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ELIO’S EXPANDS

HAWKS LOGO UPDATE

NIAGARA HEALTH EXPO

AMBASSADOR PROGRAM

NEW CLINIC IN PINE ST. PLAZA pg. 2

Rev. Ken pleased by Hawks logo update

One stop shop event for healthcare pg. 3

Promoting great customer service. pg.1

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CO MM UNIT Y NE WSLE T TER P UBLISH ED BY PAUL C A R FAG N I N I

THOROLD AMBASSADOR PROGRAM CHANGE FOR BLACKHAWKS LOGO Local business can TAP in to higher profits by joining a new program in collaboration with the Combined Chairs Alliance and the City of Thorold. With leadership by the City of Thorold, representatives of the Thorold Business Improvement Area (BIA), The Greater Thorold Business Council (GTBC), City of Thorold Tourism Advisory Committee (TAC) and City of Thorold Tourism Agent have collaborated to form the Combined Chairs Alliance. The Thorold Ambassador Program will be the CCA’s first collaborative effort to drive local business to increase sales for companies in our community. The Thorold Ambassador Program (T.A.P.) will be the CCA’s first collaborative effort to drive local business and help increase sales for companies in our community. Pictured above, from left, John D’Amico, GTBC, Town Crier Tony Vandermaas, Thorold Tourism Advisory Committee, Susan Morin, Venture Niagara, and Tim Whalen, Thorold City Councillor and member of the Thorold Business Improvement Area (Thorold Community Credit Union manager). While a variety of elements go into creating a successful business, customer service is center-stage. With this in mind, the CCA is developing the Thorold Ambassador Program to help our local businesses gain a profitable return on investments in quality training and promotions. Turn to pg. 2.

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Inclusiveness Is the Goal in Ban of Racially Offensive Team Logo in Thorold Community Arena

There is unity in community. Inclusive and mutual respect for everyone in the municipality is the goal of an initiative recently announced by City Council in a ban of the original Thorold Blackhawks hockey team logo in our Community Arena. Visitors headed to the Thorold Community Arena on Front Street can expect to find a fresh image in the City-owned facility as the Blackhawks logo has been removed from the public property. The socially progressive initiative was formulated following dialogue on the use of the Blackhawks logo that started in 2013 with City Council, Thorold Jr. B. Hockey team, Thorold Amateur Athletics Association, as well as community groups, local businesses, and representatives of the First Nations organizations. “The updating of the Thorold Blackhawks team logo helps Thorold to be a reflection of quality Canadian values and it honours and respects the dignity of neighbour. The process of reconciliation with First Nations people has to do with all Canadians and I am pleased that our local Council, community and the Thorold Blackhawks hockey team are actively taking such steps. Thorold is a wonderful city. We are blessed when we live in compassion, demonstrating mutual respect for all groups to build and prosper together,” said the Reverend Ken MacQuarrie, Minister of St. Andrew’s Presbyterian Church, Thorold. Read more on page 2.

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INCLUSIVITY IS GOAL OF BAN OF RACIALLY OFFENSIVE IMAGES IN ARENA The City of Thorold is moving forward with the times. Reconciliation with First Nations people in Canada must be achieved at all levels of government including the municipalities. This local plan in Thorold is one way our city initiative can be part of the national social movement. Local supporters of the change have endorsed the initiative to eliminate the Blackhawks logo on public property. Members of the First Nations organizations and Native citizens have embraced Council’s leadership to get the Blackhawks logo changed. “We appreciate the leadership by the City Council and taking action. Not only do we applaud the Council, but other community groups, religious organizations, and others for their dedicated support that shows the First Nations people there is mutual respect in Thorold, and no place for offensive, derogatory images aimed at Native people,” said Mitch Baird, the first proponent to request a change to the Blackhawks logo.

Elio’s staff from their two locations, Pine Shopping Centre, and Front St. S., grouped together recently for a team picture in their new clinic lobby.

The CBC quoted the owner of the Thorold Junior B Blackhawks, Ralph Sacco as saying the team has a new logo prepared to roll out, however, the business expense of printing new uniforms has held up the process that commenced in 2013.

Elio’s evolution continues with the expansion of the local business opening two locations to better serve customers from across Niagara. Now open in a new and bigger clinic location, Elio’s Foot Comfort Centre is in the Pine Shopping Centre in Thorold.

E L I O ’ S E X PA N D S

2 LOCATIONS TO BETTER SERVE CUSTOMERS

Blackhawks Owner Ralph Sacco pictured with team players in 2014 says new logo is ready.

Everyone is welcome to visit Elio’s modern facility with a contemporary decor, spacious patient rooms, and a team of experts to make your feet happy. Make an appointment today for a foot assessment. As a result of popular consumer demand, Elio’s also recommends customers book appointments for footwear consultations with their Sales Associates. Stay tuned in for news on the grand opening event on Friday, September 30.

