Volume 4
WHAT’Snew
Number 4
February 20, 2015
Pennsylvania Hospital
OW e I G h RN
the Love
When Corvette Johnson’s water broke just 21 weeks into her fourth pregnancy last fall, she was rushed to a local hospital, where she says she was told to terminate her pregnancy. Instead, she sought help from the high-risk pregnancy experts at Pennsylvania Hospital, where she spent the next two and a half months in the Antepartum Unit (APU), which provides specialized care for women experiencing complications of pregnancy, including premature labor, pregnancy-induced hypertension and gestational diabetes. “Our goal was to get her to 34 weeks and for her to have a successful delivery,” said Corrina Oxford-Horrey, MD, director of Obstetrical Services.
Inside PAH Quality & Safety Award Winners 2015.........................2–3 News from Around Penn Medicine.......................2–4
Corvette spent the next two and a half months at PAH. One of the hospital’s longest APU patient, she underwent intensive monitoring and “expectant management” — receiving antibiotic therapy and steroids to aid her baby’s development. “Long-term patients like Corvette become a part of our family,” said Ruth DiLeo, BSN, RNC-OB, nurse manager Labor and Deliver, APU, and PETU. “While they are in
the hospital they still have to figure out how to negotiate the rest of their lives and our nurses support them through this process the whole time. With a patient like Corvette you realize, if she weren’t in the hospital, she would be enjoying the usual pregnancy experiences, like a baby shower. So we wanted to be sure she got to celebrate.” All of the staff — doctor, residents, nurses, OB technicians — chipped in for Corvette’s shower. APU nurse Rhonda Whitaker and OB tech Madeline Goodlin coordinated the event making sure there were plenty of refreshments, decorations, flowers and of course — a big cake. Being right before the holidays, staff also generously chipped in for gift cards for Corvette and her three children at home. We’re happy to report that Corvette made it to her 34th week mark and gave birth to a healthy baby boy, Jibrael Muhammed.
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PAH Qu ality & S afety Award W i nn e r s
2015
The UPHS Quality and Safety Awards are longstanding opportunity for our hospital teams to formally celebrate their achievements in quality and patient safety over a 12 month period. This Award is designed to acknowledge UPHS departments who have exhibited leadership and innovation in activities that ensure high quality clinical outcomes, patient satisfaction, patient safety, and cost efficiency. Winning applications are reviewed and selected by a multidisciplinary committee — there were 111 submissions for 2014 — using a standard scoring methodology. Winning teams were officially awarded at a ceremony in January. Congratulations to all the PAH winning teams and to our colleagues throughout the UPHS!
PAH QUALITY & PATIENT SAFETY AWARD The Development of a Patient Care Technician Focused Certified Falls Prevention Advocate Program to Reduce Falls with Injury on a Medical Surgical Unit Courtney Cassidy, MSN, RN
Patricia McGuire, BSN, RN, CMSRN
Mary Del Guidice, MSN, BS, RN, CENP Deborah Drayton, MSN, RN, CMSRN
Jessie Reich, MSN, RN, ANP-BC, ONC, CMSRN
Kathryn Farrell, MSN, RN
Jermica Taylor, PCT
Tonya Johnson, DNP, RN, CCRN, NEA-BC To see all winners and submissions to the 2015 UPHS Quality & Safety Awards, visit: http://uphsxnet.uphs.upenn.edu/ceqi/safety/awards/.
News from Around Penn Medicine Penn Medicine Opens Pavilion for Advanced Care at PPMC Last month, Penn Medicine’s newest facility, the Pavilion for Advanced Care (PAC) at Penn Presbyterian Medical Center (PPMC), opened its doors. Once the $144 million, six-story, 178,000-squarefoot building is fully occupied later this winter, clinical teams from an array of critical care and surgical specialties –– including neurocritical care and heart and vascular intensive care –– trauma/ emergency services, and radiology will come together in the stateof-the-art space. In addition to the 40 inpatient critical care beds in the new facility’s upper floors, Penn Medicine’s Level I Trauma Center relocated to the PAC from its home at the Hospital of the University of Pennsylvania, and the space also expands PPMC’s Emergency Department. Penn Medicine’s Trauma Program treats more than 2,200 patients with life-threatening injuries per year, including severe falls, motor vehicle and motorcycle accidents, and violent crime injuries such as gunshot wounds and stabbings. The new trauma center includes a five-bay trauma resuscitation area with integrated imaging capabilities and designated operating rooms. To ensure the quickest
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PAH OPERATIONAL AWARD Improving Notification and Documentation of Patient Deaths Soumya Bollampally, DO
Joseph Milano, MBA, PA (ASCP), HTL
Amanda Brock, BSN, RN, OCN, CMSRN
Kathy Nasci, MD
Patrick Donnelly, MS, RN
Linda Sinisi, BS
Meg Dougherty, BSN, MBA, RN Erin Gange, BSN, RN, CCRN
Rhoda Sulzbach, MSN, CRNP, ANP-BC, FNP-BC
Maria Joyce, BSN, RN
Shelli Thomas, MS, BS
Andria Mayberry
Mary Ann Timmons
PAH HONORABLE MENTION Keeping our Babies Safe: Spotlight on Infant Falls Debi Ferrarello, MSN, MS, RN, IBCLC Amanda Gross, BSN, RN Marybeth Lahey, BSN, RN, NE-BC Susan Meyers, MSN, PNP, RN Corrina Oxford-Horrey, MD Allene Pulsifer, MSN, PNP, RN Kara Spencer, MSN, WHNP, RN Annelies Wood, MSN, WHNP, RN
care when every minute counts toward the chances of survival, a new helipad on the roof of the PAC, equipped to melt snow and fight fires, is connected to an elevator that takes the PennSTAR flight team from the helipad to the OR or trauma resuscitation unit in seconds. Planning for the Pavilion for Advanced Care involved work by hundreds of staff and leaders spanning 37 unique departments and divisions across Penn Medicine during the three-year planning process for the new facility.
