PSI January 2022

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January 2022 – £4.00

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Professional Security Installer

MEET THE INSTALLER Karl Jordan of Guardhall

PRODUCT TESTS barox – RY-LPITE-802GBTME Videoloft – Cloud Adapter 8 Trend Networks – R180000

PSI PREMIER AWARDS 2022 Nominations welcome!

EDITOR’S CHOICE A look at the best new products

GOT ENOUGH TO GO AROUND? Ensuring the supply to meet demand

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New year, new offering

Upsell opportunities adding even more value Deliver security, automation, video and more The Enforcer V11 provides security, automation and video in one platform to boost customer retention, extend system longevity and build recurring revenue potential. Covering practically any installation requirement, it provides many upselling opportunities, from the MCEXTERNAL-WE outdoor wireless contact and SPEAKER/SOUNDER-WE to SmartPlug and LightCamera. Start the new year with more options than ever.

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Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK T: +44 (0)1709 700 100 E: W:

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January 2022 – £4.00

January 2022

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Professional Security Installer

5 Editorial One of the results of the pandemic of 2020-21 has been an increase in the number of packages being stolen from doorsteps by Porch Pirates. Will 2022 be any different?

6 Industry news News and events from the security and fire sectors

11 Appointments Movers and shakers from the security industry

12 Social media

MEET THE INSTALLER Karl Jordan of Guardhall

PRODUCT TESTS barox – RY-LPITE-802GBTME Videoloft – Cloud Adapter 8 Trend Networks – R180000

PSI PREMIER AWARDS 2022 Nominations welcome!

The posts that caught our eye on the PSI Instagram feed

14 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes


The network switch is put through its paces by an independent reviewer

20 Videoloft Cloud Adapter 8



A look at the best new products

Ensuring the supply to meet demand

The eight-channel cloud video solution is reviewed

22 Trend Networks R180000 A closer look at the cable testing kit

24 Technology Tried & Tested

An essential guide covering some of the most recent technology reviews from the pages of PSI magazine

Making supplies last This month we look at how alternative sourcing strategies and an imaginative approach to value engineering has mitigated the impact of global supply chain problems

29 Investing in extra services This month we talk to Mat Brown and Jon Wadman of Qvis about modern security distribution


32 PSI Premier Awards 2022 The 2022 awards campaign kicks-off this month

35 Supply and your demands We find out how one manufacturer is handling the shortage of components

39 Meet the installer

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: Twitter: @SecurityDrum

A look at life in the security business with Karl Jordan of Guardhall in Accrington

DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail:

45 Incentives for installers

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail:

David Scott of Skills for Security reveals the incentives for installation companies to take on apprentices

47 New kit on the block An overview of some new tech announcements from Ajax

52 The importance of CPNI With threats constantly evolving, how does CPNI approval help installers to deliver?

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2022

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail:

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ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail:

ISSN: 1360-6476


PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)


EDIT leader jan22_000_PSI_apr15 22/12/2021 19:17 Page 1

The future is Capture

The future is now Texecom understand that reliability underpins the fundamental trust in an intrusion alarm system and has developed the Capture range to be our most reliable, most resilient, most robust and most trustworthy range of motion detectors, to date. To discover more visit

Sales: +44 (0)1706 212524

EDIT leader jan22_000_PSI_apr15 22/12/2021 19:17 Page 2

Grade 2 Wired


Crime of the time There was another person doing the rounds over the festive period in 2021, but this one wasn’t wearing red and white sporting a large beard and leaving presents for all of the good children. This visitor was one of the people on Santa’s naughty list....


Grade 2 Wireless

Grade 3 Anti-masking

Discover more:

ne thing you can guarantee in the security industry is that whenever we experience change there’s a bunch of criminals ready to find a way to exploit the situation. Due to the climate of home shopping and the subsequent convenience of home deliveries taking the place of visiting town centres in 2021, the number of parcels being dropped off by delivery drivers was estimated to hit around the one billion mark in the month of December. While the sight of a Royal Mail van is nothing new, the presence of a Hermes, DPD, DX etc van popping around the estates of the UK has become a familiar sight thanks to the ease of online shopping. Unfortunately it now appears that there is another vehicle we need to keep an eye out for, and this one is not bringing the results of a retail therapy session. The theft of parcels from outside homes is nothing new. In the past however it was considered a crime of the opportunist who just so happened to be walking past a house, spotted a package and whipped it away. Today, according to mainstream media outlets the UK is experiencing a wave of crime from so-called Porch Pirates who follow delivery vans around with the aim of stealing left parcels. Despite the “work from home if you can” advice from the government, many people don’t have a job for which they can do so, meaning that they are not in during the day to receive items. The Porch Pirate is therefore able to watch the delivery driver get no response to a knock and leave a parcel behind. Give it a minute or so, then the thief slips up to the door and whizzes off with the mystery prize. Then back on the trail of the delivery van again for more freebies - what a day of fun! According to the reports published in the papers, some estimate that ten parcels are lost every single minute of the day, with a record £50 million-worth of packages predicted to go missing in December 2021. Couple that problem with the pressures being put on the drivers themselves to meet delivery targets - and therefore create a reluctance to take parcels back to the depot for a second attempted drop-off - and you see that the rise in online shopping over the festive period with all of the other factors mixed in has created a perfect storm for pirates. This is why many companies would prefer you to use click and collect to try and avoid having to replace missing items. With no sign of a non-covid future, when someone wearing a mask in public raises suspicion, it’s a problem that fitting video doorbells alone will not solve. Will 2022 be the year you get more requests to fit domestic perimeter security as a result? Andy Clutton EDITOR 5

EDIT news jan22_PSI_feb15 22/12/2021 17:50 Page 2

Voted PSI Distributor of the Year 12 times The UK’s #1 Fire and Security Distributor...


Ryan Clark, founder (front left) and local Councillor Michael McCormick (front right) with some of the team members

New premises for growing Scottish business Security industry entrepreneur Ryan Clark is set to bring back jobs and future prosperity to the area where he grew up. Following the founding of his own technology-driven security business, Safer Scotland, in 2016, Ryan is scheduled to

• Frontline Security Solutions has joined the Zitko Talent industry alliance and will be welcoming an initial two trainees at the end of the year. If successful, Frontline will be looking to implementing the Zitko Talent programme further throughout the business.

Amthal management team celebrates business milestone

• barox Kommunikation AG has partnered with Raytec to support installers and specifiers by confirming its range of PoE Ethernet switch products suitable to power Raytec’s LED illuminator products.

At the end of 2021 Amthal celebrated 21 years in business, having grown from a two man residential security company to a 50 strong team, integrated fire and security specialist. Launched in 2000, by close friends John Allam and Paul Rosenthal, Amthal now has over 50 members in the team and operates on a Europe wide basis providing installation maintenance and monitoring services across


open a 6,000 square feet headquarters at Kelburn Industrial Park, Port Glasgow, early in 2022. The company’s new premises is currently being upgraded at a cost of £500,000 to a bespoke 12,000 square feet facility incorporating a CCTV monitoring station, manufacturing/assembly, and administration space. In addition, while four people from Inverclyde have already been recruited, more new jobs for local people are planned as a result of the ambitions of Ryan and his senior management team. The new premises, which will accommodate a staff of 35, will permit the company, part of the Safer Security Group, to make good on its immediate growth plan which includes the doubling of turnover to £4m in the coming year, with £8m and £10m projected for succeeding years. Currently, the business is on a major recruitment drive across the UK to service new contract wins. Ryan said: “Safer Security Group’s strengths until now have been in construction, void property protection and rail, and we will aim to move swiftly into new markets in sectors such as roads and highways and national infrastructure protection.” all commercial, residential and public sectors. In 2008, Jamie Allam joined the management team to become Commercial Director and created the structure to drive an ambitious growth plan incorporating all aspects of the business, from operations, through sales and commercial targets. Paul Rosenthal, Founder and Sales Director of Amthal Fire & Security said: “Since we opened our doors at the turn of the century, we have grown with our clients, always taking a proactive approach to adaption, whatever the economy and even most recently, the pandemic has thrown at us! “We have also undergone our own evolution, shifting our focus to a total solution provider for clients to deliver full fire and security services. But underneath it all, we have remained independent. It makes me so proud at 21 years, to see how far we have come and excited for the future.”

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EDIT news jan22_PSI_feb15 22/12/2021 17:59 Page 4

Largest stock holding in the UK & Ireland







0161 687 8787



Johnson Controls has acquired Provincial Sprinkler Company a specialist fire suppression business based in Cork, Ireland. The acquisition follows Johnson Controls’ strategy of offering a full, end-to-end fire suppression offering across the whole of UK and Ireland. The deal enhances Johnson Controls’ ability to provide fire suppression

Secure Logiq joins the Milestone Marketplace platform Secure Logiq has become a Milestone partner with management servers and client machines added to the Milestone Marketplace. The move strengthens the relationship between the two



Johnson Controls acquires Provincial Sprinkler Company

• The British Security Industry Association (BSIA) has launched a code of practice for security fogging technology. “Security Fog Systems: Installations, Commissioning and Maintenance – code of practice” is intended to support the design, installation, commissioning, operation, and maintenance of security fog systems conforming to EN 50131-8, as well as to serve as practical aid to mitigate risks and reach operational requirements.


KST awarded five-year contract with Post Office Kings Secure Technologies (KST) has been awarded a new five-year contract with the Post Office with a possible extension for a further three years. As the Post Office is a core part of the national infrastructure; it is essential that its network has the appropriate security controls in place to ensure that it is not affected by issues

products and services in the Republic of Ireland, including access to customer relationships established in the local pharmaceutical, healthcare, industrial and commercial sectors. There will be no immediate changes to the dayto-day operation of the business, with the intent to provide customers with a seamless transition and continuity of high-quality customer and employee experience. “This acquisition is a crucial milestone in delivering our strategy for fire suppression in this part of the world,” said Sarah Dixon, General Manager, Fire Suppression at Johnson Controls UK&I. “The integration of both organisations will bring invaluable skills and important capabilities to Johnson Controls in the design and installation of sprinklers. We have a huge opportunity for growth by helping our customers meet fire safety and sustainability mandates over the coming years.” Terms of the Provincial Sprinkler Company acquisition were not disclosed. manufacturers, and enables Secure Logiq to support more Milestone projects. Milestone Marketplace is a digital platform designed to help the manufacturer’s XProtect users build their security system with complementary products.

that could impact the service it provides to its customers, clients and the wider community. Working together with long term weighing solutions supplier to Post Office, DIGI Group and safe servicing and engineering partner, Insafe the companies will maintain and service the Post Office estate. The contract will include all security and business critical services such as: service, maintenance, monitoring, installation and technical support of alarm systems, CCTV systems, fire systems, safes, scales, cash units, fire doors, high security doors, gates, barriers, hatches, access control and compliance, PAT testing and fire risk assessments across the whole Post Office estate. Bob Forsyth, Chief Executive Officer of KST, said: “We are delighted to announce the award of this contract and the continuation of our successful relationship with Post Office.”

