Why is My HP Printer Offline? | HP® Tech After the power outage, many HP users faced the issue of the HP Printer offline. HP printers are prone to different types of errors and issues and there are reasons related to them. HP, a world-renowned printer brand, provides guidelines for troubleshooting printer issues in the manual that is provided with the device. You can read the manual or visit their official website to fix issues related to the HP printer offline. In a wireless HP printer, the issue of the HP Printer being offline is common, after a power outage, as it interrupts the connection. In such a situation, users can begin by restarting the wireless router and this should also reset the router. After successfully resetting the wireless router, the network will reboot and the wireless printer should be back online. In many cases, this troubleshooting fix works and should be attempted before going for any other method. In case, the rebooting of the network fails to fix the HP printer offline issue then there can be any type of issue with the network settings. So, you are advised to try reconfiguring it as it might get reconfigured without your knowledge. This is a common problem if you are using multiple HP printers. For reconfiguring your HP printer, you are supposed to find the printer’s Control Panel and then click on the Network Setup. Subsequently, you should select Restore Network Settings and then select Yes in the confirmation window. Thereafter, you should print the configuration page, then check it to confirm that the network settings have been restored to default. Now, you should restart your HP printer. After restarting your HP printer, you should go to the printer’s control panel and then navigate to Settings. Next, you should select the Wireless Setting option, and this will subsequently open a new window, tap on the Wi-Fi Protected Setup option or Wireless Setup Wizard. Finally, you should follow the instructions and complete the process. Finally, you should try reconnecting your HP printer to the wireless and check whether the HP printer offline issue is resolved. If this method fails then you should try disabling the SNM protocol. For disabling the SNM protocol, you should open the Control Panel, and select Devices and Printers. Now, you should locate your HP printer and then right-click on it. In the provided list, you should click Printer properties. In the succeeding window, you should select the Ports tab and then click on Configure Port. Thereafter, you should locate SNM Status Enabled and
uncheck it, click OK, and exit. Finally, the SNM protocol is disabled, and check if the issue of the HP printer offline is resolved or not. For any technical support and advice, do contact our technical support team.
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