heard on the street
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ing much needed mortgage solutions to the area. “The level of enthusiasm and passion for CMG Financial was evident in everyone I spoke with. The past, present, and future opportunities for growth of the company are incredibly empowering and motivated me to join this exceptional team. I look forward to contributing to the expansion of the company and its values in the St. Louis area,� said Puzniak.
MortgageKeeper and LenderLive Partner on Servicing Initiative
Vantage Production LLC announced it will integrate Equifax’s consumer trimerge credit data into its Vantage
Mortgage Connect has announced the expansion of its operations with the opening of its Dallas, Texas office. This centrally located operational center will enable Mortgage Connect to service growing demand and to better serve its national clients. “The closing process is crucial to loan quality, brand protection, and expanding the consumer relationship downstream,� said Jeff Coury, chief executive officer of Mortgage Connect. “Delivering a reliable, compliant, scripted process supported by highly seasoned and certified signing agents has allowed us to grow quickly and organically, creating the need for a centrally located operational center.� Mortgage Connect attributes much of its growth to its closing process that elevates the closing experience through transparency, consistency and communication. The company’s clients leverage Mortgage Connect, along with its enhanced process and proprietary technology, to ensure compliance and bring superior levels of service back into the closing process by dictating everything from agent qualifications to scripted communications. continued on page 44
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n Indiana Mortgage Professional Magazine n JUNE 2014
Vantage Production and Equifax Partner to Deliver Real-Time Info to Prospective Borrowers
Mortgage Connect Expands Into Dallas
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MortgageKeeper Referral Services Inc. has announced an agreement with LenderLive to enhance its client servicing offerings. LenderLive’s customer service representatives and customer Web site will now offer high quality, well-vetted community services via two products: MKDesktop and MKDirect. Both products help borrowers who are struggling to make mortgage payments find financial solutions to balance their household budgets, enhance customer experience and increase loan performance. The MKDesktop application provides LenderLive employees with access to MortgageKeeper’s database of 7,000-plus best-in-class non-profit and government services. Employees will type in the borrower’s ZIP code, and choose from 20 different service categories—like “job training,� “food assistance,� and “utility payment assistance.� The representatives can then create a custom referral summary of local organizations best suited to a borrower’s needs—a list that can help customers pursue options that reduce their household expenses. This same data will also be available via MKDirect at LenderLive.com— allowing borrowers to access the data on their own, 24/7. “LenderLive is committed to offering their servicing clients a custom, results-focused approach. Our products enhance this strategy,� said Rochelle Nawrocki Gorey, president of MortgageKeeper. “With the addition of MK’s technology—LenderLive’s customers will have additional tools available that will help keep more borrowers in their homes.�
Integrated Production (VIP) platform. VIP is an all-in-one marketing, sales and CRM solution that delivers unique enterprise-class capabilities to lenders desiring compliant, automated marketing and CRM for vastly improved loan origination results. The integration of Equifax’s Credit*Hi-Lite with VIP enables mortgage loan originators (MLOs) to optimize their sales workflow, provide borrowers with immediate eligibility decisions, and present loan options in an easy-to-understand manner. Instant access to credit information allows lenders to approve applicants faster, reduce the risk of application fraud, decrease time-consuming manual verifications, and deliver a better experience for consumers. “We are very pleased to enter into a relationship with Equifax for several reasons,� said Paul Zoukis, CEO of Vantage Production. “Equifax is among the premier information solution providers in financial services, and passing their stringent Security Risk Assessment process further validates the safety and integrity of our services. Most importantly, Credit*HiLite allows our VIP platform clients to substantially improve their efficiency and profitability.