2013 Annual Report to the Community

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Report to the Community 2013

Highlights from 2013

2013 - A Year of Reflection - Norman McInnis, CAO, Town of Olds 2013 was a year of reflection for many of us at the Town of Olds. We spent time reflecting on the personal development needs of individuals in our organization and the skills required to provide the programs and services that are expected of us as public servants. Part of that reflection was an exploration of the role of leadership and management at the Town of Olds and why the management function is important. It is often said that leadership can come from any level in an organization and that anyone can be a leader. I believe that is true and there are many leaders at the Town of Olds. Leadership requires the ability first to lead yourself before you can aspire to lead others. Much of our staff development work in 2013 focused on considering our personal role in the work and relationships required by our jobs at the Town of Olds. By putting yourself at the centre of these relationships you understand that you are at least 50% responsible for the quality of that relationship. It does not matter if the relationship is one that is ongoing or a onetime event when a citizen comes to the front counter, participating in a program at the Aquatics Centre or submitting a development application at the planning department. Viewing relationships from this perspective can help us to see the patterns that lead to positive or negative outcomes and can help us to improve the way we provide services to citizens.


CAO Norman McInnis holds the Certificate of Recognition earned by Town of Olds staff in 2013. All employees are to be commended for their ongoing commitment to Health & Safety in the workplace.

2013 - A Year of Reflection Town of Olds Council Office of the CAO Community Services Operational Services Protective Services Corporate Services Strategic Direction

1 2 3 4-6 7-8 9-10 10-12 13

Olds is Community of the Year! CAO Norman McInnis , Mayor Judy Dahl, Charlotte Hogarth (Vice Chair Olds Institute) and Executive Director of Olds Institute Mitch Thomson receive the “Community of the Year� Award at the Central Alberta Economic Partnership Awards Night.

Our focus in 2013 was internal and external communication and engagement. We made significant gains in both of these areas. The awful snow storm that blasted us in December was a great indicator of success. Social media allowed us to communicate how and where our efforts were on a day by day basis and allowed citizens to plan, cooperate and assist in getting back to normal as quickly as the situation allowed. On behalf of all Town of Olds employees I want to applaud and thank everyone for the support and encouragement. In 2014 we plan on continuing to enhance our communication and engagement efforts and build on the personal development work we have invested in last year. We have added Organizational Learning as a third strategic priority. The tools and practices of Organizational Learning will help your municipal employees be better leaders in the teams they are a part of within the Town of Olds and with the groups and organizations we work with in our community.

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2013 - 2017 Council Back Row left to right: Councillors Debbie Bennett Wade Bearchell, Mary Anne Overwater, Mary Jane Harper.

Front Row left to right: Councillor Rudy Durieux; Mayor Judy Dahl; Councillor Harvey Walsh.

Message from Mayor Judy Dahl It is enlightening to have the opportunity to celebrate with you this 2013 Report to the Community reflecting an image of our performance during the past year. Our VISION: Dedicated; Helpful, Knowledgeable addresses a shared journey in learning best practices to achieve innovation and excellence within the public sector. Significant progress has been achieved with our partners to increase transparency through public engagement. Olds Institute VISION: “we are an engaged community of visionaries building shared knowledge and capacity” describes how we foster our spark of originality and nurture our wisdom and courage to create economic sustainability benchmarks. Olds Institute will showcase an update of community development in Olds and present to you on April 7, 2014. INVEST in Community is our message of hope for capacity building and business/family retention. We ask that you choose well and embark on the journey with Olds to brand essential social, environmental and economic well-being in your backyard. The past year showcased progress in developing a full range of social lifestyle balance through responsible growth that speaks volumes for

diversity: housing (41) commercial (43) industrial (10) institutional (5) etc. for a total of $22.1M of permit values. Olds College reflected an awareness of dedication through hosting 12 signature Centennial events that connected community in heart-warming celebrations; paving of the Olds Agricultural Society Cow Palace greatly enhanced citizen utilization; Olds Chamber of Commerce reached out to educate business; Uptowne Olds Heritage Preservation and Redevelopment Plan sparked our culture in history. Ladies and Gentlemen we have a wealth of people networking to enhance our quality of life; I encourage you to connect to our 2014 Community Directory www.olds.ca which highlights an environment of local information, enthusiastic learning; engagement and communication and many support services that encompass the spirit of Olds. We acknowledge ALL services and are inspired by you. Olds will be part of a solution to build relationships that respect each other. On behalf of the Elected Officials; we applaud everyone for your commitment to civic engagement and most importantly; your courage to build together this community “OLDS”, the town we call home.

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Office of the CAO

The Chief Administrative Officer (CAO) is the senior staff person at the Town of Olds. The CAO is accountable to the Mayor and Council and provides leadership to the Town’s Directors in the development, implementation and administration of all policies and programs established by Council in accordance with all applicable bylaws and regulations. These policies allow for consistent, clear practices and an appropriate level of engagement for all stakeholders. The Office of the CAO (OCAO) is responsible for high level administration often at the Strategic Level. This group is responsible for overseeing, updating, and managing all corporate strategic documents as well as maintaining and updating a number of corporate policies and procedures. The OCAO is responsible for Human Resources and Payroll and Benefits under the Manager of Human Resources. In 2013, we added the position of Strategy & Technology Officer. This position works closely with the Coordinator of Strategic Affairs to support work across the organization and in the community. Ongoing relationships with community partners such as the Olds Institute for Community & Regional Development, Olds Colllege, Olds Agricultural Society and the Olds & District Chamber of Commerce allow for collaboration and cooperation of commmunity economic development. We work with the Alberta Urban Municipalities Association and the Federation of Canadian Municipalities on matters of municipal government importance.

