Peninsula Conflict Resolution Center Annual Report 2013-2014
The roots of all goodness lie in the soil of appreciation for goodness. Dalai Lama
EMPOWERING PEOPLE
BUILDING RELATIONSHIPS
REDUCING VIOLENCE
From our Executive Director
This past year, with the help of our dedicated staff and volunteers, PCRC has continued its trajectory of growth and expanded its reach. We have employed a multi-pronged approach to bring people together and support them in their communities. In May, we hosted the Pacific Islander Violence Prevention Conference, bringing together 300 community leaders and service providers from across the country and internationally. Continuing a vital tradition and cementing the reputation of PCRC as the vanguard in conflict resolution, PCRC also hosted, ADRx: Innovations in Reducing and Resolving Conflict in Our Communities, a conference bringing together thought leaders in their fields on the subject of conflict resolution. We had a packed house full of community leaders throughout San Mateo County, including law enforcement, judges, partner organizations and committed individuals who came together to learn about a variety of subjects, including using improvisation to reduce conflict, mediating using social media and technology and new methods for diffusing tensions in conflict situations. We have expanded our reach with youth, adding new sites for our school-based programs and new sessions for our Youth Service Center program. For example, the MANA Program, which supports academics as well as leadership development for Pacific Islander youth is now in two schools ,and two more are in the pipeline.
While our staff and volunteers see first-hand the impact of their efforts on the lives of the people they reach every day, one of the most significant validations of the important work that PCRC does came from our peer organizations. We were recognized as a finalist in Building Vibrant Communities: Activating Empathy to Create Change by Ashoka Changemakers and the David & Lucile Packard Foundation. We were chosen by a panel of experts as one of 23 organizations out of several hundred that applied, who have succeeded in activating empathy in their communities, throughout the region. As a finalist, we will be attending a summit at the Foundation, which will focus on scaling impact and building capacity within PCRC and galvanizing a local movement around empathy. At PCRC, our history speaks powerfully to our present, and it calls us to our future, a mission and agenda worthy of our founding staff and board members, and those community members who have placed their faith in this organization and its abiding commitment to a cause that remains both urgent and timeless. We thank you for being one of those people, and we invite you to join us in building our communities and shaping the future of San Mateo County in the years ahead.
PCRC Parent Project Graduates
Clients and Programs PCRC served over 15,000 individuals in FY 2013-14 ● 512 received Community Mediation services ● 96 received family mediation services ● 150 received complex mediation services ● 415 received information and referral services ● 120 received facilitation services ● PCRC conducted over 500 trainings. Empowering Youth Initiative served over 75 youth, 90 parents/families and 40 school staff ● served youth, ages 11-18 housed at San Mateo County’s Youth Services Center (YSC) and their families, with specific emphasis on the following cities: East Palo Alto, East Menlo Park, Half Moon Bay, Pescadero, and Redwood City ● 100 youth participated in a 10-session Probation Facilities leadership series and all of the youth and 15 parents/families participated in re-entry conferences ● 525 youth, 150 parents/families and 25 community members attended the annual MANA conference, in 2013. Engaging Communities Prevention Partnership served over 200 youth and 582 community members ● 30 facilitation groups were convened to address violence in South San Francisco ● 928 youth and 535 parents and community members attended leadership classes ● 40 youth and 240 parents attended Parent Project classes ● 10 youth and 600 parents participated in the Libre program ● 595 youth and 700 parents participated in the Strengthening Neighborhoods Program.
Strengthening Families served over 700 parents/families participated in services ● 480 youth enrolled in family resources ● 1,308 parents/families received referrals for family resources, with 492 receiving consultations and 301 enrolling in family resources.
Age
Race/Ethnicity
1% 5%
3%
4%
African American/Black
18%
0-12
Asian/Pacific Islander
40%
13-18
20%
Hispanic/Latino
31%
White (Non-Hispanic)
19-24 25-39
Multi/Biracial
38%
35%
5%
40-54 55+
Gender 1%
Income
1%
3%
Female
46%
Male
52%
Low
32%
Medium Intersex Transgender
65%
High
Financial Review Revenue from Programs 4%
As the chart illustrates, PCRC’s revenues come primarily from the public sector. We have robust relationships with many city agencies and have been expanding our work with school districts. PCRC has been fortunate to receive significant public funding; however, in many cases, public funding has not kept up with the cost of providing services.
Overall, PCRC showed a modest positive balance at the end of the fiscal year. While this was a step forward from the prior year, we continue to experience major deficits in areas such as salaries, where we have trouble staying competitive, and programs, which are significantly under-funded.
