PSI June 2022

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PSI Magazine JUNE 2022

June 2022 – £4.00

001_001 26/05/2022 12:49 Page 1

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Professional Security Installer

MEET THE INSTALLER Paul Gillings of Monatrix

PRODUCT TESTS Aritech – Advisor Advanced Texecom – GBW-0002 External TD-W CSL – GradeShift Pro 2

PRICE VS QUALITY Buying decisions discussed

EDITOR’S CHOICE A look at the best new products

A STUDY IN MOTION How much do you really know about PIRs?

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Discreet perimeter protection with the NanoShock

NANO/SHOCK-WE A small and highly effective wireless shock sensor that's lni^k_Zlm mh Ûm Zg] \Zeb[kZm^

See for yourself 10mm

Flexibly fitting out of sight within uPVC window or door frames, the NanoShock is a compact Grade 2 wireless shock sensor that’s designed to deliver easy professional setup and reliable protection.

Only 95mm

With a conformally coated PCB for stability in changeable environments, this accelerometer device features auto-orientation, pin-hole sensitivity setup and LED indication for rapid fitting and calibration, while providing excellent wireless range and 2 years battery life. Follow us on LinkedIn


@pyronixltd @pyronix

Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK T: +44 (0)1709 700 100 E: W:

Jun22 contents_000_PSI_sep11 26/05/2022 14:42 Page 2

June 2022 – £4.00

June 2022

Follow PSI Magazine

Professional Security Installer

5 Editorial Should we ever have doubted that security trade shows wouldn’t return with a band after the pandemic? If the footfall at IFSEC was anything to go by you can definitely say that the sector has bouncebackability

6 Industry news News and events from the security and fire sectors

11 Appointments Movers and shakers from the security industry

MEET THE INSTALLER Paul Gillings of Monatrix

PRODUCT TESTS Aritech – Advisor Advanced Texecom – GBW-0002 External TD-W CSL – GradeShift Pro 2

PRICE VS QUALITY Buying decisions discussed

12 Social media The posts that caught our eye on the PSI Instagram feed

14 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

PRODUCT TESTING 16 Aritech – Advisor Advanced

The control panel and some peripherals are put through their paces by an independent reviewer

EDITOR’S CHOICE A look at the best new products

A STUDY IN MOTION How much do you really know about PIRs?

20 Texecom – GBW-0002 TD-W

The external detector goes under the microscope

22 CSL – GradeShift Pro 2

The dual signalling unit is reviewed by an expert assessor

25 Price versus quality

A study in motion The PIR is one of the backbones of the electronic security sector, but how much do you really know about them and how much have they developed over recent years?

When it comes to specifying technology what is the most important factor for you?

29 What’s on at Next Generation An overview of the Skills for Security agenda at the industry-led event this month


33 Engineers of Tomorrow

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

Who was successful at IFSEC this year?

37 Think you know PIRs..? One of the staples of the sector, but how much do you really know about PIR technology?

41 How to secure security Combat networked security systems vulnerabilities

43 Meet the installer Security life with Paul Gillings of Monatrix

47 The PSI Premier Awards 2022 All of the finalists for this year’s campaign are revealed. Last chance to vote!

61 The PSI Directory Your at-a-glance guide of essential contacts

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail:

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2022

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail:

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail:

ISSN: 1360-6476


PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)


EDIT leader jun22_000_PSI_apr15 25/05/2022 15:45 Page 1

Available with EMCS, First County Monitoring, SMC, Southern & Northern Monitoring

Primary Alarm C Communications: i ti S Seamless, l effortless ff tll & ffully ll iintegrated d Texecom Monitor in partnership with:

*Complimentary 12-month SP2 Single Path Connection available to qualifying intruder alarm companies only. Limited to one connection per company. Texecom hardware and ARC contract purchased separately. Texecom Monitor is currently only available in the UK.

Sales: +44 (0)1706 212524

EDIT leader jun22_000_PSI_apr15 25/05/2022 15:46 Page 2


Bouncebackability Should we ever have doubted that the security industry would return to form with a buoyant IFSEC after a couple of years of cancellations? In May we all boarded the DLR and hit Excel in London for a pleasingly busy three days


Free Connection Register your interest for a free SP2 connection for a year*

ack in 2019 none of us knew that we wouldn’t be going to another IFSEC for three years, but this year we went back and all was well. Since the previous event we’ve gone through a pandemic, some losing loved ones to a virus nobody had ever heard of before, learnt the meaning of words such as furlough, developed proficiencies in video conferencing technology and accepted sticking large swabs down our throats before going anywhere. The testing years of 2020-21 were a time when being positive was very much a negative. The security industry remained busy throughout the pandemic as the country stayed at home leaving office buildings and normally bustling retail premises empty. The criminal threats changed and our sector stepped up to deal with those using the pandemic as an opportunity to switch their criminal targets to new areas. Business carried on for installers, but for event organisers there wasn’t a whole lot going on. PSI magazine gave manufacturers a platform to launch new technology in the total absence of shows and there were plenty who thought “we’ve coped this far without shows, so do we need them?” but as organisers will tell you, the security sector is built on relationships; nothing works better for business than a face-toface meeting with your peers. So yes, we do need events and well attended exhibitions do wonders for the sector in terms of how the industry feels about itself. The IFSEC of 2022 did have a different vibe about it than the shows of old where there would be a whole hall full of CCTV cameras so you felt like you were walking around a Hall of Mirrors as you saw yourself from all angles as you walked around. Nowadays the electronic security sector is more software based with firmware upgrades replacing some hardware changes and the widespread use of smartphone apps for remote management and monitoring has become the norm. Today the event is more about delivering more focused content in smaller settings around the hall rather than a massive seminar theatre. There were also lots of companies that were new to many of us having come up in the years since the previous event. It was good to see so many people supporting the event and showing that the sector is as strong as ever. The dates for next year have been released and rumours about the previously mooted IFSEC Europe show were doing the rounds for 2023. Whatever happens, security is a secure business to be in. Andy Clutton EDITOR

Discover more:


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Voted PSI Distributor of the Year 12 times The UK’s #1 Fire and Security Distributor...


Gallagher cuts ribbon on new European Headquarters Gallagher has celebrated the official opening of its European Headquarters in Warwick, UK with a ribbon cutting ceremony and celebration event. Gallagher’s Global General Manager – Security, Mark Junge, travelled from Gallagher’s

SSGC kicks-off acquisition drive with Security 2000 Swindon-based SSGC has acquired Security 2000, a family-run firm which provides a range of security services across Bristol, Avonmouth, Clevedon, Wiltshire and the South West. The partnership means that SSGC has added mobile patrols and keyholding to its list of services and is the first deal announced following the launch of its acquisition drive earlier this year.


Head Office in New Zealand to cut the ribbon on the 1,500 square metre office in Tournament Fields business park, in attendance with the Gallagher European team. An informal networking afternoon followed the ceremony, with tours of the facilities for Gallagher Channel Partners and customers, ahead of evening celebrations hosted on site with drinks, dinner, and entertainment. “It has been our absolute pleasure to officially welcome our valued partners, customers, and colleagues to our new Headquarters,” says Richard Huison, Gallagher’s Regional General Manager for the UK and Europe. “We’re incredibly proud of our new building and excited for the opportunities it presents, while further supporting our network of Channel Partners and customers across the UK and Europe.” Sir William Gallagher, President and Executive Director said: “My father, Bill Gallagher Senior, started this company over 80 years ago and it is with great pride that we have seen it grow to the global technology company it is today. The official opening of our new European Headquarters is a testament to the hard work and outstanding achievements of our team and the strong relationships they hold with our partners and customers.” David Stubbs, CEO of SSGC (pictured left), said: “One of the main focuses of our acquisition drive is acquiring businesses that are looking for external backing to support their own growth prospects. That’s exactly the case with Security 2000, who we’re delighted to welcome to the SSGC stable as our first completed acquisition deal.” Security 2000’s main focus is preventing crime against commercial enterprise, protecting more than five billion pounds’ worth of property and assets. Security 2000 director Richard Rees said: “We’re responsible for protecting industrial and trading estates and an ever-increasing portfolio of business and residential clients across the South West. It’s why this partnership with SSGC comes at a great time for us as we continue to grow. We’re delighted to be working with David and his team at SSGC.”

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The British Security Industry Association (BSIA) launched a research report into the video surveillance market in the United Kingdom at IFSEC International in May. The report titled ‘The Bigger Picture’ is an update to the BSIA’s research report of 2013, ‘The Picture is Not Clear’ and has been produced for the BSIA by research and advisory company Anekanta Consulting. It extends much further than the original report covering the number, type and use of video surveillance cameras in the UK.

Another installer is fined for electric gate bad practice



BSIA launches new UK video surveillance research report

• RISCO Group has received the ISO 27001 certification for cloud and interactive services related to security, building management and smart home solutions. The certification recognises the company’s efforts and substantial investments to protect and increase privacy and data security from cyber-attacks.


An installation company has been fined €20,000 (with prosecution costs of over €12,000) for failing to carry out the necessary research on the rolling electric gate which fell and fatally injured a 44-year-old security guard in Co. Meath, Ireland in 2016. The guard was crushed to death by the one tonne gate after he tried to close it manually. This tragic case once again highlights the importance of understanding the correct protocol for installing and maintaining an electrical gate – and adhering to what is now acknowledged as best practice. The gate in question failed to feature metal end stop plates which would have prevented over travel and ultimately would have stopped the heavy structure from falling. In addition, a suitable slam end post would have also provided a back-up safety feature in the event

A selection of points from the report include the total number of professional video surveillance cameras in use in the UK, the public vs private sector ratio, the use of video surveillance cameras as a data source and the adoption of AI and facial recognition software. The full report includes a detailed analysis of the types of cameras used and for what purpose, cloud storage trends and a study of end user applications and future trends across 11 sectors including retail, transportation and CNI. Mike Reddington, Chief Executive, BSIA, said: “The need for video surveillance cameras continues to grow at an accelerated rate due to the ever-present threat of terrorism in public places and an increasing desire by the private sector to improve the safety and wellbeing of employees in the workplace. The threat of criminal damage and theft in the commercial sectors also remain consistent drivers for more video surveillance cameras.” Pauline Norstrom, CEO, Anekanta Consulting, said: “Cameras are increasingly used beyond security and this report provides information about their other uses and whether AI based technologies such as facial recognition, and object detection software enhance the benefit of the cameras.” of the gate leaving the sliding track. Commenting on the court case, founder of Gate Safe Richard Jackson said, “Sadly since this terrible accident in 2016 we are aware of at least six further cases of falling gates causing significant injuries, including one death and in the year preceding this incident, there were an additional five accidents, including two fatalities. This dreadful outcome could so easily have been avoided had the gate been correctly installed and maintained, in our view the accident is yet another painful example of either ignorance or apathy, neither of which can be deemed as a valid or acceptable excuse – and neither capable of providing any degree of comfort to the victim’s family. All automated gates and barriers should be installed and maintained by a trained and competent installer who has undergone the requisite training to understand the risks associated with these ‘machines’.”

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The interview that gets the facts from the top This month Simon Banks talks to Sarah Humphreys, Sales Director at Premier Alarms Ltd. Based in Sevenoaks, Kent, the family-owned business was founded over 40 years ago and has an extensive and diverse client base.

