PSI Magazine July 2022

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PSI Magazine JULY 2022

July 2022 – £4.00

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Professional Security Installer

MEET THE INSTALLER Charlie Salamone of Avanza

PRODUCT TEST Essence Group – MyShield

CAMERAS AND CLIMATES Video helps beat pollution

EDITOR’S CHOICE A look at the best new products

WHO MADE THE CUT? PSI Awards and Golf Day winners are revealed

Discreet perimeter protection with the NanoShock

NANO/SHOCK-WE A small, highly effective and superfast to fit wireless shock sensor The NanoShock is a compact Grade 2 wireless shock sensor that fits out of sight within uPVC frames, while delivering easy professional setup and reliable protection. This accelerometer device features auto-orientation, pin-hole sensitivity setup and LED indication for rapid calibration, as well as a conformally coated PCB for stability in changeable environments. It has excellent wireless range and 2 years battery life.

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July 2022 – £4.00

July 2022

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Professional Security Installer

5 Editorial What first attracted you to the security sector? According to a group of apprentices attending an event recently, word of mouth is the reason they are on board

MEET THE INSTALLER Charlie Salamone of Avanza

PRODUCT TEST Essence Group – MyShield

6 Industry news News and events from the security and fire sectors

11 Appointments

CAMERAS AND CLIMATES Video helps beat pollution

Movers and shakers from the security industry

13 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

PRODUCT TESTING 16 Essence Group – MyShield The 5G enabled PIR, video and fogging device is put through its paces by an independent reviewer

21 Proactive video monitoring Video monitoring has now moved into the mainstream on the back of dramatic technology improvements. We talk to John MacMahon of RE:SURE to find out more

24 PSI Premier Awards 2022 All of the winners in this year’s campaign, as voted for by you, are revealed

EDITOR’S CHOICE A look at the best new products

WHO MADE THE CUT? PSI Awards and Golf Day winners are revealed

Making the cut In this edition we reveal the winners of not only the PSI Golf Day but also the PSI Premier Awards, as voted for by security systems installers. Did your friends and favourites win?

35 Meet the installer Security life with Charlie Salamone of Avanza

38 Golfing skills on show Around 80 golfers from the security industry competed for the prizes at this year’s PSI Golf Day.


41 Cameras and the climate Does CCTV have a role to play in cutting emissions?

44 Social media The posts that caught our eye on the PSI Instagram feed

45 Meeting the next generation

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: Twitter: @SecurityDrum

The recent Next Generation event in Luton brought to the fore a number of thought provoking issues. We take a look at which subjects were discussed

DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail:

49 Securing your supply chain

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail:

The problems surrounding the supply of goods around the world have been well publicised, but how can you ensure a steady flow?

52 Tried & Tested An overview of some of the latest tech tested by PSI

Your at-a-glance guide of essential contacts

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2022

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail:

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail:

ISSN: 1360-6476


61 The PSI Directory

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Job satisfaction Late June saw the Next Generation event take place at Luton Hoo on the day before the PSI Golf Day. The range of seminar topics on the agenda put together by Skills for Security raised some interesting observations


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here were a number of fascinating talking points raised in the Next Generation Skills Talks agenda recently (see later in this edition) none more so than the ones put forward by the apprentices in attendance when quizzed by George Zitko of Zitko Group. The main thrust of the interactive presentation was to get the young installers working together in teams to discuss various aspects of their job and why they do what they do. Most appeared to have come into the security sector by recommendation of word of mouth, ie they already knew someone who worked in the industry. This would tell you that, in the main, those people who do not know anyone who is already in the security sector, don’t consider it as a potential career. As George pointed out, the industry isn’t always seen as being as technologically sexy as some other vocations, but anyone working with modern electronic systems know this is not the case. We are often at the cutting edge of tech; take AI and cloud adoption for example. Another line of questioning concerned what the installers liked the most about their jobs with customer satisfaction, variety, job security and money being the common answers. From their employers the apprentices put forward training, support and good pay as being the most appreciated benefits they receive. For those at the event it looks like the security industry is set to offer a great career path as the readers of this magazine have already enjoyed, however the lack of general awareness regarding the value of the sector as an employer is worrying. We know there is a shortfall in the number of installers coming into the sector and this is not helped by the lack of presence for the role in the job market for anyone looking for a career that offers so much. Well done to all of the golfers who won prizes at The PSI Golf Day this year. We had 80 golfers from the security industry competing for the main trophy but it was Andy Coles (left) of Hikvision who won with a score of 44pts beating his nearest rival by one point. No doubt he’ll be glad to talk you through his round...!

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Academic study into retail loss prevention is announced Concept Smoke Screen is partnering with criminologists from the University of Lincoln look at retail loss prevention and on crime in surrounding communities. The new partnership was born out of Concept’s “Connected” campaign, which urges a rethink of the private security industry’s approach to crime prevention. A significant part of the Connected project focuses on collaboration between academia and industry to address structural-level causes of crime and approaches to tackling them. This initial study, with the Criminology team of the School of Social and Political Sciences at the University of Lincoln, will also act as a pilot Lauren receives a bouquet from Sarah Steer, Astra’s Director of Finance, People and Compliance

Apprentice course success for Astra Security’s rising star Astra Security has announced that Lauren Pinker has completed her Level 4 Improvement Practitioner Apprenticeship course. The course, which ran for 14 months included topics such as Team Leadership; Project Management; Presentation and Reporting and Change Management, and is delivered by Skills Training UK. Paul Furnival, Trainer Assessor,


for further investigation into the way that security systems manufacturers and security users can work cooperatively with researchers to share data, providing insights into criminal trends and patterns which have not traditionally been available to either group. “We’re hugely excited about this new partnership and the insights it will provide for ourselves and our clients,” Concept MD Matt Gilmartin said. “We see it as both extremely valuable in itself, and as the first step in an ongoing collaboration with the University of Lincoln team. Data is absolutely critical to intelligent crime prevention planning, and being able to assess that data in a wider, holistic context will allow us to make smarter choices about how and where our systems are deployed. And we’ll also be better able to advise Smoke Screen users about the broader social impact of these sorts of loss prevention measures.” Dr Nick Cowen will lead the quantitative data team on the project: “By pooling data from across multiple sites and multiple retailers, we expect to be able to produce precise and up-todate estimates about the impact of loss prevention strategies, as well as where, when and how the application of these strategies is likely to be most effective,” he said. “Additionally, because we will be establishing the broader social impact of effective loss prevention on the public’s experience of crime and disorder, we anticipate that this will help Concept’s clients substantiate and document their contributions to wider public values according to Environmental, Social and Corporate Governance criteria.” Skills Training UK said, “Lauren has been an excellent learner, she has challenged the content, and applied it to a project that is both strategic and contemporary, which in my experience, is unique in terms of the outcome. It has been a pleasure to guide Lauren through the Improvement Practitioner process.” Lauren said, “I’m so pleased to have completed the course, which will really help me in my role here at Astra. It’s given me confidence to deal with work situations and challenges in a different way, and great that I’ll be using the skills and techniques from the course to help me going forward.”













EDIT news july22_PSI_feb15 30/06/2022 18:21 Page 4

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RSPNDR partners with Loxal for alarm response integration RSPNDR, the Canadian company that launched its alarm response service into the UK earlier this year, has announced that it has partnered with Loxal to integrate its digital access control systems into the platform. RSPNDR uses an Uber-like platform that links into monitoring stations to collect alarm events and then pass details directly to the

nearest available guard in their network. The guard is then guided to the site where they conduct checks, take photographs and report findings. The partnership with Loxal means RSPNDR can now pass a unique, one-time use PIN to give the guard access to keys to enable internal inspections without compromising on the speed of the response or increasing cost. “We are excited to leverage the benefits of Loxal’s digital key safes and lock devices to expand our service offering in the UK,” says Mark Zimmerman, CEO of RSPNDR. “Key holder response has traditionally been slow and expensive. Integrating Loxal’s intelligent digital locks into the platform for our guard network allows us to offer a faster service to customers.” “Combining our digital access devices with a new response service like RSPNDR is an exciting development for the UK market,” says Loxal CEO David White. “Rapid response with secure key access from a national network should prove compelling.”

• Mayflex has signed a distribution agreement with Pelco to distribute their security and surveillance technology including video management and analytics software, infrastructure, cameras, and related services. • Eagle Eye Networks has joined the Zitko Talent community. The company will be providing training courses and workshops, while contributing to Talent’s development as a member of its industry steering group.

Vemotion relocates to new European Head Office Vemotion Interactive has relocated its European Head Office to Aberford, West Yorkshire. Situated ten miles east of Leeds, Vemotion’s new European Head Office building takes advantage of key transport links. The office


move is designed to provide enhanced customer support, training and warehousing, to cope with the increasing demand for streaming software and hardware solutions. “We have seen activity in the streaming video sector really ramp-up latterly, so much so that we are currently recruiting for engineering and support roles,” says Steve Haworth, CEO at Vemotion. “We are delighted to address the increase in demand for our range of low bandwidth video streaming products with a relocation to our new premises. From the new office base, we plan to further support our integrators and end-user customers with improved, modern office space, demonstration facilities, product training and a more spacious warehouse, supporting ‘in-stock’ sales delivery and faster product lead times.”

EDIT news july22_PSI_feb15 30/06/2022 18:23 Page 5


BSIA launches cyber assurance registration scheme for technology manufacturers The British Security Industry Association (BSIA) has launched a security equipment manufacturer’s cybersecurity registration scheme through its special interest group, the Cybersecurity Product Assurance Group (CySPAG). The new self-declaration registration scheme is based on the requirements of BSIA Form 343 Manufacturers of safety and security systems cybersecurity code of practice. Its aim is to provide a level of confidence to the supply chain that product procured for use in safety and security systems have been produced by CySPAG registered manufacturers who have processes in place to manufacture, supply products using cyber risk mitigation techniques and provide ongoing support throughout the product lifecycle. To support the scheme, the BSIA has created a CySPAG registration website, which allows companies to self-declare that their product(s) are produced using the process described in the BSIA’s Manufacturers of safety and security systems cybersecurity code of practice. Once accepted, the company will receive a certificate and can use a CySPAG badge of assurance on their products. The self-declaration will be valid for twelve months from the date of acceptance to the scheme, at which point the self-declaration must be renewed for ongoing registration. The scheme is open to both members of the BSIA and also non-members, with registration fees based upon the company’s status. Over the coming months the BSIA is planning to launch a scheme for installers. Glenn Foot, Chairman of CySPAG and Product Manager, Eaton, said: We are delighted that CySPAG has launched this new scheme. It is important that the industry takes responsibility for itself rather than being dictated to by other organisations.” Steve Lampett, Technical Manager, BSIA, said: “This scheme should provide confidence throughout the supply chain that cyber security has been addressed at a product level and if installed correctly will remain secure for the life of the product.”

