Franchise New Zealand - Year 34 Issue 03 – Spring 2025

Enjoy a successful business with a great lifestyle in the Regions

Julie Ashton is thriving with CrestClean. Having owned her franchise in Nelson for over ten years, she’s grown a successful business that delivers fnancial rewards and a lifestyle she enjoys.

A better pace of life and plenty of local recreation are available to CrestClean franchisees operating successful businesses in the regions. With lower living costs and more afordable housing, now is a great time to make the move.

Buy a CrestClean franchise in any of the regions highlighted on the map, and you can get up to $3,500 towards relocation costs

We have fnance options available to help you get started, plus great operational and administrative support from NZ’s leading small business franchise.

Check

We have high demand for new franchisees in these regions

Whakatāne

Taranaki

Blenheim

Kāpiti Coast

Central Otago Nelson

Mangawhai

Wairarapa Winton

Waipukurau

Hibiscus Coast

Whanganui

SPRING INTO ACTION.

A new season can be a time when people are looking for new franchise opportunities that put them in greater control of their own fnancial destiny.

It’s also a good time to consider a fresh approach to your legal requirements.

Goodwin Turner are a modern and forward thinking law frm, we understand what it takes to turn a thriving business into a viable franchise by laying the legal foundations to help you reach your goals.

We have worked with many fantastic franchise systems and have a deep understanding of the steps you must take to fully realise the potential of your franchise opportunity including franchise agreements, leases, disputes and contractual obligations.

For sound legal advice you can rely on – call us today.

Who’s Who Legal

• Recognised Leader in Franchise Lawevery year since 2017

Goodwin Turner are franchise specialists with a team of industry leading legal experts. You can be assured of receiving practical commercial advice and individually tailored solutions that will add value

Making Nationwide Franchise Signage Easier

If you are a regular reader of Franchise New Zealand you will notice that this issue of the magazine looks rather different – we have a fresh new look and feel thanks to our design partners at Smokeylemon! But it’s not just the magazine layout that is different – we’ve also updated our brand image.

Try, Buy and Brand Workwear and Apparel

Francise New Zealand media’s new insignia and colours tie us closer to the other brands in the Eden group: Eden Exchange for deal distribution; edenX for capital raising; and international franchise consultants Franchise Ready. Together we are powering the future of business growth and exit in franchises across the globe.

In our cover story this issue one of New Zealand’s most experienced business writers investigates how and where the money flows in franchised businesses, busting the myth that ‘the only person who makes money out of a franchise is the franchisor’.

If you are thinking about buying a business but having difficulty knowing where to start, we provide a guide to ten different categories of franchises covering hundreds of different opportunities in New Zealand (page 22). We also demystify disclosure documents, finding out how to make the most of this rich source of information about a business opportunity (page 32); and on page 40 we take a look at one of franchising’s secret advantages over independent business opportunities – buying power – and talk to the experts about how it directly benefits franchisees.

We hope you enjoy reading the spring issue of Franchise New Zealand –in our next issue we will be featuring all the winners at the annual Westpac New Zealand Franchise Awards. Some previous buyers of the franchise opportunities you find amongst these pages will be taking top places at these prestigious awards – maybe next year it could be you celebrating success in your own new business…

Sally Knight, Caitlin Chatterley, Anna-Marie Staples Franchise New Zealand Media

P.S. If you want a free print or digital copy of this magazine for yourself or a friend, call 0800 FRANCHISE or visit www.franchise.co.nz

Putting People In Business

Endorsed by

Franchise New Zealand media with the wider Eden group in Melbourne

Welcome to New Zealand's BUY YOUR OWN BUSINESS magazine

Who makes the money?

Ever heard someone say, ‘The only person who makes money out of a franchise is the franchisor’? How true is it? Glenn Baker asked some people who should know

11 Stage a success

Brand new franchise

Foxx & Filly is leading the way in

13 Raise your glass

Liquorland’s CEO shares a few secrets to success for potential franchisees

15 Making a difference

Jamaica Blue and Muffin Break franchisees help connect communities with moments that matter

16 Franchise News

Latest news from the world of franchising…

19 Vehicle for ambition

Young V.I.P. franchisee achieves phenomenal growth mowing lawns

Buyers guide

If you’ve ever dreamed of owning your own business, there are 100s of different opportunities in NZ. Here’s a guide to 10 types of franchises that could work for you

21 Making business thrive Business Consulting

New Zealand is seeking new franchisees to coach businesses into the future

27 More than remotely interesting Future-proofed technology and remote operation makes Speed Queen an investor’s dream

28 A question of funding Westpac’s Daniel Cloete suggests the right questions to ask about funding a franchise business

31 Growing loyalty Tranxactor delivers costeffective, combined customer relationship and gift card management systems

Demystifying disclosure

A good disclosure document is a great help when buying a franchise. What should it tell you about the business opportunity you are considering?

35 Game changing partnership

A recent announcement by Green Acres and Hire A Hubby opens new financial doors for prospective franchisees

36 Fuelling franchising forward

The National Franchise Conference fuelled discussion, change and growth for franchisors and franchisees

38 Brand benefits Wynn Williams on the advantages of franchisees using a franchisor’s brand

39 Paramount to success Paramount franchisee builds business with new Lawn Mowing and Garden Care licence

Westpac Directory of Franchising

Buying power

We investigate one of the biggest advantages franchising has to offer and talk to the experts about how it benefits franchisees

43 Culture of success Award-winning Coffee Culture franchisees strive to offer the best

46 Singing in the rain

How forecasting franchise system growth is like predicting changes in the weather

49 Investment Boost Franchise Accountants review the tax incentive that could save franchisees thousands

50 Restraint of trade

A review of recent franchising cases involving alleged breach of restraint of trade clauses

54 Westpac Directory of Franchising Comprehensive details and investment levels for over 275 franchise and master franchise opportunities. Also includes advisors and index to advertisers.

Buying

THE MONEY? WHO MAKES

Ever heard someone say, ‘The only person who makes money out of a franchise is the franchisor’? How true is it? Glenn Baker asked some people who should know

The basic principle behind franchising is that someone develops a business format and an operating system with some advantages over other existing businesses in the market. By franchising, this person (called the franchisor) then replicates or clones his or her business in other geographic areas by granting the right to another (the franchisee) to operate the same business system under the same name, usually for a fixed and potentially renewable term.

The franchisor gains income from an initial fee paid by the franchisee to gain access to the franchise brand, training and systems, and from ongoing fees or royalties paid by the franchisee. In return, the franchisor must provide a variety of services to encourage the continuing profitability and growth of the franchisee’s business. The franchisee receives their income from marketing a desirable product or service under a desirable brand name.

This basic approach, called business format franchising, has proved to be the most dynamic form of marketing and distribution in the world over the past 70-plus years.

But one of the most common questions raised by anyone contemplating buying a franchise is: Who really makes the money – the franchisee or the franchisor?

Understandably, in the tougher economic times currently being experienced in this country, there’s even more reason to raise this question.

Some people might suggest that it’s the franchisor who’s getting the main financial benefit. Anecdotally that is often the perception, and misconception, whenever the subject of a conversation turns to franchise businesses.

The simple truth is, while a franchise business won’t necessarily make you totally immune from economic downturns, it does mean that you have a fully supportive system behind you, managed by the franchisor, whose priority is to do their best to keep you making money and enjoying success, no matter what state the economy is in.

The franchise relationship

Philip Morrison of Franchise Accountants, who has worked with over 1,000 potential buyers evaluating over 250 different franchise systems, describes a franchise business as an interdependent symbiotic relationship – one in which the franchisor is ‘senior partner’ and each franchisee is a ‘junior partner’.

He says the reason why people may think it’s the franchisor making all the money, is often a lack of understanding around how the franchise model works, and a belief that there isn’t parity in the relationship.

“If a franchisee believes his business is not living up to expectations regarding income, then the first thing to do is have a serious chat with the franchisor,” suggests Philip.

Being transparent

Caro Wedding is in a good place to judge who makes the money: she sits in the middle of the franchisor-franchisee relationship as a regional master franchisee for CrestClean West Auckland and North Shore. Caro, who is also winner of the 2024 Westpac New Zealand Franchise Awards Regional Master Franchisee of the Year, agrees that it’s important to talk to the franchisor team about any aspect of income. “Be as transparent as possible if you have concerns about your business’ income.”

As a regional master franchisee, Caro manages many of the tasks of the franchisor in her area, increasing efficiency and reducing costs for the franchise system. With master franchising, franchisees typically pay their initial fee and ongoing royalties to the master franchisee, who in turn pays a proportion of these fees to the franchisor. Unlike multi-level marketing schemes, the ‘chain’ stops there - the role of the franchisee is to deliver the product or service successfully and profitably, not to recruit additional franchisees.

Caro explains that when talking to potential new franchisees she always provides transparency around financial gain, costs and fees. “Because many of our franchisees start off with a part-time business as a secondary income for their families, we do recommend they work towards becoming a full-time franchise, as this will be where they can step into specialised work which is more profitable.

“Often, financial success comes down to mindset,” she adds. “Putting the customer first and recognising that it’s the little things and personal relationships that make the difference.”

Buying a franchise purely for financial gain is not advisable either, as running a business provides challenges and benefits beyond the associated income.

“Obviously financial freedom will be a natural outcome of all the other good habits and professionalism conducted within your franchise business,” says Caro, “and we encourage franchisees to develop business plans with which they can grow and flourish over time.”

Goal setting is vital too, she believes. “For example, around 70% of our franchisees have the goal of home ownership, and many progress beyond that to purchasing rental properties.”

Franchisors make more: fact or fiction?

So, with strong goals and a business plan, and a good system behind them, the franchisee should make money – but since they are collecting all those fees from franchisees, won’t the franchisor just make more?

Dr Callum Floyd of system development specialists Franchize Consultants

says a well-structured franchisor with near full-market penetration and a substantial network of franchisees will almost certainly be making more money than franchisees running an individual franchise unit.

“You should be concerned if that wasn’t the case,” says Callum, “as franchisees will want to know that their franchisor is also successful financially and therefore has the capacity to provide great support, as well as innovate and invest in the future.

“If a mature franchisor (operating for 10 years or more) is not making much, but franchisees are, then I’d be concerned that the model hasn’t been developed properly.

“However, it needs to be said that in many franchise networks some individual franchisees make a substantial return in terms of profit and return on investment (ROI) and there are circumstances where this may indeed exceed how much profit the franchisor makes.”

He says this may be the case where some franchisees own, develop and successfully run multiple outlets – “For example, in the case of McDonald’s restaurants where franchisees may own three, four or even more than ten outlets producing highly profitable revenues.”

When shopping for a franchise, advises Callum, look at the unit level economics and consider whether a similar investment and ROI interests you. As part of your due diligence before buying a franchised business, ask lots of financial questions about the business you are buying, the other franchises operating in the business and the financial performance of the franchise system itself. (See 250 Questions to Ask a Franchisor at www.franchise.co.nz/articles/77 ).

A system can’t be successful long term unless both franchisor and franchisees are making money. “I’d want, as a franchisee, my franchisor making more than me so they can invest in innovation and a future beyond what an individual successful outlet would do,” explains Callum. “Otherwise, it’s hard to see what the network benefits would be.”

He believes it’s similar to the power of a group marketing fund, which allows a franchise company to promote the brand better and more efficiently than what an individual can do. James Cash, the young Manawatū-based V.I.P. Lawns and Garden Care franchisee featured on page 19, found V.I.P.’s brand power and marketing programmes invaluable in helping him rapidly grow his new franchise business.

And Callum Floyd says, “A healthy level of franchisor profit should provide similar network benefits – although you’d want to know what franchisors are spending their profit on; what innovations they’ve invested in historically; and, if they’re able to disclose it, what’s planned ahead.

“Certainly, a franchisor who reinvests in the business model would be the better franchise network to join, compared to one who uses the funds to invest in a holiday bach, for example.”

The

importance of due diligence

New Zealand’s business landscape has been somewhat rocky in recent months, with economic headwinds providing a challenge for many Kiwi businesses. Franchised businesses are affected by the ebbs and flows of the overall economy, just as non-franchised businesses are.

Fortunately, franchised businesses enjoy a number of benefits such as stronger brands, more buying power (see page 40), high-profile marketing and streamlined systems – all of which can deliver a more competitive offer and business model – even after taking royalties into account.

But Philip Morrison warns that potential franchisees must do their due diligence before buying – “Don’t rely on the fact that the business is a franchise,” says Philip. “Preferably this means familiarising yourself with and comparing different business models, investment levels and potential returns including cashflow and working capital requirements.

“A potential buyer must also have sufficient capital for each particular opportunity they are considering, as it’s very important to break even (that is the point when the business makes enough revenue to cover its total costs) as soon as possible,” says Philip.

Another research tip for people interested in buying a franchise is to first complete the Franchise Association of New Zealand (FANZ) pre-entry programme for potential franchisees at www.franchiseassocation.org.nz It costs nothing and has modules explaining franchising, information to determine if franchising is a good fit, the benefits of buying from a FANZ member, and the importance of obtaining sound legal and accounting advice.

The programme also highlights how important it is to talk to existing franchisees and ask the correct questions (see 50 Questions To Ask Franchisees – www.franchise.co.nz/articles/935).

One question to ask yourself is: would you be capable of handling everything needed to run the business you have in mind? Think about having to drive local marketing, build the brand’s reputation and local referrals, execute a sales process, deliver a great product or service, and run the books.

Just because it’s a franchise doesn’t mean everything’s done for you. There are a lot of moving parts to monitor, and today more than ever before, it’s important to not underestimate the skill and energy required to run a franchise business.

Are you a good match? Find out more at www.franchise.co.nz/articles/639

The true meaning of support

Taking everything you’ve read so far into account, you may already be convinced that a franchise business is the way forward for you. There is, of course, much more to weigh up before taking that first step. On top of factors like fees, agreements, manuals and training, and the franchise model itself, there must be first-class business and franchisee-focused individualised support, which can be a heavy investment for a franchisor.

So, what should first-class initial training and launch support look like?

Callum Floyd highlights the importance of more dedicated franchise support during, for example, the first three to six months. There should be regular check-ins to, among other things, build out best practice, update plans, and instil additional confidence.

“From there, I’d be looking for a franchisor who has a formalised and educated support plan that they can explain to you,” he says, “so you know that the ongoing interest and support is there.”

Franchisees like Leon Chen of Paramount Lawn and Garden Care (see page 39), can take full advantage of the opportunities that are available when a franchise system is dedicated to providing a path to self-improvement and business growth for their franchisees.

It is advisable for franchisors to request an initial and ongoing business plan from franchisees and to orientate their support around that, suggests Callum. He believes franchisors should also be keen for real-time access to a franchisee’s financial accounts, and there should be a business management system that lets them see how each franchise is performing.

Ideally, key metrics are shared too, to allow benchmarking and learning –

one of the benefits of joining a franchise system is that good measurement and sharing across non-competing businesses helps under-performing franchisees learn from the star performers.

“Some franchisees worry about their franchisor knowing how much they make,” says Callum, “but I always say, as a franchisee I’d be more worried about a franchisor who doesn’t ask that question.”

Looking back to the future

Returning to the question raised at the beginning of this story, the matter of ‘who makes the money’ in a typical franchise business, the simple answer is that it’s both the franchisee and franchisor.

Simon Lord, founder and former editor of Franchise New Zealand magazine, says that it should be both franchisor and franchisee who receive fair returns from a franchise business.

“When somebody says to me the only one who makes money out of a franchise is the franchisor, I reply that I’ve met many highly successful franchisees over the years, and I’m pretty convinced that there are actually franchisees out there making more money than their franchisor.”

Often, the highest performing franchisees in any system are the ones actively looking to improve their businesses further, with the backing of the franchisor, Simon explains. “They’re the people who work within the franchise system with the attitude of making something more of it.

“They’re making the most of the system they’ve joined and asking, ‘How does our measurement of how we’re doing on all of these indicators compare with the average within the system, and how can we do better on each of those measurements?’”

Successful franchisees are actively tracking their figures and constantly looking for ways to improve on them.

All franchisees are also encouraged to work ‘on’ their business, not just ‘in’ their business, says Simon. “That’s not about looking outside the system but rather looking for incremental improvements that all add up to a lot of large improvements and then sharing that information back with the franchisor and the whole system.”

He knows of one franchisee who implements profit-sharing with staff twice a year, whenever targets have been exceeded. This results in a high level of

staff retention, which is essentially valuable to any business, big or small.

The key to the ongoing financial success of any franchise simply comes down to how it’s structured. And for it to be properly structured there must be benefits for both parties – franchisee and franchisor.

A marriage of mutual benefit

Nobody would question the fact that taking on a franchise business requires a variety of people skills. People liken it to a marriage – but, suggests Simon, “It’s more like a polygamous marriage.

“The franchisor must keep all their franchisees happy, and you’ve got to remember that all those franchisee ‘partners’ are at different stages of the relationship at any one time. In the case of a brand-new franchisee, initially the focus is on teaching them the basics and helping them to navigate any initial challenges.

“On the other hand, a franchisee who has been successfully managing their franchise for, say, ten years, and is making a healthy income, may be sitting in a comfort zone wasting opportunities – and dare we say it, be bored with their situation.

“That’s when the magic of franchising shines through. An intuitive franchisor will encourage that person to use their experience to get more involved in helping others. Motivation comes not just through income, but also through recognition, and the satisfaction of helping others.”

On page 43 of this magazine, you can read about Simone and Jeremy Palmer, co-owners of Coffee Culture cafés in Christchurch’s Merivale and Beckenham. They are franchisees who are embodying this ethos – 15 years into their franchising journey they are finding new inspiration by helping young people into the business and training them up to become the next generation of franchisees.

Making a return on investment

As Callum Floyd says, “The franchisor might make more money than the franchisee, but they certainly won’t be the only ones making money. A good operator in a good franchise system will mostly achieve a fair - sometimes excellent - return on their investment and hard work. If they couldn’t, franchising wouldn’t be the huge success that it is.”

The independently conducted 2024 Franchising New Zealand survey found there are over 29,000 franchisees in New Zealand. According to Philip Morrison, that number is almost certainly growing. “Although New Zealand’s economy is currently running slow, the franchise market is running hot. People are seeking income and job security in a tightening job market, as well as increased household income,” reports Philip, “and there are many active buyers seeking franchise opportunities.”

Simon Lord believes that in terms of return on investment, the scorecard is probably fairly even between franchisors and franchisees.

“A new franchisor usually takes a much bigger risk initially than a franchisee,” says Simon, “because the franchisor would have already spent a minimum of six figures in setting up the franchise before the first franchisee is even appointed.

“Then after appointing each new franchisee, there are still considerable costs associated with training and setting up that person. The ongoing royalty fees are set to keep pace with the ongoing support provided to each franchisee and will generally be earmarked to pay for brand and system developments, and time spent working with the franchisees on improving their businesses.

“It may be quite a few years before the franchisor actually starts to see a positive net return on their initial investment.”

A franchisee has the advantage of buying into a business that is generally set up to make money right away, with the support of the franchisor to ensure that happens as quickly as possible. As Caro Wedding pointed out, a franchisee should have a business plan that clearly sets out their financial goals and milestones, provides a liveable income along the way, and has an exit plan in place to maximise their return on investment.

If the business provides sufficient income to achieve each of those goals, then the franchisee can be satisfied that they are indeed, making the money!

Glenn Baker is the former editor of New Zealand Business magazine and has been writing for Franchise New Zealand for the last six years.

STAGE A SUCCESS

Brand new franchise Foxx & Filly is leading the way in home staging in New Zealand

Whether the property market is running hot or cold, home staging with smart, stylish and unmarked furniture and furnishings can have a significant impact on the sale price or time it takes to get the SOLD sign up.

Some eight years ago, Kāpiti Coast-based Jaki Bickerton, an experienced home renovator, and her daughter Natalie Paroli, an interior designer, saw a large opportunity gap. They decided that real estate agents and their clients in the lower North Island needed access to a trustworthy and professionally structured home staging business offering innovation and originality. Both agreed they were the mother and daughter team to fix that need.

As he explains, “In Australia, many home staging companies hire furniture, whereas in New Zealand furniture and furnishings are usually purchased by the home stager. For a Foxx & Filly franchisee this brings the tax benefit of being able to claim depreciation against assets. We also have established excellent preferred buying relationships with a number of leading furniture wholesalers and suppliers.

“A Foxx & Filly franchisee needs to have storage space. We started out by hiring space at our local self-storage facility, so if you don’t have access to a large enough storage facility of your own, this is a good option.

Foxx & Filly has subsequently grown to become one of the lower North Island’s largest home staging companies and has won international recognition through awards in the annual Real Estate Staging Association (RESA) competition run out of the USA. Closer to home, Foxx & Filly also won the the Small Business of the Year award in the 2021 Kāpiti & Horowhenuabased Electra Business Awards.

Brand new franchise

Greg Bickerton, Jaki’s husband and Natalie’s dad joined the mother/daughter Foxx & Filly team post Covid when his IT position was made redundant, joking that he was only brought on board for his furniture-lifting muscle.

Greg has since played a key role working with industry-leading Franchize Consultants for over three years – restructuring Foxx & Filly into a top-notch, well prepared franchise business model. Greg says he started by asking Franchize Consultants’ managing director Callum Floyd whether Foxx & Filly had the legs to be a franchise system.

“Callum was enthusiastic,” smiles Greg, “and so we got down to producing all necessary manuals for processes and systems as well as developing a multi-level training programme that covers business management, marketing, interior design and more. Establishing a franchisee support structure was also a priority.

“As an example, although we have established relationships with principals in the multi-national real estate agencies, we can accompany new franchisees to present Foxx & Filly to targeted real estate agencies in their area. Our very successful Agent Partner Programme incentivises over 80 real estate agents around New Zealand to use Foxx & Filly Home Staging, and incorporates financial benefits that can be passed on to vendor clients. The Agent Partner Programme is definitely unique to us here in New Zealand. Australia doesn’t have anything like it and, as far as we know, nor does any other country.

What is home staging?

Greg says popular television lifestyle series like ‘Selling Houses Australia’ highlight the difference between home staging in Australia and New Zealand.

‘You’ll need to invest in a high-roof medium wheelbase van that will carry Foxx & Filly signwriting. This has the benefit of turning it into a very effective mobile advertising display that through lead generating will pay for itself in no time. As your business develops – and depending on the location –you’ll probably want a second smaller van for easier access to awkwardly positioned homes.

“Our training also covers how to safely lift, pack and carry furniture. Something a Foxx & Filly franchisee won’t need is a gym membership, although they should come to us with a decent degree of fitness.”

Buy your own business

Greg is particularly interested in hearing from anyone in the lower north island who would like to start a Foxx & Filly Home Staging business of their own.

“Our ideal Foxx & Filly franchisee would be a husband-and-wife team with a shared interest in home renovation and decorating, or a mother-anddaughter team like Jaki and Natalie, says Greg. “As a kick-start opportunity for a potential buyer, part of the current and proven profitable Wellington territory will be split off for purchase. Our businesses in the Hutt Valley and Manawatū regions (encompassing Palmerston North, Wanganui and Levin) are available as ‘going concern’ franchise opportunities.”

For reasons of commercial sensitivity Greg is reluctant to reveal too much in this article about the franchise package without the protection of the Foxx & Filly non-disclosure document (NDA) that can be provided on registration of interest, but he does recommend that a potential franchise buyer has access to capital in the region of $200,000, whether through funding or outright.

“Our primary interest is to see a franchisee grow their business and do well out of it, hence they only ever pay a single figure royalty,” says Greg, “Head to our website to make an enquiry and then let’s talk more about how you could bring Foxx & Filly Home Staging to your home town.”

Contact Greg Bickerton 021 625 604 greg@foxxandfilly.co.nz Advertiser Info

Foxx & Filly Home Staging www.foxxandfilly.co.nz

A winning team: Natalie Paroli and Jaki Bickerton

OWN A LITTLE MAGIC

Why JOIN US?

• Well-Known Brand – New Zealand’s leading Christmas retailer since 1986.

• Seasonal Lifestyle Business – Operate 3–4 months a year, enjoy the rest with family or other ventures.

• Exclusive Products – Beautiful, high-quality decorations designed for our stores only.

• Proven Support Systems – Training, marketing, store design, and group buying power.

• No Royalties – Keep more of what you earn!

•

• Wellington

• Christchurch

Liquorland’s CEO shares a few secrets to success for potential franchisees

RAISE YOUR GLASS

Liquorland was launched over 40 years ago as a franchise of 18 independently owned liquor stores. By 2005 the network had grown to include 80 stores. This growth was not only attracting customers and new franchisees but also gaining serious interest from industry and potential investors.

In 2009, Liquorland was purchased from Dominion Breweries by Foodstuffs New Zealand, introducing an unrivalled depth of retailing, liquor and franchise experience. Through global recessions and pandemics, growth has continued and now there are over 170 franchised Liquorland stores nationwide. As members of the country’s largest liquor retailing business, Liquorland franchisees benefit from unmatchable discounts, marketing campaigns, IT infrastructure, online and social media capabilities.

