Excellence in Nursing
A Salute to Our Local Nurses
Celebrating NURSES WEEK 2009
Karen Hook, RN, BSN,TNS Adventist La Grange Memorial Hospital
JUST SOME OF THE FACES THAT MAKE A DIFFERENCE AT THE FOREFRONT OF NURSING EXCELLENCE At The Forefront of Nursing Excellence, The University of Chicago Medical Center provides a Magnet environment with a multitude of professional challenges in which to grow, learn and make a difference.
For Your Commitment To Nursing Excellence, and the dedication to patient care that resulted in Magnet Recognition,
We Thank You! On the occasion of Nurses Week, The University of Chicago Medical Center salutes our Nurses for the passion you bring to our profession. IF YOUâ€™D LIKE TO BE PART OF THIS DYNAMIC GROUP AND APPLY, PLEASE VISIT US AT:
Table of Contents
Introducing Chicago Nursing Today A welcome to our inaugural issue
A Salute to Nurses
From spa days to guest speakers, Chicagoland hospitals are pulling out all the stops this year to honor their nurses. Check out how nurses are celebrating.
Excellence in Nursing A salute to some of the top performing and most dedicated Chicagoland nurses
Janice Graham, RN Neurologic & Orthopedic Hospital of Chicago
Chicago Nursing Today
Publisher Michael Maher Editor Diana Mirel Advertising Sales Michael Maher Art/Design Jack Magurany Health Care Today Network, LLC 540 W. Frontage Road Suite 3165 Northfield, IL 60093 Ph: 877-695-1839 firstname.lastname@example.org
Editor’s Letter Dear Readers, Welcome to the first issue of Chicago Nursing Today! I am so excited to be starting this new nursing endeavor. And the timing couldn’t be better. With National Nurses Week kicking off May 6th and spring finally starting to appear throughout Chicagoland, it is the perfect time to be launching an exciting new venture that is dedicated to all of our hardworking local nurses. This issue is focusing on Nurses Week and honoring all of the amazing nurses who give so much of themselves to their patients, colleagues and communities. For our “Excellence in Nursing” feature, we asked hospitals across the Chicago metropolitan area about their top-performing nurses. In this feature we share the stories of 45 nurses who embody excellence every day. To these all and all of the other nurses in Chicagoland, we extend a huge thank you. In addition to honoring the nurses who serve the Chicagoland healthcare community, Nurses Week is a chance for hospitals to offer tokens of their appreciation to their hardworking caregivers. In this issue we have a roundup of what many of the area hospitals are doing to celebrate their nurses. With everything from spa days and receptions, this year’s Nurses Week is sure to impress. This magazine is all about the great things that nurses do and the issues that affect nurses every day. If there is something you’d like to see in the magazine or a story you have to share, please contact me at email@example.com. And, be sure to visit our web site www.ChicagoNursingToday.com for up-to-date nursing news.
Chicago Nursing Today is mailed to registered nurses in the Chicagoland area free of charge, and delivered to select clinics, hospitals and schools. Chicago Nursing Today, including all artwork, copy and logo types published herein are registered trademarks of Health Care Today Network, LLC. Materials in this publication may not be reproduced in any form without permission. Although we make every effort to verify facts, it is entirely possible that an error or omission may occur. We will publish most corrections brought to our attention. Contact: Health Care Today Network, LLC, 540 W. Frontage Road, Suite 3165, Northfield, IL 60093. For more information call 877-6951839 or email: firstname.lastname@example.org. Visit us on the web at: www.chicagonursingtoday.com
Best, Diana Mirel Editor
Meet Our Team
Mike Maher Publisher
Diana Mirel Editor
Jack Magurany Art/Designer
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Welcome to the inaugural issue of Chicago Nursing Today! We are so honored to launch our first issue during National Nurses Week because this magazine is all about you—our hardworking local nurses. Chicago Nursing Today highlights the accomplishments of excellent nurses and the achievements by everyday heroes in the local nursing profession. We will be running articles that feature the stories of local nurses, issues that affect nurses every day, spotlights on nursing specialties, continuing education opportunities and industry news. Chicago Nursing Today is one part community nursing magazine and one part ultimate hyper-local nursing research, career information portal and recruitment advertising tool. Our original, local nursing news and career information makes us different. So does our independence. Chicago Nursing Today is owned and operated by experienced Chicagobased healthcare media professionals: Michael Maher, Publisher, and Diana Mirel, Editor. “Diana Mirel and I have been covering the Chicago nursing community for five years with a focus on the people in nursing, what makes them unique and what makes them great,” says Michael Maher, Publisher of Chicago Nursing Today. “Now we are part of an organization that is 100 percent owned and operated in Chicago so our commitment to Chicago nursing, both online and in print, is our highest priority—and Chicago nurses deserve that attention.” Chicago Nursing Today magazine is a high-quality, full-color publication mailed directly to the homes of 60,000 registered nurses in the Chicago metropolitan area. Chicago Nursing Today is free of charge to nurses and mailed to approximately 60,000 registered nurses in Cook, DuPage, Kane, Kankakee, Lake (IL), McHenry and Will counties.
In addition to our print publication, our web site, www.ChicagoNursingToday.com, is offering day-to-day local nursing news and continuing education and acts as a career information service for current and aspiring nursing professionals. More stories about Chicago nursing than any other website. That is our commitment. “Nurses are extremely busy and most do not work in front of a computer so when they do go online, the user experience needs to be fast and easy,” explains Maher. “ChicagoNursingToday.com offers all the local nursing news at your fingertips. Want to know who is hiring, who got hired, who got promoted, who is doing exceptional and interesting work? It’s all there online.” Of course, nursing comprises just part of the greater healthcare community, so we’re also launching an interactive web site for the Chicagoland healthcare community at large with www.ChicagoHealthcareToday.com. This site will provide a local healthcare video magazine featuring exciting happenings within the Chicago healthcare industry. The site will offer a look at healthcare industry news, new healthcare service offerings, cutting-edge technology being utilized, professional profiles and educational and career opportunities for current and aspiring healthcare professionals. If you love healthcare, if you love Chicago and if you love videos, you’ll love ChicagoHealthcareToday.com. With original video content coupled with healthcare videos from throughout Chicagoland we’re creating one place to get all the news, profiles and stories about Chicago healthcare online With these two new interactive web sites and a print magazine for nurses, we have the Chicagoland healthcare community covered. “The two sites will complement each other by providing more Chicago nursing news online than any other resource on ChicagoNursingToday.com, with a video overview of the local healthcare industry on ChicagoHealthcareToday.com,” says Maher. “We’re giving nurses the information they need and can enjoy on a regular basis.”