Highlights: • The successful completion of an electronic demographic profile census for the Town of Olds. • The 2013 Municipal Election of a new council for a four year term; first time the election was for a four year term. • Town Staff Earn C.O.R. - Last fall, the Town of Olds achieved their Certificate of Recognition. A Certificate of Recognition (COR) is awarded to employers who develop health and safety programs that meet established standards. Certificates are issued by Alberta Employment and Immigration and are co-signed by Certifying Partners. Achieving and maintaining a valid COR is required for earning financial incentive through the WCB Partnerships in Injury Reduction program. The Town of Olds has worked very hard to make this huge achievement a reality, and believes that Town employees are their most important resources and the key to success. • The Town of Olds is committed to providing a healthy, safe work environment that protects staff, general public, contractors and property. The purpose and goal of the health and safety program is to provide a safe working environment and an injury free work place for all employees, general public, contractors and property. • The Municipal Government Act review has been an ongoing consultation process that will last until the MGA is tabled in 2015. Olds has participated in consultations through Alberta Urban Municipalities Association (AUMA) throughout the past year and will be taking part in the province’s rounds of consultations that have begun through Municipal Affairs. • Olds has been involved in advocacy efforts through the Federation of Canadian Municipalities to the federal government as well as the AUMA to the provincial

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government, by attending both conventions and supporting resolutions, but also to make connections with like municipalities and share best practices. Other efforts include input into energy and water policies, asset management, participation in EMR and First Responder conversations and school site issues. Supporting other work organizations including a session on Immigrant Women and the Women’s Economic Security Project. • Municipalities across the province have identified the top three priorities for AUMA for the coming year. The energy and advocacy focus include municipal funding, infrastructure planning and funding and water and waste water management. Olds has been and will continue to play a role in these efforts. • In the fall of 2013, Municipal Affairs introduced Bill 28 – growing regional growth boards. Municipalities across the province rallied together to let the province know there should be revisions to the first iteration. As such, the Bill was revised to include the word “voluntary” when establishing the regional boards. • The Office of the CAO, along with the Olds Institute, hosted an Australian delegation in the summer at Olds College, touring campus producing lively discussions on agriculture and oil and gas in the region. • Also during the summer, the Premier made Olds her first stop on her summer tour, where Olds hosted the Central Alberta Mayor’s and Reeves to an informal gathering. • After the October elections, elected officials went through a barrage of training and began their planning for the next four years. • Other highlights include the production of the Water Wise video, showcasing Olds’ leak detection system and successful award applications to the Central Alberta Economic Partnership for an Innovative Business Award for O-NET and Community of the Year. Alberta Venture magazine has also placed Olds third as the best place to do business in Alberta. LABOUR FORCE STATUS • Employment rate = 63.4% • Unemployment rate = 5.2% OLDS TOP INDUSTRY DRIVERS Olds ‘Industry Ranking’ according to 2011 Census labour force statistics is Retail Trade (14%),Educational Services (10.4%) and Construction (9.4%). Olds ‘Occupation Ranking’ according to 2011 Census labour Force statistics is Service Support and other Service occupations (7.1%), Industrial, Electrical and Construction Trades (6.7%), Middle Management occupations in retail and wholesale trade and customer services (6.3%). DEMOGRAPHICS All Economic Families 2010 • Median after-tax family income = $69,086 Couple-Families 2010 • Median after-tax family income = $72,677 Lone-Parent Families 2010 • Median after-tax family income = $41,614 Persons not in Economic Families (living alone or with non-relatives) • Median after-tax income = $27,128 (2011 Census/Stats Canada) EDUCATION Total Population aged 25 and over • College or other non-university certificate or diploma = 22.8% • University certificate, diploma or degree = 14.9% • Apprenticeship/trades certificate or diploma = 14.4% • University certificate or diploma below bachelor level = 3.7% Olds has become a gigabit community with unlimited growth potential. Olds Fibre Ltd (O-NET) has become a catalyst for growth and change in the community and enables the community to build upon its traditional roots to become a knowledge based economy with vibrancy. TRADE AREA • Olds is a major agribusiness hub as well as a base for oilfield service and light industrial manufacturers. • Main economic drivers are Olds College, Olds Agricultural Society, and Cornerstone Development (Wal-Mart, Staples, and Canadian Tire), and the Community Learning Campus. • Olds is home to the first community owned fibre optic network in Canada offering 1 GB service. CCML - 2014

Community Services The Community Services Department focuses its resources on enhancing the quality of life for the residents of Olds by building collaboration among community organizations, businesses and agencies in Olds. They provide facilities, and support the delivery of community focused special events for Olds and area residents to enjoy. Town facilities include the sports complex, the aquatic centre, parks, playgrounds and sports fields. Olds is always a busy place and 2013 was no exception! Through the year Community Services continued to build partnerships by providing representation, input and resources to many efforts in the community. The following committees benefited from Community Services involvement: • • • • • • •

Early Childhood Mapping Coalition, Healthy Living Coalition Healthy Choices Committee YES Advisory Committee Good Food Club Race For Kids Committee High Risk Youth Coalition

Community Services provides facilitation and consultation to the following Family and Community Support Services funded agencies: • Boys & Girls Club, Youth Empowerment and Support Program • Family School Wellness and Olds High School Community Services works especially close with the Boys & Girls Club who have spent their year working on board and program development in addition to continuing to provide a much needed service to families and children in Olds and area. A Public Information Forum was held February 2013 at the TransCanada Theatre in Olds. The forum included four major project elements including Olds Open Space and Trails Masterplan, Uptowne Olds Area Redevelopment Plan, East Olds Area Redevelopment Plan, and showcased the 2013 Public Works Initiatives. Residents of

