TENNESSEE HEALTH CARE HALL OF FAME NOMINEE VICKY GREGG

NAME: Vicky Gregg

COMPANY: Retired

EMAIL ADDRESS: greggvicky1954@gmail.com

PHONE NUMBER: 423.718.4057

MAILING ADDRESS: 1516 Edgewood Circle, Chattanooga, Tennessee 37405

EDUCATION: Vicky Gregg graduated from the University of Tennessee at Chattanooga with a degree in nursing in 1975.

PROFESSIONAL POSITIONS HELD: She began a career as a nurse technician at Erlanger Regional Medical Center. Within two years, she was promoted to emergency medicine staff nurse and then clinical nurse specialist for the end stage renal disease program. In 1978, she served as Tennessee Foundation for Medical Care’s (PSRO) Quality and Utilization Review coordinator. In this role, Vicky oversaw Medicare and Medicaid programs, providing analysis of data and information for medical facilities and physicians.

Following her time in nursing and the clinical side of health care, Vicky served as the director of Professional Relations (Business Development) for Humana East Ridge Hospital (1980–1984), director of Marketing with Retirement Centers of America (1984–1985) and executive director of Humana Health Plans (1985–1993).

During her career at Humana, Vicky managed capital projects including a health plan office relocation and the construction of six staff model medical offices and an emergency and diagnostic center. She also had extensive involvement with health reform efforts driven by the national Clinton Health Reform plans.

Vicky’s career with BlueCross BlueShield of Tennessee began in 1995 when she joined as senior vice president. She became BlueCross BlueShield of Tennessee’s CEO in 2003 and served in that role through 2012. Vicky was BlueCross’ first female CEO and, at the time, one of few female CEOs in Tennessee and one of few female CEOs in the health care industry.

During her nearly 20 years with BlueCross, Vicky helped manage our company’s profitability and strategic direction. When she served as CEO, the company grew its membership from 2.2 million to 3.1 million people. She was focused on serving Tennesseans, demonstrated by her contributions to TennCare reform efforts led by Gov. Phil Bredesen and the partnership to launch the state’s CoverKids program.

She helped build BlueCross’ reputation as one of the most progressive health plans in the country – which led to her gaining national influence.

She served as board chair for not only the Blue Cross Blue Shield Association, but the National Institute of Health Care Management and America’s Health Insurance Plans, the leading national trade organization for insurers.

APPOINTMENTS/HONORS: Throughout her more than 40-year career in health care, Vicky has earned numerous recognitions of her professional achievements, including:

• Humana’s Humana Outstanding Accomplishment Award (1991)

• Kentucky’s Commission on Healthcare Reform (1993–1995)

• Tennessee Governor’s Roundtable (1997)

• Public Relations Society of America’s MacEachern Chief Executive Officer (2008)

• American Lung Association of Tennessee’s Woman of Distinction (2009)

• Modern Healthcare’s Top 25 Women in Healthcare (2009)

• Health Ethics Trust Fellow

NAME: JD Hickey, M.D.

EMAIL ADDRESS: DonnaM_Williams@bcbst.com

COMPANY: BlueCross BlueShield of Tennessee

PHONE NUMBER: 423.535.5693

MAILING ADDRESS: 1 Cameron Hill Circle, Chattanooga, Tennessee 37402

RELATIONSHIP TO NOMINEE: I first worked with Vicky Gregg when I was leading TennCare for the state of Tennessee and she was CEO of BlueCross BlueShield of Tennessee, as well as during my time at McKinsey. She ultimately recruited me to join BlueCross, and my respect for her leadership played a major role in my decision to join the company.

NOMINEE WAS BORN, LIVED OR WORKED IN TENNESSEE? Vicky Gregg was born in Anchorage, Alaska, but has lived and worked in Tennessee for the majority of her more than 40-year career in health care.

NOMINEE WILLINGLY SERVED AS A ROLE MODEL/MENTOR WITHIN HEALTH CARE COMMUNITY? Throughout her career, Vicky has served as a role model and trusted mentor. When Vicky became BlueCross’ CEO, it was a monumental moment for her career, but also for BlueCross and the industry as a whole. She served in senior leadership positions at a time when there were very few women in these roles, especially at the CEO level. She helped paved the way for future female leadership at BlueCross and beyond, and she mentored and inspired her team members through her strong leadership and commitment to excellence.

NOMINEE DEMONSTRATED UTMOST PROFESSIONAL AND ETHICAL CONDUCT? Vicky’s leadership contributed immensely, not only to the scope of BlueCross’ operations, but to the organization’s positive culture. She cultivated a strong commitment to the highest ethical standards, a hallmark of BlueCross’ culture today. Her dedication to the health and well-being of BlueCross members has helped keep commercial rate increases below industry averages.

She led the company and our employees by example while navigating a time of dramatic change in the health care industry that resulted in the creation of the ACA Marketplace. As BlueCross’ leader, Vicky provided a steady hand and insightful guidance that helped position us for growth and continued strong support of Tennesseans’ health.

