TENNESSEE HEALTH CARE HALL OF FAME NOMINEE STEPHEN REYNOLDS

NAME: Stephen C. Reynolds

COMPANY: Baptist Memorial Health Care (retired)

IS THE NOMINEE LIVING OR DECEASED: Living

EMAIL ADDRESS: Stephen.reynolds@bmhcc.org

PHONE NUMBER: 901.227.5121

MAILING ADDRESS: 350 N. Humphreys Blvd., Memphis, TN 38120

EDUCATION:

• He graduated from Little Rock Central High School in 1964.

• B.S., Arkansas State University, Jonesboro, AR, 1968

• Master of Health Administration, Washington University School of Medicine, St. Louis, MO, 1972

• Honorary Doctorate of Humanities, Union University, Jackson, TN, 2007

PROFESSIONAL POSITIONS HELD: Mr. Reynolds served with the Tennessee Hospital Association, including as THA president. He participated in the Tennessee Business Roundtable. He has served as chairman of the board of the Memphis-area Better Business Bureau, American Heart Association, the Chamber of Commerce, Memphis Tomorrow and the Dixon Gallery and Gardens. He also was secretary of Ducks Unlimited, Inc. and chairman of the “Let’s Move Together” Arthritis Walk. The University of Memphis Board of Visitors and Trezvant Manor’s Retirement Living Board benefitted from his input as well as the Memphis Biotech Foundation and University of Tennessee Development Council. Mr. Reynolds also has contributed to the national health care agenda, serving as chairman of CEOs Against Cancer, the Healthcare Institute—a national think tank of leading healthcare CEOs, National Quality Forum’s National Patient Safety Task Force and the National Committee for Quality Health Care. He was a board member of the Healthcare Research and Development Institute and Veterans Health Administration, Inc.

APPOINTMENTS/HONORS: Mr. Reynolds’s long list of awards demonstrate the significance of his work, his commitment to excellence in health care and his contribution to national health care. He received the Arkansas State University School of Business Distinguished Alumni Award in 1986, Tennessee Hospital Association’s Distinguished Service Award in 1991, Arkansas State’s Distinguished Alumnus honor in 1995, the American College of Health Care Executives Regents Award in 1998, the Washington University School of Medicine Distinguished Alumnus Award in 1999, Rotary International Paul Harris Fellow Award in 2000 and the B’nai B’rith Healthcare Award in 2005. Other recognition includes Arkansas State University’s Pi Kappa Alpha Fraternity Award, recognition from the Boy Scouts of America for his leadership in the industry and an honorary doctorate from Union University in Jackson, Tennessee. He also was a member of the Advisory Board for the Washington University School of Business and Arkansas State University Foundation’s Board. Mr. Reynolds served as an adjunct instructor in Health Administration at the Washington University School of Medicine, University of Alabama at Birmingham and Trinity University. He also was a fellow of the American College of Healthcare Executives.

NAME: Scott Fountain COMPANY: Baptist Memorial Health Care

EMAIL ADDRESS: scott.fountain@bmhcc.org

PHONE NUMBER: 901.227.8182

MAILING ADDRESS: 350 N. Humphreys Blvd., Memphis, TN 38120

RELATIONSHIP TO NOMINEE: Former Direct Report/Mentee

NOMINEE WAS BORN, LIVED OR WORKED IN TENNESSEE? Mr. Reynolds lived and worked in Tennessee from 1971 until the present. He worked at Baptist Memorial Health Care in Memphis, Tennessee from 1971 until 2014.

NOMINEE WILLINGLY SERVED AS A ROLE MODEL/MENTOR WITHIN HEALTH CARE COMMUNITY? Mr. Reynolds has mentored and helped develop other health care leaders, including myself and his successor Jason Little. Through the Baptist Groner Fellowship program, Mr. Reynolds identified and nurtured dozens of health care leaders who have gone on to lead local, regional and national health care organizations.

NOMINEE DEMONSTRATED UTMOST PROFESSIONAL AND ETHICAL CONDUCT? Mr. Reynolds’s colleagues describe him as a humble, mission-focused servant leader who does the right thing. They describe him as a consummate professional and point to the same word over and over again: integrity.

NOMINEE MADE SIGNIFICANT IMPACT/LASTING CONTRIBUTION TO HEALTH CARE INDUSTRY? At Mr. Reynolds’s retirement, Tennessee Governor Bill Haslam thanked him for his service and stated: “As governor, I’m very appreciative of what Steve has meant for health care in the entire region. Baptist has become a leader, not just in our state, but around the country in providing care.”

