WINTER 2018 WETSUITS
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O’NEILL CONSISTENTLY BUILDS THE HIGHEST QUALITY WETSUITS IN A CLAIM NO OTHER WETSUIT BRAND CAN TRULY MAKE.
O’Neill’s exclusive R&D facility, staffed by full time engineering, design and prototyping teams who work closely with The World’s Best Athletes to push the limits of wetsuit technology. AREA 52 allows us to hand-build and refine multiple rounds of prototypes in the same fashion that Jack himself pioneered over sixty years ago. Extensive prototyping, fit checks and testing in the frigid waters of Northern California provides unparalleled insight when creating the best fitting, most functional wetsuits on the planet. O’Neill Wetsuits is still located in Santa Cruz, California, the birthplace of modern cold water surfing and the proving ground for materials, features and benefits that keep you in the water longer. Over 60 years and countless industry firsts later, O’Neill’s commitment to leading innovation continues stronger than ever.
60+ YEARS OF PRODUC T INNOVATION -
JACK O’NEILL WETSUIT PIONEER, WATERMAN, BOARD CHAIRMAN “It’s Always Summer On The Inside”
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russ / PSYCHOFREAK
wa r m e WARMEST
IN THE WATER
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AVAIL ABLE IN PSYCHO SERIES
OUR EXCLUSIVE TECHNOBUTTER 3 IS THE BIGGEST BREAK THROUGH IN NEOPRENE TECHNOLOGY SINCE THE INVENTION OF THE WETSUIT. TB3 EXTERIOR JERSEY
Maximum stretch hydrophobic yarns that keep you flexible and dry by shedding water for the lifetime of the suit. BUILT TO LAST.
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ENV Y FOAM RUBBER CORE
Featherlight warmth. Microscopic air-cell rubber core formula increases the insulation factor by decreasing mass. LIGHTER. WARMER.
TB3X INTERIOR JERSEY
Pre-stretched to retain its form for maximum flexibility. Snaps back to hug the body for ultimate comfort. SUPERIOR FIT.
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MENS COLDWATER
11 \
MENS COLDWATER - PSYCHOFREAK SERIES
F.U.Z.E SYSTEM WARMEST IN THE WATER. Featuring the warmest & lightest firewall ever produced with O’Neill’s Technobutter Air-Insulation Firewall, and rapid drying super stretch Technobutter 3 neoprene, this highly innovative & technical design is the best performing wetsuit available.
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TB-AIR FIREWALL Our exclusive trapped air technology creates the most advanced insulative neoprene available. Heats up faster and retains heat better, than anything else in any other wetsuit.
technobutter firewall The lightest, fastest heating, and warmest insulative liner in existence. Micro particles of air are trapped across the entire inner surface of the liner which works to stay dry and heated against the skin.
Technobutter 3 - tb3 O’Neill’s exclusive, maximum stretch, durable hydrophobic neoprene with featherlight ENVY foam rubber core. We broke our neoprene down to each layer and re-engineered each one, to reach yet another level of materials technology.
super seam weld Stitchless inner & outer silicone urethane applied to triple-glued seams. Keeps water out and warmth trapped inside.
PSYCHOFREAK FUZE 3/2MM 4959 J94 BLK/BLK/BLK:BLK
S/1,699 TB3 Neoprene W/TB-AIR Firewall Super Seam Weid XS-XXL.MS,MT.LS.XLS
MENS COLDWWATER - PSYCHOFREAK SERIES
Z.E.N SYSTEM WARMEST IN THE WATER. Featuring the warmest & lightest firewall ever produced with O’Neill’s Technobutter Air-Insulation Firewall, and rapid drying super stretch Technobutter 3 neoprene, this highly innovative & technical design is the best performing wetsuit available.
TB-AIR FIREWALL Our exclusive trapped air technology creates the most advanced insulative neoprene available. Heats up faster and retains heat better, than anything else in any other wetsuit.
technobutter firewall The lightest, fastest heating, and warmest insulative liner in existence. Micro particles of air are trapped across the entire inner surface of the liner which works to stay dry and heated against the skin.
