associated with onpremise platforms and using subscriptionbased models to host and provide services are all aimed at reducing infrastructure costs, whilst offering greater levels of service and maintenance options” 22

The industry was quick to adapt during 2020 with various technologies being used to help identify non-security problems during the pandemic. Will this now be a trend? Like many, the security industry had to consider where and how best it could help customers with the challenges brought about by the pandemic. While many of these challenges were already areas our customers were familiar with, things like secure building access or leveraging video systems, the current health crisis added pressure to address new regulations and issues by quickly adapting existing technologies and developing new solutions. We’ve been able to deliver additional value to our customers by looking deeper at traditional security offerings such as people counting in retail spaces to help manage occupancy limits, leveraging video analytics for mask detection and social distancing compliance, and using Cloud technology to offer remote door access to assist with safer deliveries and/or access to a building. All these offerings help to create safer environments for our customers and their building occupants. Technology and changes in personal behavior are rapidly transforming what we now view as normal. Has the pandemic made contactless access control the first choice for new installations? Technology is ever-changing, and adoption of frictionless access control was increasing before the pandemic. I expect it will continue to grow as the UK eases out of the current restrictions as many customers are expressing interest. We’re

having conversations with customers on how to best deploy frictionless access and what modifications need to be kept in mind based on a particular building and how it is used. Does the rise in networked security, cloud and IoT give you any cause for concern? If all technology is IP-based does this pose any risks? While change isn’t always easy, the move towards networked security or cloud-based technology is exciting. Removing the costs associated with on-premise platforms and using subscription-based models to host and provide services are all aimed at reducing infrastructure costs, whilst offering greater levels of service and maintenance options. We developed our Cloud solutions to support this directional change and to meet the business requirements for our installer community and end customers alike. How does the UK security market differ from others in Europe? Are there any systems popular here that are not overseas and vice versa? There are no distinct differences between continental Europe and the UK market except some legislative requirements. The UK market has a business infrastructure that supports and focuses on software integration and solutions, which sets it up to be well positioned for cloud connectivity. How do you think a move to all-IP communications will affect the alarm market in the UK? Any problems ahead for installers? A move to all-IP communication has the potential to be a game changer for the market while it has different considerations than more traditional installations. As an example, alarm centres with a traditional transmission signal would need to implement updates with an all-IP solution and would have to integrate with the IT infrastructure. This example represents a potential problem for installers who aren’t well enough equipped to understand IP technology and infrastructure requirements to deal with the cybersecurity requirements. That said, there are


EDIT Interview psi may21_PSI_mar15 26/04/2021 13:54 Page 2

many positives with IP communications that can lead to greater benefits including preventative maintenance, reduced cost of ownership, futureproofed solutions for easily deployed updates and access to a cloud-based ecosystem that will develop and grow, offering customers added value along the life of the contract.

and using technology to deliver better business outcomes.

“Every vertical has its specific requirements or challenges to overcome. It’s important for installers to have a high level of knowledge of these verticals”

How do the security requirements of your various market sectors (banking, education, utilities etc) differ? Does each pose specific problems for installers, but all with the same goals? Every vertical has its specific requirements or challenges to overcome. It’s important for installers to have a high level of knowledge of these verticals, their specifics challenges and have access to a portfolio of solutions that offer flexibility in design and integration to meet the objective the customer needs to address. This approach is more of a managed solution looking for pain points across the business


We are now offering you the chance to manage all Comelit security systems directly from a single ngle app, to give you full control of your home with the greatest of ease, wherever you may be.


01707 377203

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ver the last few months we asked you to tell us which products and suppliers were worthy of recognition as the best that the industry has to offer. Features, benefits, ease of installation and best service are all factors in the reasons why the following entries were nominated, but as to who the final winner in each of the categories is comes down to the online votes cast by the industry. Take the time to look at all of the entries then visit our website (www.psimagazine.co.uk/vote) to cast your votes for your favourites. Final date for voting is June 21st so be sure to make your selections by then. So here are the finalists for the PSi Premier Awards 2021:

CCTV PRODUCT OF THE YEAR 2021 Bosch – FLEXIDOME IP micro 3000i The FLEXIDOME IP micro 3000i is built for 24/7 performance, with a range of surveillance features, including Essential Video Analytics, and is designed for easy installation. The compact and minimalist design provides installation flexibility and various mounting options.

Dahua – TiOC Series

TiOC (Three in One Camera) is an automated monitoring and surveillance camera featuring active deterrence via a red and blue light along with a speaker that delivers prerecorded or customised warnings at more than 110dB.

Hanwha Techwin Europe – Wisenet XNV8081RE

The nominations are in and collated so we’re now able to announce the finalists in this year’s PSi Premier Awards campaign. Who will be victorious in 2021? It’s all down to YOU to pick the winners in each category…

Panasonic – i-PRO X-Series

i-PRO X-Series cameras employ an AI engine with on-board analytics to detect suspicious changes in scenes, automatically adjust image settings of the scene being analysed, and optimise video compression to conserve network bandwidth and server storage capacities.

Partizan – COD-454HM UltraHD

This IP66 rated camera has a resolution of 8.0 MP for clear images of persons or even car number plates. The lens of the camera has a fixed focus length of 2.8 mm and the camera switches mode automatically at night to ensure image quality at a distance of about 30 metres.

Tyco – Illustra Flex MultiSensor

This multi-sensor dome camera provides four 4MP camera views from a single location over a single network cable using one IP address. The internal or external use unit can easily be positioned for 360° coverage

Uniview – ColorHunter

Scoring an impressive 9.5/10 in a PSI test in 2020, this camera is from the Wisenet X range and incorporates a PoE extender capability to simplify installation when installing a second unit.

The ability of UNV ColorHunter camera to capture colourful details in ultra-low light scenarios comes from three breakthroughs in hardware: super large aperture, progressive BSI sensor and friendly lighting LEDs.

Hikvision – DS-2CD2087G2-LU

Vivotek – FD9392-EHTV-O

This ColourVu series camera is an IP67, 8MP bullet designed for 24/7 colour imagery with warm-white visible LED illumination support for zero light scenes. It scored 9/10 in a PSI review recently.

The first ‘Driven by OSSA’ camera employs the Qualcomm chip and can process video content analysis and calculation for AI-related applications on edge. The FD9392-EHTV-O is described as an AIoT intelligent network camera.

IDIS – IDIS AI Covid Box

This simple appliance includes functions for social distancing adherence, people counting and occupancy control, crowd detection, mask detection and comes with an intuitive trafficlight system that displays real-time occupancy information and dashboards and tools for reporting.


VOTE NOW www.psimagazine.co.uk/vote


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RE:SURE Go is a BS: 8484 approved app that turns a phone into a personal panic alarm and lone worker device. When the holder shakes the phone it provides the monitoring service with immediate GPS coordinates and video and audio clips of any incident.

IDIS – IDIS Deep Learning Analytics

The artificial neural network acts like the human brain, learning from experience. It can analyse vast amounts of data points taken from video footage across single or multiple cameras allowing it to first detect and then identify an event or threat, while filtering out false alarms.

Texecom – Texecom Cloud

Texecom Cloud’s built-in remote maintenance and Health Check services automate and record the maintenance process, making it easy for installers to offer maintenance contracts and saving unnecessary site visits – adding recurring value to end users and saving installation companies time and money. With the Vigil VMS platform, job creation and ongoing maintenance costs will be cut while an easier and shorter installation time means that more set-ups can be completed in the same time frame.

Bosch – Inteox

Honeywell – MAXPRO Cloud

Designed according to fully open principles, the Inteox platform combines built-in Intelligent Video Analytics from Bosch, a commonly-used open Operating System (OS) provided by Security & Safety Things, and the ability to securely add software apps at a later date.


The HKC App, available for Apple, Android and Windows devices, delivers alarm alerts, images and messages via both audible and text notifications. Set and Unset functions, log interrogation and image capture can now be carried out from any location.

Design Automator – Design Automator

www.psimagazine.co.uk/vote 26

Cathexis – CathexisVision

The CathexisVision IP Video Management Software suite provides a range of solutions to satisfy the security and infrastructure management requirements across a variety of market sectors. The open architecture enables IP cameras, recording servers, viewing infrastructure, and third-party systems to be seamlessly integrated.

