Helping Hands In Times Of Need 2010 Community Report
Directorâ€™s Letter Bob Suver, Director
First, I would like to acknowledge and give appreciation to the staff of this agency. Without their experience, insight, adaptability and cooperation, getting through 2010 would have been much more painful and we would not be as well positioned for the future. While staff has been reduced by 33 percent from only a couple of years ago, the volume of work they must deal with has grown in all areasâ€”some over 60 percent. One of every four residents are engaged in our programs and services. Onethird of those seeking assistance are new to the system, and 75 percent of those we serve are children, seniors or disabled individuals. The way business is conducted has been modified. These modifications have come from dropping outdated requirements and approaches and utilizing all aspects of the technological tools we have available. This has resulted in fewer physical office visits, new online capabilities, shorter office visits and
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more efficient processing of information. Collaboration across our in-house programming as well as across the community and with other counties has paid dividends by getting more done with fewer resources. 2010 marked another important milestone for Job & Family Services of Clark County, specifically the Family & Children Services division. Last November, the Children Services Property Tax Levy went before county voters. The levy (dating back to the 1940s) was the longest running countywide levy without asking for an increase, and was passed by an approval rate of 59 percent! This passage and the 10-year term that comes with it provides much needed stability and will ensure better overall outcomes for the community. Thank you Clark County citizens for your continuing support.
Director, Robert B. Suver
Helping Make Life Better Throughout Clark County Ohio Rolls Out Online Benefit Application
n November 2010, Ohio rolled out its Online Benefit Application System, which is a new web-based tool that allows Ohioans to apply online for food assistance, cash assistance and Medicaid. The tool can be accessed through any web connection by simply logging into: ODJFSBenefits.ohio.gov. Participants may also use this tool to report changes to their cases. Once an online application is completed or a case change is reported, it will be forwarded to Job & Family Services for processing. The individual will receive a confirmation number and an email acknowledging receipt
by the county. A follow-up telephone call or letter will then be received to verify the information submitted and to possibly schedule an interview. Filing an application or reporting a change online is a great convenience. Customers can now save on transportation and child care expenses and possible lost wages because they no longer need to come to the agency office to complete many benefits-related forms or changes. Job & Family Services is excited to offer this option to customers, which is another way we are putting the people of Clark County in touch with the resources they need.
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Where Job Seekers and Employers Find A Successful Future together We help people find and keep the right jobs and employers find and keep the right people. According to the National Bureau of Economic Research (NBER), the recession that began in December 2007 officially ended in June 2009. However, Clark County, like many counties throughout Ohio, continued to feel the one-two
Code Blueâ€™s new jobs
punch well into 2010. The average unemployment rate for Clark County and
Code Blue, a division of Insurance Claims Management (ICM) headquartered in Eau Claire, WI, finalized plans to open a $3.2 million command center in downtown Springfield creating 300 jobs within the next five years. The WorkPlus One-Stop Center served as the central point for recruitment and prescreening of potential candidates.
Springfield remained in the double digits. Clark County reported a 10.4% unemployment rate compared to 10.2% in 2009, while Springfield hovered around 10.9% compared to 10.6% in 2009. WorkPlus Employment Status for 2010
Employed 89% 4 | Annual Report 2010
Despite high unemployment rates, doom and gloom and unprecedented times, there were many successes to be celebrated. The report for Workforce Development offers performance highlights of 2010, a snapshot of One-Stop services and success stories from 42,704 Services Accessed
the One-Stop staff and partners, job seekers and community employers. A record number of adult and dislocated workers were served by the WorkPlus One-Stop staff and partners in 2010.
5,000 4,500 4,000
36,881 Total Number of Visits 18,179 Registered Job Seekers
3,500 3,000 2,500 2,000 1,500
# Services Accessed # Visits # Registered Job Seekers
1,000 500 0 Ja
One-Stop Workshops Workshops offered at WorkPlus are informative and interactive. Topics include career counseling, guidance, skills assessment, job matching services, skills training, basic computer skills, employment assistance and support. Workshops are facilitated by our One-Stop Partners: Jobs and More Christian Ministries, OIC of Clark County and the Ohio Department of Job and Family Services, Workforce Development.
569 Attended Resume/Application Workshop 6,420 Participated in Self-paced Computer Lab 98 Transitional workers graduated from Rise Above. Rise Above is a successful program that began in 2007 and received a One-Stop Best Practice distinction award in 2009. This Best Practice program was made possible through WIA funding.
