THE PATHFINDER
REPORT October 2021
IN THIS ISSUE 2
CHARTING THE COURSE Maybe It’s Time to Rethink a Few Things
5
FINDING YOUR PATH The Customer Service Conundrum
8
GUEST FEATURE Putting Higher Interest Rates into Perspective
10
ZEITGEIST: NEWS HIGHLIGHTS
11
TRAILBLAZING Red Hawk, Castle Rock (Denver), CO
13
NOTABLES AND QUOTABLES Collaboration