PartnerCare Connect 2022 Q4

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THE POWER OF PERSISTENCE

I asked CEO Eric Worthan via text message: “If you had one inspirational word to lead us into 2023, what would it be?” Effortlessly, he stated persistence. Persistence is defined as continuing firmly or obstinately in the course of action in spite of difficulty or oppression Persistence is succeeding despite the roadblocks in our path. This takes focus, and let’s be honest; it also takes guts. It takes overcoming self-doubt and forging ahead despite the uncertainty that may come from the circumstances.

Every person will encounter setbacks in their life, both personal and professional. Nothing proved that better than those who experienced Hurricane Ian in the fall of 2022. This catastrophic storm taught us that the unpredictable sometimes happens no matter how well we prepare It also taught us that when it does, leaning on each other allows us to endure and overcome.

James Clear, the author of Atomic Habits, says, "So often we convince ourselves that change is only meaningful if there is some large, visible outcome associated with it. Whether it is losing weight, building a business, traveling the world, or any other goal, we often put pressure on ourselves to make some earth-shattering improvement that everyone will talk about". However, if we focus on growing 1% every day, this small incremental change will lead us to where we want to be Clear says, "In the beginning, there is no difference between making a choice that is 1 percent better or 1 percent worse. (In other words, it won’t impact you very much today.)

Power of Persistence Get Ready for a Great 2023...With your HR Team HR Team Contact Information It's all about the Patients Goodbye 2022..with Gratitude sletter lights
The Newsletter that Connects us All DECEMBER 2022 VOLUME 4
PartnerCare Connect

But as time goes on, these small improvements or declines compound, and you suddenly find a very big gap between people who make slightly better decisions on a daily basis and those who don’t".

If you get one percent better each day for one year, you’ll end up thirty-seven times better by the time you’re done.

Looking at 2022 in the rearview mirror, may we see the powerful role that growing 1% plays in our lives getting 1% better every day has allowed us to travel through setbacks that have come our way. The 1% also enables us to improve relationally, knowing that we are truly better together. Seeing the power of small choices may not seem like a big deal in the short- term; however, in the long term showing up for each other 1% more every day adds up 1% more allows us to persist even when we think we can’t. 1% more allows you to reach out to a team member or friend and say, “I’ve got you ” As we wrap up 2022, may we never forget the reminder of the power of tiny changes. Together, we are our best selves, personally, clinically, and professionally. Let’s use that togetherness to persist in 2023 and truly have a remarkable year.

May you and your family have a Happy Holiday season and a blessed New Year.

GET READY FOR A GREAT 2023...WITH YOUR HR TEAM A FRIENDLY REMINDER OF ALL THE HR

TOOLS AVAILABLE TO YOU

Check your information in Paycom

Check your benefit deductions in Paycom for 2023 and doublecheck your deductions on your first check-in in 2023. We strive for a perfect payroll, but things do happen. Checking this information can ensure that if there are any errors, we identify and correct them early for you If you see an issue with your deductions, please email payroll@partnercare.com for assistance. Verify that your address and phone numbers are correct in Paycom. We want to make sure your tax forms go to the correct addresses, and we can contact you if needed. Make sure you have your emergency contacts on file and that their information is current. We hope we never need to contact them, but it helps us to make sure everyone is safe if there ever is an emergency.

DECEMBER 2022 VOLUME 4

When you invest in your 401(k), some investment types may do better than others, which can result in your investment mix no longer meeting your risk tolerance goals when setting up your account. The first of the year is a great time to rebalance your investments to make sure your plan is set up to meet your retirement goals. Log in to www.principal.com. You will find the rebalance option under the investments summary. Don’t want to have to remember to do this in the future? Make it automatic on the website!

Note that Target date funds will automatically be rebalanced for you, and you do not need to take action. Take control of your finances by learning more about retirement! At www.principal.com, you have access to a Retirement Wellness Planner, which, based on your information, will give you your Retirement Wellness Score and give you some idea of what you can do to make your retirement goals! You can also find the Education Hub on the website, where you can sign up for webinars and set your retirement countdown clock. All these resources are found under the “Other Resources” tab.