The interview that gets the facts from the top This month Simon Banks talks to Luke Gunn, Technical Training Manager at Marlowe Fire & Security Group. Luke’s role includes managing the Apprenticeship Technical Training via the Marlowe Academy. How did your journey into the Fire and Security sector start? I started as an apprentice at Swift Fire & Security, since acquired by Marlowe, 15 years ago. After I left sixth form college, I knew I wanted to get into electronics. The obvious route was to become an electrician. However, a family friend and now Marlowe colleague, Darron Gee, suggested I looked at the Fire & Security sector. I loved my apprenticeship, although compared to today’s standards, there was a real lack of structure to the programme. I mostly spent time on site as a trainee. It was security-focused, but with some fire projects as well. Can you tell us about the Marlowe Academy? Today we have 30 engineer apprentices in our Academy. Our apprenticeship course is operated in partnership with Skills for Security. They help us to deliver the FESS Trailblazer to our Apprentices, whilst at the same time we can provide them with training on the ‘Marlowe Way’. Marlowe Fire & Security Group incorporates several brands, and the Academy is very much a ‘Group’ initiative, with input provided by teams across the business. Marlowe Academy’s strategy is to provide support and development for everyone across the Group, not just our engineers. Whilst my focus is on supporting our technical teams, our support and leadership colleagues also receive regular development via the Academy. This is all part of the Group’s ACE (Attract/Cultivate/Engage) People plan, with our Learning and Development Manager overseeing those developments. Are apprentices worth the investment? Yes! We have a known skills shortage in our sector and for a large provider like Marlowe, it can be difficult to find the engineers, particularly the multidisciplined engineers we require. We want to combat this by investing in our people and growing a sustainable workforce. Today our apprentices form an essential part of our workforce and many of them are moving up the career ladder within Marlowe. Due to the success of our apprentice programme, we have also expanded it to include taking on trainees, such as training exforces staff. How do apprentices compare to other more experienced engineers? I find that apprentices can embrace and understand new technology and innovations, which is exciting for us as a business. It helps us to understand how we can evolve and expand our business offerings and capabilities, understanding that technology underpins this. Our experienced engineers have fantastic skills and knowledge which means we have a diverse workforce for our range of services and a great team of supportive engineers keen to help newer apprentices find their feet and embrace their new roles. Some of the older systems we manage or inherit are using technology that is no longer sold, so it is challenging to train newer staff on these systems. The importance of maintaining a diverse team means we can meet the needs of all our customers which gives us strength as an industry leader.

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EDIT ­ ed choice july22_000_PSI_jun15 30/06/2022 18:54 Page 1


EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in dayto-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Padlock made from single block of hardened steel

Real time 2MP frame rates from vandal resistant dome The Concept Pro CVP5325DNIR-IP2M/2.8 from Videcon is a network camera that has been designed with the user in mind. The vandalresistant external compact vandal dome features a 2.8mm fixed lens, smart infrared LEDs with 20m illumination range, and provides 2-megapixel video at real-time frame rates. Designed for optimal connection with the Concept Pro VUHDIP range of network video recorders, this camera provides IP video features including VBR+ smart video codec, H.265 support, true wide dynamic range, and automatic region of interest detection.

For security applications such as perimeter fencing or remote sites, the ABUS 93RK steel monobloc padlockoffers extreme resistance to the elements and is resistant to attack. The ABUS 93RK has a shackle and lock body manufactured in Germany from hardened steel with a patented Nano Protect coating that makes it resistant to the elements, ideal for harsh and exposed environments. The robust body of the padlock, manufactured from a single block of hardened steel, protects the cylinder from physical attack methods. The ABUS 93RK is certified to EN 12320:2012 with the highest ratings for durability, corrosionresistance, and security.

NOTE: All technical specifications listed are provided by manufacturers

Simple lockdown and emergency warning alarm system solutions Vimpex has announced two new products to its range of detection, evacuation and alarm systems with the launch of Identi-Cryer and StroBell. Identi-Cryer is a simple lockdown and other emergency warning alarm system solution for public buildings, schools and offices. The unit is a voice sounder that provides clear, unambiguous verbal messages that describe the state of alarm to occupants, required actions and, in some cases, coded messages. It requires no special wiring, is easily retro-fitted and has seven user-definable messages from a library of hundreds. The new look StroBell is a combined fire alarm bell and visual indicating device that is ideal for installations that require both a traditional bell tone and a visual alarm. StroBell uses the same hinged design as Vimpex’s ClamBell meaning reduced installation time; once fitted to the wall and wired to the circuit, the StroBell clicks shut, eliminating the overcomplicated installation process of other bells.


EDIT ­ ed choice july22_000_PSI_jun15 30/06/2022 18:55 Page 2


Camera provides 360° view in 30 seconds

Bosch has introduced the MIC IP fusion 9000i 9mm camera, offering a wide thermal view to increase the level of security in perimeter detection applications. Equipped with a 9mm lens, the new camera expands the current MIC IP fusion 9000i line-up of AIpowered security solutions. Designed for short range perimeter security at critical sites, the MIC IP fusion 9000i 9mm camera delivers 360-degree coverage in 30 seconds. Obtaining a full circle view reportedly lowers security costs per square meter, resulting in customer savings. The camera is protected by full metal housing and offers the same level of longevity and reliability of existing 19mm and 50mm lens models. It employs metadata fusion, to blend object detection data from both thermal and optical video analytics streams and display them in one view. Metadata fusion focuses on the invisible things that need attention and provides operators with overall awareness of their environment regardless of which video stream they are watching.

Wireless access solution for full lockdown control SMARTair from Abloy UK offers users the ability to open, lock or maintain access to individual doors or zones to deal with an emergency. With a single command, doors equipped with SMARTair devices may be set to ‘Block Mode’ and can only be unlocked with a specific credential. This means that apart from designated staff, no one on-site can move around freely. Alternatively, the ‘Emergency Close’ function can lock all openings remotely and simultaneously, but an authorised credential may still unlock them. As a third option, every device can be set to ‘Emergency Open’, which unlocks them all. This could provide fire services with instant access to a whole building or site, for example. 14

Ultra-compact video encoder and recorder

Vemotion Interactive has released the VB-200, a compact, two-channel HD video encoder and recorder. Delivering ultra-low latency, highresolution live streaming HD video transmission over GPRS, 3G, 4GLTE, 5G, Wi-Fi and Satellite networks, the new VB-200 provides two simultaneous HD video (1920 x 1080) output streams, from one or more connected cameras. Measuring 93.5mm x 82mm x 20mm, the VB-200 can provide close-up monitoring of any defined aspect of a particular scene. In conjunction with digital and optical PTZ, areas of a specific scene of interest can be simultaneously monitored to reveal enhanced detail. Suitable for installation where space is limited, VB-200 video can either be streamed live or recorded on-board.

PTZ camera range with seamless VMS integration

360 Vision Technology has launched TX Direct, a static IP address wireless PTZ camera available in the Predator (HD, thermal and radar) and Invictus model ranges. Offered alongside the existing wireless TX camera range, TX Direct camera technology offers installers and end users the advantage of seamless, direct ONVIF integration into Video Management Systems (VMS), rather than via a hosted server or third-party software. Providing high definition 1080p, 25fps, 2048 kbps, CVBR images, TX Direct enables the freedom to easily add and set-up new surveillance cameras beyond the coverage of existing hardwired CCTV cable infrastructure, and is a cost-effective alternative to fibre networks.


• AI based object detection - Person, Face, Vehicle, License Plate • AI based enhanced image processing - WiseNRII, WiseStreamIII


• AI search support for Genetec, Milestone & Wisenet Wave • Wide range of camera types and resolutions from 2MP to 4K • Next level cybersecurity - UL CAP, FIPS 2.0, NDAA compliant

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Essence Group - MyShield curved rear cover has six drill-through points that can be used for flat wall or corner mounting to suit the location. A pair of spirit level bubbles within the rear cover assist with levelling. It should be fitted at a height of 2 metres to the bottom of the unit. For the electronics module, a suitable micro-SD SIM should be clicked into the readily accessible socket before fitting the battery pack. The battery holder is removed by pressing a retaining button in the main cavity for the fog canister. This holds 6 x CR123A 3-volt Lithium cells arranged as two series connected sets of three, giving two 9-volt feeds to the device through its 3-pole connector. With the battery pack fitted into the unit, there is a short time for initialisation which is completed once the LED stops flashing. Access to the device is through the Essence, MyShield app that can be downloaded from the iOS or Android stores to suit the mobile device being used. An Android device was used for the testing as a “User not found” message was presented when attempting connection from two different iOS devices; this was possibly due to the configuration of this demonstration unit and it is likely that Essence technical support could quickly resolve this issue. Once the device has initialised it is added to the mobile app using the QR code on the device’s top plate or by entering its serial number. Once connection is confirmed the unit can be slid onto its wall-mounted rear plate. The fog canister is then slid into the unit and its handle rotated to secure it in place. Finally, the bottom cover is slid back on to complete the installation.

Status and settings


he Essence MyShield unit is promoted as a 5G enabled Security Fog Generator Device and is aimed at home and small business owners. It incorporates a PIR detector and HD camera and when triggered allows the property owner or central station to confirm an intrusion and if required to remotely deploy fog (also referred to as smoke). The easily replaceable MyShield smoke canister produced smoke that is non-toxic, non-stick and non-lingering.

What’s in the box? MyShield PIR camera Fog canister Quick guide


Getting started The Quick guide gives a limited amount of information, but sufficient for a simple installation. This consists of removing the unit’s base and rear cover which both slide off. The

The app home screen gives an overview of the unit’s Armed / Disarmed status and access to basic menu options, including battery and signal level plus any status notifications. The device name and firmware version is shown with settings for speaker volume, motion detection announcement on/off, and Fog deployment warning on/off switches. Once logged in to the app, the menu options are arranged in the following order: Home: Property Armed / Disarmed status with activation button and access to drop-down menu list. Account: Name and e-mail details, password change option and log-out. Devices: Confirmation of available devices and when selected, status information and audio settings.

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EDIT test1 july22_000_PSI_mar15 30/06/2022 19:04 Page 2


(continued from p16)

Operating temperature range is given as -10°C to +55°C and the casing has an IP21 rating.


