Case Study | 1
Humber River Hospital A large Canadian medical facility relies on the Stratus ® everRun ® downtime prevention solution for always-on video security management Humber River Hospital is one of Canada’s largest acute care hospitals, serving a catchment area of more than 850,000 people in the northwest Greater Toronto Area. North America’s first fully digital medical facility, Humber River Hospital leverages the latest technology to deliver a seamless, paperless, and connected experience for patients, staff, and clinicians. With a capacity of 656 acute inpatient beds, including 48 critical care beds, the hospital has 3,400 staff, approximately 600 physicians with privileges, and over 1,000 volunteers who are focused on patient satisfaction. The hospital has formal affiliations with the University of Toronto and Queen’s University Medical Schools. A number of Humber River’s programs and services have been, and remain, recognized provincially, nationally, and internationally. The challenge Seeking to move beyond the limitations of aging technology and building infrastructure, Humber River Hospital opened a new state-of-the-art facility at Keele Street and Wilson Avenue in October 2015. The culmination of 15 years of planning, the facility showcases the hospital’s commitment to cutting-edge technology and innovation as well as its dedication to providing high-quality care and an exceptional patient experience. In order to protect the hospital’s patients, staff, and property, facility plans included installation of a best-in-class video security system across the healthcare complex.
Round-the-clock video monitoring is essential in a hospital setting to ensure safety, deter and investigate criminal activities, and expedite responses in code yellow and code amber situations. Recognizing this need for constant vigilance, the consultant who prepared the hospital’s security system specifications included a requirement for no more than one minute of downtime per year. Johnson Controls won the contract to commission and install the security systems according to the hospital’s predefined specifications. The contract stipulated that Johnson Controls would face significant penalties in the event that the security systems were down for more than 60 seconds per year. Therefore, the pressure was one to select the right video surveillance management solution and find a way to keep it up and running continuously.
www.stratus.com