PSI August 2023

PRODUCT TESTING

14 Hanwha – PNV-A6801R-E2T

The dome camera is put through its paces by an independent reviewer

This

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PSI

Award Winning Texecom Monitor

Software/Analytics Product of the Year

We’re delighted that Texecom Monitor primary alarm signalling has been embraced by industry professionals, and is already proving to help grow and optimise our customers’ businesses and the future of the security industry.

The awards campaign annually recognises the innovation, service and quality of the security industry’s highest achievers from across a number of disciplines. We would like to say a huge thank you to the UK’s security installers who gave us their vote.

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Show business

Great news for PSI magazine this month as we announce a new partnership with The Security Event promoting the show across our platform

At the end of July, The Security Event (TSE) and PSI announced a partnership aimed at bringing new and exciting opportunities aimed at supporting the security community. This collaboration, said the official press release at the time, will further strengthen future editions of TSE utilising the comprehensive reach and penetration that PSI has amongst the installer/integrator market.

“We are really pleased to be working with PSI. They have a deeply embedded history with security installers and integrators which sits at the core of TSE,” said Tristan Norman, Group Director of The Security Event. “Together, we aim to attract even more security professionals whilst adding further value to our visitors and industry partners, fostering an environment of collaboration and innovation within the security community.”

In response to recent feedback from its community, TSE 2024 will feature a dedicated area exclusively curated for installers and integrators. PSI and other industry partners will all play a pivotal role in shaping and supporting this dedicated arena, ensuring that it caters precisely to the needs and interests of our community. It will offer our visitors a unique opportunity to explore products, network with peers, and gain insights into the latest trends in the security sector.

“As advocates for the installer community, PSI is delighted to contribute to The Security Event,” said yours truly in the news announcement: “It is clear our extensive readership has massively supported the development of TSE over the last few years, and it is imperative that as a voice for the installer / integrator community that PSI truly reflects the marketplace. Our team is thrilled to be supporting the UK’s leading security show and our new partnership will compliment the overall visitor experience for all attendees, providing them with access to a wealth of resources and opportunities to grow and thrive in the dynamic security landscape.”

Indeed The Security Event has done wonders post-Covid in returning a Birmingham-based security show (with a co-located fire event and others too) attracting a real mixture of visitors. This is why PSI has decided to join up with TSE to help give the industry what it deserves; a buoyant industry needs a buoyant event and we believe that Nineteen Group has that with TSE.

Andy Clutton EDITOR

Providing a digital solution to the PSTN switch off.

Voted PSI Distributor of the Year

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The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS

FPA achieves UKAS accreditation for fire resistance testing

Following expansion of its testing facilities with the addition of two fire resistance test furnaces, in collaboration with UL Solutions, the FPA is now UKAS accredited to perform fire resistance testing. This new capability provides third-party accredited support to manufacturers who require independent fire testing and certification. With growing scrutiny coming to bear on the UK fire safety and construction product sectors to ensure buildings are robustly built, the increase in testing capacity this accreditation brings will give greater assurance to building owners, occupiers, and residents in the event of a fire.

Chris Miles, Commercial Director at the FPA, described the achievement as “much needed”, saying: “This accreditation is just the end of the beginning for this collaboration between the FPA and UL Solutions. Together we recognised that UK construction needed additional fire resistance testing capability and over the last three years have worked to further support fire testing in the UK by expanding our capacities as a fire testing

laboratory to meet the demands of the industry. This should now help deal with the many demands that come with the tighter regulatory framework currently being developed in the UK.”

Daniel Murray, Europe Sales Manager at UL Solutions, commented: “In light of the ‘Testing for a Safer Future’ review published in April, the provision of high quality product testing facilities in the UK is particularly important. Working together, UL Solutions and the FPA can provide greater confidence to construction product manufacturers and system providers about market access, providing them with the tests and third-party certifications required by UK regulations and also satisfying the requirements of regulators around the world.”

Richard Glover, Head of the FPA’s Fire Testing & Experimental Unit, added: “Receiving accreditation is a major step forward on the journey that we are on. We are proud to have the hard work and effort put in by everyone in the team recognised through the comprehensive external auditing process. A massive thank you to everyone who has helped along the way. The new Fire Resistance team is part of the strong partnership between the FPA and UL Solutions and we thoroughly look forward to working collaboratively to meet our clients’ fire resistance testing needs.”

In brief • North delivered an extensive audit, design, and upgrade of the network infrastructure for the 151st Open at Royal Liverpool Golf Club, Merseyside recently. This represented the seventh time North hadw supported the event, having worked in partnership with organisers, The R&A, to manage all event critical communications solutions at The Open since 2016.

Professional racing drivers put ANPR camera to the test

Hanwha Vision recently put its new TNO7180RLP camera through its paces at Chambley Grand Est racing track in France, where it identified sports cars being driven at speeds of up to 265kph, even at night.

The camera features Hanwha’s newly launched Road AI solution, which not only captures number plate details (ANPR), but also uses AI video analytics to identify the make, model and colour (MMCR) of detected vehicles, across 70 different automotive brands, 600 models, and 10 colours. TWhile the solution is designed to detect number plates and the make, model and colour of vehicles travelling at up to 200 kph (125 mph)

across two lanes of traffic, in tests conducted on the closed racing circuit, it exceeded expectations by consistently identifying Porsche 911 GT3 and a Ferrari 488 models driven at speeds of up to 265kph (165mph)not only in daytime but also at night!

Professional racing drivers were invited to take to the 3.3 kilometre (2.1 mile) track in a range of high-performance cars to see if the system could recognise the cars travelling at speeds well beyond national limits. Capturing information on vehicles being driven at such high speeds could present a challenge for cameras and systems; however, the Hanwha Vision system correctly identified cars travelling at 265 kph (165 mph), equivalent to 74 metres per second!

SFRS no longer responding to automatic alarms

The Scottish Fire and Rescue Service (SFRS) has announced that it will no longer attend all alarm signals generated from an automatic fire alarm system. Instead, the Call Challenge approach will be invoked with an aim to reduce the number of false alarms its crews attend.

In a bid to reduce false alarm call outs, fire services have successfully trialled and implemented similar approaches across

New warehouse campus in Nuneaton is secured

Rhenus Warehousing Solutions UK has selected Chubb to provide security for the company’s new warehouse development at Baytree, Nuneaton.

The sustainable development, known as the ‘Rhenus Campus’, will be home to two warehouses, totalling one million square feet –the equivalent of 36 football pitches.

Chubb has designed and created security solutions that will protect and secure Rhenus’

England, and, following a rigorous public and private sector consultation, the SFRS have decided to implement a “Call Challenge” approach when responding to automatic fire alarm signals.

In Scotland alone, the SFRS crews are called to an average of 28,000 false alarms each year and investigating each incident can involve several firefighters and up to two fire appliances as part of the response. To put this into context, this equates to 252,000 firefighters needlessly being called to unwanted fire alarm signals each year, when their time could be better spent tackling real fires, training or carrying out community safety work.

The Call Challenge process is invoked whenever a single smoke detector becomes active and generates a fire signal, received either directly by the SFRS control room, or via an Alarm Receiving Company (ARC). Duty holders on site are immediately contacted and asked a series of questions to determine the nature and severity of an incident to determine a positive visual confirmation of fire. This ensures that it is a genuine emergency and requires an immediate response from a fire appliance and its crew.

assets enabling efficient storage, B2B and B2C order fulfilment, value-added services and returns management to its customers.

Following Chubb’s recommendation, Rhenus has selected an integrated security system that consists of access control, CCTV, and intruder alarms. The access control features Protégé GX by ICT, with a 350-plus Hikvision camera system.

The Rhenus Campus will be operating 24/7 and remotely monitored by Chubb operatives at the Nottingham-based Alarm Receiving Centre.

“We are delighted to have been selected by the Rhenus Group to provide security for its new campus,” said David Jackson, Sales Executive at Chubb. “Our team of experts have done an incredible job consulting Rhenus on all its security needs and identifying opportunities to make sure security is as efficient and effective as possible. We are excited to be able to help a rapidly growing and ambitious organisation secure its most valuable resources – people, property, and assets.”

The first phase of the project is complete, with Rhenus opening the first of its two warehouses. The second site is due to open later this year.

Audit exposes design safety concerns

As part of its Gate Safety by Design campaign, the charity Gate Safe has recently undertaken an audit of 86 automated swing gates to assess a critical safety issue directly attributed to poor design.

The gates in question were surveyed on request by gate owners who already demonstrated a strong commitment to safety, since they were actively seeking out an independent assessment of the gate to ensure compliance with best practice.

Of the 86 gates assessed an overwhelming 63 (75%) featured only two hinges, which is in direct conflict with the guidance provided by the updated British Standard BS EN 12604 which clearly states that all swing gates should be fitted with three hinges.

Of the 63 gates that were found to feature two hinges, a disappointingly low 12 (14%) had received a safety upgrade courtesy of a gate tether, which in the event of a hinge failing, would prevent the gate from falling.

Sadly, the audit revealed that only nine (just over 10%) of the gates reviewed were equipped with the recommended three hinges.

It is likely that the Gate Safe audit represents just a snapshot of the automated gate landscape in the UK – the surveys covered different parts of the country, so it is feasible that there is an exceptionally high number of potentially unsafe gates in the field, with an associated strong risk of another falling gate incident occurring at any time. What is particularly disturbing is that these surveys findings relate to gates where the owner is already demonstrating a strong desire to uphold the required standard of safety. It is worrying to consider what the results are likely to be in instances where there is a more cavalier approach to automated gate safety?

Richard Jackson, Chairman of Gate Safe comments: “The fact that despite the guidance issued in 2018 via the updated British Standard, so many gates fail to feature the recommended three hinges is disappointing but not entirely surprising. What is more of a concern to us is that so little is being done to retrospectively review these existing gates and when the absence of a third hinge is identified, to mitigate the risk of the gate falling by simply adding a gate tether. This measure costs very little – the average tether is priced under £10 – and from a customer perspective there is no fee associated with installation works – yet we see very few gates with this safety feature. We encourage all installers to take heed of the three hinges recommendation. In the event of an accident, failure to take the appropriate action may result in the installer being accused of creating a gate system that is not fit for purpose, something which the courts will take a dim view of …”

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EDITOR’S CHOICE Analytics dashboards aid security businesses

BigChange has launched a series of Analytics Dashboards to display critical business information for fire and security companies. Big screen graphs and tables provide an instant view of performance, such as job costs, productivity, customer service, and finance. The dashboards receive live data from across the business, including job updates from field service operatives equipped with mobile devices, giving managers and staff complete visibility of all aspects of the business.