Technobutter 3 - tb3
PSYCHOFREAK ZEN ZIP 3/2MM 4957 J94 BLK/BLK/BLK:BLK
PSYCHOFREAK ZEN ZIP 4/3MM 4958 J94 BLK/BLK/BLK:BLK
S/1,699
S/1,899
TB3 Neoprene W/TB-AIR Firewall Super Seam Weid XS-3XL.MS,MT.LS.XLS
TB3 Neoprene W/TB-AIR Firewall Super Seam Weid S,M,MT,L,XL,XXL
O’Neill’s exclusive, maximum stretch, durable hydrophobic neoprene with featherlight ENVY foam rubber core. We broke our neoprene down to each layer and re-engineered each one, to reach yet another level of materials technology.
super seam weld Stitchless inner & outer silicone urethane applied to triple-glued seams. Keeps water out and warmth trapped inside.
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THIS IS NOT A
NOT BACK ZIP
A
Cross Section
THIS IS
Z.E.N ZIP CLOSURE SYSTEM
1/ PATENTED Z.E.N. ZIP COLLAR ( U. S . Pa t e n t # 5 , 8 9 8 , 9 3 4 ) : The most imitated entry system on the market.
2/ THE BARRIER Patented construc tion that ensures water never enters the suit. T h e m o s t f l e x i b l e , w a r m , d r y, a n d u s e r - f r i e n d l y e n t r y s y s t e m available.
3/ FLOATING ZIPPER PANEL This patent-protected design features a free -floating zipper panel constructed on the back (not into the back) of the suit. T h i s c re a t e s t h e f l e x i b i l i t y a n d fe e l o f a z i p p e r l e s s s u i t w i t h t h e e a s e o f e n t r y / e x i t o f a t r a d i t i o n a l b a c k z i p.
4/ DRAIN HOLE Rear drain hole guides out any water that enters.
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MENS COLDWATER - PSYCHO 1 SERIES - FUZE
F.U.Z.E & Z.E.N THE PERFECT ALL ROUND COLDWATER SUIT Perfectly balanced design and materials technology align in a wetsuit created for high performance surfing throughout long sessions, in all kinds of cold water temperatures and conditions. Firewall liner combined with TB3 Neoprene, minimal seam design and seam weld for maximum warmth and flexibility. / 16
technobutter firewall The lightest, fastest heating, and warmest insulative liner in existence. Micro particles of air are trapped across the entire inner surface of the liner which works to stay dry and heated against the skin.
Technobutter 3 - tb3 O’Neill’s exclusive, maximum stretch, durable hydrophobic neoprene with featherlight ENVY foam rubber core. We broke our neoprene down to each layer and re-engineered each one, to reach yet another level of materials technology.
fluid seam weld Stitchless outer silicone seal applied to triple-glued seams. Keeps water out and warmth trapped inside.
minimal seam design Insane flexibility, fit & durability using a unique design which utilises larger panels and less seams.
