Keeping your Doremi servers alive.

ALL OF YOUR CINEMA equipment requires routine maintenance and — importantly — when required, software and firmware upgrades. This is carried out during the year remotely or during one of our on-site service visits.

Some of the older Doremi servers at sites we visit have remained in constant operation for up to 18 years, far longer than their anticipated life. This has resulted in them requiring a mandatory software upgrade to refresh on-board certificates which control the servers’ permissions to play DCPs.

All Omnex supported sites will have this upgrade carried out (many have already had this) seamlessly as part of our service. Should you not have a service plan with us, we are very happy to help on an adhoc basis, but do note you need to have your server upgraded prior to November 2025 (still plenty of time). Also note that Dolby* has requested to complete the updates before the end of 2023. This will extend the permission for playback to 2038. *Dolby now support these legacy products although they are EOL