When the PIR is triggered, an alarm is sent to the operator’s mobile or workstation within a few seconds. In practice this was found to be within 4 seconds to reach the mobile device and a siren warning occurs within around 12 seconds


Users: Details of the user and their account details. History: Activation and tamper reporting with Date and Security / Technical filtering options. Media Gallery: Video clip and still image gallery. Settings: App protection options for PIN access and Language options. About: App version and licensing information.

Hardware The overall dimensions of the unit are 208mm x 132mm x 78mm (H x D x W) with a weight of just over 1kg. The fog canister has dimensions of 132mm height including contacts x 65mm diameter (71mm including locking ring lugs). The canister contains a pair of CR123A 3-volt Lithium cells to power its own electronics and a solenoid that activates a flap in the housing base and releases the fog. A voltage across the two terminals is used to momentarily activate the solenoid and trigger an on-board sounder. The app advises that once the fog has been triggered then the main unit batteries must be changed. The specification details that these batteries should have an operational life of up to three years in normal use. Tamper monitoring is used to detect removing from the wall, canister removal, and battery compartment access.

The camera has a very wide-angle lens giving an angle of view of 140° horizontal x 79° vertical with a useable coverage up to 12 metres. The image is HD at 1920 x 1080 pixels with H.264 video encoding. For night-time viewing internal white (visible) LED lighting is used. This is specified to 6 metre coverage. When the device is armed, a 5 second countdown is given on the remote device then the unit is armed. When the PIR is triggered, an alarm is sent to the operator’s mobile or workstation within a few seconds. In practice this was found to be within 4 seconds to reach the mobile device and a siren warning occurs within around 12 seconds. The device issues an audio warning on site “Protected area, leave immediately” and this is repeated three times. During this time a video clip of the intrusion is created and sent through to the operator. This normally may take up to a minute to be received at which point the operator can decide to deploy the fog if the audio warning fails to deter the intruders when there is a verified intrusion taking place. An additional “Swipe to deploy” slider control is used to prevent inadvertent activation of the fog deployment. Once activated the device issues a further site audio warning, “Deploying fog, clear the area” that is repeated as an additional deterrent as the fog is released and a scene image is taken to confirm the action. The fogging is specified for rooms up to 100m3 and releases for approximately 30 seconds. A notification is then sent through to the operator and a reminder that the canister has been used is issued. The short video incident clips have basic replay controls and play speed adjustable from 0.5 times to 1.5 times in 5 steps.

Conclusion An interesting battery-operated remote security device with long operational duration that is easy to install and operate.

8.0 out of 10 NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

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The proactive CCTV approach Video monitoring has now moved into the mainstream on the back of dramatic technology improvements. Here we look at the market and find out why audio is an essential addition to any CCTV installation he rise in the use of CCTV has led to an increase in take up of professional remote monitoring of video providing both verification and crime prevention. The technology on the market today including 4K cameras, analytics and IP streaming have helped improve performance and raised the bar in terms of what services can be provided to customers. Here, we talk to John MacMahon, MD at RE:SURE, about how the innovations in camera technology have made the adoption of video monitoring services mainstream and an essential part of the security process for both commercial and domestic installations that installers should be promoting to their customers.


How have monitoring services changed over recent years? The main shift we are seeing is the move away from monitoring alarms and signals to video. Ultimately with the development and widespread use of Broadband we have the ability to transmit video and audio triggered by sensors which all means that the operator can see what is actually happening and thus match the response given to the notification to suit the event. Those in the monitoring station now have more information about what is going on at the customer's site so they can make a more informed choice as to the best form of response. With an alarm system the operator would call the customer and report that the alarm has been triggered in a certain zone and that is as much as they would know. With video the operator can explain what they are seeing, they can make a decision with the client and if audio is activated then they can challenge the intruder. Video monitoring, especially with audio, allows you to be proactive rather than reactive

to an event. Essentially it is a much better service for the customer to receive a call to say that someone has just been warned off the site than phoning them to let them know that someone had broken in. I believe that there is a real shift away from services that just tell you that there is currently an intruder on site. Have customer expectations changed too? I don't think that they have changed that much, but what has happened is that the security technology is now allowing us to match their expectations of the systems. Up until recently I don't think the technology that was driving the alarm was good enough to avoid missing incidents, and trying to explain that to the customer was very challenging because they could review the video themselves and question why the monitoring station didn't see the intruder. And of course, on the flip side of no activations are too many activations! The only way we have to prevent too many alerts is to switch off the camera which takes away any opportunity of identifying the event or the person involved. For some time it was not always possible to deliver what the customer was expecting whether that was due to the detection technology not being good enough or another factor. Today however, we are much more able to deliver what our customers want and provide a better service that installers can confidently sell

John MacMahon of RE:SURE

“Those in the monitoring station now have more information about what is going on at the customer's site so they can make a more informed choice as to the best form of response”


EDIT Interview psijuly22_PSI_mar15 30/06/2022 19:21 Page 3


(continued from page 21)

“In Ireland there will not be a single monitored CCTV system that goes in without audio whereas in the UK it will be the exception that does include audio”

Listen to the interview with John in the PSI Security Podcast


and comfortably support. The commercial market has always been aware of the benefits of monitoring security systems, and I think the domestic sector is now beginning to take on the services, previously perhaps seen as an unnecessary expense, because they want to protect their property and their family better than the non-monitored option would provide. The improvements in the technology have helped here too. So what has been the major technology game-changer? I would say that AI has had the most impact on the capabilities and performance of the security systems we have today. Some of the brands we work with including Camect and Ava are able to take the information gathered by high resolution cameras and recognise, for example, specific animals, vehicles or people. This allows us to provide extremely reliable notifications and do more with the information. I fully expect that AI developments will go right across the board in the future and feature even more in a widening video monitoring service provision. What technological changes have you made to improve results? In order to deliver the reliable, preventative monitoring solution that everyone wants, we developed our own app specifically to deal with the controllability of alarms. RE:SURE I/O essentially removes the keypad for arming and disarming a CCTV monitoring system. The major challenge we wanted to address was that of recognising genuine intruders rather than people who are supposed to be there and we have done this through the app being more autonomous and controllable. The ability to arm or disarm the system includes multiple zone control so for large businesses, this means less chance of the property being compromised if staff are just on one part, while home owners can be in one part of the grounds and know that an intruder cannot break-in simultaneously in another part.

Have you noticed any differences between Irish and UK security installations? We are based in Northern Ireland so we work in both markets. I would say the biggest difference between the two is that in Ireland there will not be a single monitored CCTV system that goes in without audio whereas in the UK it will be the exception that does include audio. We ask people to consider why they are carrying out the installation and having cameras without audio just makes you witness the crime, but with audio you have the ability to do something about it. Ireland has had a very competitive CCTV market in the last 20 years and the market is still growing very quickly while in the UK it is more mainstream, but without adding audio, installers and their customers are missing a trick. Where does the installer fit in the provision of monitoring? It is the installers that have the relationship with the customer and have access to the market and they will be the ones who initially specify and sell the solution. There has been a sharp rise in the popularity of self-install systems recently but it is the professional installers, along with ourselves, that need to ask the customer what it is that they want the system to do because ultimately a self-installed and self-monitored system won't give them what they really want from a security system. I have had it said to me that our days as a monitoring station are numbered because of self-monitored technology, but I would say it is the complete opposite - people have a life and want to be able to go on holiday, they can't be monitoring their cameras all of the time. Outsourcing an installation and the monitoring is the way people get the protection they want 24/7 without having to manage their own security. People do think they can selfdeliver but once they try it and experience the inconvenience of unwanted activations and installation problems they usually realise their mistake and contact a professional. The installer therefore has that initial relationship with the customer and can bring them to us so we can take care of the proactive monitoring provision.






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EDIT awards dps July22_000_PSI_aug14 30/06/2022 19:46 Page 1


AND THE WINNERS ARE…. Warren Weir at Luton Hoo was the venue for the PSi Premier Awards 2022 Dinner. Here we reveal the companies and products that security installers voted winners in this year’s campaign

CCTV PRODUCT OF THE YEAR 2022 Hikvision – Pro Series 8MP The ColorVu camera features Live Guard, strobe light and audible warnings, AcuSense for reducing false alarms and clear imaging against strong backlight due to 130 dB WDR technology reportedly offering full colour images 24/7.



ather than take the opinions of a panel of industry judges, the PSi Premier Awards seeks its list of finalists, and ultimately its winners, from the people who buy and install security equipment. Because of this, the Awards are genuine notices of approval from the security industry and each of the companies that reached the final stage of the campaign should rightly be proud of their achievement. This year saw over 3,000 voters take part in the campaign. This is why the glorious Warren Weir at Luton Hoo was a buzz of excitement in June as the winners of this year’s awards campaign were announced by guest speaker television personality Paul Sinha and PSi editor Andy Clutton followed by a casino night. And so without further ado, let us now reveal the winners:

Winning yet again, Texecom Cloud’s built-in remote maintenance and Health Check services automate and record the maintenance process, making it easy for installers to offer maintenance contracts and saving unnecessary site visits – adding recurring value to end users and saving installation companies time and money.

TECHNOLOGY INNOVATION OF THE YEAR 2022 CSL – GradeShift Pro 2 GradeShift Pro 2 Radio + Radio, which provides wireless 4G dual-path signalling at any grade, is part of the DualCom Pro 2 range and is a dualpath signalling solution utilising a combination of two radio paths. Each SIM operates on an independent network from the other for total resilience.


EDIT awards dps July22_000_PSI_aug14 30/06/2022 19:47 Page 2




ADI Global Distribution

LightSYS+ is RISCO’s flagship hybrid alarm panel, combines the features and benefits of both LightSYS and ProSYS Plus into one hybrid security system. It is designed to protect any size or type of installation enabling up to 512 zones in one single panel.

ACCESS CONTROL PRODUCT OF THE YEAR 2022 Dahua – VT09541D Intercom The VTO9541D apartment door station boasts a 10 inch HD capacitive touch screen that supports face, fingerprint, password, and card unlock with full duplex communication. Outdoor stations can be managed through the platform; support voice communication between mobile app and platform.

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. With more than 200 worldwide locations each product division has its own team of product specialists. Congratulations to all of the finalists for making the final cut and a big “well done” to the winners. The call for nominations for the PSI Premier Awards of 2023 will begin in Spring next year.