The new Analytics Dashboards are part of the BigChange job management system which incorporates a mobile workforce app, customer relationship management (CRM), job scheduling, live tracking, financial management and business intelligence. bigchange.com/

New bi-spectrum AI camera range is launched

Hanwha Vision has launched a new bi-spectrum AI camera range that provides visual and thermal views of an area simultaneously. The TNMC4940TD, TNM-C4950TD, and TNM-C4960TD are equipped with two lenses to generate a VGA thermal image and a 4K visual image. The thermal lens enables perimeter detection of suspicious activity while the visual lens provides identification detail. This enables detection and identification without having to install two separate devices.

The cameras feature deep-learning-based object detection and classification. AI-based object detection reduces the occurrence of false alarms, while object classification improves operational efficiency by making forensic search more efficient. The cameras can detect human faces, as well as identify particular vehicles and number plates while ignoring irrelevant motion such as wind-blown trees, shadows, stray objects, or animals moving within the field of view. hanwhavision.eu

Updated app enables full control of alarm system

The updated HKC app allows full control of an HKC system from arming and disarming to receiving images and alerts from the site and the ability to control multiple functions such as lights, heating, CCTV and more.

With the introduction of biometric login, the new app offers a convenient and secure way to authenticate identities. By setting up Fingerprint or Face ID, users can log in with a touch or glance, saving time and streamlining the login process.

The new app introduces an enhanced log history feature so users can access up to 100 log events directly within the app. The updated search functionality in the new app offers improved search options. Now, finding specific sites has become easier; with a few taps, users can quickly access the required site. hkcsecurity.com/gb/en/

Cloud platform makes GSM systems management easier

Videx has introduced a new cloud platform to help people manage its range of GSM systems. The browser-based application makes it possible to manage and program a range of GSM features including call button destinations, dial to open numbers, coded access codes, proximity fobs and cards and all other settings available on the Videx GSM system. An unlimited number of devices can be managed and by as many different users as required. cloud.videxservices.uk

Evacuation alert system for simple and intuitive operation

The FireClass FC-EAS Evacuation Alert System is an addressable panel that uses FC600 technology. It can have four standard power loops or two high-power loops, and each panel can have a maximum of 500 addresses. This provides the flexibility to allocate all available power, and 250 addresses, to the high-power loop, or to share resources across two shared power loops. The panel has a shallow housing that can accommodate batteries with a maximum capacity of up to 17Ah.The user interface has two rows of toggle switches, LEDs, and floor labels that support up to 16 floors for each panel. It also features a small status module with 3 status LEDs. fireclass.co.uk

EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

Eight-channel NVR for small to medium enterprises

3xLogic has announced the availability of its NVR-1U-8CH network video recorder aimed at small to medium sized enterprises that need an NVR that is easy to install, configure, monitor and maintain.

NVR-1U-8CH is a Linux OS based embedded power over Ethernet (PoE) 1U professional grade NVR. It has an Intel Celeron processor, a 256GB solid state drive (SSD) and it can deliver PoE+ up to 30W for each of its eight channels, enabling full pan tilt zoom (PTZ) control. A remote management feature also allows a user to be in control from anywhere with internet access. 3xlogic.com

New product line with expanded features is introduced

NOTE: All technical specifications listed are provided by manufacturers

Ajax Systems has introduced Superior, a new product line added to its project-oriented product group. Expanded features, reliability, and compliance are the benefits of the range for professional installers working with wireless devices.

The Superior devices are compatible with OS Malevich 2.16 and higher. The release of OS Malevich 2.16 is coming soon.

The product line consists of opening, motion, and glass break detectors, detectors with photo verification, control devices, indoor and outdoor sirens, and panic buttons.

By actively seeking and analysing feedback from the market, Ajax gained insights into the needs of installers and armed with this information, the Superior range was developed to meet the requirements of the professional.

The product line has not only international compliance; it also has local certifications. Thus, security professionals could install Ajax devices according to PD 6662:2017, INCERT (in progress), SSF (in progress) and NFA2P (in progress). International certifications include: EN 50131 (Grade 2), RED, RoHS, EMC and LVD. ajax.systems

PRODUCT TEST

Hanwha Vision PNV-A6081R-E2T

in the base and connected by a 20-way dual in line socket, so the camera must be installed into this for full system configuration. The camera assembly is held in place in the base by strong magnets; a pull cord is provided for ease of removal. Grommets in the base allow for network and optional alarm / audio and power cabling feeds.

The supplied video lead can be used to take a composite video output from the device for installation field of view confirmation, this can be switched from its default NTSC setting to PAL mode.

The SSD module is a Transcend MTS952T2, 2TB ruggedised device which has a 6Gb/s Sata3 interface. The system allows configuration of the SSD as Wisenet Wave storage for up to five additional cameras with a total bandwidth capability of 33Mb/s but this may inhibit some AI capabilities. The Wisenet Wave VMS has licensing options for Servers, Desktop and Mobile devices with synchronisation through their cloud service to build resilient secure video networks.

The dome is compliant with ONVIF profiles S, T & M and readily connected to a third-party NVR.

What’s in the box?

Dome module

Dome housing with internal SSD

Weather cap

Additional grommets

RJ45 cap installer

Audio / alarm cable

Video cable

12v power connector

Security TR20 Torx key

Fixing template

The PNV-A6081R-E2T dome is a 2MP ruggedised external dome with integrated 2TB SSD storage capability. It has high sensitivity and includes IR illumination. It is NDAA compliant and rated as IP67, IK10 and NEMA4X.

Getting started

The camera is intended for PoE+ operation but can be 12v powered if required. A suitable screw-terminal connector is provided. Once connected the camera runs through a short setup and lens calibration routine and then is available for configuration.

The simplest way to find the DHCP enabled camera on a network is to use the Hanwha Wisenet Device Manager software that can be downloaded from their support site. This quickly finds all Hanwha compliant devices and can be used to open the camera web interface.

The 180 (Ø) x 130 (h) mm dome housing and base plate are packaged separately to the dome module with the SSD storage device mounted

Menu options

The browser accessed menu uses a drop-down tree structure to the left of the configuration window with the following options:

Basic – Video profiles, User, Date & Time, and IP & Port settings.

PTZ – Digital PTZ preset allocation and AI setting.

Video & Audio – Video setup, Audio setup, Camera, Smart Codec, Focus setup WiseStream. Network – DDNS, IP filtering, HTTPS, 802.1x, QoS, SNMP, Auto IP configure, Certificate management.

Event – Event rule, Handover, FTP/E-mail, Storage, Alarm I/O, Time schedule, Network disconnection, MQTT.

Analytics – Motion, Tampering, Defocus detection, WiseAI, Audio detection, Sound classification.

System – Product information, Upgrade / Restart, Log.

Open platform – to install and configure Open platform applications.

The Camera setup options includes an After and Before image above the settings area,

The simplest way to find the DHCP enabled camera on a network is to use the Hanwha Wisenet Device Manager software that can be downloaded from their support site

(continued from p14)

where the current changes can be compared to a still image of the previous settings. The main camera settings tabs are for SSDR (Dynamic range), White Balance, Backlight, Exposure, Day/Night, Special (Sharpness, Gamma, Contrast, Lens Distortion), OSD (up to 5 titles and D&T), Heater, and IR.

The lens distortion correction worked well and was found to reduce visible image width by around 8% when set at 3 of 5.

MQTT (Message Queuing Transport Protocol) is supported for communication with IoT devices.

Operation

At first connection, it is necessary to set a device password. This must be suitably strong and requires the use of three character types if the minimum 8- or 9-character password is used, or two character types if 10 or more characters. A hard reset button is available should the password be lost.

Once the password is set you are prompted to log in with the new credentials and the browser screen displays the camera image with basic controls for screen layout and access to the configuration menus.

During configuration, it was observed when in monochrome mode, that the camera’s infrared LEDs which are arranged in an arc below the lens, consist of six continuously lit devices then two outer devices which have a slightly different appearance and were seen to occasionally flash at approximately 4Hz.

It is assumed that this is some form of range detection for intensity, but no explanation is given in the basic manual.

PoE demand was around 5.9W from a 48V supply during startup, rising to 8.4W when the lens initialised. The IR LEDs and SSD connection raised this to a maximum of around 13.5W. The specification states a maximum of 19.2W with 14.4W typical.

The module casing runs at a warm to the touch 46°C in a 27°C ambient.

Downloadable logs are created for Access, System changes and Events.

Performance

The camera is based around a 0.5” CMOS sensor of 1920 x 1080 pixels and is capable of operating at up to 120fps in H.264 & H.265, or 30fps MJPEG. It has a stated sensitivity of 0.008 lux colour and 0.0008 lux monochrome at 30fps. IR range is stated and operates up to 40 metres.

The lens has a varifocal motorised range of 4.38 to 9.33mm. Giving a horizontal viewing angle of 104° to 44° and vertical of 55° to 24°.

The lens and sensor assembly can be positioned through 0° ~ 360° of pan, -45° ~ 85° tilt and 0° to 255° rotation. The image can be flipped, mirrored or set to hall view (90° or 270°) to suit the location.

The camera supports a wide range of analytics, from standard motion detection to WisenetAI features for detecting People, Faces, Vehicles and License plates. The bi-directional audio channel can support either line or microphone level at the camera and includes detection classifications of Scream, Gunshot, Explosion, and Crashing glass. Pre-recorded messages can be uploaded for alarm use to be output through the audio line out channel. A single alarm input is available for local alarm input and an emitter-follower format output to drive external devices.

Up to six rectangular privacy zones can be assigned to the image.