EDIT news jan22_PSI_feb15 22/12/2021 18:00 Page 5


The interview that gets the facts from the top This month Simon Banks looks through the most memorable quotes from the Bottom Line interviews of the last 12 months. “We have supported apprenticeships for many years, and I have seen first-hand the great opportunities they present to young people. I have also been passionate about embracing new technologies that can enhance what we offer to our customers.” Richard Hewes, Founder & Chairman of Hewes Security

Banham celebrating 95th anniversary of the family-run business Banham is celebrating its 95th anniversary in December 2021. The British firm was founded in 1926 by William F Banham after his wife, Ann-Marie, suffered a series of burglaries at her West London dress- making business. When the insurers pronounced the store uninsurable unless the door was bolted from the inside, William devised an automatic door bolt and Banham Patent Locks was born. Such was William’s confidence in his product that, in 1936, he offered £25 to anyone who could break through a Banham door lock. Despite the stunt drawing quite the crowd in front of his premises in Oxford Street London, not a single person succeeded and William won his wager. Fast forward nine and a half decades and Banham is still family-run and owned with William and Ann-Marie’s grandson, Executive Chairman Charles Hallatt, at the helm. The Board (pictured above) today consists of third and fourth generation Banham family with a 400-person workforce comprising numerous families who are proud to say they have worked for Banham, many for multiple decades. Chairman Charles Hallatt said: “We are so proud of our family business and the fact that we have survived a world war, multiple recessions and a global pandemic, Banham has stood the test of time because of the strength that being a family business can bring. It’s not just about having our family involved at the helm, it’s also about all the other families working here.” While the British brand continues to offer its patented locks, it has expanded over the years into all areas of security including intruder and fire alarms, CCTV, safes, 24-hour monitoring and keyholding. “Our ethos has always centred around letting our family look after your families – for both our colleagues and our customers” said Managing Director, Martin Herbert. With a look to the future, the company launched the Banham Academy in 2014 to deliver specialised training and career opportunities to young people aged between 16-24.

“We have a commitment to our customers that my team and I are determined to fulfil every single day. This keeps us focused on working hard but also working efficiently to maximise output and minimise errors.” Vickie Davies, Operations Manager at CSL “We support businesses that span the entire security industry, from small one-man bands through to SMEs and global household names. We aim to drive the industry forward, raise company profiles and support businesses to work to the highest professional standards.” Tom Ford, Membership Development Manager at the BSIA “Without doubt, our Apprentices have helped to sustain and directly grow our business. Not only have they enabled us to recruit further afield by showcasing our industry through careers events and talks, but they have also helped us with succession planning throughout our business.” Jordan Duggan, Owner & Director of EFT Systems “By upgrading the remainder of our PSTN systems to radio we are also able to upgrade their URNs, ensuring our customers are compliant with the most up to date regulations.” Georgia Riley, Associate Director of Ambush Security Systems “With more and more URNs being provided, it is important that police forces across the country utilise the latest technology to improve their response times. ECHO will mean police responses could be up to 3 times quicker.” Ken Meanwell, Compliance Manager at PCPI “Video is most valuable when installers combine it with other sensor data such as access control and alarm events. Installers should consider seizing the opportunity to offer video verified alarms given that both edge sensor and cloud technology are so easy to access, especially when underpinned by robust and cyber-secure communications technology.” Pauline Norstrom, CEO of Anekanta Consulting “Across industries, people are finding more and more examples where IoT solutions can enhance existing systems. Whether this is to provide increased insight on the performance of a system or to provide the ability to remotely perform health checks or software upgrades.” Hiran Ravat, Head of IoT Business Development & Partnerships at CSL “The nationwide switch-off of PSTN as part of the UK’s All IP project poses a major challenge to our sector. ARCs and Installers must work together, along with solutions providers, to ensure we upgrade and future-proof all connections that currently rely on PSTN.” Chris Coughlin, Head of Monitoring at ARM Secure “For approved installers, ECHO is a clear tangible commercial and performance benefit. When received in Police control rooms via ECHO, alarm signals are posted directly to Police dispatch desks without further question. The ECHO-routed signal is effectively prioritised as it jumps a verification process that would otherwise be required, saving time in police response.” Mark Taylor, General Manager of ECHO “I think the traditional ‘alarm’ market will start to embrace visual verification which means ARCs need to keep up with that technology and continue to provide and enhance upon those services that a ‘self-monitored’ solution just can’t compete with.” Sian Doherty, Managing Director of Arc Monitoring.

YOU SAID IT! “Exceptional company! The CSL team fixes any issues right away, great bit of kit. I have used CSL for years and will continue to do so.” Iain Brown (DMI Fire and Security) – Google Review – 16 September

Tweet us @CSLGroupLtd

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Your Installation, Our Connectivity

Discover our range of solutions for any critical IoT applications.






From single or multi-path Alarm Signalling systems, to secure Routers and Roaming SIMs for CCTV streaming or Access Control.


EDIT Social jan21_000_PSI_may15 22/12/2021 19:25 Page 1


SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)



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RF-MCS Wireless Magnetic Contact with Shock Sensor A miniature wireless magnetic contact with shock sensor available in white, brown or grey. It delivers excellent range and battery life performance while bV^ciV^c^c\ V Y^hXgZZi VcY VZhi]Zi^X egdÒaZ# I]Z jc^i ^h ^YZVa [dg Veea^XVi^dch i]Vi gZfj^gZ heZX^ÒX architectural design consideration. It is designed to work alongside existing and legacy HKC RF detectors

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EDIT ­ ed choice jan22_000_PSI_jun15 22/12/2021 19:41 Page 1


Extended camera range leverages cloud convenience

Johnson Controls has introduced six additions to the Cloudvue camera portfolio, expanding the range of camera options and form factors for customers to leverage the power and convenience of cloud video surveillance. With this launch, Johnson Controls is able to offer customers cameras that simplify installation and configuration and are suitable for exterior applications where rugged cameras are required to withstand harsh environments and where interior applications demand an appropriate aesthetic. The Cloudvue Gen3 cloud-ready cameras are available in 3MP and 8MP resolutions, the compact mini-dome, outdoor mini-dome and the outdoor bullet cameras are designed to offer high-image quality, feature rich surveillance options for a range of applications.

New safe offers protection against burglary and fire

Featuring a double-walled body and door that protects against break in attempts, Burg-Wächter’s FP 44 E Fire Protective Safe has been designed to protect contents, including documents up to size A4, in the event of a fire, having been tested to Class NT FIRE017-60P, which certifies 60 minutes of fire protection for paper at temperatures of up to 1000°C. For added security, users are able to create up to two individual PIN codes (which can be changed at any time) for the electronic combination lock, whilst the new angled LCD

Lock allows remote generation of access codes

Codelocks has announced the availability of its new KitLock, the KL1000 G3 NetCode. The new locker lock combines the style and functionality of the KL1000 G3 KitLock with the convenience of Codelocks’ NetCode technology – enabling administrators to generate temporary date and time-sensitive access codes. The KL1000 G3 NetCode can be set up to provide either short or long-term access for users and includes all the features introduced with the KL1000 G3 – including a key override function, easy access to the battery compartment and the option to include Slam Latch for fast ‘push shut’ closure. However, this new addition to the KitLock by Codelocks range boasts Codelocks’ NetCode technology. The NetCode Function enables lock administrators to generate a single-use code via the online Codelocks Connect Portal or by utilising the Codelocks Connect Application Programming Interface. The code can then be sent by text or email – giving the recipient access to the locker on a specified date and for a set period of time. 14

Site management app is updated for easier use

Paxton has updated the Paxton Connect app to make remote site management simpler. Paxton Connect has been developed by Paxton to provide their customers with remote site management for buildings secured with their systems. The app enables users to open a door directly from their smartphone or tablet from anywhere in the world with an internet connection. It allows administrators to delete and edit users' information and establish if they are safe in an emergency by providing real-time updates and event reports on user location. When using the latest version of the app, installers and their end-users are now able to easily search from large lists of sites and will gain a quicker connection which provides a faster and more reliable service. They will also benefit from an improved biometric login process, making it easier for them to access and manage their system.

EDIT ­ ed choice jan22_000_PSI_jun15 22/12/2021 19:41 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Entry level NDAA compliant video solutions The Honeywell 30 Series cameras are designed for use as part of video systems which comply with NDAA 2019, Section 889. With a 50-meter Smart IR LED range, a camera resolution of up to 5MP, and secure stream video encryption, the 30 Series offering suits small-to-medium businesses (SMB) and entry-level enterprises that want to reduce their liability cost and their total cost of ownership and designed for use as part of video systems which comply with NDAA 2019, Section 889, ensuring compliance with all industry standards. The 30 Series IP cameras offer standardised installation software across all Honeywell Performance and 30-Series Video products, following a ‘learn one, know all’ approach that works for every application.

A complete security management system in a box

Senstar has introduced the E5000 Physical Security Appliance (PSA), a turnkey hardware and video management software (VMS) solution. The E5000 PSA combines ruggedised compact, purpose-built hardware with the Senstar Symphony Common Operating Platform. Available in two models, with 8 or 16 base VMS licences, the E5000 Series PSA is ideal for critical sites where vibration and extreme temperatures are difficult to manage, including remote utility and energy infrastructure, as well as space constrained environments. To provide installation flexibility, the E5000 PSA can be wall or desktop mounted ensuring easy placement in any scenario.

NOTE: All technical specifications listed are provided by manufacturers

Serverless camera bundle for all-in-one functionality 3xLogic has announced the availability of its Serverless Camera Bundle. Designed for small to medium sized enterprises (SMEs), as well as being suitable for educational, retail, healthcare and warehouse and distribution environments, it offers organisations that don’t have support staff to maintain onsite servers and infrastructure, the opportunity to benefit from a cutting edge security solution. The Serverless Camera Bundle incorporates 3xLogic VISIX devices that boast all in one functionality. Users can choose from the VISIX 5MP fixed 2.8mm lens indoor/outdoor vandal proof mini-dome and VISIX 5MP fixed 4mm lens outdoor mini-bullet cameras, which are both available in 128GB or 256GB storage options. Both variants feature solid-state components, so there are no mechanical drives as failure points, and they can be configured using the VISIX Setup App. Remote access to live and recorded video is also possible through VIGIL Client and/or the VIGIL View Lite II App.


EDIT test1 jan22_000_PSI_mar15 23/12/2021 11:56 Page 1



What’s in the box? Network Switch Console lead Mounting bracket Quick Install sheet Power Supply


he barox RY-LPITE-802GBTME is a 10-port managed switch with features beneficial to PoE supplied surveillance camera systems. It supports Layer 2 & 3 switching and can be configured for diverse route, ring redundant networks. With 8 Gigabit PoE++ ports and a 24Gb/s backplane, the switch can support high bandwidth video networks.

Getting started This particular model of barox switch is supplied with a bracket for fixing to the rear of the unit that is used for Din rail mounting. The separate power supply (NDR-480-48) has a pre-fitted Din-rail mounting plate.


barox RY-LPITE-802GBTME Network Switch The supplied Quick Install sheet simply notes the IP address scheme to be used and refers the user to the barox website for further details and manual. The power supply has a three-way terminal strip at the bottom for main input so appropriate care must be taken when installing. The input range is from 100 – 240 V AC at 5.3 Amps. The output terminals at the top of the unit supply 48 volts at up to 10 Amps. A green LED confirms power is available and a variable control allows the output to be set from 48 to 55 volts. The switch has eight PoE enabled RJ45 ports with a further two SFP optical fibre ports for backbone links. 48-volt power is supplied via a 4 way removable terminal block which allows for a redundant supply to be connected on the additional pins. The data sheet states that for PoE+ and PoE++ a minimum of 54v DC must be supplied. A further four-way block connects the normally open relay output and an input D1 connection. A further RJ45 socket is used for Console connection. All RJ45 and SFP sockets are capped until needed. LEDs on the front panel show System on, PSU input 1 and 2 if a redundant supply is being used, Alarm state, Ring Master status and RC condition. The switch can be connected to a network using one of the eight RJ45 ports or to a backbone with the addition of an optional SFP fibre interface, this can be single or multimode to suit the installation. Configuration of the switch can be undertaken using the inbuilt web interface or if a CLI (Command Line Interface) approach is preferred, using a Telnet session or RS232 link through the console port using the supplied lead. RS232 settings are 115.2kb/s, 8, N, 1. While the downloadable barox manual states the default IP address as, the device packaging gives the correct address as There is a possibility that this may clash with a router address so that must be considered when first connecting. On connecting with a browser, the switch requires a simple administrator username and password to be entered. There is no forced strong password at this point and it is down to the installer or IT administrator to establish an appropriate access strategy.