In recent years Liquorland has also introduced an innovative profit-sharing rebate scheme, increasing profitability for franchisees, using a performancebased formula for calculating the size of dividend for each franchisee.

At the top of their game

Liquorland was awarded New Zealand’s B est Liquor Retailer for the tenth year running at the 2025 Reader’s Digest Quality Service awards, conducted through a rigorous Catalyst group survey; thereby becoming one of only a few retailers to have achieved a gold award 10 years in a row. Liquorland was also rated as the most preferred retailer to deal with by their supplier community; and the brand received more than twice the highest brand equity scores of their nearest competitor, as measured by Nielsen data.

Liquorland’s CEO Brendon Lawry describes liquor retailing as a competitive, mature market, but says, “There are so many examples of our franchisees creating great income and building value in their businesses. They achieve this by leveraging all the advantages of the Liquorland brand and combining these with their own flair, effort and care of their stores and customers. And it works whether these are franchisees with over 20+ years’ experience with Liquorland, or operating brand-new sites like Mangawhai in Northland, or Prebbleton in Christchurch.”

While most currently available Liquorland franchise opportunities are existing operations for sale, there is capacity for more ‘greenfield outlets’ depending on the potential of the surrounding area. Brendon explains, “New builds and renovations present a unique opportunity to create an exciting retail experience. The recently opened Liquorland franchise in the Shirley suburb of Christchurch is fast becoming our benchmark of what is possible.

“Success as a franchisee requires drawing on all Liquorland’s commercial experience, product offerings, comprehensive marketing programmes and promotions. Above all, our most successful franchisees embrace the high standards of Liquorland retailing and customer service and put a lot of energy into fostering community connections.”

What doesn’t work is attempting to run a Liquorland store as a ‘hands-off’ investor. “Our store owners are not investor-retailers who simply focus on low margin cash flow generation to buy the next instalment of stock,” cautions Brendon. “But, if you love dealing with people and the high energy of retail, Liquorland presents a fantastic opportunity. For instance, Liquorland Prebbleton franchisee Jeremy Baars brought 20-plus years of experience in the supply side of the liquor industry and went into partnership with his family. Jeremy is the hands-on member of that partnership. He’s doing very well – he has two sons working with him now and is talking about opening a second Liquorland store.”

A strong first impression

“Franchisees must be hands-on, proud of their store, and wrap their arms around Liquorland’s brand values,” stresses Brendon. “We know that the care a franchisee puts into presenting their store sends a strong first impression message to customers… ‘If they care this much for their store, I know they’ll care for me.’

“Ours is a people game. It’s key that our franchisees and their staff understand serving people is the nuts and bolts of what we do.”

“While a strong retail background helps, we have examples of franchisees who have succeeded after coming to Liquorland from being chartered accountants, ex-sales reps, ex-military, builders, police and lawyers. One of our own operations managers loved the idea so much he and his wife now own a store. Our franchisees are a very diverse bunch, but their common thread is caring for people and the experiences they create for them.

“If we can see that you will deliver great service and create a welcoming and friendly environment that resonates with customers, our proven training and ongoing support will get you over the line. That support includes a full promotional programme, strong supplier terms, excellent marketing support and regular regional meetings, IT infrastructure, and all the tools required to run a retail business.”

So, if you’re ready to raise a glass to your new Liquorland franchise, call Dave Yurak, Liquorland’s Head of Merchandise and Operations.

The last word goes to Prebbleton franchisee Jeremy Baars, “Joining Liquorland was the best move I could have made,” Jeremy says. “To own my own store and work with family in a community like ours is just so rewarding.”

Liquorland www.liquorland.co.nz

Contact Dave Yurak 027 457 2210 enquiries@liquorland.co.nz Advertiser Info

Sophie Laird, Liquorland Shirley (centre), with CEO Brendon Lawry and Office Manager Sarah Rodgers

A BUSINESS THAT WORKS FOR YOU

Why New Zealanders are choosing Quinovic for long-term business success.

With fve ofces now operating across greater Christchurch, including the newest addition, Quinovic Cashmere, led by franchise principal Vanessa Sumpter, Quinovic Property Management is continuing to grow. This expansion, with two new ofces already opened and three more scheduled before the end of 2025, tells a broader story: more New Zealanders are choosing to invest in a business model that’s proven, supported and built for long-term value.

Founded in 1988, Quinovic is a trusted name in New Zealand residential property management. The franchise model is designed around recurring revenue, low overheads, and no stockholding, making it an appealing option for those wanting to own a resilient, service-based business.

Smarter business tools

Franchise owners are drawn to Quinovic for the strength of its support and systems. At the centre is QPMS, Quinovic’s proprietary property management sofware, developed specifcally for the New Zealand market. This is backed by best-in-class tools including Renti, Inspection Express, HubSpot, Canva and Property Guru. Everything is designed to help franchise owners run efciently and grow confdently.

This support extends beyond technology. Franchise owners are guided by a highly experienced Group Ofce team, ofering comprehensive onboarding, training, legal and operational support. The wider Quinovic network also plays a valuable role, sharing experience and expertise among over 30 ofces across the country.

Parrish Wong Quinovic CEO

“We’re proud of the momentum we’re seeing,” says Parrish Wong, CEO of Quinovic. “More people are looking for opportunities to take control of their future and they’re choosing Quinovic because of the tools, support and trust that come with the brand. With another South Island ofce set to open shortly and continued expansion in the North Island, the interest is stronger than ever.

A franchise perspective

Tom Finlay, a long-standing Quinovic franchise owner, says he and his wife chose Quinovic more than a decade ago because it met their criteria for a sustainable and rewarding business: “We wanted a company with strong cashflow, documented operational excellence, industry leadership and revenue that kept pace with costs. Quinovic ticked every box.”

Today, Tom and his wife Kate enjoy the flexibility to live where they choose, having spent a few years in Wanaka while their teams managed their Wellington-based franchise ofces. “We worked hard for the frst 10 years, and now we’ve achieved the work/life balance we always wanted. Our fantastic business partners and managers run the day-to-day operations, and we’re living the life we set out to build.”

From robust systems and real support to national brand recognition, Quinovic ofers a clear pathway to owning a successful business in a sector with steady demand and long-term resilience.

Make our brand

With over 20 years at Quinovic, we’ve seen frst-hand the strength of this business model - steady cashfow in a secure industry, backed by excellent systems. your Business

With a dedicated focus on residential property management, our franchise owners have a proven track record of success.

Bernard Parker | Quinovic Kapiti-Mana

Take the first step to business ownership today, email franchise@quinovic.co.nz

quinovic.co.nz

MAKING A DIFFERENCE

Pete Hartley has a positive message for potential franchisees – as well as building successful businesses of their own, they can make a valuable contribution to their local communities and the wider economy.

After nearly four decades in supermarket retailing, Pete certainly knows business. Before his 2024 appointment as General Manager of Foodco NZ, where he looks after the franchise brands Muffin Break and Jamaica Blue, Pete had a rich career across many supermarket brands in New Zealand and Australia, most recently providing brand, strategic and operational leadership to the New World supermarket brand across the North Island of New Zealand.

“In the spring of 2025,” Pete continues, “New Zealand is bouncing back from the worst non-Covid recessionary period since 1991. Small businesses such as Muffin Break and Jamaica Blue provide locals with employment, support local growers through buying seasonal produce, and contribute to their community’s social development by creating environments where people can meet and interact. It might sound like a cliché, but we call these ‘moments that matter’, and when times are tough each of those moments for people to connect are important contributions to building a resilient community.”

Moments that matter

Pete elaborates upon his theme, “For home office workers, local cafés are ideal for hosting meetings and for getting social contact in their daily lives. For tradies they are a convenient coffee and snack drop-in hub, providing a chance to stop, recharge the batteries and connect with others. And, also importantly, Muffin Break and Jamaica Blue menus and cabinet food are carefully tailored to the different tastes of their local communities, meaning they reflect the communities they serve.

“We are definitely not a cookie cutter franchise, although there are proven operational and business procedures to be followed. After all, Foodco’s aim for Muffin Break and Jamaica Blue is to have a continuity of the customer experience through service and branding, whatever you are eating and drinking and wherever your community is based.”

Building brands that people love

A privately owned company established in 1989, Foodco is one of Australasia’s leading food and coffee franchise business retailers with over 500 outlets in seven countries. Since its first New Zealand franchise opened in 1994, Muffin Break has become one of the country’s most-loved bakery cafés. Jamaica Blue is also making significant inroads as the café brand of choice for Auckland’s major hospitals with high volume sites at Auckland City and Greenlane Hospitals; and plans to open its newest store at North Shore Hospital later this year.

With Muffin Break and Jamaica Blue stores located all across New Zealand from Silverdale down as far as Invercargill, there are franchise opportunities

Jamaica Blue and Muffin Break franchisees

help connect communities with moments that matter

currently available for both brands in a number of communities including Auckland, Rotorua, Nelson, Wellington and Hamilton. Foodco’s typical expansion strategy is to find sites that connect their brands to communities and then find the right franchisee to fit the business.

Any potential franchisee is encouraged by Pete not to feel limited by where they live or by lacking hospitality or business ownership experience. “We’re experiencing a big jump in New Zealand investor interest, but regardless, you should contact us. There just might be plans to build a Jamaica Blue or Muffin Break in your community.”

There to help in any way possible

Pete went on to say, “Another benefit of joining the Foodco family as a Muffin Break or Jamaica Blue franchisee is all of the support provided by our support office team. Every franchisee has their own operational specialist whose job it is to support our business owners to deliver the very best customer experiences possible. This person holds the primary relationship with the franchisee and is there to help in any way possible.

“There’s also a dedicated marketing manager who manages the national marketing campaigns along with site-specific ‘Local Area Marketing’ activations. We also have our own New Zealand finance manager and accountant to support with anything finance related. Finally, the whole team and franchise network is supported by our franchise and leasing coordinator.

Centre of Excellence

The franchise investment of $300,000 + gst for Muffin Break and $400,000 + gst for Jamaica Blue includes comprehensive training for every new franchisee, which is particularly beneficial for those with no hospitality or business ownership experience.

Training is very much part of the Foodco ethos, with new franchisees spending two weeks at the Sydney-based Foodco Centre of Excellence

The purpose-built facility has a commercial kitchen and is staffed by highly qualified trainers. Coffee-making to a qualified barista level, financial management, recruitment and hiring, and coaching and leadership are all part of the programme.

The initial training is backed up with on-going online and on-premises support from the experienced team in New Zealand and Australia. “Call me,” urges Pete, “this could be your moment to create a business that makes a difference in your community.”

Advertiser Info

Jamaica Blue Muffin Break www.jamaicablue.co.nz www.muffinbreak.co.nz

Contact Pete Hartley 027 772 2257 phartley@foodco.co.nz

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Franchise New Zealand is much more than a quarterly print magazine. To keep up to date with all the latest franchise-related news in between print issues, visit our website www.franchise.co.nz and subscribe to our free monthly newsletter.

BUMPS IN THE ROAD TO ECONOMIC RECOVERY

The August Westpac Economic Overview attempted to answer New Zealand’s big question “Are we there yet?”

Westpac economists say that economic growth in New Zealand has taken a step backwards since earlier in the year, and both household demand and business sector conditions are softer than hoped for, especially in urban centres.

Kelly Eckhold, the bank’s Chief Economist, noted in the August Overview: “Growth in 2025 is now projected at 2.4%. Lower interest rates and strong export returns are continuing to support demand. But uncertainty associated with the trade war, ongoing cost-of-living pressures and the still slow passage of past OCR cuts into household budgets have been weighing on activity. Inflation will remain elevated through the next six months, [and] there’s a reasonable expectation that inflation will ease in 2026.”

With the economy stalling and inflation still higher than looked for, the Reserve Bank of New Zealand cut the Official Cash Rate to 3% in August. The cut was expected, but the Reserve Bank surprised many economic forecasters, signalling that the rate could be cut by up to a further 50bp by March 2026.

How grim is the outlook?

It’s all still sounding ‘pretty grim’, as Auckland Business Chamber chief executive and former National Party leader Simon Bridges recently said about the high rate of unemployment in Auckland. However, following the Reserve Bank cuts, banks followed suit, dropping interest rates, with Westpac’s managing director of product, sustainability and marketing Sarah Hearn pointing out that, “While we know families and businesses are still feeling the effects of high living costs and economic uncertainty, we expect cost pressures to ease over the rest of the year.”

However, the August Economic Overview does contain some optimism that the end of the long road to economic recovery is in sight. Growth is set to trend higher later this year as the full effects of interest rate reductions ripple through the economy. Around half of all mortgages will come up for repricing over the next six months and borrowers could see large reductions in their borrowing costs.

It is estimated that almost half of the expected impact of the past year’s OCR cuts is yet to pass through to households. Stronger export returns mean that rural regions, especially those with large dairying sectors, are seeing strong growth in incomes and spending.

The labour market remains soft, with the unemployment rate reaching 5.2% in the June quarter. That’s good news for franchisors who are seeing increasing numbers of enquiries from people looking to buy a business instead of queuing up with hundreds or thousands of other job applicants.

Net migration remains modestly positive, expected to rise to a net inflow of 37,000 in 2026 thanks to initiatives like the Parent Boost Visa. This should be good news for franchisors as immigrants often take a strong interest in business investment opportunities. However, the proposed new Business Investor Visa being introduced in November specifically excludes franchised businesses – unlike its predecessor the Entrepreneur Visa. The Franchise Association of New Zealand is currently investigating this with Immigration New Zealand.

The Government’s new Investment Boost scheme, allowing accelerated depreciation on all new business assets, is expected to not just improve the immediate and forward finances of many large and SME businesses, but also lift the level of GDP by around 0.5% after five years.

HOW WILL A SURCHARGE BAN AFFECT FRANCHISE BUSINESSES?

Retailers, hospitality providers and service providers across the breadth of the franchise sector will be faced with a hard choice when the proposed transaction surcharge ban is implemented in May 2026. Will the ban affect the ability for franchisees to recoup costs when making across the counter sales, or drive more shoppers online if prices have to rise in-store? Do the changes address the root cause of the problems inherent in credit surcharges?

The NZ Herald reported in late July, “The Government is planning to ban merchants from adding surcharges to most in-store card payments. The change will save shoppers, but cost merchants, who will need to absorb the cost of offering contactless payments or pass it onto customers by hiking prices. It will apply to payments made in-store using Eftpos, Visa and Mastercard but won’t apply to purchases made online or with foreignissued cards, prepaid gift or travel cards, and cards issued by networks like American Express or UnionPay.”

MCDONALDS RETURNS TO NEWMARKET

In August, Auckland Council granted consent for a stand-alone new drivethru McDonald’s restaurant on a corner site off Broadway.

McDonald’s said last year that there were no foreseeable opportunities for the purchase of new or existing restaurants in the four main centres of Auckland, Wellington, Christchurch or Dunedin. Recently, however, McDonald’s head of impact and communications, Simon Kenny, shared that they had been looking for a suitable site for a new restaurant in Newmarket for a number of years.

The new site is on land running beneath the southern motorway and is owned by the Dilworth Trust Board and leased to McDonald’s. Auckland Council granted non-notified approval on June 19 for the development of the site. Simon Kenny told the NZ Herald, “We’re hopeful that we could open a new restaurant in Newmarket in the next 12 months.”

Life-work balance is a major motivator for employees all over the world. Workplace flexibility outranked salary in importance in a recent survey of thousands of international workers. Remote’s 2025 Global Life-Work Balance Index reveals the best and worst countries for life-work balance around the world. New Zealand tops the list of the best for the third consecutive year.

The report ranks the top 60 GDP nations based on several workplace factors like statutory annual leave, paid maternity leave, sick leave, healthcare, public safety, public happiness, LGBTQ+ inclusivity, and average work hours per employee.

The research team chooses the term “life-work balance” over the more traditional “work-life balance”, emphasising that life comes first, and work should exist in service of enriching, not overshadowing it.

New Zealand scored consistently well across the study, particularly in areas like statutory annual leave, public happiness, safety, and minimum wage, second only to Australia on this last factor.

The report was released before changes were announced to New Zealand’s FamilyBoost scheme in July, immediately increasing to 40% the proportion of early childhood care and education fees people can claim back, plus a $49,000 increase in the amount families can earn per year to be eligible for the FamilyBoost refunds.

The Global Life-Work Balance Index points out that New Zealand’s businesses are unmatched in looking after the lives of their employees and putting life before work. That may be on the back of compliance issues and relatively high labour costs for businesses, but the longer-term benefits of having happier and more fulfilled employees can also mean more stability, better recruitment options (especially from international prospects) and fewer costs related to staff turnover.

Invest in your next career move

Help Kiwis plan a better fnancial future by becoming a Generate KiwiSaver Adviser.

Become a trusted KiwiSaver adviser and make a real impact

Do you want to empower Kiwis to make confident, smart financial choices and be recognised as a trusted adviser in your community? As a Generate KiwiSaver Adviser, it’s a bit like you’re building a business within a business - you work independently, build strong relationships, and make a genuine diference in the lives of your clients.

Your key mission is to educate and empower Kiwis, helping them make informed decisions about their KiwiSaver account.

With every connection you make, you’ll be helping others maximise their KiwiSaver potential.

It’s a role that many people already find highly rewarding – personally, professionally and financially.

Long-standing Generate adviser Bevan Kinraid says, “Kiwis tend to have a ‘she’ll be right’ approach to finances. It’s extremely satisfying when you can sit down with someone and watch them have that lightbulb moment and see the possibilities of taking more control of their KiwiSaver investment.”

What does the role involve?

As a Generate KiwiSaver Adviser, you’ll be out in your local community, connecting with Kiwis and helping them understand how KiwiSaver works.

You’ll empower your clients to make the most of their investment and ensure they have the knowledge and confidence to align their plan with their life goals, whether that be saving for a first home or retirement.

You’ll have independence and flexibility, meeting with prospective clients in person at their home, their workplace or online over online virtual calls.

Every day will be diferent, but the more time and efort you put in, the more you can be financially rewarded.

You’ll be backed up by Generate’s support

You won’t be doing this alone. You’ll have access to our experienced, awardwinning team. This means you can focus on building relationships, making an impact and gaining momentum in your business.

At Generate, we work with you. We want to see you grow your reputation and your client base:

• Marketing – our brand recognition is growing newspaper and radio advertising, podcast sponsorship and other presence around the country.

• Customer service – we can help with customer queries and the administrative tasks around withdrawals.

• Technology – we provide training and advice tools so your presentation is slick and seamless. We’re constantly updating our tools and automating our processes.

• Compliance - our experienced team gives you training, guidance and assurance to help ensure your processes comply with the relevant KiwiSaver rules and regulations.

“It’s a bit like having business within a business - you will be part of a wider team of KiwiSaver advisers who regularly share insights, experiences, and best practices that lead to greater client outcomes,” says Bevan.

A reputation for excellence

One of the great things about being a Generate KiwiSaver adviser is that you’re ofering a market-leading, award-winning provider that’s a no-brainer to recommend.

Our funds consistently rank highly for long-term performance*, and ofen beat the average investment return of KiwiSaver funds in their respective categories in regular independent reports.

We’re New Zealand-owned and operated and proud of our service. We’ve won awards including the Consumer NZ People’s Choice Award for KiwiSaver, the Reader’s Digest Quality Service Award for Superannuation and a Trusted Brand Award for KiwiSaver.

Be

part

of a growing industry

The KiwiSaver industry is growing at a rapid rate. The value of Kiwis’ accounts (assets under management) is now over $100 billion.

While KiwiSaver first launched in 2007, it’s still in its early stages. We can see from the more mature Australian superannuation market how this trajectory can increase - there are now more than AUD 3.5 trillion of superannuation assets under management.

This role provides an exciting opportunity to be part of this momentum in New Zealand and follow a similar path for growth.

Thriving as a Generate KiwiSaver adviser

We’re looking for self-driven professionals with an entrepreneurial mindset, who are passionate about helping Kiwis, building strong relationships and managing daily operations independently.

To be a Generate KiwiSaver adviser, you need excellent communication skills and great people skills, as you build authentic relationships and network within the community. You’ll be client-centric, passionate about providing KiwiSaver advice and making the complex world of investing simple to understand.

You’ll also need to be ethical and professional, as a trusted expert whose advice is relied upon.

A finance background is not necessarily required – our advisers come from many diferent fields. At Generate we can help you attain your New Zealand Certificate in Financial Services, Level 5, which you can complete while working at Generate.

“We are passionate about advice; our business is built on it. And we believe every Kiwi deserves access to high-quality KiwiSaver advice,” says Ciaran Scott, Generate’s National Advice Manager.

Get in touch with Ciaran to fnd out more.

To see a copy of our Product Disclosure Statements, our Financial Advice Provider Disclosure Statement or to view our advertising disclosures, see our Disclosures webpage.

Past performance is not a reliable indicator of future performance.

The issuer is Generate Investment Management Limited.

Level 9, Jarden House, 21 Queen Street, Auckland, 1010

VEHICLE FOR AMBITION

Young V.I.P. franchisee achieves phenomenal growth mowing lawns

James Cash grew up on a farm and is no stranger to hard work. “I went straight into agricultural contracting after I left school, and spent eight years on a tractor,” he explains. “Considering the hours I spent, the pay was really poor. After some time on a big wind farm, I still felt exploited, and convinced myself there had to be a better way. I had a medical incident which altered my outlook on life, and I decided I was done working for someone else. I spent time looking for businesses and began to narrow down the choices.”

“The biggest challenge was whether to start my own business or go with a franchise.” James explains. “The longer I considered it the more I could see the advantages of a good franchise. It’s an established business with far fewer risks whilst you are building things up. There is greater initial security which was a great draw card, particularly as my wife, Ashleigh, and I now have three little ones under four. We really couldn’t afford to have any down time!”

The standout franchise

“The standout franchise was V.I.P.,” states James. “Not only are they eyecatching on the road, but from talking to franchisees and their clients, they clearly have an excellent reputation. In terms of what I wanted and needed out of a business, V.I.P. was the right franchise model. In the past 18 months I’ve had no cause to regret that choice.”

“I kind of knew what I was getting into,” James continues. “I spent a lot of time talking to the franchisee who was selling off a portion of his customer base, and I didn’t want to waste hard-earned capital on too many lawyer’s or accountant’s fees by looking at lots of different options. I guess you can call it ‘gut-instinct’, but I’m motivated and knew I could make it work. I had confidence in myself, friends and family backed me, and part of me always knew I should be out on my own.”

In November 2023 James (just 28 years old at the time) bought part of a V.I.P. outdoor-based lawns and garden care franchise, with an initial income of around $1,300 per week from mainly Ōtaki-based customers. “We live in Shannon, which meant a bit of travelling,” he explains, “It was always my intention to build the round, sell off the work and build a business closer to home. This is standard V.I.P. practice. Growth was fast, and in 18 months I have doubled the original customer base. I took on a couple of part-timers to keep on top of it, and one of them is now in the process of buying the Ōtaki portion of my business.

“Another thing that impressed me about the V.I.P. system was the amount of marketing,” says James. “You expect to do a lot of advertising when you start a new business. Well, I wasn’t putting much into marketing myself, but the quotes just kept coming through and that’s a real comfort, especially when you’re new in a business.

“I’ve noticed that really successful businesspeople often spend too long in the office and miss out on their family time. I was quite determined that was not going to happen to me, and I’ve found the right balance, with an excellent franchise system behind me to help ensure that. The best part is, there are no limits – I can expand this business, and I will.”

The can-do attitude

Estelle Logan, who with her husband John is the national franchisor for V.I.P. Home Services in New Zealand says, “We are delighted with James’ rapid expansion. He is a superb example of the can-do attitude we welcome in the franchise. He has big goals; he’s not going to limit himself – neither are we! He has chosen absolutely the right franchise to further his career and enjoy bringing up his family. As he pointed out, there is never any shortage of work, and we need more franchisees to cover the demand.”

“James bought a good-sized lawnmowing business, with the intention of expanding further north and then consolidating, which is just what the franchisee he purchased his customer base from has also done. Many more of our longest-serving franchisees have also expanded, and/or sold on part of their customer bases to help save on travel time and improve efficiency. We have opportunities for all. James bought big but we have many franchisees who bought much smaller businesses because they were short of capital or only wanted to work part-time. If you have the desire to succeed, V.I.P. can offer you an opportunity at almost any level.”

So, what about the future? “I can see myself with a kind of mini empire in five years’ time,” says James. “Once our baby boy is ready for pre-school, Ashleigh will join me in the business then we can juggle collecting the children after school. As Estelle said, the sky’s the limit with this franchise, and she is right.”

“Call me to find out more,” suggests Estelle, “We are so proud of what James has accomplished by making the most of the opportunity V.I.P. offers franchisees to achieve their dreams.”

MAKING BUSINESS THRIVE

Business Consulting New Zealand is seeking new franchisees to coach businesses into the future

Business consulting involves improving and growing other people’s businesses, and there is nothing that Business Consulting New Zealand founder and franchisor David Thexton is more passionate about. “Back in 2005, I’d sold my successful beverage business to a big buyer,” he says.