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A Salute to Nurses | Celebrating Nurses Week Compiled by Diana Mirel
National Nurses Week 2009 is being celebrated from May 6-12 across the country with the theme “Nurses: Building a Healthy America.” According to the American Nurses Association (ANA), this theme “reflects the commitment nurses make every day for their patients and the compassion and quality of care they provide for their community.” With 2.9 million nurses nationwide, the ANA notes that nurses represent the largest group of healthcare workers in America. Thus, nurses have the power to influence and achieve reform in nursing and healthcare. Luckily, Chicagoland hospitals know how important their nurses are to providing quality care and achieving healthcare reform at many levels. And this year’s celebrations go above and beyond to honor, educate and engage nurses. From lush spa days and intriguing presentations to ice cream socials and awards receptions, Chicagoland hospitals are honoring their nurses in style for Nurses Week. The dedicated nursing team at Loyola University Health System.
Adventist Bolingbrook Hospital
Adventist La Grange Memorial Hospital
The hospital’s Nurses Week theme is “Come and Celebrate You!” To celebrate its dedicated nurses the hospital has planned a pancake breakfast, blessing of the hands by the pastoral care department, a Greek buffet lunch, drawings for prizes, gift distributions, “Walk the Labyrinth” and a make-your-own-sundae celebration.
Adventist La Grange Memorial Hospital is building upon the national theme of Nurses Week with “Building a Healthy America.” The hospital has planned a celebration breakfast and dessert bar, prize raffle, blessing of the hands by the pastoral care department, gift distributions and a ceremony recognizing five Nurses of the Year: one nurse to represent each quality of the S.H.A.R.E. principle: Sense people’s needs, Help each other, Acknowledge |and accept people’s feelings, Respect people’s dignity and Explain.
Adventist GlenOaks Hospital The hospital’s theme for Nurses Week is “Adventist GlenOaks Grows Great Nurses.” The hospital is giving its celebrations a spring-like feel with events that include delivery of fresh flowers, flower-shaped balloons, flower-shaped cookies and other gifts to the units. Nurses will also have the chance to purchase Gerber daisies to send to coworkers throughout the week. Members of the pastoral care staff will pray with staff and distribute prayer cards about personal and spiritual growth. Nurses will also be encouraged to dress in floral or garden attire and decorate their units with a garden theme on the fourth day as part of a contest. The week also includes a ceremony for Nurse of the Year and other awards. Adventist Hinsdale Hospital The hospital’s Nurses Week theme is “World-Class Nurses in Our Own Backyard.” The hospital has planned a blessing of the hands by the pastoral care department, a lunch-and-learn lecture on how to help patients quit smoking, gift distributions, a DVD presentation on world-class nurses with a buffet lunch and a ceremony recognizing the 2008 nurses of the month and the Nurse of the Year. 6
Advocate Trinity Hospital Advocate Trinity Hospital is dedicating Nurses Week to self improvement through education. Each day of Nurses Week at the hospital will start with an opening prayer, a song performed by an associate and a continental breakfast. To start the week off, Reverend Brenda Jackson, a Trinity chaplain, is giving a presentation titled “The Healing Hands of Nurses.” Following, Thodur Ranganathan, MD, a physician at Trinity, will talk about stress reduction and maintaining good mental health. Other presentations throughout the week include risk management fundamentals, understanding menopause, dealing with lateral violence in the workplace, preventing falls and wound and stroke care. “Nurses have the opportunity to learn new techniques and procedures that might help them save additional lives one day. For me, that’s what this week is all about,” says Karen Heard, a nurse who is helping coordinate the week’s events.
Central DuPage Hospital Central DuPage Hospital’s Nurses Week will focus on honoring and educating its dedicated nurses. The week will kick off with a Candlelight Reflection to celebrate the spirit of nursing. There will also be an education event with a guest speaker. Throughout the week nurses will enjoy chair massages and reflexology, along with meals and healthy goodie trays delivered to the different units. Nurses will also be honored at a recognition dinner event.
formal recognition at the Nurse Excellence Award Ceremony and reception and the Clinical Ladder and Nursing Certification Celebration.
Elmhurst Memorial Healthcare During Nurses and Partners Week, Elmhurst Memorial Healthcare (EMHC) recognizes nurses and support staff members who deliver care in a way that demonstrates their innate belief in the Planetree philosophy of holistic healing. To celebrate Nurses and Partners Week EMHC will host unit celebrations held on inpatient units and will feature team building activities led by nursing staff. There will also be coworker recognition events. The star of the week at EMHC will be motivational speaker Bill Mackey, who will thank nurse for their contributions to the advancement of patient care and inspire them to continue their stellar service to the community. EMHC will also host an awards presentation to recognize nurses and partners for stellar performance and career advancement in the past year by honoring caregivers with “Spirit of Caring” awards. The week will also include a series of informal physician-led presentations to bring physicians and nurses together to discuss a variety of medical topics and trends, such as infection control, women’s health and radiation therapies. Family Home Health Services, Inc. Family Home Health Services, Inc. kicked off its nursing a ppreciation efforts in late April with a special celebration. The nurses were honored with a special luncheon celebration during the quarterly staff meeting in late April. Family Home Health will also be decorating its office in a festive manner and provide times for nurses to share their stories of compassionate care for patients and families during these celebrations. Loyola University Health System Nurses Week at Loyola University Health System (LUHS) will be filled with events and activities for nurses on all shifts. The week will include lunch and learn sessions led by Janelle Ramsborg, RN, BSN, MBA, entitled “Revive, Survive, and Thrive: Driving thru the Economic Storm.” Additionally, Julia Havey, RN, BSN, CCM, and Fran Vlasses, PhD, RN, CEA-BC, will present a session entitled “Animal Assisted Therapy: Who Let the Dogs In?” The hospital will also offer nurses a blessing of the hands, chair massages and unit potluck celebrations. Nurses will also receive
Many hospitals offer nurses a Blessing of the Hands ceremony during Nurses Week. Photo courtesy: Loyola University Health System
Neurologic & Orthopedic Hospital of Chicago The physicians and management team at the Neurologic & Orthopedic Hospital of Chicago (NOHC) make a concerted effort throughout the year to acknowledge and respect its talented nursing team. Ongoing initiatives include annual gifts to recognize years of service, a summer barbecue, an extravagant holiday party, special celebrations for receipt of exceptional patient testimonials, small group meetings with NOHC President Stephanie Spiegel, as well as ongoing lunch and learn seminars featuring inspirational speakers. During Nurses Week 2009, NOHC will offer nurses in-house spa treatments including facials, hand treatments and massages. The week will also be filled with many goodies for the nurses including American Express Gift certificates, chocolates and reusable lunch sacks to encourage recycling. The hospital is also hosting a scavenger hunt for all nurses. Nurses Week celebrations will end with a recognition luncheon for all nurses and prizes will be awarded to the winners of the scavenger hunt. Northwestern Memorial Hospital Nurses Week at Northwestern Memorial Hospital will be filled with presentations for nurses. The week will begin with a lunch presentation from speaker, humorist and author Deb Gauldin, RN, PMS, entitled “Lighten Up! Songs, Stories and Humor Celebrating YOU!” Later in the week there will be a breakfast presentation by Martha Tyson of the Landscape Architect Design Group entitled, “Return to Common Wisdom: Florence Nightingales’ Influence on Healing Gardens.” At the end MAY 2009
Chicago Nursing Today
Last year’s Spa Day was a big hit at Saints Mary and Elizabeth Medical Center and the hospital is offering these lush services again for this year’s Nurses Week celebrations.
