Question: 9 You are performing a migration upgrade from Contact Center Manager Server (CCMS) PIs. 6.0 to CCMS PIs. 7.0 on a new server. You have installed the Migration Utility (sometimes called the data extraction patch). What is the purpose of the Migration Utility? A. Installs CCMS PIs. 7.0 software on the new server B. Uninstalls the CCMS PIs. 6.0 patches before backing up the database C. Downloads the latest CCMS patches from ESPI to a shared folder D. Migrate from SCCS 4.0 (Windows NT), to SCCS 5.0 (Windows Server 2003), then upgrade to CCMS RIs. 7.0
Answer: D Question: 10 You have begun to troubleshoot a CDN call problem. You have confirmed that the Contact Center Manager Server (CCMS) has acquired the CDN. What should be occurring at this time on the switch? A. VSID is defined. B. CNTL should be set to YES. C. RPRT should be set to YES. D. The ASID parameter should set to YES.
Answer: B
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