3xLOGIC – Vigil VMS


Provision-ISR DDA Video Analytics can distinguish the type of object and to activate an alarm only in the case of a truly suspicious detection. This ability significantly reduces false alarms caused by rain, shadows, light changes, shacking trees, animals, etc.

Designed for SMB businesses, MAXPRO Cloud improves customer performance, ensures efficient safety and security, minimises loss of inventory in retail environments, reduces IT infrastructure costs, and streamlines operations by empowering owners to make informed, realtime decisions at any time, from anywhere.

Videoloft – Cloud Adapter

The Videoloft Cloud Adapter is a small bridging device which makes it both easy and affordable to add offsite cloud video storage to new and legacy CCTV systems making it possible to record straight to the cloud from an IP camera to simplify the installation and also save space onsite.

Design Automator is a Software as a Service (SaaS) solution for the security systems industry that automates the engineering process, eliminates human error and delivers system wide consistency, whilst saving both time and money. The solution can be applied to new installations, system upgrades, system migrations and data unification activities.

Provision-ISR – DDA Video Analytics Unlike motion detection,


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Ultra Narrow Bezel Video Wall Security Dynamics present the Dahua range of ultra narrow bezel video wall monitors with integrated splicing function. Available in 49” and 55” models together with matching pop-out Ü>LÀ>VŽiÌÃ]`iˆÛiÀˆ˜}>«Ài“ˆÕ“`ˆÃ«>Þ܏Ṏœ˜܅ˆV…ˆÃLœÌ…i>ÃÞ̜ˆ˜ÃÌ>>˜`Vœ˜w}ÕÀi°

In stock at Security Dynamics for next day delivery! • Uniform Brightness Dahua LED backlight technology ensures high uniformity of brightness across all screens, enhancing the overall video wall iÝ«iÀˆi˜Vi°

• Near Seamless Splicing An ultra narrow 3.5mm bezel to bezel design enables a seamless splicing effect, making a series of screens look like a single large screen.

• Built in Splicing Function An integrated controller and HDMI daisy chain function provides a perfectly spliced image supporting multiple display Vœ˜w}ÕÀ>̈œ˜Ã­>݈“Õ“{Ý{“œ˜ˆÌœÀî°

• Multiple Interfaces

• High Frame Synchronisation

The screens offer a variety of video inputs and other interfaces together with a built-in USB media player for direct content display.

Professional video splicing technology enables an ultra synchronous display effect without image position issues.

London Headquarters: Units 1 & 2, 11 Aintree Road, Perivale, Àii˜vœÀ`]ˆ``iÃiÝ]1 ÈÇƂ]1 020 8810 8830 sales@securitydynamics.co.uk



Control Room

Scotland: 68-74 Queen Elizabeth Avenue, Glasgow, G52 4NQ 0141 882 2941 scotland@securitydynamics.co.uk


Video Door Entry

Access Control

Register on our website for trade access and 24/7 ordering. www.securitydynamics.co.uk

Thermal Solutions

ANPR & Mobile

Video Wall & Digital Signage

EDIT awards pages May21 Matt_000_PSI_apr14 26/04/2021 16:36 Page 4



The Camect NVR uses AI routines to identify specific subjects within the scene and to prevent false alarms. It provides access from a phone, tablet, computer, or Amazon Alexa device. Users can view live cameras, recorded video, and get detailed alerts so they know what is happening at home or business.

CSL – MiniAir

MiniAir is a radio communicator for residential premises and is an upgrade to a bells only system fitting into existing or legacy control panels. An app enables end-users to arm/disarm, view event logs and receive push notifications in the event of an activation and has the option to enable ARC monitoring permanently or temporarily.

HKC – GSM/WiFi Communicator

The GSM/GPRS unit is supplied with a pre-fitted World SIM and communicates with SecureComm, the cloud based solution, via the HKC APP and SmartLink700 software providing a heartbeat connection to the GSM-SC which will signal a loss of communication in the event of an interruption in the GPRS signal.

Hochiki – Ekho

Ekho is a wireless based family of products which can be integrated into Hochiki’s ESP hardwired system. At the core of the system is the wireless Translator module. It is hard-wired to the fire alarm control panel loop and communicates continuously with the wireless devices. Wireless Expander modules are used to extend the radio mesh network, increasing reach and capacity.

WD – 18TB Purple HDD

Built for 24/7 security systems and with a supported workload rate of up to 180 TB/yr and support for up to 64 cameras, Purple drives are optimised for surveillance systems. The drives are designed to support Deep Learning analytics in AI capable NVRs, and feature an enhanced workload rating of up to 360TB/yr.

Monitoreal – Video Assistant

The unit offers accurate object detection with the base model working with up to six cameras, using AI-based algorithms to detect 20 different types of objects (people, cars, trucks, dogs, etc) allowing users to see what matters and ignore what doesn't.

RISCO – RisControl

RisControl is a responsive, high resolution 8” touchscreen keypad that provides enhanced security and control allowing users to easily and quickly view live video and recordings from VUpoint IP cameras and NVR Solutions.

Seagate – 18TB SkyHawk AI HDD

Built to meet the demands of an always-on large workload in an AI enabled NVR system, SkyHawk AI 18 TB accommodates recording and analysing footage simultaneously from multiple cameras which equips customers with faster and smarter footage analysis by eliminating data latency and processing.

URFog – Purifog

Changing the fluid in a security fogging device to Purifog cleans and hygienises the air by depositing suspended microparticles on surfaces removing more than 99% of bacteria. Purifog also contains a surfactant, which helps to remove bacteria completely by wiping with a damp cloth.

Zyxel – GS1350-6HP

The Zyxel GS1350-6HP is a “Smart Managed Switch for Surveillance” with hardware and software designed specifically for surveillance camera use. The 6-port version has five PoE enabled ports and one SFP socket and scored 9.5/10 in a PSI review.

VOTE NOW www.psimagazine.co.uk/vote 28


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T 01924 528000

E sales@videcon.co.uk

W www.videcon.co.uk

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Designed in response to feedback from UK installers, GT Plus is a hybrid wired and wireless system, featuring a scalable control panel for any type of application - residential, small business or commercial, with maximum flexibility, up to 512 zones.

SATEL – Slim Line PIRs

Each detector comes with a lens designed specifically for SATEL which provides a detection area with dimensions up to 20 m x 24 m and 90° viewing angle. Uniform appearance of all detectors installed in the premises makes it difficult for an intruder to identify the specific model used in the system.

Texecom – Capture

With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a variety of security environments.

Orisec – W-CP-40K

The wireless touchscreen 40-zone standalone alarm panel is Grade 2 and has up to ten on board zones and up to five panel outputs. The integrated touch keypad has NFC proximity tag support and an integrated wireless expander with an integrated two-button personal alarm.

BT Redcare – Essential IP

Introduced to simplify the transition from PSTN, Essential IP is an all-IP alarm signalling solution that can connect via Ethernet of Wi-Fi and has eight standard alarm channels and dial capture on-board, while data sent to ARCs is encrypted end-to-end with AES.

HKC – Quantum 70 Panel

The Quantum is a fully integrated, wireless control panel using HKC’s SecureWave, two-way technology. The on-board antennas mean that all signal paths will be optimised for end-device range. With an integrated keypad, siren and dialler, installation, says the company, will be quick and easy.

Pyronix – Enforcer V10

The Enforcer V10 detects, communicates, interacts and raises the alarm in more ways than before. Integrated with Pyronix cameras, lights, sensors and other add-ons, the panel can be managed via the ProControl+ app on smart devices.

Ajax – Hub 2 Plus

Hub 2 Plus has four communication channels and supports LTE. Such configuration allows you to connect the device to two separate Internet providers over Ethernet and Wi-Fi while having two cellular services ready for back up. Switching between channels happens seamlessly in seconds.

Vanderbilt – SPC 3.13

The latest version of the SPC Connect, the remotely manages, cloud-based, intrusion detection system is firmware version 3.13 which includes several enhancements. A highlight includes support for the new two-way wireless keypad WPK-SIM.

