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CS LoxInfo Public Company Limited Annual Report 2010

Customers : Partners : Creditors : Competitors : Society :

We strive to make our customers confident and satisfied with top quality services with continual improvement at appropriate charges. We provide them reliable service information, keep good relationships, and do not disclose their information without prior permission except for information that has to be disclosed to the public by law. We are aware of the importance of partners and regard them as a critical factor in mutual building up of value to the customers. Therefore, we make relationships with groups of partner equitably for mutual business interest without breaching reputation or law. We pay attention to the importance of the creditors and strive to keep good relationships with them on the best interest of the Company. We also hold to the contract conditions committed with the creditors. We are aware of the benefits from competition toward business management and continual service quality improvement for the interest of customers. Therefore, we have policy to support and promote for free and fair trade, and have no policy to compete by means of having their information illegally and immorally. We are Thai company that is community minded and strives to be a good corporate citizen to society. Our community service can reach out across the country. We have initiated a project to provide people, including children and people in remote area, with the information on correct usage of the internet to access useful information to enable wider learning and become a knowledge-base society.

Chapter 3: Information Disclosure and Transparency

The Company values transparency and sufficient information disclosure that is embedded as a role and responsibility of the Board in disclosing accurate, complete, thorough, and timely financial, operational, and other relevant information for the shareholders and stakeholders to have timely and accurate information. The disclosure shall be made through the communication channels of the SET, SEC, and Company website at www.csloxinfo.com, and group’s website of the mother company at www.shincorp.com

Investor Relations (IR)

The Company has established the Investor Relations Unit as the representative in communicating relevant and meaningful news and information to the shareholders, investors, securities analysts, and other relevant parties. Apart from the disclosure responsibility on financial information and quarterly and yearly operating performance, as required by law, the Company also arranges press conference immediately on the next working day after information discloses are made to the SET. This is to ensure the information will reach investors, interested parties and the public on a timely and thorough basis. In 2010, we met institutional investors and retail investors for 6 times to promote good understanding to current market and operating situation and the transparency of the disclosed information, as well as to allow them to ask relevant questions. Briefing of quarterly and yearly operating performance was also arranged to the investors, analysts, and interested people as detailed below. Analyst briefing 1Q2010 Quarterly Briefing 2Q2010 Quarterly Briefing 3Q2010 Quarterly Briefing 2010 Annual Briefing

on May 14, 2010 on August 16, 2010 on November 16, 2010 on February 21, 2011


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