Pam Viddal, 211 community resource navigator at work
211 NOVA SCOTIA Social workers share their experiences BY SUZY TEUBNER
Social work is founded on noble principles, though its rewards can sometimes seem short or insufficient in the face of challenging circumstances. Still, guiding people through difficult situations toward their best possible outcome is a social worker’s ultimate goal. Pam Viddal, BSW, a registered social worker since 2010, has firsthand experience with those challenges. Now a community resource navigator with 211 Nova Scotia, Viddal began her career working one-on-one with clients in the community.
24 Connection | Winter 2019
“After graduating from the social work program at Dalhousie University, I worked for about seven years with a diverse clientele of adults and youth with physical disabilities, mental health disorders, autism spectrum disorders, brain injuries, dementia, developmental delays and intellectual disabilities, in community and residential settings,” she said. “In hindsight, had 211 existed when I started out, 211’s community resource navigators would have been indispensable to both me and my clients when it comes to finding resources.”