“I’d always wanted to go into business consulting, as I got a real thrill out of seeing people succeed with just a little bit of help. In the past I’d helped several friends with a bit of a leg-up and they are all multi-millionaires today – so I must have done something right! Freed of my own business commitments, I started to look around for some training in the consultancy world.”

Absence of training

At that time, David found there was simply no training for business consultants in New Zealand or Australia. Eventually, he found a company operating in Spain and headed off for a ten-day course.

“I was living in Australia at the time so when I got back home, I started prospecting for clients. Using the systems I’d been taught in Spain, plus a few of my own instinctive tips for our local market, I picked up clients quite quickly. Within five years, in tandem with my business partner, Wayne Armstrong, I’d written a programme dedicated to analysing businesses, but crucially, from the owner’s perspective.

“We went to a software guru, who turned it into an application, and we were up and away. It turned out to be a wonderful tool, because the business owner does most of the work. We set it up with a few basic figures and the client answers questions and ranks certain aspects of their business. Then the magic happens – using the algorithms we created it will calculate their current profits. Incredibly, 99% of the time the business owner has agreed with the results.

“From there, we work on gaining an understanding of how and where the business operations can be improved, and the overlooked portion – profit leakage. Reducing profit leakage can improve the value of a business over five years to the point where it is ten or twenty times more valuable if, or when, the owner wants to exit the business. And that all came from a great piece of software,” David laughs!

Time to re-launch

Originally introduced to market just before Covid scuppered plans, David says the time is now right to relaunch Business Consulting New Zealand. “With companies struggling in the current economic environment and the IRD continuing to put pressure on derelict debtors, I’ve decided we need to get tools for success into the hands of more business owners. What I am looking for is a core group of franchisees with the same passion for consulting and

coaching that I have. I’ve put together a package that covers all the basics, and I like to be up front about all the details!

“The franchise fee of $51,000 + gst covers all you need to get started, including five days of initial training. From conducting many of these training courses I’ve learned that everyone brings something to the table. We cover client acquisition and introduce the Marathon Plan, which we named after a programme that proves anyone could run a marathon in 13 weeks: you start by running to the post box on the first day, then the end of the street, and so on; until at the end you are capable of running a full marathon. Every week we have a morning webinar for all the franchisees and the franchisor team to share ideas and problem-solving. Every month, each franchisee receives one hour of one-on-one coaching with me – and believe me, there’s nothing I haven’t come across in business in my time.”

Become a valuable asset

David asks a simple question: “Would you like to be a world class business consultant in New Zealand or Australia? I know there are a lot of great potential franchisees out there following the recent downturn and relentless redundancies. I want to speak to ex-business owners, corporate executives who’ve had a gutsful of that world, salespeople, financial whizz kids and even lawyers.

“Through the Business Consulting New Zealand programme, we can help you to become a valuable asset to your clients, to understand their personal needs and to structure a business plan together. And you get rewarded twice: once by helping your clients build a clear path to success; and secondly by building your own successful consultancy business.”

Business Consulting New Zealand offers a clear road map to success for business owners in conjunction with their consultant. “It’s flexible and friendly,” says David. “With the right tools and training it is easy to uncover the weaknesses and opportunities in a business, bringing your clients better work/life balance, reducing profit leakage, accelerating growth and improving overall value.

“I’m looking for people with a passion for helping businesses to thrive. As a franchisee you will set your own consulting fees, but with six or seven clients you could be averaging $25,000 per month. If that sounds like your kind of challenge – give me a call.”

David Thexton in full training mode on the Gold Coast

BUYERS GUIDE

Business confidence might have taken a bit of a knock recently, but many franchisors are still saying that their biggest problem isn’t a shortage of customers or sales, but a shortage of new franchisees. In many sectors, there are more opportunities and locations available than there are people to develop them.

If you’re keen to own your own business, then, it’s a good time to start looking. A good franchise can provide you with the training, the support, the marketing and the products or services to get you off to the best possible start. But what do you choose? The range of opportunities facing would-be business buyers is bewildering, from burgers to book-keeping, building to beauty – and that’s just starting with the letter ‘B’. The good news is that, whatever your interests, you are almost certain to be able to find a franchise to suit you.

To help you, here’s a sector-by-sector guide to help you work out what’s available in this magazine and on our website.

To keep things simple, we’ve divided the franchises available in New Zealand into ten main categories:

• Auto & Marine Services

• Business & Commercial Services

• Computers & Telecommunications

• Financial Services

• Fitness, Health & Beauty

• Food & Beverage

• Home & Building

• Home Services

• Leisure & Education

• Retail

In each category, we’ll tell you a little bit about the franchise environment, explore the investment range, outline the type of franchises operating and the sort of skills franchisees need. You can find opportunities in each category in the Westpac Directory of Franchising starting on page 54 or go online to www.franchise.co.nz to search by category or investment level.

Auto & Marine Services

With the number of cars on New Zealand roads and boats in New Zealand’s marinas constantly increasing, servicing and repair is a growth sector. Franchises available in this category divide into two: the fixed type, such as Pit Stop and BoatSmartHQ, where customers bring their vehicle or boat to you, and the mobile type, such as Touch-Up Guys and Mobile Hand, where the franchisee goes to the customer. Often, auto servicing franchisees deal with garages and car yards or fleet operators where they can get bulk business as well as servicing private individuals. An exception to this is the windscreen repair industry, which is largely financed by the insurance companies.

The investment required in this sector varies widely from $40,000 for a mobile business up to $180,000-plus for a fully-fitted automotive service centre. Other types of auto franchises include car valeting and, at the upper end of the investment spectrum, full automotive dealerships.

If you’ve ever dreamed of owning your own business, there are hundreds of different opportunities in New Zealand. Here’s a guide to 10 types of franchises that could work for you

Business & Commercial Services

New Zealand has a very high proportion of business-to-business (B2B) franchises compared to other countries. The high incidence of small businesses which need to buy-in external services rather than having them in-house may explain this. Whatever the reason, B2B has been one of our fastest-growing franchise sectors for some time and shows no signs of slowing down.

The sector offers a huge range of services: business coaching, commercial cleaning, courier delivery and accounting, among others. There’s an emerging niche in health and safety, and even promotional goods and media offer franchise opportunities for sales people.

A lot of B2B franchises are home-based and mobile, with investment levels starting from as low as $5,000 (although don’t forget you’ll need working capital, too). However, services such as Pack & Send are premises-based. Having premises usually doesn’t mean franchisees don’t have to make sales calls, though – marketing to local businesses is usually a vital part of the franchisee’s role. In every case, good interpersonal skills are required to market to other businesses and it is equally important to have an understanding of, and empathy with, the market you are serving.

Computer & Telecommunications

The computer and telecommunications sectors can change rapidly and any opportunity in this sector needs thorough investigation with an eye to future developments.

Computer franchises can cover a variety of services: support when individual computers and small networks break down; specific development and management of software solutions such as accounting packages; sales and marketing-type franchises based around the provision of technical services such as website development; or technology learning centres such as Scratchpad.

For home-based and mobile franchises, the investment required starts from $50,000 and for premises or classroom-based franchises, the investment level starts from around $120,000. While some training is provided, most will require you to be technically proficient or have good sales skills. The computer servicing franchises will provide many support functions to maximise time spent on the technical side. However, you will still need good interpersonal skills as well as computer skills in order to make a success of this type of business as you are the person in front of the customer.

Financial Services

While mortgage broking is not quite the hot number it was ten to fifteen years ago, there are still plenty of opportunities in the finance sector: direct financing (MTF Finance); and financial planning, such as the Generate KiwSaver Scheme advisor business opportunity. There are also accounting franchises such as The Office Professionals that cross the divide between financial and business services.

Generally home or small office-based, financial franchises start from around $30,000 although they may require substantial working capital on top. Some can be operated as part-time businesses and may require home visits out of office hours. There are two vital attributes for franchisees: people skills and an understanding of figures. Business finance and cost-reduction franchisees

need to be able to work at senior management level within businesses; accounting franchisees do not need accounting qualifications but must be familiar with the needs of small business. Many franchisees in this sector have banking experience; however, it is not essential.

Fitness, Health & Beauty

One of the major growth areas internationally, the ageing of the baby boomer generation means the number of opportunities in fitness, health and beauty has been steadily increasing in recent years.

On the fitness side, there are a number of gym and personal training brands available, from the huge international brands like Anytime Fitness to the niche brands like KX Pilates. On the health side there are transport franchises like 2024 Supreme Franchise System of the Year Driving Miss Daisy which cater for older or less able clients, while on the beauty side there are specialist nail care, hair care and grooming franchises.

While a fitness business might range between $300,000 to $700,000, a hairdressing franchise starts from around $100,000 to $150,000 and a aged care transport franchise could be yours from as little as $30,000 to $40,000 plus vehicle.

For any franchise involved in care of the elderly or disabled communities, its franchisees will need to have a great deal of empathy, patience and caring, even when they are building their businesses to employ others in front-line rôles.

Food & Beverage

This is the sector where modern franchising began and it still accounts for a huge proportion of the market. Such names as Wendy’s, Burger King and KFC are franchise icons, but in New Zealand there’s just one catch – none of those

The café sector continues to do well with a wide range of franchise opportunities constantly revising their offering to stay on trend. Conversion franchising – where you buy an existing independent outlet and convert it to a franchised brand – is increasingly popular.

There are more specialist sushi franchises in the market, Katsubi is carving a niche in the ‘slow food served fast’ sector and you will find fun new brands like Soul Origin, Bocky Boo Gelato and the gluten-free, vegan OMG! Decadent Donuts opportunity.

For many premises-based food franchises, the establishment of food delivery specialists like Uber Eats, DoorDash and Delivereasy across cities and regional areas of New Zealand has enabled them to offer a delivery option without the need to employ their own specialist drivers.

There are several dedicated mobile options, from coffee carts to pizza, and retail distribution franchises such as Anchor have always been solid. Product delivery via vending machines attracts many looking for flexible hours, while some franchises, like Cookie Time, deliver straight into workplaces and other retailers. As a result, you can enter the industry for as little as $25,000 or spend as much as $500,000 – and the rest!

Among the fixed premises franchises, there are two different philosophies. Some franchises make a big thing of having all their food prepared on the premises (promising more freshness and higher margins) while others prepare off-site (requiring less expensive floor space and fewer skilled staff).

At the end of the day, this is a business driven by margins and the bottom line, and any of the successful franchises clearly has a model that works given the right site and the right franchisee.

In return for the potential to make a lot of money, hospitality franchisees need the management ability to deal with staff training and turnover, complex regulations, long and irregular hours, leases, landlords and customers who can get quite emotional if something goes wrong.

Many people have romantic notions about running a little eatery, but the reality is hard work! You need high levels of energy and patience as well as good people skills. If you have these, you might even join the growing number of multi-unit franchisees who own more than one outlet in the same – or even different – chain(s).

The mobile franchises have few of these drawbacks (apart from the early

starts) as they tend to be one-man-bands or husband-and-wife operations. However, they do not lend themselves to ownership of multiple outlets in the same way and require constant hands-on attention from the franchisee and/ or family members.

Home & Building

Building has been hard hit in recent years, although the franchised companies have generally fared better than independents. Home renovation, repair and enhancement franchises have done well as people look to make the best of their existing homes in the slower housing market. Building is traditionally a boom-and-bust industry, and having (and using) good management processes is essential to build a long-term, sustainable business. Dream Doors, which specialises in kitchen refurbishment rather than replacement, is a prime example of this, having developed awardwinning systems to help support franchisee profitability.

Home and building franchises can be divided into three types: complete house-building franchises like Landmark, Navigation and Signature aimed at builders and business people looking to develop a competitive edge; specialist service providers supplying cabins or sheds like Mizin and The Shed Specialists; and new or renovation suppliers such as Cutshop and Kitchen Studio. Building inspection and home handyman franchises like Hire A Hubby add to the mix of options.

Many of the franchises in this sector are necessarily mobile and therefore fit into the middle bracket around the $25,000 to $75,000 investment level. Larger operations with showrooms or fixed premises are in the $150,000 to $450,000 range. Industry experience is often desirable, but not all franchises require it as long as applicants have some practical ability and a good state of fitness. Sales and people skills are usually important.

Some franchises allow franchisees to sub-contract or employ specialist staff; others forbid it. You need to check carefully what is and isn’t permitted before committing yourself if you are considering such an option.

Home Services

In terms of sheer numbers, this is the biggest sector of all with perhaps 3-4,000 franchisees offering everything from lawnmowing to pool cleaning. Most of those franchisees are individual operators or couples, although

several of the larger franchises operate via a three-tier system: the local franchisees are supported by a regional master franchisee who, in turn, is supported by the national franchisor. This is an efficient system which ensures that ‘head office’ does not need a huge management and staffing structure and which, at its best, empowers and motivates those supporting franchisees through their financial stake in the business – exactly the same factors that motivate the franchisees themselves.

This is typically a low-investment sector. Franchises generally cost around the $20,000 - $35,000 level plus equipment and a vehicle, although some of the specialist services can range as high as $100,000. It is also the sector in which you are most likely to find the offer of a work guarantee or income guarantee. If this is important to you, check carefully to see exactly when it kicks in and what it offers (see www.franchise.co.nz/articles/3981 ).

The home services sector has seen tremendous growth over recent years, and the larger companies say there is still plenty of demand and that their biggest problem is not finding new customers but new franchisees. For this reason, it is a very competitive market, with each of the companies looking to find an edge and sometimes prone to putting their competitors down. Ignore this: if you are looking for a franchise in this sector, look for one with a structure that best meets your own needs and with a culture and people you feel comfortable with.

Leisure & Education

This tends to be a sector for people who like working with children, whether you want to operate an out-of-school care programme, teach a passion like computer programming or sport, or conduct tutoring with maths or English students with a franchise like NumberWorks’n’Words.

As parents become increasingly concerned for their children’s education, a number of specialist franchises are springing up to assist in areas such as pre-school gyms, drama and maths. Art, music, computer, science and language tuition are growing fast in many countries. This is an area where caution is required: while music lessons have always been a ‘user pays’ add-on to traditional education, it may take a while for academic tuition to catch on and the niches may be too small here for some concepts to thrive.

Core curriculum subjects such as maths and English are well-proven here,

Like working outside? A Crest PropertyCare franchise could be the key to securing your financial future

Commercial buildings and business premises need regular exterior maintenance. Crest PropertyCare franchisees provide profitable services like Pure Water Window Cleaning, grounds maintenance and exterior cleaning.

Our franchisees receive a high level of operational and administration support. We invoice the customers, remit contract payments twice per month, and look after your accounts and GST returns, allowing you to focus on growing your own successful business.

though, and find a ready market not just with immigrants looking to catch up but local school and even mature students, too. New franchises like MintEDVR – which has developed an innovative Virtual Reality solution for an overstretched market segment – are are also finding a ready demand for their services.

Retail

The retail market in New Zealand tends to be dominated by a few major players, which means that franchises have to develop their own specialist niches to compete successfully. The big issues in retailing are premises, location and size, all of which have a huge impact upon margins, particularly in mall locations. While some franchises operate successfully in malls, most operate outside the malls where they make a big point of being destination outlets serving local communities. Retailers like Liquorland and Choices Flooring make a virtue of easy parking and non-mall hours. Alternatively, companies like Pack & Send aren’t tied to their premises: franchisees must be prepared to go out and market their services.

Most retail opportunities start from $200,000 and go up to $1 million plus. Retail, like food, has become a seven-day business and initially most new franchisees can expect to be working for most of those days. However, as with food, retail offers the advantage that staff are essential and with good people and good management a franchisee can rapidly build a business that does not require their presence on-site all the time.

Most franchisors say that new franchisees require no previous retail experience. In reality, though, this is another area where good people skills are vital for leading your team and providing your customers with friendly and efficient service, and such people will often have a retail background. You need the ability to smile and to stay on your feet all day! Many retail franchises are ideally suited to couples who between them have a range of financial, administrative, management and people skills which few individuals can match.

Making A Fresh Start

The great delight of franchising is that if you look hard enough you can find a franchise opportunity in almost any field you choose. Real estate, transport, accommodation, doggy daycare, VR-based coaching services and all sorts of industries now offer franchise opportunities to those with a taste for adventure and a desire to determine their own future. If you want a real challenge and have management experience, you might also look at master licence opportunities where you establish an overseas franchise in this country. Take a look through the Westpac Directory of Franchising starting on page 54 – there are around 275 different franchises and business opportunities there, so whatever you’re looking for, you can almost certainly find your choice.

If you want to live the dream of owning your own business or make a new start in New Zealand, now could be the moment. Read through this magazine and look at the huge range of options available. If something appeals, find out more – and then start doing your homework. Buying a franchise can be a great way to begin the rest of your life.

Quick Tips – Choosing a franchise to suit you

To work out whether any particular franchise is the right one for you, you’ll need to do some research and ask lots of questions. There are many helpful articles on the Franchise New Zealand website – here are four to get you started:

Where do you start? How to get into your own business – How do you decide whether a business opportunity is right for you? Here’s a guide to working it out with links to all the resources you need to make the right decision.

www.franchise.co.nz/article/2903

10 financial reasons to buy a franchise – Thinking of buying or starting a business? Here are ten reasons why a franchise could be your best financial option.

www.franchise.co.nz/article/2790

250 Questions to Ask Your Franchisor – A comprehensive list of over 250 vital questions to ask franchisors that will help you make the right decision.

www.franchise.co.nz/article/77

Understanding the Numbers – Explaining what financial reports can tell you about the business you’re buying. www.franchise.co.nz/article/36

Helping you navigate franchising law with confidence

We specialize in franchising law, o ering expert guidence to navigate its complexities with confidence. With a history in the field, we’re often called upon to author resources for a market-leading publisher.

Whether you're a franchisor or franchisee, it’s our business to make your franchising business solid by helping you understand the finer details.

Contact

Call Alistair van Schalkwyk in the first instance on 09 308 8071 or email alistair@ascolegal.co.nz

LAUNDROMAT

OWNER HARD AT WORK

The hardest part of owning a Speed Queen self-service laundromat is deciding how you will spend your “work” day.

If you are looking for a truly passive income with an excellent return on investment, get in touch to fnd out more about Speed Queen laundromats.

MORE THAN REMOTELY INTERESTING

Speed Queen is the oldest and largest manufacturer of commercial laundry equipment in the world. “Despite being founded in 1908, we’ve always been at the cutting edge of technology, and that’s why our operators continue to make big profits,” says Royce Little, Speed Queen’s head of laundromat sales.

“We offer technological advances that are game changers for laundromats. With cashless payment systems and remote operation, laundromats have become even more attractive for investors. You don’t need expensive high street or mall locations, and our partners are reaping the rewards of us being ahead of the game. That’s why we say Speed Queen is a near-perfect model for anyone seeking semi-passive income.”

Cashless means stressless

From an investor’s perspective, cashless payments are one of the biggest shifts in the business. “There are no security issues around cash. There is nothing to steal on site,” explains Royce. “There are no worries about cash handling, collecting, or banking coins. That used to be a massive hassle.

“Our laundry equipment integrates to payment systems that allow customers to pay directly on the machines. This means your customers can pay with their EFTPOS or credit card or pay with PayWave or Apple Pay, and the money then ends up in your bank account without the need to deal with cash collection and deposits.”

Security and control from anywhere

Remote operation doesn’t stop with cashless payments. Security cameras allow owners to keep an eye on their store 24/7 from their phone or laptop. Smart doors mean you don’t need to be on site to open and close your laundromat. Stores can run 24/7, or you can use timed access or remote unlocking to let staff and cleaners onto the premises. “With reliable local cleaners,” says Royce, “many investors hardly need to visit their laundromats at all.”

Real-time insights at your fingertips

Speed Queen Insights takes remote management even further. Store owners can log in and see machine performance in real time: how many cycles each machine has done, revenue by the hour, and even when there are rare faults. “If there is a blocked drain, the machine will notify you immediately,” says Royce. “You can literally sit in Kerikeri and operate a laundromat that is in Invercargill.”

Future-proofed technology and remote operation makes Speed Queen an investors’ dream

Customer experience that drives loyalty

While investors benefit from cashless systems, smart doors, and remote monitoring, customers notice the difference too. For them, Speed Queen laundromats are faster, safer, and easier to use than ever before. No longer do they need to carry bags of coins or worry about machines swallowing their cash. With the ability to tap their card, phone, or even smart watch at the washer or dryer, payment is effortless and familiar.

Reliability is another factor that builds repeat business. Because every Speed Queen machine is connected through the Insights platform, any issues are identified quickly. If a drain blocks or a machine requires servicing, a laundromat’s owner knows instantly and can act before the issue causes downtime. That means fewer out-of-order signs and more machines available when customers need them most.

Safety is also front of mind. The absence of cash on site reduces theft and creates a more secure environment, which matters to families, students, and late-night users. Combined with well-lit stores and camera monitoring, customers feel safer and more confident in using laundromats. Ultimately, happier customers stay loyal, tell others, and keep coming back – driving the steady income that investors are looking for.

Built for the long haul

“Our equipment leads the world because it was built for the long haul,” Royce explains. “The machines are designed to last 15 to 20 years on average, day after day. We also have servicing agents in every town across the country. With durable machines and service support nearby, you can live or holiday as far away as you like.”

Success after success

Speed Queen has equipped over 50 outlets, including some of the largest laundromats in the southern hemisphere. A medium-sized investment is typically between $250,000 and $350,000, with a deposit of $100,000 typically required. “Returns are often in the range of 20-30%,” Royce points out, “with some owners exceeding even that.”

Speed Queen is not actually a franchise – you operate under your own brand, but Speed Queen provides extensive support, from site selection and council approvals through to literally opening your doors. “If you’re considering a semi-passive, remotely managed business that generates real income, I’d love to talk,” says Royce.

“We’re ready to hear from anyone who has the desire to build a successful business in any part of the country. You don’t even need to move. Whatever your situation, give me a call and let’s discuss how Speed Queen can help you.”

Royce Little: ‘There are no security issues around cash’

A QUESTION OF

FUNDING

Westpac’s Daniel Cloete suggests the right questions to ask about funding a franchise business

Buying a franchise can be one of the most rewarding ways to enter business ownership. With a proven model, brand recognition, and support from the franchisor, franchise businesses offer a level of security and structure that independent startups often lack. But while the franchise model reduces some risks, funding the business still requires careful planning, smart questions, and professional advice.

In our Autumn issue published earlier this year, Westpac’s national franchising manager Daniel Coete suggested some useful questions to ask about a business in order to become an educated franchise buyer (see www. franchise.co.nz/articles/3936). Now, Daniel focuses on how to turn your dreams into reality by looking in more detail at the right questions you should ask about funding that business.

As a business banker working with franchise buyers, I’ve seen firsthand how asking the right questions can make the difference between a thriving business and a financial struggle. Here’s what you need to know – and ask –before committing your money to a franchise.

Start with the right mindset

Before diving into numbers, it’s important to shift your mindset. The first question is not, “How much can I borrow?” but rather, “How much can the business afford while delivering a decent living and return on my investment?”

This question sets the tone for responsible borrowing. Overextending yourself financially can lead to stress, underperformance, and missed goals. Instead, aim for a funding structure that supports both the business and your lifestyle.

Understand the total investment

Franchise advertisements often list a wide range of capital requirements –say, $90,000 to $250,000 – but what does that include? Ask:

• Does the figure include the franchise fee?

• Is the fit-out of a new outlet covered?

• Are rental bonds, stock, equipment, legal and accounting fees included?

• Is this the total investment or just the cash equity required?

Understanding the full cost helps you avoid surprises and ensures you’re budgeting accurately. Work with a franchise-savvy accountant to break down these costs and build realistic cash flow projections.

Don’t overlook

working capital

Working capital is the lifeblood of your business. It’s the cash needed to cover day-to-day expenses like wages, utilities, and inventory before the business starts generating income. Ask:

• How much working capital will I need to operate effectively?

• How long will it take before the business becomes cash-flow positive?

• What contingencies are in place if revenue takes longer to ramp up?

Many franchise buyers underestimate this need, leading to early cash crunches. Your accountant can help you model different scenarios to ensure you’re prepared.

Explore cash flow lending

If you’re buying into a well-established franchise system with a strong brand and proven performance, you may be eligible for cash flow lending. This type of funding allows you to borrow against the future earnings of the business, potentially reducing your upfront equity requirement. Ask:

• Is cash flow lending available for this franchise system?

• What are the criteria for qualifying?

• How does this affect my debt servicing obligations?

Cash flow lending can be a powerful tool, but it must be matched with realistic projections and a solid understanding of the business’s earning potential.

Match funding to assets

Not all funding is created equal. Short-term loans may be suitable for working capital, but not for long-term assets like fit-outs or equipment. Ask:

• What is the appropriate term for each type of funding?

• When will major assets need to be replaced or upgraded?

• Will I need additional funding for future refurbishments? Aligning loan terms with asset lifespans helps maintain healthy cash flow and avoids refinancing headaches down the road.

Choose the right funding partner

Your bank should be more than just a lender – it should be a strategic partner. Many banks have specialist franchise divisions that understand the nuances of franchise systems and can offer tailored solutions. Ask:

• Does my bank have a franchise specialist team?

