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CONTENTS 5

NOTES FROM CARMEN

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BUILDING BETTER RELATIONSHIPS WITH VETERINARIANS BY IMPROVING REQUIREMENTS

11

PET CARE PRO SCENE (AND BE SEEN)

15

QUICK LIKE A BUNNY Fast rabbit basics for pet care providers

19

EVERY DAY SAFETY Safety (in general)

22

THE FIVE CONCEPTS EVERY PET CARE PRO SHOULD KNOW

25

BOOK CLUB

26

EQUITY, DEBT, AND THE FINANCING PROCESS Preparing your business for growth

29

THE IBBYS

30

WHAT’S THE RIGHT WAY TO CLEAN THE AIR? Sprays? Ozone? Ionizers? UV?

34

ASSOCIATION NEWS BRIEFS

35

CYBER SAFETY FOR PET CARE BUSINESSES

COVER PHOTO OF BUBBA COSTELLO Bubba Costello photographed at Best Friends Fur Ever in Cockeysville, Maryland, a member of IBPSA. Bubba is reportedly very helpful in his playgroup and a favorite daycare assistant. To help the handlers dry off his friends, he enjoys tugging towels off the shelves when everyone comes inside from swimming or playing. He also plays a key role in filling the pools in the summer. Bubba’s pool process entails filling the pool for a few minutes, then splashing the water out. Then fill. Then splash out. Repeat as necessary.

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Profile for IBPSA

Pet Care Pro Quarterly - Q1 2019  

The online magazine of the International Boarding & Pet Services Association (IBPSA). With business news, trends, and insights for smart pet...

Pet Care Pro Quarterly - Q1 2019  

The online magazine of the International Boarding & Pet Services Association (IBPSA). With business news, trends, and insights for smart pet...