COVER STORY
LOWER FREQUENCY + INCREASED TOTAL LOSSES =
A LOSING EQUATION As drivers get back on the road, collisions have returned with claim frequency on the path to pre-pandemic rates. Add in increasing vehicle complexity and the cost of both new and used cars, combined with high salvage values and supply chain disruptions, and the result is a total loss –
for the consumer, the insurer and the shop.
24
February 2022