Take advantage of the free assistance we provide through our Investment Advisor, Spartan Wealth They can help you not only with your 401(k), but can also help you with any other financial questions you have, such as setting a budget, saving for college, life insurance needs, and much more. They are a fiduciary of our plan, meaning their responsibility is to do what is right for you and the plan. Contact Ari Wagner at Ari@SpartanWealth.com to schedule an appointment

DECEMBER 2022 VOLUME 4

Have some goals you want to keep in the New Year but could use some coaching? Perhaps you want to work on your mental health? The Employee Assistance Program through MetLife can help with this! The Employee Assistance Program (EAP) provides a network of experienced professionals who can offer to counsel for you and your immediate family members facing difficult legal, emotional, or financial issues. Counselors and qualified professionals are available 24 hours a day, 365 days a year, and all calls are completely confidential – nothing is reported back to your employer. Services include online resources, 5 in-person counseling sessions for you and your immediate family members, per issue, per calendar year, and unlimited telephonic counseling.

Log on to: metlifeeap.lifeworks.com Username: metlifeeap Password: eap

Or you can call: 1-888-319-7819

HR TEAM CONTACT INFORMATION

HR@partnercare.com- Use this email address for general questions or concerns, such as verification of employment, policy questions, benefits questions, general systems assistance such as HealthCare Compliance Pros, 15Five or Paycom or feedback and ideas to improve our services.

Payroll@partnercare.com-Use this email address for any items relating to payroll, including timeclock issues, PTO accruals, paycheck concerns or taxes

Our service goal for emails sent to these email boxes is a 24 hour turn around. If your need is more urgent, please feel free to call an HR or Payroll Representative. Numbers to reach the team are:

Alicia Jackson, HR Administrator: (813) 851-1600 ext. 145 (office)

Tony Jones, Payroll and Benefits Administrator: 813 851-1600 ext. 128 (office) or 770-990-6691 (cell)

Tiffany Bergin, Recruiter: (813) 851-1600 ext. 100 (office)

Stacy Melvin, Provider Recruiter: 813-451-1722 (cell)

Amanda Nelson, CHRO: 303-638-7651 (cell)

Personal Wellness DECEMBER 2022 VOLUME 4

IT'S ALL ABOUT THE PATIENTS

In 2022, we prioritized patient experience and NPS scores across all PartnerCare facilities. We are proud of the progress everyone has made with these efforts. The image below highlights our huge accomplishments in this area. We look forward to more growth in 2023!

DECEMBER 2022 VOLUME 4

GOODBYE,

2022....WITH GRATITUDE

WHAT ARE YOU GRATEFUL FOR IN 2022?

I am grateful for two daughters serving in education and a son that serves our country I am grateful for a wife that poured her heart and soul into these kids. I am grateful for the smiles I get to see from my grandkids when I see them. That is pure, innocent joy.

Rodeny Bandy, CIO PartnerCare

I am thankful for my family for being accepting of my goofy self. The love of beautiful friendships. Finally, I’m thankful for the joy my work brings me after doing what I do for as long as I’ve been doing it!

& Pain Center

I am grateful that I was given the opportunity to work for such a wonderful team. I Love my job of getting to go out and share the Partner Care and Midsouth Pain story every day ! Also very thankful for my precious family. I am very blessed

MidSouth Pain Treatment Center

I am grateful for my family and the new opportunities. I am thankful for all the new relationships at Partnercare/Axis.

Director of Community Relations Axis Spine & Pain Center

I am thankful for the new people I'm meeting on this journey. I am incredibly thankful for my husband, family and friends. So much to be grateful for Amy Tipton, COO PartnerCare

I am thankful for the amazing opportunities each day with PartnerCare & MidSouth teams!

And to be apart of such an amazing marketing team of folks who support and encourage one another!

Director of Community Relations MidSouth Pain Treatment Center

DECEMBER 2022 VOLUME 4

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