Congratulations on providing outstanding customer service! Frank Chrinko (left) excels at putting smiles back on the faces of riders who need their bikes repaired at Suncoast Cycles.
Heather Tours
PR Macs
Owner: Janice Olfert
Owner: Corey Matsumoto
Since: 2004
Since: 2011
Find us: 604 483-3345 heathertours.com
Find me: 4691 Marine Ave www.prmacs.ca 604 578-1320
Mission statement: We would love to have you join us!
Mission statement: Help people get the most out of their Apple devices with personal tutoring.
Motivation: Showing people that incredible places to visit can be just a ferry (or two!) ride away, not half way around the world.
Advice for new entrepreneurs: Don’t jump in the water holding an anchor! Bring as little debt as possible to your start-up and build up your business slowly.
Smile! Service Awards are presented by Tourism Powell River, and sponsored in part by Powell River Living.
Had a great customer service experience?
Kelly’s Specialty Shop
Flowers by Cori-Lynn
Owners: Stella & Reg Gillies
Owner: Shawna Graham
Since: 1978
Since: 2009
Find us: 4706 Marine Avenue
Find us: Crossroads Village 1flowers@telus.net or FB
Mission Statement: To provide the highest quality food and alternative medicines at the best prices possible. Motivation: Watching people improve their health. Mentor: Dr. Ingrid Pincott, Anne McKenzie. Best part of owning a small business: Each day enjoying our customers who give as freely as they receive.
Mission statement: To be a source for gifts and flowers that bring comfort and joy to those who send and receive them. Motivation: I enjoy the creativity and challenges. Nothing is more satisfying than knowing you made a bride’s day extra special, or bringing a surprise bouquet to the door and getting the greatest smile. Scariest part: Those days when it’s really slow and thinking of the bills that need to be paid.
Talk to our business services team today to find out what we can do for you.
firstcu.ca | 604.485.6206
westviewagencies.ca | 604.485.7931
POWELL RIVER LIVING • october 2014 •
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We understand that you don’t have time to wait around. Our business services team is based in Powell River, so decisions are made quickly for all your business banking, commercial insurance, and wealth management needs.
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Local business? So are we.
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Nominate someone for a Smile! Service Award by emailing the person’s first name and business name to info@discoverpowellriver.com or visit Facebook, or nominate them in person at the Visitor Centre at 4760 Joyce Ave.
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Mentor: Obligatory response: Steve Jobs.
The two were among those who won a Smile! Service Award last month.
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Best part of owning a small business: Being able to structure it around family/ personal time. I’ve learned over the years not to wait to do things (i.e. family trips, etc.) but to take advantage of the time I have now.
Motivation: I like to see people light up when they realize how easy Apple devices are to use.
June Tyrrell has a big smile for customers at A Step Above (above Quality Foods).