PSYCHO 1 FUZE 3/2MM 4966 A00 BLK/BLK
S/1,299 TB3 Neoprene W/Technobutter Firewall Fluid Seam Weid XS-XXL.MS,MT,LS,XLS
MENS COLDWATER - PSYCHO 1 SERIES - FUZE
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PSYCHO 1 FUZE 3/2MM 4966 L43 BLK/SLATE
PSYCHO 1 FUZE 3/2MM 4966 B82 BLK/GRAPH
S/1,299
S/1,299
TB3 Neoprene W/Technobutter Firewall Fluid Seam Weid S,M,MT,L,XL,XXL
TB3 Neoprene W/Technobutter Firewall Fluid Seam Weid S,M,MT,L,XL,XXL
MENS COLDWATER - PSYCHO 1 SERIES - ZEN
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PSYCHO 1 ZEN ZIP 3/2MM 4964 A00 BLK/BLK
S/1,299
Rider: Juninho Urcia
TB3 Neoprene W/Technobutter Firewall Fluid Seam Weid XS-3XL.MS,MT,LS,XLS
MENS COLDWATER - PSYCHO 1 SERIES - ZEN
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PSYCHO 1 ZEN ZIP 3/2MM 4964 L43 BLK/BLK
S/1,299 TB3 Neoprene W/Technobutter Firewall Fluid Seam Weid S,M,MT,L,XL,XXL
MENS COLDWATER - SUPERFREAK SERIES (REDESIGN)
SUPERFREAK F.U.Z.E & BACK ZIP THE ALL-ROUND PERFORMER, SUPER VALUE! Now warmer than ever, the new 2018 Superfreak™ is built with super stretchy Ultraflex DS neoprene. The superfreak keeps the water out and keeps you warm. Available in hooded and also in women’s models, more freaks of nature from your friends at O’Neill. / 20
100% ULTRAFLEX DS Tried and tested, and better than ever. 100% Ultra Stretch, and super gooey for unrestricted movement and flexibility.
SUPERGRILL® LINER Our new thermal liner across SuperFreak fullsuits keeps the heat on and makes it Always Summer On The Inside.
GBS SEAMS Blind stitched and triple glued to create a watertight seam, with increased durability.
SUPERFREAK FUZE 3/2MM 4768OA A05 BLK/BLK
SUPERFREAK FUZE 4/3MM 4769OA A05 BLK/BLK
S/899
S/949
UltraFlex DS Neoprene SuperGrill Liner S-2XL.MS,MT,LS,XLS
UltraFlex DS Neoprene SuperGrill Liner S-2XL.MS,MT,LS,XLS
MENS COLDWATER - SUPERFREAK SERIES (REDESIGN)
21 \
SUPERFREAK FUZE 3/2MM 4768OA T27 BLK/GRAPH/SMK
SUPERFREAK FUZE 3/2MM 4768OA SE1 SLATE/NAVY/NAVY
SUPERFREAK FUZE 4/3MM 4769OA SE1 SLATE/NAVY/NAVY
S/899
S/899
S/949
UltraFlex DS Neoprene SuperGrill Liner S-2XL.MS,MT,LS,XLS
UltraFlex DS Neoprene SuperGrill Liner S,M,MT,L,XL,XXL
UltraFlex DS Neoprene SuperGrill Liner S,M,MT,L,XL,XXL
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3XL
SUPERFREAK BACK ZIP 3/2MM 4788OA A05 BLK/BLK/BLK
SUPERFREAK BACK ZIP 3/2MM 4788OA T27 BLK/GRAPH/SMK
S/899
S/899
UltraFlex DS Neoprene SuperGrill Liner S,3XL,MS,MT,LS,XLS
UltraFlex DS Neoprene SuperGrill Liner S,M,MT,L,XL,XXL
3XL
23 \
SUPERFREAK BACK ZIP 3/2MM 4788OA MS7 SLATE/BLK/BLK
S/899 UltraFlex DS Neoprene SuperGrill Liner S,M,MT,L,XL,XXL
Rider: Alessio Botteri
MENS COLDWATER - REACTOR SERIES
reactor EXCEPTIONAL ENTRY LEVEL VALUE! The new 2018 reactor is targeted at the multisport enthusiast that enjoys all forms of water activity. A true length back zip ensures ease of entry combined with seamless paddle zones and a durable neoprene with stretch where you need it most.