Olds enjoyed having the chance to see the different projects and ask questions. Staff were on hand with a broad mixture of consultants who could answer questions about all the projects at the same time. Each guest received a “passport” they could fill in and provide comments to Town of Olds staff. Those comments will be used to assist in finalizing the plans for future zoning, long term planning, trails and open spaces, connected communities, cross country skiing and other related activities. The attendance and the thoughtful comments provided on the passports show how much people care about their community. The town was abundant with both visitors and volunteers during the Olds College Centennial Community Celebrations weekend held in late June. While the majority of central Alberta was experiencing the worst flooding the province has ever seen, thousands of people visited Olds to take part in many events held over the Town-College Celebration weekend. Events began with the unexpected arrival at Olds College of displaced residents from the Sundre area who were put on evacuation order due to the Red Deer River breaching its banks. Once the residents were settled into the evacuation centre, they were invited to join in our centennial community celebrations. Highlights from the 4-day event included: • • • • • • •

Olds Farmer’s Market Centennial Cake Cutting Event Free Hotdogs Summer “Oldstice” Street Festival Olds College Fossil Display Ride for Dad Public viewing of vehicles - J.C. (Jack) Anderson Charity Auto Auction

In honor of the Olds College Centennial, the Olds Fashioned Christmas committee unveiled a replica of one of Olds College’s first buildings. The farm manager’s home was built in 1913 as part of the new School of Agriculture and was built on the original Government Demonstration Farm, its replica was added to the Kiwanis Olds Fashioned Christmas Heritage village. The Olds College Centennial Community Celebrations weekend was highlighted with the renaming of 50th Street to College Way in honour of Olds College Centennial.

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A Vibrant, Progressive Community Olds today is a vibrant progressive community with a strong historical significance. Midway through 2013 the Town further committed to maintaining a balance between historical preservation and a growing community. The position of Heritage Advisor was added to facilitate the implementation of the Town of Olds Heritage Management Plan. The Heritage Advisor’s work provided clarification for 50th Avenue Rehabilitation and the Uptowne Area Redevelopment Plan within context of heritage development regarding sites of historical interest and importance. The Town connected private property owners of designated Municipal Historic Resources with Alberta Culture, and assisted with coordination of work amongst several properties at the same time. Working together with property owners, Uptowne Olds, the Provincial Government, and the Town support efforts to celebrate and maintain the architectural character of our community. Collaborating and partnering with community organizations in the planning of a wide range of recreation, parks and culture programs was again key to success in 2013. Community Services led a community committee to develop an Open Spaces plan to provide long term direction on the development and management of an open space system for Olds. At the heart of the final report adopted by council is a trail and pathway network of parks, natural areas, outdoor and indoor recreation facility sites connecting the community. The concept of an Off Leash Dog Park was developed further through the year leading to a location meeting the needs of the community on Town owned property west of the Town boundary. The Town of Olds is working with Mountain View County going forward to build this project. Operational support for the volunteers with the Sunshine bus continued to provide an affordable and valuable service to the community. The Town of Olds Sunshine Bus is a wheelchair accessible bus for Seniors (50+) and people with disabilities. The Sunshine Bus provides transportation within the Town limits for medical/dental/salon appointments and shopping etc. The bus is equipped with a wheel chair ramp and can take one wheel chair and 7 passengers. The Sunshine bus made over 2,100 trips over the year.

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Community Facilitators were involved with a variety of social development programs and services. The coordination of Olds in Motion, a biannual publication that provides information to the community about programs, events and activities related to recreation, sport, health, education and culture, was a major undertaking. Summer 2013 saw the following events take place: • 2nd Annual Hay City Slam skateboard and BMX competition • Olds College Centennial Community Celebration • Canada Day celebrations Community Services is also involved in the following: • Coats for Everyone • Alternatives to Violence programming • Driver 55+ • Vial of Life program • Community Volunteer Income Tax Program (CVITP) Access and advice on the Alberta Office of the Public Guardian is offered by Community Services and we provided assistance for a New Horizons grant application. Community Services proudly works to facilitate the development of a shared vision for the community. Community Services supports many annual initiatives including events for Volunteer Appreciation week, Canada Day, and ongoing support to various smaller community events.

Community Capital Improvements A partnership with the Rotary Club made possible the development of a new playground in the Vistas subdivision this year. Two playground upgrades were completed with the generous assistance of Kiwanis and Lions Clubs in the replacement of Maybanks Park and Balsam playgrounds. Such partnerships with community and service groups are paramount for maintaining such a strong presence of parks and playgrounds. Without this kind of cooperation the number and quality of our playgrounds would not be what it is. Attention in 2013 was given to the future of the Olds Cemetery. A fourth Columbarium was installed and a fencing and tree line rejuvenation project were completed at the cemetery. The adoption of a business plan to guide the growth and development of the Olds Cemetery included a model for future operations and capital development based on contemporary practices. The Town began moving forward with plans to achieve its vision for a caring sustainable cemetery to meet the needs of