of the week there will be lunch and dinner presentations by Vicki Austin of Choices International entitled “Choices Conversations: A New Way to Communicate.” The hospital will also spend the week honoring and supporting its hard-working nurses with a professional nursing fair and a nursing awards ceremony and reception. Our Lady of the Resurrection Medical Center A key event will be the blessing of the hands service for all staff to emphasize solidarity as healthcare professionals. The reverential experience will involve a blessing of hands with sacred oil and a prayer that God guide these hands to bring the healing touch of life and bless these hands to be instruments of healing.
Rush Oak Park Hospital Rush Oak Park Hospital will be holding Nurses Week c elebrations a bit earlier this year, starting May 3rd. Celebrations will begin with a distribution of prayer cards and candy bars. The week will be filled with continental breakfasts for nurses; a guest speaker; popcorn on the units; and the blessing of the hands. The hospital will also host an afternoon awards tea, where Karen M. Mayer, RN, MSN, MHA, CHE, vice president of patient care services, will speak to the nurses. The nurses will also enjoy a distribution of flowers and a arbecue luncheon and food for all shifts. Awards recipients will b be honored and are scheduled to go to Navy Pier.
The medical center is also hosting a special complementary buffet breakfast, luncheon or dinner to accommodate all work schedules. Further, each nursing professional will receive a distinctive, insulated multi-purpose bag as a gift from the medical staff.
The hospital will also offer nurses a “Take Care of Yourself Day” with yoga, relaxation and other surprises, followed by a luncheon. The week will end with a Starbucks meet and great, ice cream for all shifts and a breakfast for the night shift.
The highlight of the week’s festivities will be the presentation of the hospital’s 2009 Nursing Excellence Awards that will include the: Nursing Clinical Excellence Award to recognize excellence in clinical nursing care; Nursing Leadership Award to recognize excellence in mentorship and leadership; and Mission Effectiveness Award to recognize superior performance in meeting the mission and core values of Resurrection Health Care. Each honoree will receive a personal plaque, honorarium and engraved nameplate on Our Lady of the Resurrection Medical Center’s nursing wall of fame.
Saint Joseph Hospital Nurses Week activities at Saint Joseph Hospital will kick off with a special mass and a blessing of the hands. The week will continue with breakfast carts delivered to the units and a Project Runway “Magnet Style” event. The week will culminate with a nursing career advancement day. The following week on May 14th, the hospital will host a Nursing Awards Ceremony, which will be open to all hospital employees to attend. Saints Mary and Elizabeth Medical Center The medical center is kicking off Nurses Week with a blessing
of the hands followed by a presentation entitled “Forces are with You” by Don Houchins, RN, MSN. The rest of the week is filled with themed days including Pizza Day hosted by nursing administration; Education Day focusing on teamwork and communication; Spa Day (a favorite from last year’s celebration) that includes refreshments along with chair massages, mini manicures, facials and make-up; and Magnet Day with doughnuts and popcorn, along with a game in which nurses can spin the wheel to test their knowledge about the Forces of Magnetism. Swedish Covenant Hospital Throughout the week, Swedish Covenant Hospital will do a Blessing of the Hands on all the04657502 nursing units at the hospital. Nurses at the hospital will also enjoy of week of education and 3.625” x 4.625” entertaining presentations and sessions that focus on nursing.
The week will begin with North Park University Graduate S tudent Presentations. These sessions will promote evidencebased (EBP) nursing practice at the graduate level. Students who will be graduating from North Park University with a Master’s degree in Nursing or post-Master’s NP or ANP Certificate programs will present an EBP project or clinical case study.
caring for them and having them care for themselves.” The hospital’s nurses will also be recognized for their healing touch, spiritual connection to patients and their education achievements throughout the year. Spiritual recognition will be given during a special blessing of the hands ceremony to anoint and bless the hands of the nurses who embody the hospital’s mission and to honor the great significance of their role in healing. Nurses who have received certifications, advanced degrees and those who are enrolled in degree programs will also be recognized for their efforts to expand their minds and enhance patient care. Additionally, Stenske will also unveil the Nursing Strategic Plan.