• Are they familiar with the franchise system I’m buying into?

• Can they offer benchmarking data and strategic insights?

If your bank isn’t familiar with the franchise, they’ll require more detailed information from the franchisor. A knowledgeable banker can streamline the process and offer better terms.

Think beyond the loan

While initial lending is important, don’t forget about your ongoing banking needs. These services directly impact your bottom line and operational efficiency. Ask:

• What transactional services are available (e.g., EFTPOS, credit card facilities, online banking)?

• Are there overdraft options or flexible account structures?

• Can the bank support my growth plans with scalable solutions?

A good banking setup supports your business day-to-day and grows with you over time.

What will the bank require?

When assessing your funding application, the bank will look at many of the same factors you and your accountant are reviewing during due diligence. Expect to provide:

• A detailed breakdown of the total purchase price and funding requirement

• Financial statements and projections for the next 12 months

• Your personal statement of position (assets and liabilities)

• Information about the franchise system, including brand strength and financial benchmarks

The bank will assess your debt servicing ability, taking into account your personal financial position and the projected performance of the business. Transparency and preparation are key – be honest and open with your advisors and banker.

Ask, ask, ask...

Never feel guilty for asking lots of questions. Your accountant and banker deal with clients at all levels of experience. They won’t know what you don’t know unless you ask:

• What funding structures are available?

• What are the risks and benefits of each?

• What assumptions are built into the financial projections?

• What happens if those assumptions don’t hold?

Your job is to be fully informed. Your money, livelihood, and future are at stake. The more questions you ask, the better your decisions will be.

Additional tips for franchise buyers

To round out your funding strategy, consider these additional points: Review the Franchise Disclosure Document: This contains vital financial and operational information.

Talk to Existing Franchisees: They can offer real-world insights into costs, earnings, and challenges.

Understand the Franchise Agreement: Legal advice is essential to understand your obligations and rights.

Plan for the Unexpected: Build a buffer into your funding to cover delays, cost overruns, or slow revenue starts.

Think Long-Term: Consider how the business fits into your personal and financial goals over five to ten years.

Final thoughts

Funding a franchise business is more than securing a loan – it’s about building a foundation for long-term success. By asking the right questions, seeking expert advice, and understanding the financial realities of your chosen franchise, you’ll be better equipped to make smart, confident decisions.

Remember, franchising offers a unique opportunity to own a business with support and structure. But like any investment, it requires diligence, planning, and a cleareyed view of the numbers. With the right approach, you can turn your franchise dream into a profitable reality.

the author

The information contained in this article is intended as a guide only and is not intended as an exhaustive list of matters to be considered. Persons entering into franchise agreements should seek their own professional legal, accounting and other advice.

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Daniel Cloete, Westpac’s National Franchising Manager

Daniel Cloete is the National Franchising Manager for Westpac. For more information, contact your local Westpac Franchise and Business Banking Specialist on 0800 177 007 or email: franchising@westpac.co.nz

About

GROWING LOYALTY

Tranxactor delivers cost-effective, combined customer relationship and gift card management systems

When it comes to creating a solid customer loyalty strategy many businesses mistakenly prescribe to the school of thought that loyalty is merely a matter of having a points or rewards system in place.

Unfortunately, those businesses are missing the bigger picture, believes Tranxactor’s country sales manager Gurdeep Talwar, “Because loyalty is really about personalisation and ongoing customer engagement. Whether you are a small independent store or part of a large network, growing customer loyalty helps you to grow your business.”

Having been a major player in the sector for 24 years, Tranxactor fully understands that big picture on customer relationships and retention. This is a proud Kiwi company, supporting many of New Zealand’s leading loyalty, gift card, CRM and payment solutions, and working tirelessly behind the scenes in partnership with many of New Zealand’s highest profile retail and trade brands, as well as dozens of smaller businesses.

A powerful solution

Tranxactor stands out in the market because it delivers both a powerful loyalty and CRM platform, as well as a full end-to-end gift card management system. The end-to-end service integrates smoothly with New Zealand’s payment networks and EFTPOS facilities.

“This combination is rare,” explains Gurdeep. “Most providers simply offer either a loyalty or gift platform, whereas Tranxactor brings both together under the one roof.

“This means clients don’t just get a system that collects data, they get a partner who helps them actually use that data to grow their business.”

He says the overall flexibility of the Tranxactor platform, and the ability to tailor it to each individual client’s needs, makes it a perfect match for New Zealand’s many busy franchises and multi-site businesses. Highprofile premium café franchise Columbus Coffee is one of those partners successfully making full use of the platform.

Smarter cost-effective growth

Cashflow is still king, and gift cards have been proven time and time again to enhance cashflow in any business. Also, in a challenging economy, keeping existing customers loyal is of utmost importance.

In 2025 businesses are watching their spend closely, and so are their customers, says Gurdeep. “That’s where the Tranxactor platform really helps – by ensuring that each customer visit or purchase is converted into a longterm relationship, not just a one-off sale.

“We can assist franchise businesses to do more with the customers they already have, rather than constantly chasing new ones. This is about building smarter, more cost-effective growth.”

“Our comprehensive financial settlement system also makes it easier for franchise stores and their head offices to pull or push funds, or points, between them,” explains Gurdeep.

Creating solid customer loyalty

Gurdeep can’t emphasise enough the mistake of regarding customer loyalty as simply a points or rewards program. Some franchises and businesses also fail to connect their loyalty program with their wider business goals – such as improving retention or increasing visit frequency.

“Another area where businesses often fall short relates to using the data they collect,” explains Gurdeep. “They gather a lot of data but don’t always have the tools or support to turn it into action. That’s where Tranxactor can really help make a huge difference.”

Don’t underestimate the benefits of a good old gift card solution either, he adds. “Not every business has gift cards available and put simply, in this day and age, not having a gift card means you are in effect handing over business to someone else.”

Affordable and scalable

2025 has so far proven to be another tough year for the economy and for New Zealand’s business community. In such a challenging climate customer engagement and repeat purchase or visit activity is vital to a business’s survival.

It is therefore critical to have the ability to communicate to your customers directly based on that activity knowledge. John Norrie, Tranxactor’s founder and CEO, says while his company has worked primarily with very large business groups in the past, today they’re well equipped to manage customer connections for much smaller groups right down to a single store.

Tranxactor solutions don’t have to be about high-end products or plastic cards either. They can be just simple, affordable and all-digital solutions. One of the company’s most popular services is helping businesses to transform their loyalty or payment programmes from a physical ‘paper-based’ or plastic card system to one that’s fully digital.

Simple and consistent is best

When it comes to forging enduring customer relationships and CRM strategies, the key is to always keep it both simple and consistent, explains Gurdeep.

“Customers not only want rewards, they also want to feel recognised and valued.”

His advice is to focus on what matters most to your customers and to make each experience better than the last.

“And make sure your CRM and loyalty program is something that your frontline staff believe in and confidently put to good use. When your team is engaged, your customers feel it too.

“Don’t wait until things slow down to start building those relationships. Be proactive. Call me now to make a start on growing loyalty and growing your business.”

Advertiser Info

Tranxactor www.tranxactor.com

Contact Gurdeep Talwar

021 242 7033

09 369 5832

sales.nz@tranxactor.com

Gurdeep Talwar: ‘Grow your business by growing customer loyalty’

DEMYSTIFYING DISCLOSURE

A good disclosure document is a great help when buying a franchise. What should it tell you?

When buying a franchise, the best systems provide the prospective purchaser with a document that sets out all the salient facts about the company and what it is selling. This is called the Disclosure Document, and its aim is to ensure that prospective franchisees understand the nature of the franchisor/ franchisee relationship prior to purchasing, and that they have all the necessary information on which to base an informed decision.

The following provides a guide to what a disclosure document should contain. There is no legal requirement for such a document in New Zealand but good systems will still provide adequate disclosure. The Franchise Association of New Zealand outlines a minimum standard in its Code of Practice and Ethics; this applies to its members only, but any good franchise should volunteer the same information.

Disclosure

Franchisors should provide a disclosure document to all prospective franchisees at least 14 days prior to signing a franchise agreement. In many cases, owing to the nature of the information provided, prospective franchisees will be required to sign a confidentiality agreement before receiving the disclosure document. This is perfectly normal.

This disclosure document should be updated at least annually and contain at least the following:

A

company profile

A company profile should include full details of the company and its officers. The purpose of this is to enable the potential franchisee to do their own checking of the particulars of the people involved in the franchisor company.

An outline of the franchise

The franchise outline should include:

• History of the franchise system

• Trade mark particulars

• Details of all payments to be made by the franchisee to the franchisor

• Details of any amount refundable if the agreement is terminated after a deposit is paid

• A summary of terms and conditions for purchase of goods

• A summary of terms and conditions relating to termination, renewal, goodwill and assignment of the franchise

• A summary of the main obligations of the franchisor

The aim of this section can be summed up as “No nasty surprises”.

By setting out clearly the terms and conditions upon which the franchise is to

be sold and operated well in advance of signing an agreement, the franchisor is ensuring the clearest possible understanding of the nature of the deal for the potential franchisee.

Commissions

The document should disclose details of any payment or commission made by the franchisor to any advisor, broker or consultant in connection with the sale. A potential franchisee has the right to know if the broker who recommends the franchise to him or her will benefit financially by doing so.

Financial

There should be a list of components making up the franchise purchase: for example, the franchise fee, stock, fixtures and fittings, working capital and so on, along with costs. It should also include details of any financial requirements by the franchisor (eg. required equity levels) and a viability or solvency certificate signed by the directors of the franchisor company.

References

The document should contain a list of existing franchisees and company outlets, along with details of any franchises terminated or not renewed in the past year and information on any outstanding litigation. Prospective purchasers are always well-advised to talk to existing franchisees (see 50 Questions to Ask Franchisees at www.franchise.co.nz/article/935) about any franchise system which interests them.

Projections

Where figures are included, they must be clearly qualified as to whether they are examples of actual performance achieved, or if they are projections. If the latter, the basis of any assumptions made must be included. There must also be a clear statement of what is and is not included (for example, wages or the cost of servicing loans) and confirmation that the figures do not represent a guarantee of performance.

Purchasers can reasonably expect an outline of what the business they are buying might achieve, but this is an area fraught with danger as, in business, nothing is certain. The purpose here is to qualify the figures by explaining exactly how they are arrived at and why they are relevant to the purchaser’s specific business.

Other

The disclosure document may also contain details of any deposits required, whether they are refundable or non-refundable, and whether there is any ‘cooling-off’’ period during which a franchisee may change their mind after signing a franchise agreement.

Summary

By offering an accurate, up-to-date and detailed disclosure document, a franchisor ensures that prospective franchisees have a clear understanding of the franchise, its obligations and financial requirements. This achieves two important objectives. First, it protects the franchisor against misunderstandings or later allegations of misrepresentation. Secondly, it enables prospective franchisees to carry out a proper pre-purchase inspection (‘due diligence’) on the franchise in question.

The moral is: if you’re buying a franchise, ask for the disclosure document, check what it contains and show it to your franchise-experienced advisors before you make your decision.

LOOKING FOR AN IN-HOUSE COUNSEL EXPERIENCE?

ABOUT US

We are a boutique franchise and commercial law practice that works with a small but select client base on an on-going basis. This enables us to deliver meticulous legal advice and strategy which aligns with our clients’ overall commercial objectives.

With over 20 years of legal experience, Harshad Shiba has extensive expertise in franchising, commercial, and corporate law. He regularly advises on the establishment, implementation, and ongoing legal management of franchise systems including brand importation to New Zealand. A:

Blackwell

Trading Posts are lifestyle franchises for mature kiwis

When my colleagues and I created a tiny retail gin store in Greytown two years ago, we knew it was special. It combined the key elements of success; beautifully displayed products in unique packaging with a customer experience designed to entertain and delight. I’d learned these retail rules from working with some of the world’s biggest brands, including Disney, BP and Westfeld over the past 30 years. Today, that little six square metre Greytown store sells well over $1M annually.

Blackwell Trading Post is a new way for well heeled, discerning customers to discover, experience and purchase craft spirits. We are looking for locations in towns with strong tourism traffc and operators who enjoy meeting people and sharing good stories. Our products are backed up by some of the most effective advertising campaigns in NZ.

If you’re a mature, experienced operator looking for a business that embraces a new way of retailing a highly desirable craft spirits range, take a look at our website to see if we’re a good ft!

Adam Blackwell Co-Founder Blackwell Trading Post

www.blackwelltradingpost.com

Artist’s impression of our new retail store format options.

GAME CHANGING PARTNERSHIP

A recent announcement by Green Acres and Hire A Hubby opens new financial doors for prospective franchisees

It’s no secret that New Zealand’s lending landscape has become more conservative in recent times, impacting credit scores and the ability for people to obtain unsecured loans. The tougher economic climate has also contributed to headwinds facing both new and existing business owners.

In the franchise sector, prospective franchisees face a significant roadblock when purchasing a business if they can’t secure the necessary funding through traditional means. Forward-thinking Franchised Businesses Limited, the company behind both the Hire A Hubby and Green Acres brands, have launched a direct solution that addresses the financial roadblock for some of their would-be franchisees.

Trusted pathway

A new strategic partnership between Green Acres, Hire A Hubby and MTF is the result of seeing too many promising franchisees having to walk away from purchasing a business because they couldn’t secure the necessary funding, says Jason Hill, General Manager Green Acres and Hire A Hubby.

He describes the partnership as a ‘game-changer’ because it provides a trusted, secure and accessible pathway for Green Acres and Hire A Hubby to assist their prospective franchisees into a viable business. “As far as we are aware there is no other franchise system in New Zealand offering this type of finance integration.”

Jason says the feedback since launching the partnership has been overwhelmingly positive. “For example, a recent successful MTF application in Christchurch helped one of our prospects secure a significant home and commercial cleaning business. With this new source of funding, existing franchisees have also been able to purchase additional equipment, which allows them to expand their business further, and in turn, improve profitability.”

Franchisees helping franchisees

“It’s true that no one understands the ups and downs of franchise life better than someone who’s living it themselves, which is why this unique new franchisee community creates a powerful connection,” says MTF partnerships success manager Jamie Moran.

With 55 MTF franchisees across New Zealand, MTF is well placed to support the growth of local businesses. In effect, one franchisee is investing in the success of another.

“This partnership isn’t just about financial support, it’s about building lasting relationships, Jamie explains. “The shared experience and trust between us make this an invaluable collaboration.”

“It also means prospects can get in front of a real person at a local level and start a relationship to address the future requirements of their new business,”

says Jason, “With MTF providing finance options to purchase all the assets required to operate the business, such as vehicles and equipment.”

Regular business advice

While the new partnership with MTF is a game-changer, Jason points out that Green Acres and Hire A Hubby franchisees have for a long time been well supported with regular financial management guidance.

“Our team of business advisors works with franchisees on critical tasks such as budgeting and cashflow management to ensure their business always remains healthy and on track,” he explains. “This includes regular business plan reviews and goal setting sessions.

“Our partnership with MTF enhances our capability in this area too. We really like that a franchisee can visit their local MTF money expert, who also happens to be a franchisee and totally understands the local community, and can work closely with that franchisee to support their business goals.

“Both parties share a commitment to their market position and have a similar set of values. It’s worth remembering that Green Acres has been around for more than 30 years and MTF for 50 years. Our franchisees have also found that MTF provides a simple and easily accessible application process, and clear communications to help them understand the differences between this path and more traditional funding methods.”

Perfect timing

The timing of the partnership is significant, explains MTF’s Jamie Moran, “There has never been a more crucial moment to champion local business and strengthen community connections; Hire A Hubby, Green Acres, and MTF are united by resilience and the ability to thrive in any economic climate.

“These three iconic Kiwi success stories haven’t just stood the test of time –they’ve consistently led, innovated, and expanded in the face of challenges. It’s this shared ambition and drive that creates a foundation for a successful, sustainable partnership.”

“Green Acres and Hire A Hubby have franchise opportunities available nationwide from between $25,000 to $50,000 plus vehicle and equipment, depending on the level of income and the specific franchise type,” says Jason, “So, if you have been holding back because of difficulty with funding, contact me today to find out more about how we can now help you get started on your franchise journey.”

Franchisees helping franchisees - Paul Bolton, Green Acres Lawn & Garden Auckland and Glen Archer, MTF Howick & Pakuranga

FUELLING FRANCHISING FORWARD

The National Franchise Conference fuelled discussion, change and growth for franchisors and franchisees

The 2025 National Franchise Conference was bursting with fresh ideas, international trends in franchising, shared experiences and solid advice from all around New Zealand and across the franchise world. Over 200 people attended the August event in Hamilton, which was organised by the Franchise Association of New Zealand (FANZ) and included some surprise entertainments in spectacular settings.

MC Robert Mignault and his alter ego Jeremiah Fillmore returned to guide the convoy of attendees down Opportunity Highway with the support of the sponsors who helped make this event so successful. The opening keynote speaker, Melissa Clark-Reynolds provided some thought-provoking insights

into the possible shape of the business world in the near future, along with some useful tips for adaptive growth in the new AI era and a reminder that the best way to future-proof a business against tech disruption is always to focus on what franchising does best – relationships.

Panellists and speakers covered topics ranging from mega-trends and legal lessons in leadership, through scaling up for success and cultivating a growth mindset, leading franchisees through transformation, and the details of franchise support excellence and staying on the right side of MBIE. Interactive round tables and concurrent sessions covered the nitty gritty of franchising from many different perspectives and a wide range of trade exhibitors presented excellent support service options to explore.

“The Conference proved once again to be the must-attend event for the franchising community to learn, get new insights and be inspired,” says FANZ CEO Katrina King. “The 2026 Conference will be held in Wellington from 2224 June, so mark your diaries now!”

Successful Legal Symposium

The National Franchise Conference in 2025 was preceded by the inaugural Legal Symposium, held at SkyCity Hamilton and well-attended by both legal teams and franchisors. A Commerce Commission presentation flagged changes to New Zealand’s out-ofdate consumer laws and encouraged practitioner input, as well as covering the Commission’s stance on Unfair Contract Terms law. A panel of franchise lawyers lead by Khushbu Sundarji then addressed legal solutions to avoid unfair terms in franchise agreements.

The inaugural Legal Symposium

FANZ CEO Katrina King and keynote speaker Greg Nathan

A lively International Expansion panel featured legal representatives from franchising jurisdictions in the USA, Canada, Australia and the UAE. The day was rounded out with presentations on emergent law, franchisor succession planning and a convincingly acted mediation role-play. Mediator Trish Blyth also outlined changes to the Disputes Tribunals rules currently passing through Parliament.

Who’s on the Board?

The Franchise Association held its AGM after the Legal Symposium and before the opening event of the Conference that same evening. The Chair’s report outlined several significant undertakings of FANZ’s Regulatory and Advocacy Committee over the past year, with strong MBIE and ministerial engagement resulting in some solid wins for franchising.

Chair Brad Jacobs officially welcomed CEO Katrina King to the national office team and extended special recognition to retired CEO Robyn Pickerill, thanking her for leading FANZ over the past 9 years to become the professional organisation it is today.

Following the annual election, the FANZ Board remains relatively unchanged. Outgoing members Darryl King and Scott Jenyns were farewelled and thanked for their contributions to the Board. The seven-person Board held their first meeting later in August and comprises the following stalwarts of franchising in New Zealand:

• Brad Jacobs (Chair) - The Coffee Club

• Sam Pollock (Vice Chair) - Cookie Time

• Dr Callum Floyd, CFE - Franchize Consultants

• Greg Paget, CFE

• Jason Hill, CFE - Green Acres & Hire A Hubby

• Julie Evans - Rodney Wayne

• Stacey Bree - Pit Stop

Membership brings community and credibility

FANZ members are clearly marked in the Westpac Directory of Franchising at the back of this magazine, and new members, such as the Peak Clean franchise, which joined the organisation this quarter, are welcomed to become part of a community dedicated to ensuring the long-term success, integrity and sustainability of franchising in New Zealand.

FANZ CEO Katrina King outlines the five strategic pillars introduced at the 2025 National Franchise Conference:

• Celebrate outstanding achievements in franchising.

• Communicate the franchise business model as a strong contributor to New Zealand’s economic growth, entrepreneurship, employment and local communities.

• Educate the wider franchise community and provide opportunities for knowledge experience sharing.

• Advocate front and centre in discussions around any business legislation that affects franchising.

• Regulate through the Code of Practice and Ethics and hold members accountable to this and other best practices.

Katrina says, “From upholding industry standards which reinforce credibility and a commitment to best practice, to offering ongoing professional development via regular education sessions and the annual Franchise Conference, FANZ prides itself on being the trusted authority and unified voice of the franchising sector.

“Our online Knowledge Builder learning sessions introduced earlier this year continue to cover a wide range of topics of considerable value to the franchising community. These approximately monthly sessions are free for FANZ members to attend and just $45 + gst for non-members.

“The Franchise Association also champions excellence through the prestigious Westpac New Zealand Franchise Awards which in 2025 will be presented November 1st at the Cordis in Auckland.”

FANZ

is

excellence

your

partner for franchising success in New Zealand.

Our members follow the highest standards of franchising. By joining FANZ, you get more than just credibility — you access valuable knowledge, networking, and a supportive community.

BRAND BENEFITS

When joining a franchise system, one of the most valuable assets a franchisee receives is access to a recognised and trusted brand. Behind that brand sits a trade mark (or multiple trade marks) often carefully developed, registered and actively protected by the franchisor.

A trade mark is a sign that distinguishes one trader’s goods and/or services from those of others. It can include words, logos, colours, sounds, or any combination of these. Registration of a trade mark provides the owner with the exclusive right to use it in connection with the goods and/or services for which it is registered. Trade marks typically cover various aspects of the franchisor’s brand, including the name, logo and/or tagline of the franchised business. While much of the focus in franchising is understandably on the operational side of the business, the strategic and legal value of the brand the franchisees get access to cannot be overstated.

What are the benefits to franchisees?

Wynn Williams’ franchise and trade mark specialists Partner Katrina Hammon and Associate Roxana Cvasniuc have identified some of key benefits franchisees receive from using a franchisor’s brand.

Brand recognition: Franchisees benefit from the established goodwill the franchisor has cultivated in their brand. Operating under a recognised and reputable brand helps accelerate customer engagement, reduces the upfront investment usually required to build trust and credibility, and gives franchisees a running start in the market – allowing them to focus on growth and operations rather than building a brand from the ground up.

Exclusive use: Under the franchise agreement, franchisees are generally granted a licence to use the franchisor’s branding within a designated territory. This helps prevent overlap with other franchisees and strengthens presence in the designated territory.

Legal clarity and protection: Franchisors who actively manage their brand through registration and enforcement efforts safeguard franchisees against imitators or competitors with similar branding. This protection allows franchisees to operate confidently, knowing their brand rights are secured.

Marketing and advertising power: A recognised brand significantly simplifies marketing and advertising efforts. Franchisees benefit from international, national and regional campaigns coordinated by the franchisor, which increase overall brand exposure. This collective approach helps lower marketing costs and reduces the workload for individual franchisees.

Mitigated risks: Launching a business with a new, unregistered brand name involves considerable risk. Without proper clearance, there is always the possibility that the name is already owned or in use by another party, which can result in expensive and time-consuming legal conflicts. Franchisees benefit from reduced risk by trading under a brand that has been thoroughly vetted and legally registered.

The commercial, operational and reputational benefits derived from using a franchisor’s brand give franchisees a substantial head start and a significant strategic advantage. For those seeking to minimise risk and maximise growth potential, leveraging the strength of a franchisor’s brand remains one of the most compelling reasons to choose a franchise.

PARAMOUNT TO SUCCESS

Paramount franchisee builds business with new Lawn Mowing and Garden Care licence

Multi-licence Paramount franchisee Leon Chen is quite clear about the key to running his business: “Invest in your people,” he states emphatically. “If you want to improve, you must have management skills, and if you apply those to treating your staff well, they are the key factor to growing your business. They will bring you the rewards!”

Leon’s philosophy is based on seven years as a Paramount franchisee, running a successful central Auckland commercial and residential cleaning business. Leon now has a mix of ten full- and part-time staff helping him operate his three franchise businesses. “I am the first to take up Paramount’s new Lawn Mowing and Garden Care franchise,” he states with pride. “Just as the team at Paramount predicted – there is a great deal of potential business there.”

A reliable business

Leon’s previous career included a couple of years learning people skills by managing a petrol station and gaining experience working as a commercial cleaner for another Paramount franchisee. “I realised then that there is a strong need for reliable cleaning services,” he says.

“My former Paramount boss had impressed me as much as the company had. I was looking for a reliable business for myself, so after quite a lot of research with other companies and talking to franchisees, I bought my first Paramount franchise.

“That was seven years ago, and since then I’ve built up my business by taking on specialised jobs like carpet cleaning and windows, as well as handling bigger contracts and hiring the staff to service them with. I believe in handson training – it’s company policy to do the job properly by learning it properly – so when the Lawn Mowing and Garden Care opportunity came up, I worked daily with the gardeners in a hospital garden. You must have the skills before learning your business is my motto!”

