Benchmark Innovation Guide 2023

IQ Panel 4 Steal. The. Show.

Best Differentiating Features

Bluetooth Touchless Disarming, Live View, Live Answer, Built-in Glass Break

Easiest Installation Ever

SmartMount system, all internal antennas, on-screen Installation Wizard

Better All-In-One Range

LTE and WiFi Dual-Path, Dual SRF featuring PowerG, Z-Wave 800 Series, Bluetooth 4.2

QuadSound Audio Streaming

Bluetooth Audio from your Smart Phone using four 4 watt speakers

8MP Panel Camera

120º wide angle lens with FlexTilt for even better disarm photos and al rm videos.

Speak with us today to become an installer

Editorial Geny Caloisi

Tel: 020 8295 8304

E-mail: geny@benchmarkmagazine.com

Advertising

Paul Amura

Tel: 020 8295 8307

E-mail: paul.amura@proactivpubs.co.uk

Production

Matt Jarvis

Tel: 020 8295 8300

E-mail: matt.jarvis@proactivpubs.co.uk

Administration

Tracey Cole

Tel: 020 8295 8306

E-mail: tracey.cole@proactivpubs.co.uk

4 Texecom Monitor software delivers reliability

5 Benchmark Guide to Security Innovation 2023

6 TAKEX TXF-20TDM twin beam security sensor

8 Intratone’s SC03 Intercom: A Comprehensive Solution for Remote Visitor Management

10 The IQ Panel 4 redefines home integration and security

ISSN: 1750-1040

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© Pro-Activ Publications Ltd 2023

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

Benchmark reserves the right to alter, abridge or edit any submissions prior to publication. The views published in Benchmark are not necessarily those of the publisher.

While every care has been taken to ensure accuracy in the preparation of material included in Benchmark, the publishers cannot be held responsible for the accuracy of the information contained herein, or any consequence arising from it. In the case of all product reviews, tests and assessments, judgements have been made in the context of the equipment supplied at the time of the review. Any judgements are based upon situations relevant at the time of writing, and comments relating to cost are based upon published prices available from major distributors. Comments are based upon products and systems currently available in the UK market-place.

12 The four-channel box that provides a fully operational AI surveillance solution

14 Eagle Eye Smart Video Search finds the needle in the haystack

16 HID Mobile Solutions Leverage the Ubiquity of Mobile Devices Today

18 Using Private WiFi and IoT for a smooth all-IP transition

20 Valerus 23.2: Powerful AI Analytics in a Cutting Edge VMS

22 WebeyeCMS offers enhanced efficiency and cost savings

24 CarDefender extends the reach of your security solution outside your front door

25 A.I. Tech Introduces A.I.Intrusion Analytics for Optic CCTV and Thermal Cameras

26 Connecting the Dots with IQ Wi-Fi 6

28 Paxton Recognised for Innovative Access Control Technology

Texecom Monitor software delivers reliability

BM: Could you elaborate on the remote accessibility features of Texecom Monitor software and how it enables continuous monitoring and control from anywhere?

HD: Texecom Monitor and Texecom Cloud are all cloud-based services hosted on Amazon Web Server (AWS) and managed by the Texecom team. Installers can check the operation of their sites at any time by connecting to the Cloud from anywhere, using a secure encrypted and multi-factor authenticated connection, ensuring that installers can offer customer support remotely from anywhere in the world.

BM: How does Texecom Monitor software ensure reliability and trustworthiness in providing robust security solutions?

Texecom has continuously demonstrated a commitment to innovation, and Texecom Monitor stands out by offering unparalleled analytics and software capabilities and empowering users with a comprehensive and intelligent security solution. We spoke to Hugh Devereux, Head of Product Management at Texecom, to find out why Texecom Monitor should win the Analytics and Software Innovation Award at the Benchmark Innovation Awards, where it’s one of the finalists.

Benchmark Magazine: How does the userfriendly interface of Texecom Monitor software simplify complex analytics and software functionalities for users?

Hugh Devereux: Texecom Monitor uses the Texecom Cloud Installer portal to enable Installers to quickly link Sites directly to ARCs without worrying about connectivity routing, IP networks or addresses. The customer can make the site application to the ARC directly through the Installer portal, and the ARC is then ready to receive the connection when the Engineer visits the site. A single six-digit App Code enables the alarm system to be connected to the Cloud, and then Texecom Cloud automatically connects them to the ARC of their choice. Monitoring of the connection is managed, so there is no configuration required.

HD: Texecom Monitor is a service hosted on a multi-redundant platform on AWS. It has an uptime of over 99.998%. The service connections to ARCs are all dual paths with separate endpoints, these are monitored automatically, and any failure alerts are managed by the Texecom team 24/7. If we detect a path failure, one of the Operations teams will call the ARC and establish the cause and ensure that actions are in place to ensure the service remains operational. Each ARC is obviously responsible for ensuring that its service is operational.

The SmartCom 4G provides dual redundant signalling, with each path being monitored continuously in line with EN50136 grade category requirements. The SmartCom 4G is also self-monitoring and ensures that it will identify an alternative path in the event of a single path failure. Equipped with a roaming service SIM, ensuring if data comms is not possible on the registered network, it will automatically switch to an alternative network rapidly and then attempt to signal again.

The key benefit of Texecom Monitor is in the unparalleled Texecom Cloud service that enables regular automated remote servicing through the Health Check function and easy-to-use remote user and system management from the Installer portal, all bundled together.

BM: What kind of customer support, training and maintenance services does Texecom offer for Texecom Monitor software users?

HD: Texecom provides technical training in person or online courses covering on-site installation, Premier Elite systems, and Texecom Digital Services as a whole.

Benchmark

SECURITY TECHNOLOGY AND INNOVATORS

Benchmark Guide to Security Innovation 2023

Dear Reader,

Welcome to the most anticipated time of the year in the security world –the Benchmark Innovation Awards 2023 issue, which celebrates the cutting-edge advancements that have revolutionised the security industry in the past 12 months. These innovations have transformed how we protect our homes, businesses, and institutions and pave the way for a safer and more connected world.