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Success Stories The Right Match for Success In April 2010, Larry Phillips, franchise owner of Sempro Ductz, posted a job order with the WorkPlus One-Stop Center. He asked Barb Carpenter, recruiter for WorkPlus, to find him a good candidate. Through the pre-screening process, Barb presented Rick Jones as a candidate. Rick was a graduate of the Rise Above program and had also improved his computer skills using the WorkPlus self-paced computer lab. As a dislocated worker, Rick qualified for the Ohio Learning Account, a special on-the-job training grant funded through the American Reinvestment Recovery Act (ARRA). “The OJT program has been wonderful! It has enabled me to send Rick for extensive training that has allowed us to grow our business,” said Phillips. Rick Jones stated, “I am very happy with my new career at Ductz and also with the services at WorkPlus. WorkPlus became my family. They welcome you and help you identify your barriers so you can move forward and become successful.”
WorkPlus One-Stop Staff and Partners Earn Global Career Development Facilitator Certification
“We are very grateful to the WorkPlus One-Stop Center for their help in identifying and screening qualified applicants for our executive position in Clark County. The staff has been wonderful to work with and assisted us in the hiring process every step of the way. The training funding provided made it possible for us to hire a full-time professional for this job vacancy. The employee we hired is knowledgeable and produces great results for Scouts, leaders and the community at large. Thank you for your excellent service.” Jim Nolan, Scout Executive/CEO Boy Scouts of America
“We are able to help customers focus on the skills they already have and place more importance on showcasing those skills and transferring them to fit the needs of new employers. The benefit to us and to our customers is priceless!” Jo Hill, Employment Specialist WorkPlus Workforce Development Back row, from left: Mark Sturgeon (Jobs & More), Andrea Chave (OIC), Jo Hill (WorkPlus), Barbara Carpenter (WorkPlus), Jennifer Light (WorkPlus), Dillon Charney (WorkPlus) Front row, from left: Lehan Peters (WorkPlus), Bea Smith (Jobs & More), Jack Decker (WorkPlus)
The workforce development team at Clark County Job & Family Services WorkPlus One-Stop Center received their Global Career Development Facilitator (GCDF) credential from the National Career Development Association after completing 120 hours of training with Carol Wargo, CWDO, CDF, facilitator.
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WorkPlus Leads Recruitment for New Springfield Employer Code Blue, a Wisconsin-based insurance claims management company expanded its operation in Springfield in May 2010, promising to fill 300 jobs over the course of three years. To fill the new positions, which include executive management, trainers, claims specialists and support staff, Code Blue teamed up with WorkPlus and Clark State Community College to recruit and train new workers.
Paul Gross, CEO of Code Blue, told newspapers, “If we interview people who are the right match for our organization and if they successfully take the training at Clark State, then we will guarantee them employment. The reason we decided to do that is because if you’re one of the underemployed folks, you can’t risk going through the training and not getting a job.” Lehan Peters, Deputy Director of Workforce Development, and Lisa Dunn, Program Manager for Clark State, spent a week at Code Blue’s flood house in Eau Claire, learning firsthand what Gross talked about. Their eagerness to learn made Gross even more confident about the bright future for Code Blue in Springfield. Gross said, “WorkPlus and Clark State rolled up their sleeves and became deeply engaged with our work. They have been fantastic to work with throughout the entire process!”
WorkPlus handled the skills assessments, including typing skills and personality and computer literacy assessments, as well as pre-screening interviews for Code Blue. Clark State funded web-based customer simulation assessments and provided customized training unique to the customer service and insurance industries. With the help of WorkPlus, the first wave of hiring resulted in 15 new hires for Code Blue. A combination of Workforce Investment Funds, stimulus funds and Ohio Learning Accounts were used to underwrite the cost of classroom and on-the-job training, preparing a total of 39 individuals in 2010. The initial cost of training was about $5,800 for those who needed the entire curriculum. That cost was later reduced as a result of Clark State’s efforts to build a flood house, which is now used to train claims specialists.