residents in Olds and surrounding area. A new electronic sign board was installed and is located on the west end of Olds on the south side of Hwy. 27. Through 2013 we worked out some quirks, and now the sign is available for community groups to post upcoming events. Olds Aquatic Centre’s service to the community continues to thrive. We surpassed our expectations in the delivery of “Red Cross Swim” and advanced lifesaving and leadership courses. In August we were able to complement our offerings by providing week long summer day camps. Fall brought Aquazumba as a new fitness choice for our patrons and we continued to round out our options with other aquafit classes and many opportunities for lane swimming. The aquatic centre increased space and accommodated many with enhanced rental times. We continue to offer toonie swims almost every day of the week and are pleased to provide patrons an affordable, fun family activity. The Sportsplex and Aquatic Centre implemented innovative ways to reduce our carbon footprint by replacing lighting with LED lights and installing variable frequency drive pumps. The reduction in energy use is both environmentally conscious and fiscally responsible. We continued to monitor the operation of the new solar lights in town parks. The solar lights are designed to run from dusk to dawn. The floor in the arena was deteriorating so a new finish was applied in 2013 to give new life and prevent water deterioration. This facelift should last another twenty years. Community Development was active in many areas in 2013. Nu2U thrift store continued to operate providing low cost household goods for purchase while also reducing the strain on the environment by recycling and reusing these used items. The profit from the Nu2u store is disbursed in grant to community. In 2013, grant money was provided to 13 groups with the amount totaling almost $40,000. The staff and volunteers at Nu2U are very proud of this accomplishment. A huge thank you to the citizens of Olds and area for their continuing support of this valuable community endeavor.

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Operational Services - Public Works &

Public Works and Utilities are two divisions within the Operational Services Department. Public Works and Utilities staff look after the maintenance of the Town’s infrastructure, including roads, water distribution system, and the Wastewater Treatment Plant along with a large variety of other seasonal tasks. Environmental Waste reduction efforts in the Town of Olds are founded on the 3 R’s philosophy of management – Reduce, Reuse and Recycle. We have partnerships with both Mountain View Regional Waste Comission and Waste Management to assist in our efforts. Some of our programs include: • Recycling Centers and Programs (49 Ave, Olds Coop Center & Blue Bin Pilot Program – Council approved 2012 to full implementation in 2014) • Composting (kitchen organics, bio solids and yard waste) • Spring Cleanup • Christmas Tree Recycling (self drop-off at Eco-Site) Thank you to all for your contributions and efforts to reduce our community’s environmental footprint. The Town of Olds purchased 1,227,735 cubic meters of water in 2013, compared to 1,343,639 cubic meters in 2012, this is a reduction of 115,904 cubic meters or 9.4% decrease in 2013 over 2012. This includes an increase of approximately 70 new water accounts in 2013. Snow Plowing and Sanding Record Snowfall - December Snow plowing/removal costs - The total cost of hiring contractors to assist with snow removal in 2013 was $276,050 (2012 – $39,840). This was split between the cost of hiring contactors for snow removal for January and February of 2013 which was $74,650 and the cost of hiring contractors for Infrastructure Statistics 2013 2005 Roads – 98.7 km 89.7 km Water - 77.7 km 61.7 km Sewer – 69.8 km 62.7 km Storm – 44.1 km 35.6 km Paved trails – 18.0 km Sidewalks – 78.0 km (2005 Stats not available)

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snow removal for November and December which was $201,400. In addition to the cost of hiring contractors for snow removal in November and December, staff overtime costs relating to snow removal was $17,710 and additional fuel costs for November and December was $15,340. The total cost of clearing snow for the storms of November and December of 2013 was $234,450. Annually the town puts up 600 tons of salt/ sand mixture (October to April) – From October to the end of December the town used 400 tons of salt/ sand mix. South Red Deer Regional Wastewater Commission South Red Deer Regional Wastewater line is now accepting approx 2000 m3/ per day at a cost of $1.70 per cubic meter. Municipal Improvements • 51 Ave – newly opened roadway off Highway 27 • New trail networks in newly built subdivisions • Overlaying of existing trails in conjunction with Community Services • Rebuilt trail around Winter Lake • 50 Street Water Improvements Alberta Transportation – Highways 2, 27 & 2A • New overpass changes were completed at the 2 & 27 interchange • Minimal changes to the Highway 27 & 2A intersection • New entrance into Olds College and the new Pomeroy Hotel on Highway 2A. Blue Bin Program In the 2013 budget process, Council agreed to implement a full blue bin recycling program after a successful pilot. Look for this program to be rolled out in spring 2014.

Operational Services - Planning & Development Street Lighting 62 Ave – New LED Street light by Winter Lake. 57 Ave N –North of the hospital on east side of road 49 Ave S – New LED Street lights 70 Ave S - New LED Street lights Development Statistics (Building Permits) Development Summary 2011 - $34,226,430 Development Summary 2012 - $53,605,540 Development Summary 2013 - $22,074,230 Master Plans Area Redevelopment Plan (ARP) An area redevelopment plan (ARP) is a land use planning document adopted by Council as a statutory plan pursuant to the Municipal Government Act, RSA 2000, Chapter M-26. An ARP provides a framework for future development in an already developed area of a municipality with policies to achieve a defined vision for the community. Uptowne Olds Area Redevelopment Plan The purpose of this ARP is to guide the future growth and redevelopment of the Uptowne area in Olds. Goals, objectives, and policies are being established in order to provide a framework for preserving and improving land and buildings; rehabilitating key areas; and addressing road improvements, and public facilities and spaces. The vision for the redevelopment of Uptowne Olds is an attractive and functional commercial area with opportunities for mixed use development. The Uptowne Area Redevelopment Plan will set out comprehensive land use policies and other proposals to help guide the future of this community. The policies are specific to this particular area and must be considered in conjunction with other applicable statutory plans, bylaws and policy documents. Uptowne Olds is primarily a commercial area with residential areas in and adjoining the historic downtown commercial core. The area includes a portion north of 46 Street (Highway 27) and extends south of 54 Street. This 102.5 hectare area occupies the commercial core to the west of the CP Rail tracks.