Penn’s Perelman School of Medicine Opens New Home for Medical Education With the opening of the Henry A. Jordan M’62 Medical Education Center, the Perelman School of Medicine at the University of Pennsylvania has expanded its urban campus
with an innovative new facility that’s redefining medical education for 21st century doctors. Just steps away from the Smilow Center for Translational Research and the Perelman Center for Advanced Medicine, the Jordan Center is among the first in the nation to fully integrate education facilities with active clinical care and research lab space, placing students in the midst of the dynamic practice of medicine. The opening of the new facility is a highlight in a year of celebrating the 250th anniversary of the nation’s oldest medical school. “With its prime location, the Henry Jordan Center will continue Penn’s tradition of close collaboration between faculty and students, and support the Perelman School of Medicine’s mission to embody the highest standards in education, research and patient care,” said J. Larry Jameson, MD, PhD, dean of the / / / Continued on page 4
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TJC Corner Staying in a State of Perpetual Preparedness The Joint Commissions (TJC), the independent, not-for-profit organization that accredits and certifies more than 20,500 health care organizations and programs in the U.S., is due to inspect PAH any day now until April 20. Keep on the lookout! TJC’s visit with us will be announced at 7:30 a.m. the morning of their arrival. Surveyors will be here for five (5) days beginning at approximately 7:45 a.m. each day. Staff will receive a notice of TJC’s arrival through the Emergency Notification System and via email through the “Site PAH All Members” group.
News from
Around Penn Medicine / / / Continued from page 3
Perelman School of Medicine and executive vice president of the University of Pennsylvania for the Health System. The three-story, 55,000-square-foot Jordan Center will maximize the power of the Perelman School of Medicine’s pioneering learning model, an integrated, multidisciplinary curriculum which emphasizes small-group instruction, selfdirected learning and flexibility. Now, from their first day, students will share space with faculty researchers and clinicians as they engage in the team-based curriculum that has helped the medical school remain in the top 5 U.S. News & World Report best medical school rankings for the past 17 years. The $38 million Jordan Center will offer stateof-the-art technology, including high-tech recording and simulcast capabilities to support global conferences, telemedicine, and creation of online courses and lectures available to millions across the globe. Such technologies will facilitate constant collaboration between Penn Medicine laboratories and other schools, centers, and institutes. Two 3,000-square-foot flexible, technologyrich learning studios can be converted into two or four smaller spaces, and an additional eight wired classrooms form the core of
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Here are some interview tips to help prepare for TJC’s upcoming visit: • Listen carefully to the question the surveyor
is asking. • If you don’t understand the question, ask the
surveyor for clarification before responding. • Be prepared to retrieve documents to
support your answers if necessary. • If you don’t know an answer, tell the
surveyor honestly that you don’t know but that you do know where to find the answer — then find it.
Remember to… …Keep a keen eye out for hallway clutter, dirty and dusty surfaces, and proper O2 Tank storage and transport. …Contact Environmental Services for routine requests (trash removal, spill, rugs, curtains, exterminator) at x3235 from 7:30 a.m. to 4 p.m. During off hours, call the EVS 24 Hour Hotline at x3930 …Look for the following button on the PAH Intranet page to access the Somas electronic system to report work orders to Engineering Services:
• Stay calm and don’t become defensive
— turn an uncomfortable situation into a positive experience by taking advantage of the surveyor’s role as an educator and consultant. • Try to avoid words like “never” and “always”
— speak to your usual standard of practice. • When answering questions it is sometimes
helpful to give a “real life” example that illustrates how you have used your practices and processes successfully. the educational space. The Jordan Center also features a rooftop patio and garden, numerous team learning spaces, and the Joseph and Loretta Law Auditorium and Law Family Pavilion .
Engineering Request …Sweep! Is your unit performing a daily “Ten Minute Sweep” for survey prep? This 34 point check off list literally takes no more than ten minutes to complete and is being adopted as a “best practice” to continue after TJC survey. The list is found under the Survey Prep Tools section of TJC page on PAH’s Intranet. Questions? Please contact Marian LordGartner, MSN, RN, at marian.lord-gartner@ uphs.upenn.edu, x7722 or 215-300-6761.
WHAT’Snew
Philanthropy from graduates played a large role in funding, with more than 250 gifts from alumni and friends. The University of Pennsylvania Health System also contributed matching funds to support its partnership with the Perelman School of Medicine.
EDITORIAL STAFF
The building is named both in recognition of the legacy of the late Henry A. Jordan, who was a Perelman School of Medicine faculty member and alumnus, and in honor of the Jordan family’s support of the center.
ADMINISTRATION
The newly erected Jordan Center is the first major renovation to Penn Medicine’s educational facilities in more than three decades. After nearly 100 years east of the Schuylkill River, occupying different parts of Old City and Washington Square, the medical school moved to its current location in West Philadelphia, where it grew over the next 150 years into what we see today.
Olivia Fermano Editor and Photographer Pamela Furches Design Graphic Design Barry Ogburn Photography Susan E. Phillips Senior Vice President, Public Affairs Holly Auer Director of Communications Sally Sapega Director of Internal Communications Contact What’snew at: Department of Communications Pennsylvania Hospital Philadelphia, PA 19106 phone: 215.829.6799 email: olivia.fermano@uphs.upenn.edu WHAT’Snew is published biweekly for PAH employees. Access WHAT’Snew online at http://news.pennmedicine.org/inside/whats-new/.