Pointer is awarded SME Employer of the Year Pointer was announced as the winners of SME Employer of the Year at the Scottish Apprenticeship Awards 2022 during Scottish Apprenticeship Week. The Scottish Apprenticeship Awards recognises the resilience and hard work of Foundation, Modern(MA) and Graduate Apprentices (GA). They also shine a spotlight on those employers, providers and individuals who champion apprenticeships. After applying and becoming shortlisted, Pointer took place in interviews with colleagues and apprentices and a site visit to demonstrate what their apprenticeships had to offer. After finishing as runners-up at last year’s award ceremony, Pointer achieved the win in the company’s 50th anniversary year. Apprenticeships have always been at the heart of the business as founder, Bob Rowan established the first apprenticeship in 1975, with the goal to provide opportunities to young people in the local area in Glasgow. To date, Pointer has trained more than 160 apprentices across the UK, with the support of its own purpose-built SQA approved training centre. Currently there are 21 Modern Apprentices and one Graduate Apprentice employed in the business. Dedicated Learning & Development Officer, David Buntain says: “We offer a range of options for apprentices based on their skills and interests. This helps us to diversify our workforce and make us adaptable and resilient to market changes. Probably the most measurable business benefit of apprenticeships is that many of our apprentices stay with us and progress through our career path in the company. Some have been with us over 30 years.” In a short statement, Managing Director Alex Cassells gives thanks to his colleagues for this achievement: “This is a fantastic achievement for the business and very well deserved. This award is recognition for Pointer’s development of many apprentices over a very long period of time – many of which have gone onto senior roles in the electronic security industry. This couldn’t have been possible without the dedication and hard work of our colleagues in the business, thank you all.”

How are Premier Alarms taking on the challenge of the UK’s All IP project? We are trying to be as proactive as we possibly can be. With a growing portfolio of high-net-worth customers, who need to ensure their security system is always working, it is important to ensure we are ahead of the switchover. To make sure there is no lapse in their connection to the monitoring station, we must encourage the transfer across to alternative technology as soon as possible. However, as many of our customers are also very busy individuals, often the difficultly is finding time to not only discuss the options available but also to visit site to perform our upgrades. What other concerns has All IP raised? Like many companies, we are also seeing delays in lead times for many products, which does add futher complications. We are hoping by being proactive, we can ensure we have stock available to us and can complete the upgrades in good time. Another concern for us is the insurance requirements surrounding many of our sites, which must have monitored systems to meet their specification. If they currently have a system that relies on PSTN, we know that at some point this will fail. Not only does this pose a risk of customers being uninsured for a period of time, but the increased demand for us to react quickly to get their system back up and running will naturally cause delays. Hence why we would rather complete this upgrade ahead of the communication path failing. How is the insurance world reacting to All IP? Generally, we are finding the insurance world isn’t fully aware of how All IP impacts the security industry. The specifications are not outlining the need to move away from PSTN, which unfortunately, is not assisting us in our conversations with end-users. The more that our industry associations and Openreach can work together to pass this message onto the insurance sector, the better for everyone. Has the value offered by ECHO (Electronic Call Handling Operations) been communicated to the wider industry? ECHO will offer Installers another area of added value in the ongoing battles with monitored vs self-monitored systems. The initiative needs more awareness among end-users and insurers, via Installers and manufacturers. As an industry, this will help us to show why a professionally installed and monitored system provides something that cannot be duplicated by any Apps or self-management systems. It is vital to the future of our sector. With further knowledge, the insurance market can build this into their specifications where they ask for a Police response to be included in the installation. We know that in the future, any ECHO-ready solution will be the only way to get the level of police response our customers require.

YOU SAID IT! "We use My Base and cannot fault it, so user friendly" Richard Edginton (Edg Security Ltd) – LinkedIn – 2 March Tweet us @CSLGroupLtd

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Save today. Protect tomorrow. We’ve cut up to 51% off RRP on our Next Generation portfolio as part of our digital switchover special offer.* Plus, you get: • free signalling equipment, connection charges and postage • nothing to pay for up to 90 days • an all-IP marketing toolkit • 24/7 technical support.

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Your Installation, Our Connectivity

Discover our range of solutions for any critical IoT applications.






From single or multi-path Alarm Signalling systems, to secure Routers and Roaming SIMs for CCTV streaming or Access Control.


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SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)



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• AI based object detection - Person, Face, Vehicle, License Plate • AI based enhanced image processing - WiseNRII, WiseStreamIII


• AI search support for Genetec, Milestone & Wisenet Wave • Wide range of camera types and resolutions from 2MP to 4K • Next level cybersecurity - UL CAP, FIPS 2.0, NDAA compliant

EDIT ­ ed choice jun22_000_PSI_jun15 25/05/2022 16:46 Page 1


App supports users with remote access control

Affordable cameras with open platform chipset Hanwha Techwin is adding twelve new 4megapixel cameras to its Wisenet Q series. Together with existing 2 and 5-megapixel Wisenet Q models, the new NDAA compliant cameras are designed to offer an affordable solution for high camera count video surveillance applications. The H.265 PoE cameras, which have built-in IR illumination, are equipped with an Open Platform chipset and have a suite of Intelligent Video Analytics (IVA), which includes tampering, directional detection, defocus detection, virtual line, enter/exit and motion detection. Other key features include Wide Dynamic Range (WDR) and WiseStream II, a complementary compression technology.

Comelit has launched an app designed to support users looking to remotely manage and control door entry and fire safety systems from a single cloud platform. The new image-led and responsive app features a simple and intuitive dashboard to present daily monitoring and management of devices. All operating in real time, with no software installation required, the app ensures users can check their status across Comelit’s product portfolio on a remote basis, making sure they are connected and fully operational. MyComelit allows users to manage systems, including Comelit’s Simplebus and VIP, by installation site or project, with easy consultation and geographical visualisation available in an interactive map. For each site, it is possible to define an address and coordinates, and have real time information on the status of installed devices.

New wireless Grade 2 shock sensor is launched Pyronix has announced the release of its compact Grade 2 wireless shock sensor, the NanoShock (NANO/SHOCK-WE). Fitted out of sight within uPVC window or door frames, or surface mounted with its low profile and pleasing design, the NanoShock has been designed to deliver easy professional installation and reliable protection. The NanoShock is an accelerometer device that detects impacts caused by potential intruders as they attempt to break into any residential or smallcommercial property. Installed without having to worry about the positioning of any detection chamber or requiring further adjustments, the device is positioned where required and as soon as the sensitivity is set, it auto-orientates. Once placed, calibration is also simple with the pinhole button on the front with LED indication. Using the included pin needle calibration tool, all the installer has to do is hold the button and cycle through five increments to the required sensitivity using the LEDs to guide them, with one being the least sensitive and five the most sensitive. With this installation process there’s no need to open the device to configure the PCB, which is encased in the front of the sensor along with the batteries. This setup makes maintenance very straightforward too; replacing its batteries without having to unscrew anything. 14

Updated desktop app for maintaining installations

Ajax Systems has released the updated PRO Desktop app, which now combines all the tools to connect, maintain and monitor Ajax security systems. PRO Desktop 3.2 will allow installation and service companies to manage the PRO accounts of staff installers and external contractors, give them temporary access to system settings and restrict access to sensitive information. The mobile PRO app now features the ability to separate a company’s hubs from the installer’s PRO account hubs. Several hub lists are now available in the interface, and the installer can switch between them in two clicks.

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DDA compliant intercom for intuitive property security Whether a property has 10, 100 or 1,000 apartments, the wireless PB-02 intercom is simple to both set up and use. For tenants, the PB-02 intercom is DDA-compliant and easy to use, allowing users to control their own property access from their mobile phone. With individual call buttons and name displays, the push button intercom is intuitive, with a sleek, stylish design. Housing professionals can edit and delete tenant details quickly and easily, either on-site or on-the-go, without the need for site visits. With no handsets, cables or mechanical keys, the PB-02 intercom is an intuitive solution for property access.

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Easy switchover to IP alarm connectivity Texecom Monitor offers seamless, effortless and fully integrated primary alarm communications for Premier Elite systems. Offering signalling to SP2, SP2 Radio, DP1, DP2, DP3 and DP4, Texecom Monitor makes adding primary alarm communications plug-and-play for the field alarm installer. Texecom Monitor connects Premier Elite systems via SmartCom communicators. The dual-path communicator, SmartCom 4G, provides connectivity to all the major UK telecommunication networks, including O2, EE, 3 (H3G) and Vodafone. Texecom’s cloud-based architecture powers Texecom Monitor, providing layers of resiliency and redundancy – ensuring reliable

NOTE: All technical specifications listed are provided by manufacturers

Mini network camera with AI processing at the edge i-PRO has launched its new mini network camera featuring a pocket-sized form factor and full complement of AI analytics functionality. AI processing on the edge enables the camera to quickly process data, running up to three simultaneous AI analytic applications. Free AI-based analytics include people detection with unique attribute extraction such as colour, upper/lower garment, face detection, and non-mask detection. The camera also supports occupancy monitoring/counting, and the AI Privacy Guard feature that pixelates individual faces or the entire body to maintain GDPR compliance. At roughly 10cm wide, 5cm high and 2cm deep, the i-PRO mini suits applications where a camera with AI analytics is needed but should not stand out in an otherwise sleek and clean environmental design. NDAA compliant, the i-PRO mini’s 2MP 30fps sensor provides images for the onboard Ambarella AI processor.


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What’s in the box? Panel – ATS3500A-IP-MM Additional items Keypad – ATS1135 8-way input expander plug-in – ATS1202 8-way input expander plugon – ATS608 16-way output expander plug-on – ATS626 8-way input expander in housing – ATS1210LE 10 x proximity tokens – ATS1477


ritech is the intrusion and video brand for Carrier. The Advisor Advanced alarm system comprises a range of devices to provide Grade 2 or 3 intrusion detection with the optional benefits of video support, access control and smoke detection notification. It is ideally suited to provide upgrades to legacy alarm system through its bus based wired device connections and wireless device support. In addition to Grade 3 compliance, the system has been CPNI, and ‘Secured by Design’ approved. The ATS3500 panel can support up to 128 zones (8 on board), 128 outputs (5 on board), 8 Areas, 16 keypads, 8 doors and up to 2000 users. For larger system requirements, the ATS4500 panel offers up to 512 zones.

Getting started The main panel is enclosed in a sturdy metal box with plenty of room for cable termination and clearly identified full size terminal connectors. Keypads and peripheral devices are connected by a 4-wire bus comprising a 2-wire RS485 data link with 12v and 0v for power. The RS485 bus has a maximum run of 1.5km if the specified 4-core FTP screened cable is used, but this should be

Aritech Advisor Advanced Alarm System restricted to 800 metres if using legacy wiring. The data bus can be extended to 4.5km using ATS1740 active repeater / extenders. The ATS1135 keypad has a tightly fitted cover so after removing the retaining screw, care must be taken when removing the top cover to avoid damaging the casing. The bus connector is mounted into the rear panel and makes contact only when the case is closed. It is a 6-way terminal block as it also includes input and output terminals for optional Request to Exit and Door Lock control use. Within the main panel, a fused terminal block is provided for the mains input which must be wired into a suitable secure supply. An accessory pack includes 16 x 4.7KΩ resistors for terminating the 8 alarm input devices, a further 4.7KΩ for the Siren tamper circuit, 3 x 1KΩ for the internal and external sounder circuits, battery connection leads and the case tamper actuator with wall fixing. The panel has keyhole slots at the top for ease of mounting and the door is arranged to hinge down when opened or can be easily removed for access. Additional slots and holes in the rear plate are available for mounting pillars supplied with various optional expansion modules.