As a constantly evolving field, security has become more than a necessity. From Video Management Solutions that offer unparalleled control over surveillance systems to groundbreaking surveillance innovations that push the boundaries of what’s possible, the security industry is at the forefront of technological progress.

Visitor management and access control systems have evolved to provide seamless and secure access for authorised individuals while keeping potential threats at bay. Alarms and detection solutions have become smarter and more efficient, ensuring rapid response to security breaches. Analytics and software are now indispensable tools, turning raw data into actionable insights to enhance situational awareness and decision-making.

Network and connectivity in security solutions have taken a quantum leap forward,

enabling real-time monitoring and remote access from anywhere in the world. And let’s not forget the game-changing innovations in Cloud and SaaS (Software as a Service) technology, which have made security systems more scalable, cost-effective, and adaptable than ever before.

The Benchmark Innovation Awards 2023 is set to unveil the trailblazers who have pushed the boundaries in these critical areas of the security industry. And all of you, our readers, are the judges. Please look at the finalists’ list and the articles in this magazine so that you can evaluate each finalist entry, considering factors such as effectiveness, efficiency, scalability, and impact and cast your final vote. Voting is ending soon! The deadline is October 2, 2023.

Join us as we eagerly anticipate the voting results, set to be unveiled in mid-October 2023. The winners of these prestigious awards will receive recognition for their outstanding contributions and drive the security industry towards a brighter, more innovative future. We look forward to honouring those who have demonstrated the courage to innovate and the vision to safeguard our future.

Geny Caloisi Content Editor

Get in touch

To get in touch about editorial opportunities, please book a call on my calendar:

calendly.com/genyc

LI:uk.linkedin.com/in/ genycaloisi

TAKEX TXF-20TDM twin beam security sensor

The battery-operated TXF-20TDM Twin Beam from TAKEX is designed to integrate with leading wireless systems to create rapid deployment, temporary or permanent intruder detection systems and is a finalist in this year’s Benchmark Innovation Awards 2023 on the Alarm/Detection

Comprising of a Transmitter and Receiver, the beam ‘set’ is easily aligned using improved optical sights, an audible tone, and voltage monitoring jacks to finalise the finetuning, ensuring the best possible alignment and producing the optimal result.

With 190° horizontal and +/- 10° vertical adjustment, the TXF-20TDM can be customised to work in the most challenging locations whilst maintaining system integrity, and the twin beam arrangement ensures that environmental issues such as bird and falling leaves don’t create ‘nuisance alarms’.

With an external range of up to 20m, the TXF-20TDM offers four channel selections, allowing beams to be stacked or used in linear installations without fear of ‘crosstalk interference’, and the response time can be customised to cater for different applications and requirements.

Being battery-powered, the need for trenching, cabling and associated civil/ groundworks costs are negated, making the solution highly versatile for use in areas where ‘hard-wired’ solutions are impractical or impossible.

There is no compromise by using a batterypowered solution, as TXF-20TDM uses the same Double Modulated technology found in the rest of the TAKEX range, ensuring excellent white light immunity from sunlight (direct and reflected), vehicle headlights and other intense sources.

The weatherproof IP55 housing ensures the TXF-20TDM can be used in the harshest of conditions, and the very low current consumption means that using just two batteries in each unit, up to three years of battery life, can be expected.

The TXF-20TDM is typically installed across driveways, and shutters, along fences and used in sites where rapid deployment or temporary coverage without compromise is required, such as building sites, vehicle storage, and scaffolding, to name but a few.

Intratone’s SC03 Intercom: A Comprehensive Solution for Remote Visitor Management

Intratone’s SC-03 Intercom has a mobile app integration and Global System for Mobile Communications (GSM) technology. The mobile app enables residents to grant or decline property access via audio or video calls on their preferred device –wherever they are. GSM is an open and digital cellular technology for transmitting mobile voice and data services. This means the intercom can use roaming to find the most efficient, readily available network and transmit and store the video and two-way audio at the best possible quality.

A finalist for the Benchmark Innovation Awards 2023 in the Visitors Management Innovation category, the Intratone SC-03 intercom is recognised for Its innovative design, advanced features, and straightforward user interface that reduce operational costs and enhance overall security.

Leveraging Intratone’s cloud-based platform, the SC-03 Intercom allows authorised users to manage visitor access remotely. Residents and administrators can grant or deny access to visitors through their smartphones or any internet-enabled device, providing unparalleled convenience and control.

Administrators can monitor visitor traffic and analyse trends using data collected by the SC-03 Intercom. Managers can use this data to optimise resources. For instance, if the cleaners are usually scheduled to visit at a certain time and date, this can be preestablished in the system, enhancing the property’s security protocols and allowing them to make informed decisions. If needed, managers can also allocate a one-time passcode for specific visitors.

The SC-03 Intercom seamlessly integrates with existing access control systems, making it highly adaptable to diverse environments.

Whether it’s a single building or a large-scale complex, the SC03 Intercom can be easily deployed and scaled to meet the specific needs of any installation.

The intercom has a 3.5-inch full-colour screen displaying the date, time, instructions, and engaging animations and logos when scrolling or answering calls. An adaptable light sensor on the screen adds further visual appeal and usability for multi-dwelling buildings.

The SC-03 intercom also boasts an integrated hands-free proximity reader and coded keypad to help improve the user experience and building security.

When asked Mailys Robillard, marketing manager at Intratone, why should the SC-03 intercom win the BIA 2023 Visitor’s Manager innovation award, she said, “Intratone’s SC-03 Intercom has the ability to transform traditional visitor management practices. It offers a userfriendly interface and robust functionality, making it a game-changer in the industry. The SC-03 Intercom represents a significant leap forward in visitor management, providing unparalleled convenience, security, and efficiency.”

“The ease of use of this intercom is a good solution for the most vulnerable, as they can open the doors hands-free. The audio loop caters for people with auditive requirements. Also, anyone with mobility issues can easily answer the door from their mobile phones.”