The camera maintains colour down to very low light levels and makes maximum use of any low-level illumination. The 120dB true wide dynamic range gave a good contrast range for all scenes.

Conclusion

A very easy to install ONVIF compliant external dome camera with good detection capabilities and the potential to reduce the need for on-site external storage.

9.0 out of 10

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

A very easy to install ONVIF compliant external dome camera with good detection capabilities and the potential to reduce the need for on-site external storage

SECURITY ON SOCIAL MEDIA

A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

psimagazine

INTEGRATED ACCESS SECURITY POWERFUL WEB BASED CONTROLLER

Panorama – fallouts and faults

In June, the BBC recently ran a Panorama documentary reporting supposed security flaws in CCTV cameras from certain named manufacturers and how this could lead to overseas governments accessing information. Here’s how the story went down

The CCTV sector came under the spotlight at the end of June with an edition of Panorama on BBC One entitled “Is China watching you?”. The programme addressed concerns with recent activities of the Chinese government, and covered amongst other things spy satellites disguised as weather balloons.

One of the main topics of the programme, and also the main image used to promote the show, was CCTV cameras. The show was publicised in advance with the line: Chinesemade surveillance cameras are used across the UK. Panorama has investigated security flaws involving the two top brands. How vulnerable are they and what does it mean for our security?

Sounded like it could be a “must watch” for those in the security industry, but unfortunately was more of a “feel free to miss it watch” as it featured only one-side of the debate and brushed off the responses of the accused manufacturers as mere inevitable “they would say that, wouldn’t they” soundbites.

Given the success of Chinese brands Hikvision and Dahua in the UK market, there are a lot of them about, and the programme sought to show how vulnerable the cameras are to attack with the help of the US-based website IPVM, then link the ease of the supposed “backdoor” access to the theory that the Chinese government could therefore jump onto any IP camera to gather information, visual and audible, for its nefarious benefit. They chose not

to apply the same test conditions to cameras from any other manufacturers.

What’s more, the programme also included the opinion of privacy campaigning organisation Big Brother Watch, with no counter argument offered at all. An alternative view of the documentary did come just a few hours ahead of it being shown in an email sent out by Justin Hollis of Hikvision. It said:

“On Monday 26 June 2023 at 8PM, BBC Panorama intends to broadcast a programme which purports to investigate Chinese companies operating in the surveillance industry. We have been engaging with the producers of this programme and have grave concerns regarding the integrity and content of the broadcast.

“The BBC will broadcast a ‘hack’ of a six-yearold Hikvision camera to exploit a vulnerability that was identified in 2017, but was patched and publicly disclosed less than one week after it was brought to the company’s attention. To claim that this stunt has uncovered a security breach or an intentional backdoor in June 2023 is farcical. It sensationalises a problem that was already fixed to universally recognised CVE standards. Furthermore, this test has not been conducted on a typical network, but rather an unsecured one. This test simply cannot be characterised as representative of ‘the cameras lining our streets today’, which would be much better defended than the camera in this socalled ‘test’ the BBC have run.

“This test simply cannot be characterised as representative of ‘the cameras lining our streets today’, which would be much better defended than the camera in this socalled ‘test’ the BBC have run”

(continued from page 21)

“Hikvision was not given any information in advance about the specifications of the hack to be carried out.

“We repeatedly asked the BBC for more information about its planned ‘hack’, but were ignored until we asked our lawyers to intervene. Indeed the BBC repeatedly refused to clarify the following: which camera model and serial number would be used; what version of firmware was installed; whether the camera included was UK firmware; whether the camera would be tested on a closed circuit or connected to a network; how any network would be secured; if the hack would include port forwarding; if the camera was still being sold in the UK; and, how the camera was obtained.

“We now know that the camera was in fact supplied by, and compromised with the collaboration of IPVM, an organisation with a vendetta against Hikvision.

“Hikvision’s conduct with regards to this vulnerability has followed all internationally accepted standards of best practice. When made aware of the vulnerability in March 2017, Hikvision patched it in less than one week. The vulnerability – and Hikvision’s patch – were subject to further scrutiny in the US with the then-Chairman of the US House of Representatives Small Business Committee noting in a public hearing that Hikvision’s work with the US Department of Homeland Security on this vulnerability meant that any continuing issues resulting from unpatched equipment would lie with ‘small businesses that do not engage with the government or the DHS regularly’.

“Going further, the Deputy Assistant Secretary for the US Department of Homeland Security Office of Cybersecurity and Communications said they ‘worked with the company’ to resolve the problem and that ‘standard practice was followed’.

“There is no reason to believe that circumstances would be any different in the UK. After all, the vast majority of public sector organisations have processes in place to respond to vulnerabilities and regularly update their firmware. It is virtually certain that every public sector organisation in the UK has patched its cameras since 2017 and therefore no reason to assume there is any risk today.

“The BBC had all the information above ahead of broadcast. The BBC has been misled by IPVM and will now, in turn, mislead others.

“Hikvision knows that you, as surveillance industry professionals, will understand this test simply cannot be taken seriously. It is

not representative of the security of Hikvision cameras on the market today. However, the general public may not understand.

“As we seek redress for this egregious and irresponsible broadcast, we continue to reserve all of our rights, including legal action. Please accept my apologies for any inquiries you receive from your customers or the public at this stage. We are working tirelessly to dispel these untruths with both the media and government, and if you need any help whatsoever in reassuring your own stakeholders, please do not hesitate to contact me, and we will render any, and all assistance that we can.”

Once the programme has been shown there was plenty of reaction to its content and the style in which the producers had presented the “test” as a representative of what could happen to any surveillance camera.

The fallout

After the broadcast there was quite a kerfuffle on social media about the testing procedure and the comments of those interviewed for the show. For example, Prof Fraser Sampson, the UK’s surveillance camera commissioner, who in the past has described Hikvision as digital asbestos, didn’t get the applause he was expecting on his LinkedIn feed announcing his participation.

He said: “I’m interviewed on tonight’s BBC Panorama “Is China Watching You?”, which looks at how easy it is to hack Chinese-made surveillance cameras, and what the security implications are.” To which the replies included:

Delwyn Goodchild: “Wow. I can’t believe you have put your name to the utterly shameful Biased Broadcasting Corporation’s scaremongering drivel.”

Paul Mountney: “I love that the first person to blame in a network flaw is the manufacturer of the end device..... Let’s forget about how the manufacturer works tirelessly to implement firmware updates to fix certain flaws, and even more so let’s forget about the network infrastructure and firewall, which is responsibility of the that manufacturer how?”

Dean Field: “I find it abhorrent that someone with your “experience” has even put your name to this tosh from the BBC. Absolute drivel”

Aiden Wroe: “Tested on a network without a Firewall. Fair test then?”

“Maybe I missed something, or you can provide some insight, but how would anyone consider hacking a camera on an unsecured network be an adequate test...? That’s like putting a Ford Fiesta on a random council estate and saying the security on a Ford Fiesta is utterly useless”

Thom Bell: “Maybe I missed something, or you can provide some insight, but how would anyone consider hacking a camera on an unsecured network be an adequate test...? That’s like putting a Ford Fiesta (other brands are available) on a random council estate and saying the security on a Ford Fiesta is utterly useless, just look how long it takes to steal it’ putting a brick through the window and disappearing with it...”

Max A: “Microsoft releases security updates fortnightly. Should we ban Microsoft for releasing vulnerable products? Absolutely biased and political rubbish.”

Indeed, much of the fallout did concern the testing carried out by IPVM who also supplied the unit that was installed in the BBC studio. Apparently, as pointed out by Justin Hollis of Hikvision, Panorama could not run the camera on a BBC network for security reasons - so it was put on a test network where there was no firewall and little protection. The BBC’s own description of the test said that the camera Panorama tested contained a vulnerability discovered in 2017 and that Hikvision released a firmware update to address it almost immediately after it was made aware of the issue. So the test was stacked against the camera before it began.

The “hackers” also carried out a second test - accessing Dahua’s cameras by infiltrating the software that controls them. The two test cameras were set up in IPVM’s headquarters with no further information given as to the age of the camera or the security on the system. Unsurprisingly, they soon found a vulnerability. The responses online to the testing procedure included these from the BBC Panorama Twitter feed:

Steven Lynas: “There really needs to be a full disclosure here of what you’ve used to test, the communication you’ve ignored from the manufacturers and why on earth you feel using a camera from around 2017 with a flaw that was corrected a week after it was found, is relevant six years later.”

Alex Matthew: “Every single internet provider gives you a firewall as part of your internet package. It’s obvious that if you switch the protection measures off bad things happen. Like, let’s drive into a wall without wearing seatbelts and then act surprised that someone got hurt.”

Paul Martin: “What a load of rubbish. This documentary is pure scaremongery. The socalled vulnerabilities in these cameras can be managed by good IT security practices.”

Adam Downey: “So the PC was compromised giving away access to ANY device on his network not just a Chinese product.”

It is not the role of PSI to take one side or another when it comes to politics, but we recognise that it is important to call out when the security sector is misrepresented, deliberately or not, especially on prime-time TV. It is a shame that the BBC, and let’s be honest, so much of the mainstream media puts out “documentaries” that only offer one side of an argument using responses from those under the microscope as throwaway comments right at the end of a long segment spent bashing them. Quite what the eventual fallout from the general public will be from this we are yet to fully gather – you may have had some customers asking you about vulnerabilities, but hopefully it will not result in a question being raised over the viability of CCTV across the board, from any manufacturer. Clients may not have the inclination to want to discuss the major flaws in the Panorama testing procedure so you may instead need to provide assurance that you won’t leave it six years to perform a firmware upgrade or advise turning off a firewall as part of the service you offer.

Fingers-crossed that the only ones coming away from this project with a reduced level of trust will be the documentary makers.

“What a load of rubbish. This documentary is pure scaremongery. The socalled vulnerabilities in these cameras can be managed by good IT security practices”

AND THE WINNERS ARE….

Warren Weir at Luton Hoo was the venue for the PSi Premier Awards 2023 Dinner. Here we reveal the companies and products that security installers voted winners in this year’s campaign

SOFTWARE/ANALYTICS PRODUCT OF THE YEAR 2023

Texecom – Monitor

Texecom Monitor provides a digital solution to an impending issue. The digital platform can help raise service levels and reduce overheads in conjunction with Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add-ons (Apps) and increased servicing to existing Premier Elite systems.

