A publication by Paula Anderson Coaching and Consulting, LLC
MAY-JUNE 2021 Effective communication is essential to handling and managing business relationships. Within a business environment, email communication has become one of the primary methods of communication. While it serves as a paper trail, it can also be a barrier for real dialogue. Below are some tips on email communication: ● Communicate lengthy discussions via face-to-face or telephone ● Give yourself 24 hours to respond to emotionally charged emails ● Avoid using profanity and derogatory language Photo Credit: Isaac Singleton
ENTREPRENEURIAL INSIGHTS is a monthly newsletter for massage therapists, clinical psychologists, licensed professional counselors and therapists. The newsletter will have content focused on entrepreneurship, behavioral health coding, massage therapy continuing education and compliance.
CONTACT INFORMATION: paconsultant07@gmail.com; paulaandersononline.net LinkedIn - @Paula Anderson Coaching and Consulting, LLC 1331 Union Avenue, Suite 1000 - Memphis, TN 38104
SPOTLIGHT
Summer Intern and Content Writer Elizabeth Smith Elizabeth Smith is a recent graduate of Louisiana Tech with a major in communications. Smith said, “This internship opportunity gives me a chance to learn new things along with new experiences. It also helps me to understand the path that I may take in the field of communications.” Favorite Quote: “Try to learn something new everyday.” - Beverly Smith Courtesy Photo of Elizabeth Smith
Continuing Education for Massage Therapists Financial management is keeping track of funds and how they are spent in the company. It is important to businesses because money is needed for all aspects of entrepreneurship and planning. This course teaches entrepreneurs about business credit and ways to manage money wisely. Below are articles to learn more about financial management. References: MSG Management Study Guide. Financial Management - Meaning, Objectives and Functions. (n.d.). https://www.managementstudyguide.com/financial-management. html MSG Management Study Guide. Financial Planning - Definition, Objectives and Importance. (n.d.). https://www.managementstudyguide.com/financial-planning.html Woodruff, J. (2019, January 28). Why Is Financial Management So Important in Business? Small Business - Chron.com. https://smallbusiness.chron.com/financial-management-important-business-57073.html
Online Training Platform https://paulaandersononline.teachable.com/ Courses include medical coding, leadership, compliance and behavioral health. 2
SPOTLIGHT
National Minority Mental Health Awareness Month (July) PACC is hosting a mental health awareness workshop on July 10 at 11:00 a.m. Jermaine and Katherine Shorter will facilitate a session on COVID-19 and the impact on marriages and relationships. Since the pandemic, relationships have been strained due to limited outlets for stress management. Jermaine and Katherine are the owners and counselors of Inside Out Counseling and Coaching. Courtesy Photo of Jermaine and Katherine Shorter
Jermaine Shorter offers counseling services to adults, young adults, and adolescents who are experiencing challenges with depression, anxiety, grief, sobriety, marriage and family issues, premarital counseling, and general life transitions. Katherine Shorter offers individual coaching services for personal development, interpersonal relationships, premarital relationships, and marriages. Click below to register for the event. https://www.eventbrite.com/e/national-minority-mental-health-awareness-month-tickets-158805219687
Seminar Financial Management Seminar on June 29 at 2:00 p.m. - 3:00 p.m. The sessions will cover the topics in the financial management course and will be a Question & Answer with Keith Butler, financial consultant. To register, send email to hcarememphis@gmail.com.
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Entrepreneur Education How do I communicate? By Elizabeth Smith Communication channels are something we use all the time in our lives, without even realizing it. There are many different types of communication channels. I will introduce a few of them to you in this article and also share the one I use the most. First let’s go over what they are. Communication channels simply put - are what we use to communicate with each other. According to the Knowledge Hut Website Project Management course “the different types of communication channels are face-to-face conversations, video conferencing, audio conferencing, emails, written letters and memos, chats and messaging, blogs, formal written documents, and spreadsheets.” (KnowledgeHut, Communication channels, 2019) The one I use the most nowadays is video conferencing. Ever since COVID-19 started I’ve been using applications like Zoom more and more for meetings with my internship supervisor.
Virtual Book Club The E-myth Revisited - Why Most Businesses Don’t Work and What to do About It is a book by Michael E. Gerber. It goes over why most entrepreneurial pursuits fail and how to keep yours in business. Gerber introduces us to Sarah and he talks about the stages of a business (p.14 - 18). Gerber (1995) describes three personalities that you need to balance the entrepreneur, the manager and the technician. Each personality has different strengths, needs and wants. He states that it is almost impossible to balance them as they are all very strong and demanding personalities (p.19-33). When you first start your business things will probably be going pretty smoothly, but slowly they start to change, and you may find yourself falling behind and eventually your business may fail (p. 34-42). There are times when businesses need to consider getting help and Gerber describes this in the adolescence stage. He recommends hiring others to do what you can't or don't want to do (p. 41 - p. 50).
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