IMPACT/CONTRIBUTION ON THE HEALTH CARE INDUSTRY: When Mr. Reynolds started working at Baptist in 1971, the organization included only two facilities—the original Medical Center hospital in Memphis’s midtown area and a nearby rehabilitation facility. But when Mr. Reynolds retired from Baptist 43 years later in 2014, after serving as president and CEO for 20 years from 1994 to 2014, the system included 14 affiliate hospitals, dozens of other entities, a vast network of more than 500 highly trained providers from Baptist Medical Group and more than 4,000 physicians affiliated with Baptist facilities throughout the Mid-South region. Mr. Reynolds played a key role in that growth, which led to Baptist becoming the largest health care organization in the Mid-South region of Arkansas, Mississippi and Tennessee.

In fact, the Sparks Bureau of Business and Economic Research at the University of Memphis estimated Baptist’s economic impact throughout the state in 2012 at more than $2.6 billion. Mr. Reynolds’s vision for Baptist as a health care system led to expansion into new markets. In 2001, the system opened Baptist Memorial Hospital for Women, one of only a few freestanding women’s hospitals in the country and the Baptist Heart Institute in Memphis. This made strategic sense as Baptist was the leading provider of women’s health care and the only facility conducting heart transplants in Memphis.

Mr. Reynolds also oversaw the merger of NEA Baptist Hospital in Jonesboro, Arkansas which expanded the system’s footprint and the creation of the Baptist Medical Group, one of the Mid-South’s largest physician management organizations. He also championed the development and opening of the Kemmons Wilson Family Center for Good Grief and Baptist Trinity Hospice House, the area’s first freestanding hospice house in 2010. This was one of Mr. Reynolds’s most loved and personal projects, which is a tremendous asset to the community.

Upon Mr. Reynolds’s retirement, Baptist’s corporate board of directors renamed the house Baptist Reynolds Hospice House in his honor. Under Mr. Reynolds’s direction, Baptist also expanded its commitment to community service. Baptist Operation Outreach mobile health care clinic for the homeless was established in 2003. This program is a partnership between Baptist and Christ Community Health Services (which Baptist helped found 23 years ago) and is Memphis’s largest homeless health care provider. Baptist is also the region’s largest TennCare provider, contributing $229 million in community benefit in 2012, including $1.7 million in care for Church Health Center patients. At Mr. Reynolds’s retirement in 2014, the Baptist Memorial Health Care Foundation, Baptist’s fundraising arm, had garnered more than $100 million and awarded an additional $60 million in grants, donating millions of dollars to schools, area nonprofits and other organizations.

A donation of Baptist property and land, worth $80 million, was given to the University of Tennessee and the Memphis Bioworks Foundation during Mr. Reynolds’s tenure, as well. It was the largest gift in UT history and paved the way for the development of biotechnology in Memphis and revitalization of the medical center district. Baptist also has donated millions of dollars to dozens of schools, area non-profits and other organizations under Mr. Reynolds’s leadership. One of those schools, the Harwood Center, dedicated its golf tournament to Mr. Reynolds in honor of Baptist’s donation to the organization. Harwood credits Baptist’s donation with allowing the center to increase the number of children served by 91 percent since 2011, open two behavior programs for children with autism, offer a school-based program for children with behavioral challenges resulting from autism and open two off-site preschool classrooms, increasing the number of children served by 28 percent. Mr. Reynolds has proven to be a loyal supporter and advocate for state and regional health care, helping to shape the regional health care agenda and advancing local health care priorities.

He served with the Tennessee Hospital Association for a number of years, including as THA president, developing strategies to enhance health care access and delivery across the state. He participated in the Tennessee Business Roundtable, championing causes in health care and education, including for the Baptist College. His efforts to expand the Baptist College of Nursing into the Baptist College of Health Sciences sent degree-level nurses, radiology technicians, nuclear medicine technicians and many more health care professionals all over Tennessee. Today, the Baptist College is recognized as a best buy for local colleges. In fact, the Memphis Business Journal recently ranked Baptist School of Health Sciences No. 1 among local colleges and universities for highest paid alumni, surpassing such academically top-ranked schools as Rhodes College and Christian Brothers University. A doctoral degree nurse practitioners program will be added soon, propelling the college forward as a graduate institution of health care instruction.