Menu options Once the input and sounder termination resistors are connected, at first power-up the keypad runs through its start-up routine and then a series of settings to establish the Installer and Supervisor pin codes. A range of UK and international alarm standards is offered as defaults to simplify the initial setup. While the Aritech grade 2 default standard is for 4.7k / 4.7k termination resistors for each of the detectors, a wide range of alternative connection types and resistance values can be configured. The system provides a nested menu structure based on nine main Installer menu options: 1. Service Menu, 2. Device Menu, 3. User Menu, 4. Zones and Areas, 5. Door Menu, 6. Output & Filters, 7. Calendar, 8. System Options, 9. Communication. A detailed programming map is included in the 440-page Installation and Programming manual. Additionally, the Aritech ATS8500-2 software can be used to program the panel. This has the advantage of uploading and downloading the configuration and can be used remotely.

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(continued from p16)

Alternative software options are available for central station and licensed end-user software with mapping. For simplified remote connectivity, Aritech provide the ‘Ultrasync’ secure solution for remote connection by encrypted data over VPN without the need for port forwarding. The Ultrasync can operate in a Basic mode or a monthly charged Portal Cloud Server mode that provides cybersecure connectivity for multiple sites and services.

Hardware Control Panel - The control panel model number donates that this is an IP supported version in a medium metal case. The mains transformer has shrouded connections and its secondary feeds 28v AC into the main pcb. The chassis has a space of 169 x 185 x 76mm (h x w x d) for a backup battery, but no maximum capacity was identified in the specification sheets. A 7Ah battery was used for system testing. Around 200 x 180mm is available for expansion boards to be added with a range of pillar mounting holes and cable entry points to suit. Full size microswitches with push-on terminals are used for tamper monitoring allowing simple override during setup and test.

A comprehensive EN50131 grade 3 alarm system with a wide range of expansion capabilities and features. CPNI and ‘Secured by Design’ approval support use on highrisk national infrastructure sites 18

Keypad - The keypad has a clear 2 line by 16character LCD display. The buttons are all reasonable sized, approximately 14 x 6mm mostly oval shaped and have a good travel when pressed. Individual settings for display and key illumination are available through the menu settings or through a shortcut key arrangement using the cursor and numeric keys. The keypad volume and tone can be similarly adjusted. The ATS1135 includes a reader for Hitag II proximity cards and tokens, the alternative ATS1136 works with Mifare DESfire EV2 cards and tokens. Expansion boards - The plug-on expander boards for zone input and function outputs are designed to fit directly onto the main pcb with 8-way dual in line standoff connectors linking data and power to

the main board. Supplied pillars are used to support the pcb. Once installed, the connection terminals are aligned close to the main board’s input and output connectors. The output board provides eight open-collector outputs, with the first seven having a 50mA rating and the eighth being a 1A high current source. The additional eight outputs are available through optional relay boards linked from a 10-way connector. The plastic housing of the 8-way input expander has space for an additional pcb and plenty of room for cable termination. Dual in line switches on the pcbs’ are used for addressing with either a further switch or jumper link for end of data bus termination. Each of the expansion boards includes any necessary mounting pillars and termination resistors.

Performance The keypad has a clearly laid out set of buttons and once familiar with the entry sequence is straightforward to program and easy for user to operate. The inbuilt token reader is easily programmed and responsive. The programming manual includes details on the requirements to meet the EN50131 Grade 2 and 3 standards along with information on meeting ACPO and CPNI policy. Aritech components that meet the Grade 3 standard are also listed. Comprehensive documentation and training material is available, and it is advised that installers should attend the two days of hands-on training covering the setup and configuration of the system. A user app is available for iOS and Android devices allowing remote user management of the system for up to 16 users. When coupled with the system’s access control and home management features, geofencing can be used to automate functionality.

Conclusion A comprehensive EN50131 grade 3 alarm system with a wide range of expansion capabilities and features. CPNI and ‘Secured by Design’ approval support use on high-risk national infrastructure sites.

9.0 out of 10 NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

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Texecom GBW-0002 External TD-W

Getting started Learning this device is like learning any other Texecom device. Utilising the Texecom Ricochet mesh technology, this device is given the best chance of communication back to the main control panel due to the ability of path finding through other local devices – a very useful feature for an wireless device that needs to compete with external factors. The device uses a series of jumper setting to configure; sensitivity and pulse count, but a very useful feature of the device was found to be the day/night setting. With the ability to utilise the inbuild lux meter, the device can be set to only arm itself at night – further reducing the chances of unwanted alarm activations. The units is also fitted with an adjustment allowing you to quickly change the viewing angle of the bottom PIR lens as well as detection range.


What’s in the box? PIR unit 2x AA batteries

PSI Product Tests are carried out by an independent third party, not editorial staff. The manufacturer has no input in the review or the final result


he Premier External TD-W is a purpose built wireless outdoor sensor for security applications. Designed for protecting external areas, the Premier External TD-W is ideal for triggering an alarm as soon as an intruder is detected on the property. The unit is described as featuring two non-overlapping PIR sensors with superior mirrored optics for false alarm immunity. Information about the device can be found on the Texecom Pro app, which gives a breakdown of device installation, calibration and testing, as well as a handy video on how to learn it to a system. Subsequently, engineers can easily find the installation panel as a PDF on the Texecom website.

PROS: • Well-constructed and easy to install • Comes in two colours – white and black (as shown) • Easy set up for lens configuration, sensitivity and pulse count. • Night only mode utilising the in-built lux meter • Very fault tolerant with its non-overlapping PIR lenes CONS: • Bulky - sleeker and more compact detection types on the market • No on board wired connections


The detector is fitted with two non-overlapping PIR lenes that during testing, worked great. Once the device had been set up correctly, no nuisance alarms were reported during the test period. The only nuisance alarms generated were from internal attempts to push the device to its limits, but during normal operation the device worked great, no failed detection attempts and no false activations.

Conclusion The overall build quality of the device is very good, with a sturdy feel and solid case, easy accessible configuration pins and lens rotation, this makes for a very well thought out device. The huge benefit of the lens set up of this device is that both PIR sensors need to trigger in order to generate an alarm. If the device is installed within manufacturer guidelines (1.1m – 1.4m to centre), and you have the bottom lens configured for your detection zone – false alarms generate from low level, such as small animals, can be ignored. Making this a very fault tolerant external detection device. Taking it one step further, this device it could easily integrate into lighting systems and video surveillance systems through the control panel, providing additional user functionality and an integrated solution for homes and businesses.

8.0 out of 10

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EDIT test 3 jun22_000_PSI_mar15 26/05/2022 14:13 Page 1



CSL – GradeShift Pro 2 Like all other CSL products, set up is made as stress free as possible. On boot up, the CSL product will take around 5 – 8 minutes (average 56 minutes during testing) to connect to the Gemini Global Platform to perform its commissioning process. Once you are provided with your LED indication, you can start configuring your hardware. It is recommended that you use the My Base app as it provides you with hardware and site information that LED’s and buttons do not. If you do not have a My Base account, you can use the one-time access provided to you through the web browser – QR link is provided in the box.


What’s in the box? GradeShift Pro 2 unit RS232/485/TTL serial connection lead CSL stickers Screwdriver Resistors (EN 54 variant) Aerials (or dual Aerials) Adhesive pads DualCom Pro 2 Quick Guide and Installation manual

With the dual radio option, providing 2 sim cards on separate networks, you can rest assured that dual path signalling can remain reliable


radeShift Pro 2 is the evolution of the original GradeShift Pro. As part of the DualComPro Range, GradeShift Pro 2 is CSL’s dual-path signalling solution that utilises a combination of two Radio paths or one Radio and one LAN path to signal an alarm. Each SIM operates on an independent network from the other for total resilience. GradeShift Pro 2 is also compatible with CSL Live and the My Base App.

Getting started The information provided with the unit is purposeful and direct, easily interpreted and directed towards engineers. The quick guide provides concise information on connecting the hardware to the panel in either PINs or Serial configuration, as well as diagrams for fault/line monitoring, LED configurations, and hardware testing and commissioning. Within the Guide you are provided with multiple QR codes for quick access to download “My Base”, My Base web client, and Panel configuration information. Further information is easily found on the CSL website.

PROS: • On board RJ45 and Dial capture connections • New app for installation and service • Easy and stress-free installation CONS: • It is huge, meaning that if you are not installing in a Grade 3 or larger panel type, you will need an additional PSU • Terminals are not suitable for larger cable such as FP 22

With the dual radio option, providing 2 sim cards on separate networks, you can rest assured that dual path signalling can remain reliable even in a power outage. Other than with factors out with the hardware’s control, this unit performs great.

Conclusion CSL seems to have listened to what the market wants, and they have provided a unit with an integrated RJ45 connection, 12 inputs as standard, and dial capture on board as standard for the Pro 2; allowing for easier connection as well as utilising existing digital communicator connections for legacy panels. The unit it relatively robust with its smooth plastic casing that protects and house’s the sim(s) as well as the motherboard. The aerial connections are sturdy, providing a satisfying “click” to signify aerial connection, and with a solid grip on the connection, you are not worried about the aerial(s) becoming disconnected. One issue with the built quality is highlighted with the EN54 variant model, or any model that requires connection from a fire system utilising 1.5mm fire resistant cabling. Across multiple units when testing, the power connections have either dislodged or snapped from the board. The power connections are not connected to any other terminals which makes then even weaker when tightening larger cable connections.

8.5 out of 10 PSI Product Tests are carried out by an independent third party, not editorial staff. The manufacturer has no input in the review or the final result

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EDIT Interview psijun22_PSI_mar15 25/05/2022 18:12 Page 2


The cost of quality vs price This interview follows on from a news item we covered a month or so ago in which a survey was undertaken to find out where installation companies placed the most importance when it comes to kit, on quality or price s an installer you’ll know that when it comes to pitching for business, price is often the overriding factor in the decision to go ahead with the contract. The security sector has always been like that. People want a good deal, and while we all know someone who routinely opts for the cheapest choice only to realise fairly quickly that quality and value for money only really come at a price, security is a grudge purchase. So the cost of technology plays a major part in the success of any installation. BFT Automation recently carried out a survey to find out what installers think about the subject, and while we know that customers will always want to pay less for technology, the report found that tradespeople value quality and reliability over price when it comes to specifying which products to use. For those who don’t know BFT is a manufacturer and distributor of entrance automation technology, including swing and sliding gate operators, automatic barriers and bollards. In a survey of automation installers, more than two-thirds of respondents cited the quality of a product as the most important priority when choosing equipment, with factors related to


price cited by less than 10%. The company originally undertook the research as a way to get back in touch with installers after the lockdown. Speaking at the publishing of the data, Matthew Batson, a Director at BFT said: “Given the rising costs of many of the materials that tradespeople rely on, we might have expected to see price as a driving factor in their choice of equipment – especially when serving costconscious customers. But our research shows that installers value quality and reliability above all other priorities.” He went on to say: “It stands to reason that it’s worth investing in products that will last, and it’s encouraging that installers recognise the value in turning to products that will do a job well, as part of an overall reflection of their work. After all, if an installer has to revisit a job for repairs, it could reflect badly on them and their service they offer, despite the hard work they put into making a good impression on their customers.” To find out more about the results of the survey and to discover whether they came as a surprise, we spoke further to Matthew Batson for a PSI podcast. Here is an extract of that episode:

Matthew Batson of BFT Automation

“Our research shows that installers value quality and reliability above all other priorities”


EDIT Interview psijun22_PSI_mar15 25/05/2022 18:13 Page 3


(continued from page 25)

“If you supply a good product or service you don't have to keep dropping your price to get the business”

Listen to the interview with Matthew in the PSI Security Podcast

Why did you carry out the research with installers? We were thinking that, given we hadn’t seen them for a while due to Covid, how well do we really knew our customers and what do they really think about us, what do they buy from our competitors and why? So in a nutshell, we just wanted to get a better understanding of what our installers were thinking and what’s a better way than a survey? It was very interesting reading the responses especially with the quality of the product coming across as being the most important priority to them. So did that surprise you or were you thinking it was going to be price? Security is a very price orientated market. If you think about what we do here in terms of what we supply it did surprise us because we need to make sure all of the components we bring together are as cost effective as possible. Installers have local competition and we have competition in the market so it did surprise us that price was not at the forefront when it comes

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to them buying and specifying technology – of course it is a factor, but not the main one as they told us they were more interested in the quality of the product. How do you think installers are going to get the importance of quality over price to their customers? Whilst we don't deal with end users I sometimes put myself in their shoes and think about when it comes to security what do I want? Ultimately as an end user who uses the system every day you want reliability. If you supply a good product or service you don't have to keep dropping your price to get the business. I do strongly feel that our price reflects the quality and reliability of our products; I certainly don't want to be the most expensive vendor out there, but by the same token, I don't want to be the lowest cost either. There are some vendors in our marketplace whose prices are much lower than ours and sometimes we will be given the opportunity by the installation company to compete, and that's when it does become a challenge.