East Olds Area Redevelopment Plan East Olds has experienced some residential intensification in the past and it is anticipated that the area will face increasing pressure and interest in the redevelopment of older properties and changes in land use. Preparing this ARP has provided landowners and the general public with an opportunity for input and suggestions on the future form of development in the East Olds area. This ARP is intended to set clear policy direction for the development and redevelopment of properties in East Olds over a 35 year horizon. The objectives set out for the East Olds ARP at the time of project start-up were to accomplish the following: • Encourage the appropriate integration of a variety of residential and commercial land uses that are well designed and compatible with the existing neighbourhood; • Identify opportunities to encourage the sustainable development of the community and advance the Town of Olds Sustainability Plan and strategic goals; • Build a strong sense of place that contributes to a positive community identity; • Identify opportunities for potential redevelopment of underutilized sites; • Create a safe, efficient and effective transportation and trail network; and • Preserve and maintain environmental, historical and cultural features. The plan area is located between the Uptowne core to the west and the College to the east. Community Growth and Development The Town of Olds has shown some growth in the both the Highlands (SW corner of Olds) and Vistas (NW corner of Olds) areas in 2013 with new phases in each area opening up for new house builds. Institutional/Commercial Institutional/Commercial/Industrial growth will include the Mountain View Credit Union Administrative Building; Sunrise Encore – New Seniors Housing (beside the Vistas). Business Licenses Business Licenses Issued – 688

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Protective Services The Protective Services Department is responsible for emergency management (disaster services), fire services, and municipal enforcement operations for the Town of Olds. The department consists of a full-time Fire Chief/Director of Protective Services, thirty seven (37) volunteer fire fighters, one (1) Community Peace Officer and one (1) Administrative Clerk. The Protective Services facility grand opening was held on June 26, 2013. There was an official ceremony in the afternoon and a public open house in the evening. Thank you to our community for coming out to celebrate the completion of our new home with us. With a total of 394 dispatched incidents in 2013, Olds Fire Department members contribute a significant amount of their time to the Town of Olds and to Mountain View County. All fire fighters are required to maintain excellent training, safety standards and practices.

Olds Fire Department Statistics 2013 TYPE URBAN RURAL MUTUAL AID Fire Alarm 79 4 0 Controlled Burn/Unreported Burn 0 4 0 Fire 27 44 2 HAZ/MAT 13 4 1 Medical Response 63 28 0 Motor Vehicle Collision 17 81 4 Public Assist 12 4 0 Rescue Misc. 1 3 1 212 174 8

The New Protective Services Facility celebrated it’s Grand Opening on June 26, 2013 with an official celebration and cake cutting in the afternoon followed by a Public Open House in the evening. Pictured above are Fire Chief and Director of Protectives Services Lorne Thompson and Mayor Judy Dahl. The new facility houses the Olds Volunteer Fire Department, Town of Olds Municipal Enforcement Staff and Alberta Health Services.

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CCML - 2014

Pictured from left to right: Training Officer Justin Andrew, Assistant Chief Don Graham, Captain Dave Loshny, Assistant Chief Leonard Brandson, Captain Scott Chant, Fire Chief Lorne Thompson, Mayor Judy Dahl, Alberta Fire Commissioner Trent West, CAO Norm McInnis, Deputy Chief Brian Powell, Pastor James Rosenberger (East Olds Baptist Church), Fire Fighters Chris Chisholm, Gord Leeson, Jim Finlay, Councillor Arvin Bull, Fire Fighter Kyle Trieber, Assistant Chief Dave Karpyshyn, Councillor Murray Ball.

Municipal Enforcement

Town of Olds Municipal Enforcement Statistics 2013 TYPE


TOTAL Missing Feral/Stray Nuisance Impound

11 8 44 61

Missing At Large/Stray Barking Impound Other

16 44 73 27 33

Construction Neighbour

Other (includes large vehicles)

5 5 16

Traffic Control Device Unattached Trailer Parking 72 hr. (abandoned) General Parking Zone A Parking 2 hour Other

90 52 96 70 37 40 80

Other CPO’s Town Departments Citizens/Other

29 29 44 34 29






Weeds/Grass Trees/Shrubs Yard/Garbage



81 62 88 526 64 1793

Of the above noted files, 72% are generated by Municipal Enforcement Staff on routine patrol.

The Town of Olds Municipal Enforcement Department employs a qualified Community Peace Officer who is able to enforce not only municipal bylaws but also various Provincial Statutes and Regulations. Our Community Peace Officer responds to various infractions which can include parking violations; abandoned vehicles; domestic animals at large; unsightly premises; snow removal; and noise complaints. A great deal of time is spent investigating, dealing with, and resolving concerns from members of the community. Enforcement Staff are also actively involved in community events. They assist with special permits and legislation for special events in Olds. Our Enforcement Officer has an integral role in the School Zones/Safer Community Patrols in the fall and also responds to requests for assistance from the RCMP and from Municipalities inside and outside the County. Some of the Special Events the Peace Officer participates in include: • Rural Alberta Motorcycle Ride for Dads • Feed the Community • Run Olds Fashioned Christmas Parade • Mountain View Pistons Show and Shine • Movie in the Park • Summer Oldstice • Hike for Hospice • Canada Day Event • Terry Fox Run • Tri-Diva Triathlon Town of Olds Peace Officer Zaretski is often called upon to rescue hurt or in-distress wildlife in our community. This duckling who was separated from its mother was brought into the Protective Services facility by a caring citizen. The duckling was transferred to the Alberta Institute for Wildlife Conservation.