Casino night winner Rudolf Rohr of barox picks up the smart watch prize courtesy of Videcon


EDIT ADI Award July22_000_PSI_mar15 30/06/2022 19:51 Page 1



ADI Global Distribution UK voted Distributor of the Year 2022 by the readers of Professional Security Installer magazine for a record 13th time


“I believe our success is driven by our people, and this award is a reflection of the commitment the ADI team shows our customers, and on behalf of everyone at ADI we thank once again everyone who chose ADI as their distributor of choice” 26

ecently appointed UK and Ireland Country Manager, Simon Allan said on the award win, “We are thrilled to win this prestigious award, voted for by installers and industry professionals. In my short time with the business, I have seen the hard work and dedication the UK team demonstrates in making sure our customers receive the best customer experience and the products they need for their project. I know everyone in the team is immensely proud to win this award and thank everyone who voted for ADI.” ADI continues to strive to be the market leader with the broadest product range and an experienced, passionate and knowledgeable team supporting around 8,000 customers across the UK and Ireland. Key to ADI’s success is the added value offered to the customer including dedicated technical support and field support engineers, project services, training programs and a 24/7 digital branch where you can place an order and get up to the minute stock availability among other features. It is a company truly powered by people, whether you are visiting one of our 28 branches, talking to our sales team, or a support function, everyone follows our core values most notably "Start with the customer and Act as one Team" and that is reflected in the customer and supplier relationships that we build. In a challenging year for the industry, with supply chain issues and increasing costs, our team does its best to mitigate the challenges

and ensures that the service to our customer is of the highest quality. We are constantly looking for new products and suppliers to strengthen our offering and work closely with our suppliers to add the latest products and innovations to our portfolio. We are investing in our infrastructure with branch redesigns and in branch stock to improve the customer experience. With our team at the heart of our business we also invest in our people, growing our team and strengthening support in areas including Pro AV, E-commerce and technical support. Whether your project is a small residential project or a national multi-site, cross category project, ADI can support you with a range of products and services and is the only distributor to offer solutions across all security, fire and pro AV categories. Whatever your needs ADI has a solution. “I believe our success is driven by our people, and this award is a reflection of the commitment the ADI team shows our customers, and on behalf of everyone at ADI we thank once again everyone who chose ADI as their distributor of choice.”

Project1_Layout 1 25/05/2022 15:32 Page 1

THINK VISIBLE The SC-03 isn’t just a point of access. It’s a wireless solution that promises an advanced user experience, with scrollable functionality and a vandal resistant, durable and full colour screen. Better visibility with its light sensor and excellent functionality with its online remote management system.

The quality you are used to with new features you won’t want to miss.

Discover Intratone’s SC-03 wireless intercom.

EDIT Texecom Award July22_000_PSI_mar15 30/06/2022 19:58 Page 1




Texecom Cloud makes system programming simple, quick and easily accessible – so much so, you’ll never need to program from the keypad again

Discover more about Texecom Cloud, and the benefits of adding Texecom Monitor primary alarm signalling here:


e are delighted that Texecom Cloud has won Software/Analytics Product of the Year in the PSI Premier awards 2022. The Awards campaign annually recognises the innovation, service and quality of the security industry’s highest achievers from across a number of disciplines. We would like to say a huge thank you to the UK’s security installers who gave us their vote and helped us win. Texecom Cloud allows installers to manage, configure and control their alarm system portfolio. Installation companies save money and increase revenues by being more efficient and adding value to their customers. It is a web-based portal operating on any internetconnected device and is compatible with SmartCom communicating Premier Elite systems. Key features include:

Texecom Monitor Having a Texecom Cloud account also allows installers to access Texecom Monitor, which offers signalling to leading Alarm Receiving Centres and is part of Texecom’s suite of digital solutions specifically designed to help you grow and optimise your business.

End User App Management Texecom Connect puts users in control of their security systems. Available on Android or iOS, the Texecom Connect app allows users to control Premier Elite security systems directly from their compatible smartphone or tablet device.

Add Texecom Connect Users – Within your Texecom Cloud Account, you can create a site before you connect a panel, this means that you can enter the user’s details in the office in preparation, and then just attach the panel to the site when you get there.

Remote Maintenance Texecom Cloud’s built-in remote maintenance automate and record the maintenance process, making it easy for installers to offer maintenance contracts and saving unnecessary site visits. Health Checks – Automatically monitor systems regularly to ensure correct operation. their entire portfolio of alarm systems, providing peace of mind that all systems are operational, and identifying any issues that may otherwise go undetected. Comply with Standards – European and British Standards mandate maintenance checks for any insurance approved system with police response. Service Reports – Gold Membership provides formatted service reports that provide authoritative information regarding their system status, automatic emailing of services reports to either staff members or directly to customers, with fully customisable email content for each individual site.

System Programming Whizz through your programming needs. Texecom Cloud makes system programming simple, quick and easily accessible – so much so, you’ll never need to program from the keypad again.

Project1_Layout 1 22/04/2022 17:34 Page 1

The professional choice for automation

BFT Automation is a market leader in automation products, with over 35 years in the industry. We are known for product quality, excellent customer service and expert technical support. We stock a wide range of automation products, all manufactured to the highest standards to ensure maximum reliability. Our success comes from our dedication to customer support before, during and after purchase. Our customers recognise that each BFT Automation product comes with the backing of expert technical support and our highly rated customer service. Find out why installers choose BFT Automation. North Office T. 0161 456 0456 E.

South Office T. 01488 674 750 E. Gate Operators • Traffic Barriers • Automatic Bollards • Door Operators • Parking Systems • Garage Door Operators

EDIT CSL Award July22_000_PSI_mar15 01/07/2022 11:24 Page 1



CSL scooped the Technological Innovation of the Year Award with GradeShift Pro 2 Radio + Radio at this year’s PSI Premier Awards


Find out more about GradeShift Pro 2 Radio + Radio here:


SL is delighted that GradeShift Pro 2 Radio/Radio, has been recognised as the Technological Innovation of the Year at the PSI Awards 2022. We would like to say a big thank you to everyone who took the time to vote for us, without you, this award would not have been possible! GradeShift Pro 2 Radio/Radio is playing a vital role in enabling Installers to upgrade their legacy dual-path alarm signalling devices, as part of the UK's All IP Project. The project has been extremely successful with over 75,000 Radio/Radio installations since its launch. For Fire & Security Installers, the All IP network upgrade means no more PSTN to support older signalling systems that previously

relied on analogue lines or copper to the exchange. In order to address the problem that many Installers face with their old signalling systems, CSL have been supporting them move onto the latest technology as part of our GradeShift Pro 2 Radio/Radio Upgrade Programme. Keeping their signalling base working and customers happy! GradeShift Pro 2 Radio/Radio uses two active 4G WorldSIMs, each with their own radio module, one as the primary and one as the secondary path. A third standby SIM acts as a backup to the primary SIM on the primary path. Each SIM operates on an independent network from the other for total resilience. GradeShift Pro 2 is also compatible with CSL Live and the My Base App. Moreover, utilising CSL’s wireless 4G dualpath solution, gives Installers the ability to connect to legacy and new control panels for Upload Download capabilities, remote servicing and full diagnostics. CSL are conscious that more businesses are feeling the pressure to demonstrate ways in which they are taking responsibility to reduce their carbon footprint. CSL recognise that having the ability to connect to alarm systems remotely is essential, for Installers to be able to take the necessary steps to be greener.

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EDIT Dynamic Award July22_000_PSI_mar15 30/06/2022 20:13 Page 1



Paul Tilbury, External Sales Manager and Johnathan Hill, Sales Manager collect the award from host Paul Sinha

Dynamic CCTV is honoured to have recently won the prestigious Professional Security Installer (PSI) Premier Award in the open category of Technical Support Provider of the Year 2022.


e take great pride in knowing that our customers took the time to vote for Dynamic CCTV in the open Technical Support category, Dynamic CCTV would like to take a moment to thank all who vote for us. To be awarded this prestigious award acknowledges and recognises Dynamic CCTV’s systematic approach to training our Technical Team and providing our customers with robust and flawless technical support. The PSI Premier Awards recognises technical innovation, champions and leaders in the security industry. For Dynamic CCTV PSI is a go-to point for installers for industry knowledge, keeping up to date, and gaining others’ perspectives on the market.

Find out more about Dynamic CCTV and its product portfolio here:


The PSI Premier Awards 2022 were held at the exclusive Warren Weir venue, with exceptional food, great entertainment and a warm ambiance. Dynamic CCTVs Sales Manager Johnathan Hill accepted the award on behalf of the Dynamic CCTV Technical Team. To complement our comprehensive product range, Dynamic CCTV offers a range of services to benefit our customers not only our award-winning technical support but we also offer competitive pricing, credit account facilities, dedicated business development managers, access to our free HikCentral Bespoke Training Academy and programmes, flexible delivery options, online ordering, Saturday ordering and collections, knowledgeable Project, Pre-Sales, and Sales Teams in addition to a dedicated Non-Video Team, free webinars and workshops. Dynamic CCTV management recognises that its success as a business is thanks to its hardworking and committed staff and the management would like to take this opportunity to thank all its staff and congratulate again the Technical Team on their win we will showcase our award with honour.

“After 19 years of service at Dynamic CCTV it gave me a great sense of pride to collect the award for the open category of best technical support provider of the year 2022, it makes all the hard work that is put in by the team to achieve this award worthwhile and gives the staff a real sense of fulfilment, we will continue to develop our services to be sure we remain at the top of our game for all our valued customers” – Johnathan Hill

Project2_Layout 1 01/07/2022 11:12 Page 1

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, 2021.

. O CTO BE R 12

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EDIT Hikvision Award July22_000_PSI_mar15 30/06/2022 21:25 Page 1


CCTV PRODUCT OF THE YEAR 2022 Winner: Hikvision Pro Series 8MP

Hikvision Pro Series 8MP Turret Camera is the 2022 CCTV Product of the Year in the PSI Premier Awards


ikvision has won PSI magazine’s CCTV Product of the Year award for its Pro Series 8MP Fixed Turret Camera with Live Guard function and ColorVu Technology in the 2022 PSI Premier Awards. This is the seventh consecutive year that Hikvision has won the magazine’s coveted reader-voted CCTV Product of the Year prize. The Hikvision Pro Series 8MP Fixed Turret Camera with Live Guard function and ColorVu Technology (DS2CD2387G2-LSU/SL) is a small but mighty camera. It offers a huge 8MP of full colour 24/7 high resolution imaging alongside an active strobe light and audio alarm to warn intruders off, two-way audio communication, and deep learning-based target classification, as well as powerful WDR technology, highly efficient file compression, and water and dust resistance. The Pro Series 8MP is an unassuming security powerhouse. Justin Hollis, Hikvision UK & Ireland Marketing Director, said the company is thrilled to receive

“Winning CCTV Product of the Year means a great deal. And the fact that we have managed to do so for seven years running is a real tribute to the work put in by our product development teams” 34

the award, and overjoyed to have done so for a record seven years in a row. “The PSI Premier Awards are always special, because they are voted on by the readers who use these products, hands-on, in their day-to-day working lives,” he said. “So winning CCTV Product of the Year means a great deal. And the fact that we have managed to do so for seven years running is a real tribute to the work put in by our product development teams. We’re absolutely delighted to be selected again by the readers of PSI.”