Menu options Although the switch can be managed in the three ways stated above, the web interface gives

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(continued from p16)

A very powerful enterprise level command set DIN rail mountable switch with a wide range of security features and support for monitoring and reporting surveillance systems operation NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result


the user a graphical representation of the switch operation. The main page has a barox logo that always links you back to the main or index page that shows the Monitor/System/Information data. Alongside this is a small graphic of the switch with the port connection status identified. This page identifies the switch system description as “Industrial 8-P GbE RJ45 + 2-P GbE SFP L2 Plus Managed Carrier Ethernet PoE++ Switch”. Beneath the barox logo is the model number with two tabs below this for “Switch” and “DMS” (Device Management System). The Switch tab menu options access dropdown lists for the four categories: Configuration, Monitor, Diagnostics, and Maintenance. Configuration: System, Green Ethernet, Ports, DHCP, Security, Aggregation, Link OAM, Loop Protection, Spanning Tree, IPMC Profile, MVR, IPMC, LLDP, PoE, EPS, MEP, ERPS, MAC Table, VLAN Translation, VLANS, Private VLANS, VCL, Voice VLAN, Ethernet Services, QoS, Mirroring, UPnP, PTP, GVRP, sFlow, UDLD, Rapid Ring, Switch2go, and SMTP. Of these 34 options, 20 have sub menu lists. Monitor: 20 options including 14 sub menus relating to the above items that have data to be assessed. Diagnostics: Ping, Ping 6, Cable Diagnostics, Traceroute, and Link OAM. Maintenance: Restart Device, Reboot Schedule, Factory Defaults, Firmware, Configuration, and Server Report. The DMS tab menu options are Management, Graphical Monitoring, and Maintenance. Management accesses: Google Map API Key Configuration, and Device List. Graphical Monitoring: Topology View, Floor View, and Map View. Maintenance: Floor Image Management, Diagnostics, and Traffic Monitor. When adjusting any configuration values, it is important to realise that the changes when “applied” are only affecting the running configuration of the switch. For these to be stored into Non-volatile Startup configuration memory the disk icon must be pressed. This will have a small red “Click Save Button” message alongside it when changes have not been permanently saved.

of the attached network with a topology view giving a graphic of the various nodes between all connected devices. This can be filtered to show All devices, or Switch, PC, IP Camera, IP Phone, Access Points, Others, or Offline Devices. These graphics can then be saved in SVG, PNG or PDF format for use in system documentation. The Floor view allows up to ten floor maps to be uploaded into the switch to show the installed locations of devices. These can simply be dragged onto the map from the device list. Clicking onto the camera icon gives access to device details and can be used to log in to the camera’s web page. The Map view utilises Google Maps to show realworld location of buildings or sites with overlayed icons if applied. The PoE power availability can be set for each port with up to 60 watts if supported by the correct power supply. Alternatively, the ports can be configured for Class mode where the PD determines the power required or using LLDP PoE+ protocol. Where there may be a high demand at power-up, the individual ports can be given a start-up delay of from 0 to 300 seconds to prevent an initial surge overloading the supply. Where ports are used for devices such as Security cameras that may need to be monitored; these can be regularly “pinged” with the camera’s IP address to check availability. If a failure occurs, after a number of retries, the port will power down and attempt to reconnect for a specified number of times. An SNMP alarm message will be generated after this time if the connection is not re-established. Additionally, the switch can be programmed to restart on a daily or weekly basis at a specified time, however this does appear to be only a full restart so PoE to cameras will also be power cycled. The time can be NTP referenced and is stored in computer (yyyy-mm-dd hh:mm:ss) format with flexible DST settings. Up to 15 privilege levels can be allocated to users accessing the device configuration. These can be allowed / denied and adjusted for all key elements. Port security can be configured for specific MAC addresses. Where a ring network backbone is required, the switch supports “Multiple” and “Rapid” versions of standard Spanning Tree Protocol for compatibility.



The Switch is not a plug and play option and requires a significant understanding of networking principles to fully configure, however, it is worth the effort to realise all of the device’s capabilities. While the devices help files do not give expanded examples of use, there is a comprehensive glossary included for all the terms used. The Diagnostic menus coupled with the Device Management System options provide an overview

A very powerful enterprise level command set DIN rail mountable switch with a wide range of security features and support for monitoring and reporting surveillance systems operation.

8.5 out of 10

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EDIT test 2 jan22_000_PSI_mar15 23/12/2021 12:14 Page 1



he Videoloft Cloud Adapter 8 is an eight channel bridging device which equips new and legacy video surveillance systems with Videoloft’s offsite cloud video solution.

standard as default), pull through and store audio enabled devices, provide two-way audio (if applicable), use PTZ controls (If applicable), and set up some very responsive analytics, motion and alarm functions to push alerts, trigger alarms and notify the user. The analytic functionality of the unit can quickly and easily define objects, persons, vehicles and animals allowing for fast and efficient searching or alarm triggering through the application itself.

Getting started


You are supplied with an information card that includes a QR code. The QR code and web address takes you directly to Videoloft’s “guides” section of their website where you are able to download and view installation guides for professional installation. These guides are set out manufacturer specific, which gives you a very detailed step by step on how to add, remove and set up the adapter across various platforms. The setup of the adapter is very straight forward. Once the application has been downloaded to your device and the adapter has been powered up, as long as your adapter and surveillance system are connected to the same network you will be able to search for the adapter via the “Cloud ID” code printed on the side of the adapter. Once found, the adapter will ask you to authenticate your device, so be sure to have the admin username and password to hand.

The overall build quality is great. It has a very sleek design with a matt black finish to the top of the adapter. The adapter is compact and would be suitable to fit anywhere local to the video surveillance controls or network connection point. This product is suitable for any application looking to provide a cloud storage solution for their video surveillance system. The adapter can be used across multiple different manufacturers, systems types and can also be used without a recorder by simply having IP cameras connected to a network of the same range. It is a very cost effective solution for those looking to update existing systems, upgrade the overall storage solution, or wanting to connect independent cameras to a recording and viewing platform without the need for a recorder or controller.

What’s in the box? Cloud adapter Inline Interchangeable PSU Two “protected by” stickers information card/QR

Pros: • Cost effective • Scalable • Easy to set up • Easy to use and navigate • Doesn’t require a recording device or control unit • Local and remote downloads • Easy analytic setup • In app speed test function to test your network speed and bandwidth – this also give recommendations of cameras and resolution Cons: • App does not auto configure based on DVR/NVR with all video quality set to standard as default • When on an independent camera view, the settings symbol can be difficult to see due to its colour on the background


Videoloft – Cloud Adapter 8


Performance When connected, the adapter will pull all available images from the connected system or switch and itemise them on the home screen. From here you will be able to; rename each view, set up viewing resolution (the device is set to

8.5 out of 10 PSI Product Tests are carried out by an independent third party, not editorial staff. The manufacturer/supplier has no input in the review or the final result

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Trend Networks - R180000 Tone and Probe Kit information to operate and care for your test equipment properly. The test equipment if ready out of the box. Which a quick glance over the user guides, you are ready to identifying cables and faults.

With its high power output and increased sensitivity, the tester was able to identify multiple types of copper based cables and conductors

Performance The tone and probe tester worked better than most available on the market. With its high power output and increased sensitivity, the tester was able to identify multiple types of copper based cables and conductors, even when subjected to interference, which may disrupt or provide false results with other lesser quality testers. The tester provides multiple tone selecting, great volume control, a headphone jack for use in places that are subjected to higher levels of noise, and an onboard LED to help search and identify cables even in poorly lit areas.


What’s in the box? Tone and Probe units Two guides RJ45 to RG11 lead Crocodile to Rj45 patch cord Carry case/straps

Pros: •Simple and easy to use •Comes with additional attachments and leads – RJ45 to RJ11, Crocodile to RJ45 parch •Ability to test polarity •High sensitivity and high output to reduce unreliable results •High build quality •70 hour battery life •Replaceable probe tip •Multi tone selection and high volume output with AUX Jack Cons: • Expensive compared to others available


The build quality of the tone and probe tester are great. They are sturdy, robust and have an overall quality feel to them. The Probe is also deliberately built with a replaceable probe tip which increases the longevity of the test equipment. As well as being able to test conventional network cables such as RJ45 and RJ11, with the attachments provided in the kit you can easily test coaxial and electrical cable, even at long distances and with the ability to test polarity. Making this a great multi tester for any engineer to carry in their toolbag.


he Tone and Probe kit from Trend Networks helps installers with easy and dependable tracing of all types of copper cables, including data, telephone, electrical and COAX. The new Tone Generator features a power output of 13dBm, providing reliable cable tracing even over long distances. Easy to use, with no training needed, it is equipped with line testing features for troubleshooting and service verification. With 70 hours of battery life, and a shielded button to prevent accident battery drain, users can depend on it being available whenever the job demands it.

Getting started The instructions come in the form of two multilingual A3 folded pamphlets that provide reasonable detail on safety, features, operation and where to find additional information. They are well detailed and provide all need to know

9.0 out of 10 PSI Product Tests are carried out by an independent third party, not editorial staff. The manufacturer/supplier has no input in the review or the final result

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C C T V, S E C U R I T Y & S M A RT H O M E S P E C I A L I S T S

Come & Visit Us At Our Edinburgh Branch

0345 863 9750

My name is Ross Martin, the branch manager of Puretech Edinburgh. I have had the pleasure of working with Puretech for approximately 6 months at the new Edinburgh branch, which has been open for the past 3 months. I have worked in the security industry for over 14 years and my experience has been gained from my time at two other major security distributors in Scotland. I began my journey within the industry as a branch assistant and absorbed knowledge from other experienced security specialists across the portfolio of intruder, access, fire, and CCTV solutions. When I was offered the role of branch manager for Puretech Edinburgh, my first managerial position, the opportunity was too good to turn down. Personally, accepting the role, has been the best decision I have made in my career. I have helped to develop the business whilst continuing to grow my own knowledge. Puretech is an extremely successful family run business fulfilling the demand from existing and new customers from our branches comprised of highly experienced staff. Puretech branches are currently located in Leeds, Manchester, Sheffield, Derby, Edinburgh, and Havant. Our branches are backed up by a large internal sales team, a dedicated technical support team and an exceptional external team. These teams possess a wealth of technical knowledge and are available for any queries by telephone.

Why I Chose Puretech? From my very first conversation with our Managing Director Mathew Brown, I was sold on the company’s vision and outlook whereby my mind was made up almost instantly. My position and our relationships with our suppliers mean that I can personally influence the experience of our customers. On each visit to our branch our customers deserve to be completely blown away by the high-end industry leading technology that we have on display. As a result, I am very proud of the dramatic increase in sales in and around Scotland.

We work very closely alongside all their BDM’s and Pre-Sales team, which gives us that extra level of service. Our partnership Programme proves our commitment to our customer base where we reward our customers for their loyalty with our lucrative Rebate scheme that can be tracked via our app. Our app, available from the Apple and Google app stores, allows customers to check invoices, stock availability, create quotes, get item pricing, download product datasheets, and receive instant tech support via WhatsApp.