“Intratone SC-03 can also solve practical issues for housing associations and councils, such as the time needed for installation. Traditional systems use telephone wires and are expensive and time-consuming to install. The introduction of new wireless solutions, such as Intraton SC-03 reduces the burden on housing associations and property managers, providing excellent intercoms and access control systems. Wireless systems’ ease of installation can also save installing contractors time and money, as the installation timeframe for an entire block is reduced from 3 days to around 3-4 hours.”

No matter how many residential units your building houses, Intratone’s SC-03 intercom makes it possible to manage them remotely, in real time, without needing to rewire or install handsets.

The IQ Panel 4 redefines home integration and security

Qolsys IQ Panel 4 is the latest generation of alarm and automation solutions. As it’s the case with Johnson Control’s products, security is at the forefront. The IQ Panel 4 is a finalist in the Benchmark Innovation Awards 2023 in the Alarm/ detection category.

IQ Panel 4, the successor of IQ Panel 2, allows professional security installers to cater for the residential market as well as small businesses. They can offer alarms and home/office automation systems that provide proven operational capabilities and highly evolved detectors and employ the latest communications technology.

The system’s hub integrates neat new features, including an 8MP camera with 120-degree views. Its new 7-inch touchscreen supports displaying images from connected video doorbells & integrated cameras, up to 40 can be seen on the panel screen. It comes with an in-built glass break sensor, and the hub speakers have been upgraded to QuadSound (4-watt) speakers, with an optional woofer – Bluetooth music can be streamed to the IQ Base. A microphone also allows two-way audio.

“We fine-tuned the IQ Panel to improve range, installation time, and provide a better user experience,” said Dave Pulling, Johnson Controls General Manager and Founder of Qolsys. “IQ Panel 4 builds its foundation on what we’ve learned over ten years of hardware development, 32 software updates, and listening to customer feedback.”

For professional-grade applications indoors and outdoors, the hub can support up to 128 wireless devices of various types, including quality security sensors. The IQ Panel 4 supports security sensors from Qolsys PowerG range; it can communicate via 4G LTE and Wi-Fi Dual-Path, 868mhz radio frequency, Z-Wave 700 Series and Bluetooth 4.2.

The system can include a wireless keypad that allows users to control the system’s core functions without using a networked device.

The IQ Panel 4 offers extensive integration with Alarm.com interactive services allowing the integration of video doorbells, internal/ external cameras, access control, lighting, heating and other smart devices all into a single panel and an all-in-one app.

Daniel Kerzner, Alarm.com’s Chief Product Officer, added, “Focusing on enhanced security and streamlined installations, we believe the IQ Panel 4 paired with Alarm. com services will deliver an integrated and exceptional experience for service providers and end users.”

The four-channel box that provides a fully operational AI surveillance solution

While the number of camera inputs for each box is four, this AI Box is scalable, license-free and comes pre-installed with the IDIS Deep Learning Engine that delivers up to 98% accuracy. It’s ideal for multi-branch retailers and small-sized businesses that want to strengthen security, and eliminate the hassle of false alarms. And for medium-sized applications users can scale by adding more boxes to encompass up to 32-channels.

Implementing AI video surveillance when you have a small to medium project might feel a bit like overkill. We know that AI-powered video analytics can generate real-time alerts and notifications, based on predefined rules or anomalies. And it’s proven that this can save significant time and prevent pointless alarms. Using AI video as a proactive tool not only helps to minimise response times, it increases the chances of preventing losses and damage in the first place.

However, most users won’t want to invest in expensive software or enterprise-level multiple-channel NVRs – so if your requirements are for smaller installs – such as retailers, hospitality venues, schools, offices handling sensitive data, or businesses that want extra protection for high-risk zones such as entrances, and high-value goods areas – then IDIS’ AI Box for surveillance is the answer.

IDIS’ AI Box for surveillance, the DV1304-A, nominated as a finalist at the Benchmark Innovation Awards 2023, Surveillance Innovation (CCTV) category, fills the gap in the market for entry-level to medium sized applications by providing a scalable four-channel option at a fraction of the price of other modes of AI, making it easier to harness the power of deep learning analytics.

As with other AI-powered video surveillance systems, the DV-1304-A provides advanced analytics features, such as object, loitering, intrusion, and face detection, as well as line crossing. These features allow users to extract valuable insights from video feeds, enhancing security and operational efficiency. The NDAA-Compliant DV-1304-A is also optimised to minimise storage and bandwidth requirements while enabling highly efficient event searches to speed up investigations.

The DV-1304-A delivers immediate notifications when specific events occur, or the system detects suspicious activities using either the cost-free, full-featured IDIS Center or enterprise-class IDIS Solution Suite VMS and IDIS mobile apps. With the IDIS Deep Learning Engine pre-installed, the box can be easily connected to the latest IDIS NVRs.

The new IDIS AI Box for Surveillance also offers a scalable and modular approach that allows customers to start with a smaller setup and gradually expand their system to accommodate additional cameras with AI video analytics capabilities. Users also benefit from IDIS DirectIP® true plug-and-play technology, which ensures quick and easy deployment of additional boxes, cameras, and network recorders that all seamlessly connect – keeping installation costs low, streamlining cybersecurity, and ensuring simple maintenance.

As a result of seamless connectivity, no ongoing license fees, trusted NDAA-compliant equipment, and extended warranties, IDIS tech delivers a low total cost of ownership (TCO) and gives small to medium businesses affordable AI-powered analytics allowing a proactive approach to increasing security and safety.

Eagle Eye Smart Video Search finds the needle in the haystack

Eagle Eye’s Smart Video Search uses artificial intelligence to make searching for a video as simple as searching for a video on the web. By simply typing in terms like “man with red shirt”, “red Vauxhall car”, or “woman carrying a backpack”, customers can search across all the cameras at all locations to find exactly the video they are looking for and can share video clips as quickly as they can find them.

Smart Video Search helps business owners and security directors enhance security and safety measures. It can quickly identify and alert users about potential security threats or suspicious activities. The results of any search can be downloaded and shared straight away.

