and other after-sales services, and accept bills payment of existing and new subscribers. The Sun Shop Satellite Branch in this one-stopshop will provide Smart and Sun’s existing and prospective subscribers access to postpaid line applications, bills payment, and prepaid transactions for both cellular and broadband services, ensuring that every value-seeking customer gets a convenient end-to-end experience of wireless services. With the opening of the Meralco Customer Center in BGC, more than 120,000 Meralco customers in Bacoor now have an alternative site for filing inquiries and service application. It will also improve service application processing since necessary LGU permits may be secured from BGC and submitted to Meralco in just one visit. “Meralco is very glad to be part of this partnership. This innovative concept of a one-stop-shop is a first among LGUs in the Philippines, and we are happy to support this worthy initiative,” said Meralco SVP and Head of Customer Retail Services and Corporate Communications Al Panlilio. “We hope to
put up more of these customer centers with other LGUs, as this is a perfect example of delivering better, more convenient service to our customers.” Complementing the services of utility partners PLDT, Meralco, Smart and Sun and the government agencies at the BGC, Bayad Center extends its overthe-counter services, enabling customers to claim remittance from other provinces and abroad, reload their mobile phones, book their domestic or international flights, and even secure their CTPL and/or micro-insurance policies in one location. “Bayad Center is owned by Meralco and together with PLDT, Smart and Sun, we are part of a bigger group, the MVP Group of Companies. All of us are one in bringing the service closer to our customers,” said Bayad Center President and CEO Manny Tuason. “Dito po sa Bayad Center, we don’t collect only for the top corporations but all the government agencies as well, such as SSS, Pag-Ibig, Philhealth, DFA, NBI, NSO, and more to come. Thank you to Mayor Strike Revilla for allowing us to bring our services closer to your constituents in Bacoor.” CC:
With Mayor Strike Revilla, center, are PLDT ALPHA RM Arlyn del Prado and CRB Government Head Ino Mandapat.
PLDT HOME Operations Head Ren Ren Reyes with Cavite CSOZ Head Arnel Guinto, Luzon Customer Serv Operations District VP Gerry Castro, and Retail Store Project Coordinator Mar Aguilar, from left, respectively.
The PLDT Bacoor SSC team with HOME executives.
PLDT executives with Mayor Strike Revilla and Congresswoman Lani Mercado.
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