BIG
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sion, to be curious, to have an open mindset, to welcome diverse thinking, feedback and challenge. Our senior teams are undertaking diversity and inclusion immersion sessions, to equip our leaders with the knowledge and understanding that will enable them to reflect on how they will personally act as role models and champions. We are immensely grateful to our employeeled Diversity & Inclusion Networks for their support and commitment to creating positive cultural change.
How do you see the larger HR tech and work tech scenario today? Can you give us an overview of how JLR is embracing HR and work tech such as people analytics? This will be absolutely fundamental – we are building the HR Data and Technology team and putting it at the heart of the func-
Some of the themes that have emerged from the pandemic suggest that successful leaders will place more focus on diversity and inclusion, employee well-being, company purpose, and the growing role of technology in the workplace Nevertheless, as a global, multicultural organization, we know our work in this space has just begun. We are on a continual journey of improvement in order to foster a culture that is representative of our global customers and the societies in which we live; a culture in which every one of our employees can bring their "authentic self" to work and reach their full potential. The job of the Executive team and every leader and
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manager is to create an environment that enables this. The role of every employee is to actively contribute toward this.
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tion. The vision is to enable "next-generation shared service"; an end-to-end connected digital experience for employees, where they can interact with all the core service propositions on their terms - and in their time. This will enable us to refocus what we do and turn the shared service proposition into a data and technology-led proactive capability that drives everything we do in HR – it will be the engine room for the function.
One important lesson (personal/professional) that you have learned from this pandemic? The overwhelming emotion I feel as I look back over the last 18 months is pride. Despite the most incredible challenges, the Jaguar Land Rover team has pulled together and continues to pull us through, delivering outcomes we would not have thought possible at the start of the pandemic. Little could we ever have imagined, when we first implemented our COVID19 safe working protocols, that we would still be working under many of these constraints over 18 months later. I know it’s been a tremendously challenging time for everyone. Whether working from home or working on-site, we've all had to deal with huge amounts of change and uncertainty, as we’ve never experienced before. Many of us have also had to deal with the enormous, and painful, loss of friends and loved ones. My heart goes out to all those affected. Working during the pandemic has, at times, stretched us all to our limits. I could not be prouder of our global Jaguar Land Rover family for all they have done, and continue to do, to keep our business operating successfully under the most challenging of circumstances.