Advanced video analytics enable quick and precise searches within video footage. This significantly reduces the time and effort required for manual video review. With Smart Video Search, business owners can find specific events or objects in large volumes of video data without spending hours or days manually “scrubbing video”.

Indeed, Smart Video Search and Google have similarities. Both are built to perform efficient and accurate searches. While Google focuses on searching the vast expanse of the internet to deliver personalised results, Eagle Eye’s Smart Video Search specialises in searching through video footage to recognise objects, people and vehicles. Both platforms are user-friendly and aim to provide users with relevant results quickly and with minimal effort.

However, while there are similarities between Smart Video Search and Google’s search engine, they serve different purposes and target different markets. Smart Video Search is a specialised tool for searching and analysing video footage in the context of video surveillance and security applications.

The Smart Video Search feature, introduced in 2022, is a finalist at the Benchmark Innovation Awards 2023 for the Analytics and Software category.

Being a cloud-based solution, Smart Video Search allows users to access video footage from anywhere with an internet connection. This convenience and accessibility facilitates remote monitoring and management of video data, cameras and locations. The feature is available globally to all Eagle Eye Cloud VMS (video management system) customers with no extra hardware, installation or subscription fees.

Cloud-based solutions also provide scalability, enabling businesses to adapt and expand their video surveillance needs as their requirements grow.

Dean Drako, Founder and CEO of Eagle Eye Networks, said, “With Eagle Eye Smart Video Search, we are helping security professionals solve one of the biggest challenges in their work: finding the exact video they need during or after a security incident.”

The AI-powered analytics of Eagle Eye Smart Video Search can provide valuable insights and trends extracted from the video data. These insights can be used to optimise business operations, improve customer experience, and enhance overall decisionmaking processes.

Eagle Eye Smart Video Search is Eagle Eye Networks’ answer to how to search for exact video footage intuitively and easily. The company compares its Smart Video Search to the Google search engine we are all familiar with.

IQ

Stop Wasting Truck Rolls

Smarter WiFi, purpose-built for pros.

Seamless Management

Manage your WiFi from the same app that controls your lights, locks, and thermostats from the IQ WiFi app.

IQ Panel Integration

Control your WiFi Network directly on the panel.

Increased Control

View connected devices, manage separate guest network, and implement parental controls.

Dedicated Networks

Keep your home or business secure without worrying about network congestion.

checks all the boxes. Gigabit speeds provide lightning fast download and upload times, and the powerful self healing Wi-Fi 6 mesh provides incredible coverage for any size building.

WiFi 6

HID Mobile Solutions Leverage the Ubiquity of Mobile Devices Today

HID Mobile Access and Seos credential technology can now be leveraged as Employee Badge in Apple Wallet, by seamlessly integrating HID’s access control technology with Apple’s widely adopted mobile wallet platform. This integration uses the capabilities of Apple Wallet, such as biometric authentication, encryption, and secure storage, to enhance access control systems.

HID is a finalist in two categories in the Benchmark Innovation Awards 2023: “Visitor Management”, with their Employee Badge in Apple Wallet, and “Innovator of the Year”. We asked Jaroslav Barton, HID Product Director, why this solution is worthy of the BIA2023 award.

“HID Mobile Access started its industry revolution 10 years ago. Now that mobile devices are essential components of most people’s daily lives, and because people always have their devices with them, leveraging them to access places and move around different parts of the building makes sense in terms of convenience and security,” explains Barton.

Using Employee Badge in Apple Wallet, employees can easily manage their credentials, eliminating the need to carry physical badges or keycards to access their workplace and beyond. This streamlined experience enhances user satisfaction and productivity.

HID Mobile Access with Employee Badge in Apple Wallet deserves consideration for an innovation award due to several compelling reasons:

Enhanced security: Biometric authentication, such as Face ID or Touch ID on iPhone adds an extra layer of security to verify the user’s identity. Additionally, the encryption technologies used in Apple Wallet ensure the secure storage and transmission of digital credentials.

Frictionless Experience: Thanks to NFC technology, users can access places quickly and safely. It’s as easy and secure as they’re used to contactless paying with Apple Pay.

Streamlined security: With Employee Badge in Apple Wallet, key distribution and management across the entire company are streamlined as there is no need to print physical keys for employees or guests.

Convenience and Uninterrupted Access: If the user’s iPhone needs a charge, their badge will still work for up to five hours with Power Reserve. With Express Mode, users don’t need to wake or unlock their device to use their employee badge — they can simply tap their device

Protection on lost or stolen devices: If the device is lost or stolen The Find My app allows users to lock or locate the lost or stolen device to help locate their device, as well as suspend or remotely erase their badge.

Reduced costs: Adopting HID Mobile Access with Apple Wallet eliminates the need for producing and distributing physical badges, reducing associated costs such as printing, maintenance, and replacement. This shift to digital credentials also aligns with sustainability goals by reducing plastic waste.

Improved efficiency and scalability: Remote management and updating of credentials are possible through HID Origo cloud platform. The modular, multilayered secure infrastructure is validated by industry-leading certifications and fully committed to via HID’s service level agreements and support. Using Origo’s cloudconnected access control devices, applications, and trusted mobile identities, organisations can enhance security, improve workplace efficiency, and scale their access control infrastructure.

“This solution allows organisations to sort out multiple cards, passes, and tickets in one digital wallet. This flexibility allows organisations to accommodate access credentials, including employee badges, event tickets, and transit passes, in a convenient platform,” Jaroslav adds.

Through the HID Origo cloud solution, IT departments or security teams can easily issue or revoke access, update access permissions, and monitor activity, reducing administrative overhead and ensuring efficient access control management.

Plastic waste can also be drastically minimised.

“The mobile solution makes it a very sustainable option, as plastic cards would not be required,” Jaroslav concludes.

By combining the strengths of HID’s access control expertise with the widespread adoption of Apple Wallet, HID Mobile Access support of Employee Badge in Apple Wallet showcases innovation on its enhanced security, improved user experience, cost savings, and sustainable practices.