FEATURES
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• • • • • • • • • • • •
Top Sleeve/Undersleeve: FluidFlex™ Body: Fluid Foam Chest/Back: Mesh Smooth Skin Fluid Foam Knee: Krypto Knee Padz Neck: Smooth Skin Fluid Foam 30% FluidFlex™/ 70% Fluid Foam Krypto Padz: Ergonomic Knee Protection YKK Back Zip System Single Super Seal Collar: Fully Adjustable Seal Hidden Key Pocket Flatloc Stitched (Breathable Seams) Strategic Seamless Paddle Zones
REACTOR FULL 3/2MM 3798OA A05 BLK/BLK/BLK
S/499 Fluid Rex/ Ruid Foam Flatloc XS-3XL,MS,MT
MENS COLDWATER - REACTOR SERIES
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We Live In The Ocean
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WOMENS COLDWATER - SUPERFREAK SERIES
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WMS SUPERFREAK FUZE 3/2MM 4771 A05 BLK/BLK/BLK
S/899 +
UltraFlex DS Neoprene SuperGrill Liner S,M,MT,L,XL,XXL
WOMENS COLDWATER - SUPERFREAK SERIES
29 \
WMS SUPERFREAK FUZE 3/2MM 4771 AH7 BLK/OTILE/DBLUE
S/899 UltraFlex DS Neoprene SuperGrill Liner S,M,MT,L,XL,XXL
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YOUTH COLDWATER
YOUTH COLDWATER - PSYCHO 1 SERIES
31 \
YOUTH PSYCHO 1 FUZE 3/2MM 4994 SF2 SLATE/BLK/GRAPH
S/949 TB3 Neoprene W/Technobutter Firewall Fluid Seam Weid 8,10,12,14,16
YOUTH COLDWATER - SUPERFREAK SERIES
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YOUTH SUPERFREAK FUZE 3/2MM 4774OA SF7 BLK/SLATE/DAYGLO
S/699 UltraFlex DS Neoprene SuperGrill Liner 8,10,12,14,16
YOUTH COLDWATER - SUPERFREAK SERIES
33 \
YOUTH SUPERFREAK FUZE 3/2MM 4774OA SE4 GRAPH/BLK/C GREY
S/699 UltraFlex DS Neoprene SuperGrill Liner 8,10,12,14,16
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ACCESSORIES
ACCESSORIES - BOOTIES
SUPERFREAK 3MM ST BOOT 1843 002 BLACK
SUPERFREAK TROPICAL ST BOOT 4124 002 BLACK
1.5MM PSYCHO DL GLOVE 2750 002 BLACK
2MM SPORT CAP 3377 002 BLACK
S/229
S/179
S/189
S/79
Interior: UltraFlex Firewall GBS SEAMS 5-13
Ultimate Surf Root Boot Split Toe 5-13
UltraFlex DS Neoprene Tacky Grip XS,S,M,L,XL
Wind Resistant Smooth Skin Flatloc XS,S,M,L,XL
35 \
SUGGESTED WETSUIT TEMPERATURE CHART*
55°- 64°
48°-54°
40°- 47°
1mm
2mm
3/2mm 4/3mm
4/3mm 5/4mm
5/4mm 6/5mm
Below 39 ° 6/5mm 7mm
*FOR REFERENCE ONLY: The actual wetsuit required for different water temperatures will depend on many factors including body type, activity level, outside climate, etc.
