OM Update
July - 2013
Fantastic Facts from your Fabulous Customer Service Folks Jessica’s new bundle! Castro’s Corner
Jack in the Box
The difference between stupidity and genius is that genius has its limits. - Albert Einstein P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com
Fantastic Facts from your Fabulous Customer Service Folks Coming soon to a PC and smart device near you. The exclusive‌
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Secure Available 24/7 from any browser Role-based content Free for our customers
‌Stay Tuned! P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com
Fantastic Facts from your Fabulous Customer Service Folks Inside The OM Updater you will find your order’s status by name or order number. You’ll find out if we have a 32x34x4 Salisbury Pink memorial for your new customer. Everything you have always wanted to know about OM’s granite memorial underworld will be revealed. The OM Updater is designed to delineate between those that will and those that won’t see pricing. Best of all you have control. The OM Updater is better than sliced bread, better than Woodstock, better than an Iphone, or the S4!! Oh wait, you’ll be able to check from them both!! The OM Updater is better than fireworks. In fact, it will cause you to light up light a bottle rocket when you discover its secret powers. So as we edge ever closer to the unveiling, your mission (should you choose to accept it) is to prepare yourself to be wowed. Prepare your peeps to be wowed, and decide who amongst you is worthy of this glimpse into OM’s granite memorial underworld.
….coming sooner than you think!!! P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com
OM Update
July - 2013 Here is John the entire month before
Here is John when he is on vacation. He is calm,
Memorial Day. Frantic, crazed and
relaxed and ready for anything.
ready to explode!
I am sure that we can all relate to this. The stress of getting everything done before Memorial Day can really take its toll; even in the months following, we stay busy and stress can be a factor. To avoid this kind of chaos, here’s what we suggest……Stay Calm, make sure to take breaks, stay calm and focused, stay calm, don’t forget to ask for help when you need it, and finally—stay calm. We hope that as the summer progresses, we all remember we are a team and our goal is to provide the best service we can for your families. Please never hesitate to give us a call for help. Our Fabulous Customer Service Folks are here to be frantic and crazed for you so you can relax while serving your family. We will find your order and make sure it is taken care of even if it means tearing apart the computer! So remember, in the words of one of our most Fabulous Customer Service Folks “don’t you worry your pretty little head”, we’ll take care of you and your families!
P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com
What you see here is a photo of the first actual OM grandbaby in the oven. Jessica “Awesome” Barton (see her business card) will be delivering us
an
Antoinette submit
Anthony
or
(please name
suggestions!!) sometime in December. We will be putting baby bump pics on our Facebook site as we go along so be sure to like our OM Facebook page and see the progress of OM’s first grandchild!!!! We’re so proud!!!!
My daughter, Jessica (aka Boots) has been on an All Star Cheer team for the past three years. Her last performance of the season was on April 6 & 7 at the Anaheim Convention Center in California and I had the privilege of being able to travel with her team and watch her perform. The name of her cheer club is Wolfpack Athletics in Gresham, OR and her team name is Kenai. They were in the Small Gym Large Junior Level 2 category and their team placed third. CONGRATULATIONS for a job well done and a lot of hard work, drama, tears, sore muscles (and did I say drama) over the past season. Her team consisted of 9-15 year old girls (she is 15). We are now gearing up for a new season in which she has been placed on a Level 2 and a Level 3 team. We are looking forward to many more hours of gym time and lots of competitions. Their big end of the year competition will be in Dallas, TX this coming season. I have been dragged kicking and screaming into being a “Cheer Mom” but have loved every minute of it, and the waiting in hard metal chairs with lots of screaming boys & girls along with parents for that very special 2 ½ minutes to see her perform is so worth it. On a side note Boots was able to meet up with her birth mother and birth father along with three half siblings in Anaheim which was the highlight of her trip. She had never met two of her half siblings and had only met one of her half-sisters about 10 years ago. They were all at her performance which made the trip even more special.
P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com
OM Update
July - 2013 Call or email our office for
information on these great products:
P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com
OM Memory Tile
What do you do when families take the ashes home? Since most of your revenue sources are being usurped by cremation here’s an idea. We have developed over the years and continue to produce 6”x6” black tiles that are lasered with name dates portrait and life elements for families to take home and place with the ashes. We call them the OM Memory Tile. Even if families choose to scatter it’s an opportunity for the family to memorialize at home and a way for you to capture a few extra dollars in the ever shrinking cremation revenue market. We can do these quickly and inexpensively and as you can see (insert photo) they look great. Families that recognize the value and affordability have ordered 10-15 of them for all members of the remaining family. With special quantity discounts ($79 for one, $250 for 5 and $350 for 10), these are an
affordable
memorialization,
way increase
to
encourage revenue
and
endear families to your facility for services. We will take the photo and the ideas
Fabulous Training Seminars Get signed up! Only 2 left for 2013!
Call or email September 18th our office to RSVP. Spaces December 11th are limited!
of imagery (college logo, etc.) and get you a proof in record time allowing you to ensure your families satisfaction. The best news it can all be done electronically! So let your sales people and your families know about OM’s Memory Tile. When you have lost everything to cremation, here’s a way to get a little back. You can also view this on our website to show families at www.Oregonmemorials.com. P.O. Box 787 | Hillsboro, OR 97123 (800) 767-7866 | Fax: (503) 640-5563 omservice@oregonmemorials.com