Jablotron – Jablotron 100+

VOTE NOW www.psimagazine.co.uk/vote 30

The Jablotron 100+ alarm protects the whole house as well as being able to turn on the lights, open a garage door or start an irrigation system. It’s also possible to control it remotely via an app and develop the installation with peripherals including cameras and detectors.


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Inner Range’s Integriti High Security System is a complete Hardware/ Software solution designed ZWLJPÄJHSS`MVY/PNO:LJ\YP[` installations. Our range includes: „ All Software „ Hardware Controllers „ End of Line Modules „ Power Supplies „ Keypads „ Enclosures „ Communications Devices „ Access Control Readers „ Credentials


T: +44 845 470 5000 |

E: ireurope@innerrange.co.uk


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ACCESS CONTROL PRODUCT 2021 Honeywell – MAXPRO Access MPA1 Honeywell’s Smart Edge Single Door Controller MPA1 provides Cloud based and Web based access control solutions. The POE powered controller is easy to install anywhere there is an Ethernet or Internet connection.

The Keyholding Company – Smart Access Smart Access is a simple monthly subscription service which includes smart commercial door locks, mobile keys, an online access control interface, data analytics and professional alarm response services.

Paxton – Paxton10

Paxton10 provides access control and video management on a single platform. Combining next generation access control and video management on one user-friendly, online interface enables easy management of security of any site or multi-sites.

RBH Security – Blueline

Through one product line, a customer can maximise the benefits of MiFARE, DESFire (EV1 & EV2), Fingerprint, OSDP, Ultra-High Security Credential (UHSC), Mobile Credentials, NFC and Bluetooth to create a customisable security solution right for their infrastructure.

InnoSenT – iSYS-5005

The iSYS-5005 radar system with µC preprocessing unit can detect and separate moving objects and measure their speed, range and azimuth angle relative to the sensor in a 3-dimensional environment.

Hikvision – IP Video Intercom Kit

Comprising a Pro Series Indoor Station, a Door Station, PoE switch and memory card the kit is a convenient out of the box solution for IP intercom benefits including app notification, control and monitoring with 2MP video.

Intratone – DD-02 Intercom

The DD-02 intercom features a hidden pinhole video camera enabling residents to view visitors on a smartphone or tablet. Plus, accessibility features include direct dialling, an audio induction loop and a backlit, braille keypad.

Comelit – Simplehome

Simplehome is a smart home automation system, which operates with door entry in one integrated solution, providing homeowners with full control of their lighting, heating and ventilation. Simplehome can be operated using a dedicated app, available via smartphone or tablet and connected to a home router.

2N – IP Verso

The 2N IP Verso security intercom door unit tested recently in PSI is configurable thanks to its modularity options such as a fingerprint reader, Bluetooth module, or touch display. The range also includes the 2N indoor View touchscreen answering unit.

Inner Range – Inception

Inception is an integrated access control and security alarm system with a design edge that sets it apart from the pack. With webbased software built directly into the main system controller, the Inception system is easy to access using a web browser on a computer, tablet or smartphone.


VOTE NOW www.psimagazine.co.uk/vote


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Compact pedestrian gate operator Introducing the E5 operator

The E5 is a compact low voltage pedestrian gate operator from BFT Automation. It provides an innovative solution to automating pedestrian gates. The small size means it can be installed almost anywhere. In addition to the compact dimensions, the E5 has an optional slide lever attachment designed for installations where there is extremely limited space for manoeuvre, meaning that just 8cm of the pillar are needed for installation. Improved fixing points and a simple ‘hook and fasten’ process means installation is safe, quick and straight forward. The E5 is available as a single operator or as part of a gate kit. For more information, please visit our website or contact us directly.

North Office T. 0161 456 0456 E. north@bft.co.uk

South Office T. 01488 674 750 E. south@bft.co.uk

www.bftautomationuk.com Gate Operators • Traffic Barriers • Automatic Bollards • Door Operators • Parking Systems • Garage Door Operators

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DISTRIBUTOR OF THE YEAR 2021 VOTE NOW www.psimagazine.co.uk/vote

ADI Global

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. With more than 200 worldwide locations each product division has its own team of product specialists.


Formed in 2003, DVS has quickly established itself as one of Europe’s most successful multibrand distributors of electronic surveillance products. A fast paced and energetic organisation, DVS reportedly holds the largest stock of Hikvision's 4K cameras in the UK and boasts a Hikvision training academy.

EET Europarts

EET Europarts is part of the EET Group, founded in 1986 and today one of Europe´s leading distributors within IT, security and surveillance, home entertainment and lifestyle electronics. EET Group has been on the acquisition trail in recent times with the purchases of Provision and Oprema growing the distribution base.

Now owned by EET, Oprema is a multi-brand distributor of CCTV, fire alarm systems, access control, intruder alarm and data products to the trade. The company has been listed as one of the fastest growing Welsh companies and strives to help customers through the provision of training, access to an expert technical team and design of bespoke solutions.

Quality Essential Distribution

Since establishment in 1997, Quality Essential Distribution has been supplying and distributing a diverse range of security consumables and equipment to the European security market and over the past 23 years has grown considerably and continues to do so.

Smart R Distribution

Smart R Distribution is the dynamic name in the world of access control and smart building technology. Bringing a breath of fresh air to the distribution and supply of everything required for today's smart building. Smart R Distribution is not a general supplier but is a multi-disciplined, specialist distributor.


Security Dynamics

Mast Digital

System Q

The purchase of ezCCTV in 2019 followed by the recent acquisitions of Enterprise Security Distribution and the remote CCTV monitoring company RE:SURE have given the enlarged group a turnover of £100 million, or an estimated 10% of the £1 billion Ireland and UK security product market.

Formed in 1999, Mast Digital UK is a fastgrowing family run business, passionate towards offering great service and support across CCTV, AV, network, aerial and satellite related industries. Recent investment of the offices have enabled an increase in staff capacity while also adding a dedicated room for training.


Norbain is a specialist security distributor of both IP and analogue technologies, boasting over £10 million stockholding of industryleading brands – together with a guaranteed 98% availability of its catalogue lines. Norbain is also known as the home of the Vista technology brand.



Established in 2000, the company has grown to become a well respected supplier in the CCTV and video security market, distributing its products globally to installation companies, system integrators and authorised resellers.

System Q is a UK distributor and manufacturer of CCTV equipment. Its customer base is truly global with over 15,000 customers in the UK and overseas, with some as far away as Australia. The company aims to serve the interests of the CCTV installer, only supporting those that install CCTV as their main sector of business.


Videcon is a trade-only distributor of security products and services. Trading since 1995, Videcon’s expertise encompasses all aspects of security distribution from products to training and after-care service. It is the home of the Concept Pro CCTV brand comprising security products for IP, AHD and traditional analogue CCTV platforms.


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In what was an unprecedented period for everyone the following companies are recognised for going above and beyond in the delivery of training programmes at a time when face-toface education has been impossible


Abloy Academy Bosch Building Technologies Academy Dahua Virtual Innovation Centre DVS Delivering Knowledge Academy Hikvision Training Academy Oprema Almanac Paxton Installer Training Pyronix Training on Demand


Texecom Academy Videcon Training


Join us for the big night out! Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too!


ow that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards Dinner on July 1st at the exclusive Warren Weir venue at Luton Hoo where accommodation is also available. This year the evening event, which follows on from the PSI Golf Day, will be hosted by TV personality and former Eastenders actor Shaun Williamson along with the team from PSI magazine. Guests will be met by the hosts for a champagne reception followed by a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced. After the meal and award ceremony our guest speaker will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette.


As this will be the first chance for many of us to get together in quite some time we would encourage everyone who is thinking of coming along to book early as the numbers will need to be strictly limited. We look forward to seeing you at the security industry’s first big night out in 2021 courtesy of PSI magazine. For details of how to attend please contact David Lewis on 0208 295 8309 or email at david.lewis@proactivpubs.co.uk 35

EDIT HVM May21_PSI_mar15 26/04/2021 13:43 Page 1


HVM AND SECURITY STRATEGIES Hostile Vehicle Management (HVM) has a critical role to play in protecting property and, more importantly, people. Here, Richard Winstanley at Bft Automation, explores what installers need to consider when advising clients on how HVM fits into their security strategy … make when advising clients on their HVM strategies.