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EDIT Nextgen Jun22_PSI_mar15 26/05/2022 11:23 Page 2


The security apprenticeship, training and technology event of 2022 PSI’s Next Generation event in association with Skills for Security and IFSEC kicks off on 22nd June at Luton Hoo with a comprehensive seminar programme aimed at security systems installers and developing skills in the sector as well as a table-top exhibition of new innovations he agenda devised by Skills for Security includes presentations and interactive discussions to promote and advise installation companies on apprenticeships, training and good business practise when it comes to the latest technologies. Covering issues such as recruitment, staff retention, training, IT and more the programme also includes an open forum involving NSI, SSAIB and the BSIA to discuss various topics relating to the future development of the sector. In each session, installers will be encouraged to interact and engage with the presentations and are welcome to ask any questions or request any clarification of the subject matter. Here is a breakdown of what is in store for attendees during the day:


Grow your workforce with apprentices Darrell Gilmour & David Scott of Skills for Security Simon Banks (BSIA Chairman) hosts a deep dive into the fire and security sector with a look at total employment numbers, growth over the

years, other events that have impacted on the sectors. The challenges of the sector including the skills gap and crisis, why this has occurred and how bad will it actually get will be a major focus of this presentation along with the benefits and requirements of apprenticeships. Do you know what apprenticeships are available to your business and what the course objectives and accredited levels are? In this session installers will find out how much is it going to cost their business and what government incentives are available.

Covering issues such as recruitment, staff retention, training, IT and more the programme also includes an open forum involving NSI, SSAIB and the BSIA to discuss various topics relating to the future development of the sector

Installer forum With NSI, SSAIB and BSIA Chaired by Simon Banks, this panel discussion will focus on several key issues including All-IP, ECHO and Standards before opening up the floor for installers to raise questions about engaging with certification schemes, sector future proofing, audits, general business solutions etc.

Next Generation is brought to you by PSI in association with:


EDIT Nextgen Jun22_PSI_mar15 26/05/2022 11:21 Page 3


(continued from page 29)

The Next Generation event is supported by:

Cyber security

AI and the Cloud – the route forward

Cary Hendricks & Keven Anderson of ID Cyber Solutions Hosted by James Gribben of the BSIA, the session will focus on cyber related concerns. Using live demos, Cyber Essentials experts will outline how organisations can avoid weaknesses and address vulnerabilities before criminal hackers have the chance to exploit them. In this presentation the five most common hacks and the five controls every business needs to stay safe will be revealed.

Developing and retaining staff George Zitko of Zitko Group

Next Generation is on 22-23rd June and 14-15th September. Register to attend here:

Simon Banks chairs the session covering one of the most important issues facing the security sector today – recruitment. This section will discuss why people leave the industry and the skills shortage, plus recruitment planning, attracting the right people and developing the most efficient application and selection process. The benefits of widening the talent pool and retaining engineers will also be key elements of this presentation. This will be followed by a Round Table discussion on retaining engineers covering SWOT analysis of the workforce, the business and teams in terms of positive retention activity. The discussion will move on to strategies for onboarding and orientation, mentorship programmes, perks and compensation packages and then developing a suitable organisation retention strategy.

Pauline Norstrom of Anekanta Consulting, David Barr of Eagle Eye Networks and Chris Carter Brennan of Conxtd Chaired by James Gribben, the final presentation of the day is divided into three parts. First-off is an overview of the new technology expectations driven by the user, that every installer must be aware of, specifically concerning AI systems, the importance of these changes and how they create opportunities. The second piece will look at the principles of cloud and how the security sector fares against other emerging AI sectors and the challenges that the security sector has in embracing AI and cloud. Finally this session will cover the systems that are using cloud and how installers can be more knowledgeable enabling them to support their clients more effectively in decision making.

Exhibition Area Throughout the day there will be ample chance for delegates to view, discuss and get hands-on with the latest security technologies. Some of the most innovative companies in the sector will be on-hand to introduce installers to the most up-to-date solutions in their product portfolio for an essential opportunity to see the next generation of security systems and services. Exhibitors include: Hikvision, Risco, Puretech, Inner Range, ADI, Cento, Cloudview, CSL, FIA, Honeywell, Johnson Controls, Pyronix, Takex, Texecom, Videcon and Videoloft.


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EDIT skills jun22_000_PSI_mar15 26/05/2022 14:21 Page 2


EoT returns to IFSEC In May, 36 apprentices from across the UK went head to head at the Engineers of Tomorrow (EoT) competition at IFSEC 2022. David Scott of Skills for Security reveals the winners


his year's Engineer of Tomorrow competition was part of the National Qualifiers for this year's WorldSkills UK competition, which will take place later this year in November, with the prestigious results announced at the Security Excellence Awards in London Hilton Parklane. Over 180 apprentices entered the competition from across all four nations, with the 36 successful candidates receiving the highest scores and invited to attend IFSEC to compete at EoT. From the 36 that competed, only 16 will be invited back to compete in two separate fire (8) and security (8) competitions. After a gruelling one day competition where students had to install, commission and program an intruder alarm system (Texecom), CCTV system (Hikvision), fire alarm system (C-TEC), and signal through to an ARC via CSL Dual Pro range. The winners progressing onto the WSUK final have now been announced. Congratulations to this year's winners! Engineers of Tomorrow Fire Alarm Winners (in no particular order): • William Graham - NCL • Callan Logan - SfS • Jonny Hamilton - SERCs • Owen Nelson - SfS • Alexander Wallace - SERCs • Josh Young - SfS • Jordan Moon - SfS • Nathan Portman - JTL training Engineers of Tomorrow Security Systems Winners (in no particular order): • Thomas Pavilonis - Focus training • Gianluca Mori – Banham Academy • Cody Moody – Belfast Met • Bradley Stevens - SfS • James McGeough – Belfast Met • Tom Sixsmith - SfS • Harry Dickson - SfS • Paul Mcelroy – Belfast Met The event saw the return of Engineers of Tomorrow at IFSEC, where hundreds of people watched the high calibre of apprentices showcasing their skillset to the industry. If an apprentice can perform to that high a standard under intense pressure from SSAIB and NSI inspectorates as well as the watchful eye of

influencers and installers from across the globe, then maybe an apprentice would be able to do just that for you in a customer or clients premises. Thank you to our sponsors and supporters that made it happen: CSL, Texecom, Hikvision, SSAIB, NSI, IFSEC, FIREX, BSIA, BAFE and of course Skills for Security who organise and run the event. We also had additional equipment sponsors this year from C-TEC and Detector Testers. The 16 selected winners will now work hard between now and November to sharpen their skills and go again at this year's WorldSkills UK final, where they will take part in a two-day installation, servicing and fault finding competition. Skills for Security is helping businesses from Dundee to Plymouth and everywhere in between recruit apprentices for their business now. Email: to register your interest.

The event saw the return of Engineers of Tomorrow at IFSEC, where hundreds of people watched the high calibre of apprentices showcasing their skillset to the industry

YOUR SKILLS QUESTIONS ANSWERED As part of this column you can ask David questions directly about training and apprenticeships. We will aim, to publish the question and answer in the next column. If you want to participate in this, then email

I am an apprentice; how do I get involved in WSUK? There are two ways to engage, you can ask your training provider to enter you or you can email

I am a qualified apprentice; can I enter? As long as you completed within the last year, you can still compete. 33

EDIT IFSEC jun22_000_PSI_aug14 25/05/2022 17:47 Page 1

IFSEC 2022

SIGHTS IN THE CITY! In mid-May, the security industry headed to ExCeL in London for three days of networking, new technology and education at IFSEC. Here is a selection of sights that caught our eye


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EDIT IFSEC jun22_000_PSI_aug14 25/05/2022 17:49 Page 2

IFSEC returns 16–18th May 2023 35

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25/03/2022 13:24:15

EDIT PIR_PSI_mar15 26/05/2022 13:24 Page 2


Think you know PIRs? PIRs are the bread and butter of the security industry, but how much do you actually know about them and how they have evolved to counteract unwanted activations? n a recent PSI podcast we spoke to Mike Burgess, EMEA Sales Manager for Takex Europe about detection and its place in the electronic security sector. It was clear that the Passive Infrared Detector is still very much an integral part of the picture when it comes to alarms systems and improving the performance of CCTV, but what was also apparent is that there is more than one type of detector on the market and quite a difference in price across the range. So why are there so many options for such a basic component of the system? “What we need to remember is that the PIR is the trigger of the security installation and any issues with incorrect product specification or positioning will result in a failing or underperforming system,” says John Angell, General Sales Manager at Takex. “This is why installers need to be aware of the differing capabilities of PIRs and how the technology has developed to provide the best results for each environment.” While the basic function of a PIR sensor is to detect an intruder, there are differences to consider between those installed internally compared to those being used outside the premises. For the external detector, incorrect choice of PIR can lead to situations when there is too much triggering – usually by animals, moving bushes or changes in sunlight. This is not the fault of the unit; it is down to the wrong product being used. This is why companies like Takex have a range of technologies with varying detector setups to negate problems with unwanted activations. So let’s take a closer look at the technology behind a PIR to find out how it does its job.


The technology “In essence PIRs are made of a pyroelectric sensor (pyro) which can detect levels of infrared radiation,” says Mike Burgess. “Everything emits radiation, albeit at a low level, and the more radiation is emitted the hotter something is. In a PIR the pyro is split into two or four segments, because the detector is looking for

motion rather than a change in ambient radiation levels. The two halves or four quarters of the segment are wired to cancel each other out, so when one section sees less or more radiation than its partner, there is a change of state which results in a trigger.” If it was just the pyro on its own, the segments would see the same thing all of the time and it would be difficult to sense movement, so it is necessary to separate what the pyro sees into zones, which can be done using either a Fresnel lens or mirrors. Pyros vary in quality and sensitivity tremendously, as do Fresnel lenses, which of course will affect dramatically the effectiveness of the device. “In some locations it is possible to use the budget end of the market sensor and the results will be fine,” explains Mike. “This would be the case with scenarios like a domestic setting with no pets or vermin where the only likely cause of activation will be a person. However if you put domestic animals into the mix then you need to look at getting something “pet immune” which is usually achieved by designing the Fresnel lens with wider spaced zones, requiring a much bigger infrared radiation source to cause an activation, usually only effective for something the size of a spaniel.” Once you move to more industrial internal applications you have to consider what else could generate radiation, air-conditioning outlets, vermin, machinery, and also the required coverage distances tend to be greater, meaning a more sensitive pyro and better-

“What we need to remember is that the PIR is the trigger of the security installation and any issues with incorrect product specification or positioning will result in a failing or underperforming system”


EDIT PIR_PSI_mar15 26/05/2022 13:24 Page 3


(continued from page 37)

quality Fresnel lens, or mirrored optics (more expensive, but greater zone clarity). So let’s look at some of the choices for PIR detection and how the latest systems operate without the unwanted activations associated with cheaper technologies.