Jane Stenske, RN
Other session and speaker highlights include Linda Beagley, RN, MS, and Kathleen Folena, RN, BSN, MS, CNOR, RNFA, who will be discussing how nurses contribute to community-based nursing activities. Beagley and Folena will share their experiences with mission nursing practice in Lithuania, Columbia and Kenya. Another presentation during the week will be given by Nicole Warren, PhD, CNM, who will share her expertise in relation to midwifery practices from around the globe, from Chicago to Mali, Africa. Later in the week, the Nursing Research Committee will present a mock trial simulation demonstrating the use of evidence-based literature and how it may improve the practice of nursing. Westlake Hospital The theme for Nurses Week at Westlake Hospital is “Nurses: Building a Healthy America–Starting with You.” Throughout the day on Friday, May 8th, nurses will be able to attend a health fair designed around them. There they can take advantage of free neck and hand massages, blood pressure and bone density screenings as well as opportunities to learn how to reduce stress, stop s moking and eat healthy. Plus, nurses will receive information about fi nancial planning, safety tips from the security department, lifting techniques from physical therapists and tips on advanced directives. “Our nurses are always caring for everyone else,” says Jane Stenske, RN, vice president, patient care services. “We thought it would be nice to show them how much they mean to us by
Why has Rehabilitation Institute of Chicago been the #1 rehabilitation hospital in the country for 18 consecutive years and the first rehabilitation hospital to achieve Magnet status? Knowledge. Our robust contin-ued education program gives our professionals a level of expertise that’s vital in helping our patients live fuller lives. As we celebrate another Nurses’ Week, we wish to take a moment to thank all the nurses at RIC for their continued dedication to providing the highest level of care. We commend you for your commitment to your patients. We are grateful for the passion you bring to your work each and every day. We are thankful to be blessed with a staff filled with the very best nursing has to offer. It is because of your hard work that RIC remains the #1 rehabilitation hospital in the country and for that we say thanks!
Clinical Nurse Educator Staff Registered Nurses, Evenings and Nights 8- and 12-hour shifts, and flex staff
At Rehabilitation Institute of Chicago, we don’t measure success in terms of our #1 status alone. Our success is measured by each employee’s commitment to enriching the lives of our patients. The strength of our reputation is achieved through the Visit www.ric.org/jobs or email your resume and cover letter to firstname.lastname@example.org today to bring your strengths to our team.
#1 Rehabilitation Hospital in America Equal Opportunity Employer
Chicago Nursing Today
Compiled by Diana Mirel
For the seventh consecutive year, nurses were voted the most trusted profession in America in Gallup’s annual professional honesty and ethics poll. With 84% of Americans believing nurses’ honesty and ethical standards either high or very high, it’s clear that nurses are deserving of this honor. Registered nurses constitute the largest healthcare occupation, with 2.5 million jobs. Their presence and impact is felt in all areas of healthcare, and it continues to grow every year. In fact, according to the Bureau of Labor Statistics, registered nurses are projected to generate about 587,000 new jobs over the 2006-16 period, one of the largest numbers among all occupations. With all of the care and support nurses provide to their patients, colleagues and communities, Chicago Nursing Today is dedicating its inaugural issue to you: our dedicated and passionate local nurses. To celebrate National Nurses Week, May 6-12, we asked healthcare organizations throughout Chicagoland to help us honor our local nurses by highlighting some of their nurses who go above and beyond the call of duty every day. We thank these and all other nurses for all you do!
Magan Schwartz, BSN is a compassionate and clinically excellent medical oncology nurse. Her critical thinking skills are exceptional, allowing her to advocate for the patient while building a strong partnership with the physician. She is a leader for multiple house wide committees and has been instrumental in helping the staff on her unit learn and use evidence based practice. Magan is never too busy to listen to and support a patient, a family member or a colleague and her patients always feel they are her most important. Magan is both a preceptor and mentor for new and tenured staff, guiding her peers through difficult situations with compassion and humor. She sets high standards for herself and works tirelessly to achieve her goals. She has participated in Relay for Life for many years and often has captained the team. Her manager feels lucky to have a nurse the caliber of Magan working at Central DuPage Hospital.
CENTRAL DUPAGE HOSPITAL
Lori Chatten, RN, BSN
Pamela Stack, RN, BSN
Lori Chatten, RN, BSN, is a four time cancer survivor. During her procedures, therapies and surgeries, Lori taught her team about cancer. Throughout it all she believes work is her gift and that the best way to go through life’s journey is with a smile and determination. Lori teaches cancer prevention and counsels patients on their cancer journey. She is known as a clinical expert who is actively involved in facilitating an evidence based research project within the outpatient facilities and she organizes a nurse initiated audit for all sites ensuring compliance. Off the clock, Lori is compassionate about people; she is involved in Relay for Life, a local homeless shelter, local food drives, church youth activities and she participates annually on a pilgrimage to a disaster area to bring aid. Many of the CDH physicians have called her the “best nurse I have ever worked with.”
Pamela Stack, RN BSN is currently a staff nurse on orthopaedics and is actively involved in the Central DuPage Hospital Magnet Journey. Pam has been a nurse for 14 years, the last 10 of which have been at CDH. Her achievements include: four years as an oncology nurse with chemo certification, home health experience and orthopaedic experience including as Relief Charge and Preceptor. Pam has taken on the role of Chair of the House wide Clinical Practice Committee. She has held this position for the past year and a half and has led the Practice Committee through many exciting and successful changes. Pam is also Unit Practice Chair, Magnet Ambassador and is active in Magnet Force Committees. Just recently, Pam has become the newly elected staff co-chair of the Nursing Assembly. She says that the shared governance experience has given her more incentive to take on various roles reflecting nursing autonomy. 10
Magan Schwartz, BSN
Provena Home Care Karen Diamond, RN From Karen Diamond’s, RN, experience as a teenager working in a nursing home, she fell in love with serving seniors. As a 20-year veteran of home care nursing, Karen understands that building relationships and supporting emotional needs underpins healing. Developing trust and creating a comfortable atmosphere empowers patients to learn and progress toward their goals. She finds it rewarding when she can help someone remain out of the hospital and at home. The most challenging aspect of care for her is facilitating a safe and appropriate environment, especially when dysfunctional family dynamics affect outcomes. Karen practices “emotional intelligence” in integrating patients, families and the multiple disciplines involved in care. She believes emotional connections and genuine care are the secrets to successful clinical outcomes and happy customers.
Andrea Guzman, RN Andrea Guzman, RN, has been a home care nurse for eight years. In addition to her strong clinical, teaching and assessment skills, she understands cultural perspectives and accurately identifies problems. When patients have language barriers, communication can be challenging. Often, patients withhold important information because they do not feel confident that they will be understood. Andrea takes the initiative to link communication gaps with physicians and other team members to reach successful outcomes. With her contagious smile and empathetic nature, patients know she is on their side—her secret to powerful h ealing.