SIZE
HEIGHT (IN)
WEIGHT (LB)
CHEST (IN)
WAIST (IN)
2XS
5'6" - 5'8"
115 - 130
35.5" - 36.5"
27.5" - 28.5"
XS
5'7" - 5'9"
125 - 140
36.5" - 37.5"
28.5" - 29.5"
S
5'8" - 5'10"
135 - 155
37.5" - 39"
29.5" - 31"
M
5'9" - 5'11"
155 - 170
39" - 41"
31" - 33"
L
5'10" - 6'
170 - 190
41" - 43.5"
33" - 35"
XL
5'11" - 6'1"
190 - 210
43.5" - 46"
35" - 37"
2XL
6' - 6'2"
210 - 230
46" - 48.5"
3XL
6' - 6'3"
230 - 250
4XL
6'1" - 6'4"
SIZE
115 - 130
35.5" - 36.5"
27.5" - 28.5"
XS
29" - 32"
XS
33" - 35"
XS
5'7" - 5'9"
125 - 140
36.5" - 37.5"
28.5" - 29.5"
S
33" - 36"
S
35" - 37"
SS
5'5.5" - 5'7.5"
130 - 150
37.5" - 39"
29.5" - 31"
M
37" - 40"
M
37" - 39"
S
5'8" - 5'10"
135 - 155
37.5" - 39"
29.5" - 31"
L
41" - 44"
ST
6' - 6'2"
145 - 165
37.5" - 39"
29.5" - 31"
XL
MS
5'6.5" - 5'8.5"
145 - 165
39" - 41"
31" - 33"
M
5'9" - 5'11"
155 - 170
39" - 41"
31" - 33"
L
39" - 41"
45" - 48"
XL
41" - 43"
2XL
49" - 52"
2XL
43" - 45"
3XL
53" - 56"
3XL
47.5" - 50.5"
MT
6'1" - 6'3"
160 - 180
39" - 41"
31" - 33"
SIZE
CHEST (IN)
SIZE
CHEST (IN)
LS
5'7.5" - 5'9.5"
160 - 180
41" - 43.5"
33" - 35"
4
30" - 33"
4
30" - 32"
L
5'10" - 6'
170 - 190
41" - 43.5"
33" - 35"
6
34" - 36"
6
32" - 34"
8
37" - 39"
8
34" - 36"
10
40" - 42"
10
36" - 38"
12
43" - 43"
12
38" - 40"
14 (N/A)
40" - 42" (N/A)
14
40" - 42"
16 (N/A)
42" - 44" (N/A)
16
42" - 44"
SIZE
CHEST (IN)
SIZE
CHEST (IN)
INFANT
00" - 30"
INFANT
00" - 30"
CHILD
30" - 50"
CHILD
30" - 50"
YOUTH
50" - 90"
YOUTH
50" - 90"
LT
6'2" - 6'4"
180 - 200
41" - 43.5"
33" - 35"
XLS
5'8.5" - 5'10.5"
180 - 200
43.5" - 46"
35" - 37"
XL
5'11" - 6'1"
190 - 210
43.5" - 46"
35" - 37"
XLT
6'3 - 6'5
200 - 220
43.5" - 46"
35" - 37"
2XLS
5'9.5" - 5'11.5"
200 - 220
46" - 48.5"
37"- 39"
2XL
6' - 6'2"
210 - 230
46" - 48.5"
37" - 39"
2XLT
6'4" - 6'6"
220 - 240
46" - 48.5"
37" - 39"
3XLS
5'9.5" - 5'11.5"
220 - 240
48.5" - 51"
39" - 44"
3XL
6' - 6'3"
230 - 250
48.5" - 51"
39" - 44"
6'5" - 6'7"
240 - 260
48.5" - 51"
39" - 44"
4XL
6'1" - 6'4"
250 - 270
51" - 53.5"
44" - 48"
SIZE
HEIGHT (IN)
WEIGHT (LB)
CHEST (IN)
WAIST (IN)
SIZE
NECK(IN)
HEAD (IN)
2
5'1" - 5'3"
90 - 105
30" - 32"
24.5" - 26.5"
XS
14" - 15"
19" - 21"
4
5'3" - 5'5"
100 - 115
30.5" - 32.5"
25" - 27"
S
14.5" - 15.5"
20" - 22"
37" - 39"
6S
5'2.5" - 5'4.5"
105 - 120
31.5" - 33.5"
26" - 28"
M
15" - 16"
21" - 23"
48.5" - 51"
39" - 44"
6
5'4" - 5'6"
110 - 125
31.5" - 33.5"
26" - 28"
L
15.5" - 16.5"
22" - 24"
250 - 270
51" - 53.5"
44" - 48"
8S
5'3.5" - 5'5.5"
115 - 130
32.5" - 34.5"
27" - 29"
XL
16" - 17"
23" - 25"
HEIGHT (IN)
WEIGHT (LB)
CHEST (IN)
WAIST (IN)
8
5'5" - 5'7"
120 - 135
32.5" - 34.5"
27" - 29"
2XL
16.5" - 17.5"
24" - 26"
2XS