What Can You Expect From A Puretech Branch? When you first enter a Puretech Branch, you are greeted by a temperature checking entry gate, which is particularly helpful during the ongoing pandemic, and a giant video wall displaying working camera solutions. The branches have many 55-inch screens around the branch connected to working solutions comprised of NVR’s, DVR’s, auto tracking PTZ’s and the very wide range of cameras that we offer. You will also see solutions from Dahua, Cognitio and Cortex - our own British built product. We also have Viper - which has a new, extensive, and highly anticipated range coming out in January 2022, and if that wasn’t enough, we also have AJAX alarm systems which have seen very high demand across Scotland. As our branch has all this technology on show it conveniently allows customers to come in, see the demonstration first-hand and find a solution to their needs. We are also happy to facilitate one to one product demonstrations in branch or by virtual meeting, if preferable. We have partnerships with two powerhouses of the security industry, Visonic and Videx whose product quality is second to none and we will be further adding to our range from well-known security suppliers next year. At Puretech we pride ourselves on providing the best customer experience. Everything we do is for the benefit of our customer. We welcome projects of all sizes and the support we offer to our customers is unmatched. It is important to note that as we are Dahua Tier 1 distributors, we have the full backing of Dahua Technology.

Things To Expect When You Visit Our Puretech Branch As you enter the Edinburgh Puretech branch, you will see shelves fully stocked with all the ranges we offer, and you will be warmly greeted by myself and the branch assistant Barry Maitland who has been in the industry for the past 5 years. Together, Barry and I are committed to providing you with the best customer experience. We offer all our customers a hot or cold drink of their choice and we are more than happy to take the time to explain each range we offer to find the best solution for you. Our Edinburgh branch is located at the South Gyle in Edinburgh. This location is conveniently accessible for people travelling from Glasgow as its just off the M8. It is also a great location for customers from Fife, Perth, and Dundee. Please don’t hesitate to get in touch and come visit Puretech Edinburgh, we look forward to welcoming you! Ross Martin Puretech Edinburgh Branch Manager

Contact Us On The Above Numbers To Arrange A Visit.

Download The FREE App Now!

EDIT tried jan22_PSI_may15 23/12/2021 14:17 Page 1


TRIED & TESTED An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences. Bosch – Flexidome NDE-3503-AL Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of 30°C to +50°C. Review: A very capable dome camera with a wide range of configuration options. Score: 8.5/10

IDIS – DC-S6283HRXL The DC-S6283HRXL dome is an external IP66, IK10 rated, 1/2” CMOS 2MP Lightmaster PTZ ONVIF compliant dome with 36 times zoom lens and long range IR capability. Review: A well featured PTZ dome with simple setup, excellent optical performance and enhanced IR illumination. Score: 8/10

Uniview – IPC2325EBR5-DPZ Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°. Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. Score: 8/10

3xLogic – VX-VT-56 The 3xLogic VX-VT-56 is an IP66 bullet style external thermal camera with a 56° horizontal field of view. It has motion detection including video content analysis and temperature alarm capabilities built in. Review: A very compact thermal bullet camera that is straightforward to install and set up. t is capable of detecting scene intrusion and creating alarms regardless of light levels and weather conditions. A variety of specialist analytics is included. Score: 8/10


EDIT tried jan22_PSI_may15 23/12/2021 14:19 Page 2


Hikvision – ColorVu DS-2CD2087G2-LU This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options. Review: An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features. Score: 9/10

Tyco – Illustra Multi Sensor Dome The Illustra Flex multi-sensor camera provides four 4MP camera views from a single location over a single network cable using just one IP address. The IP66 cameras can be flexibly positioned within the housing for full 360° coverage. Review: An interesting approach to the provision of multi-camera highly detailed wide-angle views from a single housing with straightforward installation and configuration. Score: 8/10

Hanwha Techwin – Wisenet XNV8081RE The XNV-8081RE is from the Wisenet X range and incorporates a PoE extender capability to simplify cabling infrastructure when installing a second camera within 80 metres of an existing position. The dome is based on a 1/2.8” 5MP CMOS sensor with a stated 0.07 Lux colour sensitivity and IR LED monochrome illumination. Review: A very installer friendly ONVIF compliant external dome camera with ease of set-up and an ability to simplify network cabling when retrofitting for additional cameras, installing two cameras to a single location or when needing to install an adjacent PoE device such as lighting or PIR detection. Score: 9.5/10

Dahua – TiOC 2.0 The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution. Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. When used with the Dahua Smart NVR, the camera supports intelligent search capabilities. Score: 8.5/10

Milesight – MS-C5375-EPC This IP67 and IK10 rated motorized 5MP mini dome boasts a number of features including AI analytics, Smart IR, which combines high beam and low beam to adjust IR intensity to suit different lighting conditions, plus functions such as HLC (highlight compensation) and defog. Review: The build quality is superb, the camera is well made. There are real signs of quality with this camera that include a solid casing throughout, connection points do not flex or move and all pivot points on the camera and lens move fluidly and are not flimsy. Score: 7.5/10


EDIT tried jan22_PSI_may15 23/12/2021 14:20 Page 3


Hikvision – AX Pro The AX Pro can be purchased as a kit or individual components. The reviewed system was a DS-PWA96-Kit1-WE kit with the seven parts as listed. It is a wireless Grade 2 alarm system that can be used stand-alone or integrated into a management system. Additional modules are available to link to home automation products and systems. The DS-PWA96-M-WE panel supports up to 32 areas and 96 zones. Review: A compact wireless alarm system with extended battery duration and flexible remote management. The product is well suited to central monitoring with a range of protocols supported. A reasonably wide and increasing range of detector types with scope for integration with home-automation systems. Score: 8.5/10

Pyronix – MCEXTERNAL-WE This tamperproof and weatherproof contact extends perimeter protection applications to securing sheds, garages, gates etc, with remote voice push notification alerts via the smart device apps, HomeControl2.0 and ProControl+. Featuring an IP66 rating, this discreet and versatile Grade 2 device is described as easy to fit and calibrate. Review: The product is constructed very well. The casing is made of a hard polycarbonate with a deep grey (anthracite) finish which makes the door contact look great. The overall performance of the product did not disappoint during testing as it managed to maintain a high signal strength at all times as well as being very responsive. Score: 8.5/10

Ajax – MotionCam Outdoor The Ajax MotionCam Outdoor is an IP 55 rated combined external PIR sensor with inbuilt capture camera for use with the latest Ajax Hubs that support visual verification. The detector has settings for the image resolution and number of pictures sent on alarm. After dark the unit has two high-intensity infrared LEDs to provide illumination for the camera’s monochrome mode. Review: A very simple to install and manage, extended battery life external PIR detector for Ajax based Hub 2 systems, with the advantage of visual verification. Score: 9/10

2N – IP Verso Intercom The door unit is IP54 rated, with IK08 impact rating (IK07 for display). It is produced in modules that can be extended to allow for numeric entry keypads, card readers and button arrays. It supports voice and video communication calls to mobile phones and tablets. The indoor viewer (right) is a 7” 1024 x 600 pixel touch screen device. Review: A flexible system with great potential for mobile, remote, or central monitoring station use. It is potentially let down by its lack of worked examples for some of the commissioning settings, but manufacturer support should help overcome this. Score: 7.5/10

CSL – MiniAir 2 MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails. Review: The product overall is great. It is a perfect solution to the PSTN switch over/off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment. Score: 9/10


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Texecom – Capture Capture motion detectors are intended for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of security environments. Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers. Score: 9/10

Testifire – 1000-001 smoke & heat test kit This unit can test smoke detectors, heat detectors and multi-criteria smoke and heat detectors. The unit is designed for fire maintenance professionals who are focussed on ultimate efficiency as the No Climb functionality of the system enables simplified testing. Review: The tester is light and portable and is also compatible with the existing no climb solo poles, so this could be a great addition or upgrade to your existing testing devices. Score: 9.0/10

Camect – NVR The Camect NVR is a Smart Network Video Recorder using AI routines to identify specific subjects within the scene and to prevent false alarms. This model is primarily aimed at mid to high-end residential and small commercial properties Review: A very interesting, small intelligent recording device that does not rely on “Cloud” analysis or storage and with ease of installation and management. Score: 8/10

Satel – Agate The Satel Agate unit is an externally rated (IP54) “curtain” format intrusion detector designed for perimeter protection. It utilises two sensors, passive infrared and microwave, and meets the requirements of Grade 3 when wall mounted indoors. Review: A compact dual-tech curtain device that can be discreetly installed to provide perimeter intrusion detection. Score: 8.5/10

HKC – RF-Touch The RF-Touch wireless intruder keypad is among the latest additions to the SecureWave product line. The keypad is produced in either a black or white finish and it can be supplied with optional replacement facia trims in Black, White, Chrome and Grey. It is compliant with EN50131-3 Grade 2 Class II. Review: With an anticipated battery life of over three years in normal operation this is a very stylish compact grade 2 wireless alarm keypad to add to the HKC intrusion detection product range. Score: 8.5/10


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Smart and Convenient Network Intercom Station

6 inches

TID-600R • Small and slim form factor • Full duplex two-way communication • Best-in-class images with 2MP sensor and WDR • 16.4ft (5m) IR viewable length • Wide FoV - HFoV 180°, VFoV 114° • Touchless call • SIP 2.0 support

EDIT Interview psi jan22_PSI_mar15 23/12/2021 14:25 Page 2


Investing in services This month we talk to Mat Brown and Jon Wadman of Qvis about how being a modern security technology distributor is more than just shifting boxes epending on how long you’ve been working in the security sector, you might remember the distributor Qvis in an earlier form, that of Adata which was founded in 2002. The original company migrated from IT into the evolving digital security market, where technologies were converging with the release of digital video recorders, replacing traditional analogue tape based solutions. In 2008 Adata went into partnership with QVIS Labs and this has developed into the Qvis brand as it stands today. This month, PSI took a trip down to the company’s HQ in Havant for a tour of the premises which not only includes a security division with its own ARC, but also lighting and E-bike departments. We spoke to MD Mat Brown and UK Sales Manager Jon Wadman about the company and how the stock and requirements of customers have changed over the years.


Why does a distributor need its own ARC so much that you made that huge investment? MB: The reason we have a monitoring station is that we saw a gap in the market for a distributor to not only provide hardware, but to offer a service with it. We have developed our ARC into Qvis Monitoring running as a separate company under the Qvis Group banner and it has the ability to monitor not only our devices, but also our competitors’ devices too. It runs on the Sentinel platform and it gives us something different in the marketplace - setting us apart from other distributors. How does it work in practice? Is it only available to those people who buy from you? JW: One of the key things about the monitoring centre for me is that we open the door to every single installer especially as everyone uses an ARC at some point in their career. We are a Tier 1 Dahua distributor so our hardware supply doesn't cover all of the Hikvision customers in the market, but with our monitoring station, we

can cover every single customer in the UK and offer them a Qvis service. You have the QVIS HQ in Havant, but what is your PureTech branch network all about? MB: PureTech is the leg of the company that's sells to key integrators and from where we provide solutions to our partners with a lot of technology on display in the showrooms, where installers have the ability to learn about and train on products that they might not have seen before or any kit that is new to the market. We hope this approach gives our integrators a boost, so that if they are up against another installer who perhaps isn't as trained up or hasn't seen the latest products, they have got a USP over them. JW: For me, PureTech is offering something different. I know, there are a lot of distributors out there that have a branch network however ours isn't just a trade counter. We've got massive video walls and all of our solutions are on display plus we take the time to train customers, walking them through every aspect and every range that we sell. We also welcome and encourage our installers to bring their customers into the branches as well so that if they want the opportunity to see what they are buying before they do so, they can pop in and we can give them a full demo.

