HAN I MA
ICE
Standard Operating Procedures HOUSEKEEPING DEPARTMENT Cleaning he Hammam Proced re
Re ba ed e e a ced a a a da d a df ea e dea f COVID 19.
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2020 E
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8
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SHANTI MAURICE STANDARD OPERATING PROCEDURE
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TITLE
CLEANING THE HAMMAM PROCEDURE
Creation Date
DEPARTMENT
HOUSEKEEPING
Version No
PERSON RESPONSIBLE
EXECUTIVE HOUSEKEEPER
Version Date
REF: HK COV 8 08-08-2020
A
1.0 Definitions To ensure that the Hammam is clean, sanitised and tidy for guests.
2.0 Responsibilities Spa Area Cleaner Responsible to observe all the procedures in the day-to-day operations of cleaning the Hammam. Public Area Supervisor Supports the Spa Area Cleaner in the daily process Responsible of control and monitoring of procedure Executive Housekeeper Responsible for the overall implementation of procedures
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
3.0 PERSONAL PROTECTIVE EQUIPMENT 3.1
Use of Gloves
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3.2
CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
Use of Mask
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3.3
CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
Use of Disposable Gown
3.1.1 Wear gown or apron to protect skin or trunk and to prevent soiling of clothing during procedures that are likely to generate splashes or sprays of blood, body fluids, secretions, or excretions. Remove soiled gown as promptly as possible and perform hand hygiene to avoid transfer of microorganisms to other people or environments
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
4.0 Enhanced Cleaning Standard 4.1.1 Product Technical Sheet
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
5.0 CLEANING PROCESS 5.1.1 Process Flow Put the towels and mats in laundry bags and securely close it
Remove any dirty / wet towel and bath mat
Remove any spider web / dust / stain
Clean wall lamps and wall surface
Clean remaining surfaces of the room
Rinse all interior surfaces
Clean window pane
Clean glass door
Sanitise all surfaces
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
Key Features:
LOW
Low risk of contamination
MEDIUM
Medium risk of contamination
HIGH
High risk of contamination
Involves the use of cleaning product(s) Refer to Product Technical Sheet \ 5.1.2 Cleaning and Sanitising Frequency The Hammam must be cleaned and disinfected after every guestÂśs use. The Hammam must be thoroughly disinfected with appropriate solutions every evening after 08:00 p.m (closing time).
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
5.1.3 Cleaning the Hammam Process
Remove any dirty / wet towels & bath mats.
Put them carefully and gently in designated laundry bags and securely tie the bag.
Remove any spider web / dust / stain found on the ceilling, using a brush / feather duster.
Clean all surfaces of the interior of the room (including ceiling, surrounding walls and floor) using product and warm water. Leave the product for a contact time of 5 minutes. Scrub with an abrasive fibre.
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
Rinse all surfaces (except the ceiling) with cold tap water & dry with microfiber cloth
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CLEANING THE HAMMAM PROCEDURE
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REF: HK COV 8
Clean all window frames with disposable wipes. Clean windowpanes with window cleaner solution and squeegee.
Clean interior and exterior of glass door using product and warm water. Leave the product for a contact time of 5 minutes. Wipe with clean cloth. Dry out with window squeegee.
Sanitise all touchable surfaces with sanitizer and disposable wipe
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CLEANING THE HAMMAM PROCEDURE
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6.0 DISTRIBUTION General Manager Resident Manager Financial Controller Head of Human Resources Housekeeping Executive
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