5'3" - 5'5"
100 - 115
30.5" - 32.5"
25" - 27"
8T
5'6.5" - 5'8.5"
125 - 140
32.5" - 34.5"
27" - 29"
XS
5'4" - 5'6"
110 - 125
31.5" - 33.5"
26" - 28"
10S
5'4.5" - 5'6.5"
125 - 145
34" - 36"
29" - 30.5" SIZE
HAND LENGTH(IN)
2XS
6" - 6.5"
6.5" - 7"
XS
6.5" - 7"
7" - 7.5"
WOMENS
3XLT
5'5" - 5'7"
120 - 135
32.5" - 34.5"
27" - 29"
10
5'6" - 5'8"
130 - 150
34" - 36"
29" - 30.5"
5'6" - 5'8"
130 - 150
34" - 36"
29" - 30.5"
10T
5'7.5" - 5'9.5"
135 - 155
34" - 36"
29" - 30.5"
L
5'7" - 5'9"
140 - 160
35.5" - 37.5"
30.5" - 32"
12
5'7" - 5'9"
140 - 160
35.5" - 37.5"
30.5" - 32"
XL
5'8" - 5'10"
150 - 170
37" - 39"
31" - 33.5"
14
5'8" - 5'10"
150 - 170
37" - 39"
31" - 33.5"
2XL
5’9" - 5'11"
165 - 185
38.5" - 40.5"
33.5" - 35"
16
5'9 - 5'11"
165 - 185
38.5" - 40.5"
33.5" - 35"
SIZE
HEIGHT (IN)
WEIGHT (LB)
CHEST (IN)
WAIST (IN)
SIZE
HEIGHT (IN)
WEIGHT (LB)
CHEST (IN)
WAIST (IN)
1
2'10.5" - 3'2.5"
25 - 30
19" - 21"
18" - 20"
1
2'10.5" - 3'2.5"
25 - 30
19" - 21"
18" - 20"
2
3'2.5" - 3'6.5"
30 - 35
20" - 22"
19" - 21"
2
3'2.5" - 3'6.5"
30 - 35
20" - 22"
19" - 21"
TODDLERS
S M
3
3'6.5" - 3'10.5"
35 - 40
21" - 23"
20" - 22"
3
3'6.5" - 3'10.5"
35 - 40
21" - 23"
20" - 22"
4
3'10.5" - 4'1.5"
40 - 55
23" - 25"
20" - 22"
4
3'10.5" - 4'1.5"
40 - 55
23" - 25"
20" - 22"
6
4'1.5" - 4'4.5"
50 - 65
24.5" - 26.5"
21.5" - 23.5"
6
4'1.5" - 4'4.5"
50 - 65
24.5" - 26.5"
21.5" - 23.5"
8
4'4.5" - 4'7.5"
60 -75
26" - 28"
23" - 25"
8
4'4.5" - 4'7.5"
60 -75
26" - 28"
23" - 25"
10
4'7" - 4'10"
75 - 90
28" - 30"
23" - 25"
10
4'7" - 4'10"
75 - 90
28" - 30"
23" - 25"
12
4'10" - 5'1"
90 - 105
29" - 31"
25" - 27"
12
4'10" - 5'1"
90 - 105
29" - 31"
25" - 27"
14
5'1" - 5'4"
105 - 120
31" - 33"
27" - 29"
14
5'1" - 5'4"
105 - 120
31" - 33"
27" - 29"
16
5'4" - 5'7"
120 - 135
33" - 35"
28" - 30"
16
5'4" - 5'7"
120 - 135
33" - 35"
28" - 30"
KIDS
WOMENS TODDLERS KIDS
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MENS
UV SUN PROTECTION SIZING
CHEST (IN)
5'6" - 5'8"
MENS
65°- 70°
SIZE
2XS
WOMENS
71°- 79°
Below 3°
CHEST (IN)
KIDS
4°- 7°
SIZE
MENS
8°-11°
WAIST (IN)
WOMENS
12°-17°
MENS
UV Lycra
18°- 20°
CHEST (IN)
KIDS
80° +
21°- 25°
NEOPRENE VEST SIZING
WEIGHT (LB)
HOODS & COLLARS SIZING
UNISEX
F°
26°+
NYLON VEST SIZING
HEIGHT (IN)
GLOVE SIZING*
UNISEX
C°
WETSUIT SIZING SIZE
PALM WIDTH (IN)
S
7" - 7.5"
7.5" - 8"
M
7.5" - 8"
8" - 8.5"
L
8" - 8.5"
8.5" - 9"
XL
8.5" - 9"
9" - 9.5"
2XL
9" - 9.5"
9.5" - 10"
*HAND LENGTH: Measurement from the bottom of your palm (where it meets your wrist) to the top of your middle finger. PALM WIDTH: Measurement of the circumference of your hand from the first knuckle line, not including the thumb.
