Editor’s message

Editor: Preeti Daga Head of Corporate Communications

Assistance: Freya Toloa Communications Coordinator

Copyright: No part of CHL Connect Magazine may be reproduced without prior consent from Community Housing Ltd. If you wish to use the information, write to chlconnect@chl.org.au.

Disclaimer: We try to make the information provided in this magazine as relevant, correct and accurate as possible at the time of going to press, but readers should seek independent advice in relation to any general content published. CHL and its subsidiaries cannot be held responsible for any changes as some of the information is reproduced from credible sources.

Data Protection: We take the privacy of our tenants very seriously and seek consents of those tenants featured in this publication prior to printing it. CHL reserves the right to use the information and images entered by the participants in any of the competitions for any promotional purposes. If you do not wish for your submitted images to be publicised then please contact the CHL connect team in writing at chlconnect@chl.org.au.

Circulation: Over 10,000 readership, including tenants and staff, together with a wide range of people who have contact with Community Housing Ltd.

Creative Concept: Ana Maria Otalora Bonilla www.amob.com.au Graphics created by Freepik

Dear Tenants,

I hope you and your families are safe and healthy.

Welcome to the latest edition of our National Tenant Magazine – CHL Connect.

The single most significant development this year around the world was without doubt the coronavirus pandemic. In Australia, we also had the catastrophic bushfires at the start of the year.

CHL are proud to have responded quickly to the bushfire emergency and the COVID-19 challenge and was able to successfully continue its service delivery across six states to a work-from-home approach without much impact on our staffing capacity.

Staff have been supported to work remotely so they can seamlessly provide the services to you over the phone and via online platforms with an option to meet face to face by appointments, where required.

As restrictions begin to ease across the country and we all adapt to a ‘COVID normal’ way of living, many of our staff across a number of states have returned to working from the office in a safe manner.

Whilst the challenges were many, it has also been an incredibly busy year at CHL completing existing projects and looking to grow our business so we can house many more who are in need of affordable housing.

As always, we will keep you informed on any relevant updates. You may also visit our website www.chl.org.au to keep informed on matters relevant to your tenancy. We also welcome your ideas and feedback. To get in touch, write to us at chlconnect@chl.org.au or connect with us via our social media channels.

Until next edition, we wish you and your families the best of health and a wonderful holiday season ahead.

Stay safe.

Yours Sincerely, Preeti Daga Head of Corporate Communications