E-SUPPORT SERVICE Introducing our new

If you would prefer to talk to us on the phone, turn to p60 for details of our Listening Line support service.

Drop us a line day or night, and we’ll get back to you within two working days. Think of it as an email ‘helpline’ – here to support you when you need it most.

We know not everyone is comfortable talking on the phone, and that sometimes you need to tell us about something that’s going on for you outside of ‘office hours’. That’s why we’ve set up this new online service, to help in a way that works for you

Our e-support service can assist you with:

• Emotional wellbeing

• Practical queries and problem-solving

• Signposting and connections

We’re here to help whether it’s a one-off enquiry, you need to get something off your chest, or you need ongoing e-mails to support you through a difficult time.

You’re not on your own.

Please note: We are not trained counsellors, and we cannot assist with individual medical advice. Your specialist PH team should always be your point of contact for queries of this nature. For anything else, we will always do our very best to help you – and if we don’t know the answer, we’ll try and find out! Our aim is to get back to you as quickly as possible, but please be patient during busy periods.