Manager’s guidebook on intranet redesign projects
departments are powerful or which have vested interests to own the intranet. For example, if the HR department has the most content on the intranet, it will be unwise to leave them out of the meeting.
During the meeting, don’t forget to list down the importance of being an intranet owner and the responsibilities that come with this role. Don’t be surprised to find that multiple departments may agree to form a steering committee to own the intranet. If this is the case then you need to find out how the responsibilities are going to be shared.
Resources •
StepTwo: Who should own the intranet? (http://bit.ly/n5Orwc)
•
Prescient Digital: Intranet Governance: Ownership, Management & Policy (http://bit.ly/3lormy)
Develop a strategic vision What it is A strategic vision is a short document that gives direction to the intranet. It should, at its very least, help the business stay focused, and at its very best, help the business excel. All subsequent actions related to the intranet should stem from this strategy.
Why you need it The vision document forms a base of reference for all discussions on the intranet. Because the intranet owners have endorsed the document it becomes a valuable reference when debating design decisions, features and functions. Without a strategic vision, you may find yourself in discussions where the base reference for the intranet redesign keeps shifting, sometimes jeopardising the entire 2011 PebbleRoad Pte Ltd
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