“We have developed our ARC into Qvis Monitoring running as a separate company under the Qvis Group banner and it has the ability to monitor not only our devices, but also our competitors’ devices too”

What's the current state of play regarding your own-brand products? MB: We have a history of developing our own OEM products as well as selling brands from companies we've partnered with including Ajax, Dahua and Visonic. We are continuing to


EDIT Interview psi jan22_PSI_mar15 23/12/2021 14:26 Page 3


(continued from page 29)

develop our own-brands such as the Viper, Eagle and Cortex ranges, which are our main video surveillance lines. The goal of Qvis is to have a balanced approach so we could provide the customers with what they require, not only the "name" brands, we can make an OEM solution that fits their needs as well. JW: We also have options like the Cortex video surveillance range which is supplied solely by us and we've invested a lot of money into it. We are seeing some of the larger system integrators favour Cortex as a result of requests from some of their customers who don't want Chinese hardware on their sites. With Cortex we offer a UK-built recorder with USA software on board. Which technologies are currently flying out the door? JW: Ones that spring to mind are the Dahua TiOC full colour cameras and also anything in the Dahua range that features the Smart Motion (SMD) capability. In the past we've seen that if you set a camera to motion detect you could get a notification if even a leaf or a tree moves, but with SMD this is 98% accurate. This means that if your phone notifies you of an alert there's a 98% chance it has picked up a human or a vehicle. Those are the kinds of features that make these cameras the best seller so far.

“PureTech is offering something different. I know, there are a lot of distributors out there that have a branch network however ours isn't just a trade counter”

...And is there any technology falling out of fashion? JW: I would say that analogue systems have had their day. We still sell a reasonable amount of TVI and HDCVI however we are seeing a big switch over to IP now, predominantly because the price point is so similar. It's becoming a lot rarer nowadays for people doing new installs to fit analogue - instead it's all going IP Cat5 or Cat6. MB: Technology has moved on from 2 megapixel as standard these days to 5 megapixel. We're

not really selling much stock that is below the 5 megapixel resolution. What do you think would be the ultimate product to stock? JW: The feedback we get from installers is that all of their clients love full colour video. However what people don't understand is that with full colour cameras it is "light on" or no image at all. You can't have an image from a full colour camera if the area is pitch black. If there was a camera with IR and full colour I think that would storm the industry, especially in the domestic market. How do you think the requirements of the installers have changed? MB: The industry is more spec driven these days with lots of buzzwords! The sector used to be much simpler and there wasn't as much choice. In terms of video it was a turret or eyeball camera that was black and white at night and colour in the day, recording back to a box. Nowadays it's completely different - all spec driven and there are unique products in the market that have certain features to meet specific end users requirements. These would be features like people flow analytics to monitor the volume of people entering areas, with coloured lights to make people aware of congestion and checking temperatures to make sure individuals don't have a fever when entering places. I think these new technologies have driven the market to an AI frame of mind, rather than just making a recording of a scene. JW: Over the last five, six years the major change I've seen is a move away from buying on price. Historically, people would buy at the best price because they didn't want any of the special functions however, now we see when dealing with installers the focus is on service and price is less of an issue. Obviously we have to charge a reasonable price, but it is the backend services like tech support and next day delivery that we are judged on. What will we be talking about in the security industry, this time next year? JW: I think there will probably be more in-depth AI coming out because if you look at the area in the world where most of the technology comes from, it has already embraced facial recognition. I'm not too sure if that level of acceptance will come into the UK with GDPR, but I think the next trend will be an increase in the level of uptake of analytics.


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EDIT award nom jan22_000_PSI_jan15 23/12/2021 15:41 Page 1


The 2022 PSI Premier Awards campaign is now underway – and it is up to you to nominate the entries for the competition

Who will win in 2022?

Pyronix were winners back in 2021. Who will be successful in 2022?


ave you used a piece of kit or worked with a supplier that has been mightily impressive over the last twelve months? Do you think that your company’s products and services deserve to be recognised as the best that the sector has to offer? We are now asking installers and manufacturers to nominate the best products and to tell us who gives the best service, support and training for a PSI Premier Award in 2022. Nominate online The annual PSI Premier Awards campaigns have

recognised innovation and the highest achievers that the industry has to offer from across a number of disciplines for many years. We are now asking for nominations for the products, services and suppliers that those working in the security industry think are the best in the market. After the deadline we will then collate all of the entries and, where necessary, ask a number of installers to give us their opinions on the nominated systems. This will give us a final listing of entries that we know will be the best of the best.

The award categories for 2022 We will be looking for nominations in the following categories. Be sure to read through the definitions to make sure that your entries match the criteria for being a finalist. The categories are:

The types of technologies we are looking for are those that are different, not “me too” systems and we want to hear about distributors that go above and beyond box-shifting 32

CCTV Product Of The Year - Any camera, DVR, NVR, lens etc

Intruder Alarm Product Of The Year - Any panel, sensor, bell or alarm peripheral

Access Control Product Of The Year - Any technology for access or perimeter control

Technology Innovation Of The Year - Any products outside of other technology categories such as HDDs, lighting, tools, communications etc

Software/Analytics Product Of The Year - Any product that utilises or manages data to improve security, performance or business intelligence purposes such as apps, VMS, analytics etc

Manufacturer Training Programme Of The Year - Any training courses, facilities etc organised by security systems manufacturers to educate installers

Distributor Of The Year - Best performing supplier for support, stock, training, warranties etc

EDIT award nom jan22_000_PSI_jan15 23/12/2021 15:41 Page 2

The types of technologies we are looking for are those that are different, not “me too” systems and we want to hear about distributors that go above and beyond box-shifting. The UK security market is brimming with talent so we want to make sure we feature the best new releases of recent times and the suppliers that give the highest levels of support. All things being well regarding Covid restrictions, the PSI Premier Awards Dinner will be held on 23rd June at Luton Hoo Warren Weir following the annual PSI Golf Day.

The deadline for nominations is 10th March 2022

How to nominate

Note: Due to the huge number of manufacturers and distributors that we deal with, we can not send out personal reminders for companies to enter. If you miss the deadline, you miss out!

To make sure that your favourites are featured in the PSI Premier Awards 2022 you only need to visit the PSI website and follow the nomination link to tell us: 1. Your details 2. Name of nominated product/company 3. Award category There are no costs involved in nominating or voting in the award campaign.

Once we have compiled the list of the finalists in each category we will run all of the details in PSI magazine and on our website.

Follow PSI for more news, views & comment

Texecom scooped an award in 2021 picking up the trophy from guest host Shaun Williamson

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EDIT Supply PSI Jan22_PSI_mar15 23/12/2021 15:48 Page 2


Product supply and demand The pandemic has put supply chains under enormous pressure, with component shortages and price rises affecting all industries. Here we speak to David Hicks, Technical Director for Security and Intrusion systems at Eaton about how alternative sourcing strategies and a new approach to value engineering has mitigated the impact of these global factors he twin spectres of component shortages and rising cost of freight continue to haunt international markets. Across the world, post lockdown recoveries have led to soaring demand for raw materials and commodities, resulting in a lack of capacity for certain products such as semiconductor chips. Meanwhile, transport and logistics bottlenecks have caused chaos in global supply chains, causing unprecedented lead times on some items. These factors have sent prices soaring across the board, with the issues affecting a broad range of vertical markets from automotive to electronics through to household goods. The safety and security industry isn’t immune to the buffeting of these ill winds. Products such as intruder alarm panels, communication equipment and sensors are complex pieces of equipment that contain many of the types of material and, specifically, electronic components which are currently in short supply. Subsequently, some security system suppliers have large supply gaps in their product lines, while others have been unable to trade and have fallen by the wayside. In short, it has been a testing time for the safety and security sector – and the problems aren’t over yet.


Sourcing alternative parts So, what are organisations doing to limit the impact of these global supply problems – both internally and for end customers? According to David Hicks the answer to this question comes with a multi-faceted response that requires an integrated team effort across planning, procurement, and engineering departments. It also requires improved communication with customers, giving them as much forewarning as possible of any potential product shortages that are likely to occur. “One of the primary challenges of current global supply problems has been the sudden unavailability of critical components that form part of a broader system,” says David. “For example, recently, one of our long-standing radio parts suppliers based in Taiwan announced that it could not fulfil its supplier commitments and couldn’t offer an alternative component. The severity of the problem required an instant response, with procurement and engineering teams working closely together to identify a potential replacement.” But that is just the start of the story. To replace one component with another requires extensive validation, verification, and

“One of the primary challenges of current global supply problems has been the sudden unavailability of critical components that form part of a broader system”


EDIT Supply PSI Jan22_PSI_mar15 23/12/2021 15:49 Page 3


(continued from page 15)

“There is no escaping the fact that we operate in a highly volatile environment at present, and customers will likely see more frequent price adjustments than they have been used to in the past”

manufacturing quality assessment to ensure no detrimental impact on the performance of the end-product. And this process needed to be carried out quickly and efficiently to dovetail with hastily arranged transport and logistics to ensure that the new radio part could be successfully integrated without delay. “Qualifying multiple sources and using alternative materials is a constant evaluation process in the current climate, aimed at reducing the impact of supply issues and rising material costs,” explains David. “Through a combination of local R&D and dedicated Value Analysis and Value Engineering (VAVE) resources, we are seeking to find new costreducing measures without reducing the value or quality of products. However, considering the global inflation in the material and component supply chains, these activities are, in reality, often aimed at cost-avoidance rather than costsaving. First, the products suffering from the inflationary pressures or availability challenges are identified, and then possible solutions are explored through alternative component selection or material reduction, with local design support where required. Most recently, this process has looked at replacing semiconductors and plastics, with the latter also opening opportunities for improving sustainability.”

Customer collaboration

Another crucial response to supply challenges has been the forming a dedicated taskforce responsible for mitigating all risks related to material availability and logistic constraints. Comprising planning, procurement, logistics and financial markets specialists who take a broad view of global factors, the team works closely with customers, for example, on long-term horizon forecasting, which is helping Eaton with


material and production planning: “A long-term forecast is critically important as the commodity industry is at allocation (dividing the produced volumes between customers) while it sells more than it can make. This means we can only source materials based on the forecasting of our needs,” says David. “Any volumes above the forecast often need to be procured on the spot market but taking this approach can be around 30 percent more expensive for raw materials such as steel and copper, and up to 300 percent more expensive for some specific in-demand electronic components. So, we continue to work closely with customers to gain accurate visibility of future demand.” Other collaborative efforts also come into play such as implementing additional logistic solutions, like road and rail. Both shipping and air freight have limited capacity at present, as transport networks struggle to operate normally again in the wake of the pandemic. Rail freight can offer significant advantages in terms of speed of delivery across long distances. “We are also working to find and qualify new suppliers, while respecting quality standards,” reveals David. “After a commercial assessment, a supplier is requested to submit a “Supplier Self-Assessment” (SSA). Based on feedback on several criteria, if applicable, improvement activities are agreed upon with a supplier to reach minimum performance levels. After successfully closing the SSA process, test materials are ordered via the Production Parts Approval Process (PPAP). Once the PPAP has been completed, the new supplier is officially brought on board – opening new avenues for the supply of parts affected by shortages.”

Global supply problems

“Combining all these efforts has had a positive effect, mitigating much of the impact of supply problems on the end-user base. However, there is no escaping the fact that we operate in a highly volatile environment at present, and customers will likely see more frequent price adjustments than they have been used to in the past. Making any form of long-term price commitment is likely to be very difficult in the current climate, and we believe it is important to be honest with the market in the face of these ongoing global challenges,” concludes David Hicks. Supply challenges and inflationary pressures could be with us for some time yet, but installers and their customers can rest assured that every effort is being made to reduce the impact on the market.