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Corporate Services Corporate Efficiencies & Advancements

The Town of Olds Corporate Services team provides service to the Town of Olds in the areas of financial services, communication, and records management. Financial services provide front counter reception, accounts payable and receivable, tax administration, utility services administration, budgeting and financial reporting. In 2013 the Town expanded the level, frequency, variety and consistency of communication with the public. This included expanded reports of weekly events, information and notices in the weekly newspaper serving the Town. A number of open houses and forums were held seeking community input and feedback. The presence of the Town in the world of social media increased which has lead to more immediate and more responsive release of necessary information to the residents of the Town. The function of records management has the responsibility of maintaining the files, records, documents, contracts and other information generated by Town staff in the course of performing their regular duties. Efforts were made in 2013 to move away from continuing to create and store these records in a paper format to making better use of the technology available to increase the amount of records that are being stored electronically. In 2013 major accomplishments include: • Working with Council and other departments, the property tax rate was maintained and did not increase from the 2012 tax rates. • The value of non-residential assessment increased 7.53% from 2012 while the value of residential assessment decreased 0.45% from 2012. Overall, the total assessment value increased 1.26% in 2013 to $1,214,780,370 from $1,199,666,010 in 2012. • The total number of properties in the Town of Olds increased to 4,189 in 2013 from 4,139 in 2011. • A reduction in the number of reports that are printed and filed for all cash receipts, utility billings, and accounts payable cheque runs. This has resulted in a cost saving for the paper used and also in the amount of filing space required. • The Town has continued to make progress in reducing the number of payments made by cheque. The number of cheques written in 2013 was 1,476 (2012 – 2,924) while the number of electronic payments increased to 2,039 (2012 – 885). • First Annual (2012) Report to the Community • Increased presence on Social Media, website in order to communicate decisions and Council and important information timely and efficiently. • Increased community engagement by informing, involving and consulting citizens on various topics.


Property Taxes levied by the Town of Olds include amounts collected on behalf of other organizations and comprise roughly 33% of each property tax bill: • Alberta School Foundation Fund (Education Taxes) • Mountain View Seniors Housing • Parkland Regional Library The Town is told the amounts to collect along with the Town’s municipal taxes and merely remits these taxes back to the requisitioning organization.

Programs and Services not supported by taxes:

The following programs and services are delivered by the Town through the collection of fees for services: • Water and Wastewater services • Solid Waste Collection services • The Pilot Recycle Program started in August 2012 and continued through 2013. This program has been a success and will be extended to the entire Town in 2014.

Cultural Programs that are funded through the collection of Natural Gas Franchise Fees, include: • • •

The Olds & District Evergreen Centre Mountain View Museum The Olds Municipal Library

The cost of Street Lighting in the Town of Olds is funded through revenue received from Electricity Franchise Fees. 2013 taxes were spent ($10.8M) How 2013HowTaxes were Spent ($10.8 M)

Culture and Social Services, 0.41%

Mountain View Seniors Housing requisition, 0.85%

Council, 2.33% Fire Protection, 5.08% Planning and development, 5.58%

Alberta Education requisition, 31.86%

Parks, 7.00% Sports Complex, 6.20%

Aquatic Centre, 7.45%

Roads and transportation services, 12.14% General government & Other, 9.95%

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Public health and welfare, 1.21%

Police Protection, 9.94%

2013 Annual Funding & Expenses Where Our Town 2013 Funding Where Our Town 2013 Funding Came From ($20.7M) Came From (20.7 M) Investment income - 1.03%

Penalties, costs & ďŹ nes - 1.26% Other Sales - 2.65%

Revenue Comparison TownTax Revenue Comparison 7,400,000 7,200,000 7,000,000 6,800,000 6,600,000 6,400,000 6,200,000 6,000,000 5,800,000 5,600,000 5,400,000

Sales and user fees - Recreation - 2.88%

2009 Actual (6.1) 2010 Actual (6.5) 2011 Actual (6.8) 2012 Actual (7.2) 2013 Actual (7.3)

Tax Revenue

Licences, permits, rentals & other - 3.12% Franchise Fees - 4.56% Grants & other revenues - 19.01%

Town of Olds Reserves

Town of Olds Reserves

Utility sales - 30.28%

Taxes - 35.21%

The Town’s Spending ($22.20 M) The Town's 2013 2013 Spending ($22.20M): Council - 1.18%

7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0

2008 Actual (4.4) 2009 Actual (5.8) 2010 Actual (6.4) 2011 Actual (5.9) 2012 Actual (5.8) 2013 Budget (6.0) Reserves

Culture and Social Services - 2.47% Public health and welfare - 2.60% Fire protection - 3.63% Parks - 3.83% Waste management - 3.87%

2013 Was a Year of SNOW! Additional contractors had to be hired to help out Town of Olds crews with snow removal including a Bull Dozer that had to push snow at the dump site to make room for continuous hauling. Over 100 cm of snow fell in Central Alberta in December 2013.

Planning and development - 4.74% Sports Complex - 4.97% Aquatic Centre - 5.43%

General government & Other - 5.65% Police Protection - 7.49% Roads and transportation services - 7.49% Amortization of tangible capital assets - 11.31% Town infrastructure - 17.17% Water and wastewater - 18.17%

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This kind of knowledge sharing will lead to optimal program delivery and help connect government and citizens better than ever.

Our strategic direction for 2013-2017 will allow us to: • Provide a learning culture where employees will inspire and mobilize one another to achieve objectives in different ways while educating each other in the process. • Provide clear and concise communication that ensures that our messages are received and understood by every intended audience in order to build trust and support. • Engage our community by informing, involving and consulting citizens to help gain trust, build a mechanism for joint action, and evoke civic pride in our community.