All of these achievements within the Baptist College would not have been possible without Mr. Reynolds vision, dating back to 1995. Mr. Reynolds’s commitment to education has included mentoring and developing other health care leaders, including his successor Jason Little. Through the Baptist Groner Fellowship program (named for former Baptist President and CEO Dr. Frank Groner), Mr. Reynolds identified and nurtured leaders, such as Little, who have gone on to lead nationally recognized health care organizations. He often worked with fellows directly, imparting his wisdom and guidance.

Mr. Reynolds also has contributed to the national health care agenda, serving as chairman of CEOs Against Cancer, the Healthcare Institute—a national think tank of leading healthcare CEOs, National Quality Forum’s National Patient Safety Task Force and the National Committee for Quality Health Care. In addition, he was a board member of the Healthcare Research and Development Institute and Veterans Health Administration, Inc. He also was a member of the Advisory Board for the Washington University School of Business and Arkansas State University Foundation’s Board. Committed to helping develop future health care leaders, Mr. Reynolds served as an adjunct instructor in Health Administration at the Washington University School of Medicine, University of Alabama at Birmingham and Trinity University. He also was a Fellow of the American College of Healthcare Executives.

While Mr. Reynolds’s professional achievements are impressive, he seems most proud of his family and his faith. He and his wife Ann have been married for 47 years, the majority of which he affectionately calls dating. He also is close to his three daughters and their families. Perhaps, his wife and daughters contributed to his backing and promotion of the area’s first women’s hospital, which now serves as a legacy for Mr. Reynolds and his family. Mr. Reynolds also has remained active with his community church, having served as chairman of deacons at First Baptist Church Memphis and chairman of trustees at Trinity Baptist Church of Cordova, Tennessee. No doubt, his Christian faith contributed to the way he led Baptist for 20 years.

For more than 40 years, Stephen Reynolds has made significant contributions to local, regional and national health care through hard work, innovation, respect for others and a compassionate spirit. He has devoted his life to bringing excellent care to all citizens of the Mid-South. Even in his retirement, Mr. Reynolds continues to be involved with health care through his role as a member of the Baptist Memorial Health Care Foundation Board. Through Baptist and Mr. Reynolds’s mentoring of dozens of health care leaders, his legacy for compassion, integrity and excellence in health care continue. With sincerest regards, and in light of his character, contributions and vast achievements, I respectfully submit this nomination for his induction into the Tennessee Health Care Hall of Fame.

REYNOLDS, STEPHEN C. President and CEO

Baptist Memorial Health Care Corporation

350 North Humphreys Boulevard

Memphis, TN 38120

Telephone: (901) 227-5117

Fax: (901) 227-5113

Email: Stephen.Reynolds@bmhcc.org

Born, May 1, 1946, in Little Rock, Arkansas He graduated from Little Rock Central High School in 1964. B.S., Arkansas State University, Jonesboro, AR, 1968; Master of Health Administration, Washington University School of Medicine, St. Louis, MO, 1972; Honorary Doctorate of Humanities, Union University, Jackson, TN, 2007; U.S. Army, 1968-70, Quartermaster Corps, Second-First Lieutenant. Baptist Memorial Hospital: Administrative Resident 1971-72; President & CEO, Baptist Memorial Hospital, 1992; President & CEO, Baptist Memorial Health Care Corp., 1994. Fellow, ACHE; Chair of Board, Tennessee Hospital Association 1989-90; Chairman, Healthcare Institute Board, 2006-08; VHA, Inc. Board, 2000-07; Chair of Board, National Committee for Quality Health Care, 2001; Vice Chair, National Patient Safety Task Force, National Quality Forum, 2006-07; Leadership Memphis, Class of 1983; The Memphis Rotary Club Board, 1995-97; Chair of Memphis Area Chamber of Commerce, 1997; Ducks Unlimited, Inc., Board, Secretary; University of Memphis Board of Visitors; University of Tennessee Development Council; Memphis Bioworks Foundation Board; Memphis Tomorrow Board; Dixon Gallery and Gardens Board; Adjunct Professor in Health Administration, Washington University School of Medicine, 1985-present; Arkansas State University, Alumni Association, President, 1984-85; B’nai B’rith National Healthcare Award, 2005; Distinguished Alumni Award, School of Business, Arkansas State University, 1986; Distinguished Alumnus, Arkansas State University, 1995; Distinguished Alumni Award, Pi Kappa Alpha Fraternity, Arkansas State University, 1986; Distinguished Service Award of the Tennessee Hospital Association, 1991; Washington University School of Medicine Graduate Program in Health Administration Distinguished Alumnus Award, 1999; Rotary Paul Harris Fellow for 2000; Chairman of Deacons First Baptist Church, Memphis, TN, 1986-87; Chairman of the Trustees, Trinity Baptist Church, Memphis, TN 1994, 2006-08. He is married to Ann and has three daughters, three sons-in-law and seven grandchildren.

