Growth at the Shop

Prime’s shops is one of the first places where you can see how the company has grown and adapted over the years.

Each year, it seems that Prime continues to expand its in-house shops at its three main terminals in Springfield, Missouri, Salt Lake City, Utah, and Pittston, Pennsylvania. Part of that expansion is thanks to Prime’s commitment to keeping new trucks on its fleet. As Prime adds more trucks, that means there are more turnins, maintenance appointments and repairs that have to be made to older trucks. And why pay someone else to do that work when you can hire talented mechanics to do the work on site?

Setting up the in-house shops not only saves drivers money, it allows them to have a home base to rest, do laundry, walk their pets, knock out errands, see a doctor, get a haircut... You name it, while they wait for their trucks to get worked on.

“It is a system that benefits everyone. Prime is continually hiring technicians to meet the high demand of its fleet. “We always seem to need more truck and trailer technicians and mechanics,” Clayton says. “Our team is the best in the business, but the demand is still significant.”

A good example of this is the Pittston terminal. Pittston opened its doors, it had 29 technicians working at the shop early on. Today, there are more than 120 people on the team, and there’s still room to add technicians.

That is a good problem to have. It means Prime’s shops are working well, the work is reliable and drivers keep coming back when they need a tuneup for a good price.

To celebrate all of the talented team members who keep the shops running, Prime hosts an annual event at each of the three main terminals. It’s called Top of the Shop, and it’s a time to celebrate everyone’s hard work and all the successes of the year.