Using Private WiFi and IoT for a smooth all-IP transition

The replacement bundle, including Redcare Connect and the new Plug-in Adaptor, offers a faster, more cost-effective way of protecting homes and businesses. Only the legacy signalling hardware needs to be removed, rather than the entire security panel. Redcare’s Advanced Extrais, futureready and with the plug-in adaptor, can be simply fitted into any panel with footprint connectors.

As part of BT Redcare’s Classic and GSM replacement bundle, Redcare Connect helps installers migrate from any legacy signalling system to a Dual Path IP + 4G signalling solution to move to all-IP. New installations can also use the bundle for an easy install or where connecting from the signalling device to the customer’s network is impossible or inconvenient.

BT Redcare Connect incorporates the powers of IoT and private WiFi to help security professionals transition smoothly into the all-IP communication networks, which is fast approaching. The seamless integration of these technologies has led to a smart, reliable, and efficient security system that provides real-time monitoring, instant alerts, and remote access.

Part of the Classic and GSM replacement bundle and combining the power of Redcare’s Advanced Extra signalling solution with two new products – the Plug-in Adaptor and Redcare Connect, a secure wireless Ethernet cable replacement that is easy to install.

The Redcare Connect is one of the finalists at the Benchmark Innovation Awards 2023 in the Network and Connectivity category.

The company is also shortlisted as a finalist in the Alarm/Detection innovation category for its Essential IP product.

Running an ethernet cable to connect to a customer’s router or network is sometimes not possible or difficult and time-consuming to do. Redcare Connect has been developed, using the latest IoT technology, to help installers bridge the distance between the devices to cover most situations within a building. This saves installers time and money when switching customers from a legacy system to all-IP or for new installations.

Customers’ alarm signalling can be connected to their network without running Ethernet cables. Redcare Connect communicates securely with the customer’s router directly from the panel.

Taking this solution is cost-effective and does not require any upfront payments. Dualpath alarm signalling with DP3 performance doubles security and reduces operating costs by half.

The Transition to All-IP

Historically, security systems relied on traditional phone lines for communication. However, the transition to all-IP communication became inevitable with the advent of digital technologies. The shift to an all-IP infrastructure involves transmitting data over internet-based networks, eliminating the need for dedicated phone lines.

The decision to transition to all-IP was driven by several factors, including the need for faster communication, enhanced reliability, and cost savings. With phone lines being phased out now, security companies seek to leverage IP technology’s benefits for robust and reliable connectivity.

With the switch to all-IP, Redcare Connect ensures constant connectivity, reducing the risk of communication failure. Eliminating traditional phone lines minimises downtime, providing a more reliable and responsive security system.

Redcare Connect innovation and the classic and GSM Replacement bundle mean homeowners and businesses can rest assured that their properties are safeguarded and will not fall off the grid.

Valerus 23.2: Powerful AI Analytics in a Cutting Edge VMS

Advanced Analytics in Valerus 23.2

Valerus has always boasted a wealth of advanced analytics features, from object-based recording to motion sensing, line crossing, and loitering/crowd detection.

With the 23.2 release, Vicon has expanded on Valerus’ analytics repertoire by adding a powerful AI-based Museum Search that automatically filters out non-relevant video within the camera to save bandwidth and storage and radically speed up post-incident investigations.

Now, investigations are as simple as selecting the area of interest, telling Valerus what you’re looking for (people, vehicles, animals, etc.) and letting it find you the crucial moment in time in seconds.

A Highly Scalable Solution

Valerus 23.2 is highly scalable and can accommodate installations of all sizes, from small businesses to large enterprises. Vicon offers its VMS pre-loaded onto various server sizes that scale in performance to match your requirements – up to 1600TB servers that can manage 250 cameras each.

The addition of AI has made increased system efficiency straightforward – with options to record at a lower resolution when there is no object of interest in frame, Valerus makes it viable to operate with a far more slimline network and server setup without any loss of performance.

The Valerus platform enables users to manage their video access control, license plate recognition (LPR), vape detection, thermal imaging, and more.

Valerus 23.2, a finalist in the Benchmark Innovation Awards 2023 in the Video Monitoring Solution category, also provides real-time alarm management, interactive maps, AI-based object search with Museum Search, and a system health monitoring dashboard.

Valerus 23.2’s sophisticated yet simple and flexible interface helps users monitor and investigate video, audio, alarms, access control, LPR, and system health without changing windows or systems.

It provides a centralised platform for all security intel, saving time and making it easier for those working on the frontline to get the information they need when they need it.

While Valerus is compatible with any Onvifcompatible devices, it excels as part of its end-to-end solution, with custom-built servers, cameras, and other devices that make it easy for end-users to get the best out of their system.

Valerus 23.2 also has advanced cybersecurity settings and server redundancy to protect video data. It allows controlling visibility for each user, with a detailed audit trail to see an official record of every user’s activity – an essential tool for sites like hospitals or government facilities.

How Valerus Integrates

Valerus excels at integration. As well as their access control and LPR solutions, Valerus can also seamlessly integrate with third-party Onvif-compatible cameras, mobile devices, and specific devices like HALO smart sensors (for vape, smoke, air quality, and sound abnormality detection) and thermal radar for unbeatable perimeter control.

The auto-discovery and configuration tools make it easy to detect and add devices with just a few clicks, and virtually no technical know-how is required.

Vicon releases maintenance updates and new feature updates for Valerus every few months. The company is also proactive about reaching out to its customers and helping them get the most out of their systems with free upgrades and 24/7 support.

Valerus, Vicon’s high-security VMS solution, offers a centralised end-to-end security ecosystem for any project at any scale. Available as a one-time license fee, users know exactly what to expect and all the cash savings they’ll have from the optimised storage, bandwidth, and energy use are theirs to keep.

Texecom have been nominated for the Benchmark Innovation Awards.

Cast your vote: www.benchmarkmagazine.com/vote

ALARM/DETECTION INNOVATION

All your motion detection needs. Captured. Capture has been reimagined and remastered. Form, function, & performance - perfectly blended to exceed the needs of modern security requirements.