WA R R A N T Y GENERAL WARRANTY INFORMATION AND POLICY If the product is found to be defective under normal use and proper care, O’Neill will repair or replace the product at our sole discretion. The decision to replace or repair a product is made by the O’Neill Warranty Department after receipt of the defective product. At no time does O’Neill offer refunds. Defective product should be returned clean and dry, postage prepaid, with a completed O’Neill Warranty Repair Tag. The repair tag should include product description, product defects, requested action, return address (be sure to include postal code ), daytime phone number with area code, customer’s name and a copy of the purchase receipt sent to the address below. Suits without a copy of the purchase receipt will NOT BE COVERED UNDER WARRANTY
T E R M S EXAMPLES OF SUITS THAT WILL BE REJECTED FOR REPAIR The following suits will be rejected for repair and returned to the customer. Even if the customer is willing to pay for the repair, we will not accept the suit, as doing so will take away resources from valid repairs, jeopardizing their turnaround time. Home repairs have been done, including but not limited to:
• Re-gluing of seams using Aqua Seal, or like product.
• Patching of seams using duct tape, rubber patches, or like product.
• Re-sewn seams with sewing machine or by hand using needle and thread.
The suit is clearly worn and should be retired; some symptoms include but are not limited to:
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY
• Products classified as seconds
• Fading from sunlight
• Alterations
• Materials over 1 year (from date of original purchase), or 90 days for accessories
• Repairs or alterations done by anyone other than O’Neill or an O’Neill authorized repair facility
• Warranty request without original receipt
• Cracked, dry neoprene
• Product has been misused or improperly cared for
Generally, any excessive repairs considering the condition and age of the suit.
O'NEILL RETURNS 1. O’Neill does not accept color or size exchanges. 2. Any return will be charged a 20% restocking fee. 3. Product may not be returned without obtaining a Return Authorization (“RA”) number from
PRODUCT WARRANTY All flat-stitched products, glued and blindstitched products, and fluid seam weld products:
• Limited 1-year warranty (from date of original purchase) on workmanship and materials.Fabric Dry Suit, Waterproof
Zipper and Latex Seals Excluded:
is subject to the sole discretion of O’Neill.
• Limited 1-year warranty (from date of original purchase) on workmanship and materials.
Neoprene Dry Suits, Waterproof Zipper Excluded:
O’Neill. The RA number may be obtained by calling O’Neill Customer Service at 1-800-107-766. This RA number must be clearly visible on the outside of all returned packages. The issuance of RA’s
• Limited 1-year warranty (from date of original purchase) on workmanship and materials.
4. All return requests must be accompanied by the invoice/customer order
number on which the goods were shipped.
5. All returned products must be shipped freight prepaid. Unauthorized and
freight collect returns will be refused.
Accessories:
SEND AUTHORIZED RETURNS TO:
O’Neill Warranty Repair
• Limited 90-day (from date of original purchase) warranty on workmanship and materials.