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What’s so good about PSI Magazine? Do you want to target security installers with your next marketing campaign? Here are some handy points to consider: PSI is the only UK magazine aimed solely at the installers/integrators of electronic security technology PSI is the only UK magazine that carries independent, third-party product testing PSI was the first UK security magazine to launch a regular podcast PSI interviews NSI Gold approved security installers to promote excellence PSI is the host of the Premier Awards, recognising innovation and contribution to the industry PSI has targeted advertising campaigns that include print, online, podcasts, e-blasts and social media PSI was the first magazine to launch an Open Door programme giving advertisers control over their online presence on the PSI website

From our own research we discovered that: Two thirds of PSI readers claim to have been influenced by the magazine when it comes to purchasing decisions Almost 40% of installers that read PSI do not regularly read any other UK security magazine

November 2020 – £4.00

These are just a few of the reasons why PSI (Professional Security Installer) is the best platform for you to promote to security installers. And we didn’t even mention the PSI Golf Day!


Professional Security Installer

MEET THE INSTALLER Iain Stringer of Synectics Security

PSI PREMIER AWARDS 2020 The winners are announced!

PRODUCT TEST Camect Camera Hub

If you want to reach installers, PSI should be your first choice Contact David Lewis on 0208 295 8309 |

EDITOR’S CHOICE A look at the best new products

FACING THE FUTURE How 2020 could change the security industry

EDIT meet the installer jan22_000_PSI_may15 23/12/2021 16:00 Page 2

together raising standards

Meet the installer

Security life with Karl Jordan of Guardhall in Accrington

Name: Karl Jordan Job title: Technical Solutions Director Time in security/fire: 15 years Company: Guardhall Location: Accrington Areas of expertise: Intruder alarm, CCTV, access, fire, RFID, smart shelf/devices, retail video analytics, data mining Accreditation: NSI Gold for design, installation and maintenance of electronic security systems including: access control, CCTV and intruder alarms. H&S Safe contractor

What would be a typical project for you?

the right solutions for our clients, adding value and maximising the latest in innovations.

Over recent years our local team based in Accrington have been very focussed on traditional intruder alarm, CCTV and fire systems; installing, maintaining and monitoring for our local clients. Over the last couple of years we have been very busy aligning works to our clients’ growth in new areas and keeping them protected with traditional solutions. Our expansion plan has been to develop a nationwide service, which has really come to fruition over recent times. Our strategic focus on leveraging technology to be the future of risk management in retail and other sectors has been really successful and progressive but includes a big step into smart tech solutions. This includes AI technology and inventory based RFID installs, smart shelf and smart device integrations, and video analytics - maximising smart features around footfall, dwell time, occupancy which have all been very useful during Covid restrictions. We have maximised integration opportunities with some of the largest manufacturers around, using SDK and API’s to increase efficiency and additional benefits for us as an installer for our clients to really maximise the ROI on security systems and bring additional benefits to other functions within companies. This includes category management teams and marketing teams providing insight and data to enable proactive decisions to be made routinely based on footfall, shopping habits, conversion rates etc. These are now typical projects. We have also developed our data mining solution to enable cloud integration for video first data management and developed bespoke reporting suites for new retail sectors such as Gift Aid reporting, as an example in our specialist charity sector. Projects have become very varied and we hope to continue that to ensure we offer

Do you have any ‘go to’ technology and manufacturers?

“Our strategic focus on leveraging technology to be the future of risk management in retail and other sectors has been really successful and progressive but includes a big step into smart tech solutions”

We tend to offer our clients a full range of products choices but Hikvision is still the main go to for CCTV and we are currently reviewing their Ax Pro intruder systems. Traditionally, intruder systems have been Texecom and Orisec and for fire we use C-tec and Apollo. We utilise Paxton for access control and use Immix, Bold and Sentinel in our ARC environments and Transpeye for our data mining software.

What is the best thing about working in this industry? Assisting our clients at times of greatest need and providing innovative solutions to sometimes difficult loss prevention issues. Access to technology and partners who listen to our needs and where we want to take technology in the future to ensure we are aligned to client needs and expectations while driving innovation in an ever changing world with pressures on labour costs, Covid restrictions and increased ROI.

Is third party accreditation beneficial to you? Yes, as NSI accredited installers it gives our clients confidence that we install to the highest standards and allows us to provide all of the services including police response that our clients need. Also the insurance industry still drives clients to accredited installers.

Do you think there is an engineer skills shortage? Any trouble recruiting? Yes and this has been exacerbated during the pandemic. We operate in one of the most competitive locations in the UK and recruiting time-served engineers with fault-finding skills on systems spanning decades is certainly not getting any easier. 39

EDIT meet the installer jan22_000_PSI_may15 23/12/2021 16:01 Page 3

together raising standards (continued from previous page)

Are there any common requests from customers that give you problems? The drive by recent entrants into the security market such as Ring and Amazon has meant domestic clients expect smartphone compatibility. However domestic clients’ tech knowledge generally is not matched by their expectations so new phones, routers etc lead to difficult conversations around what a maintenance contract covers.

What is the security/fire industry’s biggest myth?

“As NSI accredited installers it gives our clients confidence that we install to the highest standards and allows us to provide all of the services including police response that our clients need”

That a security/fire system will eradicate loss from theft/fire. It’s about loss prevention and in the case of security systems making your premises less of a target than others that don’t have adequate security measures. A security system is not a one off, all-encompassing insurance policy.

What impact has smart/home automation had on your business? As mentioned earlier, it is quickly removing the domestic market from us as offerings from Ring et al are much cheaper and appear to the layperson on the surface to offer an equivalent product to traditional security equipment. This is obviously not the case but getting the point across is difficult.

What would make your job easier? Engineers that are as good with administration and paperwork as they are on the tools and tech.

What is your ultimate/fantasy electronic security/fire product? Here we go, less of a product but… An “Avatar


Engineer” that can “virtually” attend any site in my META-SECURITY world and solve the more problematic support issues, surveys, installs etc without driving time and attendance time and costs along with the ability to be in more than one place at once and zero negative effect on the environment.

What advice would you give to a younger version of yourself? I probably would have advised to be more confident, decisive and have faith in my own ability a lot earlier in life than I actually did. Also to advise that great leadership skills are transferable to many environments and industries and I would have moved in to the loss prevention and security world sooner as I enjoy tech and innovation as a hobby as well as professionally.

Will England ever win the World Cup again? Yes, although maybe not in my lifetime unfortunately! As a huge Liverpool fan, I didn’t think I’d see them win the Premier League again, but look what has happened over the last few years, incredible! Must say, I have plenty of faith in the current crop of players and less so in Gareth even though he had been the nearly man over the last two major competitions. He’s missing a little inspiration for me that the very elite managers have but let’s wait and see!

If you won £25,000 what would you do with the money? Invest it in Crypto Currency! Please don’t take my advice though – Always seek independent financial advice from someone qualified - which definitely isn’t me!

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THE NEW STANDARD IN SECURITY Powered by i-PRO, your trusted next-generation partner The newly established i-PRO company combines more than 60 years of Panasonic heritage with agility and flexibility to meet the needs of the EMEA market. To find out more, visit our website

EDIT Open Door_PSI_may15 23/12/2021 16:43 Page 1

How the Cloud is transforming security Cloud security applications are transformative for businesses, enabling smart buildings with remote access control and sophisticated 24/7 monitoring. The granting and revoking of access can now be done instantly from anywhere; each individual does not need to be escorted personally. Cloud also allows for complex video analytics, which can detect, track and classify the behaviors of people and vehicles on the premises. Push notifications can alert you to suspicious behaviors so that security management can intervene before situations become dangerous. Additionally, cloud-based systems can provide greater insight into day-to-day activity, such as when and where employees or vendors have accessed certain spaces, or even if a door was left open. For security dealers, the power of the cloud is all about account insights. Data from internet-connected security systems can now be accessed remotely, allowing for quick identification of customer issues on individual accounts. Some issues can even be handled remotely, which can help security dealers avoid service calls. Additionally, cloud is enabling business growth and customer loyalty by allowing dealers to identify customers that aren’t subscribed to but might benefit from certain services, or who don’t have certain peripherals installed but are capable of adding them. For more visit:

Latest IDIS VMS improves visual awareness, incident response and investigation IDIS has released IDIS Solution Suite (ISS) version 3.5, its most powerful enterprise-class VMS yet. New features and service modules are designed around increased situational awareness, efficient response coordination, and speeding up investigations. Improving real-time monitoring, text-to-speech allows operators to configure verbal multilingual notifications to pre-determined events.also benefit from real-time pop-ups based on the GPS location of a triggered alarm, providing enhanced wide-area awareness from cameras ranging from a 10 to 100 kilometre radius. A new centralised audio feature enables control of multiple devices, giving security teams the capability to automate audio alerts for day-to-day operations, and issue warnings in the event of a security or safety breach or emergency situation. A new Real-Time Transport Protocol (RTP) service also enables seamless and stable video and voice relay to third-party devices and software without an SDK or API, increasing system flexibility and helping security teams coordinate responses to threats and incidents. To speed up investigations, IDIS Person Match extracts a person’s characteristics based on deeplearning video analytics from multiple streams to present a clear timeline of events and last known locations. Synchronised Playback also presents operators with precisely time-synched screen views of video streams across single or multiple sites, removing the need for manual configuration, and reducing stress and complexity particularly during time-critical events. For more information on IDIS Solution Suite go to


EDIT Open Door_PSI_may15 23/12/2021 16:44 Page 2

Open Door is an online service from PSI that provides in-depth information from a selection of market leading companies. Here are some of the highlights from the pages of Open Door.....

Does connectivity always have to be complicated? The Texecom Connect SmartCom is an Ethernet and Wi-Fi communicator that facilitates the Texecom Connect app experience by connecting any Premier Elite control panel to a local area network. In today’s connected world your customers will be used to 24/7 remote access to a host of technologies and the ability to monitor and manage systems using personal devices such as smartphones and tablets. Security systems are also expected to be fully remotely accessible and many DIY systems are fully operated by mobile technology, but can professional systems also be managed by an app? And what about the complexities of always-on connectivity? Texecom has solutions that deal with these issues and both enhance the service you can offer your customers when specifying modern, professional alarm systems boasting simple set-up and user experience. SmartCom and SmartCom 4G Communicating exclusively using outbound connections, the Texecom Connect SmartCom removes the need to open any router ports, ensuring simplicity of installation and maximum security. As such, any installation that has a reliable internet connection can benefit from Texecom Connect with the addition of the Texecom Connect SmartCom. Texecom’s new SmartCom 4G system adds new connectivity options for Premier Elite systems improving connection reliability. Providing access to Texecom Cloud and Texecom Connect services via single path (4G) or dual path (4G plus Ethernet or Wi-Fi), the SmartCom 4G is always on, always ready, and always available. Use the QR code for more information

Reducing crowding and improving security with integration Integrating lift controls with an access and security system is a practical solution, whatever your budget, says Tim Northwood, general manager of Inner Range. For customers with several sites and/or thousands of users, a high-level lift integration with our enterprise-level intelligent integrated access and security system, Integriti, provides a seamless, unified solution to manage access very efficiently. High-level lift integration means the lift can read user credentials from entry turnstiles, or door readers. The lift’s ‘destination control’ software takes into account where each of the building’s lifts are, the user’s designated ‘home floor’ as well as where other users are going/due to go, and instantly calculates the quickest lift for the new user. The user is then immediately directed to the most efficient lift. If users have access rights to more than one floor, they can update their preference in the lift itself. The integration works with access cards, as well as QR codes – including those on mobile phones – meaning visitors can benefit from the high-level lift integration as well as regular users. Anyone accessing the building will be swiftly directly to the quickest lift, and access can be touchless too – another benefit during the pandemic. In addition, the integration ensures tighter security around accessing different floors because this is all directly controlled by the integrated system. Lift integration with entry-level access control For customers with single sites, such as small businesses, using our entry-level integrated access and security system, Inception, some lift integration is also possible. Users must present a valid access card to call a lift, and/or when choosing a floor from inside lift. This process restricts which floor selection buttons users can press, ensuring only legitimate users can access pre-agreed specific floors. The integration allows Inception to keep a record of ‘button feedback’, showing where users have been, which is helpful for both security purposes as well as tracking user movements if any infection is recorded.Visit:


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IFSEC International 2022 is your unmatched opportunity to network and do business with the entire security buying chain, discover solutions and see real products put to the test across access control, video surveillance, cybersecurity and more. Enhance your knowledge and grow your network through our series of online and in-person events.