ANALYTICS & SOFTWARE INNOVATION

Primary alarm communications

Texecom Monitor offers seamless, effortless and fully integrated primary alarm communications for Premier Elite systems.

CLOUD/SAAS INNOVATION

Texecom Cloud offers remote monitoring and control of Premier Elite security systems, providing advanced convenience and functionality.

Sales: +44 (0)1706 212524

WebeyeCMS offers enhanced efficiency and cost savings

seamlessly integrate with various security devices, sensors, and third-party systems. This enables users to create a unified security ecosystem, consolidating data and insights from multiple sources for a more holistic approach to security management.

Reliability at the forefront

WebeyeCMS prioritises security and reliability by implementing robust encryption protocols, authentication mechanisms, and redundant infrastructure. Consequently, downtime and data breaches are minimised, as well as the integrity and confidentiality of data.

Webeye is proud to deliver 99.97% uptime, allowing only two hours and thirty-six minutes of disruption in a rolling 12-month period. The company provides complete transparency, showing its service status at the top of its website 24/7.

WebeyeCMS is the first fully cloudbased alarm-handling platform designed specifically for Video Monitoring. In WebeyeCMS, alarms are sent, received and monitored for successful transmission via the cloud. The power of cloud computing means that Webeye can offer numerous benefits over traditional onpremises solutions. It provides scalability, flexibility, and accessibility, allowing users to access and manage their security systems from anywhere, anytime, using any device with an internet connection.

WebeyeCMS offers a centralised management platform that enables users to monitor and control multiple security devices and systems from a single interface. This streamlines operations simplifies administration, and enhances efficiency for organisations with distributed or multi-site security deployments.

Chris Coughlin, Webeye’s Commercial Director, points out, “One strong plus of WebeyeCMS is that the solution does not require capital investment. Moreover, not having to invest significantly in servers and complex infrastructure already provides substantial savings. The integrator and installer do not have to spend time configuring and maintaining IT resources onsite. Webeye’s cloud-based solution makes upgrades and bug fixes easy and safe.”

WebeyeCMS is designed with extensive integration capabilities, allowing it to

Chris says, “If we go down for even a second, that’s an immediate loss of revenue. I’m not talking just about our business but every business built on Webeye, which matters a lot more. This is why it’s important for the engineer and companies that work with us, and for ourselves, that WebeyeCMS is overwhelmingly resilient. Some people think it’s overkill, but our users beg to differ.

“Webeye’s infrastructure is built around resiliency, every server is scalable and load balanced, so if there is ever an issue – the infrastructure automatically responds and protects incoming alarm traffic. This allows us to handle hundreds of thousands of videos every day and send them to users as quickly as 1 second after receiving them.”

WebeyeCMS evolves with the changing security landscape, ensuring users benefit from the latest advancements and features. Its innovative approach, reliability, and comprehensive feature set have attracted a substantial user base and established it as a trusted and respected solution provider.

Chris concluded, “We are constantly updating the system, which happens without the client having to do anything about it. Just this June, we added several features to webeyeCMS v3.6.8, such as a tamper alarms report (Group/Site reporting) and the ability to view videos from the Video Signals report, where previously you could only download them. We also fixed a bug with full-screen zooming when viewing videos/LiveLink.”

WebeyeCMS brings strengths and value to the market, making it a strong contender for an innovation award.

WebeyeCMS, Webeye’s cloud-based security solution, has been nominated for the third consecutive year in the Could/SaaS category at the Benchmark Innovation Award 2023.

Up to 98% accuracy powered by the in-house developed IDIS Deep Learning Engine

IDIS is transforming video surveillance with an advanced choice of edge cameras, AI box appliances, servers, and software - innovations that make it easy for you to supercharge your operations without the burden of ongoing maintenance agreements or device connection costs.

Whatever the size or type of your business, whatever your operational priorities, IDIS makes it affordable to harness the power of AI video, with solutions that give you optimized security and safety plus actionable business intelligence – all with industry-beating accuracy.

And our expanding AI video range upholds the IDIS promise of plug-and-play installation, robust performance, and a low total cost of ownership.

CarDefender extends the reach of your security solution outside your front door

Over 123,000 vehicles of all types were stolen between September 2021 and 2022, according to the Office of National Statistics. That’s a shocking increase of 29% from the previous 12month period.

Where older vehicles are targeted with traditional smash-and-grab techniques, modern cars are being stolen with more sophisticated techniques, using keyless technology to trick the car into thinking the key is present and operational. Keyless thefts are twice as likely to happen, and it can take as little as 60 seconds.

Recognising the worrying rate at which vehicle theft has increased over the last couple of years, Pyronix set out to develop a steadfast solution. Having conferred with security industry professionals and conducted thorough market research, the company determined that a one-of-a-kind, brand-new-to-market product that works in conjunction with their existing systems was the way forward – and the CarDefender was created.

CarDefender has been nominated as a finalist at this year’s Benchmark Innovation Award in the Alarm/Detection innovation category (click on the link to vote for CarDefender).

The revolutionary device connects with the home alarm system when in wireless range of the control panel to deliver immediate notification straight to the user’s mobile phone via HomeControl2.0 in the event of attempted theft, allowing preventative action to be taken as soon as possible.

The CarDefender features a three-axis accelerometer and is configurable with three detection modes. It can be set to detect shock or tilt, triggering for shock only, tilt only, or if

either shock or tilt is detected. These detection modes identify shock or movement caused by intruders attempting to gain entry to the vehicle or movement of the steering wheel, for example. Vehicles are often parked away from properties, so the device has been developed with this in mind. The CarDefender is added to the system as an unsupervised zone, enabling it to be driven outside of the wireless range without causing a fault. By allocating it to an area of its own, the device adheres to all necessary standards and protocols to enable the full system to remain Grade 2 compliant. When returning to the property, the device wakes within 5 minutes, or the user can manually do this using the handy Back to Home button on the front of the device.

Moreover, the CarDefender is a particularly versatile solution as it delivers for multiple use cases. With its conformally coated PCB (ideal for changeable environments), a specially designed, brightly-coloured silicone rubber mount and the option to secure with the 3M tape provided, the device can be fitted to a range of assets, including vans, caravans, bikes, motorcycles and more.