Our Lady of the Resurrection Medical Center Lynn Nadrowski, RN, BSN, CPAN Lynn Nadrowski, RN, BSN, CPAN, is a change agent whose motto is “fostering quality improvement for patient safety.” As Charge Nurse of the Post Anesthesia Care Unit at Our Lady
of the Resurrection Medical Center, Lynn plays a critical role in implementing national Surgical Care Improvement Project (SCIP) process of care measures for positive patient outcomes. As a selfnamed “troubleshooter,” Lynn says she “takes care of problems before they arise” by diligently enforcing SCIP standards of care to prevent infections and blood clots. Certified in post anesthesia nursing (CPAN), she finds her work rewarding as she remains focused on delivering exceptional clinical care to the surgical patient.
Mila Rolle, RN, MSN, CCRN Mila Rolle, RN, MSN, CCRN, says she “welcomes the challenges” associated with advancing the nursing profession. As a critical care certified (CCRN) nurse manager of two medical-surgical/orthopaedic/oncology units at Our Lady of the Resurrection Medical Center, Mila not only is responsible for her units’ patient care but she also oversees the hospital’s Nursing Levels of Practice Program aimed at transforming novice nurses to experts. As a mentor, teacher and coach, Mila says she has a “passion” to advance nurses’ clinical competencies and leadership skills that ultimately lead to patients receiving enhanced quality of care.
Family Home Health Services, Inc. Metoda Posega, RN, Hospice RN/Admissions Metoda Posega, RN, inspires her colleagues each and every day with her knowledge, commitment and compassion. She is the epitome of a great employee and a superb hospice nurse. Her attention to detail is unmatched as is her ownership of her work and focus on doing the right thing for the patient and family always.
Chicago Nursing Today
Marj Youngren, RN Admissions Marj Youngren, RN, is a true professional with clinical and interpersonal skills that are hard to equal. She serves as an educator and mentor to other nurses and projects an image for the company with patients, families and referral sources that is outstanding. Her grace and composure in all types of situations are unrivaled.
LaJaunesse Jordan, RN Hospice LaJaunesse Jordan, RN, possesses a unique sense of humor, coupled with a compassionate spirit—key strengths in the field in which she works. She is creative in her approach to meeting the distinct requests for care of patients and families. Her knowledge of what it takes to provide high quality comfort care and her nurturing mindset are the tenets for how she operates each and every day.
Deanna Palushik, RN Deanna Palushik, RN, Home Health, is the epitome of a dedicated and committed home health nurse. Her patients feel comfortable, safe and secure from the onset of her visits with them. She serves as a role model for new and veteran nursing colleagues through her positive approach to her work which instills hope and confidence in patients for successful outcomes for their care.
Adventist La Grange Memorial Hospital Karen Hook, RN, BSN, TNS A 64-year-old patient entered Adventist La Grange Memorial Hospital’s emergency room complaining of chest pain. An electrocardiogram (EKG) was performed, and the man was found to be 12
in stable condition and was about to be transferred to the cardiology unit. But ER nurse Karen Hook, RN, BSN, TNS, thought he didn’t look quite right. She ordered another EKG, which showed a subtle change from the first test. A third EKG was performed, showing that the patient was having a massive heart attack. The ER team administered medicine to stabilize him before rushing him to the cardiac catheterization laboratory for treatment. He’s expected to make a full recovery. “If not for Karen’s gut responsiveness and great teamwork, this outcome could have been very different,” says Nancy Burke, RN, director of the hospital’s emergency/ambulatory care services.
Don Alberts, RN Don Alberts, RN, is a firm believer in the power of prayer. The emergency room nurse at A dventist La Grange Memorial Hospital regularly prays for his patients and their families. He believes physical and spiritual healing go hand in hand. “What I will do with a patient is share with them, let them know about my faith,” Alberts says. “Most–if not all– of my prayers get answered.” One family was so touched by Alberts’ care that they sent a thank-you letter to hospital Chief Executive Officer Rick Wright. The patient’s daughter wrote: “Don’s loving and caring manner, his rock-solid faith and his certain and fervent prayers for my mother instilled such comfort and strength to a family who was already quite emotionally and physically depleted.”
Peder Storandt, RN, TNCC, PALS, ACLS, ECRN For Peder Storandt, RN, TNCC, PALS, ACLS, ECRN, being a nurse is about more than recognizing the signs and symptoms of acute illness and treating patients—it’s about connecting with patients and their families. “What I tell nursing students is that you can’t just show concern; you have to genuinely be concerned,” says Storandt, who has worked in the emergency room of Adventist La Grange Memorial
Hospital for five years. The daughter of one of Storandt’s recent patients was so appreciative she wrote a letter to his supervisor. She wrote: “Throughout my dad’s various illnesses, Peder stands out among the many health care professionals we encountered. Peder took the time to show compassion for us and treat our dad with dignity and respect.”
Adventist Bolingbrook Hospital
Julie Grivetti, RN Julie Grivetti, RN, received the Nurse Quality award from Adventist Bolingbrook Hospital. Julie is clinical coordinator of the hospital’s post-anesthesia care, same-day surgery and ambulatory care units. She has been a nurse for 13 years. The Nurse Quality award is bestowed upon nurses who demonstrate the delivery of exceptional patient care as reflected through compliant quality documentation and support for principles of continuous quality improvement to achieve measurable improvement.
Joan Vrba, RN Joan Vrba, RN, received the Nursing Legacy award from Adventist Bolingbrook Hospital. Joan works in the pain management department. She was hired in 1983, two years after the opening of Adventist Bolingbrook Medical Center, the hospital’s predecessor. She worked with state officials to develop the rules and regulations that led to the medical center being certified as the first freestanding emergency center in Illinois. The Nursing Legacy award is bestowed upon nurses with an extensive history with Adventist Health System who demonstrate compassion and personal values that inspire other nurses. The award is designed to honor nurses of passion and conviction who have overcome significant personal adversity or whose body of work will follow them throughout their career.
Jolene Albaugh, RN Jolene Albaugh, RN, received the Nursing Leadership award from Adventist Bolingbrook Hospital. Jolene, director of surgical services, oversees nurses in the operating room and post-anesthesia care, same-day surgery, endoscopy and sterile processing units. A nurse for nearly 30 years, Jolene came to Adventist Bolingbrook Hospital in May 2007 and spent eight months forming and training her team to prepare for the hospital’s opening in January 2008. The Nursing Leadership award is bestowed upon nurses who demonstrate extraordinary service in the execution of balanced performance and embrace a philosophy of excellence in the areas of staff development, clinical quality, patient satisfaction, physician relations and stewardship of hospital resources.
