Playford Community Survey

ENGAGE AND LISTEN

City of Playford conducted its annual Community Survey with more than 1400 responses received from residents across Playford.

At City of Playford, we have a strong commitment to our community to understand, listen and engage with you better. One of the ways we do this is through the delivery of an annual survey to help us understand your experiences living, working, studying and visiting Playford.

In 2021, the survey attracted 1461 responses from all corners of Playford. All up, you shared over 5200 pieces of valuable feedback which is being used by teams in Council to make decisions and plan for the needs of our growing city.

Your feedback revealed the things you love about Playford, as well as some of those areas which may need attention to improve your experience in Playford.

What we heard in 2021:

• We found there were higher levels of positive sentiment amongst people who live in older areas of

Playford (such as the suburbs of Elizabeth, Smithfield and Smithfield Plains) and those aged 16-34 and 60 plus. • People who experienced frustration in Playford referred to the growing pains in their area, particularly

Angle Vale and Virginia. Here, people want to feel more connected through a planned and considered footpath network to improve neighbourhood liveability as new developments are built. • When asked about city appearance, there was strong acknowledgment Council is doing its best, however abandoned shopping trolleys and illegally dumped rubbish are having a negative impact. • When it comes to connecting with you, we found many knew where to get Council information, but people are still unaware of the range of services available to them. There was also a desire for more community engagement opportunities. • Our community said they would like Council to ‘stick to the priorities’ when it comes to building infrastructure, maintenance of the city and maintaining service levels – and through this survey we have been able to understand what is highly valued, as well as the pain points that need further investigation and investment.

Releasing these results is just the start of many conversations. Already, results have been shared with our Council, our staff – and now our community. We will continue to use findings by working with teams in service planning and making sure your thoughts and experiences about Playford are taken into consideration.

We would like to thank every respondent for completing the 2021 survey and look forward to sharing with you how we are using this valuable information over the coming months.

Head to playford.sa.gov.au/communitysurvey to read more about what Playford had to say and how we are using results.