We are a forward thinking and collaborative municipality that is consistently learning and sharing best practices to achieve innovation and excellence within the public sector.

The Town of Olds is committed to Leadership in local government, specializing in training, community awareness, education and research.

Strategy: Provide clear and consistent communication in order to build trust and support.


A sharing of knowledge that leads, integrates, coordinates, activates and executes the best methods of sharing information. Communicating through the right channels to a group or groups of people on topics and issues that are important to our organization.

Strategy: Continue to engage the citizens of Olds through a variety of mediums to guide community development.


Public Engagement is the process of working collaboratively with and through groups of people to enact positive action. It includes information sharing, consultation and active involvement while clearly communicating the purpose and scope of engagement.

What we see happening in the future of Olds gets us very excited! We invite everyone to join us in this journey to promote town-wide participation and understanding through these innovative processes.

What we do and how we do it will have a lasting impact for years to come.

Our continued approach will take into account local values, goals, strengths and needs as well as existing resources to ensure happiness, comfort, safety and genuine wealth in the Olds community.

The Town of Olds is re-envisioning our community through integrating the social, cultural, environmental and economic well-being of our citizens.

We share this journey in collaboration with our four partners, the Olds Institute for Community and Regional Development, Olds College, Olds Agricultural Society and the Olds and District Chamber of Commerce.

Continuing the journey...





Dedicated, Helpful & Knowledgeable





Build relationships which support a positive environment that embrace innovation and empower people to achieve their full potential. We are all part of the solution.





Sharing the journey...

Strategy: Active process of continual learning in order for the Town of Olds to improve our work processes.

Systems Thinking is an approach to problem solving where “problems” are viewed as symptoms of an underlying system. If the underlying cause of a system problem is not addressed, problems can repeat and grow and cause unexpected consequences.


Moving Forward

Our Strategic Direction

Residential Roll Out Bin Collection Areas Vista



50 A ve

47 Ave

46 Ave (Highway 2A)

ic R a Pac if

51 A ve

52 Ave

Can adia n

53 Ave

ilwa y

Sierra Dr

Sierra Rd

Silverthorn Rd

53 Ave


51 S t

53 S t

47 Ave

49 S t

49 A ve

5 Fri

e 48 A v

54 St

Richards Cres McLeod Cres

Olds College

54 St

Olds Aquatic Centre

57 St

47 Ave 60 St

46 Ave (Highway 2A)

56 St

48 Ave

nP dia

50 S t

52 S t

47 Ave

51 A ve

47 A ve

50 A ve

50 A v

49 A ve

52 Ave

55 Ave

Ave 56

56 A ve 55 Ave

51 S t

ac ific

58 Ave

56A St Cl



47 S t

52 S t

O.R. Hedges Park & Campground




Winter Lake







Pa r

Park Meadows

Park Meadows P

Winter Dr

56 Ave

3 Mon

58 St

55 St 56 St

58 St

Town Office

46 St (Highway 27)

48 S t

50 S t

49 A ve

m Cres

60 Ave Cl Davis Pl

46 St (Highway 27)

Centennial Park

Olds Agricultural Society Grounds

57 Ave

Duncan Pl

54 St

57 Ave Cl

56 St

45 St Mount View Cl

4 Thurs

54 St

43 St

44 St

44 S t

49 S t

Hartman Green

55 St

Douglas Pl

59 Ave Cl


61 Ave



Ra ilw ay

57 Ave

Ash St

nno n

45 St

55 A ve

63 Ave

Cypress Cl


Lake Ridge

52 S t

43 St



51 S t

53 S t

Hawthorn Cres

63 Ave

y Wa

1 Wed

50 S t

Balsam Cres

Birch Cl

Willow Lane Willow Green

W i ll ow

Birch Rd

65 Ave

70 Ave

53 St

53 St


Shannon Dr


42 St

44 St

Sierra Pl

49 Ave

Imperial Way

Olds Mobile Home Park

Beech Cres Silver Lynx Mobile Home Park

57 Ave

Service Road

Alder Cl

1 Wed

61 Ave


Silverpark Cl

44 St

Sherwood Cres

Shannon Aloha Mobile Home Park

Aspen Cl

46 St (Highway 27)

Service Road

60 Ave

Imperial Rd

Olds EcoSite (Waste Transfer Station)

65 Ave

70 Ave

Call Mountain View Regional Waste Management Commission at 403-335-4901

Imperial Cl

Silverthorn Cl 300 200 100 Sierra Cl

2 Tues

43 St

43 St Cl

57 Ave

Imperial Way

Silverpark Est Cl

Silverthorn Rd

42 St

lD r



54 A ve


55 Ave


Wastewater Treatment Plant

a Sh

Sunrise Cres


Questions about Garbage, Compost or Recycling?


o nn

50 A ve


52 A ve

- on 70 Avenue (north of 46 St / Hwy 27 West) - owned by Mountain View Regional Waste Management Commission - PHONE 403-335-4901. - Hours (subject to change) Mondays 9:00 am to 2:30 pm, Tues to Sat 9:00 am to 4:30 pm


53 A ve

2 Tues

Olds EcoSite (Waste Transfer Station)

54 Ave

- Co-op Food Store (5330 46 St) - 49 Avenue (across from Tracks Pub)

53 Ave

Recycling Centres

To Olds Cemetery

Lake Ridge

#1 & #2

2014 Roll Out Bin Collection Schedule

bags, plastic wrap, or foam cups and containers.