TECHNOLOGY INNOVATION OF THE YEAR 2023

The glorious Warren Weir at Luton Hoo was a buzz of excitement in July as the winners of this year’s awards campaign were announced by guest speaker, football legend Bruce Grobbelaar and PSi editor Andy Clutton followed by a casino night. And so without further ado, let us now reveal the winners:

CCTV PRODUCT OF THE YEAR 2023

Hikvision –TandemVu PTZ

The TandemVu PTZ camera combines Colorvu and Powered by DarkFighter technologies to provide high-quality images both in lowlight and daylight applications. This compact dual camera solution is connected through an RJ45 connection and can utilise one IP address for applications where system expansion is limited.

CSL – DigiAir Pro 3

As part of the DualCom Pro Range, the single-path signalling solution utilises a 4G Radio path or a LAN path to signal an alarm. The Radio variant also comes with a standby SIM as a backup. Both SIMs operate on an independent network from the other for total resilience. DigiAir Pro 3 is also compatible with CSL Live and the My Base App.

TECHNICAL SUPPORT PROVIDER OF THE YEAR AWARD 2023

Dynamic CCTV

Thanks to industry experience and an in-house/ pre-build team headed by a Project Manager, Dynamic CCTV is ideally placed to assist installers bring projects in on time and within budget. Dedicated Technical and Sales teams support pre-sales initial product selection, deployment advice, stock management, prebuild, testing facilities, telephone technical support, training and demo facilities.

Casino winner Dave Brazenell of Mitie with sponsor Tim Northwood of Inner Range

PRODUCTOF

ACCESS CONTROL PRODUCT OF THE YEAR 2023

Paxton - Paxton10 Door Controller

The Paxton10 Door Controller (PAX-010-751) provides control of a single door and a port to allow support of up to three Paxton10 Wireless Connectors for additional functionality. A single system can include up to 1000 door controllers.

MANUFACTURER/DISTRIBUTOR TRAINING AWARD 2023

Ajax Systems

Free courses from Ajax Systems trainers provide a unique opportunity to learn everything about Ajax product, from preparing the system for installation and setting up devices, groups, and automation scenarios.

INTRUDER ALARM PRODUCT OF THE YEAR 2023

Pyronix – Enforcer V11

Enforcer V11 is an all-in-one, two-way wireless control panel. The Wi-Fi modem is already onboard the main PCB meaning that the panel is Wi-Fi out of the box.

Control of the Enforcer V11 security system can be simplified via the all new AndroidTablet and HomeControlHUB.

www.psimagazine.co.uk

DISTRIBUTOR OF THE YEAR AWARD 2023

ADI Global Distribution

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry.

Congratulations to all of the finalists for making the final cut and a big “well done” to the winners. The call for nominations for the PSI Premier Awards of 2024 will begin in Spring next year.

Photography: Michael Bird (www.mrbird.co.uk)

DISTRIBUTOR OF THE YEAR 2023 Winner: ADI Global Distribution UK

UK and Ireland Country Manager, Simon Allan said on the award win, “We are delighted to win this award. It is an award that means so much to all at ADI as it is voted for by the customers and suppliers of that our team serve every day. The UK team and the wider ADI business are proud to be named Distributor of the Year for a record 14th time and thank everyone who voted for ADI.”

As a market leader in distribution of security, fire and AV products our team support over 8,000 customers across the UK and Ireland and it is the ADI value-add services that really make the difference. With ADI you will receive first-class service from our experienced and knowledgeable team from sourcing, product selection, purchasing through to aftersales support. Our projects and technical team provide training, product demonstrations, pre-build and configuration services and are on hand for support with projects and troubleshooting. Our digital branch enables customers to quote online, get up to the minute stock availability, manage orders and re-order amongst a host of other features. At ADI, we believe you should have the option to browse and purchase the way you choose online or via the app, in-branch and face-toface or by contacting one of our dedicated sales team based throughout the UK.

As challenges continue in the industry with skills and people shortages and increasing costs, our team does its best to mitigate the challenges ensuring that the service to our customer is of the highest quality. In the last year our digital channel has been enhanced, our branch network invested in and an uplift in the stock we carry in branch, and we continue to strengthen our product offering, expanding our supplier range across both security, fire and AV.

Whether your project is a small residential project or a national multi-site, cross category project, ADI can support you with a range of products and services. Whatever your needs ADI has a solution.

Hemant Trivedi, Vice President/General Manager EMEA, ADI Global Distribution commented, “It’s a real honour for the UK business to be recognised by public vote by installers and integrators with this award, showcasing ADI’s commitment to providing not only the best customer experience but being a company driven by leading professionals in the industry. Our team embody our core values of ‘start with the customer, act as one team and make a difference’ and this award is testament to those values. We thank all who voted and chose ADI as their distributor of choice.”

ADI Global Distribution UK voted Distributor of the Year by the readers of PSI magazine for a record 14th time in 2023

“The UK team and the wider ADI business are proud to be named Distributor of the Year for a record 14th time and thank everyone who voted for ADI”

Photograph: Michael Bird (www.mrbird.co.uk)

The ADI Team picks up the award from Bruce Grobbelaar

AI – achieving effectiveness

Continuing our recent run of AI-themed articles we ask, how can we ensure that AI is used effectively in the video surveillance industry? Dr Barry Norton, VP of research, Milestone Systems explains all

Artificial Intelligence (AI) has become a transformative force in our lives, particularly through machine learning and deep learning technologies. Whether it’s personalised recommendations on Netflix, an automatically generated background in Adobe Photoshop, or a reminder from Siri to buy milk, AI is making its presence felt in nearly all parts of our lives.

One industry where the power of AI is particularly evident is video surveillance where it’s helping security teams gain greater context and detail on what’s happening on the ground, with fewer false alarms.

Introducing AI in video

Broadly, there are three types of video devices available today for security teams to choose from — those with no video analytics, those with some basic analytics but lacking deep learning capabilities, and smart devices with deep learning. It’s the latter that can comprehend video scenes in great detail and scale up easily. It may even eventually

outperform humans. When we discuss AI in video, most applications use a form of deep learning thanks to its ability to learn over time and become more accurate.

Benefits for security teams

A huge benefit that AI brings to video surveillance is improved alert accuracy. Traditional video systems sometimes generate false alarms, leading to security teams becoming overwhelmed and desensitised to the alerts. AI can reduce these, detecting and recognising specific objects and actions, and only issuing alerts for potential events or objects of interest. For example, the AI could be trained to only alert operators to a person moving within a specific area (set by a virtual line) that could signal potential trespassing. This could be further refined by the time of day, so out of hours, an alert is sent, but during operating times when people are supposed to be in the area, the alerts will stop. The AI can also be trained to not detect wildlife or

One industry where the power of AI is particularly evident is video surveillance where it’s helping security teams gain greater context and detail

(continued from page 27)

movements caused by inclement weather, to further prevent false alarms.

AI can help to detect suspicious actions or sounds (when equipped with an audio functionality). Gunshot detection, shouting and screams can all trigger an alert for further investigation. Crowds forming in certain areas or specific movements that could indicate a fight can also lead to an alert. Integrations with digital signage or tannoy systems could automatically display or play messages telling crowds to disperse, reducing the likelihood of anti-social behaviour. Graffiti and other forms of vandalism can also be detected by the AI.

These AI-powered video solutions make operators a lot more efficient. They get peace of mind that the AI is constantly scanning for potential events, giving operators the freedom to focus on other tasks and only respond to the alerts that need their immediate attention.

Data gathered through video over time can help to inform future planning, not just to improve security (by understanding areas of high vandalism and anti-social behaviour, for example) but also in improving the overall experience of visiting a site or building.

Expanding beyond security

Indeed, in expanding beyond security, AI is having a significant business impact. Occupancy and queue management can help to reduce bottlenecks and busy areas in shopping centres, warehouses, offices, public attractions, and more. Traffic cameras can monitor for potential congestion and automatically open more lanes on a motorway or direct traffic to other parts of a city to ease it. Pre-approved visitors can be automatically let in and out of a car park or

restricted area. There’s a mind-boggling number of areas in which video-based AI can be applied.

Foundational work needed

Of course, to make this a reality, there are some practical considerations that security leaders and installers should be aware of.

Public trust and acceptance depend on the ethical and responsible use of AI. Video surveillance can potentially collect a lot of personal and sensitive data. It’s vital that the public feels that this data is being used ethically, for their benefit, and is stored securely. AI brings many benefits to the organisation that uses it well, and most business leaders recognise this with 85% feeling that consumers are more likely to choose companies that are transparent about how they use AI.

Training the AI model on a high-quality and diverse data set is also vital to getting accurate results that truly represent the environment and population being captured. This can be easier said than done. Consider the nuances of different buildings, even within the same area or industry. Within a University campus, for instance, you are likely to have classrooms, lecture theatres, laboratories, store rooms, offices, visitor spaces, and student social areas. Each of these has its own characteristics that the AI has to ‘understand’ in order to perform effectively.

Training an AI model on a diverse data set also helps to reduce bias. Some algorithms have come under fire before for ‘racist’ labelling of images depending on skin tone. Given the widespread nature of video surveillance, it is vital to represent every possible individual in a population. That includes their movements, as an AI that’s trained to detect someone walking may come undone when capturing a person in a wheelchair or using crutches.

The scale of data needed is such, that many video analytics companies are turning to synthetic data to ensure enough training data is provided to AI models early on in their development.

Use AI responsibly

Bringing AI into video surveillance is transforming the efficiency and proactiveness of the security industry, and opening up new opportunities to have a widespread business impact. But for these benefits to be realised, we need to do the groundwork now in ensuring AI is developed and used responsibly. For the benefit of all humankind.

Bringing AI into video surveillance is transforming the efficiency and proactiveness of the security industry, and opening up new opportunities

together raising standards

Meet the installer

What would be a typical project for you?