Revenue from Investments 0%
Direct Contributions 20% Donated Good/ Services 3%
Revenue from Government Agencies 58%
Sources of Funding
Revenue from Government Agencies Direct Contributions Government Grants Non-Government Grants Revenue from Programs Donated Goods/Services Revenue from Investments
Non-Government Grants 5%
Government Grants 10%
$ Amount
$921,431 $320,750 $162,490 $82,000 $70,000 $38,750 $1,500
Community Revitalization Project of North B Street, San Mateo
Volunteer Spotlight: Ken Koval
Volunteers are the heart and soul of the work we do, and also help us spread the word about our initiatives and services. This year, we recognize long-time volunteer, Ken Koval, for his many hours of service in community mediation and his leadership in initiating a volunteer outreach effort. Ken knew that outreach was key to keeping case referrals rolling in and approached us with a detailed plan for recruiting, gathering input and developing a team of committed and trained volunteer outreach ambassadors.
We were fortunate that Ken had time to spare. After 25 years as an IT manager and director for a Fortune 50 company, Ken was busy running his own executive and leadership coaching business, helping individuals and small companies resolve workplace conflicts.
When he began volunteering with PCRC in 2008, he shared that he was passionate about helping people resolve conflicts and gain clarity about their options. Since then, he has mediated numerous community and family disputes and is also an experienced facilitator. In his former role as director of a customer relationship management group he was frequently called upon to help dissatisfied parties improve their collaborations. Over the years, Ken got good at making things happen as well as motivating others to do the same. He describes himself as “calm, methodical and relentless,” qualities we can certainly use, as our outreach work is never done.
Ken grew up near Chicago and moved to San Francisco in the early 80’s, where he met his wife, Nancy. They settled in Burlingame and raised their daughter Kelly, who now lives in Santa Cruz. Ken is also an avid backpacker and bicycle enthusiast.
We’re grateful to Ken for his generous time as a volunteer mediator, and we’re delighted that he’s offered to lend his executive skills and can-do attitude to lead this important outreach effort for our organization.
Volunteer Opportunities
Volunteers are essential to the success of PCRC.
Mediator: Guide parties through PCRC’s four-step process as one member of a two- or three-person panel. Help people work through disputes and turn their conflicts into opportunity. Intake: Provide a warm and friendly introduction to the mediation process and PCRC. Guide interested parties through the intake process, explain next steps and provide a warm handoff to one of our staff. Facilitator: Help people have more meaningful and inclusive conversations. As a neutral-third party, ensure all voices are heard and groups stay on track to get the most out of their meeting. Office: Help with special projects and events, answer phones, and be a welcoming face for clients and staff. Our office volunteers make PCRC run smoothly so we can better meet the needs of our community. Other opportunities include Case Developer, Outreach, IT, Data entry, Database management, Event Planning, Fund Raising, and Program Specific
Visit our website www.pcrcweb.org for more information about volunteer opportunities and application.
PCRC’s generous Donors (July 1, 2013 to June 30, 2014)
PCRC acknowledges the generosity of our donors, without whom the work we
Over $5,000
Agape Foundation Charitable Trust Atkinson Foundation Bohannon Foundation Cargill Katherine Fisher – Danford Foundation Franklin Templeton Investments Hurlbut-Johnson Trust, an advised fund of the Silicon Valley Community Foundation International Brotherhood of Electrical Workers Michele and John McNellis Kathi and Steven Minden Noble Solutions Inc. Silicon Valley Community Foundation Sobrato Family Foundation
$1,000-$4,999
Leslie Airola-Murveit David Amann Dean Bagley – Accountancy Corporation Toni Barrack John Bejarano Gerard and Nathalie Brossard Deb Brothers – Cargill Jennifer Bullock and Matt Humphrey William Bill Butler – WL Butler Construction Warren Dale Barbara Evers – Borel Bank & Trust Company Jerry L. Harris – The Herbst Foundation, Inc Michael Hon Joshua Hugg Jacqueline Kane Steve Kane Susan Manheimer Hon. Kevin Mullin Greg Munks – County of San Mateo Sheriff’s Dept. Valerie Powell Patti Price Michele Rosen Ric Rudman San Mateo Credit Union Lionel Traubman – Jewish Palestinian Living Room Dialogues Paula Uccelli – The Peter and Paula Uccelli Foundation Hyrum Ungan David Vallerga Alejandro and Michelle Vilchez
$500-$999
Curtis and Maryvonne Abbott Anne K. and David M. Bernstein Patricia Brown Eucalyptus Associates, Inc. Theodore Geballe William Gekakis Debra Gerardi Juan Negrillo Dale Young
$250-$499
David and Alexandra Frank and Kathy Bartaldo – United American Bank Christopher Beth Russell Brunson Ellyn Corey David and Nancy Crabbe Gino Gasparini Barry Jolette – San Mateo Credit Union Georgi LaBerge Chief Susan Manheimer – San Mateo Police Dept. Sheila Purcell – Superior Court of San Mateo County Eric and Isabelle Senesi Rod and JoAnn Sockolov Hon. Jackie Speier Eugene Thiers Woodside Road United Methodist Church
do would not be possible. We apologize for any unitended omissions.