NOMINEE MADE SIGNIFICANT IMPACT/LASTING CONTRIBUTION TO HEALTH CARE INDUSTRY? A nationally recognized health care champion, Vicky Gregg has guided industry reforms and improvements that we still benefit from today, held herself and the organizations she worked for to the highest level of professionalism and integrity, and served as a role model to her team members and her community through her board service.

IMPACT/CONTRIBUTION ON THE HEALTHCARE INDUSTRY: After joining BlueCross in 2003, Vicky served as the CEO until 2012, and led more than 5,000 BlueCross workers, unifying nearly 4,000 Chattanooga-area employees from nine separate worksites into one central campus location to allow better collaboration among employees. At completion, this location was the state’s largest LEED-certified corporate campus and the second largest in the nation.

Vicky positioned BlueCross for success by foreseeing the time when patients would begin to act more as consumers, and transparency would become the new normal for health insurance providers. She calmly and effectively guided our response to tighter federal regulations, continuous industry change and an increase in public scrutiny.

Vicky led the creation of Shared Health—an early pioneer in the clinical data exchange field—and oversaw the purchase of Gordian/Onlife to empower patients to make better-informed health and wellness decisions based on their clinical data. She also grew BlueCross’ membership by nearly 1 million Tennesseans during her tenure as CEO.

Her impact has gone beyond the workplace. After mentoring a strong cohort of leaders over many years at BlueCross, Vicky continues to give back to the health care industry through service on dozens of national and state boards, including First Horizon, University of Tennessee’s board of trustees, Team Health, TriZetto, Landmark Healthcare and Quest Diagnostics, to name a few. Her knowledge and practical solutions have helped organizations provide better primary care to consumers and successfully carry out their companies’ initiatives.

In 2004, former U.S. Senate Majority Leader Bill Frist appointed her to the U.S. National Institutes of Health Commission of Systemic Interoperability. The Commission was tasked with developing a strategy to make health care form accessible for consumers and their health care providers immediately and at all times. She then, in 2006, was appointed to Tennessee’s E-Health Advisory Council, where she helped establish a health care data exchange for Tennessee.

Her progressive leadership style has helped her tackle growing issues in the industry, such as customer information delivery networks, electronic data records, financial stewardship and the need for population health solutions in an environment increasingly focused on individual consumers.

ANY ITEMS OF SIGNIFICANCE TO BE MENTIONED: Vicky is a transformative leader in the health care industry, and her continued involvement with businesses in the health care, finance and education industries is reflective of her passion to improve the overall well-being of Tennessee. Her innovative, practical approaches have greatly benefited Tennesseans and left a lasting legacy.

1516 Edgewood Circle

Chattanooga, TN 37405 (423) 718-4057

Greggvicky1954@gmail.com

November 2014 to Present

Guidon Partners Co-Founder, Partner

Hands on partnership involved in investing and advising Private Equity and healthcare companies looking to achieve accelerated growth and profitability Capital is committed by the Founders and not affiliated with any one PE firm.

November 1995 – December 2012

Chief Executive Officer, BlueCross BlueShield of Tennessee, Chattanooga, Tennessee

Served as the Chief Executive Officer of BlueCross BlueShield of Tennessee from January 2003 through December 2012. Company grew from $2.2 billion in revenues to $5.5 billion, membership grew from 2.2 million to 3.1 million and Net Enterprise Value grew from $725.7 million to $1.9 billion. Health Plan maintained A+ rating from Standards and Poor’s.

CEO-Elect, BlueCross BlueShield of Tennessee, Chattanooga, Tennessee

Designated CEO-elect by Board of Directors in December, 2001

Executive Vice President, BlueCross BlueShield of Tennessee, Chattanooga Tennessee

Responsibilities expanded in January 1999 to include Sales and Marketing Division, HealthCare Management Division, Health Delivery Systems (Network Development), and continued to serve as CEO for Volunteer State Health Plan, the company’s Medicaid HMO. Direct involvement in management of profitability and strategic direction for the company.

Senior Vice President, BlueCross BlueShield of Tennessee, Chattanooga, Tennessee

Served as Chief Executive for Volunteer State Health Plan, the companies managed Medicaid HMO serving over 600,000 members. Areas of responsibility included claims and customer service, healthcare management, regulatory compliance, network development, and finance/information management to support the HMO.

1993 – 1995

Market Vice President, Humana Health Plans, Louisville, Kentucky

Served as Chief Executive Officer for Humana’s Kentucky, Ohio, and Southern Indiana healthplans with responsibility for all operations including profitability and growth. Markets had annual revenues of over $400 million and served over 300,000 members. The markets featured a full range of products including both fully and self insured clients, national accounts, Medicare supplement and risk products, staff model health maintenance organizations, open access products, and preferred provider organizations. Also responsible for acquisitions, development, and expansion of healthplan service areas in the region including expansion into new markets. Had extensive involvement with overall corporate strategy including strategic development, public policy and legislative initiatives.