Our typical projects range from residential to commercial, from newbuilds to retrofit upgrades. Recently, we have noticed an increased trend of customers coming back with requests to upgrade their existing systems.

We work with a wide variety of clients, for example Housing Associations, Housing Developers, M&E Contractors, building consultants, the NHS, and Churches just to name a few.

The jobs can stem from one camera to over 100 cameras. Our typical installs normally consist of linking multiple blocks or cores of a large site, which involves loads of networking, bandwidth considerations, and a lot of technical planning.

Do you have any ‘go to’ technology and manufacturers?

Most people will know us for our own brands of Smar t visitor door entry systems, IPGUARD 4G and IPVIEW IP LAN, and our Cloud Access Control System but we also work with major manufacturers such as Axis, Bosch, Lilin, Hanwha, Honeywell and Avigilon with their IP, analogue, and HD CCTV products.

We always ensure that all our engineers are trained and up to date with latest technology from each manufacturer. This allows us to provide the highest standard of installation and maintenance.

Personally, my go to technology would be Hanwha. My reasons are reliability, end client focused, high quality, and durability.

What is the best thing about working in this industry?

The best thing about this industry is that it is always evolving. With this evolution you gain so much knowledge making places safe, because in every project there is always something new to learn.

Working in the security industry gives you a sense of purpose knowing that the work we do can help prevent crime, solve a crime, and give the public a feeling of safety.

Especially with the latest video analytics, thermal imaging and the way cameras integrate with other services to achieve objectives.

Here at NACD, client satisfaction is our number one priority along with delivering the projects within the agreed time to the highest standard.

The positive feedback and satisfaction from our clients would the second-best thing about working in this industry.

Security life with Aaron Williams of NACD in Hemel Hempstead

Name: Aaron Williams

Job title: CCTV Field Project Manager

Time in security/fire: 6 years

Company: NACD

Location: Hemel Hempstead

Areas of expertise: Door entry, access control, CCTV, and TV IRS for both residential and commercial properties

Certifications: NSI NACOSS GOLD

Demonstrating compliance with: BS EN ISO 9001:2015 - Quality Management Systems, NSI Quality Schedule, NSI NACOSS Gold Approval Criteria, BS 7858:2019 - Screening of Individuals, NSI NCP 104 - CCTV Surveillance Systems, NSI NCP 109 - Access Control Systems. In addition to NSI, we also hold other essential accreditations such as Secured by Design, CHAS, and Alcumus Safe Contractor

Is third party certification beneficial?

Yes, it is important to us because most of our clients look to these third-party bodies of the industry to find the ideal installer to complete their projects.

Being certified NACOS GOLD by the NSI gives our engineers positive feedback and motivation to continue working to the highest standards.

Do you think there is an engineer skills shor tage? Any trouble recruiting?

Yes, I do believe there is an engineer skills shor tage. We as a company have recently

“Working in the security industry gives you a sense of purpose knowing that the work we do can help prevent crime, solve a crime, and give the public a feeling of safety”

The NACD Projects Department

together raising standards

What is your ultimate/fantasy electronic security/fire product?

My ultimate security/fantasy products would be a CCTV camera, that can diagnose and fix network faults on its own. Also, I would like to have an NVR/DVR that can do the same.

The reason being is that we get frequent call outs for simple fixes, which can be done remotely but, in some cases, we are unable to connect due to the lack of remote connection infrastructure.

Having a self-diagnosing CCTV equipment can save us as a company time and money for the client.

What advice would you give to a younger version of yourself?

Firstly, never settle for less than what you are wor th.

Lastly, taking a risk will teach you that sometimes you will succeed and sometimes you will fail, and both are equally important.

joined ‘The 5% Club’ and this has resulted in us offering more trainee positions and apprenticeships with Skills for Security.

It is beneficial to have a trainee or apprentice who learns everything from the beginning as they earn, instead of someone with existing experience having a challenging time adapting to our company ways of carrying out the work.

Are there any common requests from customers that give you problems?

Occasionally there could be impossible expectations from our clients, but we as a company always ensure that our clients are satisfied. If, for example, a client requests something impossible we never say no. We make notes, go away, and come back with a solution to ensure client satisfaction.

What is the security/fire industry’s biggest myth?

The biggest myth I encounter is that people are prone to think the service our company offers equals going into any retail shop and buying an all-in-one system (Plug & Play) and it will give that same quality as what we offer.

What impact has smart/home automation had on your business?

Currently, I do not see much impact on our business, due to the type of projects we do. But I do believe the time will shortly come with technology evolving so fast.

What would make your job easier?

As I mentioned above about the speed of this industr y evolving, making sure to keep up to date with the latest trainings and equipment, and to find engineers who have the same passion and drive to learn and evolve, would make my job easier.

Will England ever win the World Cup again?

I do not take part in politics!

If you won £25,000 what would you do with the money?

I would use it as a deposit for my first house to provide a permanent home to my family.

“Our focus is to ensure the security system meets the requirements of the customer; introducing site surveys, regular meetings to discuss quotations and keeping in regular contact with the customers”

Cameras and fire detection

The fire safety industry is persistently advancing to keep pace with the incessant risk of fire incidents. Amid these ongoing challenges, an innovation stands out, promising a new frontier in fire safety – flame detection cameras. These devices could provide an unparalleled enhancement to traditional fire detection methods, introducing a higher level of security and responsiveness.

Traditional fire detection systems, such as smoke detectors and heat sensors, have always been the bedrock of fire safety. These systems are integral in maintaining safety, given their proven effectiveness over decades of use. However, they are not without limitations. These systems often struggle with immediate detection, particularly in larger areas, or when fires start outside a building, as fires can progress significantly before smoke or heat is registered. This delay poses a significant risk and underscores the importance of developing an additional layer to traditional systems, one that is more responsive, in those sorts of applications.

This is precisely where flame detection cameras exhibit their prowess. They have the incredible capability of detecting a fire in its nascent stages, even when smoke is virtually invisible to the human eye. In large commercial and industrial settings, where fires can often take hold quickly, these devices can visually identify flames before smoke reaches a detector. Consequently, potential fires could be identified within a strikingly short 3 to 5 seconds, which could prove to be a gamechanger in preventing catastrophic fire damage.

John Norris, Technical manager of Luxrite comments, “Flame detection cameras are an excellent addition to our toolkit in fire protection. However, we should always remember they are an enhancement, not a replacement. They should be used alongside traditional fire systems, not in place of them, to ensure a robust and comprehensive protection network.”

Furthermore, these devices leverage intricate algorithms to scrutinise pixel data, skillfully distinguishing between actual fires and false triggers. This algorithmic approach significantly reduces the rate of false alarms, thereby enhancing system reliability and response times. It’s a step forward that holds promise in improving not just fire detection but overall safety management.

While boasting adaptability, flame detection cameras also integrate with existing intruder and fire systems, thereby bolstering a location’s total safety measures. These cameras, in harmony

with other systems, establish a robust safety network, ready to combat potential fire hazards. They add a critical layer of protection to a fire safety strategy when professionally installed and regularly maintained. Achieving optimal positioning, precise setup, and ideal operation are paramount to utilising their swift detection capabilities and low false alarm rates.

Consulting with fire safety experts is always a sound move, as their insights can tailor this technology to the unique needs of each setting. Norris emphasises, “This technology is only as effective as its application. It’s crucial to get the right positioning, setup, and integration for these cameras to truly make a difference.”

We stand at the advent of an era where the integration of security and safety may even see CCTV systems performing surveillance, access, and fire detection in one package. This possibility has its benefits, such as consolidated control and enhanced responsiveness. However, the risk lies in creating a single point of failure – if the integrated system fails, all its functionalities go down with it.

That being said, flame detection cameras mark a significant milestone in fire response measures. From industrial complexes to domestic dwellings, this groundbreaking technology carries profound potential. It offers a tangible and measurable upgrade to fire safety practices, increasing detection speed and reducing false alarm rates.

A look at the development of flame detection cameras and their transformative potential in fire response measures

Cameras, in harmony with other systems, establish a robust safety network, ready to combat potential fire hazards

Is your CCTV always secure?

CCTV networks have evolved dramatically in recent years, with the global CCTV camera market expected to reach $16.1 billion valuation by 2029. Surveillance activity is rising on a consumer, business, and government level – and the UK is no exception. In fact, the UK has more surveillance activity per capita than any other European country: one security camera for every 13 people, according to some CCTV statistics.

As the scale of CCTV networks increases, so does the number of threats. Low-level passwords getting compromised, internetfacing networks used to spam other networks, IP spoofing as a way to carry out malicious activity…

The CCTV safety battle is ongoing. Incidents in recent years have thrust the topic of CCTV safety into the spotlight, one of the most notable being the 2016 Mirai malware attack. The event left much of the Internet inaccessible on the US east coast after turning CCTV cameras into bots via a DDoS attack.

Many operators are switching to IPVPNbased private CCTV networks to address

the complex, ever-growing security issues. However, these alternatives are not an option for everyone; a significant number of organisations still have CCTV networks using consumer grade SIMs. The question is, how can such CCTV networks continue to operate at high performance and also prioritise security? There are some critical considerations for those purchasing, installing, and managing CCTV systems to think about.

The requirements

A reliable, secure optimised Internet connection is crucial to fulfil the purpose of CCTV surveillance: to prevent, detect and record crime. High-quality images require high bandwidth connectivity from a network with high resilience and reliability, both of which can be achieved from a solution using bonding technology. A bonded Internet connection is created by combining two or more separate Internet feeds into one single, higher bandwidth and faster connection.

Furthermore, the degree to which images can be viewed, recorded, and shared is also dictated

Shaun Nicholls, Technical Director, Comms365 talks to PSI about the impact of growing CCTV surveillance on security

A reliable, secure optimised Internet connection is crucial to fulfil the purpose of CCTV surveillance: to prevent, detect and record crime

(continued from page 33)

by bandwidth. If CCTV cameras pick up on and capture movement, a high bandwidth – and subsequently a large data connection – may be required. Larger data connections mean there will be minimal camera delays and latency, which in turn will capture images as and when the movement takes place.

Another requirement of CCTV network users is remote monitoring and access. Different sites with surveillance around the country, and even the world, can be centralised. These centralised sources feature managed connectivity platforms through networks and for various facilities.