13b Clearveiw Place Brookvale, NSW 2100
GENERAL REPAIR INFORMATION For repairs received from the dealer or end user, O’Neill offers a: • 5-Business Day Turnaround for warranty Stitched Suits • 10-Business Day Turnaround for warranty Glued Suits • 20-Business Day Turnaround for warranty Fluid Seam Welded Suits • 30-Business Day Turnaround for all Fabric Dry Suits • 30-Business Day Turnaround for all Non-Warranty Repairs Repairs are to be returned clean and dry, postage paid with the O’Neill Warranty Repair Tag completely filled out. Please include the name and a daytime phone number with area code, return address (be sure to include postal code), product description, and requested action. Send (UPS is our suggested shipper) the suit with the tag to:
IN AUSTRALIA:
O’Neill Warranty Repair 13b Clearveiw Place Brookvale, NSW 2100
6. Authorized returns will be credited back to dealer including the discount terms
after receipt of product Changes or additions to existing RA’s must be approved
by an O’Neill Sales Manager. Unauthorized c hanges or additions will be returned.
7. O’Neill has the right to refuse any returned product that is damaged by
any means i ncluding but not limited to improper packing or improper display
methods at d ealer’s location, or damage caused by customers.
8. “Discounted,” “Discontinued,” “Seconds”, and “Altered” suits are FINAL SALES ONLY. NO RETURNS FOR ANY REASON WHATSOEVER
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HEAD OFFICE
+ O’NEILL AUSTRALIA 13b Clearview Place, Brookvale NSW 2100 t. (02) 9438 6800 JUSTIN DANIELS General Manager t. (02) 9438 6829 m. 0414 172 222 e. jd@oneillaustralia.com.au BEN STARKEY National Sales Manager m. 0412 158 836 e. ben@oneillaustralia.com.au VANESSA RAYNER Customer Service Manager t. (02) 9438 6811 e. service@oneillaustralia.com.au
SALES AGENTS
+ NEW SOUTH WALES SALES 13b Clearview Place, Brookvale NSW 2100 t. (02) 9438 6800 f. (02) 9438 6899 ROSS KEEHN NSW Sales Rep m. 0423 635 942 e. ross@oneillaustralia.com.au ERIN SMITH Womens Key Acc/Sydney Region Rep m. 0411 630 752 e. erin@oneillaustralia.com.au + SOUTH AUSTRALIA SALES INSTANT AGENCIES Unit 3, 5 Kitawah St Londsdale SA 5160 t. (08) 8326 0074 f. (08) 8326 6042 RYAN ANDERSON m. 0400 270 074 e. instantagencies@bigpond.com LACHY RIX m. 0448 918 631 e. lachlan@instantagencies.com.au
+ QUEENSLAND SALES MODERN SUPPLY CO. AGENCIES a Studio 5/33 Palm Beach Avenue Palm Beach QLD AU 4221 LUKE BOMAN m. 0478524221 e. luke@modernsupply.com.au + VIC TORIA AND TASMANIA SALES EVOLVE AGENCIES. 2 Ironbark Crt Torquay VIC 3228 MAT T DRAPE m. 0414 791 110 e. matt@evolveagency.com.au BRIET TA FOOT T m. 0408 572 742 e. brietta@evolveagency.com.au + WESTERN AUSTRALIA SALES ONBOARD AGENCIES Suite 7, 23-25 Scarborough Beach Road PO Box 189 Scarborough WA 6019 t. (08) 9205 1500 f. (08) 9205 1511 MARK ROTHAM m. 0413 614 933 e. mark@onboardagencies.com
+ O’NEILL NEW ZEALAND Unit B, 11 Douglas Alexander Pde Albany, Auckland NZ t. (09) 441 4101 f. (09) 441 4109 JASON FALCONRIDGE m. 021 948 554 e. jason@oneillnz.co.nz GARETH BALLARD South Island Territory Manager m. 021 685 637 e. gareth@oneillnz.co.nz