The same day surgery team. Front row (left to right): Beth McMillin, Julie Grivetti, Martha Kokenes and Chris Pearson. Back Row (left to right): Jolene Albaugh, Tashay Jamison and Miriam Ramos.
Saints Mary and Elizabeth Medical Center Sister Antonia Klausner, CSFN, RN, MSN Sister Antonia Klausner, CSFN, RN, MSN, was recently honored for 65 years of service at the Resurrection Health Care award ceremony. Sister Antonia entered the convent of the Sisters of the Holy Family of Nazareth at the age of 14. Her nursing leadership experience includes positions as Supervisor of Saint Mary of Nazareth’s nursery followed by a position as a School of Nursing faculty member. In 1965, she became the Director of the School of Nursing until its closure in 1986. Her motto was “To teach is to touch a life forever.” Sister Antonia then became Saint Mary’s Coordinator, Standards/Education. During this time, she became active as a member of the Illinois Continuing Education Review Panel and the Appeals Committee. She was also a member of the Commission on Continuing Education, which was recently involved in the review of the proposed changes to the Nurse Practice Act. Sister Antonia’s current responsibilities include provision of hospital-wide education, monitoring and evaluation of compliance with accrediting and regulatory agency standards. She helps prepare the organization for the Healthcare Facilities Accreditation Program accreditation process and serves as a resource to staff, to assure MAY 2009
Chicago Nursing Today
quality in patient care as prescribed by the Medical Center’s Quality Improvement Plan. She also serves as a mentor in her role as the Department of Nursing’s Magnet Journey Coordinator. As President of the Chicago Branch #180 of the First Catholic Slovak Ladies Association, Sister Antonia completed various grant applications to benefit the hospital, including the most recent award of $5,000 to support the Medical Center’s new Emergency Department, which opened in January 2008.
rganization membership and certifications among nursing o staff. Cora commits up to 30 hours outside of work promoting membership to local hospitals and clinics and helping to plan AMSN’s annual convention in Washington, DC. Her passion for supporting the medical-surgical nursing specialty is bolstered through community service projects such as outreach to nursing schools and serving the homeless.
Katie Doyle, RN
Swedish Covenant Hospital Melissa Butkiewicz, RN, BSN, CNOR Perioperative nursing is sometimes thought to be ultra technical and not very patient-focused. But Melissa Butkiewicz, RN, BSN, CNOR, begs to differ. As an OR nurse for the past nine years, Melissa takes pride in her ability to excel in the technical aspects of her job, while bringing patient safety, satisfaction and compassion to the operating room. Before escorting a patient into the operating room, Melissa conducts an interview, confirms background information and medical status, explains the procedure, obtains consent and does her best to put their mind at ease. Melissa personally ensures that the patient is positioned correctly and safely for the procedure, all equipment is ready and any medication or blood is available. She also keeps family members informed about the progress of the surgery and answers all of their questions. When the patient is discharged to PACU, Melissa is confident that she has done all she can to help make his or her surgical experience a positive one.
Northwestern Memorial Hospital Cora Palmer, BSN, RN-C Seeking a forum for continuing education, sharing best practices and community outreach for medical-surgical nurses, Cora Palmer, BSN, RN-C, spearheaded the launch of the Academy of Medical-Surgical Nurses (AMSN) Chicago chapter at Northwestern Memorial Hospital. A member of AMSN for six years, Cora has helped recruit more than 65 members, and the chapter has led to an increase in professional 14
As a labor and delivery staff nurse and unit educator, Katie Doyle, RN, has been instrumental in the development of a state-mandated post-partum hemorrhagic protocol and training curriculum for more than 200 care providers, which has resulted in a more than 50 percent reduction of mothers receiving major blood transfusions during obstetrical hemorrhages. A major proponent of evidencebased practice and nursing research, Katie fosters a creative approach to sharing resources with her peers and promoting employee learning and professional development. Her passion for excellence creates excitement and enthusiasm to embrace projects and initiate research, and thus cultivates the talents and development of new nursing leaders within her unit.
Rush Oak Park Hospital Kimmetha Johnson, RN Kimmetha Johnson, RN, works with an unwavering focus on customer service that reaps high praise from patients and their families, as well as coworkers on her medical/surgical unit and in departments throughout Rush Oak Park Hospital. Kimmetha has played an integral role in the development of Rush Oak Park Hospital’s Nursing Peer Review Council, asking questions at meetings, adding pertinent clinical expertise to the group’s discussions and consistently identifying standards and ethics-related issues. She volunteered to present one of the first cases the council reviewed and led the discussion on recommendations. The excellence she displays in her work with
the council carries over to her work on the medical/surgical unit. immetha’s commitment to patients is preeminent. Her patient K care philosophy can be summed up in three simple phrases: patients come first; quality care matters; and communication is key. For being a shining example of Rush Oak Park Hospital’s mission of service, Johnson has earned the 2009 Nursing Excellence Award.
Patricia Williams, PCT Every morning Patricia Williams, PCT, comes to work at Rush Oak Park Hospital with a smile on her face—and her customers remember her best for that sunny disposition, which lasts throughout the day. Greeting patients who are wheeled up to her area in sameday surgery, Patricia is always professional and guided by a caring spirit. When she wheels them back out, she stays by their side until their cars arrive. Patricia’s spirit of customer service extends not only to Rush Oak Park Hospital patients and their families but also to fellow employees. When a new coworker experienced a death in her family, she remembered the anniversary date a year later and slid a card of encouragement under her coworker’s door—even though she did not know her personally. Patricia has been seen paying for students’ lunches in the cafeteria. She’s known for her heart and responsiveness, as well as her enthusiasm, problem-solving and communication skills and willingness to go the extra mile. Colleagues admire her most for her dedication to care. It is for that dedication that Rush Oak Park Hospital awarded Patricia the 2009 Technician Excellence Award.
Saint Joseph Hospital Jan Dragland, RN Jan Dragland, RN, coordinator of quality improvement, is truly passionate about improving patient outcomes. She is the “face” of quality at the hospital, yet, she accomplishes all of this behind the scenes. She is always asking how and why, and inspires others to make positive changes. There is nothing Jan will not do to ensure that quality initiatives are addressed. Recently, she helped lead the charge for the hospital in the system’s process to achieve a ccreditation as a chest pain center.
