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Six Insurance Jobs Needing Talent
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The Bureau of Labor Statistics says the insurance industry is going to have 200,000 new jobs by 2022. That’s not bad news. What is bad news is filling them. Right now the average insurance agent is at age 45. A 2012 study said fewer than 4% of millennials want to go into insurance. So the future looks bleak. Adding to the problem is the need for more technology professionals for an industry rapidly moving into the future. So that makes appealing to technology savvy millennials even more critical. The College for America recently picked six insurance professions that are going to be affected by technology and impacted by the lack of talent. Spokeswoman Melissa Goldberg — who penned the College of America study — said, “We’re thinking through career paths that an individual might take in the insurance industry, and it was very interesting to me to see that for all but one [of these six], we observed a fair amount of growth in demand. These kinds of occupations are not going away, but there is a large investment of money and time being made to make significant changes to them.”
The College of America report also said duties for CSRs are changing. Expertise in new communication skills — online chat, social media, email — are critical. Writing and communication skills and the ability to manipulate data are also more needed now than in the past.
Here is the list:
Insurance Agent
Customer Service Representative
• In 2012 there were 289,000 working as CSRs
• By 2022 there will be an increase need on that number of 8% • The average CSR salary is $30,580
• In 2012 the industry had 346,000 agents • By 2022 that figure will increase 12% • The average agent salary is $48,150
March 2016| Main Street Industry News | www.pianeia.com | 20