Area 1 = Wednesday Town of Olds Clean Up Week is Area 2 = Tuesday (includes both sides of 57 Ave) scheduled for May 5 - 9, 2014 Area 3 = Monday For more information on garbage, Area 4 = Thursday (includes both sides of 57 Ave) composting and recycling, visit Area 5 = Friday www.olds.ca

2014 ROLL OUT BIN COLLECTION SCHEDULE BLUE BIN ALL Roll Out Bins must be out for pickup by 7:00 am


Mo Tu We Th = Compost (Green Bin) = Recycle (Blue Bin) = Recycle & Compost (Both Bins)

 If you have ALLEY pickup, bins must be placed on EACH SIDE of the alley, depending on bin colour, as follows: BLACK bins must be placed on either the NORTH or EAST side of the alley only.

Sa Su

7 8 9 10 11 12 13

Mo Tu We Th


Sa Su

Mo Tu We Th


Sa Su

1 2 3 4


5 6 7 8 9 10 11

2 3 4 5 6 7 8

12 13 14 15 16 17 18

9 10 11 12 13 14 15

21 22 23 24 25 26 27

19 20 21 22 23 24 25

16 17 18 19 20 21 22

28 29 30

26 27 28 29 30 31

23 24 25 26 27 28 29

14 15 16 17 18 19 20

 All bins must be out for pickup by 7:00 a.m.

on your pickup day


1 2 3 4 5 6

= Garbage (Black Bin)



Mo Tu We Th

Sa Su


Mo Tu We Th



Sa Su

Mo Tu We Th Fr Sa Su

1 2 3 4 5 6

1 2 3

1 2 3 4 5 6 7

7 8 9 10 11 12 13

4 5 6 7 8 9 10

8 9 10 11 12 13 14




14 15 16 17 18 19 20

11 12 13 14 15 16 17

15 16 17 18 19 20 21

GREEN/BLUE bins must be placed on either the SOUTH or WEST side of the alley only.

21 22 23 24 25 26 27

18 19 20 21 22 23 24

22 23 24 25 26 27 28

28 29 30 31

25 26 27 28 29 30 31

29 30

 Please ensure bins are put away at night to avoid damage, as the Town is not responsible for the bins (lost, stolen or damaged).

Mo Tu We Th

October Fr

Sa Su


Mo Tu We Th


Sa Su


Mo Tu We Th


Sa Su

 If pickup on your block is only on one side, pickup location is on that side only.

1 2 3 4 5

1 2

1 2 3 4 5 6 7

6 7 8 9 10 11 12

3 4 5 6 7 8 9

8 9 10 11 12 13 14

 ALL bins must be placed at least two feet apart from each other and from any obstacles. Thank you.

13 14 15 16 17 18 19

10 11 12 13 14 15 16

15 16 17 18 19 20 21

20 21 22 23 24 25 26

17 18 19 20 21 22 23

22 23 24 25 26 27 28

27 28 29 30 31

24 25 26 27 28 29 30

29 30 31

After an overwhelming positive response to the Pilot Project, we are pleased to encompass the entire Town of Olds in this recycling progam.

RECYCLABLE ITEMS: wFlattened Cardboard wMagazines wOffice Paper wBrown Paper Bags wNewspapers wPaperboard wJunk Mail wPhone Books wPlastic Bottles & No. 1 & 2 Containers wPaper, Cardboard, Dairy & Juice Containers wAluminum Cans, Aluminum Foil & Pie Tins wTin or Steel Cans The following items ARE NOT recyclable in the Single Stream Blue Bin Pilot Project: wGLASS wFood or Organic Waste wPhotography Film wPlastic Bags wPlastic Wrap wStryofoam Cups & Containers wShredded Paper

The Town of Olds contracts with Mountain View Regional Waste Management Commission

 Town of Olds Office administers Utilities Accounts and delivers bins to new residences.  For all other inquiries about household waste collection, please call Mountain View Regional Waste Management Commission at 403-335-4901.  Biodegradable Compost Bags for use with your Kitchen compost pail are available for $15.00 per roll (100 bags) at Town Office.

Page 14

Every community has them – business owners, residents, elected officials – friends who like to get together over a cup of coffee and talk about the things they’d like to do if they only had the time. “If we just had this,” or “If we only did that,” or “If we could get,”… and so it goes. The beauty is that instead of wondering “what if”, one day a group of community leaders said “Let’s do it!” And the Olds Institute for Community and Regional Development began. The Institute bases every objective on the philosophy that economic development should be driven by the community. As the community comes together in numerous ways to review what is happening and decide what type of community they want, they will direct Town Council as to what needs to happen to make it so. Building on the support of the four founding Essential Members (Olds Agricultural Society, Olds & District Chamber of Commerce, Olds College, and the Town of Olds), the Institute generates significant synergy within the community by encouraging collaboration between the Essential Members and other community stake-holders so that the sum is greater than each of the individual contributors. In addition, the Institute acknowledges the support of our Associate Members: Mountain View County, Chinook’s Edge School Division and Red Deer Catholic Schools.

www.oldsinstitute.com VALUE STATEMENT • Innovation – to think and act beyond what is expected • Accountability – to take responsibility for our decisions, actions, and outcomes • Collaboration – to utilize broad based input to work cooperatively and openly in achieving a common goal for betterment of Olds & District • Behave with Integrity – to apply principle based decisions in an honest, transparent and respectful manner VISION We are an engaged community of visionaries building shared knowledge and capacity. MISSION STATEMENT Olds Institute for Community and Regional Development encourages, initiates, and facilitates community and economic development through the incorporation of the five dimensions of a sustainable community; cultural, economy, environment, governance and social.

• • • • • •

OICRD OUTCOMES A Vibrant Cultural Scene A Strong Economy A Healthy Environment Good Governance A Strong Social Network Diverse Revenue Streams for the Olds Institute

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