With a one-year battery life, a two-year warranty and HomeControl2.0 connectivity, the CarDefender provides professional installers with something completely unique, helping them to differentiate themselves in the marketplace and add value to their offering.

A.I. Tech introduces AI-Intrusion analytics for optic CCTV and thermal cameras

AI-Intrusion is a video analytics application by A.I. Tech that can work both on optic CCTV and thermal cameras to provide advanced object filtering and rules to reduce the number of false positives in many scenarios.

AI-Intrusion is also a finalist in the Benchmark Innovation Awards 2023 in the Analytics and Software Innovation category.

Alessia Saggese, Co-Owner at A.I. Tech, explains how the system works: “The object detected can be filtered considering their pixel size; however, the solution provides an easy calibration procedure for filtering objects based on their real size in metres, enabling the user to control the perspective in the scene accordingly. One of the most important aspects of a filter is the ability to filter objects based on their aspect. There is, in fact, the possibility of using a classifier based on a deep neural network to confirm that the detected object is not an animal but rather a person. As a result, one can filter out objects that are not humans or vehicles.”

AI-Intrusion allows the user to configure different types of virtual sensors:

Area sensor or loitering: A sensor can be configured to notify of intrusions or loitering alarms if an object of interest remains within the area beyond a specified minimum period.

Single line sensor: Detect the intrusion of a person who crosses a virtual border determined in advance within a predetermined area.

Multiple line sensor: A tool for detecting the intrusion of a person crossing several virtual lines (not necessarily in parallel) for a certain period of time.

Two configurations can be automatically switched using a timetable. This functionality enables a user to configure different sensors or filtering at different times of the day

Two new features

Visualisation of intruders on a virtual map. This advanced view allows a human operator to track the movement of intruders over a map combining the information coming from different video streams processed by AI-Intrusion. No matter how many cameras are under analysis.

GPS coordinates of intruders: The application can be configured to provide, as additional metadata, the GPS position of objects involved in alarms.

“AI Intrusion is very beneficial for companies that require a system to monitor perimeters and forbidden areas of industrial buildings automatically, day and night,” says Alessia

Saggese. “Without this solution, they would need people to patrol these areas and monitor them both remotely and in person. The solution may reduce the number of people required and avoid exposing them directly to potential threats.

A surveillance company may use this solution in conjunction with its VMS and PSIM to help operators while monitoring many cameras connected to them. In this way, the latter may pay attention only to those cameras for which the application has notified an alarm. Moreover, since fewer people are required to monitor the same site, the company may be able to scale its business and monitor more sites.

AI-Intrusion UX

A new version of AI-Intrusion is available as a ready-to-install installation package for a range of surveillance cameras manufactured by Hanwha Vision, i-Pro, and Axis, as well as already being available for cameras of the 7th series from Mobotix. Packages are also available that can be used on servers and embedded devices.

Finally, AI-Intrusion is distributed on the AIApp, a ready-to-use hardware box to be installed on a network and provide video analytics capabilities to new and preinstalled cameras. There are also manuals, tutorials and academies available on the A.I. Tech web portal ( https://help.aitech.vision ) for users to learn how to configure the solution and get assistance on how to set up the system.

A.I. Tech’s AI-Intrusion is designed to detect intrusions in real-time using the latest AI algorithms. It can detect objects such as humans,

Connecting the Dots with IQ Wi-Fi 6

Wi-Fi 6, the successor to Wi-Fi 5, is a powerful wireless protocol designed to enhance Wi-Fi connections in areas with many devices requiring connectivity. With its greater potential area coverage and mesh network compatibility alongside uniquely efficient throughput, even large-scale areas utilizing Wi-Fi 6 experience less network congestion and faster connection speeds.

As security systems increasingly support wireless and IoT devices, Wi-Fi 6 provides a robust option for any location – like homes, large buildings, or commercial areas – where these devices compete with other wireless devices for connectivity.

Johnson Controls’ IQ Wi-Fi 6 is a finalist at the Benchmark Innovation Awards 2023 in the Network and Connectivity category.

IQ Wi-Fi 6

While Wi-Fi 6 is an attractive wireless option for any installation, making the most of the protocol requires a powerful access point with unique features to streamline the installation, connection, and continued management of connected devices. IQ Wi-Fi 6, the first Wi-Fi system purpose-built for pros from Qolsys by Johnson Controls, provides a reliable solution with a simple installation and a superfast network.

IQ Wi-Fi 6 brings the power of Wi-Fi 6 to any installation with unrivalled features to streamline wireless connections while proactively defending against issues to keep them up and running.

Alarm.com Integration

IQ Wi-Fi 6 comes with Alarm.com integration to give users ultimate control and flexibility of their wireless systems and provides superior convenience and security. When installing IQ Wi-Fi 6 or connecting other devices to the network, an intuitive on-screen guide moves installers through the necessary steps to get the system ready to go.

Consistent internet connectivity is a vital part of cloud-based security systems, and by integrating IQ Wi-Fi 6 and Alarm.com, users can take advantage of Alarm.com’s platform from

anywhere using the mobile app or web portal. With IQ Wi-Fi 6 and Alarm.com, users can remotely manage and control their systems. Users can easily arm and disarm security systems, view live video feeds from cameras, control smart devices, or access other system features. Installers can also remotely reboot the router and solve other system issues without the need for an installer to visit the affected location.

Partitions and SSID

Wireless partitions are an important way to secure wireless systems and ensure devices maintain the needed speeds. By dividing IQ Wi-Fi 6’s Wi-Fi network into several virtual local area networks (VLANs), users can connect devices or users to one of three levels of access: Main, Security and Guest.

A well-organized Wi-Fi system lets users view and manage their devices easily, but these partitions also come with other benefits. For example, if a homeowner changes the Main partition’s network password and forgets it, an installer will still have access to the Security partition and can easily rectify the problem without a lengthy or burdensome visit to the property.