$100-$249
Suzanne Amato Dr. Robert Bell Joanne Bond Janet Borgens Milt Borgens Joseph Bunker Robert Carter Mike Claire Kaye Crawford Arne and Carol Croce Walter Day Alain Debugt Barbara and John Evers Hal Forbes, Esq. Sanford Heisler Jon Kaufman Dennis Kay Shabbir Latif Mark Leach – IBEW Local 617 Nadine Levin-Abrams Helen Lomas James Madison Margaret Marshall Bernie Mellott Guillermo Morantes Eugene Mullin Ana Navarro Richard Nice Steve Penna – The Spectrum Magazine Barbara and Jerry Pierce Danita Robinson Paul Scannell Bernadine Scoles Dr. Cynthia Simms – San Mateo-Foster City School Dist. Susan Swope – The Information Security Forum Nico Tuason Donna Vaillancourt – County of San Mateo Donald Whitley – San Carlos Rotary Club Paul Witten
Under $100
Valerie Alsip Robert B. Barrett and Linda E. Atkinson John and Mary Ann Basler Beth Bhatnagar Evelia Chairez Lourdes Curini Mario De Leon Evelyn Deras Sylvia and Steven Din MK Emery Gregory and Sandy Franchi Karen Herrel Mary Howard Ianthina Hugg Ester and Anthony Kozaczuk Phyllis Kritek Anna M. and Jay C. Kuhre David E. Laurance – Beechwood School Gustavo Lopez Chia Mara James and Joan Radov Martin Bernie Martinez Douglas McGlashan Chris Mora Linda Pershing Dr. Robert Robson Carlos Romero Carolyn Rosenblatt Colin Rule Alicia Santamaria Jan Schachter Dracy Silva George Smith Ann Swanberg Rudie Tretten Carolyn Cammie Vail Gauthier and Nathalie Vasseur Arleene Velayo George Westermark Jose Yap
PCRC Staff Michelle Vilchez Zehra Vahanvaty Jennifer AcuĂąa Brittany Afu Fernando Aguilar Nellie Alberdi Celia Benavides Anne Bers Cecilia Canale Renee Castro Evelia Chairez Ailao Eliapo Carla Garcia Keisarina Hafoka Ei Ei Khin Gustavo Lopez Ramiro Maldonado Cindy MarroquĂŽn Josh Martinez Seini Mateialona AddieRose Mayer Ivette Melendez Fabian Montes Aida Negron Malissa Netane Thomasina Russaw Agnes Tulpulotu Juliet Vimahi
PCRC Board of Directors Steve Kane, Chair Joshua S. Hugg, Vice-Chair Peter Daniel, Treasurer Toni Barrack, Past Chair
John Bejarano Roy Cunha Brasil Gerard Brossard Warren Dale Debra Gerardi Comm. Kathleen McKenna (Ret.) Juan Negrillo Diana Oliva-Aroche Mauricio Palma Alexandra Pastor Dani Robinson David E. Vallerga Jimmie E. Wilson
Peninsula Conflict Resolution Center 1660 So. Amphlett Blvd. #219 San Mateo, CA 94402 T 650.513.0330 F 650.513.0335 www.pcrcweb.org
PCRC Advisory Council Dean Bagley Florence Beier John Blackman Irma Compton Arlie Ferguson Jeff Gee Gary Goldberg Rabbi Marvin Goodman Arlen Gregorio Jerry Harris Sanford Heisler Donald Horsley Rod Hsiao Peggy Jensen Ester Kozaczuk Vivian Kral William Kwong Nadine Levin Susan Loftus Melissa Lukin Jim Madison Susan Manheimer Honora Miller Kevin Mullin Ana Navarro Valerie Powell Elizabeth Proctor Sheila Purcell Cathy Rincon
African American Advisory Council Pastor Paul Bains Gloria Brown Russell Brunson Sherinda Bryant Marcus Clarke Reginald Duhe Rev. Larry Ellis Rev. Mary Fraizer Milton Reynolds Shawneece Stevenson Lorna Strachan