She Never Lost Hope Hope was laid off from Visteon in December 2009, where she worked in human resources. She heard about the services and training available through WorkPlus at a Rapid Response session she attended before her layoff. With WorkPlus staff recommendations, she utilized Workforce Investment Act (WIA) funds to obtain her Professional Human Resources certification. After training, she was connected with Code Blue and eventually was hired as the company’s recruiter. “The WorkPlus staff were all very helpful with my career transition and assisted me in planning what steps I should take,” said Hope. In her new position, she has worked closely with WorkPlus to help recruit over 100 new employees for Code Blue.
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Learning Opportunities Center Gives Students a Second Chance The Learning Opportunities Center (LOC) is an alternative high school, operated by OIC of Clark County. Since 2001, LOC has provided a unique, individualized learning environment for students who need to catch up in credits. LOC educational partners include: the Job & Family Services of Clark County WIA youth program, Springfield City and Clark County high schools, the Turner Foundation and the Union Club. As an alternative educational provider, LOC implements innovative training methods and introduces students to real-world skills that help graduates make a living, with or without higher education. It is our hope that our help will enable some of our most disadvantaged students to escape the trap of generational poverty.
Kiara Found Success at LOC Kiara Feaster enrolled at LOC in the fall of 2009. She was a Springfield High School student and had not been successful due to the large class sizes, along with bad peer influences. Just three months before enrolling in LOC, Kiara had a baby boy, and the maternity leave only added to her stress of being behind in credits and in danger of not graduating on time. At the beginning of her senior year of high school, she only had 13.75 credits. Kiara decided to apply to the LOC program and was accepted. When she first started at the school, she was extremely loud and disruptive. She was constantly being sent out of classes for being disrespectful and using foul language. Eventually she realized that the staff cares about the students and that LOC is different from other schools. She became a leader in the school, and after five months at LOC, she only has one-half of a credit left to obtain before she can achieve her diploma.
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Learning to Love School Russell Streeter came to LOC from Springfield High School in October 2009 with just 3.75 credits. He was referred to LOC through the court system, because he habitually skipped school. At LOC, Russell started to blossom in school. Though he still continued to try and leave school early, the teachers noticed a slight change in his attitude. Instead of getting upset with him when he asked to leave early, the teachers would joke with him. It became a joke with Russell as well, and he began asking to leave with a smile on his face, knowing that the teachers would say no. He started doing his work, and realized that the longer he procrastinated, the longer it would take him. The school counselor told him that if he put as much work into doing his schoolwork as he did trying to get out of it, heâ€™d fly through his classes. He finally listened! Russell now has 19 credits and has just one more history class to complete before he can receive his diploma.
Helping Families and Individuals Through Challenging Times The public assistance programs and supportive services provided by Job & Family Services of Clark County continue to be an integral part of the lives of county residents living at or near the poverty level. Recent trends continued in 2010 with an increasing number of families receiving cash assistance through Ohio Works First (OWF), and families and individuals receiving food assistance benefits and health care through Medicaid.
Food Assistance The Food Assistance program is designed to raise nutritional levels to safeguard the health and wellbeing of individuals in low-income households. Over the past year, Clark County has seen a 13% increase in the number of individuals receiving Food Assistance benefits.
2010 was a very busy yet exciting year for the BenefitsPlus division. The Case Banking approach to case management was in full swing. The division started conducting telephone interviews with elderly and disabled customers. It moved to an automated system for the Child Care program, and rolled out the Online Benefits Application system, which allows customers to apply for benefits electronically.
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Key facts for 2010 include:
• In December 2010, the number of county residents receiving food assistance
• Benefits of more than $268 million were issued for Clark County residents in the
benefits reached an all-time high—over 27,000 people.
form of cash, food assistance and medical payments. Of this amount, over $217
• Prevention, Retention and Contingency
million was paid on behalf of Medicaid
(PRC) benefits of more than $244,000 were
recipients for health care.
issued to just over 550 families to meet urgent needs such as rent and utilities,
• By the end of 2010, more than 32,000 Clark County residents were receiving health care
which if left unattended, could result in the family requiring public assistance.
coverage through Medicaid. This totals over 23% of the entire population of the county.
• In 2010 families received child care services that totaled $5,213,510.