Permanent or temporary?

HVM is now a necessary consideration for installers helping clients to protect their assets and, more importantly, their people


hile terror attacks don’t dominate news headlines the way they did pre-Covid, the threat of terrorism in the UK remains serious. The current threat level set by the Government is ‘Substantial’, which sadly means that an attack is likely at any time. As such, hostile vehicle management (HVM) is now a necessary consideration for installers helping clients to protect their assets and, more importantly, their people. A good example of how HVM fits into a wider security strategy is the recent consultation being carried out by the city of Bath into how best to protect itself in the case of physical threat. A World Heritage Site, Bath is rich in historic and cultural buildings – the beautifully preserved Roman Baths sit alongside pristine Georgian architecture, providing a huge attraction for tourists, not least since Netflix aired its global hit Bridgerton. With this in mind, a security strategy that preserves the iconic look and feel of the city, while prioritising the safety of those who live, work and visit there, is paramount. The questions raised by this consultation are relevant across the board and have flagged a number of considerations that installers need to


It is important to be clear about whether the HVM is temporary - perhaps for an event - or (as in Bath’s case) a permanent fixture to protect a city or property at all times. Temporary measures are often best resolved with surface mounted products, but more permanent features would usually require ground works, including foundations into the ground where they are placed. There are numerous permanent solutions which range from automatic bollards to static columns and barriers. And the aesthetic can be designed to suit the location. A permanent static barrier, for example, could appear as a planter, or a bench clad in a material that will blend with surroundings. This is important in Bath which prides itself on its appearance and architectural heritage. It’s worth noting, however, that concrete blocks, planters, Jersey Barriers and low concrete walls are all able to secure access points effectively but they're difficult to install and move. After installation, they can no longer be moved without the use of a crane and specialised personnel, resulting in higher costs and more time. What’s more, if rammed by a truck travelling at more than 30 mph, conventional barriers will slow the vehicle, but could still be displaced beyond the point of impact and may still strike any anyone in the immediate vicinity. The simplest and most versatile solution is to install anti-terrorism bollards, both fixed and retractable. These can adapt to the needs of the local administration by preserving the appearance of the environment, while providing safety in the case of impact at speeds of up to 50 mph.

Balancing needs Online HVM resource centre ‘HVM Hub’ talks of the need to avoid a “fortress mentality”,


EDIT HVM May21_PSI_mar15 26/04/2021 13:50 Page 2

particularly in city centres. In tourist centres, the atmosphere needs to remain welcoming for visitors and residents alike. However, there must be a balance between suitable protection and creating a system that is not obvious to those wishing to exploit weaknesses in the city’s security. Think protection, safety, aesthetics. While barriers are designed to keep hostile vehicles out, we must also consider the need to allow emergency vehicles in, should the need arise. This is where a solution such as retractable bollards will come into play, with vehicle access control built in for emergency and operational vehicles. This solution offers flexibility to accommodate temporary changes in traffic flow or events.


Installers will need to advise on a full site assessment – an investigation of the local environment, the potential blast stand-off perimeter, any traffic management in place and parking considerations Assessment and management At the outset of the process, installers will need to advise on a full site assessment – an investigation of the local environment, the potential blast stand-off perimeter, any traffic management in place and parking considerations. This applies whether the installer is advising a client managing a single building or working as part of a team to protect a town precinct. There are a number of stakeholders who will need to be involved – in the case of Bath it’s a full public consultation. At the very minimum, a smaller scale project will need to involve the whole security team, as well as property occupants and management, to fully understand their needs and priorities.

Traffic flow To supplement the installation of any kind of physical barrier – whether this is to protect a warehouse, a hospital or a cultural centre – consider how traffic currently flows around the location and whether this can be reviewed to keep vehicles further away from the property. Vehicles approaching the property will need an area of ‘run up’ in order to build up speed. If this is denied them, by the very nature of the road layout, the risk to life and of damage caused to property is reduced. Considerations for HVM are an essential part of any effective security strategy and installers are well placed to advise on this. By considering the needs of the present, while keeping an eye to the future, installers can support their clients in taking every precaution to protect their property and people from threat. For more information:



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National Defense Authorization Act

NDAA Compliant Products & Solutions CYBER SECURITY YOU CAN TRUST

EDIT meet the installer may21_000_PSI_may15 26/04/2021 14:09 Page 2

together raising standards

Meet the installer Name: Clive Hunter Job title: MD Time in security/fire: 32 years

Security life with Clive Hunter of Command Fire and Security

Company: Command Fire and Security

Areas of expertise: Fire, CCTV, access control and intruder

Location: Billericay, Essex

Accreditations: BAFE and NSI Gold

What would be a typical project for you? Mid-sized commercial although we have just completed a large installation in Islington.

What would make your job easier?

Is third party accreditation beneficial? Yes.

had on your business?

What is the best thing about working in this industry? I love solving fire and security problems for the customer. Repairing faults that are a major challenge and difficult give me a great thrill. Then seeing the customer happy afterwards makes it all worthwhile.

What is the industry’s biggest myth?

Do you have any 'go to' technology? Our main manufacturers are Paxton, Hikvision and Texecom. Do you think there is a skills shortage in the industry? Have you had any trouble recruiting? Not at present. Are there any common requests from customers that give you problems? Not really as I try to manage their expectations and we always move everything to make them happy.


Less work! What impact has smart/home automation None at present. That it’s easy; it is not if you do your job correctly and follow the rules. What is your ultimate/fantasy electronic security/fire product? Wireless CCTV that was fully secure and the batteries last a long time, oh and they look good! What advice would you give to a younger version of yourself? Set up on your own earlier. I waited until I was 57 because I didn’t have the courage to do it before. Will England ever win the World Cup again? Of course they will, but “when” should have been the question! Come on you Spurs…. If you won £25,000 what would you do with the money? Buy a company van or two.

“I love solving fire and security problems for the customer. Repairing faults that are a major challenge and difficult give me a great thrill”


Golf Apr_PSI_may15 29/03/2021 15:32 Page 2


THE PSI GOLF DAY 2021 Sponsors include:

This year the PSI Golf Day and Premier Awards Dinner are planned for the 1st July at Warren Weir at Luton Hoo. Have you got the skills to be a winner? he PSI Golf Day will be held on 1st July at Warren Weir in Bedfordshire, within the 1,065 acre grounds of Luton Hoo Hotel, Golf & Spa, a self-contained private event venue with 84 luxurious bedrooms and suites. The event will take place on the 1st July, with golf during the day and the PSI Premier Awards Dinner in the evening. Following the meal and presentations there will be after-dinner entertainment and a chance to unwind in the Warren Lounge afterwards. During the day, the annual PSI Golf Day will pit the skills of the industry’s golfers against each other in Texas Scramble and Stableford competitions. Every year installers, manufacturers and suppliers compete for the


Previous winner Tim Northwood of Inner Range with host Ray Parlour

prestigious trophies and enjoy all-day refreshment and catering in glorious surroundings with great company. For those looking to stay overnight, Warren Weir has rooms to meet all requirements as well as those in the in the Parkland and Country Club. A day to remember for all competitors and their guests – especially the winners! We hope you will be able to join us at Luton Hoo this year for a round of golf, awards dinner or both! For more details on taking part contact David Lewis on 0208 295 8309.



EDIT 3xblog may21_000_PSI_apr15 26/04/2021 17:34 Page 2


Improve installations Easily install video, access control and other security technology with 3xLOGIC


Follow PSI

s a leading innovator in security technology for over 15 years, 3xLOGIC is constantly finding new ways to make the installation process easier and more efficient. Its easy-to-install solutions for video, access control, disparate data, ATM, point-of-sales, analytics - and more - are designed for quick deployment. 3xLOGIC solutions can cut installation times by up to half, giving installers 50% more time to find new business and complete more deployments.

Installation in mere minutes Working with 3xLOGIC as their trusted strategic partner, installers can deliver high-quality and robust security systems that are up-and-running in mere minutes and hours. The system will begin working for end-users almost as soon as it's plugged in. Better still, any upgrades can be carried out seamlessly with little-to-no downtime. Naturally, this also cuts creation and ongoing maintenance costs.