Expandable Coverage with Mesh

While IQ Wi-Fi 6 has over 1,500 square feet of coverage on its own, sometimes an installation requires that a network stretch across several buildings or larger areas. IQ Wi-Fi 6 comes complete with mesh network compatibility to enable gigabit speeds on up to 8 devices. When using a mesh network on IQ Wi-Fi 6, connection speeds stay consistent across the property to guarantee any security device can find the most effective connection to the system without competing for speeds. Additionally, the whole network will still require one SSID, meaning that the network’s password remains the same across the install even when an extra IQ Wi-Fi 6 is added to the mesh.

IQ Compatible

As a member of the IQ family, IQ Wi-Fi 6 can easily integrate with IQ Panels and other IQ devices. Using an IQ Panel with IQ Wi-Fi 6 unlocks intuitive end-user controls and enables effortless management of a system in one place. With IQ Panel, users can view their wireless network map, pause profiles, connect guests to the Guest partition using a QR code, run speed tests, or reboot their system in one place with a tap of the screen.

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Paxton Recognised for Innovative Access Control Technology

Benchmark Magazine readers have recognised Paxton’s continued development and worldclass customer support by shortlisting them for three

require the ability to extend access control across multiple locations. With Paxton10, end-users can utilise their smartphone or smartwatch to access their buildings.

Entry

Paxton have been nominated for Innovator (Company) of the Year in the Benchmark Innovation Awards 2023. The access control solutions, Net2 and Paxton10, are also shortlisted for the Visitor Management Innovation and Video Management Software Innovation awards.

Adam Stroud, Paxton’s CEO, said: “Aspiring for innovative products and world-class customer service is part of our DNA at Paxton. As a company, we are determined and passionate about what we do.

“I am proud that our effort and dedication have been recognised by industry professionals and be nominated for three categories in the Benchmark Innovation Awards.”

Innovative Solutions Net2

Paxton’s Net2 is a user-friendly and flexible networked access control system, which is managed from a central PC. Net2 access control is easy to install and designed to make the management of any building very simple. Net2 offers a range of IP, battery powered, door entry and wireless or wired door controllers to suit any site requirement, making installers’ working lives easier.

Paxton10

Paxton10 is a web-based system combining access control and video surveillance, easily accessible from any device with an internet connection. Paxton10 also allows multi-site management of up to 100 sites from a single remote user interface, ideal for users that

The manufacturer is currently developing a new Paxton Entry app, that will allow system users to receive notifications and answer calls on their phones in addition to, or as a replacement for a fixed monitor.

PaxLock

PaxLock is a collection of wireless, electronic battery powered door handles. They work standalone or part of the Net2 or Paxton10 system. The smart, compact appearance and standalone or networked operation means they can be used in a broad range of applications.

World-class Customer Services

Paxton offers free installer training on all products. These are available in person and online, and trainers can travel to customers’ premises too.

The company also has an award-winning Technical Support team that is available six days a week and rewards its customers with a new installer loyalty programme, Paxton Rewards. Embedded in the Paxton Installer app, the Paxton Rewards programme allows installers to earn points for buying Paxton products, attending their training and other activities.

Installers can redeem points for Paxton products, branded merchandise, and Amazon vouchers. There are currently nearly 2,000 registered users globally.

In addition, the Paxton Installer app stores useful resources, such as product manuals and tutorial videos, making them easily accessible when installers are on site.

Ashley Woodward, Project Manager from Advanced IT Services, said: “We are finding the Paxton Installer app and the rewards programme is good for us. The barcode scanning makes collecting points and redeeming rewards easier.”

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SECURITY TECHNOLOGY AND INNOVATORS

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The daily e-newsletter delivers security news updates in a regular feed directly to the Inbox of the Benchmark’s worldwide subscribers. Registration to receive Benchmark’s e-newsletter is free-ofcharge and ensures that readers are kept up-todate without needing to search online for the latest information.

IQ Panel 4 Steal. The. Show.

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Bluetooth Touchless Disarming, Live View, Live Answer, Built-in Glass Break

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SmartMount system, all internal antennas, on-screen Installation Wizard

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LTE and WiFi Dual-Path, Dual SRF featuring PowerG, Z-Wave 800 Series, Bluetooth 4.2

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Bluetooth Audio from your Smart Phone using four 4 watt speakers

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120º wide angle lens with FlexTilt for even better disarm photos and al rm videos.

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Long established in the market, the easy to navigate website is the central hub of the Benchmark portfolio with essential updates, articles and technology news.

Bookmark the Benchmark website here:

A simple, wireless install with Redcare Connect

There’s no need to run Ethernet cables to link your customer’s alarm signalling up to their network anymore. Instead, Redcare Connect sends secure signals directly from the panel to your customer’s router. Redcare Connect uses private Wi-Fi and/ or the latest IoT technology long-range radio to complete the wire-free set-up. Either way, it makes for a speedier install with coverage you can count on.

Redcare Connect is part of BT Redcare’s Classic and GSM replacement bundle, designed to aid installers in swapping out any legacy system to a Dual Path IP +4G signalling solution for the move to all-IP. It is also available for new installations.

For more information visit redcare.bt.com Or call 0800 800 628, Option 1

Please vote for us at the Benchmark Innovation awards

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Benchmark is the security solutions sector’s only magazine that targets system integrators and end users who are implementing bespoke and innovative solutions. Written to help those who are designing, specifying, installing and using best-of-breed systems, Benchmark content is available on all of the major social media platforms.

IQ

Stop Wasting Truck Rolls

Smarter WiFi, purpose-built for pros.

Seamless Management

Manage your WiFi from the same app that controls your lights, locks, and thermostats from the IQ WiFi app.

IQ Panel Integration

Control your WiFi Network directly on the panel.

Increased Control

View connected devices, manage separate guest network, and implement parental controls.

Dedicated Networks

Keep your home or business secure without worrying about network congestion.

checks all the boxes. Gigabit speeds provide lightning fast download and upload times, and the powerful self healing Wi-Fi 6 mesh provides incredible coverage for any size building.

WiFi 6

AI-INTRUSION

Video analyticsfor intrusiondetection