Success Story BenefitsPlus Opened the Door to Education for Brooke Brooke was determined to be the first in her family to graduate from college. Her goal was to work in a career that would support her and her two young sons. She sought help from BenefitsPlus to supplement her income, child care and food expenses and to provide medical coverage while she attended Clark State Community College to study nursing. She also received school funding from the Workforce Investment Act (WIA) program through WorkPlus. Brooke is grateful for all the help she has received through BenefitsPlus. Without these support services, she wouldn’t have been able to reach her goal. Through the help of BenefitsPlus, Brooke graduated from the LPN program and plans to continue her education in pursuit of her RN degree. 10 | Annual Report 2010
Bringing Families Together For A Happy, Healthy Future 2010 was a full and productive year for Family & Children Services of Clark County (FCSCC). First and foremost we want to thank the Clark County community for passing the Children Services replacement levy last November. The levy support will ensure continuation of services that support and maintain safety and permanency for all Clark County children. The FCSCC Division strives to keep children with their families in their own
Clark County Voted Yes on 6 The Children Services replacement levy passed in November 2010 and allows Clark County Family & Children Services to continue providing important services and protection for local children and older adults.
homes, neighborhoods and communities as research has shown that children who are placed out of their homes have worse outcomes than non-placement children when they reach adulthood. To that end, FCSCC has been part of several local and statewide initiatives that promote engaging with families differently to achieve better outcomes for children. FCSCC was an initial pilot county for Differential Response (DR), formerly referred to as Alternative Response, which is a service model for case workers to partner with parents to solve problems in a strength-based, supportive manner. Clark County is currently leading a six-county program evaluation project on the short- and
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long-term benefits of DR. In 2010, FCSCC
In August of 2010, FCSCC held its second
monitored 178 families for DR assessment
annual Summer Sky event to promote
adoption and foster care through a family fun festival for the entire community. Participants
Another significant initiative has been the
enjoyed a variety of activities from educational
Kinship Navigator Program. Clark is one of
exhibits to games and crafts which were made
seven Ohio counties participating in this
possible thanks to help from our community
program that provides information, referral,
partners: The Heritage Center, Springboard
follow-up and supportive services to relative
Marketing, Center City Association, Avetec,
caregivers that assist in keeping children with
Arts Infusion Campus, Clark County Public
extended family, thus diverting them from
Library, Clark State Performing Arts Center/
more costly and less effective out-of-home
Project Jericho, the George Rogers Clark
placement. In 2010, FCSCC provided kinship
Heritage Association and Security
services to 53 children. In total, FCSCC had
1,102 active cases in 2010 with only 187 children served in out-of-home placements.
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Summer Sky Offers a Day of Free Fun for Families Hundreds of local children and their families enjoyed activities and games at Summer Sky on Saturday, August 21, 2010, near the Heritage Center in downtown Springfield. The outdoor festival was sponsored by Family & Children Services of Clark County, provided free of charge in partnership with a number of local organizations. Inflatable moonwalks, face painting, juggling performances by comedy juggler and ventriloquist Mike Hemmelgarn, crafts, live music, drawings for prizes and carnival games entertained kids during the Saturday afternoon event. The Boonshoft Museum of Discovery’s animal exhibit allowed kids to meet some amazing creatures, and children and adults alike squirmed when the “Bugman” from Bugman Educational Entoprises brought out for a visit his extensive collection of insects and a giant tarantula. When a brief afternoon shower started to sprinkle on the outdoor event, families stepped inside the Heritage Center to get an up-close look at live birds from the Glen Helen Raptor Center.
Moonwalks, carnival games and crafts were just a few of the fun activities kids and families enjoyed.
Children crowded around the animal exhibits at Summer Sky to get a peek at some amazing creatures.
“Our annual Summer Sky event represents an opportunity for the agency to promote positive family interaction. Families can spend time together and enjoy some free summertime fun,” said Bob Suver, Director of Job & Family Services of Clark County. “At the Family & Children Services booth, we shared information about foster care and adoption opportunities for local kids who need stable homes.” Community event partners included the Heritage Center, Center City Association, Avetec, Clark County Public Library, Clark State Performing Arts Center & Project Jericho, George Rogers Clark Heritage Association and Security National Bank.
Family & Children Services staff shared free balloons and information about foster care and adoption opportunities during Summer Sky.
Making Life Better For Families.
Success Stories Together Again Courtney, age 13, was the oldest of six. She and all of her siblings entered foster care three years ago when their birth parents could no longer provide a safe and stable home for them. The youngest children were soon adopted. The remaining two boys, James and Timothy, were kept together, but Courtney was placed in a third foster home by herself, even though she did not want to be separated from her brothers. When the foster parents for James and Timothy began working toward permanently adopting the boys, they decided that they would also like to adopt Courtney to maintain their family as much as possible. In August, the adoption for all three siblings was finalized. Courtney is happy in her new home and is very grateful to be back in a loving family with her little brothers again.