Multiple tools to support deployment Using 3xLOGIC’s VIGIL Server solution, multiple tools will help installers deploy quickly. This includes the Easy Setup Wizard that can program cameras within six minutes — instead of having to manually search for each camera, plug in the settings, find the IP and so forth. Complementing this are deployment templates to assist with large projects, and VIGIL Connect - 3xLOGIC’s proprietary DDNS - allows remote connectivity without advanced networking configuration. With VIGIL Connect, installers also don’t have to set up or remember a static IP address.

An app for quick configuration The VISIX V-Series Setup App will also be available in Q3 of 2021 on smartphones to help installers efficiently set up and configure VISIX V-Series cameras. It gathers key installation information such as site name, location, camera name, and other key camera data. This can then be used to configure cameras with other 3xLOGIC software such as VIGIL Client, View Lite II, and VIGIL VCM. Alternatively, it can be emailed to end-users for future reference. Adding further devices and sites to a security system is seamless. Devices can be added to a system through the VISIX V-Series Setup App’s QR code scanner. Meanwhile, the Easy Setup Wizard and VIGIL Connect can assist with remote additions.

A wide security range

for more news, views & comment

Working with 3xLOGIC provides installers with an opportunity to install and scale their deployments easily — setting their business apart as a reliable and quick security provider. Installers also benefit from an incredible range of devices and software. The VIGIL video product line includes cameras, VIGIL software, advanced images, recording appliances, accessories and more.

To discover how working with 3xLOGIC can improve your installation times, contact the team at: sales@3xlogic.com 41

EDIT Inside Story psi may21_PSI_mar15 26/04/2021 17:57 Page 1


Alarm system features IVSaaS and reduces false alarms, and transmission and detection technologies. As a wireless system, stability, performance and security are key, so the AX PRO system and products are fully compliant with EN standards and PD6662:2017 for continued reliability even in extreme conditions. AX PRO is highly scalable, providing a range of detectors and automation peripherals, alongside its integration potential with Hikvision CCTV, non-CCTV and software products. The result is a “one-stop solution” for domestic and smaller commercial applications.

Lynn Zhang

Here we take a closer look at a new alarm system launched by Hikvision he new AX PRO series intruder alarm from Hikvision supports up to 210 peripherals including internal and external detectors, contacts, keyfobs, and life safety sensors. The wireless range includes devices featuring patented intrusion technologies with signal strength indicators and one-push-to-connect features. Hikvision’s Intruder Verification as a Service (IVaaS) technology links previously separated CCTV and intrusion alarm systems together in one platform, sending one 7-second event video clip via HikConnect or by Email for verification. The wireless external sounder DS-PS1-E-WE, supporting 868 Mhz wireless communication, Tri-X wireless protocol, multiple enrollment methods, two-way wireless communication, multiple alarm sounds, and strobe light indication, is used for instant alarm alerting. PSI spoke to Lynn Zhang, Product Manager, Hikvision UK & Ireland to find out more about the system:


For more information:

How would you say the system differs from what is already on the market? As well as its sleek, modern design and simple wireless set-up, AX PRO’s CCTV integration is exceptionally straightforward. AX PRO video verification technology provides timely alerts

“For installers, the fact that this is one single Hikvision system is appealing, as it provides easy installation, operation and maintenance” 42

Is the system designed for professional installation only and primarily domestic? We suggest installation, operation and management by professional installers, as they can provide remote support and maintenance services as and when required. AX PRO is designed for use mainly in domestic and small to medium (SMB) commercial markets. What would you say is the main appeal for installers to use the system? For installers, the fact that this is one single Hikvision system is appealing, as it provides easy installation, operation and maintenance, particularly via the Hik-ProConnect platform; the ability to mix and match, combine and integrate with other Hikvision devices, enabling simple system customisation for customers; and AX PRO’s centralised management, utilising HikConnect for end users and Hik-ProConnect for installers. What is IVaaS technology and is it a free service for users? IVaaS is Intrusion Verification as a Service. It enables the extraction of live video streams directly from the control panel when connected to cameras – in the event of an alarm it sends a user-configured 7-second pre- and post-alarm video clip via email or app for timely confirmation. It comes free with AX PRO and is accessed via our free app. How will the AX PRO affect your business with Pyronix in the UK? We are independent in terms of doing business in the UK, and the intention for AX PRO is different in any case: to provide a complete Hikvision solution which combines CCTV, intercom and access control products through our Hik-ProConnect app.


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EDIT AI May21_PSI_mar15 26/04/2021 11:34 Page 1


AI AT THE EDGE FOR BENEFITS AI-driven cameras are set to change the world we live in for the better. Security will be just one use among an explosion of applications that will enhance the way we live and work. Gerard Figols, Head of Security Solutions at Panasonic Business Europe explains more…

ameras are about to change the way we live and work and all for the better. With security cameras around the world predicted to reach one billion in 2021, the combination of Artificial Intelligence and the latest generation open camera technology will change the world’s perceptions from Big Brother to big benefit. AI and open camera systems are the game changer. Imagine a world where the cameras are not just watching and reporting for security but having an even wider positive impact on our lives. Where they switch on and off street and building lights as people come and go, where traffic jams are predicted and vehicles are automatically rerouted, where more tills are opened just before a queue starts to form and where cameras identify our personal shopping habits and show us how we might look in the latest outfit based on our likes as we browse. We call this AI at the Edge. The very latest generation of cameras are capable of running three different AI applications at the same time.


AI and open camera systems are the game changer. Imagine a world where the cameras are not just watching and reporting for security but having an even wider positive impact on our lives


They can effectively observe and process information and instigate actions all based on our wishes. The changes to daily life I described earlier may seem subtle but they can very quickly accumulate to massive social benefits, for example, in the areas of energy and environmental conservation. There are also major economic benefits for industry. These types of intelligent camera applications are the very basis for automation and the introduction of industry 4.0 where processes are automated, monitored and controlled by AI-driven systems. And many of the applications, with their commercial and social benefits, are still to be imagined. We are about to see an explosion of AI camera applications in the same way that we experienced an explosion of smartphone applications. For example, Panasonic’s latest AI-driven cameras are open systems. This means there is a software developers kit that enables any developers to work on their own apps to run on the cameras. Our industry experience allows us, as the hardware specialists, to focus on what we do best; building long-lasting, open network cameras capable of capturing the highest quality images required for the latest AI applications. While application developers can concentrate on


EDIT AI May21_PSI_mar15 26/04/2021 11:35 Page 2

bringing to market specialist applications for a variety of different uses. Much like the App Store and Google Play for the smartphone, AI camera applications will proliferate based on market demand and succeed or fail based on the value they deliver. These applications, of course, will emerge as the existing generation of cameras are updated to the new open and intelligent next generation devices and the existing role of the security camera will also continue. But rather than relying on the security cameras for evidence when things have gone wrong, we will increasingly be able to use AI and the cameras in a proactive way to prevent incidents. That could be monitoring and alerting when health and safety guidelines are being breached or spotting and flagging patterns of suspicious behaviour before incidents occur. Many have been concerned about the potential impact of cameras and AI on individual privacy and worry about a potential Big Brother influence but I firmly believe this will not be the case. The use of AI technology in the camera

system is really about the ability to generate and analyse meta data to quickly recognise patterns of information - rather than a focus on individuals and their identities. The technology provides us with better, faster and more accurate information. It is then up to organisations to decide how they best use that information. On that front, I am pleased to say that Europe already has some of the strictest privacy regulations in the world and as our regulators continue to catch-up with the advances of the technology, we will see these protections continue. We will continue to find a way to balance security and freedom. Alongside this, I also believe that people’s attitudes will start to change when they see the incredible benefits this technology can deliver. I hope that we will be able to redefine our view of cameras – not just as insurance – but as life advancing and enhancing. I believe these technology advances are truly disruptive and AI-driven cameras will be a gamechanger for commerce and society. I look forward to seeing these efforts come to fruition.