These requirements, both individual and combined, have led to CCTV networks becoming increasingly connected. This offers a range of benefits in accessing and streaming high-quality images, but there can be pitfalls. The more connected a CCTV network is, the more it falls under threat – especially if the organisation doesn’t take security as seriously as it should.

With more cyber-attacks than ever, network security is of paramount importance. It is vital to transport traffic securely, and for the sites and network to remain uncompromised, so security arrangements have equal or greater importance to the speed and performance of the Internet connection.

So, how can maximum security and optimal performance complement one another?

CCTV providers should take a multi-layered security approach to their systems to protect infrastructure and data. This approach would incorporate seamless failover between different providers to improve resilience and maintain robust connections. This should be the plan at

all site locations, even those that offer the most challenges.

Ensuring CCTV security

In light of incidents such as the 2016 Mirai malware attack, legislation around IoT devices is becoming stricter. The Cyber Resilience Act proposal aims to bolster security and combat the 5.5-trillion global cost of cyberattacks. Once passed as legislation, it will require device manufacturers to review the risk profiles of their products and fix any discovered vulnerabilities. Not only that, but these vulnerabilities must be reported to the European Union Agency for Cybersecurity (ENISA) within 24 hours.

Security at the device level means that manufacturers need to apply techniques such as securing the chip and protecting the hardware, software, and firmware. As legislation around CCTV surveillance security becomes widespread, these manufacturers may have to start proving the security measures taken.

On a network level, there is also a growing emphasis placed on security. Network providers must deliver secure solutions that don’t compromise high-speed, reliable Internet feeds. Best practice would include switching from public Internet-facing to private VPN SIM networks for installation, which can then enforce 24/7 security access and surveillance via firewalls.

The simple process of installing a CCTV camera and connecting it to the Internet is no longer sufficient. Multiple layers of security technology and policies are essential to maintain the integrity of surveillance systems, with minimal risk of economically-damaging cyberattacks, which secure Always on Internet Connectivity can now deliver.

Conclusion

IT security remains the top priority for CTOs and CIOs – and, in turn, for those setting up and managing the organisation’s CCTV network. The volume of data and resilience required for high-quality images may need a bonded Internet solution to optimise performance and reliability. Coupled with VPN-based secure access control, this solution mitigates against security threats without compromising quality. Moreover, network providers are recommended to act now to ensure customers’ devices are protected and meet legislative guidelines, such as those outlined in the Cyber Resilience Act proposal – again, these are guidelines that SIMenabled devices can be inherently configured to adhere to.

CCTV providers should take a multi-layered security approach to their systems to protect infrastructure and data. This approach would incorporate seamless failover between different providers

Technology – hits and myths

the event of an intrusion, the integrated system can trigger alarms, notify security personnel, and provide relevant visual evidence for swift response and investigation.

As security technology becomes more advanced, affordable and available to all, it is clear that there are those who embrace the advancements being made and those who don’t. To stay on top of the technology that is revolutionising the security industry, educating yourself and your team about how to incorporate artificial intelligence (AI), analytics and the cloud into the systems you provide for your customers is more important than ever. However, some installers are in danger of damaging their businesses, and reputations, simply because they have misconceptions about this technology. Here are the five most common myths:

MYTH 1

I’ve built my business on installing CCTV, so don’t need to diversify into access control, intrusion detection or anything else!

This is a bit short-sighted – customers often seek an integrated security technology solution that combines CCTV, access control and intrusion detection for many reasons. Integrating these technologies provides a layered approach to security, covering different aspects of a protection strategy. CCTV cameras capture visual data, access control systems manage entry and exit points, and intrusion detection systems identify unauthorised entry attempts. Together, they create a more robust and comprehensive security system. Integration also allows for real time monitoring in one central location. Security personnel can view CCTV feeds, monitor access control events and receive intrusion detection alerts simultaneously. This streamlines the monitoring process, enables quicker response times, and enhances overall situational awareness. Furthermore, potential threats can be detected more effectively. CCTV cameras can capture suspicious activities or individuals, while access control systems track authorised personnel and restrict unauthorised access. In

Integrating these technologies simplifies administrative tasks such as user management, system configuration and reporting, leading to increased efficiency and reduced operational costs. Integration also increases scalability and adaptability, while enabling the analysis of data so that trends can be identified, enabling proactive security measures. This data synergy can help optimise security protocols, identify vulnerabilities, and improve overall security.

MYTH 2

Video analytics integration requires programming skills, so it’s not an area that I should get involved with.

Video analytics involves extracting meaningful information from video streams or recorded footage using AI and machine learning techniques. This often involves tasks such as object detection, tracking, facial recognition, and activity recognition.

It’s true to say that a general level of awareness is needed of how video analytics powered by AI and machine learning algorithms tools work and how they form part of an overall integrated security infrastructure. However, it is not the case that they require extensive knowledge about programming.

Some video analytics platforms provide user friendly interfaces or graphical tools that allow users with minimal programming knowledge to perform basic integrations and configurations. These tools often have predefined templates or options that simplify the integration process. However, for more complex tasks or advanced customisation, programming skills can be invaluable. In these cases it is possible to demarcate different parts of a job and, if necessary, outsource or hire programmers for more advanced configurations.

The key point is that video analytics should not act as a barrier to getting involved with the latest security technology. It simply requires a

g involved with the simply a

Michael Poe - Director, Product Management - at 3xLogic, examines five common misconceptions about security technology that could be holding your business back

Some installers are in danger of damaging their businesses, and reputations, simply because they have misconceptions about technology

(continued from page 35)

change of mindset and a willingness to embrace new ways of working.

MYTH 3

Putting analytics into video systems has data security implications – it’s simply not worth the risk.

Data protection and security should, quite rightly, be a serious concern when putting analytics into video systems. Should it prevent you getting involved in this type of work? Certainly not!

General Data Protection Regulation (GDPR) compliance should be part of the due diligence process and it’s crucial to consult with legal professionals or data protection officers to ensure a video analytics implementation adheres to the GDPR and any other applicable data protection regulations. A Data Protection Impact Assessment (DPIA) should be carried out to assess the potential risks to individuals’ privacy and data protection when implementing video analytics.

Information accessed via the cloud is stored in data centres and sent to and from these facilities using encryption. This renders it indecipherable and therefore useless without the correct encryption keys. However, it is also vital to ascertain where a facility is geographically located and the physical and network security protocols it has in place. Choosing a service provider whose data centre has achieved international compliance standards such as ISO 27001 is an excellent starting point.

MYTH 4

Installing cloud based security solutions requires a different business set-up to mine, so I shouldn’t get involved with it. Since when has maximising revenue potential been a problem? The answer is never!

Installing cloud based security systems and video analytics not only provides an opportunity to diversity your business, it also lends itself to creating a business model based on recurring revenue model that establishes a predictable and stable income stream. Instead of relying solely on one-time sales, ongoing revenue ca be generated through monthly or annual subscription fees from customers. This provides a more reliable cashflow and helps with financial planning and business growth.

Just as importantly, a recurring revenue business model promotes customer retention

and loyalty. By offering security system solutions on a subscription basis, installers can build long-term relationships with their customers. As long as customers are satisfied with the service, they are likely to continue the subscription. This also allows installers to invest in customer support, service enhancements, and ongoing maintenance, which can lead to higher customer satisfaction and the ability to upsell additional services or features.

It provides a win-win scenario where installers can generate steady revenue while delivering continuous value to customers.

MYTH 5

The security manager is the right person in a customer organisation to talk to about cloud based technology.

Not necessarily. The shift to digital security means that IT professionals are increasingly involved in aspects related to the set-up, integration, and management of security systems. This is particularly the case if the security technology is being operated over the IT network infrastructure and requires network administration, cybersecurity, system integration, and database management.

It makes sense to invest some time and energy to become more IT savvy. While this might be confusing, daunting and intimidating, any reluctance to cooperate an IT department is not going to alter the need for security to operate over the IT network. A constructive attitude will reveal the advantages of working together and, ultimately, save a great deal of time, trouble and effort.

Although it’s not always a requirement, having some IT skills expertise can also help with configuring network settings, managing storage systems and troubleshooting any technical issues that may arise. There is plenty of training available and, as mentioned earlier, specialist programmers can be hired for more complex configurations.

Take the initiative

By embracing the rapid changes happening in security technology, installers have a real opportunity to diversify their offering, exploit new revenue generating activities and ensure the longevity of their businesses. Although it is important to strike a balance between expanding into new areas while leveraging your existing strengths and resources, those that fail to move with the times are in danger of being left behind.

www.psimagazine.co.uk

Data protection and security should, quite rightly, be a serious concern when putting analytics into video systems. Should it prevent you getting involved in this type of work?

PSI PREMIER GOLF DAY 2023 Success

On the day of the PSi Premier Awards 2023 Pro-Activ Publications hosted the PSi Golf Day at Luton Hoo. Here we report on the sporting prowess on show from installers, manufacturers, distributors and guests

The 7,107 yard long and par 73 course at Luton Hoo offers a harmonious blend of inland links and mature parkland, meandering through the 1,000 acre estate and not one bunker.

The day saw over 80 golfers take part in the competition with a Texas Scramble competition in the morning and a shotgun-start Stableford in the afternoon.

The weather was a little cloudy as the players set off in the morning and there were a few scattered bursts of rain, but in the

afternoon the rain held off.

At the end of the competition there were prizes for the longest drive on two holes, nearest the pin, the winner and runner-up in the Stableford tournament and the best team in the Texas Scramble.

The guest speaker for the PSI Premier Awards Dinner, the Liverpool FC legend Bruce Grobbelaar (who also played in the Stableford competition), presented the trophies and prizes to the winning golfers at the exclusive Warren Weir venue on the Luton Hoo Estate.