Project2_Layout 1 01/07/2022 11:27 Page 1

Project2_Layout 1 01/07/2022 11:28 Page 1

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EDIT meet the installer july22_000_PSI_may15 30/06/2022 21:31 Page 2

together raising standards

Meet the installer What would be a typical project for you? A typical project would probably be in the finance sector where offices have CCTV and access control integrated with analytics such as face/people search functionality. The typical size of this kind of project would be around 50 doors and cameras. We also do a lot of work in the education sector with schools and in the hospitality industry where we look after many five-star hotels. Whatever the sector, our typical installation would involve that integration of CCTV and access control. Do you have any ‘go to’ technology and manufacturers? For CCTV we like Avigilon and we are really impressed with Ava, a fairly new company but their systems enable you to do a lot of security and non-security analytics. Also in CCTV we like to use the Milestone platform. For access control we are channel partners with Gallagher plus we also install Paxton technology because it delivers every time. Another company whose products we specify for access control is Salto. What is the best thing about working in this industry? It's a mixture of probably the variety of people you meet and the sites you go to. We are not stuck to only working on one kind of installation so there is a broad range of places that we get to visit and each day you could be meeting very different people such as the IT manager in a hotel or the headmaster at a school. The technology we use is constantly developing too which is great because, while I wouldn't say I'm a geek when it comes to kit, I do like to push it to the limit. It's a great feeling being able to deliver a system that meets the needs of the customer and to show them how it works.

Security life with Charlie Salamone of Avanza based in Stevenage Name: Charlie Salamone Job title: Director Time in security/fire: 25+ years Company: Avanza Location: Offices in Stevenage and London Areas of expertise: The design, installation and support of security systems with an increased focus on integration on high-end commercials work Accreditations: NSI Gold and Constructionline Gold

Do you think there is an engineer skills shortage? Any trouble recruiting? I've been recruiting for around 20 years and I think I've always found it hard to find good people. I think it comes down to attitude though rather than skills, because skills can be learned but if you don't have the right attitude you won't be the right person. There are definitely fewer younger people coming into the industry - maybe it's just not seen to be glamorous enough, but since IP technology has come along it is much more cutting-edge than before when it was just electricians coming into the sector working on analogue equipment; nowadays we are seeing more IT people taking an interest too. As a company we are looking to take on apprentices going forward as I feel that will give us the best results in training people how we want them. I do think that one issue that the security sector should address is that electricians have to take exams in order to qualify, but for security installers there's nothing official that you must pass first before being able to carry out work.

“It's a great feeling being able to deliver a system that meets the needs of the customer and to show them how it works”

Is third party accreditation beneficial to you? Yes, I think so. The NSI does a lot to keep up the standards in the sector with regular auditing. I think if a customer is presented with three companies and you are the only one with accreditation then it gives you an advantage and puts you in a better position to win that business. Third-party accreditation also makes us keep our own standards high so that we can continue to be a success. Essentially, I don't like to do something just for the sake of it, there has to be a benefit for the company, but the time and money it costs to meet the higher standards needed for accreditation is worth it.


EDIT meet the installer july22_000_PSI_may15 30/06/2022 21:32 Page 3

together raising standards (continued from p35)

Are there any common requests from customers that give you problems? Oh yes, but the customer is always right! Time frames are especially points of contention. I've noticed that in the past when you ordered something it would arrive next day, but today it is taking longer and longer to source equipment to enable you to deliver your project. To be honest, I think if you are clear upfront and honest, telling the customer what you can and can't do then it's a partnership you're working on together to get the job completed. When it comes to business it's not worth saying you can do a job, then a few days later saying you can't. Deal with expectations properly from the beginning. What is the industry’s biggest myth? I think that people see technology in films like Mission Impossible and expect that those systems really exist so that we can process thousands of faces in seconds to recognise someone or sharpen up video images to give you a perfect shot of a face captured from distance. There is also an element of education needed so that people don't overdo it when it comes to specifying kit so that they get the best solution for their requirements.

quite simple, but today if something goes down it could be due to many different reasons, not just the cable or power supply like in the past! So what would be great would be a tester that you could plug into the system and it gives you the diagnostics on the fault straight away. What advice would you give to a younger version of yourself? If I knew what I know now, I would probably start the company sooner and buy shares in Apple! Will England ever win the World Cup again? Of course they will - they are getting closer every time. If you won £25,000 what would you do with the money? I'd give some to the Ukrainian support fund, take everyone at the company out for a weekend and if there is anything left over after that, go out for a nice meal with my wife.

What impact has smart/home automation had on your business? We don't do any domestic work so it's not really had any impact. People do ask me what my opinion is of certain DIY technologies and I tell them what the kit can and can't do, but we need to remember not everyone has the same budget. Awareness of the lifespan of the technology is a vital factor as I hear a lot from people who need to upgrade their initial system because it no longer works or doesn't meet their requirements. It has helped me out though because when friends and family have asked me to do some work I can direct them to eBay!

“When I started with CCTV we were working with coax cables and video cassettes and it was all quite simple, but today if something goes down it could be due to many different reasons, not just the cable or power supply like in the past!” 36

What would make your job easier? I think that having more engineers would make my working life easier, but also that qualification I mentioned earlier. Anyone can have a great looking CV but that doesn't really give you the full picture. Staff will always be an issue because your engineers are out in the field representing your company and you want people you can trust. I think the issue of purchasing lead times would go a long way to improving my life. What is your ultimate/fantasy electronic security/fire product? When I started with CCTV we were working with coax cables and video cassettes and it was all

advert PSI 22_06_22v1.pdf 1 24/06/2022 14:33:36









EDIT golf July22_000_PSI_aug14 30/06/2022 22:14 Page 1


PSI PREMIER GOLF DAY 2022 Success On the day of the PSi Premier Awards 2022 Pro-Activ Publications hosted the PSi Golf Day at Luton Hoo. Here we report on the sporting prowess on show from installers, manufacturers, distributors and guests


he 7,107 yard long and par 73 course at Luton Hoo offers a harmonious blend of inland links and mature parkland, meandering through the 1,000 acre estate and not one bunker. The day saw over 80 golfers take part in the competition with a Texas Scramble competition in the morning and a shotgun-start Stableford in the afternoon. The weather was a little cloudy as the players set off in the morning however inkeeping with the competition’s history of beating the rain, the

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afternoon became gloriously sunny so players benefitted from shorts and cold drinks. At the end of the competition there were prizes for the longest drive, nearest the pin, the winner in the Stableford tournament and the best team in the Texas Scramble. The guest speaker for the PSI Premier Awards Dinner, TV personality Paul Sinha, presented the trophies and prizes to the winning golfers at the exclusive Warren Weir venue on the Luton Hoo Estate.

EDIT golf July22_000_PSI_aug14 30/06/2022 22:16 Page 2

ONCE THE SCORECARDS HAD BEEN SUBMITTED THE WINNERS WERE ANNOUNCED AS: Texas Scramble Winning Team (sponsored by Texecom) – Guy Combrick, Ian Witham, Luke Lewis and Richard Parnell Longest Drive (6th Hole) (sponsored by CSL) – Simon Curran Longest Drive (12th Hole) (sponsored by Inner Range) – Brad Kenyon Nearest the Pin (sponsored by Honeywell) – Ian Witham Stableford Winner (sponsored by ADI) – Andy Coles Stableford Runner-Up (sponsored by PSI) – Paul French


Project1_Layout 1 30/06/2022 22:19 Page 1

EDIT Climate PSI July22_PSI_mar15 30/06/2022 22:30 Page 2


Cutting emissions with cameras Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe, looks at the role of CCTV and AI systems in cutting carbon emissions e are at an inflexion point in the battle against climate change. Scientists have long been sounding the alarm about the damage carbon emissions are doing to our planet but now they are beginning to observe widespread, unprecedented changes across the whole climate system. Some of these are irreversible over hundreds, to thousands, of years.


Limiting climate change The good news is that we still have the opportunity to limit climate change. The Intergovernmental Panel on Climate Change (IPCC), a UN body that assesses the science of climate change, states that “...strong and sustained reductions in emissions of carbon dioxide (CO2) and other greenhouse gases would limit climate change.” Beyond tackling climate change, limiting carbon emissions will also improve many people’s quality of life by improving air quality in their towns and cities. Air pollution is one of the greatest environmental risks to health and cutting emissions reduces the onset and

mortality from stroke, heart disease, lung cancer, and respiratory diseases like asthma. To support wider carbon emission cutting, city and business leaders can invest in intelligent, video-based solutions that minimise congestion and make moving around a city, car park, and site, simpler. Simultaneously, the video analytics technology employed to do this can additionally support toll-road and parking pricing or rule enforcement, improve security, and boost the driver experience.

To support wider carbon emission cutting, city and business leaders can invest in intelligent, video-based solutions that minimise congestion

The role of AI Intelligent cameras, come equipped with edgebased artificial intelligence (AI) that can detect and classify different vehicle categories and models. Bicycles can be differentiated from cars and trucks, for example, enabling operators to allow certain vehicular traffic through an area and limit others. So, trucks could be restricted from entering residential streets or any vehicle from roads near schools during drop-off and pick-up times. This will keep traffic on the move and protect vulnerable residents and children from exhaust fumes. Likewise, operators can


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Longer-term, the data generated from AI cameras can be used to develop more efficient roads and parking spaces

monitor road usage and redirect traffic to alternative routes if congestion is building up. AI can alert operators to potential traffic jams or road accidents, enabling them to take proactive action to avoid worsening congestion. Simultaneously, updates and closures can be communicated to drivers through integrated digital displays placed along a route.