Expansion opportunity

Paramount, renowned as a property care partner since 1979, and now with 220 franchisees servicing nearly 5000 locations, only recently diversified into lawn and garden maintenance.

Investment in training

“It was an obvious move,” explains Operations Manager for Lawn Mowing and Garden Care, Hein Visser, “as we kept getting asked to do it! Our loyal customers like the way we operate and appreciate the detail we apply. Many large commercial businesses, such as banks, have a surprising amount of lawn and garden – even in central Auckland – that needs maintaining. We couldn’t keep turning them down, so now our franchisees have a further business opportunity that, as Leon has proven, is very profitable.”

Hein is a botanist from South Africa, where he had his own company within the landscaping industry, servicing facilities and ground maintenance for big corporates. “I emigrated to NZ in 2020 just before Covid hit.”

Hein is quite clear about the advantages of joining Paramount as a franchisee. “For a start you are buying a franchise that takes a lot of the guesswork out of building your own business. You have the backing of a long-established national brand. We give you all the knowledge and we put in a lot of advertising – the expensive part if you are a sole trader!

“Paramount have a large range of clients, but for me the cream on top is our people. We make a huge investment in our franchisees through training. We make sure everyone is up to scratch and meets our first-class customer service standards all the way.

“That is the basis we work from – the client is always right, and we do everything to keep them happy. It was a natural progression to move into Lawn Mowing and Garden Care, and as Leon is discovering it is not a limited market. We are finding a lot of the high-end residential areas, especially in the Auckland region, also need the services we offer.”

Paramount celebrated success last year at the 2024 Westpac New Zealand Franchise Awards as winner of the Business to Business Franchise System of the Year award.

“Best of all for our franchisees is that we have guaranteed revenue for Lawn Mowing and Garden Care franchises. Franchise opportunities are available nationwide from around $19,000. Call me today – I’d love to hear from you and learn how we can be part of your future success.”

Paramount’s new Lawn and Garden Care franchise is growing quickly

Leon Chen’s motto: ‘You must have the skills before learning your business’

BUYING POWER

With the cost-of-living crisis high in people’s minds we thought it timely to revisit one of our founding editor Simon Lord’s most popular articles from a few years ago. Businesses which are part of a franchise system can find a significant edge over others when it comes to ‘buying power’.

But what does this term mean, how does it work and what advantages does it give you?

Although franchises are made up of independently owned businesses, the franchise group as a whole uses the same brand name, the same operating systems and, crucially, offers the same products or services. This means that the franchisor can negotiate volume discounts on supplies based on the needs of the whole group, rather than each individual franchisee having to do their own deals.

For example, a café franchise with 75 outlets which buys all its milk from the same supplier will be able to get better prices for its franchisees than an independent café can get, even from the local wholesaler. A reduction of, say, 5c per litre might not seem like much, but when you apply the same principles across a whole range of ingredients, it starts to add up. Think of how fast the prices of butter, cheese, coffee, chocolate, fruit and vegetables are climbing and how much of an advantage you could have over other local cafés if you could better their supplier pricing.

And when you look at all the other operational areas where buying power can be put to good use, the value becomes obvious.

Getting started

When you’re first getting started, for example, buying power applies to one-off expenses such as:

• Equipment

• Fit-out

• Signage

• Vehicles

That can make a big difference to the cost of getting up and running. Apart from the fact that you’ll pay less than an independent business would, the franchisors’ experience should mean that you are buying exactly what you need when you first get started. That saves you spending your much-needed capital on the wrong things: equipment that won’t last or isn’t up to the job as you grow.

Another area where the size of the group can make a big difference when you first set up is funding. A well-established franchise with a strong track record will be able to access better funding options for franchisees from its preferred banks. These may include funding against the value of the business itself (see www.franchise.co.nz/articles/3857).

We investigate one of the biggest advantages franchising has to offer and talk to the experts about how it benefits franchisees

Ongoing advantage

Buying power is even more important on an ongoing basis. Every day, it can affect the price you pay for essentials such as:

• Products

• Ingredients

• Packaging

• IT

• Telecoms

• Marketing

• Insurance

• Accounting

• Leasing

• Finance

• Fuel

As a franchisee, this can make a considerable difference to your bottom line. Having group rates on all these things benefits your margins, profitability and – vitally – competitiveness. It gives you an advantage over independents and enables you to compete with the corporates while still owning your own business.

Examples

So how is buying power actually applied? Stuart Deeks, the former franchisor who took Esquires Coffee around the world, explains: “Let’s say that in your sector the industry standard gross margin is 70 percent – that’s before all the fixed overheads such as wages, rent, rates and so on. As a franchisor, my job was to ensure that franchisees could achieve at least that margin (after franchise fees) and beat it where possible, while still getting all the other benefits the franchise offers – marketing, support, systems, training and so on.”

Matthew Everest, the former managing director of Pack & Send New Zealand, now travelling the world playing cricket, told Simon, “Pack & Send receive significant discounts on our freight rates otherwise we would have been out of business pretty quickly. But with regard to consumables and equipment, we ensure a certain standard, rather than just always buying the cheapest. Obviously volume helps with negotiations, but building good solid relationships with suppliers is also really important.”

Grant McLauchlan provides an example from the commercial cleaning industry. “CrestClean franchisees use chemical systems manufactured in New Zealand, and licensed by Eco Choice Aotearoa, so they have proper environmental accreditation,” says Grant, who is CEO of the franchise. “These are supplied at wholesale prices, as there are no middle men and franchisees can order online and receive by courier nationwide.

“The total cost is significantly cheaper than if they were to procure chemicals on the open market. They also receive a quality product, best in class, which helps increase the productivity of their business.”

And it’s not just about consumables. “CrestClean provides its franchisees with individual Public Liability Insurance cover of $20 million via a master policy with Gallagher (formerly Crombie Lockwood NZ Ltd). This comes at an annual cost of around $510 including GST a year per franchise business – similar standalone policies can cost more than five times this amount and often provide less coverage.

“Crest also has relationships with finance companies for vehicle or equipment purchases at favourable rates, as well as approved franchise status with the main banks for the initial franchise purchase.”

More than just money

Andy Lucas, co-director of The Coffee Club New Zealand, emphasises that buying power isn’t always just about money. “As a percentage we would get a minimum 10-15% discount for franchisees on ingredients and equipment, and that would apply to things like insurances, banking, IT and other services, too.

“We also negotiate firmly on other parts of supply agreements which focus on support, training, equipment supply, event sponsorships and innovation –these are the areas which will also assist franchisees to grow their business and remain competitive in their market.

“For example, most of our national food suppliers have sales and training reps on the road who are dedicated to looking after our business, training staff in each store, assisting with product queries, etc. At a top level, suppliers also spend a lot of money on innovation sessions with us which is a great source of information when it comes to planning menus, looking at trends and so on.

“One of our franchisee conferences was fully paid for by suppliers through licence fees and sponsorships, which meant there was no cost to franchisees. In fact, we were even able to provide a significant travel subsidy to regional franchisees to assist them to attend conference.  This would not be possible without the support of suppliers.

“In addition, all our new menu projects/launches are paid in full by suppliers, including menu and menu board printing, point of sale printing, new glassware, crockery, etc. This is made possible through our key national suppliers.

“From a marketing perspective, when we launch national campaigns which utilise a specific supplier product we look to the supplier to provide free product or a subsidy paid to stores as a goodwill gesture – showing their support in the supply partnership. As an example, we run free coffee digital campaigns paid for by Fonterra who also give us a credit on every franchisee’s account for significant dollar value.”

Size matters

It’s worth noting that the sort of support Andy is talking about generally only becomes possible when:

a) The supplier is itself a large company rather than a niche provider or a wholesaler of other people’s products; and

b) The franchise has reached a certain size itself. This is an important point: if you join a newer franchise, it may offer more opportunities for growth in terms of location, market share and potential, but don’t expect it to offer the same buying power as an already-established brand.

As the business grows, so does its ability to negotiate in other areas. Franchisors work hard to get good prices for their franchisees and the more units they get the better buying power they have – not just for products, but for quality service providers too.

As one franchisor told Simon, “We do get some great rates on insurance and banking services but, it’s not just about money. We find the biggest benefit in these areas is having access to key people. This makes it easier for our franchisees to get good advice which helps them make the right decisions as they grow.”

Dealing with landlords

Another area in which the power of an established franchise name can make a big difference is in site and lease negotiation when a new franchisee is first setting up. Landlords want big franchise brands to increase the appeal of their investment, but there are plenty of traps for the unwary.

One franchisor told Simon that a landlord had offered him a contribution of $200,000 towards fit-out costs to take his brand into a new development. As Stuart Deeks points out, “That would be an enormous incentive – it means that a franchise which would normally cost $250,000 to set up would only cost $50,000, which is attractive for both the franchisor and the franchisee.

In addition, if the area is growing fast, the franchisor will want to see their brand established before the competition.

“But it’s a new development in a new area, so how long will that franchisee take to reach break-even – how long before they’ve burned through the $200,000 while trying to build the business? If you are a big corporate, you can afford to take the hit for a while because the losses in that store are being subsidised by other profitable outlets, but as a stand-alone franchisee, you’re reliant on the area taking off fast – and landlords make no promises.”

Nonetheless, Stuart found that a popular franchise brand gives you considerable muscle when negotiating on premises, location, fit-out contribution and terms, even with the major mall operators. ‘Landlords are keen to get franchise brands in because their name will help build foot traffic, whereas an independent is more of a risk so they won’t offer such good terms. And the better the brand, the more you can ask for.’

What goes where

Fit-out support, supplier contributions, product training and marketing assistance all sound wonderful, but they can also be a source of friction if franchisees are not fully aware of what is involved. If a franchisee can buy that bottle of milk at 2c per litre less because it’s on special at Pak’n’Save this week, they might understandably feel aggrieved – but in the long term, a trusted supplier should offer better pricing, better quality, delivery to the door, continuity of supply (a major advantage) and many of the other benefits as well.

The real issue comes if franchisees feel that the suppliers are offering volume rebates to franchisors that are not being passed on to franchisees in some form, especially if the franchisees suspect prices are being inflated as a result.

“It’s a matter of balance and transparency,” suggests David Steytler, an advisor who works with a number of well-known franchise brands in New Zealand. “A franchise is a complicated business model and very few can operate on the revenue from fees and royalties alone. Supplier contributions often fund a number of important services and also strengthen the franchisor’s overall revenue stream, much of which is typically reinvested back into the development of the franchise system.

“But it does have to be explained up front. Franchisors need to tell franchisees, “I make my money via a, b, c, d, e … There’s nothing to be ashamed of in having built a business model that works, as long as franchisees know how it works and still feel that they are getting a good deal.”

Andy Lucas agrees. “In our disclosure document and franchise agreement it is declared that we receive licence fees and payments from suppliers, but we don’t declare individual amounts because suppliers don’t want commerciallysensitive details to be generally known.

“Most suppliers have wholesale price lists so we can see what benefit we are getting for our franchisees. It’s about making sure licence fees and support are not so large that they make the final price to franchisees higher than “standard” pricing.”

Of course, different industries require different approaches. While the hospitality sector has big brand suppliers whose best offers come in the form of more complex deals, at Pack & Send Matthew Everest said, “If suppliers offer incentives we tell them that we would prefer any benefits to be reflected in the best rate back to our franchisees.”

And Grant McLauchlan is firm that, “CrestClean does not receive any rebates from suppliers. We prefer to negotiate the best prices, quality and service from suppliers of any equipment, services or insurance for our franchisees.”

Finally

Specialist franchise accountant Philip Morrison has investigated many different franchise models and says that buying power is critical to success. “As Andy has demonstrated, supplier contributions come in all forms and a well-funded and well-resourced franchisor can use them to build a better business for its franchisees.

“It’s really a matter of balance. Where the franchisor makes their money is where they will focus their efforts, so it’s important that they are reliant upon their franchisees being profitable rather than just selling lots of product.

“A good, well-established franchise has a lot of buying power. Used wisely in all sorts of ways, this offers both franchisor and franchisees bottomline financial benefits, better promotion, better resources and significant competitive advantages. It’s yet another reason why good franchises work so well.”

CULTURE OF SUCCESS

Award-winning Coffee Culture franchisees strive to offer the best

15 years ago, Jeremy and Simone Palmer were both in the corporate world and getting tired of the 9-to-5 grind. “We both travelled for work, and we weren’t enjoying what we were doing. We felt it was time for a change,” says Simone. “Our children were small, and we hoped by becoming masters of our own destiny in our own business, we’d find a bit of flexibility for family life as well as learning something new.”

Simone and Jeremy did a lot of research; “Google, reading, word of mouth –Coffee Culture kept coming up as a strongly trusted brand. We are lucky to have multiple friends in Christchurch who have been in business themselves for a long time,” Simone continues. “They were great sounding boards for us. One close friend had just purchased his first Coffee Culture franchise and loved the brand so much he wanted to buy a second store. He couldn’t manage it alone, so we went into partnership with our first Coffee Culture store in the old Hornby clock tower building and the experience was invaluable.”

Warm fuzzies

Jeremy and Simone have been involved with Coffee Culture ever since and now own and operate two cafés in Beckenham and Merivale with their new business partners Luke Jones (Beckenham) and Shawn Zapanta (Merivale).

“Jeremy had also bought into a pizza store,” reveals Simone, “but it made no sense for him to stay there, as the Coffee Culture franchise was infinitely superior. So, we now have the two cafés, and our motto is, ‘To build a community within a community.’ Our aim is always to be there for our guests and be part of the local community. We strive to offer the best in everything – food, coffee, atmosphere and ambiance. And when we succeed in that, it gives us warm fuzzies!”

In recognition of their success, Simone, Jeremy and Shawn’s Merivale café won Store of the Year and they themselves were awarded the Leader of the Year title in Coffee Culture’s recent 2025 Store Awards held at the Court Theatre in the heart of Christchurch City.

Beginnings and winnings

Coffee Culture began 30 years ago when Chris Houston opened the first store offering a simple menu of coffee, tea, desserts and big bagels. “Not a great deal has changed since,” says Coffee Culture’s COO, Sacha Coburn. “The clue is in our name, but we’ve refined operations as well as evolving and growing ever since. No two stores are alike as the franchise has specifically concentrated upon creating beautiful cafés designed to suit each local community and operator. We now number 20 stores, and our excellence and durability are well demonstrated by winning the Retail and Hospitality Franchise of the Year at the 2024 Westpac New Zealand Franchise Awards.” Simone was impressed from day one of joining Coffee Culture. “The minute we signed on the dotted line my training started in a local store. It covered everything , and 15 years later I can still say we have the best of both worlds: we have the independence of owning our own business, with the big bonuses of support, brand recognition and the proven systems of an established company.”

“We’ve learned so much in our 15-year journey,” says Simone. “Our input into the franchise is valued and we really feel part of a team within the wider group of franchisees. We love the opportunities we get to contribute to promotions and menu ideas.

“Over the years our goals and expectations have moved as we’ve had to deal with unexpected experiences such as earthquakes and Covid. When we started our children were tiny, and they now work part-time with us. We’ve had to be resilient, but whatever happens in life it’s always amazing the feeling you get from putting a smile on someone’s face.”

Looking to the future

Simone and Jeremy are right on board with the franchise’s efforts to get younger people into business, as Simone outlines. “It’s not easy for keen, young wouldbe franchisees to get on the ladder, and Coffee Culture has come up with some innovative options. If you are the right fit, they can help find financing solutions and support.

“It has become one of our own personal goals to help new owners into a store, and over the last two years we’ve sold a small share in each of our stores to long-term team members who started with us when they were very young, part-time. It’s been very rewarding watching the younger generation getting on the fast track to owning their own business.”

There are opportunities available nationwide to open your own Coffee Culture store, including in Wānaka , Dunedin and Hamilton. “Depending on location you can expect to complete fit out, tenancy agreements and franchise fee from an initial investment of between $350k to $450k,” says Sacha.

And Simone concludes, “If you are passionate about what you do, have great attention to detail and love being around people, Coffee Culture could bring you the same kind of work/life balance we enjoy.”

Simone Palmer: ‘We have the best of both worlds’

Coffee Culture: a strongly trusted brand

Jeremy and Simone Palmer

A Foundation for Success: How Choices Flooring Christchurch

is Raising the Bar

For Jamie and Karen Harris, owning Choices Flooring Christchurch is more than a business—it’s a partnership between local ambition and national strength.

Located on Main North Road in Papanui, their 430m² state-of-the-art showroom has quickly become Christchurch’s go-to destination for fooring and window furnishings. But beyond the polished displays and innovative design tools, what truly drives the store’s success is the Harris family’s passion, paired with the unwavering support of the Choices Flooring national network.

A vision brought to life

With more than 40 years of experience in fooring and window furnishings, Jamie knew that Christchurch was ready for a complete interiors’ destination. His journey with the brand began years earlier while working in a Choices Flooring store in Australia, where he experienced firsthand the power of being part of a cooperative network.

“Becoming a Choices Flooring store owner has been one of the most exciting chapters of my business journey,” says Jamie. “With decades of experience behind me, I knew Christchurch was ready for something bigger — a complete interiors destination. Partnering with Choices Flooring allowed us to launch with confdence, backed by a brand that truly

understands the market, operations, and what it takes to succeed. This isn’t just about products — it’s about people, passion, and possibility.”

Driving success through location, service and innovation

Since opening, the Christchurch store has grown rapidly. Jamie credits their success to a mix of strong location, smart marketing and ofering a complete home solution under one roof.

“Our location has helped a lot, plus the national and local advertising has been outstanding. But what really sets us apart is being able to ofer fooring and window coverings together. That combination has been a game-changer,” Jamie explains.

Jamie & Karen Harris are the owners of Choices Flooring Christchurch

From sponsoring local events such as the Christchurch Home Show to featuring in community newspapers, the team has embedded themselves in the local landscape. Their eforts are paying of—not only in customer numbers, but in the store’s reputation as a trusted local interiors partner.

The power of national support

Behind every successful Choices Flooring store is the backing of a powerful national support system— something Jamie and Karen value deeply.

“The support is always good. Whenever we’ve asked for help, we’ve received it—whether it’s marketing, training or systems. Nothing is ever too much trouble, and everyone is eager to help us,” Jamie says. “As someone who’s not the most gifted on the computer, having that level of support has made a huge diference.”

That support extends to cutting-edge showroom technology like the Inspiration Station and RoomView, which allow customers to see exactly how products will look in their own homes. Combined with exclusive product ranges and New Zealand’s strongest buying power, Choices Flooring Christchurch ofers customers something truly unique.

A mobile experience customers love

Another key to growth has been the mobile showroom ofering. With fully stocked vans and trained interior designers, the team brings the showroom experience straight into customers’ homes.

“What is making the diference is having my team of trained interior designers sit down with clients in the showroom—or in the comfort of their own home— and discuss fooring and window coverings all at once,” Karen explains. “Customers love the fact they’re only dealing with one person and one company. This side of the business is growing every month.”

Leadership rooted in community

For Jamie and Karen, being part of Choices Flooring isn’t just about business—it’s about leadership and giving back to the community.

“My wife Karen and I are very proud of our staf and what everyone has achieved so far,” says Jamie. “We’ve come a long way, but we know there’s still more hard work ahead. That’s what drives us.”

Karen adds, “We want to grow with our community, not just sell to it. Flooring isn’t just a product—it’s the foundation of your home, your story. And we’re here to make that story beautiful.”

Advice for future store owners

With Christchurch thriving, what advice would Jamie give to anyone thinking of joining the Choices Flooring network?

“Find the right location and do the Nike thing — just do it! There’s a great team behind you, a turnkey model with real depth- strong marketing, exclusive product ranges buying power, systems that work and the support from head ofce gives you the confdence to succeed.”

The bigger picture

For the Harrises, Choices Flooring Christchurch is proof of what happens when local passion meets national strength. With a strong foundation in people, product and service, their store is not only shaping interiors—it’s shaping opportunities.

As Jamie puts it: “This isn’t just a fooring store. It’s a partnership with a brand that believes in you, supports you and helps you grow. If you’re looking for a business opportunity with real backing and community impact, this is it.”

As Choices Flooring looks to expand further across New Zealand, the Christchurch story proves that with the right leadership and the right support, real growth isn’t just possible — it’s inevitable!

Ready to take the next step in business ownership? Be part of a brand that backs you every step of the way.

Join the Choices Flooring family.

Choices Flooring Christchurch

31a Main North Road, Papanui e: jamie.harris@choicesfooring.co.nz t: 03 365 4666 w: choicesfooring.com

Store opportunities available in – Northland, Auckland, Gisborne, Hawkes Bay, Manawatu-Whanganui, Wellington, Marlborough, Canterbury, Otago, and Queenstown.

SINGING IN THE RAIN

Nathan Bonney explains how forecasting franchise system growth is like predicting changes in the weather

The process of recruiting for new franchisees to grow a franchise system is often described as both an art and a science. But perhaps the most accurate analogy is one we all experience daily – the weather. Just as successful farmers, sailors, and city planners study the skies to anticipate change and prepare for extremes, franchisors must learn to read, influence, and manage the conditions that drive sustainable recruitment.

By viewing franchisee recruitment through the lens of the weather, we uncover a framework for understanding not only how people’s interest in an opportunity initially forms, but also how to capture, convert, and protect it.

Water - the essential resource

At its simplest, franchising cannot exist without franchisees. They are the lifeblood of the system, just as water is essential to life. Without water, there is no growth. Without franchisees, there is no franchising.

This comparison moves us away from the idea of searching for the mythical “perfect franchisee” – the candidate with every ideal trait in place – and instead towards recognising franchisees as a vital resource. The challenge is not to wait passively for them to appear, but to build the conditions that allow them to flow into the system consistently.

Clouds, nuclei, and the origins of enquiry

Rainfall begins with clouds, and clouds form when vapour condenses around small particles – condensation nuclei. In franchise recruitment, these nuclei

are the moments of exposure and engagement that allow interest to take shape:

• A clear, compelling franchise opportunity website

• Consistent and professional social media presence

• PR coverage, editorials, and thought leadership content

• Listings on franchise and business sales portals like franchise.co.nz

• Visibility through store openings and brand activations

• Digital marketing campaigns across search and display networks

• A presence in specialist media like Franchise New Zealand magazine Individually, these touchpoints may appear insignificant. Collectively, they populate the sky with opportunity. The more clouds you build, the greater the chance of rain – enquiries that signal genuine interest in joining the network.

Feeding the clouds

Not every cloud will produce rain. For precipitation to occur, clouds need fuel

– moisture, lift, and favourable conditions. The recruitment equivalent is highquality, resonant content that moves candidates from curiosity to conviction.

This content must do more than describe the business model. It must articulate the why of the franchise, share authentic franchisee stories, and demonstrate how the opportunity aligns with the personal motivations of potential candidates – whether that be financial freedom, career change, community impact, or legacy.

When this narrative is consistently delivered, clouds grow heavy enough to release rainfall. Without it, skies may remain grey but dry.

Cloud seeding

There are times when clouds form but remain stubbornly dry. Meteorologists respond with cloud seeding – introducing particles that trigger precipitation.

In franchise recruitment, cloud seeding equates to strategic interventions that convert indecision or potential into action. These might include:

• Incentives, such as fee rebates, launch support, or equipment assistance

• Creating urgency by highlighting limited availability of prime territories

• Re-engaging dormant leads with fresh, personalised content

The principle is clear – the right seed, introduced at the right time, can transform potential into tangible results.

Funnels and buckets

Rainfall is only valuable if it can be collected and stored. In recruitment, the equivalent tools are funnels and buckets.

The funnel represents the structured process that guides a candidate from first enquiry through qualification. It relies on responsive systems, consistent follow-up, and clear steps to maintain momentum.

The bucket represents the infrastructure that stores serious prospects and nurtures them towards conversion. Without it, even strong candidates evaporate – lost opportunities that rarely return.

Sustainable recruitment requires both a disciplined funnel to direct the flow and a robust bucket to ensure no valuable rain is wasted.

Acid rain and pollutants

Not all rain is beneficial. Acid rain damages ecosystems, just as unsuitable franchisees damage networks. “Toxic” candidates may actively undermine compliance, brand standards and culture. “Pollutant” franchisees, those who are merely disengaged or resistant, cause slower but equally corrosive effects.

To guard against this, franchisors need reliable “pH testers”: evaluation tools, cultural assessments, and behavioural interviews that test values alignment and long-term fit. Recruitment is not simply about volume – it is about quality, sustainability, and cultural integrity.

Extreme weather events

Like the atmosphere, franchise recruitment is vulnerable to sudden and disruptive weather events:

Lightning Strikes: High-energy, impulsive enquiries that demand immediate attention. They must be captured with structured first-call processes, regulated to prevent rushed decisions, and, where necessary, safely diverted away.

Tornadoes: Prospects who dominate attention, push for exceptions, and disrupt systems. Boundaries and non-negotiables are the only safeguards.