Better options

“As you move higher up the price range you will find devices with two or more pyros looking at the same area, to ensure the stability of the detector in a more difficult environment”


“As you move higher up the price range you will find devices with two or more pyros looking at the same area, to ensure the stability of the detector in a more difficult environment,” says John Angell. “Moving outside is where we should look away from the budget choices, this is where the detectors are subject to the environment and mother nature with all of her moods, rather than the controlled environment inside. Depending where you are in the world will depend on what you have to make allowances for, be it massively fluctuating temperatures, heavy rainfall on a regular basis and/or wildlife of varying proportions.” A typical dual zone example would be the MS-12TE/FE PIR, designed with the challenges of our feathered and furry friends, be they domestic or wild, the MS-12 series overcomes the usual problems experienced using external PIRs by using two detectors to cover each zone. The sensor covers an angle up to 90° and uses both a horizontal curtain and a variable downward curtain, and for a confirmed alarm both need to be broken together. Therefore if installed around one metre from the ground, then something more than one metre tall would be needed to generate an activation across the two detectors in the same area. The 90° coverage could be achieved anywhere to the front of the device, or there are

masks supplied which will reduce that 90° all the way down to 13° (ideal for wall/window detection). To enhance this device further the sensitivity can be varied from 30% all the way to 170%, and the Pulse Count (how many fingers of detection need to be activated to generate an alarm) can be changed from one to three, essential for locations where there is an abundance of movement in a zone such as flora or fauna. But using a dual zone unit is not the only way to rule out unwanted activations, there are triple zone detectors such as the PIR-T15WAM and PIRT-40NAM available. With either a 15m wide angle or a 45m vertical curtain (ideal for CCTV applications), each unit is fitted with three pyros and uses mirrored optics (a huge advantage for zone definition, particularly at long range); two pyros are for the main coverage, the third is dedicated to the creep zone directly below the unit. The PIR-T40NAM also has an auxiliary zone that will detect intruders below the unit before they even enter the creep zone. The optics inside the units can be rotated through 180° meaning it is impossible for an intruder to know where the coverage area is. These can be installed at extreme mounting heights for even wider coverage.

Detection selection

As the initial phase of a security system it is vital that the PIR chosen for the job, fits the job. In the past external PIRs in particular have had a bad press due to the levels of unwanted alarms that have resulted from incorrect specification or positioning. Now that there are dual and triple zone detectors available the problems associated with using basic sensors outdoors have been overcome. What’s more, using the sensors to trigger CCTV can help improve the visual verification process. “Installers should be aware that we have been doing a lot of work behind the scenes to improve the performance and reliability of detectors compared to the ones they may have tried in the past,” says John Angell. “Nobody wants unwanted activations of security systems and in developing the innovations of dual and triple zone detectors we have increased the numbers of applications that PIRs can be used for. With the addition of battery-powered units to the range we’ve further extended what installers can do for their customers and made verification of alarms with cameras even more responsive.” Think you know about PIRs? Think again.

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EDIT Networking_PSI_mar15 26/05/2022 13:18 Page 2


How to secure security systems Cybersecurity is never far from the headlines and the results of bad practise can be severely damaging. Here, Dahua explains how to secure your networked security system odern video security systems are more secure than ever. Gone are the days when network video recorders and cameras were allowed to be default credentials (like a 12345 password), which attackers used to mobilise tens of thousands (or more!) devices in a botnet. It’s important to remember that security at times can be simple. Just requiring login credentials to be changed upon first use resulted in a drastic reduction of compromised security systems. But simple doesn’t always mean ‘easy’. Attackers adapt, and defenders need to do their best to stay ahead. The best systems are designed to make it easier for defenders than for attackers, and there’s a lot that can be done with some additional (and simple) configuration decisions. In a typical small security system, you may have a dozen or more IP cameras connected to Network Video Recorders (NVR). Best practice configurations usually place the IP cameras on a network subnet; that allows you to disable access from the internet and keep bandwidth intensive IP cameras streams from interfering with other traffic. However, to access the NVR from outside your network, you’d have to expose it to the internet. Doing so potentially puts your assets at risk, as hackers can more easily use the open internet to break into your system.


Anatomy of a hack

Any IP device that’s remotely accessible from the Internet is potentially at risk. Many times the device is available from a network that has a fixed IP address and port. If so, that’s easily detectable from anywhere in the world by using port scanning (Port scanning is a standard technique that is used to determine what ports a target system may be listening on). This can help attackers determine as well what services may be running on the system, because certain ports are usually associated with particular services. If the device is an NVR for example, it’s likely to have Port 80 open, so the legitimate user can access the NVR’s web interface. But to

the hacker, an open Port 80 is a big clue that the device has a web server running on it. Port scanning is essentially a way of ‘fingerprinting’ the remote operating system to understand what services and software versions are running on the target. This is a problem because if there are known exploits of that version of an OS or particular services, then its good news for the attacker if your device is not up-to-date on patches or otherwise unprotected. However, there are a number of practical ways to minimise that risk. Most NVRs have a mobile app that can connect via Peer-to-Peer (P2P). This setup uses an intermediary server to query the NVR, and request a port to be opened. Once that occurs, the Mobile app connects to the NVR. When the connection is closed, the port is closed. The big advantage of this approach is the port is open only for the duration of the session. At any other time, a port scanning won’t reveal much of anything to a potential attacker. It’s the equivalent of opening your garage door when you pull up to your house, then shutting it right after you pull your car in, and leaving it shut until you need to take your car out again. Another way to minimise exposure is to use IP address blocking. Also known as a Geolocation feature in many firewalls, this allows you to block access to your system from a range of IP addresses. Some allow you to block access from IP addresses in specific countries.

Any IP device that’s remotely accessible from the Internet is potentially at risk. Many times the device is available from a network that has a fixed IP address and port


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For many businesses, it’s far easier to secure access to your NVR because it’s likely there are only a few people who are authorised to access it Some security experts believe this is a very blunt instrument to deploy, so it’s fair to ask if IP address blocking is worthwhile to do. Let’s site a scenario to better understand this matter: A manager periodically checks the logs, which gives great insight especially when things

aren’t working correctly. By doing so, he noticed abnormal numbers of admin login attempts from a specific IP address in less than one day. It turns out that the recorded IP address is from a city that famously hosts a troll farm which the security community strongly suspects is engaged in online influence operations on behalf of business and political interests from a particular country. Since the manager’s website serves only users in North America, they chose to block the entire domain of IP addresses in that geographical area. What he did won’t prevent whoever it was from initiating a brute force password attempt again, but it makes it considerably less convenient. And that’s a win on their part. For many businesses, it’s far easier to secure access to your NVR because it’s likely there are only a few people who are authorised to access it. In that case, you can change the default and setup an IP allow list, which will block all access attempts unless they come from the IP addresses specified. That makes it even harder on attackers.

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together raising standards

Meet the installer What would be a typical project for you? Of course, no two projects or clients are the same, whether it’s a small family run businesses or a fortune 500 company, all our clients can benefit from decades of security experience we hold. We typically get involved right from the design stage and follow the project through from installation right up to after-sales and maintenance. Whether it’s integrating with an existing system or creating something new and bespoke, each project goes through a rigours compliance procedure, to ensure that the final product is truly suitable for the client and exceeds expectation. Do you have any ‘go to’ technology and manufacturers? We have a quite a few depending on the requirements! For truly bespoke solutions we partner with Tyco – Software House, we’re a C*Cure Advanced Integrator and have been for over 8 years. For traditional security products we work closely with Gallagher, Pelco and Avigilon. For cloud-based products we have some exciting partnerships with Rhombus, Cisco Meraki and Openpath. We have seen that the traditional security manufacturers are now developing cloudbased solutions so it will be great to see what they come up with and how we can strengthen our relationships with them. What is the best thing about working in this industry? I know it sounds cliché, but I’d say the best thing about the industry is the people and the variety of the sites that we service. Every site and person we interact with has a story, getting to be a part of that is inspiring! Is third party accreditation beneficial to you? Absolutely! It shows our clients and partners that we take security seriously. The NSI Gold accreditation is confirmation of our high standards and gives our clients confidence that they will receive a well-designed and installed

Security life with Paul Gillings of Monatrix based in Gloucester Name: Paul Gillings Job title: CEO Time in security/fire: 27 years Company: Monatrix Location: Gloucester Areas of expertise: Access control, CCTV, intercom, intruder detection, C*Cure, cloud-based Accreditation: NSI Gold, Security Institute Corporate Partner

“The best thing about the industry is the people and the variety of the sites that we service. Every site and person we interact with has a story, getting to be a part of that is inspiring!” system. It also means that our systems processes and procedures are properly audited by a third party again ensuring our systems and services remain at the highest standards. Do you think there is an engineer skills shortage? Any trouble recruiting? We have found it difficult to find experienced engineers; we are seeing experienced engineers in huge demand which has caused us issues in the past. We are now working strategically with select agencies to ensure that we find and retain the very best, and because of this we have just hired three experienced engineers. We have also seen engineers turning to other industries, so there are many years of fire and security knowledge that have disappeared almost overnight. The other issue we have come across is a shortage of young people turning to the fire and security industry, we feel this is because we don’t shout enough about the possibilities within our


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together raising standards (continued from p43)

industry! Our corporate partners, Security Institute are working hard to showcase the possibilities of the industry and we will, of course, do our bit for the sector and have recently employed our first apprentice to help tackle this issue. Our apprentice is very much the Monatrix “Guinea Pig” at the moment, and we will be monitoring and supporting his progress over the next few years with a view to bringing on more apprentices and support our existing engineers on an apprenticeship journey. Are there any common requests from customers that give you problems? I think the main issue we see time and time again, is the speed in which they expect systems to be designed, priced and installed. It can take months to actually receive the order from the customer who then expect you to drop everything and get their long-awaited system installed. We have to remind them that we install quality systems, that are installed following best practices and to the highest standards and this can take time. I think this might just be the way we are programmed nowadays as human beings; when I started in the industry the customer had to wait for the proposal and quotation to be typed, printed and posted, but now after a survey you can be chased for an email that must go out today. What is the industry’s biggest myth? Security systems stop crime. Security systems do not stop crime they act as a deterrent and can capture and record crime. Installing a system and acting as a deterrent probably means we are just moving the crime to somewhere else. I remember many years ago there was a real issue with car crime at hotel car parks and we moved the crime issue from one hotel to the next along the road as we installed CCTV in each car park in turn. What impact has smart/home automation had on your business? Commercially speaking smart technology was and has been slow to take off, but we are seeing a rise in enquiries and projects with AI and cloud-based technologies being specified and installed and we

think these products will only become more in demand over the next few years. As a society we are moving into the era of the smart city, home and office, in which Monatrix are lucky to be partnered with some world class developers in next level smart security products, so having their support, workshops and training has been a welcome addition for our office staff and our engineers. More importantly, clients that have implemented this technology are saving time and money without compromising on security, and honestly what’s better than finding a solution that does all three? What would make your job easier? About ten extra hands and five extra hours in the day, and a robotic coffee machine that follows me around during the day checking in on me, is that so much to ask for?! If not additional office staff and engineers are always welcomed! What is your ultimate/fantasy electronic security/fire product? If you had asked me ten years ago, I would have said a dash cam! Today I would say, CCTV cameras that can see through clothing which would eliminate the possibility of hiding identity behind hoodies, balaclavas, masks, and cap peaks. It would also allow you to see hidden weapons, but this technology would probably be abused for the wrong reasons and could be considered a GDPR breach, so won't be allowed. What advice would you give to a younger version of yourself? Work less, spend more time with your family and live each day. Life is too short and I think the last few years has shown that to all of us. Will England ever win the World Cup again? I have every hope they will, it might take a few more years, but if they don’t I’m sure the women’s team will! If you won £25,000 what would you do with the money? With it being our 20th Anniversary next year, I’d take the team on a weekend away to celebrate Monatrix and the past 20 years!