This event is produced to the Informa AllSecure Standard

EDIT skills jan22_000_PSI_mar15 23/12/2021 16:51 Page 2


Incentives for skills and jobs David Scott of Skills for Security gives us the latest updates on the government incentives available for you and your business and SfS aligned activities and partnerships supporting the fire and security postCOVID recovery


e're working in collaboration with our partners and in line with government initiatives to build a diverse, inclusive pipeline of talent that accelerates the fire and security recovery, strengthens the economy and supports the UK for the years ahead.

What is the Government's Plan for Jobs? The Plan for Jobs announced in 2020 was the first set of initiatives covering a wide range of financial incentives the government offers to help get people into work and businesses back on their feet post-pandemic. Further initiatives have been announced since then, and they all play a critical part in our economic recovery and securing the UK's long-term prosperity. Businesses without a talent and retention plan have particularly suffered during the pandemic. As we enter a transition period for employment and enterprise, every business must develop a retention strategy ensuring you can continue to meet customer demand in an ever-growing skills shortage. Through their ongoing investments, the government is funding programmes to help people

gain experience and qualifications for finding work and progression and initiatives and incentives for organisations to help them build the talent they need to grow and thrive into the future.

What government incentives are available to me? Whether you're an employer, employee, training provider or student, there's funding for skills development and support available to access, enabling us all to contribute to a swift and strong recovery as the UK emerges from the global crisis.

If you are an employer in England, you'll receive a payment of £3,000 for every new apprentice you take on, regardless of their age - up until 31 January 2022

Government incentives at a glance If you are an employer in England, you'll receive a payment of £3,000 for every new apprentice you take on, regardless of their age - up until 31 January 2022. This is in addition to the existing payment of £1,000 already provided for new 16 to 18-yearold apprentices and those aged under 25 with an Education, Health and Care Plan, where that applies. Explore the free resources available at

How can SfS support me? Our partnerships and networks bring employers, training providers and educators together to support the community and optimise the opportunities available through the government's incentives. 45

EDIT skills jan22_000_PSI_mar15 23/12/2021 16:51 Page 3


(continued from previous page)

If you're an employer looking to stimulate your recovery with help from government initiatives, your first step is to understand your existing skills landscape and where the gaps are

If you're a training provider and you want to get involved, get in touch with us at to find out about the funded learning you can deliver with SfS. If you're an employer looking to stimulate your recovery with help from government initiatives, your first step is to understand your existing skills landscape and where the gaps are. From there, you can identify the appropriate blend of support needed to upskill and/or source new talent.

Apprenticeships on offer Our most popular is the Electronic Fire and Security apprenticeship, but the government incentives can be used to strengthen your back office as well. There are programmes in the following you may want to take advantage of: • Customer Service • Team Leadership and Management • Marketing • Business Adminstration • Security Fire Line Management • Security Officer Services (Scotland only) (England 2022)

Continue the journey with BSIA membership BSIA membership will give your business a commercial advantage and ensure that you are at the heart of influencing the future of the security industry. You will become part of a unique group of high quality and professional companies which are well-respected and well-represented to government, end-users, specifiers, standards and legislative bodies. The BSIA logo isn't just a hallmark of distinction that ensures your company stands out from its peers. The Association also offers real benefits that ensure you have the tools to stay ahead in the competitive security industry. By joining the BSIA, you will benefit from a number of services and added-value benefits which can make a real difference to your business and prove you are head and shoulders above your competitors BSIA membership offers excellent value for money, and costs can be spread throughout the year to make joining the Association even more affordable.


@psimagazine follow PSI on Twitter for news, views & comment

EDIT News Extra psi jan22_PSI_mar15 23/12/2021 16:58 Page 2


Expanding connectivity Ajax Systems held its third Special Event recently at which the company introduced several additions to its security portfolio most notably the new wired Fibra technology with a product line of the same name, along with a host of other new launches. Here we take a quick look ibra is a digital-generation wired technology combining the reliability of wires with the freedom of radio connection. An ordinary four-core cable, coupled with Fibra is reported to enable up to 2,000 meters of connectivity, compatibility with all types of devices, 60 hours of operation of a system consisting of 30 devices on a backup battery, anti-sabotage, photo verifications, instant notifications, hasslefree installation and remote configuration through an app. According to the company, everything that was possible in wireless Ajax is now available with wires and Fibra. At the physical level, Fibra looks like a bus connection: detectors are connected to a control panel with a four-core cable. However, the Fibra communication protocol has inherited the advantages of Jeweller radio technology; it requires minimum power for two-way packet data transmission. This feature provides freedom when installing the system. One Fibra line can connect one detector or dozens of various detectors, sirens, and keypads in any combination. MotionCam Fibra detectors are no exception. Users don’t need a separate cable to receive photo verifications. They are transmitted over the same line that the system devices use to communicate events. In the Ajax app, devices are organised by rooms and groups, regardless of their physical connection to a hub. This means the security system has both physical and digital architecture.


Multiple Fibra lines allow the wiring to go by a convenient and safe route and then adjust the digital architecture of the system in the PRO app. With this flexibility and a 2 km of length margin, no matter whether installers are protecting a multi-floor building or several buildings, they don’t need to complicate the system with signal amplifiers or additional power supplies. The Fibra communication protocol logic ensures collision protection: even 30 detectors connected to one line will communicate steadily even while being triggered simultaneously. Alarms are transmitted in 0.15 seconds.

One Fibra line can connect one detector or dozens of various detectors, sirens, and keypads in any combination


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(continued from page 15)

Photo on demand To help Ajax users eliminate unwanted stress in one click, a line of MotionCam and MotionCam Outdoor detectors will support a “photo on demand” feature. No worries about privacy: only those system users who have permission to do so will be able to request a photo. Privacy permissions can be determined in the hub settings. Also, with the new MotionCam detectors, it will be possible to confirm fire alarms visually. To do this, users/installers just need to create a scenario in the detector settings picking FireProtect or FireProtect Plus detectors that can generate a request for a photo. There will be devices on the market with and without photo on demand support.

ReX 2

To ensure the security of all users regardless of the communication technologies, Ajax Systems will release Hub 2 in two versions: Hub 2 (2G) and Hub 2 (4G)

The new ReX 2 now not only increases the signal range, but also controls the communication itself. Regardless of whether the application has five, ten, or a hundred devices connected via ReX 2, the radio modules will automatically adjust for optimal power consumption. Four built-in antennas and two independent radio modules double the communication range between a hub and wireless Ajax devices, including MotionCam detectors. Regardless of the size of the protected area, and walls thickness, alarms are transmitted

instantly, and the first photo from MotionCam is delivered in 13 seconds.

Hub 2: now with 4G High-speed mobile internet penetration varies from region to region. Therefore, to ensure the security of all users regardless of the communication technologies, Ajax Systems will release Hub 2 in two versions: Hub 2 (2G) and Hub 2 (4G). The 2G modem version will be complemented by a new one with a more advanced modem supporting 2G, 3G, and 4G (LTE) networks. Ajax users can choose a hub that suits their region, considering the available communication technology.

Alarm delivery without Internet Security system always needs to be connected, resilient to Internet disruptions, and able to transmit a signal in case of danger. For this purpose, Ajax Systems has developed vhfBridge, a module that provides a hub with one more communication channel with a monitoring station. In case of an alarm, an event is transmitted along the chain: from a hub to the vhfBridge module via Jeweller, then by wires from vhfBridge to a third-party radio transmitter, and from there to the monitoring station. The whole process is instant. This allows using an Ajax system in cities with unstable Internet connection, in the mountains, nature reserves, or desert areas.

Smart socket with a UK plug Ajax has expanded its automation product line and developed a Socket (type G). The UK version of the device will have a functional button that allows operating Socket without the app or Button. Also, the settings will become more flexible: a configurable overcurrent threshold, brightness fine-tuning, and power meter resetting. The socket will have an overthe-air communication range with a maximum radius up to 1,100 meters of two-way encrypted connection that does not depend on Wi-Fi.

MultiTransmitter In response to requests from industry professionals, MultiTransmitter integration module will receive support for detector connection with two and three-resistors. In other words, the integration module will be able to distinguish more types of events from the connected wired detectors. This will make renovation more flexible with multi-zone alarms in commercial properties and increase the number of compatible devices. 48

Project1_Layout 1 24/09/2021 15:18 Page 1

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“Safti is delighted with the IDIS video solution that we’ve provided because it’s not just improving security but helping to deliver a better customer experience”


DIY retailer adopts end-to-end video solution Home improvement and DIY store Safti, in East Flanders, Belgium, has modernised its video surveillance infrastructure with an end-to-end IDIS solution. The company has since reported that the upgrade has paid for itself within the first year. The company previously relied on a legacy video system that was hampered by blind spots, poor image quality and insufficient external cameras, and so a modernisation was initiated by managing director Barbara Braekman, granddaughter of the company’s founder. Barbara consulted with systems integrator Vermeulen, who recommended a complete end-toend surveillance solution using IDIS’s DirectIP technology. Vermeulen achieved the required area coverage by installing 20 IDIS Super Fisheye cameras, positioned internally and externally. The 12MP cameras capture images in all lighting conditions thanks to IR and WDR and enable wide-area visual awareness with a choice of viewing options and six dewarping view modes, which ensure no loss of detail, even at the periphery of every scene. Four additional IDIS bullet cameras were installed to enhance protection at key car park entry and exit points, and to give complete coverage of the drive-in area. In addition, 17 IDIS

vandal-resistant 2MP domes were installed to improve security at checkouts and store entrances. Video surveillance with zero latency provide a 24/7 monitoring and response capability, while IDIS Failover guarantees stable recording. The IDIS Solution Suite VMS is at the heart of the system, with its feature set of easy-to-use video monitoring, management, and administration tools operated from a single, intuitive user interface. And with IDIS Solution Suite, Safti has no annual licence fees, no camera connection fees, and no hidden charges for functions that aren’t being used. Safti’s investment in the video solution was recouped within the first year through reductions in losses and operational efficiency gains. “Safti is delighted with the IDIS video solution that we’ve provided because it’s not just improving security but helping to deliver a better customer experience,” says Peter Vermeulen, Owner, Vermeulen Group. IDIS’s plug-and-play tech allowed the system to be installed with the store fully open, notes Dirk Vercruyssen, Managing Director, IDIS Belgium: “A single 64-channel 4K IDIS NVR satisfies Safti’s current storage requirements and ensures scalability and flexibility, making it simple to add more cameras. And IDIS Solution Suite will allow Safti to adopt the latest IDIS deep-learning analytics as the business evolves.”