Floods: Surges of interest can overwhelm recruitment teams, dilute candidate assessment, and push unsuitable people through. Automation, FAQs, and strict qualification filters act as overflow channels to protect the system.

Droughts: The hardest challenge is when enquiries dry up. The solution lies in resilience – maintaining reservoirs through long-term lead nurturing, alternative recruitment streams, and flexible pathways into the franchise. Each event requires foresight, discipline, and adaptive systems to ensure temporary conditions do not destabilise long-term growth.

Weather, seasons, and climate

The weather analogy becomes even more powerful when we consider the impact of medium- and long-term timeframes on recruitment processes.

Weather: The immediate state of franchise recruitment – today’s enquiries, this month’s campaign performance.

Seasons: Predictable cycles of activity – post-holiday surges, financial yearend slowdowns, or industry-specific rhythms.

Climate: The long-term health of the recruitment ecosystem – the reputation of the brand, the robustness of the recruitment systems, and the ability to adapt to broader economic and social trends.

The most successful franchisors distinguish between these layers. They respond to immediate weather, anticipate seasonal shifts, and continually adapt to long-term climate change in the market.

Building resilient systems

Franchisee recruitment cannot be reduced to a single campaign or a single candidate. Like weather, it is dynamic, multifaceted, and shaped by forces both within and beyond our control.

What franchisors can control is the system: creating nuclei that spark interest, feeding clouds with compelling stories, seeding when necessary, and ensuring rain is captured effectively. They can prepare for lightning and floods, safeguard against acid rain, and build reservoirs that sustain growth through drought. Ultimately, the most resilient franchise systems are those that don’t just try to “make it rain.” They build recruitment processes that endure through all weather conditions, adapt across seasons, and evolve with the climate – ensuring sustainable growth for the long term.

We find the right franchise for you

Connecting you with franchise opportunities that fit your goals

We help grow your franchise system

Expert support for franchisors to expand and thrive

We provide franchisors with tools, experience and expertise

With industry-leading solutions like FanchiseLab, we offer cutting edge tools and resources

www.iridium.net.nz

Everything you need to successfully recruit quality franchisees

FranchiseLab Recruiter is an easy-to-use online platform created by experts for the franchising sector.

It will improve the efficiency of your recruitment process and help you make objective, well-informed decisions.

Join other top franchisors who use this best-practice tool and improve the success of your network.

Scan the QR code to learn more about FranchiseLab Recruiter.

Developed by Greg Nathan – author, business psychologist and member of the Franchising Hall of Fame

Nathan Bonney is a co-founder of Iridium Partners, with over two decades of experience in franchising including operations, sales and marketing, and general management. Iridium Partners specialise in matching franchise brands and potential franchisees.

About the author

’s first Micro-Roasting coffee franchise

With 18 operational stores a round the count ry and 5 forecasted for the next yea r, Black & White Coffee Cartel is NZ’s fastest growing coffee franchise. Put your margins back into your pockets by roasting your own coffee beans onsite.

Turnkey Solution

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Unique Look & Feel (check us out on Google or Facebook)

INVESTMENT BOOST

Franchise Accountants review the tax incentive that could save franchisees thousands

The 2025 Budget introduced a powerful new initiative designed to help Kiwi businesses reinvest and grow. Known as the Investment Boost, this tax incentive offers significant savings for business owners who purchase new assets, plant, or equipment from 22 May 2025 onwards.

For franchise owners – whether you’re buying into a new opportunity or upgrading an existing outlet – this initiative can deliver real financial benefits. Here’s what it means, how it works, and why it matters to you.

What is the Investment Boost?

The Investment Boost is not a cash grant or tax credit. Instead, it allows you to claim an additional 20% upfront deduction on eligible assets in the first year of purchase. The balance (80%) is then depreciated over time at standard Inland Revenue (IRD) rates.

Depreciation reflects the reality that business assets wear out and lose value as they’re used to generate income. For example, a coffee machine in a café won’t last forever – it experiences wear and tear. The tax system recognises this by allowing you to claim depreciation as an expense.

With the Investment Boost, you get to bring forward 20% of that depreciation in the first year, reducing taxable profits and, in turn, lowering your income tax bill.

How does it work?

Suppose a new franchise spends $250,000 on a shop fit-out. Under the scheme, $50,000 (20%) is claimed immediately as a deductible expense in year one. The remaining $200,000 is depreciated over the asset’s useful life at normal IRD rates.

If the business is trading profitably and operates through a company, the immediate $50,000 deduction reduces taxable profit. At the 28% company tax rate, that equates to a $14,000 tax saving in the first year – a tangible benefit for cash-conscious franchisees.

There are further benefits for franchisees and other business owners.

Improved cash flow

The tax savings remain in the business, providing an immediate cash flow boost. For a new start-up, this extra working capital can help cover operating expenses and reduce financial strain in the critical first year.

Better debt servicing

Stronger cash flow means more capacity to service loans. For franchisees who borrow to fund fit-outs or equipment, the incentive accelerates payback and lowers financing risk.

Enhanced productivity and competitiveness

Investment is about more than numbers – it’s about staying competitive. A café refurbishment, for example, can refresh the look and feel of the store, attracting more customers. Upgraded equipment can also reduce downtime and increase efficiency.

Lower ongoing costs

New plant, equipment and fit-outs generally require fewer repairs and less maintenance. That means lower running costs in addition to the tax benefits.

Why it matters

For franchise buyers weighing up risk versus reward, the Investment Boost helps strengthen the case for investing. By lowering upfront costs through tax savings, it may improve both the sustainability and viability of the franchise business model.

The Investment Boost is designed to encourage Kiwi businesses to invest and grow. For franchisees, it can provide a meaningful head start – reducing tax, freeing up cash, and supporting smarter investment or reinvestment decisions.

Whether you are entering a franchise for the first time or upgrading an existing location, this incentive has the potential to strengthen your financial position and improve business performance.

Tax incentives can be powerful tools, but every franchise is unique. Before making the decision to invest in a franchise or re-invest in your existing business, seek advice from the experts at Franchise Accountants. They can help you structure your investment in the most taxefficient way, ensuring you maximise the benefits of the Investment Boost while keeping your business on a sustainable footing.

Advertiser Info

Franchise Accountants www.franchiseaccountants.co.nz

Contact Philip Morrison & Hayden Cargo 0800 555 80 20 hcargo@franchiseaccountants.co.nz pmorrison@franchiseaccountants.co.nz

Ready to Own a Slice of Fresh?

We’re FreshChoice — a proudly local bunch with a bold national presence.

Backed by the retail powerhouse Woolworths New Zealand, we’ve got the muscle of a major brand with the heart of your friendly neighbourhood store.

We believe supermarkets should feel like they belong — to the people, the place, the vibe. That’s why all our stores are locally owned

and operated by passionate people who genuinely care about their communities (and their customers).

And guess what?

We’re looking for more amazing humans to join our FreshChoice family as franchise owners. If you’re keen to roll up your sleeves, connect with your community, and shake up the supermarket scene — this could be your moment.

Sound like a bit of you? Go to www.freshchoice.co.nz/about/franchise opportunities/ to find out more about life at FreshChoice or email Craig.Steenson1@woolworths.co.nz

RESTRAINT OF TRADE

Serious disputes between franchisors and franchisees are relatively uncommon in New Zealand, but when the relationship breaks down seriously enough it may end up in court action. Here are three recent legal cases where the franchisor alleged breach of restraint of trade clauses against former franchisees.

Raine & Horne New Zealand Pty Limited v Normans Real Estate Limited [2024]1

The Mike Pero Real Estate brand (Mike Pero) was a well-known real estate brand in New Zealand. Mike Pero was acquired by Raine & Horne New Zealand Pty Limited (Raine & Horne) on 31 March 2024. The franchisees were advised on 19 December 2023 that Raine & Horne would be the incoming owners and that as a part of the acquisition, they were also told that the franchisees would be required to re-brand to Raine & Horne from 31 December 2024. The Mike Pero franchise agreements would be transitioned to the Raine & Horne form of the franchise agreement, but the current Mike Pero agreements would be honoured and relied on in the meantime.

Normans Real Estate Limited (Normans) and its director Kristina Janice Briggs (Tina) resisted this change. Despite multiple attempts to reach out and emails from Raine & Horne setting out the various changes, neither Normans nor Tina replied. In a conversation with an employee of Raine & Horne and a subsequent email in early May 2024, Tina advised that she had signed up to be a Mike Pero franchisee, not Raine & Horne, and would be happy ‘to take signs down and walk away ’. Raine & Horne took this to mean that Tina wished

RESTRAINT TRADE

to terminate her franchise agreement. During May 2024 there were various ‘without prejudice’ conversations to negotiate a settlement, but no agreement was signed between the parties.

On 21 May 2024 the lawyers for Normans wrote to Raine & Horne stating that they considered that Mike Pero had repudiated its obligations under the franchise agreement and accordingly Normans had cancelled the franchise agreement. Immediately following this advice, all Mike Pero branding was removed from the premises and replaced with Tina & Co branding. The new business was operated by the company Tina & Co Real Estate Limited, with Tina’s partner Matthew Salthouse being the sole director and shareholder of that company.

Raine & Horne subsequently applied for an interim injunction, with the grounds being breach of contract against Normans and Tina, breach of confidence and receipt of information against Tina & Co (due to copying a database), and a claim against Matthew Salthouse for assisting the franchisee in breaching fiduciary duties. The relief sought by Raine & Horne was for Normans and Tina to cease operating and comply with the restraint of trade, and for all parties to provide all copies of the manual, databases and any other confidential items, and to allow a forensic expert to review the hard drives and computers of Normans and Tina.

Issues and the Law

The parties relied on various clauses of the Franchise Agreement (Agreement) dated 31 May 2023.

The Recitals and the definition of Intellectual Property (IP) stated that the system was the Mike Pero System, and the IP referred to was the Mike Pero

Khushbu Sundarji and Stewart Germann review recent franchising cases involving alleged breach of restraint of trade clauses

registered trade marks. The Trade Names also referred to ‘Mike Pero Real Estate and Mike Pero’ and any other trade names developed by the franchisor during the Term of the Agreement.

Clause 23.9 (trade marks, trade names and intellectual property) stated that the franchisor could make any changes or substitute the IP and cease the use of any other IP.

Clause 25.3 (termination) allowed the franchisee the right to terminate the Agreement by giving no less than 14 days’ notice in writing. Clause 26 (consequences of termination) listed the requirements for the franchisee post termination, including that it would not affect obligations that would survive the termination or expiration of the Agreement.

Clause 36 and Schedule 7 referred to the Deed of Restraint. The franchisee was not permitted to compete with the franchisor for 4 months within a 25-kilometre radius of the premises and not for two years within a threekilometre radius of the premises.

Normans argued that the purchase of the Mike Pero brand and assignment to Raine & Horne (with re-branding in due course) was invalid. Normans and Tina argued that any assignment required the consent of all the parties which was not obtained. The purpose of the Agreement was to allow the franchisee to operate as a Mike Pero franchisee; that right was removed without consent. Normans argued that Raine & Horne should have continued with the Mike Pero brand, not rebranded to Raine & Horne.

Normans also argued that if the Court did not agree with their argument above, then the Court should agree with their second argument that

Raine & Horne had breached an essential term of the Agreement which allowed Normans to cancel the Agreement with no further consequence, including complying with the restraint. Normans argued that the Mike Pero brand was very important to the franchisee, and it was a crucial factor in purchasing the brand. Accordingly, by not continuing with the Mike Pero brand, Raine & Horne breached an essential term of the Agreement. Finally, if the interim injunction was granted, it would affect employees of Tina & Co as well as other parties.

Raine & Horne argued that they were entitled to the benefits of the franchisor’s interests since it acquired the brand. Furthermore, the Agreement allowed wholesale change to the IP, the trade marks and trade names. It rejected Norman’s argument that it should only rely on the Recitals which referred to Mike Pero.

It was concerned that Normans and Tina had taken Mike Pero clients and converted them to Tina & Co clients. The damage to Raine & Horne’s goodwill would include loss of reputation, particularly when Normans and Tina were still using the same number and premises. An alleged breach of the Agreement by the franchisor (which was denied) did not mean that the franchisee was not bound by the restraint of trade.

This argument was bolstered by Normans and Tina taking confidential information that belonged to the franchisor and accordingly taking advantage of the franchisor’s established goodwill for their own profit. The franchisee and Tina suffering hardship was a natural consequence of their actions and should not be rewarded.

Relief

Although the Court agreed that there was a serious question to be tried, the balance of convenience favoured Normans and Tina. If an injunction was granted, the newly formed company would not be able to operate, the franchisee could not work, and it would affect its employees. The Court agreed with Normans that damages were an adequate remedy, as the losses could be quantifiable under the payments it would receive from the franchisee.

The Court stated that Raine & Horne was a newer brand in the market, unlike Mike Pero. This meant that it did not have the established goodwill in the market, and it would take time to build goodwill for that brand. Accordingly, it was difficult to argue that Raine & Horne’s goodwill had been damaged or had the potential to be damaged. It also did not accept the argument that if an interim injunction was not granted, it would embolden other franchisees to do the same.

However, it ordered Normans and Tina to provide all confidential information that it had taken, which both Normans and Tina acknowledged belonged to the franchisor. This case is ongoing.

Vision Personal Training V Williams & Mrdw

Limited & Krdw Limited2

Background

Vision Personal Training Franchises Pty Limited (Vision PT) is a personal training business operating in Australia and New Zealand. Dean Williams (Williams) operated three New Zealand franchises in Ponsonby, Parnell and Takapuna under three separate franchise agreements. He was the director and shareholder of the three franchise companies and a guarantor under two of the franchise agreements.

MRDW Limited (MRDW) operated a personal training studio called Right Fit in Epsom, Auckland. KRDW Limited (KRDW) operated a personal training studio called Right Fit in Auckland’s CBD. The directors of those companies were friends of Williams and at one point Williams was a director of both companies.

Under the franchise agreements Vision PT made available intellectual property and confidential information. This information included the operations manual, financial information, information about staff members and Vision PT’s staff training and development material and the client database. The operations manual in particular was protected by password and multi-factor authorisation and could not be shared or copied without authorisation.

Vision PT claimed that, whilst still a franchisee, Williams set up a competing brand called Right Fit and used Vision’s confidential information and copyrighted materials in the Right Fit business. 2 [2023] NZHC 2848

Vision PT issued proceedings for a springboard injunction, which aims to remove unfair advantage and restore the status quo. The relief given by the Court is recognising that, but for the conduct in question, the defendant would not be in a position to compete with the plaintiff. In assessing the springboard period, the question is ‘how far ahead has the defendant gone ’. This is generally assessed by looking at how long a wrongdoer would have taken to achieve the same result lawfully, relative to the plaintiff.

Prior to the hearing, MRDW and KRDW had already consented to a range of orders (without any admission to Vision PT’s claims). Williams also consented to the orders, without making any concession as to liability. However, he objected to the following proposed order:

Mr Williams is restrained from having any involvement, including acting as a director, manager, consultant, trainer, investor or advisor, whether directly or indirectly, and whether remunerated or otherwise, with The Right Fit business.

Williams argued that the order was too wide. He could in theory breach the order simply by speaking to anyone from Right Fit. Furthermore, he also objected to the inclusion of the words consultant and trainer as he separately offered training to many personal trainers via his company Strive to Be Healthy Limited (Strive).

The issue before the Court was whether Vision had sufficient evidence that the order as drafted should be applied to Williams.

Issues and the Law

Vision PT claimed breach of confidence and breach of copyrighted material under the Copyright Act 1994. There was evidence provided by affidavits, one of which was provided by a whistleblower and part of that whistleblowers’ evidence was corroborated by MRDW, KRDW and Williams himself. The contested issue was Williams’ involvement in the preparation of the Right Fit operations manual.

Vision PT argued that the orders were narrow and did not prevent Williams from continuing the business. Williams could not also say what proportion of the business could be attributed to Right Fit.

Williams argued that Vision PT had bullied them commercially and delayed in bringing proceedings. Furthermore, Vision PT had not gone through the dispute resolution procedure contained in the franchise agreement. Vision PT countered by saying the delay was due to Wiliams stonewalling and providing different narratives over time.

Relief

The Court agreed with Vision PT and granted the injunction. Quantifying loss of goodwill is a fraught exercise, but quantifying the loss from an inability to deliver training could be based on the number of trainers providing training who otherwise would attend a Strive training session.

It was also mentioned by the Court that although reference was made to the clauses in the franchise agreement and the case was formed by contractual law, the actual pleadings were not based on breach of contract. This is because the choice of law in the franchise agreements was New South Wales, Australia. Accordingly, rather than arguing a contractual breach which would require the parties to submit to the jurisdiction of New South Wales, Vision PT argued a breach of the Copyright Act in New Zealand and breach of confidence.

Whites96 Limited v the Wheel Magician Limited3

Whites96 Limited (Whites96) was a franchisee under a Franchise Agreement (Agreement) from The Wheel Magician Limited (Wheel Magician) dated 15 August 2017. Prior to signing the Agreement, Wheel Magician provided Whites96 with a disclosure document but emphasised that Whites96 must conduct its own due diligence. On 11 August 2017 their solicitor provided a certificate of legal advice certifying that he had explained the Agreement to Whites96 and they understood the nature of the Agreement.

The Agreement contained a restraint of trade in clause 9 that the franchisee and guarantor would not be involved in any business that competed with the franchised business for 12 months in the territory and within 20 kilometres of the territory of any franchisee. There was also a restraint prohibiting the franchisee and guarantors from soliciting customers of the system or employing any person who during the term of the franchise was employed by the franchisee, franchisor or anyone in the Wheel Magician network.

The relationship between the parties broke down in July 2021 when Wheel

Magician alleged that Whites96 was using an extractor fan system in the mobile van which was not approved by Wheel Magician.

On 21 September 2021 Worksafe inspected the vans and issued prohibition and improvement notices which prevented Whites96 from working for three months. On 24 September 2021, Wheel Magician’s lawyer issued a letter terminating the Agreement.

In mid-May 2022 Wheel Magician discovered that Whites96 had breached the restraint of trade by continuing to operate a mobile wheel repair business in the restraint area, solicited and provided services to Wheel Magician customers, duplicated the Wheel Magician System and employed someone who previously worked for someone in the Wheel Magician network.

On 1 June 2022 Wheel Magician applied for an interim injunction against Whites96 and the Whites due to the breach of the restraint provisions in the Agreement.

Whites96 argued in the first proceeding that the clauses relied on by Wheel Magician were void and unenforceable as they breached the provisions of the Health and Safety at Work Act 2015; that the franchisor misrepresented the lawfulness of the Wheel Magician System; that it did not provide ongoing training and support and advice to the franchisees; that it had failed to improve and develop the Wheel Magician System; and that it was Wheel Magician that breached the contract. Whites96 cancelled the Agreement on 22 September 2021.

On 24 March 2023 the Court granted the interim injunction in favour of Wheel Magician, stating that the evidence established that Whites96 continued to provide mobile wheel repair services to some of the same customers in breach of clause 9. The 12-month restraint was deemed a reasonable timeframe as damages were not an adequate remedy in this situation. If Whites96 was permitted to continue trading, customers would lose loyalty and brand recognition for Wheel Magician by the time of the trial.

The Court made orders effective from 1 April 2023, restraining Whites96 from operating within the restraint area until the trial could take place. Whites96 appealed the decision.

The Issues and the Law

Whites96 argued that by the time their trial was heard, the orders would be in place until late 2024 or early 2025. Given that the restraint period was only for 12 months, an interim injunction lasting until a delayed trial date could mean that Whites96 were eventually restrained for a longer period than what was set out in the Agreement.

Whites96 also argued that the restraint area was a very large area, and they would be forced to relocate in order to find work. Whites96 was also unsure of the area in which it was prohibited from operating in as they had not been permitted to look at the manual since the alleged breach. Disclosure of the manual was limited to the solicitors reviewing the same by the direction of the Court. Finally, Whites96 also argued that the fit out of the van was done by Wheel Magician.

Wheel Magician said it agreed with the District Court proceedings and that the duration of the restraint and scope were reasonable. The breach notice issued on 21 September 2021 detailed three breaches that had to be remedied by 22 September 2021 as required under the notice. Wheel Magician had terminated the Agreement based on these breaches and Whites96’s failure to make payments. Whites96 had received legal advice prior to entering into the Agreement, was aware of its obligations and there was no evidence that Whites96 were induced into signing the franchise agreement. Finally, Whites96 had not provided any substantial information regarding how the Agreement breached the Health and Safety at Work Act 2015.

Relief

On 1 October 2023, the Court upheld the finding of the District Court. In particular, it was found that the restraint area was not overly large (the District Court limited the restraint area to the territory and within 20 kilometres of the territory). The manual was disclosed in a limited manner, and this was sufficient for the interim injunction purposes.

The interim injunction took effect from 1 April 2023 and Whites96 had been permitted to operate up until that date. The Court varied the injunction so it would apply until 1 April 2024 (the 12-month period of restraint of trade per the Agreement). Accordingly, the interim injunction remained in force until that date. The hardship alleged by the Whites96 was mitigated by the limited restraint and that they had already traded within the territory.

Choose by industry

We have divided all the opportunities into ten main industries. Just look down the third column to select the type of business you are interested in. You can also search the Directory by industry online at www.franchise.co.nz

Westpac Directory

Choose by investment

The ‘Investment’ figures quoted in the fourth column are for guidance only and may not include GST, equipment, working capital or other items unless specifically included. You should confirm such items direct with the franchise concerned. Choose by type

The description contains a brief description of the franchise and may include information on the type of people the opportunity is best suited to. More information can be found online at www.franchise.co.nz

services. Operating since 1990. Previous health services experience preferred.

in studios nationwide.

$1.2m Market leader in sales and distribution of dairy products and beverages throughout New Zealand including Anchor, Primo, Mammoth, Mainland, and Kapiti. National franchise structure operating since 1992 offering exclusive territories. Looking for people with business and sales acumen, a can-do attitude and great leadership qualities.

Aramex, formerly Fastway Couriers, is an award-winning franchise system that provides local and national courier and freight services at competitive prices. Over 35 years’ experience, multiple industry awards and franchisees across New Zealand, Aramex is one of New Zealand’s most successful and trusted freight companies. 275

providing a high level of customer service.

P.O.A. Join NZ’s largest independent bedding group. Franchise opportunities

16 16 Graeme Doak M 021 665 923 E graeme@bedpost.co.nz W bedpost.co.nz

Directory of Franchising

Note

Listing information is supplied by that particular entity. The symbol in the FANZ column denotes a member of the Franchise Association. You are advised to confirm the accuracy of the listing and the membership status of any entity. Neither the sponsors of this Directory nor FANZ nor the publisher accept liability for any omissions or errors.

fresh from scratch every day to our exclusive recipes.

BurgerFuel Food & Beverage $500,000 BurgerFuel is a leader in the gourmet burger market, dedicated to serving high quality burgers in an atmosphere as charged as the food. Combined with fun and irreverent marketing campaigns BurgerFuel creates the perfect environment for franchisees to grow and enjoy their business.

Burger Wisconsin

Food & Beverage

$150,000$250,000 At Burger Wisconsin, it’s always been about the food. Now is an exciting time to join us, with new sites planned throughout New Zealand and an existing store refresh programme underway. It’s a gourmet opportunity for operators with good taste.

Business Consulting NZ 20 21 Business & Commercial $51,000 Business Consulting New Zealand is a business consulting franchise built upon proven business improvement systems, an understanding of the New Zealand business culture, innovative client acquisition, and a strong support network.

6 250+ Andrew Morgan M 022 419 3156 E andrew@ccbs.co.nz W brumbys.co.nz

56 79 Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W burgerfuel.com/nz

24 24 Rex Radford P 09 973 4559 E franchising@mrhltd.com W mariposa.nz

New New David Thexton P 0275 093 385 E david@businessconsultibusi.co.nz W businessconsultingnz.co.nz Caci Health & Beauty

$150,000-

80+ 80+ E FranchiseSales@fabgroup.co.nz W caci.co.nz

Franchise and Business Opportunities

Business & Commercial

Coffix Food & Beverage

Colourplus Retail

Columbus Coffee Food & Beverage

$15,000 A staple in New Zealand hospitality venues for over 20 years.

$100,000 Offers exceptional Fairtrade coffee at a fair price. Ethical and environmentally responsible company. 15 15 M 021 287 2220

$200,000 Colourplus offers a range of top quality giftware and decorating accessories.

$250,000$450,000 NZ’s premium café franchise. Highly recognised and trusted brand offering customers exceptional coffee and chef-prepared food. Supreme Franchisee of the Year and Food and Beverage Franchise System of the Year 2015/16. Suit owners with passion for coffee, food and the value of customer relationships.

Cookie Time Food & Beverage $100,000 A Cookie Time franchise offers business ownership plus support from an iconic Kiwi company, home to muchloved brands including Cookie Time, Bumper and OSM. A select number of rare opportunities available to become a franchisee distributing snacks and smiles as long-term franchisees retire from business.