I believe these technology advances are truly disruptive and AI-driven cameras will be a game-changer for commerce and society

For more information:

SECURITY WITH THE POWER TO LEARN Putting artificial intelligence where it’s most powerful business.panasonic.uk/ai

Project1_Layout 1 23/04/2021 14:58 Page 1

1st - 30th June

Connecting leading security solution providers and buyers through a new digital initiative Position your business in front of international security buyers Share best practices with industry leaders Discover products and solutions from leading security suppliers

Find out more at: www.ifsecglobal.com/event

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04/03/2021 15:35

EDIT skills may21_000_PSI_mar15 26/04/2021 18:50 Page 2


Tomorrow’s engineers today David Scott, Managing Director of Skills for Security, in the first of a new series, discusses his passion for training in our sector, the increased investment in apprenticeships and how the pathway to becoming a fully-fledged engineer is a valuable route to filling the gaps in our industry


his is my first column for PSI magazine and I’m looking forward over the next year in giving a monthly insight into apprenticeships, training, quality of training, competitions, funding, and much more. Thank you for inviting me to be able to contribute to your publication. In this column, I want to provide readers with more knowledge of what is involved in the apprenticeship. I can't speak for all providers, but I will try as much as possible to summarise. As many of my friends and colleagues know, I am hugely passionate about the sector and training. For me, they go hand in hand. To ensure the sustainability of our sector, we need qualified engineers. To get qualified engineers, we need more apprentices. This column isn't about Skills for Security. It is about the sector and what training options and initiatives are available to employers. Over the years, employer access to training has been challenging, but with new training centres popping up across the nation, increased support of apprenticeships at government level and many fantastic incentives, now is the time to recruit an apprentice.


The apprenticeship is typically completed over three years, but this can be reduced when someone has worked in the sector for several years or has relevant qualifications. The quickest it can be completed is one year and one week. So for those that are not qualified, the apprenticeship can be a route for you to achieve formal recognition of your skills and knowledge. Apprenticeships aren't just for the young; apprenticeships are for anyone of any age from any background. The government funding can be complex, but if you are an SME, they will fund apprenticeships from 95-100%. There are also fantastic incentives available to receive up to £4000 for 16-18 year-olds and £3000 for 19+ until September 2021. The Fire Emergency & Security apprenticeship has four different pathways. You can choose for your apprentice to do security only, fire only, fire and security or fire and emergency lighting. The most popular pathway for Skills for Security is the fire and security pathway, but this may vary.

To ensure the sustainability of our sector, we need qualified engineers. To get qualified engineers, we need more apprentices 47

EDIT skills may21_000_PSI_mar15 26/04/2021 18:51 Page 3


Apprenticeships aren't just for the young; apprenticeships are for anyone of any age from any background. The government funding can be complex, but if you are an SME, they will fund apprenticeships from 95-100% Each of the pathways is broken down into Knowledge (what they learn in the classroom), Skills (what they learn practically with their employer and provider) and Behaviours (can be taught, instinctive or innate). Our own goals are for apprentices at the end of the first year to be able to do tasks such as first and second fixing; cabling and containment installation; work safely; achieve their ECS cards and have a good understanding of electrical principles and safe isolation procedures. All of this with little to no supervision requirements. At the end of the second year, we aim for all apprentices to have the knowledge to install, commission and program control and indicating equipment (CIE); have an excellent working knowledge of relevant standards and codes of practice; use test equipment. Again all of this with little to no supervision.

In their third year, this is where we believe the apprentices flourish and become engineers. In this period, we give them both the practical and theoretical skills to carry out audits on systems in compliance with the standards; the processes and procedures for carrying out preventative and corrective maintenances, plus knowing the correct working practices to problem solve and fault find. The entire curriculum syllabus is 144 pages long, though the main assessment points we judge the apprentice's competency against are as outlined above. As you can see, it is a full and extensive curriculum. There have been several changes to the apprenticeship from 2017 - all for the better, in my opinion. A group of employers developed the current apprenticeship called the FESS employer group. This is a group of employers, trade associations, inspectorates, and training providers who voluntarily developed the apprenticeship that over 1000 people are currently enrolled on throughout England. If anyone wants a copy of the syllabus, I am happy to share, just email me at info@skillsforsecurity.org.uk, and we can arrange for you to get access to this.


As part of this column, we have decided to have a question and answer section, where you can ask me questions directly on anything, but hopefully about training and apprenticeships! We will aim, if appropriate, to publish the question and answer in the next column. If you want to participate in this, then email info@skillsforsecurity.org.uk, and the question will come directly to me to answer. For more information:

How much does the apprenticeship cost? The total cost is £18000 for the full three years. However, if you are an SME, this is usually funded by the government from 95% to 100%, depending on the age of the person enrolled. This means the total cost to an employer is a maximum of £900 for the full three years of training. If you are a large levy employer (i.e. your wage bill is over £3m) the costs come directly from your digital account. Skills for Security has a team of experts that can support you on any of your funding questions.



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EDIT business may21_000_PSI_mar15 26/04/2021 11:48 Page 2


Wellbeing best practice pt2 Here we continue the serialisation of the book “Five Practices of Wellbeing, from the Science of Wellbeing, for High Performance” by Cora Lynn Heimer Rathbone of Rathbone Results Focus on Strengths Why is this important? Quite simply because when we focus on and play to our strengths, we feel better in ourselves and generate more learning – especially when the strengths we are focusing on are reinforced through sincere positive comments and feedback from others. Psychologists in the field of wellbeing put such value on focusing on strengths that they measure positive comments versus negative comments through the “Losada ratio”. To create a positive working context, the ideal Losada ratio is 3:1 or greater. That means that positive working environments are those in which positive feedback is three times greater than negative or constructive feedback. To create a context in which people flourish and are “in flow” (e.g. a tennis player hitting the ball consistently from the centre of the racket with spotless timing), the ratio is 5:1. Of course that flies against “exception reporting” in finance, risk assessment and quality inspections where the focus is on exception reporting and what needs to be better…. As humans we grow most when we know (and play to) what we are good at – especially what others corroborate we are good at. So positive


comments and feedback reinforce our understanding of our strengths. Positive comments and a focus on our strengths build new synapses – connections between brain cells that create wisdom – and encourage the development of a growth mindset. Even constructive/negative feedback, delivered positively by linking it to a strength, lets us know how we need to extend our strengths. Having said this, playing too much to strengths can result in an exaggeration of those strengths – and that can become toxic. Example: One client, a senior leader, has enormous strength in attention to detail. Under stress that turns to perfectionism and micromanagement which makes people think she doesn’t trust them. That’s not good. That’s not what we are talking about here. Let’s not let this truth detract from the power of playing to and focusing on strengths – the power of having growth mindsets - to thrive in life and work. For the opposite of focusing on and playing to strengths is to focus on weaknesses or development areas. Neuroscientists have shown that a focus on weaknesses creates and amplifies negative spirals. Starting with the negatives

It pays to know our strengths and to play to them. We often most enjoy doing what we are good at – working to our strengths


EDIT business may21_000_PSI_mar15 26/04/2021 11:49 Page 3


(continued from previous page)

Celebrate wins, especially small ones, throughout the day, saying “well done” to the team and to others and asking “what went well that I/we can repeat?”


makes us feel bad about ourselves, puts us in a fixed mindset, does not bring out our best. A 2015 study by Gallup, owners of the Clifton Strength Finder (a great resource if you are unsure about your strengths) asked people to give a score 1 to 5 (1 being low, 5 being high) to the question: “My manager maintains a coaching relationship with me that emphasizes my strengths.” One of the most powerful things we can say to one another is: “I believe in you. I believe in your potential.” Ongoing research in the field of medicine has shown that one of the most important contributing factors to effectiveness of medical procedures is when doctors and clinicians say: “I believe in your potential to heal.” This is proving to be more than just a placebo effect. It goes without saying – but let me say it anyway – that such comments have to be sincere. If you are unsure of your strengths, why not ask three to five colleagues who work closely with you to email you answers to three questions: “What do I do well?” “What could I do better?” “What could I start doing that I’m not currently doing to add greater value?” Done sincerely, this exercise helps pinpoint your strengths and play to them in the broader context of your development areas (“what you could do better and what you could start doing to add greater value”). Again, well-intended constructive feedback (“what you could do better”) is an encouragement when hooked to a strength. (e.g. “You’re so strong on the details. How can you help so-and-so understand the details you look for so you don’t need to micromanage them as you sometimes do?”) Also, to not have others point out development areas could lead us to mediocrity instead of being the people of strength we could

