I N TERVIEW
People are key to your digital transformation project: ICAEW's Mark Billington Businesses should not expect a “big-bang” style change overnight but instead, strive to accomplish small and continuous improvements over time, which will provide greater agility for organizations to respond to changes, says Mark Billington, Managing Director of ICAEW, while talking to People Matters about purposeful transformation By Mint Kang
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ransformation of various kinds is a popular buzzword, especially in times of change. But transformation is an intensive, comprehensive effort that involves the entire organization from people to processes to policies to culture. What are the key components to take into consideration? People Matters asked Mark Billington, Managing Director of ICAEW International, for his perspective on transformation and innovation. ICAEW is a global professional body for chartered accountants, and he also shared some thoughts on how a profession can be involved in, affected by, and respond to transformation.
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| APRIL 2021
