Business Centre and Offices Cleaning Frequency
Hand contact Surfaces
Guest hand hygiene
Staff hand hygiene
Frequency
Frequency
Frequency
Outbreak Risk Every 4 hours during the day Normal Risk Disinfect daily
Outbreak Risk Upon Entering / Leaving Normal Risk
Outbreak Risk Every hour during Service
N/A
Normal Risk Twice per shift
Key Touch Points in Business Centre and Offices
A Guest Room Cleaning Frequency
Disinfect hand contact surfaces
Bathroom floor
Frequency
Frequency
Frequency
Frequency
Outbreak Risk Daily
Outbreak Risk Daily
Outbreak Risk Four times per room
Outbreak Risk
Normal Risk Daily
Normal Risk Daily
Normal Risk Twice per room
Normal Risk Normal practice
Staff hand hygiene
Fabric handling
Bogged in room, PPE used
Key Touch Points in Guests' Room
Hotel Entrance - Public Areas Cleaning Frequency
Disinfect hand contact surfaces
Outside Seating
Frequency
Frequency
Outbreak Risk Every 1 hour during the day
Outbreak Risk Every 1 hour during the day
Normal Risk Disinfect Daily
Normal Risk Disinfect Daily
Key Touch Points in Hotel Entrance - Public Areas
Kitchen Cleaning Frequency
Hand contact Surfaces
Deep Cleaning
Staff hand hygiene
Frequency
Frequency
Frequency
Outbreak Risk Every 4 hours during the day Normal Risk Disinfect daily
Outbreak Risk Twice per week
Outbreak Risk Every hour during Service
Normal Risk
Normal Risk Twice per Service
Each Week
Key Touch Points in Business Centre and Offices
Public Restrooms Cleaning Frequency
Fabric Handling
Laundry carts and Work surfaces
Frequency
Frequency
Outbreak Risk Employees wear PPE
Outbreak Risk Disinfect every 4 hours
Normal Risk Normal Practice
Normal Risk Disinfect Daily
Key Touch Points in Public Restrooms
Pool and Whirlpool Cleaning Frequency
Table, Chair Disinfection
Guest hand hygiene
Staff hand hygiene
Towel Handling
Frequency
Frequency
Frequency
Frequency
Outbreak Risk Every 4 hours during the day Normal Risk Disinfect daily
Outbreak Risk Upon Entering / Leaving Normal Risk
Outbreak Risk Every hour during Service
Outbreak Risk Hand hygiene twice and laundry bagged Normal Risk Hand hygiene twice
N/A
Normal Risk Disinfect daily
Key Touch Points in Pool and Whirlpool
Public Restrooms Cleaning Frequency
Disinfect hand contact surfaces
Staff Hand Hygiene
Frequency
Frequency
Outbreak Risk Every 1 hour during the day
Outbreak Risk Four times per bathroom
Normal Risk Disinfect Daily
Normal Risk Twice per Bathroom
Key Touch Points in Public Restrooms
Reception Cleaning Frequency
Disinfect hand contact surfaces
Staff hand hygiene
Guest hand hygiene
Frequency
Frequency
Frequency
Outbreak Risk Every 4 hours
Outbreak Risk Between guests
Outbreak Risk Request per contact
Normal Risk Daily
Normal Risk Twice / Shift
Normal Risk N/A
High Touch Points at Reception
Restaurants, Bars and Buffet Areas Cleaning Frequency
Disinfect hand contact surfaces
Frequency
Guest hand hygiene
Frequency
Staff hand hygiene
Guests' Tables
Frequency
Frequency
Outbreak Risk Outbreak Risk Every hour during Service Upon Seating
Outbreak Risk Every hour during Service
Outbreak Risk Sanitised between Guests
Normal Risk Daily
Normal Risk Twice per shift
Normal Risk Sanitised Daily
Normal Risk N/A
Key Touch Points in Restaurants, Bars and Buffet Areas
Fitness Centre and Spa Cleaning Frequency
Equipment Disinfection
Guest hand hygiene
Frequency Outbreak Risk After every use of guest General Cleaning each hour Normal Risk Disinfect daily
Staff hand hygiene
Towel Handling
Frequency
Frequency
Frequency
Outbreak Risk Upon Entering / Leaving Normal Risk
Outbreak Risk Every hour during Service
Outbreak Risk Hand hygiene twice and laundry bagged Normal Risk Hand hygiene twice
N/A
Normal Risk Disinfect daily
Key Touch Points in Fitness Centre and Spa