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Installer boosts productivity with management software Trustee Fire and Security has boosted productivity by 25 per cent using field service management software. Since deploying the BigChange job management platform, Trustee has also been able to deliver improvements in customer service by providing digital, real-time reporting from service engineers using mobile devices linked to live vehicle tracking. Trustee is based in Orpington and provides solutions for both domestic and commercial properties with a range of services from fire and intruder alarms to CCTV, access control, automatic gates, fabrication and emergency lighting. Trustee embarked on a major business expansion drive three years ago and has since seen year-onyear growth. Two years ago Trustee realised that their ageing legacy system could not cope with the expanding business. A new system was needed to provide a fully digital solution with high levels of automation, and a platform for future ambitious growth plans. “We work in an industry bound by a lot of health and safety legislation and is broadly behind the times when it came to digital working; it was still an industry burdened with paperwork,“ says Nick Toomey, Director, Trustee Fire and Security. “We knew that moving to a real-time digital reporting system was the future but finding a suitable system proved difficult. BigChange proved to be the best option and offers tremendous potential as the platform to transform this industry.” BigChange brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management, and business intelligence into one simple to use and easy to integrate platform. Trustee run a fleet of vehicles servicing clients

Gated development upgrades onsite security systems Harrods Village, a gated development located on the banks of the River Thames, has teamed up with Interphone to implement a maintenance solution for onsite security systems. Under the partnership, the security systems and building technology integrator has enabled Harrods Village to complete essential work and ensure door entry, access control and CCTV systems are fit for purpose. “Our previous maintenance relationship was underperforming, so we needed a new partnership approach that operated in the timeliest and cost-effective manner possible,” explains Eve Pickering, Estate Manager, Harrods Village. “Interphone’s ability to understand our requirements and budgets has enabled us to proceed with much needed and long-awaited security system upgrades.” Following a competitive selection process, Interphone undertook a full site survey and

across the south-east of England, with engineers equipped with rugged tablets for managing their jobs and reporting; the BigChange platform synchronises mobile devices and the central CRM so Trustee has complete visibility of all jobs. Trustee particularly like the automated scheduling and routing, ensuring the best allocation of resources, optimised and backed with useful management information, such as the calculated cost of each job. Invoicing in BigChange is also much quicker and two-way integration with Xero accounts software means BigChange provides a completely seamless endto-end business solution. “BigChange has enabled us to eliminate paperwork and completely digitally transform the way we work. That has led to productivity gains across the office and field service operations of around 25 per cent. However, it’s customer service where the greatest benefits are being realised. Customers are very impressed with the provision of instantly updated data from our engineers and automated communications,” Nick Toomey comments.

“Customers are very impressed with the provision of instantly updated data from our engineers and automated communications”

proposed a strategy to either replace, upgrade, or maintain the problem systems. The decision was taken to update the door entry system at one apartment building due to the lack of available parts, while continuing to maintain the access control system. This included the installation of monitors in 63 flats and two entrance panels to provide a reliable and effective experience for residents and visitors. Interphone also identified issues with cabling, so installed a fibre network to connect the buildings and gatehouse, support IP cameras and create an upgradeable technology infrastructure. Meanwhile, thirty-two IP cameras were fitted to increase the visibility across the estate, with wide angle devices specified for priority areas to deliver multiple streams and zoom capabilities. This was backed up with trip wires to provide alerts to the gatehouse of any prohibited access over external walls. Four additional cameras have since been added to the system, with a further 24 planned to monitor building entrances.


EDIT CPNI psi jan22_PSI_mar15 23/12/2021 17:08 Page 1


The importance of CPNI approval

National media reports show us that threats are constantly evolving. To meet the challenges of modern times, the technology specified for the installation needs to not only deliver, but be appropriate for use in high risk environments. This is where the CPNI can help security systems installers he CPNI (Centre for the Protection of National Infrastructure) is the UK Government’s technical authority for physical and personnel security. CPNI’s role is to protect UK national security in reducing the vulnerability of the UK to a variety of threats such as terrorism, espionage and sabotage working in partnership with government, police, industry and academia. National Infrastructure are those facilities, systems, sites, information, people, networks and processes, necessary for a country to function and upon which daily life depends. It also includes some functions, sites and organisations which are not critical to the maintenance of essential services, but which need protection due to the potential danger to the public (civil nuclear and chemical sites for example). In the UK, there are 13 national infrastructure sectors: Chemicals, Civil Nuclear, Communications, Defence, Emergency Services, Energy, Finance, Food, Government, Health,


CPNI approval signals to installers, consultants and end users that products have been identified as suitable for use in high risk and challenging environments


Space, Transport and Water. Several sectors have defined ‘sub-sectors’; Emergency Services for example can be split into Police, Ambulance, Fire Services and Coast Guard. One of the services offered by CPNI is the publication of the Catalogue of Security Equipment (CSE) which identifies physical security equipment appropriate for use when designing and implementing solutions to protect national infrastructure. The CSE lists security products which have been evaluated against specific security standards and achieved a certain performance rating. CPNI approval signals to installers, consultants and end users that products have been identified as suitable for use in high risk and challenging environments, and are considered for use in a range of top level Governmental and national infrastructure sites. This not only offers enhanced peace of mind, but ensures systems with strict security requirements can be designed and installed to meet the most stringent demands. According to CPNI guidelines: “In order to achieve success, an adversary will attempt to identify and then exploit any perceived weakness within your protective security measures. Having an effective, proportionate security solution will mitigate the ease with which an adversary can formulate then carry out an attack plan.” A key element of this approach is to identify unauthorised intrusion within the site perimeter. Texecom has a range of products which have received CPNI approval and are therefore suitable for Governmental and national infrastructure solutions. These include the Premier Elite 168 and Premier Elite 640 expandable commercial-grade control panels. A range of accredited peripherals are also available, including keypads, expanders and power supplies, to allow the design and installation of quality systems for higher risk applications. In addition, each Premier Elite control panel shares the same programming and user platform, ensuring instant product familiarity across the range. It is critical that installers designing solutions for Governmental and national infrastructure projects select CPNI-accredited systems, and in many other high risk sites it makes sense to specify products which meet the grade.

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BOSCH PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: +44(0)330 1239979



Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: ACCESS CONTROL

DAHUA TECHNOLOGY UK & IRELAND Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 Email:

INTEGRATED DESIGN LIMITED Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550


ZHEJIANG UNIVIEW TECHNOLOGIES CO., LTD. RBH SECURITY GROUP LTD F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810


CUSTOM DESIGNED EQUIPMENT Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems. • Indicator Panels • Complex Door Interlocking • Sequence Control • Door Status Systems • Panic Alarms • Cell Call & Affray Systems • Bespoke Products

IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: YOU SEE. YOU CONTROL


Tel: +44 (0)1744 886600 • •

PARTIZAN Kresomyslova 384/17A, Nusle, 14000 Prague,Czech Republic

Tel: +420 608 496 889

DIR PSI Oct21_000_RiskUK_jan14 29/11/2021 20:36 Page 2


INTRATONE UK 114 Power Road Studios, Chiswick, London W4 5PY

Tel: +44(0)208 0379012 Email:



Tel: +44 (0) 844 8000 235


ADI GLOBAL DISTRIBUTION Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999

AJAX SYSTEMS Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai



FORTUS Fortus is a distributor of security and fire solutions. We are the largest privately owned, B2B security distribution company trading across the UK & IRE within the key industry verticals of CCTV, Intruder, Access and Fire products. With more than 20 years’ experience in technology distribution with key brands, we can support you with any size project as well as offering next day delivery.

Tel: +44 (0)1462 708820

HKC SECURITY LTD James Hill Street, Littleborough OL15 8AE

Tel: +44(0)1706 373560 Email:

DIR PSI Oct21_000_RiskUK_jan14 29/11/2021 20:36 Page 3



PYRONIX LTD Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100

BT REDCARE We’ve over 35 years of experience in the fire and security industry. Prepare and protect homes and businesses with our alarm signalling systems. From fast and affordable to best in the business, you can get every customer future-ready for all-IP. Simple to install, with a


choice of fixed IP and wi-fi connected options. Dual SIM and roaming 4G for resilient wireless signalling. Many of them also come with no upfront costs and all with a 10-year guarantee and 24/7 support.

TEXECOM INTRUDER Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524


Tel: 0800 800 628 Email address: Twitter: @BTRedcare Website:



PO Box 1288, Chelmsford, Essex CM1 9BQ

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777



WEBEYE LTD 6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990

CSL GROUP T: +44 (0)1895 474474 @CSLGroupLtd LIFE SAFETY EQUIPMENT




Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

60 Norden Road, Maidenhead, Berks SL6 4AY

Tel: +44 (0) 1942 322744

+440208 7127 4477

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APPOINTMENTS Darren Conway Darren Conway has joined Lodge Service as Group Strategy Director, with responsibility for business operations in the UK and Europe. He has held senior positions in loss prevention, health and safety and trading standards operations with Fraser Group, Superdry, TJX, Debenhams and other retailers. Darren has worked with the National Business Crime Solution (NBCS), Business Crime Partnerships (BCRP) and Business Improvement District (BID) initiatives, to align the police and the business community and help tackle business crime at local and national levels. He says he retains this focus in his new role with Lodge Service, to help security users to work together to combat the risks to their businesses.

Ellie Strudley Ellie Strudley has joined the Astra Security team as Operations Administrator and will be focused on the reactive side of the service desk. Having spent the last three years working for Tesco in various roles, in both the Express stores and the online delivery department, Ellie will be using her skills and knowledge gained from this experience in her new role. Ellie said: “I'm really excited to be joining the team, and looking forward to getting to know the business better and use my customer service experience to add value. My focus will be on service and reactive calls.” Matthew Stanley, Director of Operations added, “It’s really great to have Ellie on board. She is going to be a great addition to the team and we are all looking forward to working alongside her.”

Jon Könz During the 51st General Assembly of Euralarm, the European association representing the fire safety and security industry, the members chose Jon Könz as new President of Euralarm. He succeeds Martin Harvey who was President for the past 3 ½ years. Before being elected President Jon Könz was chair of the Services Section of Euralarm. He is head of Industry Affairs at Siemens Smart Infrastructure. The 2021 General Assembly was held in Brussels where the outgoing President praised the work that was done in fostering internal communications in times when more and more people were bound to their (home) office and much of the communications takes place via online communication platforms.

Julie Kenny Dame Julie Kenny DBE DL has been elected to serve as Chair of the UK’s Security and Resilience Industry Suppliers Community (RISC). Julie, a former Chair of the British Security Industry Association (BSIA) from between 2010-12 and the Security Equipment Manufacturers section twice between 1998 and 2004, started her career in litigation before turning to manufacturing, founding BSIA members Pyronix in 1986. Julie also holds a CBE, DBE and an Honorary Doctorate from Sheffield Hallam University in recognition of her contribution to business and community in the South Yorkshire region, receiving the Freedom of the Borough of Rotherham, her hometown, in 2021. Taking over from Sir Kevin Tebbit, Julie will commence her role in January 2022. Mike Reddington, Chief Executive, BSIA, said: “The Association is delighted that Dame Julie has been elected to be the Chair of RISC. Her commitment to the BSIA and the wider security sector has truly influenced the landscape of our industry, and her strategic expertise and extensive knowledge of the public, private and voluntary sectors make her a perfect fit for such an important role.”

Phil Bunting Safer Scotland has appointed Phil Bunting as its new Managing Director. Phil has been charged not only with accelerating the Paisleybased business’s expansion into the rest of the UK, but also breaking into European markets. Working alongside founder Ryan Clark, who steps up to the CEO role, Phil will oversee the Safer Security Group throughout the rest of the UK and Europe. Ryan Clark said: “I am delighted that we have been able to attract Phil Bunting, one of the most sought-after leaders within the industry, and for good reason, to the role of MD. Phil has an exceptional track record of leading innovation over decades and possesses an unrivalled knowledge, both of the sector and the ingredients for success.”