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SA news
CHL’s South Australian Internal Maintenance Service Team.
SA update
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CHL’s IMS bridges the gap between employment and customer service
Since its inception in late 2019, CHL’s Internal Maintenance Service (IMS) in South Australia has exceeded all expectations not only in terms of workload, but also in providing employment opportunities.
What started with just one licenced electrician has since grown to a team of eight - two licenced electricians, two apprentices and two trade qualified painters with two apprentices.
Through partnerships with ‘Believe’, a South Australian based Indigenous employment and mentoring business along with local employment agencies, CHL South Australia has been able to secure excellent staff.
“Partnering with ‘Believe’ and Farin Wanganeen, a wellknown entity in the area, has allowed us to network in a sector that was previously untapped for CHL and enabled us to provide more employment opportunities 10 for young people and Aboriginal Torres Strait Islander people,” says CHL’s Asset Manager for South Australia, Aaron Gay.
“The focus of the IMS has been great customer service in addition to exceptional workmanship. The positive feedback from our tenants is testament that we are meeting those expectations. “The guidance and support offered by our trade qualified staff to our apprentices has been outstanding and equally the work ethic and enthusiasm from our apprentices has given us great confidence in our modelling. “We are all very proud of what has been achieved and are confident that our IMS is making a difference to not only our tenants, but also to the employment opportunities to young people and Aboriginal Torres Strait Islander people in South Australia.”
Meet Chandler Giles, CHL SA’s new Community Development Manager
Chandler joined the CHL team in October 2020, in the newly formed role of Community Development Manager for South Australia.
In this role, Chandler will support the South Australian team in the delivery of the tenant management and community development plan for the state.
Chandler has spent the last 11 years working in local government leading a team that delivers grassroots community development projects in the city and is excited to be a part of CHL and bringing her experience to the community housing sector. She has a solid understanding of how safe, affordable, and suitable housing can provide the stability that people need to help build their lives.
When she is not at work, you can often find her tending the garden with her chooks, wine tasting in the McLaren Vale or cycling to the beach. Stage One of ROSAS near completion CHL South Australia is reaching the conclusion of its Stage One ROSAS (Renewing Our Suburbs and Streets) program redevelopment, which has seen the construction of 13 new homes including these four at Mostyn Avenue, Clearview. All the properties have solar panels to reduce electricity costs. The tenants have been involved in the selection of colours and benchtops from a discreet range to reflect their personal preferences. All of these new homes will be occupied by Christmas and CHL South Australia just received final approval for Stage Two, which will see a further 11 homes constructed, two of which will be retained for rental purposes and the balance sold for affordable housing. Chandler says, “I’m really looking forward to working for CHL and alongside the team in South Australia. I’m excited that CHL values a bottom-up approach to working alongside communities and I’m looking forward to learning more about community housing alongside



my South Australian and national colleagues.”
In other news…
CHL South Australia has recently submitted four proposals to the State Government in response to an economic stimulus package. If approved, it would lead to the development of 134 apartments across metropolitan Adelaide, and 100 homes in regional South Australia. We will keep you up to date should things progress. 11