Turning Over a New Leaf Tracy was arrested and placed in jail on multiple charges of child endangering, due to her extensive drug use. As a result, her children were placed in foster care. Realizing what she had lost, Tracy was determined to get clean. She began treatment at the Family Dependency Treatment Court (FDTC). Because of Tracy’s history of alcohol and drug addiction, it was doubtful that her children would ever be able to safely return home to her. However, Tracy faithfully went to the Women’s Recovery Center in Xenia, Ohio, and successfully graduated three months later from the intensive program. During that time, Tracy maintained a consistent visitation schedule with her three children, attended groups and 12 Step meetings daily and was compliant with all FDTC requests and expectations. It was clear that Tracy had a desire to parent her children while remaining clean and sober, and after over a year of treatment, she was awarded custody of her two youngest children.
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A Helping Hand for Daisy Daisy, age 86, was living in terrible conditions. She had stockpiled and accumulated so much in her apartment that the place soon became infested with insects. Daisy’s landlord was unable to exterminate the roaches and fleas in the building, and soon, every other tenant moved out because of the property’s deteriorating conditions. But Daisy refused to cooperate with the landlord, who finally began the process of evicting her. Adult Protective Services (APS) was called because of concerns that Daisy could not safely live independently. APS visited her home and worked with a physician to have Daisy’s abilities evaluated. The physician found that Daisy was unable to take her medications correctly, pay her bills or properly care for herself. A judge appointed an emergency guardian, and Daisy was placed into a local care facility. Now Daisy is benefiting from having a stable and clean living environment, and she is no longer exhibiting her previous hoarding behaviors. With the help of APS, she now receives a balanced diet, daily hygiene and proper medical treatment.
Making The Process of Supporting Children More Effective and Efficient During 2010, Child Support Services of Clark County (CSSCC) completed the first full year of implementing a new approach to case management. With staff reductions and limited resources, the division was challenged with finding new ways to meet the needs of customers. Through a process referred to as “case stratification,” cases were reorganized based upon the non-custodial parent having one case or multiple cases. Separate teams were assigned to handle the
We’re Here to Help Child Support is focusing on services that best help our customers in tough economic times. Despite staff reductions of nearly 50%, review and adjustments of child support orders have been conducted more than ever before. Monies collected for families also show an increase. We are here to work with individuals and families to care for their children.
singles caseload and the multiples caseload. This permits CSSCC to focus on cases in a more holistic manner and group similar cases together. Changes in the 2010 caseload makeup were seen that support the benefits of this approach. In January 2010, there were 18,443 open cases. By December, this number had dropped slightly to 18,421. However, the number of closed cases in December rose to 26,733 from the January total of 24,614. Not only did the active cases drop, but cases no longer needing services increased. Similar
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positive trends were also seen in the number
of the cases that contributed to total
of cases only owing past-due support. These
collected payments have remained regular
factors, in addition to an increased review of
payers of child support.
orders, resulted in a $1 million decrease in the amount of child support owed.
Many of the individuals who do not pay have significant barriers that keep them from
While typically viewed as a â€œlast attemptâ€? to
successful employment. In addition to legal
gain compliance with the court order, CSSCC
enforcement measures, CSSCC staff work
has found that for some individuals the
daily with individuals to link them up with
threat of jail provides the needed motivation.
agency and community services to remove
Through the help of CSSCC, $77,750.00 was
those barriers so that they can provide regular
collected when individuals made payments in
support for their children.
return for an early release from jail or to avoid a jail sentence for failure to pay child support.
Goals for the coming year include continuing
The primary goal, however, is to achieve
with CSSCC forms automation and developing
consistent payments for the children. Several
additional electronic workflows so fewer staff can manage cases even more effectively.