Parking solutions

Find out more about Make, Model, Colour Recognition (MMCR) systems here:


When a vehicle reaches its destination, again, video analytics technology can ensure a smoother driving and parking experience — and by extension, lower emissions. Automatic Number Plate Recognition (ANPR) fulfils multiple roles here, by automatically allowing access to a car park for pre-authorised vehicles to enforcing parking penalties, and monitoring a site for dangerous driving. Reducing the time taken to wait for a barrier to raise or a ticket to be issued will ultimately add up across hundreds of vehicles entering and exiting a site. Meanwhile, bad parking that hinders other vehicles and causes congestion can be avoided. ANPR can also help traffic flow more smoothly through other stop-and-go installations like toll roads. Furthermore, serverless ANPR solutions work on-site to allow entry and exit and to capture and transmit vehicle data without a server. Ideally suited to car parks and small residential estates, investing in this edge-based solution cuts down on the electricity required to run a server room (plus its air conditioning and other utilities to keep it running). An on-premise server generates, on average, 916 kg CO2e/year and 320 kg CO2e/year to

produce — needing over 50 trees to grow each year to offset. Similar gains can be had by investing in cameras that support edge-based AI functionality. AI parking guidance cameras like the TNF9010 help drivers find available parking spaces. This means people can quickly drive to an empty space instead of waiting for a parking space to become available near the entrance of the car park - creating unnecessary exhaust fumes and congestion back on the road.

Data-driven planning Longer-term, the data generated from AI cameras can be used to develop more efficient roads and parking spaces. Usage can be analysed to detect the most popular areas and routes and to widen or restrict access based on this. More parking spaces could be provided in popular areas or alternative transport like buses could be introduced. Overlaid with other city data, like pedestrian footfall or air quality sensors, certain areas could be made pedestrian-only during peak times for pollution. The impact of a new road could be analysed to see if it has increased or reduced emissions. With Wisenet Road AI (which runs on selected Wisenet P series 4K cameras) for example, these advances are at every city leader’s fingertips. Installing AI into a video surveillance system has never been easier — or more critical. As we continue to fight climate change, every difference you can make to emissions will add to the global effort.

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SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)



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FUTURE-PROOFING The first Next Generation event kicked off in June at Luton Hoo with a comprehensive seminar programme aimed at security systems installers and developing skills in the sector as well as a table-top exhibition of new innovations he agenda devised by Skills for Security included presentations and interactive discussions to promote and advise companies on the value of apprenticeships, training and good business practise when it comes to the latest technologies.


The Installer Forum First session on the seminar agenda was an open forum hosted by James Gribben of the BSIA involving Matthew Holliday of NSI, David Roscoe of SSAIB and Steve Lampett of the BSIA who discussed various topics relating to the future development of the sector including standards, emerging technology, All-IP, cyber security, ECHO and more. The Panel also took questions from the floor including: • What are the industry associations doing to work with police and insurers regarding the recognition of professionally installed systems? • Should you fit a digital communicator onto a VoIP line? • After Brexit, will we still follow EU standards or will BS standards take over?

Cyber security

In the second session Cary Hendricks of ID Cyber Solutions focussed on cyber related concerns outlining how organisations can avoid weaknesses and address vulnerabilities before criminal hackers have the chance to exploit them. Furthermore, the five most common hacks and the five controls every business needs to stay safe were revealed.

Installer issues

In the afternoon George Zitko of Zitko Group hosted a fascinating look into the life of installers and what they like about the industry. The aim of this session was to make delegates appreciate what type of career they had and to


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Exhibitors included: Hikvision, Inner Range, ADI, Cento, Cloudview, CSL, FIA, Honeywell, Johnson Controls, Pyronix, Takex, Dahua, RISCO, Eagle Eye Networks, Texecom, Videcon

The event was supported by:

share ideas and opinions about how to make working in the sector more fruitful. Areas under the microscope included: • Social media • How installers entered the sector • Favourite thing about the industry • Most important thing to look for from an employer • Most important aspect of the job Answers to some of these questions included job security, training, good pay as being important factors of the career, the delegates visited the table-top exhibition area to see and handle some of the latest kit on the market.

Exhibition Area Throughout the day there was ample chance for delegates to view and get hands-on with security technologies from some of the most innovative companies in the sector.


AI and the Cloud – the route forward Chaired by James Gribben, the final presentation of the day was divided into three parts. First-off was Pauline Norstrom of Anekanta Consulting with an overview of the new technology expectations driven by the user, that every installer must be aware of, specifically concerning AI systems, the importance of these changes and how they create opportunities. Chris Carter Brennan of Conxtd then looked at the principles of cloud and how the security sector fares against other emerging AI sectors and the challenges that the security sector has in embracing AI and cloud. Finally David Barr of Eagle Eye Networks covered the systems that are using cloud and how installers can be more knowledgeable enabling them to support their clients more effectively in decision making. Questions from the floor regarded the use and regulation of AI systems, among other subjects.

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Better Response Industry leading pick-up times and best exibility in class reporting to provide flexibility mer are to ensure you and your customer always in the loop Better Support Our dedicated support teams will assist ry stage you and your customers at every of the monitoring journey. Better Control Keypads and schedules belong g in the past. Our proprietary app, RE:SURE I/O app put your customers in complete e control of arming and disarming.

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Get Recognised Get Registered

The Professional Register Raising Professional Standards in the Security & Fire Industry Recognising Competence and Qualifications for Individuals who Install & Maintain Security & Fire Systems.

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Securing your supply chain Can you create a secure supply chain? We talk to Serena Cooper of QMS International to find out how or many businesses, the supply chain is essential and operating a secure supply chain is critical to success. Without measures in place to secure your supply chain, your organisation is at risk. The security of your supply chain is an integral part of supply chain management that looks at the risks associated with external suppliers, vendors, and others. Supply chain security aims to identify, analyse, and mitigate the risks that come as part of working with other organisations. Working in the manufacturing, engineering, and construction sectors you will be aware of the continued supply chain difficulties being experienced in your industries. Major concerns such as an unstable global economy and postpandemic recovery mean businesses face uncertainties. So, making your supply chain as secure as possible should be a high priority. So what can you do to create a secure supply chain? Here are some key points to consider:


Choosing suppliers It can pay to build a good relationship with suppliers. Choosing a supplier based solely on cost could mean poor quality so it is important to check the quality of supplies is consistent. A supplier needs to be reliable; a late delivery could cause delays and let your customers down. Look at the benefits of having a diversified supply network. It is important to weigh up the cost of keeping the supply chain closer to home against longer lead times and shipping costs of international sourcing. When choosing and negotiating with suppliers do the due diligence before entering into a contract. Consider their value for money, service, reliability, and quality. If possible, go and visit suppliers on their premises to ensure they are the right fit for your business.

Risk planning Supply chain risk management enables businesses of all sizes to take advantage of best practice strategies that mitigate risk and set them up for success. Having increased visibility over the supply chain helps identify risks or potential issues that may arise and can help you

prepare and respond effectively. This could mean having an alternative supplier identified as a backup in case your regular supplier lets you down. This ensures you can guarantee order fulfilment and keep everything running. By adopting a mindset of continuous assessment and improvement, your organisation can mitigate future risks and recover quickly if a disruption occurs.

Choosing a supplier based solely on cost could mean poor quality so it is important to check the quality of supplies is consistent

Communication is key Communication plays an integral part in supply chain management. This is evident in the security industry with installers, subcontractors, manufacturers and distributors involved at every step. Without a proper line of communication, clear expectations on tasks and traceability of materials and equipment, projects are likely to be delayed and over budget. Being able to easily communicate with the supply chain makes it easier to regularly audit suppliers and enables better quality management, with efficiency minimising waste and keeping costs down.


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(continued from page 49)

However, cyber security threats and technology come hand-in-hand. According to a report from Accenture, 40% of cyberattacks are now thought to originate in the extended supply chain. Therefore, it’s essential that organisations implement adequate procedures and policies to mitigate cyber threats. Whilst technology evolves, so must an organisation’s cyber security, which requires regular review of cyber policies and procedures to ensure they remain effective. With outside suppliers also heavily leaning on technology, organisations must ensure they have checks and systems in place to protect their business from technology used by an outside supplier.

Unsecured supplies

Vulnerabilities within a supply chain could lead to unnecessary costs and missing out on business due to extended wait times

Cybersecurity Over the last few decades, technology has revolutionised the way we do business, including playing an important role in supply chain management. With pressure to reduce carbon emissions and expectations of efficiency improvement, organisations are leaning on technology more than ever before. New technologies, such as virtual meeting spaces and digital management systems, are being utilised for better management of a supply chain.

ISO and quality management One of the most important Standards for supply chain security and management is ISO 9001. This International Standard is designed to help organisations ensure they meet the needs of customers and other stakeholders by having a framework that ensures consistency in quality and in the provision of goods or services that organisations offer. Having processes in place to reduce risks and provide consistency within the supply chain is an important part of any quality management system. Over 1 million organisations globally have adopted ISO 9001, and it is used by a wide range of businesses to continually monitor, manage, and improve the quality of their product or service. An ISO 9001 quality management system can help organisations streamline processes, reduce errors, use their time more effectively, and improve communications. All of this ultimately leads to a more secure supply chain. Becoming ISO 9001 certified can provide a number of benefits including: • Increased efficiency • Better decision making • Increased customer satisfaction • Improved record keeping • Improved supplier relationships • Continuous improvement 50

Vulnerabilities within a supply chain could lead to unnecessary costs and missing out on business due to extended wait times. Having issues in your supply chain can cause expensive delays and major disruption. A shortage of materials and uncertain delivery schedules can make it difficult to fulfil orders or complete contracts. From health and safety hazards to unsatisfactory goods, a breach within the system could damage operations. Such problems can lead to unhappy customers and damage the reputation of your business. The Covid-19 pandemic exposed serious vulnerabilities in supply chains worldwide. With many businesses reliant on interconnected global supply chains the ripple effect has been significant. A shortage of supplies, changing market demands and an unpredictable workforce all came together and caused production and business operations to grind to a halt. Businesses now have the challenge and opportunity of proactively making their supply chains more secure. The pandemic has highlighted how businesses need efficient supply chains that not only minimise day-to-day risks but withstand, adapt, and recover from major disruptions. To meet this challenge, businesses need to ensure they identify and manage risks to secure their supply chain and ultimately their business. Future-ready supply chains must be resilient to change, agile to respond quickly to disruptions and sustainable to meet the needs of the planet. As we move to a post-pandemic world, supply chain security and risk management are more critical than ever.

