SHANTI MAURICE STANDARD OPERATING PROCEDURE
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REF: SPA COV 8
03-06-2020
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Creation Date
DEPARTMENT
SPA
Version No
PERSON RESPONSIBLE
SPA MANAGER
Version Date
A
1.0 Objectives To ensure the therapist applies the correct protocol for Spa Treatments from the beginning to the end To esure that the guest feels as safe, comfortable and enjoys his spa experience despite new sanitary measures
2.0 Responsibilities Therapist Responsible to implement all the procedures in the day-to-day operations Assistant Spa Manager Support the Therapist in the daily process Responsible of control and monitoring of procedure Spa Manager Responsible for the overall implementation of procedures
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SPA MANAGER
Approved by:
Signature:
This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Page: 5 \10
REF: SPA COV8
3.0 Spa Treatments Features
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SPA MANAGER
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This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Page: 6 \10
REF: SPA COV8
4.0 Preliminaries (Before Treatment)
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SPA MANAGER
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This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Prepared by:
SPA MANAGER
Approved by:
Page: 7 \10
REF: SPA COV8
Signature:
This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Page: 8 \10
REF: SPA COV8
5.0 During the Treatment
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SPA MANAGER
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This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Page: 9 \10
REF: SPA COV8
6.0 After the Treatment
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SPA MANAGER
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This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission
TITLE
SPA TREATMENT JOURNEY PROCEDURE
Page: 10 \10
REF: SPA COV8
7.0 Distribution General Manager Resident Manager Spa Manager Spa Staff Members
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SPA MANAGER
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Signature:
This document belongs to Shanti Maurice and may not be reproduced or transmitted without management permission