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Partnering for Stronger Families Parents As Partners (PAP) helps parents— whether they live together or apart— understand the importance of working together to care for their children. In addition, the program links parents to educational, health and vocational services they may need. The program consists of one-on-one or group sessions guided by a trained facilitator. Each session lasts about 60 to 90 minutes. Topics covered by PAP Programs include: Family background & relationships • How our upbringing affects adult relationships and how we parent our children • Looking for the good in each other and in ourselves Communication skills • How children learn to communicate by watching their parents • Expressing thoughts, ideas and feelings, and how those things affect our relationships
Problem-solving and conflict resolution • How conflict breaks down relationships • How positive reinforcement builds emotional well-being • The value of involved parents • Why children with involved parents are more successful in school and careers • Why children with involved parents are more likely to avoid unhealthy behaviors Financial responsibility • Examining the cost of raising a child • Tracking finances Your future • Evaluating choices • Learning to manage outcomes • Commitment • Developing healthy relationships • Understanding the importance of involvement Learn more about the PAP program that we provide to families of Clark County by calling 937-327-3622 or 937-327-3626.
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Success Stories Becoming a Stable Support for His Family When one dad realized he would never be able to consistently make child support payments with unstable employment, Child Support Services of Clark County (CSSCC) stepped in to help. The father had a felony background and drug and alcohol problems, which made it difficult for him to achieve stable employment. Desiring to conquer these problems and do the right thing, he went to alcohol rehab on the recommendation of CSSCC. His case manager also helped him get involved with an ex-offenders program, and he started working through a temporary agency. Now, instead of making intermittent payments with cash made at odd jobs, stable employment allows this dad to make regular child support payments.
Parents Partner for Their Childrenâ€™s Wellbeing When a couple encountered relationship problems and determined they could no longer live together, they got involved with the Parents As Partners program of CSSCC.
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Parents As Partners emphasizes the need for couples to work together to maintain stability and consistency for their young children. Through the program, this couple gained an understanding of the importance of child support to ensure children are provided for. When the couple separated, the father voluntarily came to the offices of CSSCC to immediately establish an order for child support. Not only is he a regular payer of child support, but he remains very involved with his children.
Standing Up for Kids When CSSCC was made aware of a non-custodial mom who had not made a single child support payment in four years, the division stepped in to assist. Working closely with the father, CSSCC was able to determine that the mother had substantial funds on deposit in a bank. By going through the necessary channels, case managers were able to obtain a child support payment of more than $20,000 of owed funds, an example of the dedication of CSSCC staff to secure payments for the children of Clark County.
Milestone Employee Recognition 30 Years Cheryl Steinmetz 25 Years Vicki Taylor Roberts 20 Years Deborah Wilson • Karol Boyer • Pamela Davis • Karen Barnhart • Wendy Holt 15 Years Michelle Bender • Hope Smiddy • Linda O’Brien • Marilyn Castle • Edith Vince • Stacie Petticrew • Barbara Yerian • Kimberly Dysert • Sandra Miller
Sources of Revenue for 2010 Expenditures From the Following Sources
2010 Summary Of Revenue Sources Federal State Local Children Services Levy Local Government Funding Miscellaneous & Third Party
77.3% 20.1% 1.1% 0.3% 1.2% 100.0%
2010 Expenditures for Selected Services Job & Family Services of Clark County Administration and Operations $4,190,842 Case Management (all divisions) $10,580,325 Contracted Services $4,032,992 Disability Assistance Program $517,862 Food Assistance Program $43,266,707 Juvenile Court Placement Agreement $1,117,649 Medicaid Benefits $217,608,747 Cash Assistance to Families $7,401,100 One-Time Emergency Assistance to Families $674,725 Out-of-Home Placement Costs $3,637,707 Subsidized Child Care Benefits to Families $5,284,169 Workforce Development $2,450,012 RidesPlus Transportation Assistance $1,178,318 TOTAL $301,941,156
1.4% 3.5% 1.3% 0.2% 14.3% 0.4% 72% 2.5% 0.2% 1.2% 1.8% 0.8% 0.4%
10 Years Anika Berry • Elizabeth Moore • Kristie Heckman • Jerome Kynard • Sarah Lemmon • Sharon Blair • Lynn Noble • Margaret Walling • Denise Alexander • Robert Cleelan • Sandra Mendenhall • Jean Chepp • Tondalaya Hendricks • Mark Cole • • Latwana Timmons 5 Years Karen Slattery • Lehan Peters • Africa Oliver • Diana Foster
Job & Family Services of Clark County is an equal opportunity provider and employer.
1345 Lagonda Ave. Springfield, OH 45503 | P.O. Box 967A Springfield, OH 45501-1037 | T: 937.327.1700 | www.clarkdjfs.org