Cookright Kitchen Services Food & Beverage $70,000 Cookright, the kitchen hero, saving kitchens time and money. Deepfryer, overhead filter and hood cleaning. Cooking oil filtering. Oil and kitchen consumables product sales. Cookright has significant income potential with minimal competition for motivated, hard-working, practical operators who can sell and are well organised.

Corporate Cabs Business & Commercial P.O.A. Corporate Cabs is New Zealand’s most professionally driven cab service.

&

$10,000 Get your work-life balance right with a CrestClean cleaning franchise. If you are looking for a simple business with low risk and a high profit margin, a CrestClean franchise ticks every box. Winners of the 2021 Westpac Supreme Franchise System of the Year award.

29 P 09 818 9215

71 71 Jon Hassall M 028 8500 1300 E jon@columbuscoffee.co.nz W columbuscoffee.co.nz

Dawn Cleary P 0800 266 543 E franchise@cookietime.co.nz W cookietime.co.nz

31 31 Steve McMullen P 0800 804 104 M 029 770 0994 E steve@cookright.co.nz W cookright.co.nz

E franchisesupport@crestclean.co.nz W crest.co.nz Crest PropertyCare 24 Business & Commercial $15,000 Grow a profitable business and enjoy a flexible workday

Crewcut Home Services $16,000 Crewcut is a lawn and garden maintenance franchise with businesses for sale. For over 26 years we’ve had operators providing lawn mowing, hedge trimming, section clearing, and gardening to Kiwis all across New Zealand. Buy a business with support, strong branding, and values.

Cutshop Home & Building $450,000 Own and manage a Cutshop programming and production team, producing high quality cabinetry for kitchens, wardrobes, garage shelves and more. Cutshop franchisees provide bespoke products in a vibrant new-build and renovation sector where existing trade production can’t keep up with the growing market.

Dear Deer Coffee Roasting Bar 29 Food & Beverage $200,000$250,000 Dear Deer Coffee invites coffee lovers to join our boutique café franchise. Share the joy of freshly roasted coffee, premium ingredients, and warm hospitality. Perfect for passionate individuals eager to forge meaningful customer connections and grow a thriving local business.

W crestpropertycare.co.nz

260 260 Pauli Horgan P 0800 800 286 E pauli@crewcut.co.nz W crewcut.co.nz

3 3 André Hofer P 09 666 0632 M 021 879 413 E andre.hofer@cutshop.com W cutshop.com

5 5 Matthew Wiche E franchising@deardeercoffee.co.nz W deardeercoffee.co.nz/pages/franchise Design Builders

& Building $160,000 Thriving, established business with an outstanding reputation for our quality of work.

Diamond Fusion Home & Building $50,000 Seeking motivated people with great sales ability and focus. Full training provided.

Donut

DrainPro specialise in residential new builds, tank installations and light commercial works, with franchise opportunities available nationwide. Whether you’re an existing business struggling or a tradesman looking to go out on his own, Drainpro have the experience to help you develop a successful business.

10 10 P 0800 456 456

8 8 M 021 234 4170

4 4 Nathan Williamson P 03 342 1278 M 021 217 1616 E nathan@drainpro.co.nz W drainpro.co.nz Dream

$30,000 Bathroom renovation company offering great products and excellent service. No experience required, but a sales background would be an advantage. First nationwide bathroom renovation brand in New Zealand.

2 2 Adrian Kay M 027 338 1081 E Adrian.kay@dreambathrooms.co.nz W dreambathrooms.co.nz Dream

& Building

$75,000 Sales of made-to-measure replacement kitchen doors and benchtops for retail and trade customers. Seeking hard-working, sales-driven, computer literate go-getters who are willing to follow a dynamic international business model proven on three continents.

13 60+ Derek Lilly M 027 213 5133 E del@dreamdoors.co.nz W dreamdoors.co.nz Driving

$40,000$45,000

& Commercial

Driving Miss Daisy is NZ’s No.1 companion driving service. Currently we have 80 territories in operation. If you are interested in becoming the next Daisy in this growth industry, call us today. Our NZ franchises are an extremely affordable small business option.

$100,000$750,000 Ecomist is an exciting business opportunity, based on both website and face-to-face sales of automated insect control and odour control fragrancing systems and products, to both commercial and residential customers; accompanied by the provision of residential and commercial pest control services.

80 117 Jack Harper/Ange Mill P 021 503 325 E ange@drivingmissdaisy.co.nz W drivingmissdaisy.co.nz

20 56 Ian Robertson M 027 433 4513 E ian.robertson@ecomist.co.nz W ecomist.co.nz

EduExperts Education $100,000 After school tutoring programmes for primary, intermediate and high school children. 12 14 P 09 520 1800

Electrify.nz

$25,000 Seeking people with passion and ambition to be a specialist e-bike retailer.

11 11 M 021 644 405 EmbroidMe

& Commercial $150,000 EmbroidMe is New Zealand’s largest uniform and promotional products business. EmbroidMe focuses on the business-to-business market providing apparel for uniforms and branding them. Low stock, low staffing, high repeat, high margin, Monday to Friday business. We’re looking for business-minded people, no industry experience required.

17 300 Sarah Archibald P 09 577 4223 M 021 479 123 E fnz@businessfranchise.co.nz W businessfranchise.co.nz

Franchise and Business Opportunities

$200,000 New franchise opportunity with a trustworthy and professionally structured home staging business, servicing the real estate sector. Established businesses in the lower north island and greenfield territories available across New Zealand. Full training provided. Excellent buying power from preferred supplier relationships. Register your interest now.

Freedom Companion Driving Services Home Services $32,000 Freedom Companion Driving Services provides transport services for those requiring safe, caring transport. With the population of New Zealanders aged 65+ projected to double over the next 25 years there has never been a better time to own a Freedom Drivers franchise.

FreshChoice 50 Retail

$2,000,000 Wholesale Distributors Ltd is the franchisor of the FreshChoice group of supermarkets. All our stores are locally owned and operated and totally community focussed. We are looking for franchisees who are customerfocussed with proven business experience. Opportunities available nationwide.

Generate KiwiSaver 14 Financial Services P.O.A. Proudly New Zealand owned and operated, Generate KiwiSaver Scheme is a leading provider of KiwiSaver and

3 3 Greg Bickerton M 021 625 604 E greg@foxxandfilly.co.nz W foxxandfilly.co.nz

31 31 Julian Smith P 0800 333 499 E franchises@freedomdrivers.co.nz W freedomdrivers.co.nz

33 33 Craig Steenson E craig.steenson1@woolworths.co.nz W freshchoice.co.nz

W generatewealth.co.nz

Green Acres was founded in 1991 and is proudly kiwi owned and operated. With over 30 years’ experience we are one of the longest running NZ-owned franchise systems. We have over 400 franchisees controlling their own future path. Ask about our big business model today.

400+ 400+

6

Hill P 0800 692 643 E sales@greenacres.co.nz W joingreenacres.co.nz

Green

& Building $20,000 We design and build higher performing and energy efficient homes for Kiwis.

$250,000 The number one home decorating franchise in New Zealand, specialising in paint, wallpaper, custom-made curtains and blinds, flooring and decorating tools. Franchisees benefit from an established name, a strong support system, central purchasing negotiation and active national advertising campaigns.

Fix Food & Beverage $185,000 Our purpose is to turn the world into fresh and healthy food fanatics.

Harcourts Business & Commercial $200,000 Harcourts seeks accomplished sales consultants and achievers across all industries.

Harrisons Carpet & Flooring

&

$150,000 Harrisons Carpet & Flooring is one of the most successful franchise businesses in New Zealand and is experiencing very high customer demand across the country. We are looking for

45 45 Alan Heatlie P 09 306 1040 E alan@guthriebowron.co.nz W guthriebowron.co.nz

10 10 M

50

33

24

the country. We are looking for people passionate about sustainability and technical sales to join our nationwide Solar Energy franchise network.

60

48

J-M Franchise and Business Opportunities

8

8

526 454 E franchisesales@janiking.co.nz W janiking.co.nz

Just Cabins Home & Building

Just Cuts Health & Beauty

Just Kidz Leisure & Education

Katsubi 68 Food & Beverage

$200,000$280,000+ Jesters Pies are offering new store opportunities on a turn-key basis. We will provide training, ongoing support and the tools required for you to maximise your investment. Seeking passionate franchise partners prepared to work in the business who are committed to excellent customer service.

14 40+ Susie Higgins P 0061 8 9309 2200 M 0061 402 047 982 E susie.higgins@boxxbrands.com.au W jesters-pies.co.nz

$20,000 Mowing/gardening franchise offers an attractive mix of both lifestyle and income. Be your own boss. Choose when and where you want to work and how much you want to earn. Self-motivated, hard-working, customerfocused people wanted. Excellent training and ongoing support provided. 100+ 3000+ Ricky Newby P 022 082 9805 E ricky.newby@jimsmowing.co.nz W jimsmowing.co.nz

$60,000 The leading provider of

and tagging services. Are you ready to be a part of this highly successful brand and create a new future for yourself? Jim’s Test & Tag gives you the training, support and systems you need to succeed.

$500,000+ Just Cabins provides portable cabins for rent which are just perfect as sleepouts, extra rooms, portable offices, or as storage at your home or business. Long-term cabin rentals provide a passive income, excellent growth and are easily run by one person part-time.

42 240 Malcolm Bradley P 0800 454 654 E malcolm.bradley@jimstestandtag.co.nz W jimstestandtag.co.nz

58 58 Fenton Peterken P 09 889 8776 E sales@justcabins.co.nz W justcabins.co.nz

$170,000$270,000 Be your own boss and get all the support you need. You don’t have to be a hairdresser to own a Just Cuts, but you do need a passion for people and the ability to follow a proven system that has worked for over 30 years. 28 200+ Anthony Lamanna P 0800 100 114 E anthony@justcuts.com W justcuts.co.nz

$400,000$800,000 Just Kidz is a leading early childhood education brand dedicated to providing high-quality pre-school education and care. Franchise and partnership options available for people with passion and commitment to supporting families’ educational and care needs. Offering a vibrant, social, rewarding business within your community.

$350,000$500,000 Your chance to be a part of one of the most successful New Zealand local hospitality franchises. With more than 20 years of experience in the food chain industry, Katsubi is now inviting our potential partners to build your dreams and succeed with us.

Kelly Sports Leisure & Education $40,000 Kelly Sports, a leading provider of sports programmes for children.

Kinetic Electrical Home & Building P.O.A. Professionally planned franchise system, fully documented to help you work smarter not harder to reach full potential of your company’s experience and expertise. Kinetic Electrical is a franchise for owners of existing electrical contracting companies with a passion to grow their business.

Kitchen Studio 50 Home & Building

Kitset Assembly Home Services

Kiwikrane Leisure

Kowhai Roof Restoration Home & Building

Kumon Leisure & Education

KX Pilates NZ Health & Fitness

La Porchetta Food & Beverage

Landmark Homes Home & Building

Laser

$150,000 Established in 1984 and voted New Zealand’s Most Trusted kitchen brand 9 years running, Kitchen Studio offers an exciting and rewarding opportunity for those with strong management and leadership skills. Limited greenfields territories available. Join a motivated, professional, well established franchise network.

$49,000 Kitset assembly is our business and demand for the service is high.

$50,000 New Zealand’s crane amusement machine franchise. These stand-alone machines contain soft-toys, chocolate and jewellery. Franchisees enjoy part-time, flexible work and operate machines in an exclusive territory. The Kiwikrane franchise also provides advice on how best to locate and operate machines successfully.

$20,000 The Kowhai guys have been restoring and recoating roofs in most regions of NZ since the 1980’s. We have a proven and exclusive Kowhai coating system. Experience in roofing or coating systems required. Limited number of areas available now for suitable candidates.

$30,000 With over 3.5 million students worldwide, Kumon is the world’s largest provider of individualised mathematics and English programmes. Founded in 1958, Kumon has generous subsidies and low start-up costs. Join Kumon to make a difference in your community by developing students into confident self-learners.

$300,000 Meet the workout unlike any other. Combining traditional reformer Pilates principles with progressive techniques - KX curates 50-minute, full-body, dynamic, group workouts. KX Pilates launched in Australia 15 years ago, now with over 100 studios nationally. It’s time for NZ to experience KX!

$400,000 Join the largest Italian restaurant chain in Australia and New Zealand. You will love taking part in serving our guests quality Italian food, to order, using fresh ingredients. We are looking for passionate individuals with a strong work ethic and drive to join our family.

$175,000 Landmark Homes is recognised as an industry leader in top quality, new home design and construction. We are searching for highly driven and motivated people (preferably with building industry knowledge) to join our growing franchise network throughout New Zealand.

$375,000 Partner with an award-winning franchise. Laser Clinics New Zealand are proud to be the global leaders in our industry, providing laser hair removal, cosmetic injectables, skin and body treatments at affordable prices. With

unique 50/50 business model, we are in this together!

multi award-winning Laser Electrical and Plumbing groups have experienced phenomenal growth over the last 10 years. Laser Group’s market leadership position has been earned through innovation, planning,

7 7 Gavin Muldoon M 021 649 186 E gavin@justkidz.co.nz W justkidz.co.nz

21 21 Sean Kim M 021 880 278 E franchise@katsubi.co.nz W katsubi.co.nz

36 67 M 027 668 0636

25 25 Vicki Bambry M 0274 852 010 E vicki@kinetic-electric.co.nz W kinetic-electric.co.nz

16 16 Dawn Engelbrecht P 09 815 3001 M 027 291 9904 E dawn@kitchenstudio.co.nz W kitchenstudio.co.nz

37 200+ P 027 492 6667

51 163 Thomas Felton P 09 846 2800 E thomas@kiwikrane.co.nz W kiwikrane.co.nz

19 19 P 0800 569 424 E info@kowhairoofs.co.nz W kowhairoofs.co.nz

48 24,700 Bobby Nyoto M 0061 431 492 624 E recruitment.NZ@kumon.com.au W kumoninstructors.co.nz

1 100+ Kara Spice Gascolgne M 027 816 8604 E kara.spice@kxpilates.co.nz W kxpilates.co.nz

4 43 David Steytler P 0061 3 9460 6700 E david.s@laporchetta.co.nz W laporchetta.co.nz

14 14 Gary Woodhouse P 07 578 2295 E info@landmarkhomes.co.nz W landmarkhomes.co.nz

Franchise and Business Opportunities

$375,000 Mexicali Fresh has led the Mexican evolution in NZ since 2005, offering giant American-style burritos and Mexican beer in a colourful, casual atmosphere. We are recruiting energetic, enthusiastic franchisees with a passion for great food and excellent customer service for our turn-key restaurants.

Mexico

Midas New

& Beverage P.O.A. Seeking people with a passion for hospitality. Full training and support provided.

$100,000 We are looking for franchisees who are ‘drivers’ and truly love helping people.

Our franchisees work in partnership with the franchisor to build a rewarding business.

opportunities will be available in the future for outside recruitment. 37

36 Home & Building $300,000 New Zealand’s premier portable room hire business providing recurring weekly income with limited labour input. Great extra retirement income and/or an opportunity to buy into an essential services business ripe for expansion, which provides you an immediate financial return via a proven business system.

P

2

9100 E maria.walton@minit.com.au W minit.com.au

15 15 Gordon Green M 027 437 3441 E gordon.green@mizin.nz W mizin.nz Mobile

Services $10,000$39,000 Mobile grooming and detailing service providing professional, environmentally friendly valet services.

17 17 P 0800 803 737 Money Metrics Financial Services $50,000 A team of home-based chartered accountants who utilise technology to provide pragmatic accounting solutions to small business owners. Enjoy the support of working with like-minded colleagues with the best tried and tested systems for operating a public practice business.

Moving On Home Services $50,000 Moving On is a complete relocation service specialising in assisting those downsizing or moving to a more supported living environment. The preferred supplier of several retirement providers. We pack, relocate and unpack. We care and put the heart and soul into moving challenges.

Mr Green Home Services

Mr Rental Home & Building

$20,000 Franchises available in lawn mowing and gardening, cleaning and handyman services.

$600,000 Make the sale once and get paid over and over again.

Mr Whippy Food & Beverage $50,000 Mr Whippy is looking for new owner/operators nationwide.

MTF Finance Financial Services

MTP Renovations &

$250,000 MTF Finance are looking for hardworking people with lending and business management experience to join our nationwide team of franchisees operating from Whangarei to Invercargill. Using MTF Finance’s system to market, approve and originate loans, you’ll manage your loan book using our web-based management system.

MTP Renovations & Maintenance is primarily a sales and project management business.

3 3 Cassandra Park P 0800 638 7427 M 0274 544 255 E cass@moneymetrics.co.nz W moneymetrics.co.nz

3 3 Katie Fitzpatrick P 0800 000 484 E info@movingon.nz W movingon.nz

200 200 P 0800 MRGREEN

17 89 P 0061 7 3622 2888

40 40 P 0800 494 4779

47 47 Brent Dunshea M 021 855 877 E brent.dunshea@mtf.co.nz W mtf.co.nz

11 11 P 09 929 4546 Muffin Break 15

&

$350,000 Build a life you love with Muffin Break! Benefit from the comprehensive training and support from a reliable and trusted franchisor, growing businesses in NZ for more than 25 years. Muffin Break is expanding and we seek enthusiastic and customer-focussed franchisees throughout the country.

Make a difference in children’s lives today with our out-of-school programmes.

34 271 Pete Hartley M 027 772 2257 E phartley@foodco.co.nz W jamaicablue.co.nz

28 28 P 03

9408 MYGuy Home & Building

$41,950 Join a thriving property maintenance company built on quality workmanship and exceptional service. MyGuy offers full training, ongoing support and a healthy work/life balance. Our proven franchise model, strong reputation and world class systems give you everything needed to build a successful, rewarding business.

2 2 Leon Allen M 0275 058 236 E franchise@myguy.co.nz W myguy.co.nz Narellan Pools

Homes

& Building $50,000 Looking for highly talented and passionate people hungry for success.

& Building $100,000 Navigation Homes are offering an opportunity to own and drive a profitable house-building franchise. Proven management systems, support, and the best national supply prices. Extensive range of designs to offer customers. Get off the tools and build an asset for yourself.

Zealand Natural Ice Cream is a global franchise network based out of Auckland, New Zealand. It operates as the franchisor of the New Zealand Natural ice cream, frozen yoghurt, smoothie and juice parlours. Level of investment depending on store location and turnover history.

19 80 P 0061 402 425 794

11 11 Aaron Hall M 021 477 506 E aaron@navigationhomes.co.nz W navigationhomes.co.nz

8 300+ Dipak Chhima P 0274 872 071 E dipakc@icecream.co.nz W icecream.co.nz

Franchise and Business Opportunities

&

Peak Clean Business & Commercial

$150,000$250,000 Iconic New Zealand retailer dominating the market in sales of foam, foam mattresses, rubber, mats, and Para pools. Looking for energetic people serious about customer service and looking to build a successful business through determination. Opportunities available in South Auckland, Hawkes Bay and Dunedin.

$19,000$35,000 A Paramount Services franchise is a safe and affordable way to own your own business. When you become a franchisee, we will provide you with enough contracts to support a stand-alone franchise business in lawn mowing and garden care or in commercial and residential cleaning.

vmoss@pararubber.co.nz W pararubber.co.nz

E sblake@paraserve.com W paraserve.co.nz

$30,000 Founded in 2016, Peak Clean provides reliable and high-standard commercial cleaning solutions. Our teams deliver tailored in-house services to create consistently hygienic and professional spaces. Our mission is simple: to make every clean a peak clean. 1 1 Ismail Nordien P 0800 500 263 E info@peakclean.co.nz W peakclean.co.nz

Pegasus Rental Cars Leisure & Transport $20,000$70,000 Offering the best value-for-money car hire in New Zealand for over 30 years. 14 14 M 027 257 4500

PERL Plumbing & PERL Electrical Home & Building $10,000 PERL is a professional franchise model for ambitious contractors looking to start their own business or supercharge their current one. PERL provides ongoing superior support and business education, exceptional supplier pricing and discounts, innovative integrated operating systems, and coordinated national sales and marketing.

Pets In The City Leisure & Education $400,000 Pets In The City is a unique business opportunity - we are looking for franchise partners who are passionate about pets and people, who want to operate their own top dog business and be part of the rapidly growing $1.8 billion pet industry.

PinkFit Home & Building

Business & Commercial

$30,000 Licensees provide insulation service to new home builders and retrofit existing homes.

$200,000$300,000 Join a well-known international brand. Pirtek specialises in hydraulic and industrial hose and fittings - providing a 24/7 on-site mobile breakdown service to our customers. Franchises can be mobile only, mobile plus workshop, or full Pirtek service and supply centre. Opportunities available now.

Auto Services $150,000 The largest automotive service franchise in New Zealand. Pit Stop is an automotive service and repair franchise which specialises in vehicle servicing, brakes, exhausts, suspension, WOF checks and general auto repair.

Pita Pit Food & Beverage

$300,000$500,000 Serving the best-tasting, freshest pitas and salad bowls in NZ since 2007.

$500,000 A new format is enabling franchisees to maximise returns from a smaller footprint.

franchise business model and market leader with multiple revenue streams from residential and commercial pool and spa clients. Poolwerx opportunities range from entry-level mobile service vans in new territories to established, high-turnover operations with multiple vans and retail outlets servicing several areas.

& Commercial $30,000$60,000 Prestige Home Groomers is a New Zealand-owned company. We are a cleaning business with a difference. We predominantly clean only new premises cutting out the dirty work. The worst mess you will have to deal with is sawdust shavings and dusty windows.

Prime Strategies Group Business & Commercial $27,000

&

GroutPro franchisees maintain and restore indoor/outdoor tiled areas. Deck&FencePro franchisees, including GrassPro, GaragePro and LouvreRoofPro, turn backyards into amazing spaces. Both franchises suit enthusiastic self-starters comfortable with tools or with strong DIY skills. Low entry cost, low fixed monthly fees, training, systems and support second-to-none.

12 12 Andrew Cochrane P 0800 438 7375 (GET PERL) M 027 616 0433 E membership @perlgroup.co.nz W perlelectrical.co.nz W perlplumbing.co.nz

3 3 Layamon Bakewell M 021 206 8525 E Layamon.b@petsinthecity.co.nz W petsinthecity.co.nz

19 19 P 09 525 9563

20 475 Chris Bourke P 09 274 6925 E nz.enquiries@pirtek.co.nz W pirtek.co.nz

44 44 Stacey Bree P 027 406 3744 E StaceyB@pitstop.co.nz W pitstop.co.nz

350+ Mike Geddes P 0800 888 031 E joinourteam@poolwerx.com.au W poolwerx.co.nz

8 8 Kim Buttery P 07 543 2090 E kim@homegroomers.co.nz W homegroomers.co.nz

65 65 Duane Moul M 022 477 6477 E duane.m@theprogroup.co.nz W theprogroup.co.nz Pro Waterblasting

Property InDepth Home & Building P.O.A.

When done properly, exterior cleaning services offers some of the best hourly rates of any other trade businesses. Pro Waterblasting show you how to stretch your earning potential to get more out of your business.

Te Kuiti and Te Awamutu. Basic package starts at $16,500 +gst. Enquiries welcome.

7 7 Lorcan Kenny M 027 266 2669 E lorcan@prowaterblasting.co.nz W prowaterblasting.co.nz

Propertyscouts is 100% dedicated to providing end-to-end property management. In the industry for over 18 years, our franchisees benefit from clear systems, comprehensive training, uncapped support, and empowerment to achieve business success. There are still opportunities available throughout New Zealand, start a conversation today! 24 24 Ryan Weir M 022 657 9432 E ryan@propertyscouts.co.nz W propertyscouts.co.nz Provender NZ

of workplace refreshment vending. Home-based, profitable franchise. 50+ 50+ P 0800 661 663 Provista Balustrade Systems

Franchise and Business Opportunities

21

33

31

RaD Car Hire 25 Leisure & Transport P.O.A. Join the car rental and travel industry services with one of NZ’s largest locally owned and operated systems. Self-motivated team builder? Like dealing with people and showing off your country? Own your own future.

At RE/MAX we believe in working for yourself, but never by yourself.

The only ISO9001 registered, industry assessed brand providing Standard-compliant property reports.

Red LBP is a property inspection franchise offering quick-turnaround, comprehensive reports using an online booking system and report-building software. Minimal computer experience needed, building experience compulsory. Family-friendly, highly supported, a great way to use a builder’s knowledge without early mornings and bung backs.

$250,000$600,000 Robert Harris Coffee Roasters operates New Zealand’s best-known and largest chain of retail café franchises. Proven success in cities and provincial centres nationwide. We look for team players with high standards in presentation who have customer service experience plus the ability to work with people.

Rodney Wayne Health & Beauty

Rugbytots NZ Leisure & Education

Saddlery Warehouse Retail

Scratchpad Leisure & Education

$100,000 Rodney Wayne is the largest hairdressing franchise in New Zealand. You do not have to be a hairdresser but strong people skills combined with an excellent customer focus and management expertise are all critical elements that make a successful Rodney Wayne franchisee.

$7,500 Rugbytots is the world’s favourite rugby play programme for 2 - 7 year olds.

