2020 2020ANNUAL ANNUALREPORT REPORT
STORIES
15
STRENGTHENING FAMILY PRACTICE
The response from Pegasus member general practices to COVID-19 has shown that new ways of working can be beneficial to patients and to practice sustainability. Data collected over the past months has shown that practices that are on the Health Care Home journey are more resilient and able to adapt more quickly to change. This year we have introduced Hikitia, our Strengthening Family Practice programme, which builds on the improvements many practices have already made, and is aligned with the Health Care Home philosophy. The programme is being piloted in several practices. Pegasus team members work through the programme in partnership with practices, making each module easy. Hikitia aims to make practices more resilient, through helping improve business efficiency and sustainability, while focusing on delivering patient care in a variety of new ways that value clinical and patient time, and improve the experience for Photo: Well Child Check in General Practice
both.