Mary Anne Harper, RN, BSN, MHCA Mary Anne Harper, RN, BSN, MHCA, nurse manager of maternal child services, is never happy with the status quo and constantly thinks of ways to improve employee, physician and patient satisfaction. She is a “straight shooter” whose commitment to her team is exemplary. She lets others grow and bloom—that is her essence. In other words, she is committed to advancing her colleagues within the field of nursing. And her leadership extends beyond her unit. In March 2009, she served as one of two honorary chairs of the system’s annual Monarch Ball, which benefits the College of Nursing.
Marlene Balik, RN, BSN, CWCN Marlene Balik, RN, BSN, CWCN, wound and skin care nurse, leads the hospital’s Wound and Skin Care Committee, also known as SMART (Skin Management & Assessment Resource Team). In the last three years, she has spearheaded the committee���s transformation into a dynamic, multidisciplinary resource for caregivers. She has placed the spotlight on the importance of nursing, not only to the issue of wound care and skin care but to the overall care of the patient. And her enthusiasm has inspired others. When confronted with tough decisions related to wound care, her liaisons ask, “What would Marlene do?” and they then try to replicate that.
Neurologic & Orthopedic Hospital of Chicago Evelyn Badran, RN Evelyn Badran, RN, Gamma Knife coordinator at the Neurologic & Orthopedic Hospital of Chicago (NOHC), oversees patient care for the state-of-the-art Gamma MAY 2009
Chicago Nursing Today
Knife, a non-invasive treatment that delivers pin-pointed radiation laser to brain tumors. Gamma Knife radiosurgery is a high-precision radiation delivery system that is used to treat abnormal brain tissue in a single session without surgery. A helmet is attached to the head of each patient using pins and local anesthetic allowing targeted radiation to destroy the cancer cells but minimize effects on healthy surrounding tissue. Because the procedure is non-invasive, patients can return to their usual routines almost immediately and as it is virtually painless, it causes little discomfort or post-operative recovery pain.
Janice Graham, RN As an operating room nurse and Coordinator of Spine Services at the Neurologic & Orthopedic Hospital of Chicago (NOHC), Janice Graham, RN, sees firsthand the impact technology has on improving lives. She assists with state-of-the-art spine surgery technologies that allow for faster, more effective surgery and happier patients. A nurse for 30 years and a neurosurgical specialist for the last 16, Janice works with five neurosurgical and orthopedic surgeons performing a variety of procedures including lumbar fusions, artificial disc replacements, posterior and anterior cervical fusions, discectomies and craniotomies. She believes one of the reasons for the excellent patient results and national recognition is the tightknit work environment and the support from coworkers. “We are a private hospital so the nurses work very closely with the doctors and we have a great working relationship,” says Janice. “We work as a team to achieve the best possible care of the patient. Job titles don’t mean much here because we all pitch in and help each other out.”
Mary Taylor, APN, BC Mary Taylor, APN, BC, is the primary liaison between the neurosurgeons, orthopedic surgeons, medical specialists and patients at the Neurologic & Orthopedic Hospital of Chicago (NOHC). She is responsible for writing treatment orders, discharging and educating patients and rounding on patients. Mary is philosophical about her beginnings with the neurosurgeons at NOHC 22 years ago. “I really believed in Dr. Cerullo’s philosophy of care so I left the large academic institution for an organization where everyone knows each other,” she says. “We know each 16
other’s strengths and weaknesses and therefore can better support one another and deliver superior medical care. Experience is the best teacher, but I would suggest to those nurses just beginning their career, choose your teachers wisely.”
Westlake Hospital Elianor Puntriano, RN, BS, WOC, CWCN As Westlake Hospital’s only dedicated wound care nurse, Elianor Puntriano, RN, BS, WOC, CWCN, serves as a mentor to the entire hospital nursing staff by teaching them about the importance of wound care and treating patients like they are members of her family. Elianor cherishes her roles as a mentor and caregiver and as a result feverously looks for ways to improve her depth of skills and knowledge to enhance patient care. As a result, she was one of only eight nurses within the Resurrection Health Care (RHC) to take part in the system’s new Nursing Research Internship program. “As an experienced WOC nurse, Elianor has the opportunity to pass along knowledge, skills and behaviors and values and become a mentor to nurses who are less experienced,” Jane Stenske, RN, MS, Vice President Patient Care Services/Chief Nursing Officer. “She makes a real difference at Westlake and I believe this program will only add to her already exceptional nursing skills.”
Julio Jimenez, RN, MPH Julio Jimenez, RN, MPH, staff nurse, was recently presented with Westlake Hospital’s quarterly Someone You Should Know Award for showing compassion, accountability, respect, excellence and service in each contact he makes. Julio is so much more to Westlake Hospital than just a nurse; he is a leader, an educator, a spiritual advisor and a confidant to countless individuals. He is an excellent operating room nurse and a clinical educator for Operative Services. In this role, he develops in-service programs to enhance the skill set of nurses, always keeping the patient in mind. He works tirelessly to make sure that each patient who is wheeled through the doors of surgery are in the very best hands. He believes that education should never
Chicago Nursing Today
stop; that is why he makes himself available 24 hours a day to help think through a problem or implement change. For almost 30 years, Julio has seen himself as part of the Westlake Hospital family. He will go out of his way to help a coworker, a doctor or a patient. He has even been known come to work in the middle of the night when he is not on call to assist in emergency cases. He is punctual, trustworthy and source of knowledge for everyone on the surgery team. “Julio Jimenez is someone that I am delighted to know and privileged to have as a part of the Westlake Hospital family” said Pat Shehorn, Chief Executive Officer.
MacNeal Hospital Betsy Winters, RN-C Betsy Winters, RN-C, serves as a valuable member of the Birth Center at MacNeal Hospital. Betsy continues to expand her clinical expertise in the areas of mother/ baby nursing, and level I / level II neonatal nursing. She is a true advocate for patients and families. Dignity, respect and kindness are key principles of her direct bedside care skills. She is driven by the caring moments that she has with patients. New mothers love Betsy and she is frequently mentioned in our customer satisfaction survey. In addition, Betsy serves as a productive member of the Hospital-wide Nursing Quality Council. Furthermore, her honesty and trust were some of the main reasons her peers selected her as a contributor for nursing peer review. Betsy continues to promote the advancement of nursing by achieving personal accomplishments and acting as a true role model for her peers. She has obtained national certification in her specialty, and is graduating in May with her BSN.