“We are seeing a rise in enquiries and projects with AI and cloud-based technologies being specified and installed and we think these products will only become more in demand over the next few years” 44

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THINK VISIBLE The SC-03 isn’t just a point of access. It’s a wireless solution that promises an advanced user experience, with scrollable functionality and a vandal resistant, durable and full colour screen. Better visibility with its light sensor and excellent functionality with its online remote management system.

The quality you are used to with new features you won’t want to miss.

Discover Intratone’s SC-03 wireless intercom.

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The professional choice for automation

BFT Automation is a market leader in automation products, with over 35 years in the industry. We are known for product quality, excellent customer service and expert technical support. We stock a wide range of automation products, all manufactured to the highest standards to ensure maximum reliability. Our success comes from our dedication to customer support before, during and after purchase. Our customers recognise that each BFT Automation product comes with the backing of expert technical support and our highly rated customer service. Find out why installers choose BFT Automation. North Office T. 0161 456 0456 E.

South Office T. 01488 674 750 E. Gate Operators • Traffic Barriers • Automatic Bollards • Door Operators • Parking Systems • Garage Door Operators

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ver the last few months we asked you to tell us which products and suppliers were worthy of recognition as the best that the industry has to offer. Features, benefits, ease of installation and best service are all factors in the reasons why the following entries were nominated, but as to who the final winner in each of the categories is comes down to the online votes cast by the industry. Take the time to look at all of the entries then visit our website ( to cast your votes for your favourites. Final date for voting is June 10th so be sure to make your selections by then. So here are the finalists for the PSi Premier Awards 2022:

The nominations are in and collated so we’re now able to announce the finalists in this year’s PSi Premier Awards campaign. Who will be victorious in 2022? It’s all down to YOU to pick the winners in each category…


Hikvision – Pro Series 8MP

Bosch – FLEXIDOME IP micro 3000i The FLEXIDOME IP micro 3000i is built for 24/7 performance, with a range of surveillance features, including Essential Video Analytics, and is designed for easy installation. The compact and minimalist design provides installation flexibility and various mounting options.

The ColorVu camera features Live Guard, strobe light and audible warnings, AcuSense for reducing false alarms and clear imaging against strong backlight due to 130 dB WDR technology reportedly offering full colour images 24/7.

Honeywell – 70 Series Cameras

The Oculus and Aeron cameras are modular, ready-to-go, compact surveillance solutions using HD video and/or thermal cameras which are ideal for short to medium (Oculus) to long (Aeron) range surveillance applications.

IDIS – All-in-One AI Box for Retail (DV-1304)

A simple add-on appliance, the IDIS AI-Box for Retail allows analysis from more angles than ever before from a single camera, helping to optimize sales using store and customer analysis. The rapid plug-and-play 4-channel device allows even small stores to reap the benefits of actionable intelligence from advanced, deep-learning analytics.

Concept Pro – ColourSmart Bullet

i-PRO – AI multi-sensor

Dahua – TiOC 2

Uniview – Tri-Guard

ColourSmart cameras have a larger lens and image sensor which allows them to let in as much light as possible, software that provides a crisp and clear image, and a warm white light which will activate if there isn’t sufficient ambient lighting to keep the image in colour. With its foundation from the previous generation of TiOC, a variety of improvements in illuminators, audio and images are introduced in the latest TiOC 2.0. At the same time, TiOC 2.0 can be integrated with an alarm system through software upgrades.

Hanwha Techwin – XNO-9083R

The bullet camera utilises AI to detect and classify people, vehicles, faces, licence plates and more in real-time. With a range of available resolutions from 2MP to 4K, the cameras’ deep-learning algorithms can reliably identify multiple distinct objects.

The new i-PRO multi-sensor cameras are available with three or four imaging sensors in 4K, 6MP and 4MP resolution, capturing images at 180° or up to 360° vision adaptable to the installation environment and feature four pre-installed AI functions. The Tri-Guard camera series integrates Smart Intrusion Prevention (SIP) , ColorHunter and Active Deterrence into one IP camera. It can not only alert when events happen, but also get colour information in low-light environment.

3xLogic – VX VT 56

The 3xLogic VX-VT-56 is an IP66 bullet style external thermal camera with a 56° horizontal field of view. It has motion detection including video content analysis and temperature alarm capabilities built in.


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Cathexis – CathexisVision

The CathexisVision IP Video Management Software suite provides a range of solutions to satisfy the security and infrastructure management requirements across a variety of market sectors. The open architecture enables IP cameras, recording servers, viewing infrastructure, and third-party systems to be seamlessly integrated.

CSL – My Base App

My Base is CSL’s handy installer App that allows installers to remotely manage, configure and test their connected devices. An installer can amend or update the configuration of devices quickly and securely, in just a few simple steps.

Digifort – Digifort Enterprise VMS A VMS for medium and larger users needing a system with unlimited tools and functionality, alarm solutions, access control and automation. The Enterprise edition VMS features integration of alarm and automation modules, unlimited cameras, IP filters and server status reports.

GDPR Safe – GDPR Safe


RISCO Cloud enables users to enjoy the advanced features offered with several RISCO Group products. Compatible with the Agility 3 alarm panel and the LightSYS 2, connectivity to the RISCO Cloud enables users to benefit from using the iRISCO Smartphone app.

Singlewire Software – InformaCast

InformaCast Incident Management is a centralised location where users can manage incident plans for all critical events. Managers can stage relevant notifications such as the initial alert, key updates, and "All Clear" messages to signal the event has been resolved.

Texecom – Texecom Cloud

Texecom Cloud’s built-in remote maintenance and Health Check services automate and record the maintenance process, making it easy for installers to offer maintenance contracts and saving unnecessary site visits – adding recurring value to end users and saving time and money.

Available from a range of CCTV distributors and wholesalers across the UK, the GDPR Safe service helps your customers to meet their legal obligations by providing them with a customised CCTV Usage Policy and access to a range of other useful resources.

Honeywell – Pro-Watch VMS R700

Pro-Watch VMS R700 controls video subsystems to collect, manage and present video in a clear and concise manner. It also determines the capabilities of each subsystem across various sites, allowing video management of digital video devices through a unified configuration and viewer.

IDIS – IDIS Solution Suite v3.5

The latest version of IDIS Solution Suite makes it easier than ever for users to manage an unlimited number of devices and sites, giving them enterprise-performance without the usual associated price tag or ongoing lifecycle costs.

Paxton – Net2


Net2 is Paxton’s networked access control system. It can be administered using one or more PCs and can be monitored and managed from a central location. It is a complete solution that encompasses wireless and door entry.

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NEXT generation

EVENTS the future, secured Two new UK events for 2022 from PSI and Skills for Security seek to promote careers in the sector, raise product awareness and encourage personal development Next Generation events reflect the two sides of the security and fire installation trade: the next generation of talent we need to bring into the industry and the next generation technology available to them. The two-day events will comprise a day of presentations held under the guidance of fire and security apprenticeship provider Skills for Security and include a programme of in-depth technology installation and application demonstrations and a table-top exhibition area featuring key manufacturers, service providers and recruitment companies. This will be followed by a networking dinner in the evening and a golf day on the second day in which players will compete for the IFSEC Cup. If you are looking to take on apprentices, strengthen your installation business through training and recruitment or want to find out about the latest security and fire technologies, don’t miss the two events at:

Warren Weir at Luton Hoo on 22nd & 23rd June 2022 Celtic Manor on 14th & 15th September 2022 REGISTER TO ATTEND There are a number of opportunities available to enable companies to take part in the new events For further details contact David Lewis

0208 295 8309 In association with

supported by

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Halo, built by IPVideo Corporation, is a real-time vape detector and security device that helps to detect potentially critical events including vaping, smoking, chemicals, and noise level fluctuations that can indicate bullying and fighting.

barox – RY-LPITE802GBTME

This 10-port managed switch with features beneficial to PoE supplied surveillance camera systems supports Layer 2 & 3 switching and can be configured for diverse route, ring redundant networks. With 8 Gigabit PoE++ ports and a 24Gb/s backplane, the switch can support high bandwidth video networks.

applications. Users have live control or automatic control over their lighting to respond to incidents in real time and to fine-tune images.


RE:SURE I/O removes the keypad for arming and disarming a CCTV monitoring system. With a host of features to make life easier, having RE:SURE I/O means users will never again forget to arm their security system and have complete visibility of who armed and disarmed the system.

Red Security Solutions – Halo Shield POD Pro

The body temperature measuring system Halo Pod Pro has two screens, one which displays the real time temperature of people passing whilst the second screen can be used to display key messaging, video footage or presentations.

Trend Networks – R180000

The R180000 is a Tone and Probe kit for easy and dependable tracing of all types of copper cables, including data, telephone, electrical and COAX. Easy to use, with no training needed, it is equipped with comprehensive line testing features for troubleshooting and service verification.

TRENDNet – 2.5G PoE+ Switches

CSL – GradeShift Pro 2 Radio + Radio

GradeShift Pro 2, which provides wireless 4G dual-path signalling at any grade, is part of the DualCom Pro 2 range and is a dual-path signalling solution utilising a combination of two radio paths. Each SIM operates on an independent network from the other for total resilience.

Johnson Controls – JCI Security Robot



These 2.5G PoE+ switches are equipped with 2.5GBASE-T RJ-45 ports that provide multi-gigabit speeds capable of up to 2.5Gbps over existing Cat5e or better cabling. Each high-speed 2.5G PoE+ switch features a durable metal enclosure and can be mounted to the wall for setup flexibility.

Videoloft – Cloud Adapter 8

The Videoloft Cloud Adapter 8 is an eight channel bridging device which equips new and legacy video surveillance systems with Videoloft’s offsite cloud video solution.

The Security Robot powered by Ava Robotics provides people detection, incident prevention, monitoring and management, comprehensive security coverage and operations beyond traditional security.

