TENANT SATISFACTION SURVEY

The 2023 CHL Tenant Satisfaction Survey has closed, the survey was conducted by independent agency, Community Housing Industry Association (CHIA NSW).

During the survey, we made sure to keep your information and answers anonymous but also private, safe, and secure. We anticipate completing our data analysis through September and we look forward to updating you on the results and our plans to improve our services to you.

If you provided any comments or feedback that requested action or would like to share more of your ideas, we invite you to get in touch. You can contact us via feedback@chl.org.au, phone 1300 245 468.

We value your feedback and would like to thank everyone who participated in the survey. It is your feedback that helps us to identify and understand where we are doing well and where there is room for improvement. We look forward to sharing the actions we will take to improve our services for you soon. In the meantime, if you have any questions, please don’t hesitate to contact us.