Mark Evans
PLUMBING, HEATING & AIR CONDITIONING
burton a/c, heating, plumbing & more
B
urton A/C, Heating, Plumbing & More was voted Best of Omaha for the 17th year in a row in 2021, a reflection of Burton’s exceptional customer service and high-quality workmanship.
“We strive to put our customers first in everything we do. It’s in our company culture, our language, and our actions,” said company President Mark Evans. “Since Burton first opened in 1989, we’ve hired nothing but the best technicians and support staff in the industry, and each of them are service-oriented right from the start. Our team of over 120 techs and staff is dedicated to leave everything better than we found it—including our
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approach to teamwork and long-term careers; we offer frequent personal and professional development opportunities to help every single Burton employee stay sharp with customer service best practices, repair and maintenance skills, and new technology.” Burton serves over 23,000 customers a year with technicians available around the clock.
“We value our customers’ time and we understand that if they’re calling for a repair, they’re probably not having the best day. So our team goes above and beyond to provide every customer with up-front pricing and multiple solutions. Then they get right to work, quickly and neatly,” Evans said. “We educate our customers on maintenance tips and make sure they understand how their system works. Every customer is our top priority, whether they’re looking for a repair, preventative maintenance, or a whole new system.