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DIGITISATION TRANSFORMS FAELSAFE “ Since implementing BigChange we have e slashed our administrative resource, we have removed every filing cabinet from the office, ffice, eliminated delays in invoicing and query resolutions and improved the efficiency of our engineers.” neers.” Andrew Hutchinson, Director of Faelsafe



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TRIED & TESTED An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences. Bosch – Flexidome NDE-3503-AL Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of 30°C to +50°C. Review: A very capable dome camera with a wide range of configuration options. Score: 8.5/10

IDIS – DC-S6283HRXL The DC-S6283HRXL dome is an external IP66, IK10 rated, 1/2” CMOS 2MP Lightmaster PTZ ONVIF compliant dome with 36 times zoom lens and long range IR capability. Review: A well featured PTZ dome with simple setup, excellent optical performance and enhanced IR illumination. Score: 8/10

Uniview – IPC2325EBR5-DPZ Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°. Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. Score: 8/10

3xLogic – VX-VT-56 The 3xLogic VX-VT-56 is an IP66 bullet style external thermal camera with a 56° horizontal field of view. It has motion detection including video content analysis and temperature alarm capabilities built in. Review: A very compact thermal bullet camera that is straightforward to install and set up. t is capable of detecting scene intrusion and creating alarms regardless of light levels and weather conditions. A variety of specialist analytics is included. Score: 8/10


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Hikvision – ColorVu DS-2CD2087G2-LU This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options. Review: An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features. Score: 9/10

Tyco – Illustra Multi Sensor Dome The Illustra Flex multi-sensor camera provides four 4MP camera views from a single location over a single network cable using just one IP address. The IP66 cameras can be flexibly positioned within the housing for full 360° coverage. Review: An interesting approach to the provision of multi-camera highly detailed wide-angle views from a single housing with straightforward installation and configuration. Score: 8/10

Oncam – C-12 Indoor This internal 360° view camera designed for ceiling or wall mounting, is based on a 12MP sensor and provides a fisheye image with a wide range of configuration options. Review: A very powerful compact fisheye view camera compatible with a wide range of video management systems with simplicity of installation and good support documentation. Score: 8.5/10

Dahua – TiOC 2.0 The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution. Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. When used with the Dahua Smart NVR, the camera supports intelligent search capabilities. Score: 8.5/10

Milesight – MS-C5375-EPC This IP67 and IK10 rated motorized 5MP mini dome boasts a number of features including AI analytics, Smart IR, which combines high beam and low beam to adjust IR intensity to suit different lighting conditions, plus functions such as HLC (highlight compensation) and defog. Review: The build quality is superb, the camera is well made. There are real signs of quality with this camera that include a solid casing throughout, connection points do not flex or move and all pivot points on the camera and lens move fluidly and are not flimsy. Score: 7.5/10


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Hikvision – AX Pro The AX Pro can be purchased as a kit or individual components. The reviewed system was a DS-PWA96-Kit1-WE kit with the seven parts as listed. It is a wireless Grade 2 alarm system that can be used stand-alone or integrated into a management system. Additional modules are available to link to home automation products and systems. The DS-PWA96-M-WE panel supports up to 32 areas and 96 zones. Review: A compact wireless alarm system with extended battery duration and flexible remote management. The product is well suited to central monitoring with a range of protocols supported. A reasonably wide and increasing range of detector types with scope for integration with home-automation systems. Score: 8.5/10

Pyronix – MCEXTERNAL-WE This tamperproof and weatherproof contact extends perimeter protection applications to securing sheds, garages, gates etc, with remote voice push notification alerts via the smart device apps, HomeControl2.0 and ProControl+. Featuring an IP66 rating, this discreet and versatile Grade 2 device is described as easy to fit and calibrate. Review: The product is constructed very well. The casing is made of a hard polycarbonate with a deep grey (anthracite) finish which makes the door contact look great. The overall performance of the product did not disappoint during testing as it managed to maintain a high signal strength at all times as well as being very responsive. Score: 8.5/10

Ajax – MotionCam Outdoor The Ajax MotionCam Outdoor is an IP 55 rated combined external PIR sensor with inbuilt capture camera for use with the latest Ajax Hubs that support visual verification. The detector has settings for the image resolution and number of pictures sent on alarm. After dark the unit has two high-intensity infrared LEDs to provide illumination for the camera’s monochrome mode. Review: A very simple to install and manage, extended battery life external PIR detector for Ajax based Hub 2 systems, with the advantage of visual verification. Score: 9/10

Eaton – i-on10 KP

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations. Review: A straightforward and engineer friendly grade 2 wired alarm system with a wide range of configuration options and simplicity of installation. Good documentation is supplied with the product. Score: 9/10

CSL – MiniAir 2 MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails. Review: The product overall is great. It is a perfect solution to the PSTN switch over/off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment. Score: 9/10 54

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Texecom – Capture Capture motion detectors are intended for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of security environments. Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers. Score: 9/10

RISCO – LightSYS+ The LightSYS+ is an alarm system that can be configured for Grade 2 or Grade 3 systems and supports up to 32 partitions, 512 zones and 500 users. It is structured around an RS485 bus architecture and is supported by a wide range of optional modules including GSM 2G, 3G and 4G, Audio messaging, Listen & Speak units, and VUpoint IP cameras for visual verification Review: A comprehensive alarm system which can be configured for small to large, single or multiple occupancy installations in residential, retail, or small to large commercial business properties. Score: 8.5/10

Videoloft – Cloud Adapter 8 The Videoloft Cloud Adapter 8 is an eight channel bridging device which equips new and legacy video surveillance systems with Videoloft’s offsite cloud video solution. Review: It is a very cost effective solution for those looking to update existing systems, upgrade the overall storage solution, or wanting to connect independent cameras to a recording and viewing platform without the need for a recorder or controller. Score: 8.5/10

Wisenet – TID-600R The Wisenet TID-600R is a compact IP65, IK08 intercom unit featuring a 1/2.8” 2MP camera with a very wide viewing angle and infrared support up to 5 metres. It supports SIP 2.0 connection, has a touchless call option, edge storage and ONVIF compliance. It measures 165(h) x 49(w) x 48(d) cm with a weight of 490g. Review: This is an impressive SIP 2.0 intercom unit that can be used in a wide range of situations especially in healthcare, where the touch-free method to initiate a call reduces infection risks. The HD camera and its event recording options can provide excellent evidential

2N – IP Style This video intercom features a 10”touch display boosted by the Axis ARTPEC-7 processor, full-HD camera and WaveKey technology. The unit is rated IP65 and IK08, meaning that users can touch the display even if there is any water on its surface. Review: The unit is easily customisable depending on the project, with ability to customise each resident if used in a domestic setting, and importing business logos and grouping for businesses in a commercial setting – a very elegant solution and great addition to the outside of any building. Score: 8.5/10


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What’s so good about PSI Magazine? Do you want to target security installers with your next marketing campaign? Here are some handy points to consider: PSI is the only UK magazine aimed solely at the installers/integrators of electronic security technology PSI is the only UK magazine that carries independent, third-party product testing PSI was the first UK security magazine to launch a regular podcast PSI interviews NSI Gold approved security installers to promote excellence PSI is the host of the Premier Awards, recognising innovation and contribution to the industry PSI has targeted advertising campaigns that include print, online, podcasts, e-blasts and social media PSI was the first magazine to launch an Open Door programme giving advertisers control over their online presence on the PSI website

From our own research we discovered that: Two thirds of PSI readers claim to have been influenced by the magazine when it comes to purchasing decisions Almost 40% of installers that read PSI do not regularly read any other UK security magazine

November 2020 – £4.00

These are just a few of the reasons why PSI (Professional Security Installer) is the best platform for you to promote to security installers. And we didn’t even mention the PSI Golf Day!


Professional Security Installer

MEET THE INSTALLER Iain Stringer of Synectics Security

PSI PREMIER AWARDS 2020 The winners are announced!

PRODUCT TEST Camect Camera Hub

If you want to reach installers, PSI should be your first choice Contact David Lewis on 0208 295 8309 |

EDITOR’S CHOICE A look at the best new products

FACING THE FUTURE How 2020 could change the security industry

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Installer develops fuel theft prevention system Founded in 2002, Portugalenses Transportes operates trucks all over Portugal and makes daily deliveries to Italy, the South of France, and Spain. Due to increased fuel thefts, Portugalenses Transportes looked to improve security and cost efficiency and as a result the installation company Oliveira&Canha has developed a customised solution based on an Ajax security system. One truck’s fuel tank is 1,400 litres on average. With 100 vehicles, and fuel price fluctuating around 2 euro, regular fuel thefts (up to 10 per month) cost Portugalenses Transportes up to 150,000 euro per year. Protecting fuel tanks in rest, parking areas and gas stations and monitoring the refuelling process could save this money. The installer developed and patented a fuel tank cap customised to prevent losses. Featuring a built-in magnetic opening detector, Ajax DoorProtect, this cap can activate Ajax StreetSiren and instantly notify the driver and the company control centre about opening the tank. Every protected truck has an Ajax Hub 2 (2G) control panel connected to the vehicle battery via Ajax 12V PSU. The hub uses 2G networks to

communicate with the company control centre. In case of alarm, the control panel activates the siren, sends notifications to the Ajax app on the driver’s smartphone and the Ajax PRO Desktop monitoring app at Portugalenses Transportes control centre. To open the fuel tank at a gas station, the driver needs to disarm the system with the Ajax SpaceControl keyfob or via the app, and arm it back when refuelling is done. Thus, every refuelling process is logged. Notifications on the hub security state are transmitted instantly in real time. With a vehicle ID assigned to every hub, operators can collect data for analytics. Portugalenses Transportes has installed Ajax security systems in 60 trucks and now incorporates this solution in its growing fleet. An Ajax security system protects vehicles and drivers against theft and danger. Instant notifications, a loud siren, a panic button on the keyfob, and mobile and desktop apps work perfectly to deliver comprehensive security. Monitoring and security reduced 90% of fuel thefts, saving enough money to buy one brand new truck per year. The implemented solution helps the company to carry out analytics, which provides management with the ground to make relevant decisions for the business.

