With PLDT ALPHA Enterprise’s #MyNumber
Jollibee’s #87000 hotline now accessible nationwide
Flashing the A sign during the event are, from left: PLDT Product Manager Caloy Octavio, PLDT Enterprise Voice and Managed IT Category Head Fay Ocampo, Jollibee Call Center Delivery Specialist Jhaymie Pili, PLDT AVP and Head of Corporate Business Solutions Gary Ignacio, PLDT VP and Head of Corporate Relationship Management Jay Lagdameo, Jollibee, Jollibee Delivery Manager Val Abadesco, Jollibee Call Center Delivery Officer Vergel Sapo, and Jollibee Delivery Channel Officer Mina Sarreal.
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ith over 308 stores all throughout country, Jollibee now has a single hotline number through PLDT’s #MyNumber (hashtag my number). A first-of its-kind in the Philippines, the new hotline number centralizes the food
chain’s hotline system to a single easy-toremember number that starts with a hashtag followed by a fourto-eight digit vanity number. With its widest coverage nationwide, PLDT can ensure Jollibee’s customer satisfaction through landline calls free of charge and a lower per
“What we wanted was to have one national hotline that customers can easily remember and call, regardless if they are in Manila or anywhere in the country.” - manjie yap, jollibee vice president and national business channel head minute call cost to over 75 million Smart, TNT and Sun subscribers.
PLDT FVP and Head of PLDT ALPHA Enterprise Jovy Hernandez shakes hands with Jollibee to signify the partnership to further centralize the fastfood giant’s delivery hotline.
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“We are grateful that Jollibee decided to simplify their entire delivery hotline system through PLDT #MyNumber,” said PLDT First Vice President and Head of PLDT ALPHA Enterprise Jovy Hernandez. “The service is seen as a great way to help the company drive
more sales, further build its brand, and enhance the overall customer experience. We look forward to seeing Jollibee Foods Corporation’s other brands switching to a singular #MyNumber. Similar to its relevance on social media, we are confident that #87000 will trend very soon.” From the former division of home delivery hotline for