The Reverend Ken MacQuarrie says “I am tremendously pleased to hear of the updating of the Thorold Blackhawks team logo. This is a wonderful example of admirable conduct to the children who admire the Blackhawks, it helps Thorold to be a reflection of quality Canadian values and it honours and respects the dignity of neighbour. Our Canadian heritage is scarred with pain. As a leader within the Christian Church, I am deeply aware of our own historic role in wrongdoing toward First Nations people. Reconciliation is the only way to bring healing. The process of reconciliation has to do with all Canadians and I am pleased that our local Council, community and the Thorold Blackhawks hockey team are actively taking such steps. Thorold is a wonderful city. We are blessed when we live in compassion, demonstrating mutual respect for all groups to build and prosper together.”

Looking for Western Boots? You won’t find any Western Boots at Elio’s new clinic in the Pine Shopping Centre, but you will be impressed to see Elio’s Shoe & Leather Repairs is the place for top quality Boulet boots. Check out the amazing selection at Elio’s shop on 9 Front Street South, Thorold. In the downtown shop, Elio’s also offers a full in-house repair service as well as a good selection of leather care products such as polishes and sealers. When it comes to shoe and leather repairs John, Santino, or Guillermo will take care of your needs, while Anna and Breann will take good care of customers shopping for Western Boots.

As a positive change agent in the community, the City has facilitated a plan to re-brand the Blackhawks including creative ideas for a new logo by designers. In the facilitation process, financial support to help teams purchase new jerseys and equipment has been offered by a few local businesses and organizations committed to the plan for an inclusive community moving forward.

Meet the team of experts at Elio’s Foot Comfort Centre, a family owned and operated local business in Thorold. Proprietors Rob and Mario DiFelice show their pride in a family tradition and invite you to their new foot care clinic in the Pine Shopping Centre. Certified Canadian Pedorthists, Rick, Ashley, Steve and Jake are on site to help patients with customzied solutions. Sales Associates, Autstin and Phyllis will ensure proper foot measurement and footwear selection. The administrative staff, Jessica, Cara, and Laura will take care of you every step of the way, from booking foot assessments to processing insurance claims, For orthopedic footwear, your feet will be happy in top quality brand shoes. Step up to Elio’s to make your feet happy.

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MEET EXPERTS IN NIAGARA HEALTH EXPO AT HOTEL DIEU SHAVER

Colleen & Todd Henderson’s Pharmacy

Rob DiFelice Elio’s Foot Comfort

Anu Jain KMH Labs

Thanks to supporters including Stepping up as a leader in healthcare Presenting Sponsor, Gluckstein for Niagara with a patient focused Personal Injury Lawyers, and Premium approach, the Hotel Dieu Shaver Sponsor Henderson’s Pharmacy, the free Foundation will collaborate with local admission and free parking for visitors doctors and practitioners to host the will make it easy for the community to Niagara Health Expo. participate at the event hosted by Hotel People looking for advice on healthcare Dieu Shaver. The Centre located at can meet experts covering a full body of information at the Niagara Health Charles, Bernard, Dianne, and Jordan from 541 Glenridge Ave., St. Catharines, will Expo to be held at the Hotel Dieu Gluckstein Lawyers at the Hotel Dieu Shaver open up 5,700 square feet of therapy space, which will be converted into a Shaver Health and Rehabilitation Centre on Saturday, October 1, 10am – 3pm. Offering tips health fair for the one day event. Local residents will interact from head to toe, a select group of healthcare providers at the with healthcare providers to learn about their services and event will cover a broad range of services including home care products. products, medical packaging by Henderson’s Pharmacy, heart The In-House Medical Consultant at Gluckstein Personal monitoring and diagnostics, dentistry, vision care, Elio’s foot Injury Lawyers, Dianne Henderson will attend the event as an care, chiropractic to name a few categories. Meet Gluckstein Expert Exhibitor. As a volunteer Board Member of the Hotel Personal Injury Lawyer and experts on diabetic care, medical Dieu Shaver Foundation, Henderson also appreciates the marijuana treatments, Popeye’s Supplements, and The Club at benefit of community relations for the event partners. White Oaks fitness training, among others. “As a centre of excellence in Niagara, the Hotel Dieu Shaver is The community-based health fair is designed to empower an ideal venue for this community event. Highly regarded for residents to get information and learn how to take care of their its patient focused approach, the Centre is in alignment with the purpose of the Expo – to empower residents in Niagara families’ health, safety, and environmental well-being. The third annual event will feature exhibitors with displays, with the knowledge and connections to make informed demonstrations, product samples, and information hand- decisions about their healthcare,” said Henderson. outs. Expert speakers at the Expo will enable healthcare Attendees can expect to learn, connect, and interact with more professionals to speak with attendees in a comfortable, than 30 experts at the Expo designed as a “one stop shop” to inspire people of all ages to embrace a healthy lifestyle. interactive environment.