Raytec – Vario2 IP

Vario2 IP allows for remote set up and operation of a lighting scheme from anywhere on the network 24/7 via web interface, VMS or directly with camera

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Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too! ow that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards


Dinner on June 23rd at the exclusive Warren Weir venue at Luton Hoo where overnight accommodation is also available. This year the Awards Dinner will be on the second day of the Next Generation Event and in the evening of the PSI Golf Day at which installers, distributors and guests will compete for the IFSEC Cup. Guests will enjoy a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced. After the meal and award ceremony our guest speaker will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette. We would encourage anyone who is thinking of coming along to book early as the numbers will need to be strictly limited. We look forward to seeing you at the security industry’s big night courtesy of PSI magazine and its many sponsors. For details of how to attend please contact David Lewis on 0208 295 8309 or email at

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INTRUDER PRODUCT OF THE YEAR 2022 Ajax – MotionCam Outdoor

The Ajax MotionCam Outdoor is an IP 55 rated combined external PIR sensor with inbuilt capture camera for use with the latest Ajax Hubs that support visual verification. Combining the best optics, processor and software algorithms, MotionCam Outdoor takes pictures in any weather, day or night.

disorienting smoke in just 30 seconds.

HKC – Quantum 70 Panel

The Quantum is a fully integrated, wireless control panel using HKC’s SecureWave, two-way technology. The on-board antennas mean that all signal paths will be optimised for end-device range. With an integrated keypad, siren and dialler, installation, says the company, will be quick and easy.

Pyronix – Enforcer v11

BT Redcare – Essential IP

Introduced to simplify the transition from PSTN, Essential IP is an all-IP alarm signalling solution that can connect via Ethernet of Wi-Fi and has eight standard alarm channels and dial capture on-board, while data sent to ARCs is encrypted end-to-end with AES.

Enforcer V11 is an all-in-one, two-way wireless control panel. The Wi-Fi Modem is now onboard meaning there is no additional Wi-Fi modem in the modem slot and delivers app compatibility straight out of the box with fast connectivity to the user’s existing router.

Comelit – Secur Hub

Secur HUB is the wireless intruder alarm system natively connected to the Comelit Cloud, which includes both WiFi and LAN connectivity. Designed for quick installation utilising techniques from the IoT sphere, the system does not require ports to be opened on the router, even for the App.

Eaton – ion10

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations.

Essence Group – MyShield

The 5G connected MyShield device features a PIR motion detector, on-board HD camera, two-way voice communication and a proprietary smoke diffuser that fills a room with harmless yet


LightSYS+ is RISCO’s flagship hybrid alarm panel, combines the features and benefits of both LightSYS and ProSYS Plus into one hybrid security system. It is designed to protect any size or type of installation enabling up to 512 zones in one single panel.

Takex – TXF-125 Series The TXF-125 series are battery operated quad photoelectric beam sensors designed for compatibility with leading wireless systems; reducing the time and cost of permanent installations and allowing the use of Active Infrared Beams on rapid deployment or temporary installations.

Texecom – Capture A20


Capture, is Texecom’s highest performing, most reliable, easiest to install range of motion detectors. The Capture A20 is a Grade 3 wired wall mount detector featuring 20m dual technology quad PIR and K-band microwave sensing, combined with active-IR anti-masking protection.

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What’s so good about PSI Magazine? Do you want to target security installers with your next marketing campaign? Here are some handy points to consider: PSI is the only UK magazine aimed solely at the installers/integrators of electronic security technology PSI is the only UK magazine that carries independent, third-party product testing PSI was the first UK security magazine to launch a regular podcast PSI interviews NSI Gold approved security installers to promote excellence PSI is the host of the Premier Awards, recognising innovation and contribution to the industry PSI has targeted advertising campaigns that include print, online, podcasts, e-blasts and social media PSI was the first magazine to launch an Open Door programme giving advertisers control over their online presence on the PSI website

From our own research we discovered that: Two thirds of PSI readers claim to have been influenced by the magazine when it comes to purchasing decisions Almost 40% of installers that read PSI do not regularly read any other UK security magazine

November 2020 – £4.00

These are just a few of the reasons why PSI (Professional Security Installer) is the best platform for you to promote to security installers. And we didn’t even mention the PSI Golf Day!


Professional Security Installer

MEET THE INSTALLER Iain Stringer of Synectics Security

PSI PREMIER AWARDS 2020 The winners are announced!

PRODUCT TEST Camect Camera Hub

If you want to reach installers, PSI should be your first choice Contact David Lewis on 0208 295 8309 |

EDITOR’S CHOICE A look at the best new products

FACING THE FUTURE How 2020 could change the security industry

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Assa Abloy – Pulse

Pulse is an electronic locking solution with self-powered cylinders and padlocks. This wireless access system combines the flexibility of electronic locking with the famliarity of mechanical security and requires no batteries or external power supply.

Bft – Compass

This access control system is capable of managing up to 32 entry/exit peripherals in a maximum of eight distinct zones with antipassback control. The system is entirely standalone and can be connected via USB to a personal computer for management and/or programming.

CDVI – iface

The iface biometric facial recognition unit offers high accuracy, high speed facial matching. In 1:N mode for 10,000 subjects, faces are identified, analysed, and compared to the database in less than one second. iface’s rapid facial matching provides a seamless user experience.

Dahua – VTO9541D Intercom

The VTO9541D apartment door station boasts a 10 inch HD capacitive touch screen that supports face, fingerprint, password, and card unlock with full duplex communication. Outdoor stations can be managed through the platform; support voice communication between mobile app and platform.

Hikvision – All-in-one Indoor Station

Intratone – SC-03 Intercom

Using wireless access control technology, Intratone’s SC-03 intercom enables real-time management and better accessibility for all users. Residents can control access permissions on their preferred digital device, while the SC-03’s integrated pinhole video camera allows them to view visitors.

Paxton – Paxton10

Paxton10 provides access control and video management on a single platform. Combining next generation access control and video management on one user-friendly, online interface enables easy management of security of any site or multisites.

RBH – Axiom Xa

Axiom combines access control and alarm monitoring with video, building management automation, asset tracking, guard tour and visitor management and many more important security functions into an elegant and versatile security management solution.

Rosslare – AY-K35 Reader

The AY-K35 features multitechnology and OSDP secure channel communication to bring more versatility, scalability and security to physical access control – without the need to replace existing credentials.

Along with video intercom, the Android 10.0 unit serves as a home or office management centre featuring visualised interfaces. With the built-in Hik-Connect App, users will enjoy the simple control and linkage among Hikvision devices. It also features integration with third-party applications.

Inner Range – Inception


Inception is an integrated access control and security alarm system with web-based software built directly into the main system controller. The system is easy to access using a web browser on a PC, tablet or smartphone.

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Get Recognised Get Registered

The Professional Register Raising Professional Standards in the Security & Fire Industry Recognising Competence and Qualifications for Individuals who Install & Maintain Security & Fire Systems.

Find out more or Register now at:

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Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. With more than 200 worldwide locations each product division has its own team of product specialists.

Norbain is a specialist security distributor of both IP and analogue technologies, boasting over £10 million stockholding of industry-leading brands – together with a guaranteed 98% availability of its catalogue lines. Norbain is also known as the home of the Vista technology brand.



Formed in 2003, DVS has quickly established itself as one of Europe’s most successful multi-brand distributors of electronic surveillance products. A fast paced and energetic organisation, DVS reportedly holds the largest stock of Hikvision's 4K cameras in the UK and boasts a Hikvision training academy.

Dynamic CCTV Dynamic CCTV is a leading Hikvision Distributor to the CCTV industry in the UK. The company supplies CCTV equipment including digital recording systems, IP cameras and CCTV monitoring equipment along with many products from other manufacturers such as Ajax, TP-Link, GJD, Iiyama, TOA, Ubiquiti, Veracity and more.


The purchase of ezCCTV in 2019 followed by the recent acquisitions of Enterprise Security Distribution and the remote CCTV monitoring company RE:SURE have given the enlarged group a turnover of £100 million, or an estimated 10% of the £1 billion Ireland and UK security product market.


Mayflex is a leading distributor of converged IP solutions including infrastructure, networking and IP security solutions. With specialist knowledge and experience the company brings together ‘best-in-class’ infrastructure, networking and security solutions to create a compatible, feature rich, value for money offering.



Nimans has expertly delivered technology for over 35 years. During this time earning a reputation as the ‘go to people’ for technology products, services and solutions. Thanks to its rich heritage the company is able to say it has been there and had first-hand experience of how technology has reshaped and transformed business.

Now owned by EET, Oprema is a multibrand distributor of CCTV, fire alarm systems, access control, intruder alarm and data products to the trade. The company has been listed as one of the fastest growing Welsh companies and strives to help customers through the provision of training, access to an expert technical team and design of bespoke solutions.


Puretech is the electronic security arm of the QVIS brand and has the mission to become a multidiscipline specialist of professional security and smart home products, supplying branded and exclusive solutions through its growing network of showrooms and account managers.

Quality Essential Distribution

Since establishment in 1997, Quality Essential Distribution has been supplying and distributing a diverse range of security consumables and equipment to the European security market and over the past 23 years has grown considerably and continues to do so.

Security Dynamics

Established in 2000, the company has grown to become a well respected supplier in the CCTV and video security market, distributing its products globally to installation companies, system integrators and authorised resellers.


Videcon is a trade-only distributor of security products and services. Trading since 1995, Videcon’s expertise encompasses all aspects of security distribution from products to training and after-care service. It is the home of the Concept Pro CCTV brand comprising security products for IP, AHD and traditional analogue CCTV platforms.



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MANUFACTURER/DISTRIBUTOR TRAINING AWARD 2022 Training is an essential part of security system technology installation - from learning about new systems to getting advice of best practices. Manufacturers and distributors are well placed to deliver such help • • • • • • • • • •

Abloy Academy BT Redcare All-IP Toolkit CDVI Access Gate Safe Paxton In-person & Virtual Training Pyronix Training on Demand QED Training Academy RBH – Axiom Approved Training Texecom Academy Videcon Training


TECHNICAL SUPPORT PROVIDER OF THE YEAR 2022 In addition to the regular categories listed over the previous pages we also have an award for the Technical Support Provider of the Year. As every supplier and manufacturer offers help for installers we do not like to restrict your voting options by listing finalists. Therefore for this category you can vote for anyone you like when you cast your awards votes online. If you have required technical assistance with an installation over the last twelve months and have been particularly impressed by the advice and service given now is the time to put that company forward for recognition. This can be for any manufacturer, distributor or organisation working in the electronic security and fire sector. Visit the PSI website and on the awards voting page and you will be able to register your vote for any company that has gone above and beyond in helping with your enquiry. There’s no shortlist to choose from, just enter the name of the company in the space provided and that will go towards their numbers. Let us know who you think goes above and beyond to help.


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To avoid future disruptions, smart connectivity of the new network allows maintenance by technicians with minimal disturbance


Connected fire alarm system secures city hospital complex Bosch has installed a connected and completely integrated fire alarm system to provide optimised safety coverage for Hospital Centro Médico Campinas in Brazil. Designed by Bosch and implemented by Brazcamp Tecnologia installers in Campinas, Brazil, the system secures the entire city hospital campus around the clock. All fire detection devices are connected via the Modular Fire Panel 5000 Series from Bosch, which has reportedly resulted in improved response times and better maintenance options via remote maintenance. To succeed, the project required retrofitting of legacy fire prevention equipment and smart connectivity to accommodate for the unique layout of the premises. The hospital campus has undergone expansions over the past five decades to add new buildings and specialised healthcare services. Ultimately, this resulted in the installation of eleven different, incompatible fire alarm panels across the sprawling campus that required individual monitoring, cleaning, and maintenance. For seamless, around-the-clock fire safety of the entire premises, clinic operators wanted a unified and future-proof system. Bosch experts addressed the situation by installing one single, fully customised solution covering the following issues:

• Fixed compatibility challenges. Integration and consolidation of all data from connected devices on the modular Bosch Fire Panel 5000 Series. Thanks to retrofitting of legacy detectors, a major cost saver, devices communicate seamlessly. • Decentralised access 24/7. Direct access for personnel via remote keypads connected in three desked areas: Main reception, on-site fire department and operation and control centre. •Entire campus on single network. Five loop modules cover all areas of Hospital Centro Médico Campinas with panels and detectors, including sensitive environments such as ICU, operating theatre, patient wards, and the hospital laboratory. •Increased safety response and situational awareness via full integration with gas detection, sprinklers, and access control. As a result, personnel can pinpoint the location of a fire precisely and unlock doors and gates in case of an event for improved evacuation. The system was installed without disruption of vital clinical services. To avoid future disruptions, smart connectivity of the new network allows maintenance by technicians with minimal disturbance. “Excellent specification and design work was carried out by the integrator and the Bosch engineering team,” said Eduardo Riguetti, safety manager, Hospital Centro Médico Campinas. As the hospital continues to grow, the flexibility of the new, future-proof Bosch solution is open to future integrations, such as access control and voice alarms.