Monitoring and security reduced 90% of fuel thefts, saving enough money to buy one brand new truck per year


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@psimagazine follow PSI on Twitter for news, views & comment

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RNLI installs weatherproof access control system At the Royal National Lifeboat Institution’s (RNLI) lifeboat station in Sennen Cove, Lands End, exposure to the harsh coastal conditions had taken its toll on the site’s entry system. An automatic barrier that was relied on to allow crew and visitors access to the site – and to prevent unauthorised entry – had to be removed due to rust that had built up over time. Instead, the RNLI had to rely on traffic cones to control access while waiting for a more practical option. Local installer, South West Garage Doors (SWGD), found a solution that would not only provide the level of access control required by the RNLI, but that would withstand the challenging weather conditions in this part of Cornwall. In an exposed coastal location such as Sennen Cove, rust caused by the coastal environment can be a major issue when it comes to equipment longevity. The new solution would have to perform reliably throughout the year and the preference was for an automatic barrier. SWGD installed a BFT Automation Maxima Ultra 36 barrier in stainless steel finish, which provides weather-resistance, minimising the damage caused by saltwater spray. The stainless

steel casing ensures that the electromechanical barrier mechanism is protected from the elements. In addition, the Maxima Ultra 36 can provide a drive-through gap of up to six metres – the ideal size for cars, small vans and lifeboat trailers to pass through. Kevin Spinks, Managing Director of BFT Automation, said: “We are pleased that a fantastic organisation like the RNLI has put their trust in one of our products.”

Evacuation alert system for new residential block

C-TEC’s evacuation alert system, EVAC-ALERT, has been specified for a new residential building in London. Located in the Elephant and Castle area of London, Joyce Newman House is an eightstorey block of 40 living spaces commissioned by Leathermarket JMB. Specified and supplied by Churches Fire & Security working alongside Blu Electrical Installations, EVAC-ALERT has been designed to comply with BS 8629, which recommends evacuation alert systems be installed in all new blocks of flats over 18 metres to assist the Fire and Rescue Service (FRS) in evacuating part or all of a building in an emergency. The system consists of a two-loop control panel connected to single and multi-way interface units, self-testing sounders and visual indicators. With manual controls to allow firefighters to operate the evacuation alert devices located inside flats on a zone by zone or floor by floor basis, the panel is stored in a secure vandal resistant cabinet which can only be accessed by the FRS using a special copyprotected key. David Collins, Project Manager at Churches Fire & Security, said: “Evacuation alert systems ensure firefighters can alert occupants in a building of the need to evacuate if a fire gets out of control. The EVAC-ALERT system we’ve specified provides peace of mind for residents and, crucially, also demonstrates that building management have taken every precaution possible to protect the people residing in the property. Our client is delighted with the system.”


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Along with the new cameras and VMS, the team also installed new CCTV client computers and improved screens in the Frenchay Campus control room

Securing three campuses 24/7 with video surveillance The University of the West of England (UWE Bristol) serves over 30,000 students from 140 countries. It has over 3,200 staff, and is one of the largest universities in the UK. Over the past five years the university has invested over £300 million in its facilities and it needed a video surveillance system that matched. It previously had a CCTV system over a decade old, which wasn't fully operational and regularly had downtime issues. The UWE Facilities-Estates team looked for a solution that would help maintain operational security in order to keep students and staff safe 24/7, that could scale across its different campuses, and that would bring video surveillance up to date with modern technology. The instruction to install the new video surveillance system, which features cameras and

Trestle Theatre upgrades access control system

Amthal has upgraded security for Trestle Theatre with an access control system incorporating networked control, software and proximity ID cards, all without compromising on the historic


the WAVE video management system (VMS) sourced from Hanwha Techwin, was awarded to KSCM, the university’s incumbent CCTV maintenance contractor. Keyton Matthews, Director & Owner, of KSCM said: “The new Wisenet cameras and WAVE VMS have equipped the university with much improved quality footage, increased reliability and uptime, as well as future-proofing for the university’s future plans and needs.” The team carried out a phased upgrade of its existing video surveillance system so having the ability to support both the legacy cameras and new Wisenet cameras on a single WAVE VMS was a significant operational benefit. Three-quarters of the university’s CCTV cameras (around 150+ devices) have now been replaced, along with all recorders and the VMS. The Wisenet solution was also chosen as it had improved quality cameras and footage, with greater cost-effectiveness when it came to the devices’ and VMS’ lifecycle. Along with the new cameras and VMS, the team also installed new CCTV client computers and improved screens in the Frenchay Campus control room. When an event occurs, the UWE team can look back through video footage to understand important contextual information like when the event occurred, who was present near the event, and any damage that occurred. They can also closely monitor any higher risk areas like campus entrances and receptions, and see who is entering and exiting the university property. UWE has also invested and recently upgraded its automatic number plate recognition system (ALPR/ANPR) and cameras to more accurately identify the vehicles entering and exiting its sites. The system has been upgraded to detect not only the number plate, but also the make, model, and colour of vehicles to offer even more situational awareness. ambience of the chapel building. The St Albans based Trestle Theatre runs out of Trestle Arts Base, a 100 year old converted chapel, housing an 84 (end on) to 120 (3 sides) seat flexible theatre space, rehearsal studio, cafe, offices and a meeting/function room. Following an initial site survey, Amthal installed a Paxton access control system incorporating an IP networked control solution, software and proximity ID cards to offer ultimate door entry and controlled access management. David WIlliamson, Sales Manager at Amthal said: “Trestle Theatre was clear in a desire to partner with a company and develop a long professional relationship to maintain the high level of protection required at their premises, with ongoing streams of staff and visitors at all times of day and night. “Trestle Theatre is also a great example of how the very latest access control solution that can be installed seamlessly in such a beautifully converted chapel building, with no effect to the architectural design. “

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BOSCH PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: +44(0)330 1239979



Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: ACCESS CONTROL

DAHUA TECHNOLOGY UK & IRELAND Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 Email:

INTEGRATED DESIGN LIMITED Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550


ZHEJIANG UNIVIEW TECHNOLOGIES CO., LTD. RBH SECURITY GROUP LTD F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810


CUSTOM DESIGNED EQUIPMENT Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems. • Indicator Panels • Complex Door Interlocking • Sequence Control • Door Status Systems • Panic Alarms • Cell Call & Affray Systems • Bespoke Products

IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: YOU SEE. YOU CONTROL


Tel: +44 (0)1744 886600 • •

PARTIZAN Kresomyslova 384/17A, Nusle, 14000 Prague,Czech Republic

Tel: +420 608 496 889

DIR PSI Oct21_000_RiskUK_jan14 29/11/2021 20:36 Page 2


INTRATONE UK 114 Power Road Studios, Chiswick, London W4 5PY

Tel: +44(0)208 0379012 Email:



Tel: +44 (0) 844 8000 235


ADI GLOBAL DISTRIBUTION Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999

AJAX SYSTEMS Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai



FORTUS Fortus is a distributor of security and fire solutions. We are the largest privately owned, B2B security distribution company trading across the UK & IRE within the key industry verticals of CCTV, Intruder, Access and Fire products. With more than 20 years’ experience in technology distribution with key brands, we can support you with any size project as well as offering next day delivery.

Tel: +44 (0)1462 708820

HKC SECURITY LTD James Hill Street, Littleborough OL15 8AE

Tel: +44(0)1706 373560 Email:

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PYRONIX LTD Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100

BT REDCARE We’ve over 35 years of experience in the fire and security industry. Prepare and protect homes and businesses with our alarm signalling systems. From fast and affordable to best in the business, you can get every customer future-ready for all-IP. Simple to install, with a


choice of fixed IP and wi-fi connected options. Dual SIM and roaming 4G for resilient wireless signalling. Many of them also come with no upfront costs and all with a 10-year guarantee and 24/7 support.

TEXECOM INTRUDER Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524


Tel: 0800 800 628 Email address: Twitter: @BTRedcare Website:



PO Box 1288, Chelmsford, Essex CM1 9BQ

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777



WEBEYE LTD 6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990

CSL GROUP T: +44 (0)1895 474474 @CSLGroupLtd LIFE SAFETY EQUIPMENT




Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

60 Norden Road, Maidenhead, Berks SL6 4AY

Tel: +44 (0) 1942 322744

+440208 7127 4477

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Phil Tennent TDSi has appointed Phil Tennent as its new International Business Development Director. With over 30 years’ worth of sales and international sales management experience, Phil will head up TDSi’s continued expansion in overseas markets. John Davies, Managing Director of TDSi commented: “We are absolutely delighted to welcome Phil to the senior TDSi team. With a highly impressive track record of sales and business development, he is the perfect person to lead our continued international growth at this exciting time as we embrace the considerable opportunities worldwide for growth following the pandemic.”

Paul Lewis Traka UK has appointed Paul Lewis as an Automotive Account Manager, who will be responsible for supporting new and existing dealerships within the South region of the UK. Paul has over 20 years’ experience in the automotive industry, including key roles at Vauxhall Motors and Mercedes Benz dealer networks. Most recently, he has five years automotive dealership experience and has used Traka during this time, providing first-hand end user experience of utilising the key management system in an automotive environment. Paul says: “The automotive sector has shown resilience against a challenging market with both sales and values increasing. This year, innovation is continuing at a strong pace, investment in new capacity is soaring, and customer demand is increasing.”

ATG Access has promoted former head of marketing, Lucy Ketley, to marketing and sales director. Since joining the business in 2011, Lucy has been instrumental in developing and implementing ATG Access’s marketing strategy as well as gaining an excellent knowledge of the products, hostile vehicle mitigation and physical security sector, whilst forging strong relationships with customers, distributors, and supply chain. Richard Ellis, interim managing director at ATG Access, said: “I am delighted to welcome Lucy to the ATG Access board. She is a respected, driven and forward-thinking professional with a solid knowledge of our international sales and distribution environment.”

George Petkov Secure Logiq, has hired George Petkov as IT Operations Manager. This senior position will see Petkov work closely with Secure Logiq CTO Aleksandar Uzunov across a range of activities within the manufacturer’s technical department. In the role, George will assist with hardware parts procurement while also developing new partnerships and bringing more suppliers to Secure Logiq. He will also help with software development as a system architect, resolve difficult IT problems and help with the administration of Windows and Linux-based servers for the Secure Logiq critical infrastructure. The aspect of the role that will have the most direct impact on Secure Logiq’s customer base will see George assist with the testing of new VMS systems as well as with developing new products. Finally, he will also help Aleksandar with staff management while also taking a close look at improving internal processes and processes automation.

Stephen Wright ERA has expanded its in-house engineering capabilities with the appointment of Stephen Wright as Engineering Project Manager. Stephen will be responsible for managing the execution of new product development, in addition to existing engineering projects. With over 34 years’ experience in automotive component engineering, Stephen joins ERA from Magna Closures, where he was Senior Platform Engineer and Project Manager. “There is a range of new innovations launching throughout the year across both hardware and smart security, and I’m looking forward to working closely with the engineering and design teams to ensure their successful implementation and delivery,” said Stephen.