1989 – 1993

Executive Director, Humana Health Plans, Louisville, Kentucky

Served as market executive with responsibility for operations including profitability and growth of Kentucky based health plans. Managed capital projects exceeding $100 million including health plan office relocation, new construction of 6 staff model medical offices and emergency and diagnostic center. Had extensive involvement with health reform efforts in Kentucky driven by the national Clinton Health Reform plans.

1985 – 1989

Executive Director, Humana Health Plans, Chattanooga, Tennessee

Responsible for start up of market, including licensure, network development, and product development. Responsible for operations including profitability and growth of health plan. Managed satellite health plan offices in Georgia, South Carolina, and Virginia.

1984 – 1985

Director of Marketing, Retirement Centers of America (now Life Care Centers of America), Cleveland, Tennessee

Responsible for development of market feasibility and implementation of limited partnerships for long term facilities in multiple states. Included working with various states in securing low interest capital or other grants. Facilities included all levels of long term care including assisted living, Alzheimer’s facilities, and retirement communities for active seniors. Responsible for oversight of sales force and ongoing marketing activities to support occupancy goals.

1980

1984

Director of Professional Relations (Business Development), Humana East Ridge Hospital, Chattanooga, Tennessee

Responsible for business development to support hospital’s overall goals. Included development of product lines and certificate of need applications for extensive Women’s Health Facility, Ambulatory Surgery Facility, and Emergency Department. Responsible for physician recruitment, hospital quality assurance programs, marketing, advertising and public relations efforts. Also work with Humana corporately to identify and assess markets for hospital expansion/Certificate of Need

1978 – 1979

Quality and Utilization Review Coordinator, Tennessee Foundation for Medical Care (PSRO), Nashville, Tennessee

PSRO serving Tennessee with oversight of Medicare and Medicaid related programs. Served as nurse reviewer including analysis of data and information for medical facilities and physicians

1975 – 1977

Clinical Nurse Specialist, End Stage Renal Disease Program 1976-77

Staff Nurse, Emergency Medicine, 1975, Erlanger Regional Medical Center

Nurse Tech, 1972-74, Erlanger Regional Medical Center

Active Public Boards

Quest Diagnostics, Board of Directors, July 2014 to present Acadia Healthcare, Board of Directors, May 2016 to present

Past Board Experience

First Horizon, Board of Directors, January 2011 to April 2016 (Sold to Cognizant) Trizetto, Board of Directors, Executive Chair, 2009 to November 2015 (Private Equity) Team Health, Board of Directors, January 2013 to February 2017 (Sold to Blackstone) Landmark Healthcare, Board of directors, August 2014 to May 2018 (General Atlantic transaction)

Other Private Company Boards

Electric Power Board of Chattanooga, Board of Directors, 2005 to present Guidon Partners, Co-Founder/Partner, November 2014 to present Elara Caring, Board of Directors June 2018 to present, Kelso/BlueWolf Portfolio company

Honors, Awards, Significant Professional Achievements

America’s Health Insurance Plans (AHIP) Board of Directors 2003-2012

Chairman of Board 2010-2011

National Institute of Healthcare Management Board of Directors 2004-2012

Chairman of Board 2012

BlueCross Blue Shield Association Board of Directors 2003-2012

HealthCare Leadership Council Board of Directors 2007-2012 (Executive Committee)

University of Tennessee Board of Trustees, 2012-2018, appointed by Governor Bill Haslem

U.S. National Institutes of Health Commission on Systemic Interoperability 2004-2005 (Appointed by Senate Majority Leader Bill Frist)

Modern HealthCare Top 25 Women in HealthCare 2009

Tennessee’s Woman of Distinction 2009

PRSA’s MacEachern Chief Executive Officer Award 2008

Health Ethics Trust Fellow

Vanderbilt School of Nursing Honorary Alumni Award 2007

Sigma Theta Tau International (Honor Society of Nursing)

State of Tennessee TennCare Board of Directors (Steering)

Nashville HealthCare Council Board of Directors 2004-2010

Chattanooga Region Manager of the Year 2005

Lincoln Memorial University Honorary Doctorate of Science 2005

Tennessee Governor’s Roundtable 1997

Louisville Women of Achievement 1994, 1995

Designated Kentucky Colonel, Kentucky Kentucky Commission on Healthcare Reform 1993-95

Humana Club 1990, 1991

Humana Outstanding Accomplishment Award 1991

Who’s Who in Kentucky Healthcare 1994

Golden Pen Award-Advertising 1983; Golden Pen Award-Communications 1983. National involvement on Health Reform including 1992- 94 serving on subgroups of Jackson Hole group as David Jones-Humana designee

Erlanger School of Nursing 1975 Diploma Nursing University of Tennessee, Chattanooga 1972-73

Born in Anchorage, Alaska in 1954, married to Dr. Fred M. Gregg III, a practicing ophthalmologist with two adult children

8/2018