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Bristol University upgrades security with master key suites As part of an ongoing complete security upgrade throughout the campus, Bristol University has utilised Mul-T-lock’s MTL600 master key suites, designed and installed by Guardian Security Systems in Bristol. Mul-T-Lock worked with Guardian Security Systems in Bristol, supplying the MTL600 suites to over 20 buildings across campus, all operated on a master key suite basis. Antony Blundal, Security Services Manager (Systems) at Bristol University said: “University premises present a number of security challenges due to the open nature of the campus sites. There are different access requirements across all the facilities to consider. “Working with Guardian Security Systems and Mul-T-Lock we developed a specification using MTL600, which offers high security and is flexible to accommodate these issues and remain costeffective. The master key operation is invaluable to keep maintenance to a minimum and the patent protection allows us better control of how many key copies are in existence.” The security solution is available in various formats to allow Guardian Security Systems to create master keying systems with different locking products across campus, including a range of cylinders, padlocks and locks, providing necessary protection and maximum convenience.

Music store considers fire safety and security issues Amthal Fire & Security has worked with Directors at Herts Music Centre from initial design to full maintenance services to ensure fire safety and security at its new music store. The 2,500 square foot retail space, based in St Albans, stocks leading brands in music from orchestral to contemporary and also offers instrument repairs, rentals and music tuition. Having recently revamped the business, new business owners established that the fire safety and security on site was all out of date, and concerned over its compliance and protection capability, contacted Amthal to complete a full assessment of the fire safety and security systems. David Roberts, Herts Music Centre Executive Director said that thefive-year investment planfor the store put in place after purchase included a re-imagining of what music retail should be, and a refresh of the product and service range: “Just as important, was ensuring the site itself was secure and fire safe. Amthal assessed the systems on site at the early stages of our refurbishment process so that we could modify plans in line with their recommendations. They worked around our timescales for the install and trained us with the new systems, which are smart and can be controlled remotely. Their integration with our overall building management saves on resources and

Ian Thresher, Regional Sales Manager of Mul-TLock said: “The changing nature of the university ‘ecosystem’ in the UK, with significant developments such as rising tuition fees has many implications, including consequences for the safety and security of students, staff and the public. The legal and reputational issues arising from any failure to protect and secure people, physical assets and information data, are also increasingly severe. Hence, it is integral for suppliers like Mul-T-Lock and Guardian Security Systems to work closely with universities like Bristol, to understand the bespoke security requirements and install the best solution to protect all those who attend.” administration processes, which is always welcome!” Amthal installed new fire extinguishers in compliance with fire safety legislation and also designed and installed a new cloud-based intruder alarm to accommodate the refurbished premises. Amthal now actively maintains the systems to ensure regular testing and servicing. Paul Rosenthal, Sales Director at Amthal Fire & Security said: “What Herts Music Centre demonstrates is the benefits of considering fire safety and security at the initial design and specification stage of any refurbishment programme. This way systems and access points can be considered early and layouts modified to accommodate.”


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“The 4G GSM includes many features to make the process of calling an apartment as simple as possible”

GSM technology solves entry challenge for residents A residential complex in Docklands, East London has opted for GSM technology to help it overcome the entry management challenges residents were facing. Cyclops Wharf is a riverside development that offers 180 apartments and 24 mews style houses. The existing telephone-based intercom system operated on obsolete technology which meant that the running and maintenance of the system, and any repairs or modifications required, were becoming too expensive to manage.

Alarm bell helps protect remote modular data centres

Vimpex’s ClamBell fire alarm bell has been chosen by a supplier of modular and skid mounted solutions to be fitted to the outside of the company’s modules to sound a loud, audible warning in case of fire.


The complex has four external gates and seven blocks so it required a flexible and secure system that could be quickly adapted or modified if and when needed. As well as individual entry and access management for residents there needed to be entry management for delivery companies, couriers and visitor calls too. Installer Nimata UK recommended that a new door entry system was installed. Based on the size of the development, the number of residents and the level of access control management required, 4G GSM technology was chosen with Nimata opting to install the Videx 4G GSM intercom system. Steve Cheung, Director at Nimata UK, said: “By replacing the older intercom system with the Videx 4G GSM, tenant service charges have significantly decreased as it costs a lot less to run and maintain the GSM system. The previous system was telephone-based which resulted in increasingly higher telephone charges with multiple telephones lines using the system.” Nimata UK explored other options including 3G technology but wanted a future-proof door entry management system for the complex. Mabs Alam, Videx’s Regional Sales Manager for the London and South East region, said: “The 4G GSM includes many features to make the process of calling an apartment as simple as possible. These include a graphical display with clear instructions through each step of the call and voice annunciation to clearly identify the calling process.” The Videx 4G GSM provides temporary access codes and dial to open numbers that can be added at any time for visitors requiring access for only short periods of time. Up to ten free access periods can be setup if required allowing visitors free access during certain times. Central Engineering manufactures a range of electrical, mechanical, process and communications modules, each designed to securely house equipment and plant for the data centre, oil and gas, utility, mining and marine markets. Modules are installed indoors, outdoors, onshore or offshore often in remote locations, with deployments in Ireland, UK, Europe, Russia, Middle East, Africa and South America. Jack MacNelis of local installers JMN Fire Alarms says: “As these modules are often sited in hostile, remote, mountainous areas, Central’s requirement was for a reliable and weatherproof external fire bell for its modulars that, in case of a fire, would be loud enough to warn anyone in the vicinity. ClamBell’s ‘two minutes to fit’ and rugged durability has proved to be the perfect solution.” Vimpex’s ClamBell is a fire alarm bell with a hinged design that swings shut after installation, which means it’s quick to install. With no central bolt, the ClamBell can be fitted in minutes - all installers need to do is fit the unit to the wall, wire it to the circuit and then click it shut.

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BOSCH PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: +44(0)330 1239979



Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: ACCESS CONTROL

DAHUA TECHNOLOGY UK & IRELAND Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 Email:

INTEGRATED DESIGN LIMITED Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550


ZHEJIANG UNIVIEW TECHNOLOGIES CO., LTD. RBH SECURITY GROUP LTD F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810


CUSTOM DESIGNED EQUIPMENT Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems. • Indicator Panels • Complex Door Interlocking • Sequence Control • Door Status Systems • Panic Alarms • Cell Call & Affray Systems • Bespoke Products

IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: YOU SEE. YOU CONTROL


Tel: +44 (0)1744 886600 • •

PARTIZAN Kresomyslova 384/17A, Nusle, 14000 Prague,Czech Republic

Tel: +420 608 496 889

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INTRATONE UK 114 Power Road Studios, Chiswick, London W4 5PY

Tel: +44(0)208 0379012 Email:



Tel: +44 (0) 844 8000 235


ADI GLOBAL DISTRIBUTION Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999

AJAX SYSTEMS Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai



FORTUS Fortus is a distributor of security and fire solutions. We are the largest privately owned, B2B security distribution company trading across the UK & IRE within the key industry verticals of CCTV, Intruder, Access and Fire products. With more than 20 years’ experience in technology distribution with key brands, we can support you with any size project as well as offering next day delivery.

Tel: +44 (0)1462 708820

HKC SECURITY LTD James Hill Street, Littleborough OL15 8AE

Tel: +44(0)1706 373560 Email:

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PYRONIX LTD Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100

BT REDCARE We’ve over 35 years of experience in the fire and security industry. Prepare and protect homes and businesses with our alarm signalling systems. From fast and affordable to best in the business, you can get every customer future-ready for all-IP. Simple to install, with a


choice of fixed IP and wi-fi connected options. Dual SIM and roaming 4G for resilient wireless signalling. Many of them also come with no upfront costs and all with a 10-year guarantee and 24/7 support.

TEXECOM INTRUDER Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524


Tel: 0800 800 628 Email address: Twitter: @BTRedcare Website:



PO Box 1288, Chelmsford, Essex CM1 9BQ

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777



WEBEYE LTD 6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990

CSL GROUP T: +44 (0)1895 474474 @CSLGroupLtd LIFE SAFETY EQUIPMENT




Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

60 Norden Road, Maidenhead, Berks SL6 4AY

Tel: +44 (0) 1942 322744

+440208 7127 4477

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Rod Boyland has been appointed as project manager for Monatrix's National Accounts division. Rod joins the company with over twenty years of project management experience in the security industry. "We are thrilled to announce Rod's appointment," said Paul Gillings, CEO of Monatrix. “Rod brings a wealth of experience to the company and customers, which will be an integral part of the company's expansion.”

Simon Steer

Mayflex has appointed Simon Steer in the role of Director of Sales for Security. Simon has extensive experience in the industry having previously worked for Indigo Vision for the last ten years, where his last position was Sales Director covering the UK and Ireland and prior to that he worked for an installer for eight years in the security industry. Ross McLetchie, Sales Director at Mayflex commented, “We are delighted to welcome Simon to the team, he has good technical knowledge and commercial experience and great leadership qualities which will all be crucial for driving our continued growth of our security focused business.”

Don Joos

Acre has announced that Don Joos will join the executive team as the company's new CEO, following the retirement of Joe Grillo. Don is a proven and experienced technology leader who is well-positioned to lead Acre through its next phase of growth. Tzachi Wiesenfeld, Chairman of the Board of Directors, Acre said "As a veteran leader with experience in the dynamics of the high-tech markets, Don will play an integral role in furthering our geographic and target market reach. I couldn't be happier to have him on board as we capture significant opportunities to help our customers secure their world. "I'd also like to thank Joe Grillo for his tremendous contribution to Acre, as the founder of the business back in 2012 and its CEO ever since. We wish him the best in his future endeavours."

Kevin Moreland

Safer Security Group is further strengthening its business acquisition expertise with the appointment of an experienced marketing professional. The company has acquired the services of Kevin Moreland as its new Head of Marketing as it pursues its strategy of building its Scottish business with a drive into the rest of the UK and Europe. Kevin, who joins Safer Security Group from Stewart Milne Homes and has more than 20 years’ experience in national and international markets, will develop a focused strategy at Safer Security Group, which includes the Safer Scotland business. He will draw on his impressive track record in the full range of marketing, social media, advertising and branding skill sets to develop campaigns and create data-driven insights to crystallise core business objectives.

Peter Kernachan

Comelit-PAC has appointed Peter Kernachan to champion training in its new Manchester offices, facilitating new opportunities for customers to build on their knowledge of Comelit-PAC products and services. Peter is evolving his role in the team having built up a significant product knowledge since joining the PAC company in 2013 after 29 years in the electronics servicing industry.