Stephen C. Reynolds was born on May 1, 1946, in Little Rock, Arkansas. He is a graduate of Little Rock Central High School. He received a Bachelor of Science degree from Arkansas State University, Jonesboro, Arkansas, Master of Health Administration degree from Washington University School of Medicine, St. Louis, Missouri, and an Honorary Doctorate of Humanities from Union University in Jackson, Tennessee.

Mr. Reynolds began his career as an Administrative Resident at Baptist Memorial Hospital, Memphis, Tennessee, 1971-1972. In October 19922, he became President and Chief Executive Officer, Baptist Memorial Hospital and on October 1,1994, he became President and CEO of Baptist Memorial Health Care Corporation.

Military Service

Mr. Reynolds was in the United States Army, Quartermaster Corps, Second-First Lieutenant, 1968-1970.

Health Care

He is a Fellow in the American College of Healthcare Executives, Board member of Healthcare Institute (Chair 2006-08); National Committee for Quality Health Care (Past Chair); Vice Chair, National Patient Safety Task Force, National Quality Forum, 2006-07; and Board member of VHA, Inc. (2000-07)

Community and Board Membership

Mr. Reynolds has served as the Chairman of the Board of the Memphis Chapter of the American Heart Association, Memphis Better Business Bureau, and the Memphis Area Chamber of Commerce. He serves on the Boards of Ducks Unlimited, Inc. (National Secretary), Baptist Memorial Health Care Corporation, Baptist Memorial Health Care Foundation, Memphis Tomorrow and Dixon Gallery and Gardens.

Educational Involvement

Mr. Reynolds is an Adjunct Professor in Health Administration, Washington University School of Medicine. He also previously served as the President of the Arkansas State University Alumni Association and the Board of the Arkansas State University Foundation. He serves on the University of Memphis Board of Visitors, the University of Tennessee Development Council and the Board of the Baptist College of Health Sciences.

Mr. Reynolds received the Distinguished Alumni Award, School of Business, Arkansas State University, 1986; the Distinguished Alumni Award, Pi Kappa Alpha Fraternity, Arkansas State University, 1986; the Distinguished Service Award of the Tennessee

Hospital Association in 1991; the Distinguished Alumnus Award, Arkansas State University in 1995; the Regents Award, American College of Health Care Executives in 1998; the Washington University School of Medicine Graduate Program in Health Administration Distinguished Alumnus Award for 1999; the Rotary Paul Harris Fellow in 2000; and B’nai B’rith National Healthcare Award for 2005.

Personal

Mr. Reynolds has served as Chairman of the Deacons, First Baptist Church, Memphis, and Chairman of Trustees of Trinity Baptist Church, Cordova. He is married to Ann and has three daughters, three sons-in-law and seven grandchildren.

March 2, 2017

Tennessee Health Care Hall of Fame Selection Committee c/o Belmont University

1900 Belmont Blvd.

Nashville, TN 37212

To Whom It May Concern:

It is my honor to give insight into the impeccable character of Stephen C. Reynolds, a man I have known as a colleague and friend for 35 or more years. He is brilliant, he understands people and he always sees the big picture and takes the high road. I’ve often said if I owned Baptist Hospital, I would hire him to run it.

He is simply gifted in the way of being firm, fair and saying or doing the right thing. If someone else has a good idea, he is very quick to recognize it and give credit where credit is du e. I’ve never known him to raise his voice or be rude, even when others might think it appropriate.

It’s not always about putting the last penny in the bank, and Steve understands that. It’s more about being prudent and keeping a successful hospital in order to have the ability to help those who can’t purchase health care or need other assistance. It’s just a healthy approach to the management of the institution. I’ve been in a lot of Baptist Foundation meetings with him and some competitive issue would com e up and he was always the guy that said, “Wait a minute now , and let’s be sure we do the right thing here. Let’s fall back on our purpose to get these patients well.”

Steve came to Baptist as a very junior administrative guy and was a student of Dr. Frank Groner, CEO of Baptist from 1946 to 1980, the administrator who made such a difference in the early years of the hospital. He learned a lot from Dr. Groner, and he built on what he and other administrators did. Under his leadership, the system expanded from a downtown hospital to a 17-hospital system. Patient management improved by maximizing the quality of the medical staff, the ancilla ry staff and the nursing staff and upgrading all our computer capabilities. He made investments in brick and mortar, infrastructure and people. He is responsible for the ongoing success of the system.