and need to be for ourselves and for the business. Consider the story of a member of a senior leadership team, Pedro. During a coaching call, he said: “I’ve always worked with my hands … I think by doing … What strengths do I have as a manager and leader?” Encouraged by the coaching session, Pedro reached out to 7 close colleagues with the above questions. He got answers from all 7 and discovered his strengths as seen by his closest collaborators. This gave him confidence to step more fully into his role as a Board Director – even as he continued to lead “with hands”. It pays to know our strengths and to play to them. We often most enjoy doing what we are good at – working to our strengths. As Voltaire said: “Do what you enjoy doing and you’ll not work a day in your life.” The neurosciences say that when we focus on strengths, we deepen those strengths, build new neural pathways, gain confidence to trial new behaviours, create positive spirals, increase our motivation. By contrast, when we focus on development areas or weaknesses, we trigger fight, flight, freeze modes, reinforce current behaviour, create negative spirals and negative dialogues, erode confidence. How can we develop this practice of focusing on strengths and positive comments and release Dopamine? • Complete tasks by focusing your strengths and the strengths of team-players on the task • Take the time to say “well done” to yourself whenever you finish something well • Celebrate wins, especially small ones, throughout the day, saying “well done” to the team and to others and asking “what went well that I/we can repeat?” Why not start by: 1) Listing the strengths that you bring to your job? Ask yourself how you can make more use of those every day. If in doubt, ask colleagues the three questions Pedro asked, or complete the online Clifton Strengthfinder Questionnaire (Google it!). 2) Keeping count over this week of how many times you give/receive positive feedback versus negative feedback – and consider how you can rebalance Download the that towards a free e-book Losada score of at here: least 3:1.


Project1_Layout 1 23/04/2021 15:54 Page 1

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EDIT Open Door Apr21_PSI_may15 29/03/2021 15:51 Page 1

How the Cloud is transforming security Cloud security applications are transformative for businesses, enabling smart buildings with remote access control and sophisticated 24/7 monitoring. The granting and revoking of access can now be done instantly from anywhere; each individual does not need to be escorted personally. Cloud also allows for complex video analytics, which can detect, track and classify the behaviors of people and vehicles on the premises. Push notifications can alert you to suspicious behaviors so that security management can intervene before situations become dangerous. Additionally, cloud-based systems can provide greater insight into day-to-day activity, such as when and where employees or vendors have accessed certain spaces, or even if a door was left open. For security dealers, the power of the cloud is all about account insights. Data from internet-connected security systems can now be accessed remotely, allowing for quick identification of customer issues on individual accounts. Some issues can even be handled remotely, which can help security dealers avoid service calls. Additionally, cloud is enabling business growth and customer loyalty by allowing dealers to identify customers that aren’t subscribed to but might benefit from certain services, or who don’t have certain peripherals installed but are capable of adding them. For more visit: www.security.honeywell.com

IDIS Video Analytics ebook sets out the advantages and business case for Deep Learning tech IDIS’s latest tech-explainer eBook – The Benefits of Deep Learning Driven Intelligent Video Analytics – explores how a new generation of AI video solutions is delivering better security, safety, operational efficiency and business intelligence. The eBook, which can be downloaded now from the IDIS website, reflects the company’s commitment to supporting its systems integrator partners as they focus on delivering advanced video solutions into growth sectors. The new eBook explains some of the differences between conventional ‘blob’ analytics – found in most modern network cameras and relatively prone to false-alarm triggers caused by environmental factors – and more powerful deep learning technologies. These newest generation AI solutions leverage neural networks made up of multiple layers of algorithms and advanced processing, and can be more accurately called ‘intelligent’ video analytics. The eBook also outlines how AI video can support efficient return-to-work strategies and ensure COVID-secure facilities and workplaces using highly accurate analytics for face mask detection, social distancing adherence, people counting, and occupancy monitoring. Guidance is also provided for systems integrators, demonstrating how the same functionality will deliver value beyond the pandemic, with benefits such as facilities and workspace optimisation, and actionable insights particularly for the retail and hospitality sectors. To access this informative eBook with no need to provide personal or company details, simply use the QR Code on this article.



EDIT Open Door Apr21_PSI_may15 29/03/2021 15:53 Page 2

Open Door is an online service from PSI that provides in-depth information from a selection of market leading companies. Here are some of the highlights from the pages of Open Door.....

Not all detectors are the same... An intruder alarm system is only as good as the sum of all of its parts, which is why the choice you make when specifying PIRs and sensors for an installation makes all the difference The performance of detectors, the reliability of wireless functionality and the development of smartphone apps have helped improve the performance of intruder systems and also made installing the technology even easier. For example, commissioning the original panel, PIRs, sounders etc is much easier with a wireless system but when the panel needs a few extra detectors or peripherals added at a later date is when wireless wins hands down in terms of speed of install and simplicity. In terms of detectors it is vital for the efficiency of the whole system that the best products are used. Recently reviewed in PSI magazine with an impressive 9/10 rating, the Capture range from Texecom comes with EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing for a variety of security environments. Use the QR code for more information

Unmanned train depots secured by Video Analytics Southeastern Rail Network operates train services between London, Kent and parts of East Sussex. It is one of the busiest networks in the country, transporting 640,000 passengers each weekday on its 392 trains, which are temporarily housed in 12 depots situated around South-East England. Some of these depots are unmanned, and therefore require intelligent security solutions. Bosch Security System’s Integration Partner, Taylor Technology Systems, were tasked with upgrading the entire video surveillance system across the 12 depots. The camera portfolio installed across the 12 depots included FLEXIDOME IP starlight 7000 VR, DINION IP starlight 7000 HD and AUTODOME IP starlight 7000 HD cameras. These cameras are all equipped with Bosch’s Intelligent Video Analytics solutions ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Visit: www.boschsecurity.com/gb/en/

Strategic focus on cyber security for Inner Range Security system manufacturer Inner Range is announcing a new strategic focus on cyber security, after auditing and formalising several existing cyber security measures. The award-winning firm, which has not had a single reported cyber security breach in its 30-year history, has been working with a leading global software service company to develop a comprehensive cyber security governance program that can grow and evolve to meet ever-changing cyber security challenges. The new program includes: • A dedicated cross-functional cyber security governance team • Coordinated penetration testing of all networked products by independent accredited laboratories • Product development process that includes cyber threat assessment • Deployment of hardened cybersecurity technologies • Supply of cyber hardening installation guidelines for Inner Range products Visit: www.innerrange.co.uk



EDIT application may21_000_PSI_mar15 26/04/2021 11:39 Page 1


Effectiveness of new CCTV Issues were being system leads to scale-up reported with An upgrade of video technology at a south London increasing frequency, residential estate last year proved so effective that including rubbish being the system was immediately scaled-up. The IDIS video solution, implemented by Hall & dumped by short-term Kay Security Engineering at the Meridian South tenants vacating their Development in Hither Green, is less obtrusive apartments, theft from than the system it replaced, yet it immediately delivered better results, with a number of mailboxes, vandalism, incidents tackled – to the surprise of the culprits. Although the mixed development, comprising and car crime 440 owner-occupied and rented properties, is a safe and pleasant neighbourhood for most of the time, to maintain this high standard of living managers needed to tackle a growing problem with petty crime and anti-social behaviour. Issues were being reported with increasing frequency, including rubbish being dumped by short-term tenants vacating their apartments, theft from mailboxes, vandalism, and car crime. Rubbish removal alone was costing the management company more than £12,000 annually. Hall & Kay were asked to solve this problem by implementing an end-to-end video solution. The H&K team began by replacing the ten column-


mounted PTZ cameras with IDIS cameras. IDIS technicians visited the site with the H&K engineers and conducted a bandwidth test on the existing cabling – demonstrating that, by using the existing coax with IDIS ethernet converters, up to four fixed bullet cameras could be mounted on each existing column. Additionally, wireless access points were installed where cameras couldn’t be cabled directly to the estate control room. This approach eliminated blind-spots and guaranteed that events would not be missed when the system was unmanned. To provide wider coverage, a further six columns were added, and additional IDIS cameras were mounted in the underground car parking areas. The system now delivers full HD images in all lighting conditions, with built-in IR ensuring nighttime image capture at distances up to 30m. All footage is stored for 30 days. The security officers and maintenance staff who manage the estate are also taking advantage of the easy-to-use analytics functions that come with the IDIS Center video management software (VMS). These tools include motion detection which can be utilised out of hours to ensure that scenes are only recorded when movement occurs, thus minimising bandwidth usage and storage requirements. This feature, along with IDIS MapVue navigation, also makes it easy to quickly review footage to find incidents of interest. The 57 IDIS full HD IR cameras, and the three NVRs with 12TB storage each, benefit from plugand-play set up with DirectIP. When the South Meridian management team saw the quality of images now being captured, they asked if the system could be extended. Within 24 hours of cameras being installed, departing tenants were recorded illegally dumping rubbish. Shortly after this, a contractor working at the site reported that tools had been stolen – in both cases, high definition evidence of the crime was captured and passed to the police. Thanks to the design of the system, and the easyto-use VMS controls, security staff were able to retrieve footage of the incident itself, along with a full video trail of the thief moving across the estate before and afterwards. Word has now spread about how effective the new system is, and residents are delighted that there are now no blind-spots.