Stacy Matthias, RN Stacy Matthias, RN, has been unanimously recognized by her peers at MacNeal Hospital in the Home Health department for the outstanding service she gives to patients and fellow caregivers. Stacy’s professional contributions to patients, families, nurses and colleagues serve as an inspiration to all. As an admission nurse, she is the first clinician in the home. Stacy creates an individualized plan of care and sets realistic goals designed to maximize outcomes for her patients. She starts the process with a comprehensive assessment that includes the family perspective. Stacy also successfully advocates for patients when additional home health visits are warranted. She 18
demonstrates equal enthusiasm for new staff and students by assisting with the orientation process. She is viewed as a true mentor by students and employees as they look to her for guidance.
Rosa Navarro, RN-BC, BSN Rosa Navarro, RN-BC, BSN, is a clinical coordinator at MacNeal Hospital who demonstrates dedication to the nursing profession. She performs leadership by modeling exceptional behaviors. She walks the talk. Rosa regularly participates in community health promotions for MacNeal Hospital. She provides cholesterol screening, diabetic screening and education to the community as a volunteer nurse. She is bilingual and makes a significant impact in the care of the Hispanic population. As the clinical coordinator for a pediatric-adult medical surgical unit, she still performs direct patient care. Rosa is committed to communicating the voice of today’s bedside nurse when representing her department. She shows leadership both at the bedside and in her administration role. She is a role model to the nursing profession.
West Suburban Medical Center Sandra Watkins, MS, RN In college, Sandra Watkins, MS, RN, thought she wanted to be an engineer, but followed her heart and shifted gears to a career where she could help people: nursing. For Sandra, it was a move that has been most rewarding. Sandra is the director of Emergency Services at West Suburban Medical Center, where she manages about 90 emergency department (ED) staff. She joined the hospital in 2001. With a new ED opening in winter 2009, Sandra has been involved in planning each step of the way—making decisions ranging from infrastructure to patient safety to financial issues.
Edward Hospital Edward Hospital is recognizing three talented nurse leaders who chair the hospital’s Shared Leadership Councils:
Therese Murphy, BSN, RN, CCRN Therese Murphy, BSN, RN, CCRN, chairs the Practice Council. Therese graduated from St. Mary’s University of Minnesota and Rochester and enjoys serving as a nurse on mission trips along with her staff nurse role in Edward’s ICU.
Geri Thayer, BSN, RN Geri Thayer, BSN, RN, chairs the Quality Council. A graduate of University of Tulsa, Geri is a staff nurse in the Ambulatory Surgical Care Center.
Lisa Winston, BSN, RN, Lisa Winston, BSN, RN, chairs the Professional Development Council. A graduate of Chicago State University, Lisa functions as a staff nurse in both the pediatric emergency department and the pediatric/PICU unit.
c omposure and compassion shows her patients that they can trust in the care that they receive at EMHC.
Annemarie Schmocker, RN Annemarie Schmocker, RN, infection control, received the Spirit of Leadership award from Elmhurst Memorial Healthcare (EMHC) for demonstrating the spirit of caring in her advanced nursing role as an infection control practitioner. Her sound judgments and fastidious execution of precautions and responses—whether day or night— have earned her compliments from health agencies. Annemarie’s coworkers attest to her reputation for being dependable, accountable and considerate. “Annemarie is an exceptional clinician who has helped improve our infection control results and is completely devoted to her patients and coworkers,” says Quality Resource Management Director Sherri Hill.
Loyola University Health System Linda Flemm, MSN, APN-CNS, AOCNS and Theresa Pavone, MSN, RN From left to right: Therese Murphy, Lisa Winston and Geri Thayer.
Elmhurst Memorial Healthcare Megan Powers, RN Megan Powers, RN, progressive care unit, was honored with the Spirit of Excellence award during Elmhurst Memorial Healthcare’s (EMHC) recognition of Nurses Week. The caring relationship that she develops with each of her patients was exemplified when a patient was hospitalized for several months and Megan visited the patient daily to provide personal attention and encouragement regardless of where the patient was transferred within the hospital for treatment. For another patient, Megan gathered coworkers at the bedside for a prayer because no family was available. Her
Nurses at Loyola University Health System (LUHS) consistently go above and beyond their call to care. So when an LUHS employee survey revealed that staff nurses were interested in receiving more communications from their organization, nurses Linda Flemm, MSN, APN-CNS, AOCNS and Theresa Pavone, MSN, RN rolled up their sleeves and got to work. Flemm and Pavone recognized the value in ensuring their colleagues were aware of the latest information in nursing at LUHS and beyond. As a result, the duo took it upon themselves to launch Nurse Link, a newsletter strictly geared toward LUHS nurses. After two years of publication, Nurse Link continues to serve as a positive voice for Loyola nurses.
From left to right: Linda Flemm and Theresa Pavone.
Chicago Nursing Today
Provena Saint Joseph Medical Center Judi Howell, RN Judi Howell, RN, is known for her compassion and support for not only the patients but also her peers. Whether she is providing a special gift to cheer up her patient (Judi is known to bring candy, balloons and stuffed animals to those hospitalized on a holiday); staying after her shift to listen to/hold the hand of a patient; or giving one of her famous hugs, Judi is always there. Judi also volunteers her time at the local Hospice House and she has personal subscriptions that she delivers to the unit for the enjoyment of our families. Judi is the first one to send flowers and cards when someone is ill. In fact, Judi sends holiday greetings and a treat to each department in the facility on the holidays. Judi’s most recent act of selflessness was to create photo displays on the multiple disciplines that touch patients to celebrate team spirit and diversity. Although a recent flood had impacted Judi’s house, she drove to the Medical Center to set up her displays in the midst of her clean-up efforts, so that peers could continue with our planned celebration.
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Cathy DuBois, RNC, BSN Cathy DuBois works in the Family Birthing Suites at Provena Saint Joseph Medical Center, in the role of staff nurse and Chair of the Unit Based Council for her unit. Cathy has led her team to make significant quality improvements for clinical practice and employee satisfaction. The physicians and her coworkers hold Cathy in high regard for her knowledge and experience, recently asking her to present education on “Physical therapy after traumatic delivery.” She also presented a poster on “The care of the newborn after circumcision” at a national state conference and organized a monthly poster presentation for the nursing staff on topics of interest identified in the Family Birthing Suites.
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