I really appreciate your consideration of Stephen C. Reynolds for induction into the Tennessee Health Care Hall of Fame. He is quite deserving and just the finest kind of guy. I wish you all the best in these endeavors.

Best regards,

Rodney Wolf, M.D. Cardiovascular and Thoracic Surgery

February 27, 2017

Tennessee Healthcare Hall of Fame

Selection Committee

Dear Sirs:

It is my deep pleasure to write this letter in support of the nomination of Stephen C. Reynolds to the Tennessee Health Care Hall of Fame.

I have known Steve for more than 25 years through my work as President and CEO of the Healthcare Research and Development Institute (HRDI) and Healthcare Institute. I first met Steve when Joe Powell brought him to a gathering of our group so that Steve cou ld meet this illustrious group of hospital and healthcare system leaders.

When Joe retired and Steve became eligible to become a member, the group immediately brought him in, making him the first person to follow two previous members from the same institution. (Frank Groner was a founding member.)

Steve is first of all a true gentleman. A thoughtful and caring man who always looks for the positive and ensures that credit goes to others for their ideas and their work. His faith underlies his decision mak ing, and his family is the foundation of his world.

Steve dedicated his career to improving healthcare delivery and access in and around Memphis. He grew the Baptist Memorial system to expand access and continually seek new ways to deliver great care.

Steve also expanded the reach and reputation of Baptist Memorial far beyond Tennessee, serving as a leader and role model in numerous organizations including National Committee for Quality Healthcare and HRDI (Healthcare Research and Development Institute) where he served as chair.

In cases where the organization had key issues, he was willing to step up and become a leader during difficult times. He quietly listened, sometimes asking just the right question, often raising an issue or solution not considered before. Rarely did he receive the credit for these crucial contributions. He was not interested in credit. His concern was in ensuring a good decision.

He served on many boards of directors, local, state and national. He has received recognition for his leadership from a diverse and impressive group of organizations, from Washington University to B’nai B’rith.

I could go on and on with examples of Steve’s unique style of leadership and his many contributions to the healthcare field. But the bottom line is, Steve is a man who makes a difference wherever he goes.

I am proud to call him a friend and grateful for the difference he has made in my life and in the organizations where we worked together.

Sincerely,

Diane Appleyard President

February 28, 2017

Tennessee Health Care Hall of Fame Selection Committee c/o Belmont University

1900 Belmont Blvd. Nashville, TN 37212

Dear Selection Committee:

I am writing to support the nomination of Stephen C. Reynolds for entrance into the Tennessee Health Care Hall of Fame. I have had the privilege of knowing Steve for more than 25 years, and he is a consummate health care professional. He has carried out both the broad mission of the health care industry as well as the tenets of the Baptist Memorial Health Care mission of preaching, teaching and healing.

While representing his health system and the health care community in Memphis and across the state, Steve has been very unselfish with his time and participated in a number of civic and economic enhancement activities for the community, such as the Memphis Chamber of Commerce (served on the board and as board chair), Memphis Tomorrow and the Chamber’s Chairman Circle. In each of those organizations, I had the honor to work alongside him and see him shape policies forging the direction of Memphis and surrounding areas.

Steve also has served with the Tennessee Hospital Association, helping Tennessee enhance health delivery and health access for citizens across the state. He has contributed to the development of health care policy and participated on the Tennessee Business Roundtable, working on both health care - and education-related issues that benefit Memphis and all of Tennessee. One such endeavor includes the expansion of the Baptist Co llege of Nursing into the Baptist College of Health Sciences, which Steve spearheaded. That college now offers baccalaureate and doctoral degree programs, which help meet the need for better educated health care professionals throughout Tennessee.

As a CEO for 20 years, Steve never lost his common touch and always remained accessible to others, from health care executives to patients. These qualities endeared him to others and motivated him to approach every situation with the community and other people in mind. Instead of focusing on himself, he approached situations with the goal of making things better for all.

Stephen Reynolds has propelled Baptist Memorial Health Care Corporation forward making it larger, stronger and more diverse and recognized locally, regionally and nationally. He is the pinnacle of health care leadership in Memphis and the Mid-South a true servant leader. His legacy will be felt for decades to come.

Sincerely,

Calvin Anderson

Retired Senior Vice President and Chief of Staff Blue Cross Blue Shield of Tennessee