Welcome book 2014

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Chaplain 440-2819 08821 0750-2819 Social Work Services (Vilseck) 476-2100 Safe haven (Frauenhaus, in Murnau) – 08841 - 5711 - for women and children; Open 24 hrs. If you get a recording when you call and you don’t understand, please contact the TRICARE Office for assistance. Our options for medical and dental care include:

1) Mittenwald Bundeswehr Medical & Dental Clinic(s) – This is a German Army Treatment Facility that provides general medical care for patients >12 years of age. Treatment is FREE OF CHARGE for U.S. ID card holders including civilian employees and their family members living and working in Garmisch – NOT for retirees or visitors. They do not have Physical or Occupational Therapy services, optometry, or specialty care. If a patient requires specialty care, the patient can be referred to a specialist within their (German) military medical system, but the patient will incur no costs for OUTPATIENT care. If a patient requires inpatient care, they may go on the economy (where they will be responsible for the bill or TRICARE will cover the bill for TRICARE Prime patients), or they may be referred to the Bundeswehr Krankenhaus (German Army Hospital) in Ulm, where the patient will only have to pay a small fee daily for meals . Effective 1 September 2013, all authorized Garmisch personnel and their Family members using the Mittenwald medical and dental clinics will need a letter of authorization issued by the Passport & ID Card Office (bldg 203) to receive care. The TRICARE representative will carry your letter(s) to the Mittenwald clinic. The letter(s) will remain in your medical file until needed and/or they expire. To make a same-day appointment, call @ 0700. To get an appointment within a week, call after 0900. Please keep in mind, that, while the providers understand and speak English, as they study it for several years in school, not all the booking clerks may. If you would like assistance booking an appointment, please contact the TRICARE Office. Dental Clinic Sick-Call starts at 0730.

See the strip map in this guide for directions to the Edelweiss Kaserne where the clinics are located. 2) Landstuhl Regional Medical Center – These facilities may see Garmisch patients on a space available basis. 3) Vilseck Medical Clinic – Visits are offered by a team of providers from the Vilseck Clinic. General medical care is available including immunizations and Health Assessments required by DoDDS and Child Youth & School Services programs. No ancillary services (lab, radiology, pharmacy) are available. DOD Civilians are pay patients, and may be seen if space is available. Please come to the TRICARE Office for in-processing and to be sure you have access to care. Watch the Community Newsletter for information on their next visit. 4) Care on the Economy – Active Duty service members and their families are enrolled to Garmisch (a TRICARE Prime Remote site), and must use the services of International SOS, a health care-finding agency, if the clinic at Mittenwald is not used. Be sure to come to the TRICARE Office for in-processing and more information. The TRICARE Office maintains a list of providers on the economy who are willing to see American patients. Please keep in mind that, regardless of insurance coverage, patients are responsible for their bills. For

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