INTRODUCTION SESSION FOR THOROLD AMBASSADORS An Introduction Session was held on September 1 at the Ontario Paper Thorold Seniors Centre to discuss the Thorold Ambassador Program with local business people. Pictured at the meeting, Bill Vanderklippe, Print Three, Kelly Liddycoat, Bocchinfuso Funeral Home, and Rachel Mowat, The Grounds Coffee House and Bakery. Diana D’Intino from A Yellow Flower Basket also attended along with City Councillor Terry Ugulini, Frank Fabiano, City of Thorold, and Susan Morin, Venture Niagara , and Dan Pelletier, Exec. Dir., TCAG. The group learned that a need was identified in Thorold for greater communication between organizations with the common goal to promote business, while collaborating with Thorold companies

COUNCIL HOSTS NETWORKING EVENT Local business people interested in making connections in our community should consider membership in the Greater Thorold Business Council. Join the GTBC and take advantage of networking opportunities such as their Business After 5 events. For example, on September 13, the GTBC will host their Business After 5 networking event at The Post Office | Shannon Passero on Front Street. As a Member Only Event the Business After 5 is an opportunity to meet people in business, learn about the host venue, while socializing in a fun atmosphere. As a member benefit, GTBC members are entitled to bring a business associate as a guest to the function. See the beauty and wonderment of Shannon Passero’s unique designs and products. Members planning to attend the BA5 on September 13 can RSVP to Jeanette greaterthoroldbc@live.ca or Denise 905-328-4376 Find more information on membership online at greaterthoroldbusinesscouncil.com.

S H O P T H O R O L D E D I TO R , PA U L C A R FAG N I N I . 905 - 3 28.5296 or paul@inthorold.com


T H OROL D C OM M U N I T Y E V E N T S C A L E N DA R Business After Five at The Post Office, Shannon Passero,18 Front St N, Admission is free. No registration required. Meet and mingle with Greater Niagara Chamber of Commerce members and their guests. Learn more about the host location. Bring business cards. Light refreshments served, a great place to relax and do business!

Sept 6 5 - 7 pm Sept 7 9 am - 9 pm Sept 7 6pm – 8pm

Senior’s Day at Henderson’s Pharmacy: Senior’s get 20% discount at Henderson’s on first Wed. of every month. Thorold Figure Skating Club Registration, Thorold Arena Lobby, 70 Front St. N., Start Date: Sept. 11th, Many Programs Available.

Sept 14 7:30 pm

Niagara Regional Orchid Society September Meeting, Holy Rosary Church Hall, Queen St Thorold. All are welcome. Contact Cheryl Maurice, bearcher@sympatico.ca, 905 734 1257.

Sept. 17 variable times

Community Wide Garage Sale. The Community Wide Garage Sale will be held on Saturday, September 17, 2016 from downtown Thorold to Thorold South, Allanburg and Port Robinson and St. Johns. Start time and end time may vary be location. Go to www. Thorold.com to register your location

Sept. 18 9 am

Terry Fox Run in Thorold. The Terry Fox Run is a non-competitive event where people get together as individuals, families, and groups to raise money for cancer research in Terry’s name. It is a day of celebrating Terry’s legacy and helping to keep alive his dream of finding a cure for cancer. No entry fee, no minimum pledge and a non-competitive atmosphere. Participants can run, walk, blade or bike and most of all have fun while raising funds for cancer research. Registration: 9:00 am. Event Start: 10:00 am. Thorold Secondary School. Organizer, Michael Charron, mgcharron@hotmail.com. Parking is available Hot dogs, refreshments, water stations will be provided Route Information. Bicycle, Stroller, Rollerblade and Wheelchair are accessible Dogs must be on-leash. Route distance: 6km.

Sept. 18

Community Lunch Cafe each Sunday 11:15 am - 12:15 pm. St. John’s Anglican Church Thorold. 12 Carleton St. S.

Sept. 24 7:30pm -12am

There’s Always Hope | Casino Party, Allanburg Community Center. Live music by Marc Pettigrew and DJ. Food and drinks available. silent auction, penny auction, crown and anchor wheels,50/50, bake sale, etc. Tickets $5 each. Proceeds will benefit Alpha 1 Canada. Event hosted by double lung transplant recipient Karen Vandyk.

Sept. 30 9 am - 5pm

Grand Opening Event, Elio’s Foot Comfort Centre, new clinic location, Pine Shopping Centre. Ribbon Cutting ceremony at 11 am. Refreshments. Win Prizes. Meet the team of experts and tour facility. Go to www.eliosfootcomfort.com for news on Elio’s evolution.

Oct. 13-16 Variable time

15th Anniversary Canal Bank Shuffle, tickets now available $25 in advance at Donnelly’s Pub, 54 Front St. S., Thorold and other locations in Niagara or online at www.canalbankshuffle.com or $30 at the door. Various locations and times for festival shows.

On the Cover, 1. Rob DiFelice, Mario DiFelice, Sandy Guarasci. 2. Rev, Ken MacQuarrie, 3. Todd & Colleen, 4. Bill, Kelly & Rachel. Go to www.shophorold.com for more events and photos of people in the community. Submit your event online. www.shopthorold.com/events-listing-form/

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