NSGA NOW - MAY/JUNE 2021

Page 27

MEMBER SPOTLIGHT NOW

GIVE ME 5 WITH

Dan Sullivan

President, Temple’s Sporting Goods, Bettendorf, Iowa

Still Going Strong After 93 Years

Sports Culture in the Quad Cities

Like most small businesses that have been around for a while,

It has been obvious to us for years how youth club sports is growing

it’s no secret the ability to constantly change and improve both

around the country and the Quad Cities (Bettendorf and Davenport,

processes and product offerings has resulted in our longevity. Over

Iowa; Moline and Rock Island, Illinois) is no different. We now service

the last 10 years, we have made significant investments in both

several club volleyball, baseball, softball, soccer and basketball

technology and equipment to serve our customers more efficiently.

programs and even offer exclusive fan gear in our retail store for

Our 10,000-square foot production facility can turn out high volumes

our clubs. We have found club sports to be much more lucrative

of screen printing, embroidery and now Direct-to-Garment apparel,

than the high school business and do not see that slowing down

bags and headwear, which has helped maintain our service standards

for years to come.

with the tremendous growth of our web-store program.

Moving Across the Mississippi River The majority of our customer base had been on the Iowa side of the river so when the chance came to move a retail operation to the new TBK Sports complex campus in Bettendorf in 2018 we did not hesitate. Since the team office had already been moved several years back to our Clinton, Iowa showroom and warehouse it didn’t make financial sense to keep a retail location in downtown Moline (Illinois). We took the opportunity to update our retail experience

COVID’s Challenges The immediate challenge was keeping our 23-plus employees working. We were able to do that for the most part through a combination of “work from home” team members and being careful with contact for the team members that needed to be on hand. The second challenge was to figure out where sales were going to come from since sports came to a screeching halt. Our retail manager in Bettendorf was able to work customers through our online store and as the summer progressed was able to

for customers at the new location and it has really worked out well.

allow customers into the store on a limited basis. He even ran a

NSGA Members Since 1964

part, however, the bulk of our sales during the first part of the

NSGA has done great advocacy work for our industry but the two

pandemic came from our corporate customers. We were able

areas our team benefits from most are the valuable research

to run employee support apparel programs for a few national

reports the organization puts out along with the up-to-date industry

accounts like Home Depot and Nestle along with several regional

news via the NSGA SCOREBOARD E-Newsletter.

and local food and beverage operations.

hugely successful outdoor patio sale in early July. For the most

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