Sponsored by:

ONCE THE SCORECARDS HAD BEEN SUBMITTED THE WINNERS WERE ANNOUNCED AS:

Texas Scramble Winning Team (sponsored by Ajax) – Nick Taylor, Martin Atkinson, Danny Gibbon and Paul Shipman

Longest Drive on 6th Hole (sponsored by CSL) – William Bissett

Longest Drive on 12th Hole (sponsored by The Security Event) –Lawrence Stone

Nearest the Pin (sponsored by Cento) – Mark Palethorpe

Stableford Winner (sponsored by ADI) – Tim Sykes

Stableford Runner-Up (sponsored by Texecom) – Aaron Smith

No-Nonsense Distributors

An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences.

Bosch – Flexidome NDE-3503-AL

Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C.

Review: A very capable dome camera with a wide range of configuration options. Score: 8.5/10

i-PRO – WV-S71300-F3

The i-PRO WV-S71300-F3 camera is described as an internal IP44 mini box camera with overall dimensions of 102(w) x 48(H) x 21(D) mm. It has a clear protective cover that increases the dimension by approximately 1.5mm per side.

Review: A very compact camera whose appearance does not stand out, making it ideal for locations where overt security is not desired. Score: 8.5/10

Uniview – IPC2325EBR5-DPZ

Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°.

Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. Score: 8/10

AVA – DOME W-4K-30

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics. The dome uses Cloud connectivity to provide simple set-up and management.

www.psimagazine.co.uk

The UK’s Leading Experts

Hikvision – ColorVu DS-2CD2087G2-LU

This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options.

Review: An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features. Score: 9/10

Serage – SRDNC5FW Dome

The Serage SRDNC5FW from G-TEC is an IP66 ‘Turret’ style 5MP dome with a fixed 2.8mm lens. It is based around a 1/2.7” high sensitivity sensor coupled with an F1.0 lens to give good colour images in low light. Visible and infrared illumination is built in, and a microphone provides audio. AI based video and audio detection is included.

A very good all-round performance from this compact dome camera. Excellent colour image quality in very low light levels and flexible detection and analytic capabilities. Score: 8.5/10

Oncam – C-12 Indoor

This internal 360° view camera designed for ceiling or wall mounting, is based on a 12MP sensor and provides a fisheye image with a wide range of configuration options.

Review: A very powerful compact fisheye view camera compatible with a wide range of video management systems with simplicity of installation and good support documentation. Score:

Dahua – TiOC 2.0

The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution.

Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. When used with the Dahua Smart NVR, the camera supports intelligent search capabilities. Score: 8.5/10

Wisenet – PNM-C7083RVD

The PNM-C7083RVD multi-directional camera is a dual dome device that provides two 2MP views that can be individually set to suit locations while requiring only one network lead. The cameras provide AI object classification analytics and low light operation. They are IP66 & NEMA4X environmentally rated with an IK10 impact protection rating.

Review: An impressive and very flexible dual camera unit that is easy to install, configure and maintain. Score: 9/10

Videx – GSM4KCR/4G

The Videx 4000 Series is a flexible modular audio call system capable of supporting up to 50 buttons. A range of modules are available - for the review the housing contained the 4810/4G Intercom and a 4903 Keypad. The intercom is designed for 4G networks but is also compatible with 2G and 3G networks.

Review: A well-engineered flexible and expandable 4G based intercom system that can be managed through a variety of local and remote methods. Score: 8.5/10

Pyronix – Home Control DoorbellCam kit

A smart HD video doorbell and wireless chime kit that allows users to receive real-time alerts from the front door and stay connected to home; never missing a visitor or delivery again. The DoorbellCam has an inbuilt mic and speaker for two-way contact.

Review: This easy to set up and straightforward to use video doorbell kit would be a great addition to any smart home system or simply to provide more functionality at an entrance way. Score: 8/10

The Ajax MotionCam Outdoor is an IP 55 rated combined external PIR sensor with inbuilt capture camera for use with the latest Ajax Hubs that support visual verification. The detector has settings for the image resolution and number of pictures sent on alarm. After dark the unit has two high-intensity infrared LEDs to provide illumination for the camera’s monochrome mode.

Review: A very simple to install and manage, extended battery life external PIR detector for Ajax based Hub 2 systems, with the advantage of visual verification. Score: 9/10

Eaton – i-on10 KP

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations.

Review: A straightforward and engineer friendly grade 2 wired alarm system with a wide range of configuration options and simplicity of installation. Good documentation is supplied with the product. Score: 9/10

CSL – MiniAir 2

MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails.

Review: The product overall is great. It is a perfect solution to the PSTN switch over/off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment. Score: 9/10

The UK’s Leading Experts

Texecom – Capture

Capture motion detectors are intended for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of security environments.

Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers. Score: 9/10

TRENDnet – TI-BEP200

The 2-Port Industrial Outdoor Gigabit Active/Passive PoE+ Extender, model TI-BEP200 from TRENDnet enables installers to extend up to two PoE+ signals an additional 100m for a total PoE distance of 200m or up to 500m with daisy chained units.

Review: The unit is suitable for industrial application where external installation is required as it is constructed of heavy-duty material, enamel coated and IP67 rated with built in 4kV surge protector and surface earthing clamp. Score: 7.5/10

Ruijie – Reyee

Ruijie Reyee devices are part of a range of network products. We reviewed the RG-EG105G-P Router, the RG-ES206GC-P Managed Network Switch and the RG-RAP2200(E) Access Point.

Review: This is an impressive range of cloud-managed network products that can be used to build well documented secure networks for security or office systems. Ease of remote access and system management simplifies long term support. Score: 9/10

Wisenet – TID-600R

The Wisenet TID-600R is a compact IP65, IK08 intercom unit featuring a 1/2.8” 2MP camera with a very wide viewing angle and infrared support up to 5 metres. It supports SIP 2.0 connection, has a touchless call option, edge storage and ONVIF compliance. It measures 165(h) x 49(w) x 48(d) cm with a weight of 490g.

Review: This is an impressive SIP 2.0 intercom unit that can be used in a wide range of situations especially in healthcare, where the touch-free method to initiate a call reduces infection risks. The HD camera and its event recording options can provide excellent evidential images. Score: 9/10

2N – IP Style

This video intercom features a 10”touch display boosted by the Axis ARTPEC-7 processor, full-HD camera and WaveKey technology. The unit is rated IP65 and IK08, meaning that users can touch the display even if there is any water on its surface.

Review: The unit is easily customisable depending on the project, with ability to customise each resident if used in a domestic setting, and importing business logos and grouping for businesses in a commercial setting – a very elegant solution and great addition to the outside of any building. Score: 8.5/10

APPLICATIONS

Collaboration leads to access upgrade success for University

Abloy UK, Aspex and Johan Doors have worked in collaboration to provide the University of St Andrews with a compliant access control solution for the refurbishment of Younger Hall, the main venue for graduation ceremonies at the University.

In recent years, the University had created a mandatory technical specification for access control and electric locking. It was identified early on that electric magnetic locks and electric strikes were not secure methods of locking, and the Abloy EL560 was introduced to the University, and has been installed ever since.

The Abloy EL560 lock is first choice when it comes to single leaf doors, however, there are many double leaf entrance doors to the University building. As most of these doors are on an escape route, it was clear that the escape facilities needed to be considered, so panic bars were also introduced.

The project had several requirements, including matching the existing traditional doors with both non-fire and fire rated doors, along with compliant access control ironmongery.

The specification was challenging, as what might work from an ironmongery perspective and user functionality may not offer the best lifespan of the doors. Due to the historic nature and design of the building, the University was not able to use the standard Abloy EL560 locks normally specified for the external doors.

The external double leaf doors presented the most difficult part of the project, as they were extremely narrow, and the alternative options considered would not work on this application.

Aspex worked with Johan Doors and Abloy to offer compliant installation on double doors that had a narrow leaf, Abloy proposed the PE590 motor lock with a PBE002 panic bolt.

This configuration allows for the panic bar to be cut to suit the doors reduced width, providing a compliant and safe solution for these doors.

Most of the doors in Younger Hall had been in place since the 1920’s, and one side of the building was more exposed to sunlight. This had caused the doors on this side to drastically fade more than the other side, and the doors which sat centrally were a darker tone.

To get the correct finish, Johan Doors used solid walnut, and after several samples they found a stain to use on certain locations along with frames and detailed architrave. Johan Doors prepared the doors and supplied Abloy compliant satin brass levers to complement the walnut door finish, which were installed by Aspex along with the compliant Abloy locks.

As a heritage project, doors had to blend with the existing appearance of the environment. The design had to be carefully considered to also allow for the positioning of panic bars or electric locks while mirroring the doors already in place, without compromising safety considerations in terms of mounting heights and operation.

Doors requiring electric locking had to be manufactured to allow for electrical wiring from the Abloy lockcase through the centre of the door, into the concealed door loop and through the frame.

Although this is quite simple on a flush door, on a solid mortice and tenon door with joints and panels, quite a lot of detail and drawing is required ahead of manufacturing to ensure the longevity of the doorsets.

Rory Grant, Regional Specification Manager at Abloy UK, said: “Between the three companies and our extensive knowledge and experience, we were able to communicate and work out the best possible result. It gives us great pride to have been involved in this project, which can be seen every time you drive past the main entrance of Younger Hall.”

APPLICATIONS

Integrated safety and security system for Youth Talk Charity

Amthal has installed a bespoke integrated system, designed to ensure the fire safety and security of staff, volunteers and visitors at Youth Talk, a local youth counselling service. Based in St Albans, Youth Talk provides free confidential counselling services to young people aged 13 to 25 who live, work, or study in the local area. To help Youth Talk meet its security and fire safety needs, Amthal designed and installed a security solution that included intruder alarms, fire safety measures, and access control technologies.

The system is designed to provide around-theclock protection to the premises and ensure that any security breaches or incidents can be remotely detected and responded to accordingly.

David Barker, CEO of Youth Talk said: “Since 1997 thousands of young people have trusted us to provide a safe, non-judgmental and confidential space to talk. Demand for the service has never been greater and our recent move to new, larger premises is part of our five-year strategy for

growth. Working with Amthal has been great and we are looking forward to a productive relationship going forwards.

“They worked closely with us to design the system and ensure installation worked sensitively around our dedicated counselling services. We now have peace of mind that our staff, volunteers and those who attend our services are safe and secure and that our premises are protected around the clock.”