$300,000$460,000 Leading equestrian retailer. Supplying all the items needed for horse and rider.

$120,000 Scratchpad is a new technology learning centre with the goal to help youngsters love, use, and create opportunities with technology including coding, robotics, 3D design and printing. We are expanding, and looking for future-focused people with a passion for technology to run their own centres.

Select Home Services Home Services $13,000 Select Home Services offers you the opportunity to be your own boss.

spoutingonthespot.co.nz

27 27 Matt Jull P 0800113191 E sales@redinspect.co.nz W redlbp.co.nz

35 35 Kim Boyd P 021 241 8364 E newcafes@robertharris.co.nz W robertharris.co.nz/becoming-a-franchisee/

51+ 51+ Julie Evans P 09 358 4644 E franchisiing@rodneywayne.co.nz W rodneywayne.co.nz

7 50+ M 021 878 335

7

5 5 Vijesh Nangia P 09

9400 M 021 431 930 E franchise@scratchpad.co.nz W scratchpad.co.nz/franchise

Shed Boss Home & Building $95,000 Shed Boss are suppliers of high quality steel frame buildings. 10 37 P

Home & Building $32,000 Manage your own bathroom maintenance business specialising in fixing leaky showers. Tried and tested model. Initial training and ongoing support provided. Good margins and low overheads. Would suit plumbers, builders, or a skilled handyman. Locations available throughout New Zealand.

Sierra Boutique Café Food & Beverage

Signature Homes Home & Building

sKids Leisure & Education

$250,000$450,000 Network of premium cafés specialising in gourmet coffee and freshly prepared food.

$150,000 Winner of the 2016 FANZ Supreme Franchise System award, we have 34 years’ experience building homes for Kiwis from 11 franchises supported by a National Office. If you have building or construction management experience and are looking for your next opportunity, please contact our CEO.

$45,000 Established in 1996 and now in over 100 schools offering before-school, after-school and holiday programmes for primary school children. Would suit people who are looking for a change in lifestyle and who enjoy the company of children.

$200,000 Smith’s Sports Shoes’ biggest strength is the relationship between franchisor, franchisee and suppliers. What you can expect from the Smith’s team includes integrity, fun, and profitability. We focus on team building and provide support and training. Seeking people with vision, great attitude and communication skills.

$52,000 A unique opportunity to own your own business, built on a sound foundation of almost 90 years of experience. Snap-on franchisees are independent business people, controlling all aspects of their franchise and working flexible hours as needed to accomplish their personal goals.

6 6 David Howe M 0274 820 667 E david@showerfix.co.nz W showerfix.co.nz

32 32 P 09 451 9102

11 11 Paul Bull P 09 415 2468 E paulbull@signature.co.nz W signature.co.nz

100+ 100+ Holly Strever M 021 974 221 E holly@skids.co.nz W skids.co.nz

15 15 Chris Smith M 021 733 981 E chrismsmith@xtra.co.nz W smithssportsshoes.co.nz

14 5000 Stacey Gilbert P 0800 762 766 E sota.franchise@snapon.com W snapontools.com.au Snap Fitness Health & Fitness

$450,000 Internationally

with a dash of personality! We’re talking fresh bites, delish coffee, and SO much flavour served with a friendly grin. Let’s make it official!

3 169 Trudy Turnbull P 0061 487 226 085 E franchising@sohq.com.au W

S-W Franchise and Business Opportunities

Sushi Sushi Food & Beverage

Super Shuttle Business & Commercial

Swimart

The Alternative Board Business & Commercial

The Cheesecake Shop Food & Beverage

The Christmas Heirloom Company 12 Retail

$400,000 Super Liquor provides ‘Super Service’ and a ‘Super Range’ of products in 180+ stores throughout New Zealand. If you are energetic, ready to take on a new challenge (or maybe you are already in the liquor industry), then we want to talk to you.

P 09 523 4064 E enquiries@superliquor.co.nz W superliquor.co.nz

$400,000 In 1998, we had aspirations to change how people eat sushi. Our dream - take from high-end Japanese restaurants and make a fresh, healthy on-the-go meal. Now with 175+ stores, our success is focused on premium quality, authentic Japanese ingredients and local fresh produce. 1 172 Stanley Greene M 0274 362 140 E stan@sushisushi.co.nz W franchise.sushisushi.co.nz

$90,000 Super Shuttle has grown into New Zealand’s favourite airport transfer business.

$50,000 Australasia’s most experienced chain of pool & spa specialists. Swimart commenced business in Sydney in the early 80s and since that time has grown through the provision of expert friendly advice and superior customer service to be the market leader in the pool and spa service sector.

$83,000 The Alternative Board, a leading international franchise organisation, seeks franchisees to facilitate peer board meetings and offer executive coaching to local business owners. With a background as an executive, coach, consultant or business owner, you will help businesses achieve more profitability, productivity and personal fulfilment.

120 120 P 09 522 5100

6 78 Sam Benner M 027 368 6877 E sam.benner@swimart.co.nz W swimart.co.nz

300+ Alfredo Puche M 027 427 9172 E apuche@thealternativeboard.co.nz W thealternativeboard.co.nz

$200,000 You don’t need to be a baker; our excellent training course teaches you how. 33 220 Sean O’Connor M 0061 427 680 221 E seano@cheesecake.com.au W thecheesecakeshop.co.nz

$40,000

The Coffee Club Food & Beverage $300,000$450,000

The Coffee Guy Food & Beverage

The Installation Company Business & Commercial Services

The Leather Doctor Home Services

The Local Guys Home & Commercial Services

The Office Professionals Financial Services

$55,000$120,000

Join New Zealand’s premier boutique Christmas retailer. Unique stores, exclusive products and a 3 month a year business model. Works as standalone, or as part of an existing showroom business. Share your love of Christmas with your community, and build a profitable business.

One of NZ’s largest café and restaurant franchises, The Coffee Club have a comprehensive menu and offer relaxed dining experience. Take advantage of a proven track record, great training and ongoing support. Ideal if you are passionate about people and building customer loyalty.

The Coffee Guy is New Zealand’s largest mobile coffee franchise system. The secret to our success is ensuring our franchisees have the support that they need to operate a successful franchise. New and existing franchise exclusive territories are available nationwide. Join our team today.

$25,000$50,000 The Installation Company (TIC) is seeking hands-on operators to run their own signage installation and maintenance business. Work with local businesses and sign companies delivering trusted service. Ideal for those with trade skills, reliability and a can-do attitude. Full training and ongoing support provided.

$39,000 The Interface Financial Group provides debtor financing service to the SME business.

$80,000 The Leather Doctor is New Zealand’s largest mobile leather and vinyl cleaning, repair and restoration network. Leather Doctors are provided extensive training and can undertake an array of commercial and private work. No previous experience required.

$47,900 The Local Guys are a service-based franchise operating three divisions: Electrical Test & Tag, Pest Control and Cleaning. Our company motto is ‘Franchise Partner First’ as we look at every partner within The Local Guys as a member of our family, not a sales transaction.

$30,000 The Office Professionals presents an ideal opportunity for those with a finance background looking to supplement their income with a profitable, flexible lifestyle franchise that promotes a healthy work/life balance.

10 11 Daniel Thurston M 021 229 0749 E franchise@christmasheirloom.com W christmasheirloom.com

67 450 Brad Jacobs P 09 304 0008 M 0275 26 3333 E brad@thecoffeeclub.co.nz W thecoffeeclub.co.nz

29 29 Andrew Morgan P 09 973 4823 M 022 419 3156 E andrew@ccbs.co.nz W thecoffeeguy.co.nz

New New Peter Symthe P 09 577 4223 M 021 993 800 E info@tic.nz W tic.nz/franchise

9 150+ P 09 302 7704

8 100 Scott Parker P 0061 426 994 940 E scott.parker@theleatherdoctor.net.au W myleatherdoctor.co.nz

3 40+ Elenora Lawrence P 0800 733 858 E franchise@thelocalguys.co.nz W thelocalguys.co.nz

4 4 Cheryl Roberts / Nicola Bow M 027 280 8599 M 022 194 8747 E nicola@firstfranchise.co.nz W officeprofessionals.co.nz The

$25,000+ Join a business that is cutting-edge, with a distinct advantage over competitors. Work directly alongside manufacturers and customers to construct custom-made, fit-for-purpose sheds. Highly profitable business model with excellent support systems in place, customers ready and waiting. Investment covers fees, tools and equipment are additional.

$69,750 We have developed a system which provides mag wheel repairs to a very high standard in a short space of times. This means you have delighted customers and complete lots of jobs in a day. Well-established franchise opportunity available for the right person.

$250,000-

5 5 Nicola Bow M 022 194 8747 E nicola@firstfranchise.co.nz W shedspecialists.co.nz

14 14 Alan Thomas P 0800 537 233 E enquiries@wheelmagician.co.nz W wheelmagician.co.nz Think Water Business & Commercial Retail

Mulcahy/Digby Seales P 0061 477 995 378 M 021 557 686 E patrick.mulcahy@thinkwater.com.au W thinkwater.co.nz

$25,000 Experts in car, home and office window tinting for over

P 06 833 6333

E recruitmentnz@aramex.com

W aramex.co.nz/franchising/regionalfranchise/

Chatime Nathan Bonney

M 0275 393 022

E nathan@iridium.net.nz

CrestClean page 2 Grant McLauchlan M 027 479 6415

E grant@crestclean.co.nz

W crest.co.nz/business_opportunities-nz

Jim’s Test & Tag page 32 Malcolm Bradley P 0800 454 654 M 027 450 1606

E malcolm.bradley@jimstestandtag.co.nz W jimstestandtag.co.nz

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

Estelle

P 0800 847 496 E franchisemag@viphomeservices.nz W viphomeservices.co.nz

Franchise and Business Opportunities

departments.

FRANCHISE CONSULTANTS

tailor to meet your needs as a franchisor or franchisee. We’ll use our 145 years’ experience in business banking, giving your business the support it needs to grow and succeed.

National

National

W inspired.co.nz

National Daniel Cloete P 0800 177 007 E franchising@westpac.co.nz W westpac.co.nz

transactional solutions. Specialists in franchise financing: Auckland/Northland - Sujam Ratnayake South Island – Rachel King

Franchise Accountants 49 63 Specialist advice on franchise system development, feasibility studies, recruitment, documentation, manuals, ongoing mentoring, strategic planning and partnering to grow your business.

Franchize Consultants (NZ) 9 Specialists in franchise development, strategic planning, legal briefs, systems and manuals, recruitment processes and documentation, ongoing mentoring and sound advice on franchising and licensing. Recognised as New Zealand’s leading management consultancy specialising in franchise development. Experience with many of NZ’s top franchised companies.

Tereza Murray Franchising We develop cost-effective franchise systems that help small businesses grow with confidence. Our tailored strategies deliver profit, performance and scalable success, giving owners everything they need to expand without the overwhelm. Practical, proven, and ready when you are.

The Franchise Coach 65 Comprehensive advice on franchise system development. Feasibility studies, manuals, documentation, legal briefs, franchisee recruitment, exporting and importing, mediation and ongoing mentoring to grow your business. The Franchise Coach has been a major contributor to the success of franchising in New Zealand since 1983. Consultants, trainers and speakers.

LAWYERS

ASCO Legal 23 At ASCO Legal we have a fresh perspective on the practice of law, a client-centred one. Our team is friendly, approachable and efficient. We enjoy helping both our franchisor and franchisee clients get the most benefit out of franchising, providing quality pragmatic advice.

Brookfields Lawyers Expert franchise lawyers. Fixed price packages. Urgent advice is no problem.

Duncan Cotterill Enterprising full service law firm with offices nationwide. Experts in franchise system establishment, network growth and international expansion. Covering all your franchise and broader business needs, including distribution networks, supply chains, intellectual property, employment, health and safety, property/leasing, acquisitions and sales, immigration and dispute resolution.

Franchise Law Franchising law is a specialised field - it’s vitally important to take advice from a firm with the right expertise. The team at Franchise Law have 25+ years’ experience, helping major brand franchisors sell businesses, and new franchisees buy their own businesses with full confidence.

National Philip Morrison P 0800 555 8020 E info@franchiseaccountants.co.nz W franchiseaccountants.co.nz

National & Worldwide Dr Callum Floyd P 09 523 3858 E callum@franchize.co.nz W franchize.co.nz

National Tereza Murray P 027 471 7337 E tereza@terezamurrayfranchising.co.nz W terezamurrayfranchising.co.nz

National & Worldwide Stewart Germann M 021 276 9898 E stewart@thefranchisecoach.co.nz W thefranchisecoach.co.nz

National & Worldwide Alistair van Schalkwyk P 09 308 8071 M 021 0274 2011 E alistair@ascolegal.co.nz W ascolegal.co.nz

National P 0-9-979 2109 E law@brookfields.co.nz W brookfields.co.nz

National Hamish Walker P 04 499 7809 M 027 288 2339 E hamish.walker@duncancotterill.com W duncancotterill.com

National Thada Chapman P 0800 Solicitor M 021 309 233 E thada@franchiselaw.co.nz W franchiselaw.co.nz

Harmans Lawyers A Christchurch based firm offering comprehensive legal services for franchisors and franchisees including franchise and disclosure documentation, employment, leases, financing, dispute resolution and business structures. Full service legal firm that prides itself on being solution driven. Franchise specialists with a proven track record.

Jackson Russell Lawyers Your business needs specialist franchising advice and an experienced legal team that covers all areas of business law. Jackson Russell is a full service law firm that will get to know your business, tailor advice to your business objectives and guide you through the process.

Lane Neave Lane Neave is a full service law firm with offices in Auckland, Wellington, Christchurch and Queenstown. We have a dedicated franchising team experienced in advising both franchisors and franchisees on all their legal requirements. Our clients include large nationwide franchisor chains through to individuals.

LegalVision LegalVision helps franchisors and franchisees across New Zealand and Australia, offering unlimited legal assistance through our membership model. Our experienced franchise lawyers can assist with drafting and reviewing franchise documents, trade mark registration, leasing, employment, disputes and compliance with consumer laws.

MacDonald Lewis Law Expert franchise lawyers who specialise in fixed price packages for legal services. A specialist firm based in Parnell offering sound, practical and timely advice, we can assist with all business legal requirements.

National Mark Sherry P 03 352 2293 M 021 524 890 E mark.sherry@harmans.co.nz W harmans.co.nz

National Darryl King P 09 300 6935 E darryl.king@jacksonrussell.co.nz W jacksonrussell.co.nz

National Anna Ryan P 03 377 6395 E anna.ryan@laneneave.co.nz W laneneave.co.nz

New Zealand & Australia Georgina Toomey P 0800 005 570 E georgina@legalvision.co.nz W legalvision.co.nz

National & Worldwide Tim Lewis P 09 307 3324 E info@mllaw.co.nz W mllaw.co.nz

Martelli McKegg Lawyers Experienced franchise and business law advisors focussed on helping clients to succeed. All areas of franchising, including franchise documentation, business sales, retail and commercial leasing, licensing, supply and distribution, brand protection, health and safety, immigration, employment and dispute resolution. Advice in Mandarin and Cantonese. National

892 E steven@martellimckegg.co.nz W martellimckegg.co.nz

Mortlock McCormack Law Christchurch-based franchise experts advising clients locally and nationwide. Specialist advice for franchisors and licensors wishing to set-up and operate, and for franchisees regarding all aspects of their franchise. Full range of associated commercially-focused and cost-effective legal services provided. Canterbury & National Kent Yeoman P 03 343 8453 M 021 517 601 E kent@mmlaw.co.nz W mortlock-mccormack.co.nz

North End Law Hamilton based law firm with over 25 years’ experience advising franchisors and franchisees. We can assist with drafting or reviewing franchise documentation and specialise in assisting with franchise disputes, franchise exits and all associated commercial advice.

E jknox@northendlaw.co.nz W northendlaw.co.nz

Quantum Law 33 Specialists in franchise and business law. If you seek prompt and technically-sound legal advice delivered to suit your commercial objectives, please contact us. With a wealth of franchise, business and corporate law experience, you will be in safe hands. National & Worldwide Harshad Shiba P 09 302 0070 M 021 407 228 E contact@quantumlaw.co.nz W quantumlaw.co.nz

Simpson Grierson Specialists in franchise systems including structuring, documentation, human resources, property, taxation and transactions.

Sladen Legal Provision of expert advice and legal services to private enterprise seeking to conduct business in Australia with specific expertise in start-ups, business law, property, intellectual property, employment law, taxation and superannuation, franchising dispute resolution and litigation. Service all of Australia; office in Melbourne, Victoria.

Stace Hammond Stace Hammond is a business law firm with offices in Hamilton and Auckland.

Steindle Williams Legal Limited With 20+ years of experience acting for franchisors and franchisees nationally, we specialise in clear, commercially focused legal advice. We are a fullservice law firm with commercial, litigation and private client teams. We cut through complexity to deliver clear, outcomes-focussed advice.

Stewart Germann Law Office, Lawyers and Notary Public 17 New Zealand’s longest established specialised franchise law firm with over 40 years’ experience. Expert legal advice to franchisors and franchisees nationwide. Winners of 2024 Global 100 – Franchise Law Firm of

W simpsongrierson.com

Australia Alicia Hill P 0061 3 9620 9399 M 0061 484 313 865 E ahill@sladen.com.au W sladen.com.au

Auckland & Hamilton Patrick Learmonth P 09 306 6874 E pml@shg.co.nz W stacehammond.co.nz

National James Stewart P 09 553 9239 M 021 028 66783 E james.stewart@swlegal.co.nz W swlegal.co.nz

E stewart@germann.co.nz W germann.co.nz

in success. Let’s grow together! 09 524 6178 | Manoj@oneteamca.co.nz www.oneteamca.co.nz

Specialising in new builds, fit outs and refurbishments. CDM has 35 years’ expertise and delivers end-to-end solutions. Our highly professional team ensures consistent, budget-friendly, high-quality builds across sites nationwide. Hassle-free and reliable. Empowering franchises to scale up fast, we get the job done.

Citation HR HR Management A growing focus on compliance in the franchise sector has increased the need for best-practice workplace management across a franchise system. Citation HR’s combination of HRIS and telephone advice can help every franchisee navigate around complex workplace matters with confidence.

Branding Cumulo9, digital solution experts ensuring your company communication is consistently and securely delivered. A complete omni-channel solution offering marketing campaigns, transactional emails, compliance, audibility, tracking and data management. A suite of products providing a cost-effective solution for seamlessly branded and deliverable business communication.

National

EmbroidMe

Corporate Apparel NZ’s largest uniform and promotional products business. We supply and brand quality uniforms, including polo shirts, corporate wear, sportswear, hospitality wear, plus a range of corporate gifts. Contact our national accounts team to help you manage your brand on a national basis.

Franchise Association of New Zealand 36 37 Franchise Association The peak body representing the franchise community. Franchise members are required to submit their agreement and disclosure documents to ensure compliance with our codes of ethics and practice before being accepted into membership and biennially thereafter. Affiliate members are suppliers to the franchise sector.

Franchise Media Training Media Training Franchise Media Training has two core services. It helps franchises grow their bottom lines by showing them how to generate their own news media publicity. Secondly it prepares franchises for possible negative media attention that can destroy entire brands overnight.

Franchise Relationships Institute Franchise Research & Development Franchisee selection systems, satisfaction surveys, recruitment and training for franchise management. Assistance with organisational change and restructuring, conference presentations on managing the franchise relationship.

The Franchise Formula Franchise Coaching Recruit great people, train, coach and mentor them and you’ll have a world-class franchise. Ann Andrews specialises in working with high-performing teams. Chris Baker is an expert ‘profiler’. Together, they can help you find, motivate and achieve top class performance out of ALL your franchisees.

Gallagher Insurance Gallagher is one of the leading insurance broking companies in New Zealand. We guide master franchisors on the complex insurance and risk management programmes necessary for successful franchises and provide face-to-face advice to individual members.

Geotech Information Services 7 Network & Location Planning Founded in 2003, Geotech provides strategic network and location planning services to franchised businesses across South East Asia. Our particular expertise utilises data and science to help underpin location planning decisions across the retail industry. We have worked with many well-known international brands.

Iridium Partners 47 Franchise Recruitment Experienced franchise recruitment, operational and HR professionals who connect franchise brands with potential franchisees. We work directly with a range of leading brands. Our extensive networks and proven expertise span commercial property, franchise growth, recruitment, and human resources.

Ideagen Op Central Software Platform Ideagen Op Central is an AI powered global software platform, helping businesses manage every aspect of their daily operations. Our software specialises in managing standard operating procedures (SOPs), training, audits, communications and incidents for franchises and multi-site organisations.

Resales & Recruitment We sell businesses. NZ’s most awarded business brokerage. 300+ sales specialists. 30,000+ owners have trusted LINK to sell their business. Whether you’re looking to grow your franchise, sell your franchise or buy a franchise, you’ll want to partner with LINK.

MYOB Accounting & Payroll Software MYOB offers easy online accounting software that has everything you need to take care of your franchise business, including POS and payroll solutions. Whether you’re a small or large franchise, or a franchisor managing multiple franchise sites, MYOB has the solutions.

PCI Projects Fit-out/Project Management

PCI Projects are retail specialists in design, project management, and construction. We work nationwide, offering transparent, open-book delivery with no hidden costs. Our tailored services support fit-outs, roll-outs, and planning ensuring value, clarity, and alignment with each client’s operational and financial goals..

Speedy Signs 4 Signs & Graphics With 25 years in business, Speedy Signs has the experience, expertise and reputation in nationwide franchise signage. Contact our National Accounts Manager for a complete signage solution, from design to installation, ensuring your franchisees are brand compliant, right throughout the country.

Team Fusion International Franchise Coaching Team Fusion International, led by Gaelene Adams Love, a business leadership & relationship coach, empowers individuals, partners and couples in business to do better business together. For 20 years, Gaelene has helped businesses grow, focusing on health relationships as the foundation of success.

The Induction App 38 HR Management The Induction App revolutionises onboarding for Franchisors and Franchisees, ensuring a seamless, digitised experience. Streamline paperwork, standardise tasks and training, and monitor progress with ease. Create consistency and enhance engagement throughout the onboarding journey, empowering them to succeed right from the start.

Tranxactor 31 Software Platform Tranxactor is a leading provider of Consumer Loyalty, CRM, Gift Card, and Payment solutions to NZ Retail and Hospitality. Tranxactor clients include franchised and company-owned groups, from less than 10 locations to several thousand, connected in real time to our cloud processing platform.

Waipuna Hotel & Conference Centre Conferences & Events Hotel accommodation with fully integrated conference centre suitable for small meetings through to international conventions. Full food, beverage and leisure facilities complete the offering. “World famous in New Zealand”, Waipuna Hotel and Conference Centre is an icon in the mid-range meetings and leisure market.

National Jacqui Henderson P 09 479 7140 E jaqui@cdmlimited.co.nz W cdmlimited.co.nz

National Trish Kilburn P 0800 005 635 M 027 318 5585 E ptk@citationgroup.co.nz W citationgroup.co.nz/hr

New Zealand & Worldwide Chris Hogg P 09 377 8885 M 021 345 690 E chris.hogg@cumulo9.com W cumulo9.com

National Peter Smythe P 021 339 800 E peter@businessfranchise.co.nz W embroidme.co.nz

National Robyn Pickerill P 09 274 2901 E contact@franchise.org.nz W franchiseassociation.org.nz

National Pete Burdon P 03 420 0300 M 029 200 8555 E office@franchisemediatraining.com W franchisemediatraining.com

New Zealand & Australia Greg Nathan P 0061 418 157 701 E gregnathan@franchiserelationships.com W franchiserelationships.com

National Chris Baker E chris@peoplemaps.co.nz

National Paul Kuhn P 04 802 0168 M 027 671 1122 E paul.kuhn@ajg.co.nz W ajg.co.nz

South East Asia Jeff Vassel M 0061 421 684 444 E jeffv@geotechinfo.com.au W geotechinfo.com.au

National & Worldwide Nathan Bonney M 0275 393 022 E admin@iridium.net.nz W iridium.net.nz

Worldwide Nicola Vass P 0061 370 360 362 E nicola.vass@ideagen.com W opcentral.com.au

National Nick Stevens P 0800 546 528 E link@linkbusiness.co.nz W linkbusiness.co.nz

National Gary Pickering P 0061 3 9960 6678 E gary.pickering@myob.com W myob.co.nz/franchise

Auckland & National James Cameron P 022 390 0895 E james@pciprojects.co.nz W pciprojects.co.nz

National Peter Smythe P 021 339 800 E peter@businessfranchise.co.nz W speedysigns.co.nz

National Gaelene Adams Love P 021 453 886 E gaelene@teamfusion.co.nz W teamfusion.co.nz

New Zealand & Australia Sussan Ockwell P 021 355 150 E demo@inductionapp.co.nz W inductionapp.co/franchisors

National Gurdeep Talwar P 09 369 5832 E sales.nz@traxactor.com W tranxactor.com

Greater Auckland Area Shelley Trutsch P 09 526 3008 E shelleyt@waipunahotel.co.nz W waipunahotel.co.nz