DIR PSI Apr21_000_RiskUK_jan14 23/04/2021 14:35 Page 1




PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk

Tel: +44(0)330 1239979 Email: uk.securitysystems@bosch.com www.uk.boschsecurity.com



DAHUA TECHNOLOGY UK LTD INTEGRATED DESIGN LIMITED Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

sales@idl.co.uk www.fastlane-turnstiles.com

Queen Anne House 25-27 Broadway Maidenhead SL6 1LT

Tel: +44 (0)1628 613500 sales.uk@dahuatech.com www.dahuasecurity.com/ WORLD LEADING PROVIDER OF SECURITY PRODUCTS AND SOLUTIONS

HIKVISION UK & IRELAND 4 The Square, Stockley Park, Uxbridge UB11 1ET

Tel: +44(0)1628902140 www.hikvision.com ONE SOLUTION. ONE COMPANY

IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: uksales@idisglobal.com www.idisglobal.com

DIR PSI Apr21_000_RiskUK_jan14 23/04/2021 14:35 Page 2




PARTIZAN Kresomyslova 384/17A, Nusle, 14000 Prague,Czech Republic

Tel: +420 608 496 889 www.partizan.global

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com www.adiglobal.com/uk DISTRIBUTOR OF SECURITY AND FIRE SOLUTIONS


FORTUS Fortus is a distributor of security and fire solutions. We are the largest privately owned, B2B security distribution company trading across the UK & IRE within the key industry verticals of CCTV, Intruder, Access and Fire products. With more than 20 years’ experience in technology distribution with key brands, we can support you with any size project as well as offering next day delivery.

Tel: +44 (0)1462 708820 www.fortusuk.com

GUK Independent security provider offering CCTV monitoring, CCTV Data Protection Assessments, Key Holding, Alarm Response. Competitive trade rates for Installers. ISO 9001, 27001 Accredited.Innova House, Innova Park, Enfield, EN3 7XH

www.guk.co.uk monitoring@guk.co.uk 01992655659



MAYFLEX Our product range not only covers IP security products but also incorporates the cabling infrastructure and the Ethernet switching products necessary for a comprehensive security installation. We have a knowledgeable team of sales and technical experts that provide advice and support with system design and product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ


NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP

Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com DISTRIBUTOR OF SECURITY PRODUCTS AND SERVICES

VIDECON DISTRIBUTION Unit 1, Concept Business Park, Smithies Lane, Heckmondwike, West Yorkshire WF16 0PN

Tel: +44(0)1924 528000 sales@videcon.co.uk www.videcon.co.uk

DIR PSI Apr21_000_RiskUK_jan14 23/04/2021 14:36 Page 3




INTRATONE UK 114 Power Road Studios, Chiswick, London W4 5PY

Tel: +44(0)208 0379012 Email: info@intratone.uk.com www.intratone.uk.com


TEXECOM INTRUDER Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com


HONEYWELL COMMERCIAL SECURITY Tel: +44 (0) 844 8000 235 securitysales@honeywell.com


CSL GROUP T: +44 (0)1895 474474 sales@csl-group.com @CSLGroupLtd www.csl-group.com LIFE SAFETY EQUIPMENT


AJAX SYSTEMS Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai

Tel: +380445381310 Email: support@ajax.systems www.ajax.systems MANUFACTURER OF INTRUDER ALARM EQUIPMENT

C-TEC Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 www.c-tec.com


HKC SECURITY LTD James Hill Street, Littleborough OL15 8AE

Tel: +44(0)1706 373560 Email: ukinfo@hkc.ie www.hkcsecurity.com WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT

WEBEYE LTD 6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com


PYRONIX LTD Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

SEAGATE STORAGE 60 Norden Road, Maidenhead, Berks SL6 4AY

+440208 7127 4477 www.seagate.com

EDIT people may21_000_PSI_may15 26/04/2021 14:40 Page 2



Kentec Electronics has promoted Sammy Steel to the role of Head of UK Sales. In her new role Sammy will lead, manage, and support the UK BDM sales team to achieve Kentec’s strategic sales plan. She will be working directly with installers, distributors and endusers while strengthening the current UK customer base. Sammy has 15 years’ experience in the fire industry. Prior to becoming Head of UK Sales, Sammy was a Strategic Partner, focusing on Kentec’s sister company, Hochiki Corporation. She first joined Kentec three years ago. “I am very pleased to welcome Sammy in her new role,” says Derrick Hall, Director of Sales at Kentec Electronics. “Her dedication to our customers, as well as her wealth of experience and knowledge of Kentec and our values make her the perfect choice for this role.”

Andy Stocker

Andy Stocker, the former ‘Street Czar’ of the London Borough of Hammersmith and Fulham, has joined Videosoft as the company rolls out its next generation of CCTV and security video streaming products and services. In welcoming Andy to the management team, Stewart McCone, CEO of Videosoft, said: “Andy is a perfect fit for Videosoft. Anyone who’s watched Channel 5’s Criminals: Caught on Camera will be aware that public space CCTV is a subject close to Andy’s heart. He knows the local authority and public sector inside out and is already bringing that deep and thorough knowledge and understanding to Videosoft as we introduce our next generation of video streaming technology. “I’m incredibly excited to be joining Videosoft at such an important time for public space and CCTV security,” said Andy.

Joel Smith & Brandon Chatburn

Quality Essential Distribution has continued to invest in training and development within its team with recent promotion and recruitment announcements. After joining the business in 2016 and completing an apprenticeship, Joel Smith has been internally promoted to Purchasing and Customer Services Assistant. Joel said, “I enjoyed my time in the warehouse and always wanted to do more. The company really encouraged me and have supported me in gaining more qualifications and office experience. I’m thrilled to take on this new role and to see where it will take me in the business.” In the past six months, QED has brought in two new young recruits one of which, Brandon Chatburn, has taken on the role of Warehouse Assistant following Joel’s promotion. Brandon said: “I’ve always been a hands-on person who likes keeping actively busy. This role couldn’t have suited me better. The team have been really welcoming and friendly and I can’t wait to learn more from them.”

Peter Lee

Amthal is continuing its growth plans with appointments to the supply chain team alongside active recruitment for two sales account managers. Peter Lee has been appointed in Purchasing Supply Chain to strengthen the commercial division of the business, enabling a more efficient approach to servicing new and existing customer requirements for fire safety and security. Jamie Allam, CEO Amthal, said: “We are delighted to welcome Pete to the family and continue our recruitment process for account managers and engineers to continue to present a full-service fire and security solutions company.”


Helen Downer

ERA has announced the appointment of Helen Downer as the UK and Ireland President of its parent company, Tyman plc. Superseding Darren Waters from 1st April 2021, Helen will be responsible for leading ERA’s growth across the fenestration, distribution, specification and consumer markets with the support and investment of Tyman plc. With extensive experience of commercial roles and senior management in the building materials and home improvement sectors, combined with a proven track record of driving transformation, Helen joined ERA in 2019 as Commercial Director. Helen will be instrumental in driving the growth of the ERA Protect smart security system. 11

Profile for ProActiv Publications Ltd.

PSI May 2021  

PSI May 2021  

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