The intruder alarm system is designed to detect any unauthorised access to the premises and instantly alert the monitoring centre, which can then notify the police if necessary. The system is also fully integrated with access control technologies, ensuring that only authorised personnel can enter the building at any time.

To further enhance safety, fire safety measures include smoke detectors, heat sensors, and emergency lighting, all of which are monitored 24/7. The system provides early detection of any fire risks and provides prompt alerts to the occupants, helping to minimise the risk of injury or damage.

Paul Rosenthal, Sales Director of Amthal, added: “We are confident that the new systems will provide long-term security for Youth Talk and the young people it so closely supports.”

ACCESS CONTROL ASSA ABLOY

Portebello Works, School Street, Willenhall WV13 3PW United Kingdom

Tel: +1902 364500 info@abloy.co.uk www.assaabloy.com/uk/en

ACCESS CONTROL INNER RANGE

Units 10-11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG7 4GB United Kingdom

Tel: +44 845 470 5000 ieurope@innerrange.co.uk www.innerrange.co.uk

ACCESS CONTROL

HID

3 Cae Gwyrold Green Meadow Springs CARDIFF CF157AB United Kingdom

Tel No: +44 29 2052 8500 emeamarketing@hidglobal.com www.hidglobal.com

ACCESS CONTROL INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ

Tel: +44 (0) 208 890 5550 sales@idl.co.uk www.fastlane-turnstiles.com

ACCESS CONTROL RBH SECURITY GROUP LTD

F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810 Sales.uk@rbh-access.com wwww.rbh-access.com

CUSTOM DESIGNED EQUIPMENT

HOYLES

Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems.

•Indicator Panels

•Complex Door Interlocking

•Sequence Control

•Door Status Systems

•Panic Alarms

•Cell Call & Af fray Systems

•Bespoke Products

UK Manufacturers of high quality, unique, control and security systems supplied worldwide

Tel: +44 (0)1744 886600•sales@hoyles.com•www.hoyles.com

DRIVING INNOVATION TO AN AIOT FUTURE

DAHUA TECHNOLOGY UK & IRELAND

Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 sales.uk@dahuatech.com www.dahuasecurity.com/uk

CCTV HANWHA

Heriot House, Heriot Road, Chertsey, Surrey KT16 9DT United Kingdom

Tel: +44 1932 578100 htesecurity@hanwha.com www.hanwha-security.eu

CCTV HIKVISION

4 The Square, Stockley Park, Uxbridge UB11 1ET United Kingdom

Tel: +44(0)1628 902 140 info.uk@hikvision.com www.hikvision.com

ACCESS CONTROL GROSVENOR TECHNOLOGY

Unit S, The Fulcrum Centre Vantage Way, Mannings Heath Poole, Dorset

BH12 4NU

Tel No: +44 (0)1202 621 700 info@grosvenortechnology.com www.grosvenortechnology.com

TO ADVERTISE HERE CONTACT: Tracey Cole

020 8295 8306

tracey.cole@proactivpubs.co.uk

YOU SEE. YOU CONTROL

PARTIZAN

Kresomyslova 384/17A, Nusle, 14000 Prague, Czech Republic

Tel: +420 608 496 889 www.partizan.global

BETTER SECURITY, BETTER WORLD ZHEJIANG UNIVIEW TECHNOLOGIES CO., LTD. global.uniview.com info.uki@uniview.com

ONE SOLUTION. ONE COMPANY IDIS GLOBAL

1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: uksales@idisglobal.com wwww.idisglobal.com

RISCO GROUP UK LTD

Unit 2, Blueberry Business Park, Kingsway, Rochdale OL16 5DB United Kingdom

Tel: +44 161 6555500 sales@riscogroup.co.uk www.riscogroup.com

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY & LOW VOLTAGE PRODUCTS

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com

DISTRIBUTION CCTVDIRECT

3 Scala Court, Leeds, Yorks LS10 1JD United Kingdom

Tel: +845 3701 999 sales@cctvdirect.co.uk www.cctvdirect.co.uk

DISTRIBUTION

DYNAMIC CCTV

9b / 9c Bowes Road, Riverside Park, Middlesbrough TS2 1LU United Kingdom

Tel: +441642 220166 sales@dynamic-cctv.com www.dynamic-cctv.com

DISTRIBUTION VIDECON LTD

Unit 1, Concept Business Park, Smithies Lane, Heckmondwike, West Yorkshire WF16 0PN United Kingdom

Tel: +44 1924 528000 sales@videcon.co.uk www.videcon.co.uk

STATE-OF-THE-ART WIRELESS SOLUTION INTRATONE UK

114 Power Road Studios, Chiswick, London W4 5PY

Intratone is a manufacturer and service provider of GSM door entry technology. Over the past 10 years Intratone has expanded its product portfolio to include a large range of video intercoms, proximity readers and digital noticeboards. Quick installation, no costly handsets, remote management via free cloud portal make our wireless system to a sustainable, real-time solution for all your accesses.

Tel: +44(0)208 0379012

Email: info@intratone.uk.com www.intratone.uk.com

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS HONEYWELL COMMERCIAL SECURITY

SECURITY YOU CAN TRUST

TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com

PLACING THE BEST CANDIDATES IN FIRE & SECURITY

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors. With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hard-working recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for.

What makes us different? We reference check ALL our candidates.

The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777 info@tecres.uk.com

www.technicalresources.co.uk

Tel: +44 (0) 844 8000 235 securitysales@honeywell.com

MANUFACTURER OF INTRUDER ALARM EQUIPMEN

HKC SECURITY LTD

James Hill Street, Littleborough

OL15 8AE

Tel: +44(0)1706 373560 Email: ukinfo@hkc.ie www.hkcsecurity.com

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT

PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

SECURE ALARM SIGNALLING

BT REDCARE

35+ years of experience in the fire and security industry. Protect homes and businesses with our Next Generation alarm signalling systems. From fast and affordable to best in the business, you can get every customer future ready for all-IP and the PSTN closure with our special offer and marketing toolkit. Simple to install with an OLED display and a choice of fixed IP and wifi connected options. Dual sim and roaming 4G for resilient wireless signalling. All with LPCB third party certification, 10 year guarantee and 24/7 support.

Tel: 0800 800 628

Email address: redcare@bt.com

Twitter: @BTRedcare

Website: www.redcare.bt.com

SECURE CONNECTIVITY PROVIDERS

CSL GROUPWW

T: +44 (0)1895 474474

sales@csl-group.com

@CSLGroupLtd www.csl-group.com

LIFE SAFETY EQUIPMENT

C-TEC Challenge Way, Martland Park, Wigan

WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744

www.c-tec.com

SECURITY MADE SIMPLE.

PAXTON ACCESS LTD

Paxton House, Home Farm Road, Brighton, BN1 9HU

With 37 years of experience, we design and manufacture market-leading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080 support@paxton.co.uk

www.paxton-access.com

FIRE & SECURITY MANAGEMENT SOFTWARE

INSTALLERPRO

PO Box 1288, Chelmsford, Essex CM1 9BQ

InstallerPro is designed for UK Fire & Security companies. With InstallerPro you will never miss a job, visit, or invoice again. Our system helps keep your business on track and maintain your compliance to BS/ISO standards, SSAIB, NSI, BAFE & GateSafe. InstallerPro comes preloaded with all the tools you need to get working straight away, and because its cloud based, you can work from anywhere. Import your clients from your old software and get started with InstallerPro today.

enquiries@installerpro.co.uk

www.installerpro.co.uk

YOUR CLOUD. YOUR WAY

SEAGATE STORAGE

60 Norden Road, Maidenhead, Berks SL6 4AY

+440208 7127 4477

Email: domenico.scordo@seagate.com www.seagate.com

APPOINTMENTS

Jason Boyce Abloy UK has appointed Jason Boyce as the new Commercial Product Manager for Electronic Access Control, specialising in the Aperio access control solution.

Jason brings a wealth of experience from his previous roles, which include being a qualified electrician, working in the IP and telecoms sector, and 15 years in the world of enterprise access control before setting up his own business as an independent security consultant. He then began his career with Abloy as a Business Development Manager in the education sector, before being promoted.

Jason’s new role sees him responsible for the product management and commercial success of Aperio.

Lara Coutinho

ERA has further cemented its commitment to sustainability with the appointment of Lara Coutinho as the company’s new Sustainability Programme Manager.

Lara, who has over 10 years’ experience in leading sustainability strategies, will be responsible for the project management of ERA’s sustainability initiatives across the business, from operations through to packaging. She will be applying particular focus to the removal of priority hazardous substances, responsible sourcing and reducing the company’s carbon footprint.

Richard Bovingdon

Distributor Nimans has appointed Richard Bovingdon as business development director. Richard brings more than 22 years’ experience in AV and IT covering distributor, manufacturer, and reseller positions within the corporate, education, rental, and commercial markets. Most recently, Richard has worked for Midwich as business development general manager. As business development director, he will work with the team to develop Nimans’s sales strategy focusing on the customer experience to drive business growth, while building on the distributor’s reputation and expertise in the market.

James Gribben

Skills for Security has appointed James Gribben as its Commercial Director. Formerly the Chief Commercial Officer at the BSIA, his experience in the sector will prove invaluable in helping the company continue along its growth trajectory, through widening its fire and security customer base in apprenticeships, commercial training and sponsorship, whilst expanding into adjacent markets.

David Scott, Managing Director, Skills for Security, said: “We’re excited to be welcoming James across to Skills for Security as our Commercial Director. I have worked closely with James over the last 18 months in his role at the BSIA and can see the value and professionalism he brings to SfS as we look to strengthen our marketing and sales functions.”

Dan Chapman

TDSi has announced the appointment of Dan Chapman as UK Distribution Salesperson. Joining TDSi from Norbain SD, where he was Regional Sales Executive, Dan has an impressive background in technology sales and several years’ experience of working within the industry.

Alex Rumsey, Sales Director at TDSi commented, “Dan is a perfect fit for our team by combining excellent technical knowledge, well-honed sales experience, and top-notch organisational and people skills which are essential in supporting our UK distribution partners.

Based in the North-West of England, Dan will be responsible for the entire UK.”