THE RIGHT TOOLS FOR ANY JOB

Maryville Tools offers friendly customer service and knowledge

MARYVILLE, Mo. — There are many businesses that preach friendly customer service, with many of those falling short. For nearly 17 years, Maryville Tools offers its customers a large supply of in-stock tools from someone who is an expert in the business.

The locally owned home for Milwaukee brand tools is as recognizable for its location as it is the brand of tools they sell. Since the fall of 2009, Maryville Tools has been located at the yellow building at 2126 S. Main in Maryville; it is the place to go for “Quality tools at discount prices.”

Initially a store that specialized in tools for the farm and mechanics when owner James Hassenkamp first opened their doors in December of 2006 at First and Main streets, Maryville Tools changed with the demands of the consumer. With many customers changing from the traditional electric tools, Maryville Tools quickly adapted to meet customer demand and began selling cordless impact wrenches, grease guns and power tools in general when they made the switch to selling Milwaukee brand power and hand tools.

They have quickly become one of the largest sellers of Milwaukee Tools in northwest Missouri and are known as a Milwaukee Tools “Command Center.”

“Our selection of in-stock Milwaukee Tools is pretty much hard to beat in the area,” James Hassenkamp said.

Hassenkamp is easily an expert in the tool field as he has been in the business for over 40 years starting when he began working in different tool stores in the Los

Angeles area in 1979 and from there he continued to gain experience and knowledge before becoming selfemployed in the tools sales trade.

James continues that self-employed model still today along with his wife Maryellen as they are the only full-time employees of Maryville Tools. The Hassenkamps’ son Kevin helps with the family business as well keeping the shelves stocked with high-quality tools.

Although Maryville Tools follows its slogan of “Quality tools at discount prices,” customers receive much more than that on every visit.

“You’ll be greeted with a smile, a friendly ‘Can I help you?’ and probably the most Milwaukee tools you’ve seen in one place for a long time,” James Hassenkamp said. “You’re always welcome to browse our store without sales pressure, and we are always ready to answer your questions.”

In an era where customers can order just about anything with a simple tap of their finger, James Hassenkamp knows that friendly customer service and having a wide variety and supply of tools is essential.

“We know that our entire existence is because of the customers that choose to do business with us, and we never forget that,” he said.

“A strong work ethic, putting in long working hours, and a strong commitment to customer service and support has contributed to our success.”

For all your tool and accessory needs go visit Maryville Tools at the yellow building located at 2126 S. Main.